[Q] 4g/LTE/3G not working on Custom Roms - One (M7) Q&A, Help & Troubleshooting

Hello XDA,
So I've purchased my 1st quad-core phone Saturday. I'm extremely happy about the phone's cosmetics and performance. Of course, being the flash-aholic that I am, I decided to beef it up!! After finially getting an AOSP rom that I felt comfortable with, I flashed and everything was great.... Until I noticed that my data stopped working. The funny thing is if I turn on airplane mode, make a call, or restart the phone the data comes on for about 2 minutes and then turns back off. After messing around with settings and such, I restored my stock rom. On the stock rom data works like it should. So I decided to try 2 other roms. One being GE and the other AOSP. Both are doing the same thing with data connectivity.
Is this a known issue? Did I do something wrong? I looked through the Q&A's and I didn't find anything. Keep in mind that I am very experienced up to full development of rooting/flashing/customizing/etc
Thanks in Advanced!!!!!
Update: T-mobile is my service provider

*bump*
It's imperative that I find out if this is fixable or not as I will return the unit if it's not...
Apologies
Sent from my HTC One using xda app-developers app

DonSolo said:
Hello XDA,
So I've purchased my 1st quad-core phone Saturday. I'm extremely happy about the phone's cosmetics and performance. Of course, being the flash-aholic that I am, I decided to beef it up!! After finially getting an AOSP rom that I felt comfortable with, I flashed and everything was great.... Until I noticed that my data stopped working. The funny thing is if I turn on airplane mode, make a call, or restart the phone the data comes on for about 2 minutes and then turns back off. After messing around with settings and such, I restored my stock rom. On the stock rom data works like it should. So I decided to try 2 other roms. One being GE and the other AOSP. Both are doing the same thing with data connectivity.
Is this a known issue? Did I do something wrong? I looked through the Q&A's and I didn't find anything. Keep in mind that I am very experienced up to full development of rooting/flashing/customizing/etc
Thanks in Advanced!!!!!
Update: T-mobile is my service provider
Click to expand...
Click to collapse
Did you try updating the radio firmware to match the ROM that you were using? Did you try another Sense ROM to see if the issue wasn't an underlying setting from a GE or AOSP ROM? Did you flash a custom Kernel? Did you match the RILs? Lots of things that you could try to isolate the issue.

Athrun88 said:
Did you try updating the radio firmware to match the ROM that you were using? Did you try another Sense ROM to see if the issue wasn't an underlying setting from a GE or AOSP ROM? Did you flash a custom Kernel? Did you match the RILs? Lots of things that you could try to isolate the issue.
Click to expand...
Click to collapse
I fixed the issue... Wasn't aware that there was a different section for T-Mobile. Man I fell incompetent smh.... I'm running a Cyanogen Mod now
Thanks as I'm noting your suggestions
Sent from my One using xda app-developers app

DonSolo said:
I fixed the issue... Wasn't aware that there was a different section for T-Mobile. Man I fell incompetent smh.... I'm running a Cyanogen Mod now
Thanks as I'm noting your suggestions
Sent from my One using xda app-developers app
Click to expand...
Click to collapse
I use PA from the regular HTC One forum even though I'm on T-Mobile... It shouldn't matter, I still get the same speeds. Some different ROMs will use different names, like the aosp stuff uses 3g, H, H+ and LTE. In order to enable lte you have to go into the settings for mobile data, APN and then make sure it's the one that's like fast.tmo whatever. That's the LTE APN
Sent from my HTC One using xda app-developers app

what's the exact APN name that should be there? I was reading about it but no one said what T-mobile's APN should be. they just noted that it should be changed the correct carrier.
edit: Thanks Button hit!!

DonSolo said:
what's the exact APN name that should be there? I was reading about it but no one said what T-mobile's APN should be. they just noted that it should be changed the correct carrier.
edit: Thanks Button hit!!
Click to expand...
Click to collapse
"fast.t-mobile.com" for LTE.

Related

[Q] TELUS 3G Sense3.5 ROMs

Alright so I'm sure you've heard of it somewhere.
There is a huge TELUS 3G issue with 3.5Sense ROMs like Nik's or RCMIX3D (etcetc.) ROMs. The 3G does not work. Of course, from personal experience, I find that it technically does... in a way.
Turning on 3G under a TELUS carrier, you are able to go on the internet through a browser, but to connect through an app (Facebook / GMail / Tapatalk / Whatsapp, etc.) - it just does not work.
Strange isn't it?
To add onto that, even the browser internet is just way too slow.
I know that somewhere in Nik's thread, he posted up a fix for this - but even after flashing his fix, it still does not work.
I just thought I would address this because it seems to seldomly get addressed and yet so easily forgotten about.
Does anyone know why this might be? Or at least have an idea?
(The issue with 3G)
74 views and no reply.
Sent from my HTC Incredible S using Tapatalk
sdkim89 said:
Alright so I'm sure you've heard of it somewhere.
There is a huge TELUS 3G issue with 3.5Sense ROMs like Nik's or RCMIX3D (etcetc.) ROMs. The 3G does not work. Of course, from personal experience, I find that it technically does... in a way.
Turning on 3G under a TELUS carrier, you are able to go on the internet through a browser, but to connect through an app (Facebook / GMail / Tapatalk / Whatsapp, etc.) - it just does not work.
Strange isn't it?
To add onto that, even the browser internet is just way too slow.
I know that somewhere in Nik's thread, he posted up a fix for this - but even after flashing his fix, it still does not work.
I just thought I would address this because it seems to seldomly get addressed and yet so easily forgotten about.
Does anyone know why this might be? Or at least have an idea?
(The issue with 3G)
Click to expand...
Click to collapse
Sounds like you need to set up the Telus APN settings when you flash those ROMs.
Have you checked the APN data.
sp.telus.com -- smartphone
isp.telus.com -- modem
Shouldn't matter though... I was able to connect everywhere when I was with Koodo.
Mm no, I can safely say that my APN info is all correct and such.
I'm sure if more telus users can report and acknowledge this problem....
Sent from my HTC Incredible S using Tapatalk
sdkim89 said:
Mm no, I can safely say that my APN info is all correct and such.
I'm sure if more telus users can report and acknowledge this problem....
Sent from my HTC Incredible S using Tapatalk
Click to expand...
Click to collapse
same here. my apn data is correct but never been able to get 3g with sense 3.5.
syc7090 said:
same here. my apn data is correct but never been able to get 3g with sense 3.5.
Click to expand...
Click to collapse
I have the same issue
it's been posted somewhere. all sense 3.5 roms have issues with telus. for the time being, pls revert back to sense 3.0 rom
shiningarmor said:
it's been posted somewhere. all sense 3.5 roms have issues with telus. for the time being, pls revert back to sense 3.0 rom
Click to expand...
Click to collapse
we are well aware that the problem exists
the point of the thread is to raise awareness so that a dev can perhaps come up with a solution.
Not sure what it is with TELUS, because TELUS and bell use the same signals. So bell uses should be experiencing the same problems.
Sent from my HTC Incredible S using Tapatalk
I have similar issue.
3G doesn't work in Softbank(a carrier in Japan). Mobile Network can't be turned on.
I don't know this is the same issue as you.
But I think it is clear that all sense 3.5 ROMs have issue with 3G under some carriers.
I'm waiting for new base rom.
Weird, I wonder what the similarities between the carriers? (TELUS / SOFT)
Sent from my HTC Incredible S using Tapatalk
This issue will never be addressed
Sent from my HTC Incredible S using Tapatalk

[Q] No Service

Hello everyone,
Yesterday noticed that my phone was showing an X on top of the service connection bars, moved to different places to see if it was a low signal issue but no change. I do get mobile data (3G/Edge) but no service. i have reboot it several times and re-flashed the ROM im currently using but no change. I have not dropped my phone (recently) or anything remotely similar. i wipes all when re flashed the ROM too. No idea what to do at this point.
Has anyone experienced something like this? any suggestions as to what can i attempt next?
thanks in advance for the help
MichaelMun0z said:
Hello everyone,
Yesterday noticed that my phone was showing an X on top of the service connection bars, moved to different places to see if it was a low signal issue but no change. I do get mobile data (3G/Edge) but no service. i have reboot it several times and re-flashed the ROM im currently using but no change. I have not dropped my phone (recently) or anything remotely similar. i wipes all when re flashed the ROM too. No idea what to do at this point.
Has anyone experienced something like this? any suggestions as to what can i attempt next?
thanks in advance for the help
Click to expand...
Click to collapse
If your using a 4.3 rom... There ain't much that can be done... Its a currently accepted bug...
Stupid HTC...
Sent from my Vivid 4G using Tapatalk 4
Im on Sun_Dreams Sense ROM. Did switch roms to see if it made a difference but no change. I think my phone Antenna broke somehow.
Sent from my HTC Vivid
MichaelMun0z said:
Im on Sun_Dreams Sense ROM. Did switch roms to see if it made a difference but no change. I think my phone Antenna broke somehow.
Sent from my HTC Vivid
Click to expand...
Click to collapse
maybe someone else handled your phone and dropped it ? sounds like a hardware problem for sure

[Q] phone internet speed question

I am trying to see if maybe its my phone radio or wifi antenna is not working correctly. I flashed the latest radio and doesn't seem to be helping either. on 4glte I am getting 1.44mbs for download.and on my wifi I am getting 3.61mbs for download. I have nothing else connected to my wifi. Wondering if maybe I should Ruu my phone and take it into best buy and have them look at it or give me a new one.
Tsukiyohikage said:
I am trying to see if maybe its my phone radio or wifi antenna is not working correctly. I flashed the latest radio and doesn't seem to be helping either. on 4glte I am getting 1.44mbs for download.and on my wifi I am getting 3.61mbs for download. I have nothing else connected to my wifi. Wondering if maybe I should Ruu my phone and take it into best buy and have them look at it or give me a new one.
Click to expand...
Click to collapse
Do u have another device that is able to test the 4G or WiFi? Did u update profile and prl?
Sent from my HTCONE using Tapatalk
Yeah I was about to ask the same thing.
Also, have you just done a straight stock flash, then update PRL? None of that should effect your WiFi though, I would test with another device..
Yes I have tested a computer, iPhone, and ipad and all get iver 20mbs+ on same wifi. Thats why I am wondering if it's my phone.
Tsukiyohikage said:
Yes I have tested a computer, iPhone, and ipad and all get iver 20mbs+ on same wifi. Thats why I am wondering if it's my phone.
Click to expand...
Click to collapse
It quite possibly is, that is very odd.
Have you gone 100% stock, then tried it? (you have modded the phone somewhat if you are flashing a radio)
Haven't done a ruu yet.
Tsukiyohikage said:
Haven't done a ruu yet.
Click to expand...
Click to collapse
I would RUU 100% latest stock.
Then do a speed test with WiFi. If you get the same speed, return the device for a new one.
Alright sounds good. Cause I have trued a couple of different roms and get about the same speed. Cause someone told me it might have been a rom and since it's not I figured I would asks others.
Tsukiyohikage said:
Alright sounds good. Cause I have trued a couple of different roms and get about the same speed. Cause someone told me it might have been a rom and since it's not I figured I would asks others.
Click to expand...
Click to collapse
At this point it could be ROM, Radio, or Hardware.
Best way to make sure is Stock RUU.
Tsukiyohikage said:
Alright sounds good. Cause I have trued a couple of different roms and get about the same speed. Cause someone told me it might have been a rom and since it's not I figured I would asks others.
Click to expand...
Click to collapse
Try setting the WiFi frequency to 2.4 or 5 instead of auto
Sent from my HTCONE using Tapatalk
orangekid said:
At this point it could be ROM, Radio, or Hardware.
Best way to make sure is Stock RUU.
Click to expand...
Click to collapse
Agreed. This way, you get a baseline reading with the phone, with it operating "as it should" with the stock ROM and settings. If it doesn't work stock, then you are going to have a hell of a time trying to get it to work any other way, if at all.
Alright I ruu back. The one wifi speed is the same. and on my other router it is faster.

Question about the no calls/text while on LTE

Is this something that is more prevalent on custom Roms? Because since I got my M8 Ive had no problems with missing calls or text. I was just curious before I go ahead and unlock and start flashing roms.
HaiKaiDo said:
Is this something that is more prevalent on custom Roms? Because since I got my M8 Ive had no problems with missing calls or text. I was just curious before I go ahead and unlock and start flashing roms.
Click to expand...
Click to collapse
Your best bet is to probably read some rom threads to find out. I'm having zero issues with viper, but everyone's experience may not be the same.
Sent from M8 on XDA Premium APP
joshuaw84 said:
Your best bet is to probably read some rom threads to find out. I'm having zero issues with viper, but everyone's experience may not be the same.
Sent from M8 on XDA Premium APP
Click to expand...
Click to collapse
Well thats the thing...All the people I see who are having this issue were on custom Roms. I don't think Ive run across anyone who is stock untouched. So thats why I was hoping to get some feedback here.
HaiKaiDo said:
Well thats the thing...All the people I see who are having this issue were on custom Roms. I don't think Ive run across anyone who is stock untouched. So thats why I was hoping to get some feedback here.
Click to expand...
Click to collapse
Understood, however if there are issues they may be posted in their respective threads along with any fixes/updates.
But I personally believe that most of the issues you're reading about may be network or hardware related, but that's just my opinion.
I myself am luckily in a market that has strengthened the network early on, we were a second round market that started the build out along with first round markets.
Sent from M8 on XDA Premium APP
joshuaw84 said:
Understood, however if there are issues they may be posted in their respective threads along with any fixes/updates.
But I personally believe that most of the issues you're reading about may be network or hardware related, but that's just my opinion.
I myself am luckily in a market that has strengthened the network early on, we were a second round market that started the build out along with first round markets.
Sent from M8 on XDA Premium APP
Click to expand...
Click to collapse
Yeah I was pretty lucky with the upgrades all around Atlanta GA. I might not have the most amazing signal but just about everything is upgraded and ready to go.
Ill continue to search around but if anyone is reading this and is complete stock with these issues please post and let me know.
HaiKaiDo said:
Is this something that is more prevalent on custom Roms? Because since I got my M8 Ive had no problems with missing calls or text. I was just curious before I go ahead and unlock and start flashing roms.
Click to expand...
Click to collapse
I can confirm my issues are related to the tower im on at home, as soon as I get far enough away from it to go to another tower I get all of my connections back
dogcmp6 said:
I can confirm my issues are related to the tower im on at home, as soon as I get far enough away from it to go to another tower I get all of my connections back
Click to expand...
Click to collapse
Thanks! Good to know
I can confirm my issues are related to the tower im on at home, as soon as I get far enough away from it to go to another tower I get all of my connections back.
The only issues I have seem to be when I'm at home.
Sometimes, it takes a while to send/receive texts. Most of the time when this happens, I get anxious and instead of seeing how much of a delay there is, I simply update the profile and they all come quickly afterward. I've found that reprovisioning my phone using the ##SCRTN#(##72786#) dialer code while on CDMA tends to prevent this from happening for a greater amount of time.
Though, I did it a few days ago, it seems to be working okay now. We'll see how long it lasts.

Cdma only

Hey everyone, just was wondering if anyone else was having this issue where the phone won't connect on LTE mode on virgin mobile. Every so often I won't get any connection at all unless I set it to cdma only. I then need to go into dss and reset the connection.
I've tried multiplie roms, kernels, the universal apn fix etc.
OnlySomeDood said:
Hey everyone, just was wondering if anyone else was having this issue where the phone won't connect on LTE mode on virgin mobile. Every so often I won't get any connection at all unless I set it to cdma only. I then need to go into dss and reset the connection.
I've tried multiplie roms, kernels, the universal apn fix etc.
Click to expand...
Click to collapse
It seems like you may have a weak signal to me. I don't think ROMs, kernels, or any fixes can help you in this matter. Does it happen everywhere you go or just in certain locations?
It happens everywhere, I was doing some digging online and it seems to be a fairly common issue. I tried multiple kernels etc because I noticed that it seemed to be better with different ones. Also sometimes, like now, my lte signal is great.
cant get LTE anywhere anytime
I have had this issue since I first flashed this phone back in December with CM11 I called virgin mobile back then and the told me that it wasn't my problem it was a issue they where having in my area so at the time I agreed with them and they even have me half off my bill $18 refund. Since then I have noticed that it wasn't them it was something caused by me flashing the phone. I've been on 5 different Roms and a few kernels nothing seems to change it but I'm not to concerned with it I still get great speed with it in 3g plus I'm on WiFi 18 hours a day so don't really effect me. BUT WHAT IS: I can't sent MMS messages or receive them right now I can't get the IP address etc for the network to work I tried flashing the VMU APN fix but when I did it caused WiFi not to be available (won't turn on) I'm currently on RaptorRomv2. Please if anyone could help with a solution that would be appreciated thanks.
rob1337x said:
I have had this issue since I first flashed this phone back in December with CM11 I called virgin mobile back then and the told me that it wasn't my problem it was a issue they where having in my area so at the time I agreed with them and they even have me half off my bill $18 refund. Since then I have noticed that it wasn't them it was something caused by me flashing the phone. I've been on 5 different Roms and a few kernels nothing seems to change it but I'm not to concerned with it I still get great speed with it in 3g plus I'm on WiFi 18 hours a day so don't really effect me. BUT WHAT IS: I can't sent MMS messages or receive them right now I can't get the IP address etc for the network to work I tried flashing the VMU APN fix but when I did it caused WiFi not to be available (won't turn on) I'm currently on RaptorRomv2. Please if anyone could help with a solution that would be appreciated thanks.
Click to expand...
Click to collapse
Hello,
Are you on 1.48.652.2 or 1.47.652.1? I'm on Boost Mobile and I noticed the radio was updated on 1.48.652.2 from 1.46.40.1113_2 to 1.46.40.0721. I noticed I get better signal in my area with the new radio. LTE has never been a problem for me, but if you haven't upgraded, maybe this will help you.
blaqueknight said:
Hello,
Are you on 1.48.652.2 or 1.47.652.1? I'm on Boost Mobile and I noticed the radio was updated on 1.48.652.2 from 1.46.40.1113_2 to 1.46.40.0721. I noticed I get better signal in my area with the new radio. LTE has never been a problem for me, but if you haven't upgraded, maybe this will help you.
Click to expand...
Click to collapse
I'm have baseband version 1.46.40.0721 I'll try this and advise what is going on thanks.
rob1337x said:
I'm have baseband version 1.46.40.0721 I'll try this and advise what is going on thanks.
Click to expand...
Click to collapse
That is the newest one, so I don't what to tell you. I have seen quite a bit of people on this forum with LTE/signal problems only with Virgin. I think it is on their side. It is weird, though, since they are a Sprint MVNO and no one on Boost is complaining of these problems.
So 1.46 is newer than 1.48 hows that make sense. I guess it does make Sense run huh lol
Sent from my 0PCV1 using XDA Free mobile app
---------- Post added at 06:05 PM ---------- Previous post was at 06:03 PM ----------
One noticed I don't have the APN settings but I don't want to install the vmu apn because it makes ny wifi not work but ima try it
Sent from my 0PCV1 using XDA Free mobile app
rob1337x said:
So 1.46 is newer than 1.48 hows that make sense. I guess it does make Sense run huh lol
Sent from my 0PCV1 using XDA Free mobile app
---------- Post added at 06:05 PM ---------- Previous post was at 06:03 PM ----------
One noticed I don't have the APN settings but I don't want to install the vmu apn because it makes ny wifi not work but ima try it
Sent from my 0PCV1 using XDA Free mobile app
Click to expand...
Click to collapse
I think you misunderstand. 1.48.652.2 is the updated software/RUU that includes everything. 1.46.40.0721 is the updated radio for 1.48.652.2. The old software 1.47.652.1 had the old radio 1.46.40.1113_2. You can get the old software RUU and see if the radio works better for you. If it doesn't, Virgin has a problem that they have to fix.
Here's an update from me, I don't know what happened but I have not had the LTE/3G issue for a while now, pretty much sine the day after I posted this thread. On my end I am going to call this fixed. Only thing I can think is that the software did update from then till now so perhaps it fixed the issue.

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