Hello,
I have the htc 8925. a couple of weeks ago, my screen turned whitish blue. it completely washed out... i did a soft reset and it came back to normal. however a couple of days later, it happened again... i took out the battery, let it rest, and all was fine... but the white screen came back.
this is my problem. if the white screen were permanently there, i would have no issues with buying another screen. but it seems as though this is a "connector" issue and not my screen. sometimes, i just tap the screen and it turns white, i tap it again and it goes back to normal.
i have browsed through all of Mike Channon's posts and his website, i have dismantled my phone twice. everything seemed secure.... what would help me is if anyone knew exactly where the connector issue for the white screen on the kaiser where coming from.
i would appreciate all responses from anyone, expert or not. i dont want to buy a new screen because it seems as though my screen is fine, but just placed wrongly.
thanks again
Jennifer
also
i just noticed also that when i apply pressure to the lower right corner of the screen, the white screen goes away, but when i let go, it comes back... just wanted to add that
Had the same thing happen to a Tilt I bought from AT&T on the second day. Not sure what was wrong with it but they just sent me a new one. From my reading it seems to have something to do with the flexible video cable.
Hello people,
I rarely see a burnt in (like old crt screens) image on the bottom of the screen.
For example when I change the volume, the softkey labels of the today screen are still visible, along with a white line. Most times it is normal so I don't worry very much but I'm wondering if someone else has the same issue.
I've tried many versions of hardspl (because they seem to be connected with some screen issues) but the problem still exists.
Hi i have the exact same issue, i put a post up a month ago not had any response on it. I have a MDA compact IV, not updated any ROM or HARDSPL yet. I was tempted to update to see if the problem could be rectified.
Have you update to a cooked rom? I might send mine back to have it fixed if its a screen issue.
Mine only holds the "burnt in image" along the right of the screen from top right corner to bottom right corner around 3cm in.
Also i have noticed the "Burnt in image" seems to get stronger when the device heats up. If i use GPS or 3G, this seems to affect the screen.
My background is black which makes it really noticable, i think if i stick with the orginal t-mobile white background it's probably not that noticable.
mmm
Perhaps the units you bought where like demo units. Those units that are displayed all day long turned for people to look at them. I have read in another forum that perhaps that distortion is caused by extreme temperatures, cold or heat.
well i'm still trying to figure out what is causing it, as I notice it only once in maybe a week. Maybe temperature is the most probable cause. For me I notice the defect only in gray background (e.g. when changing volume or launching opera).
My unit was from the first batch from expansys (origin htc asia)
It's possible your handsets have screens which are somehow susceptible to heat damage from inside the phone. This would be no fault of your own, but a manufacturing defect.
I'd suggest returning the phone to the retailer, HTC or the operator depending on your situation.
However, if you're using the phone in extreme conditions, ie low temperatures, you may very well find the LCD slow to refresh or have some level of image retention.
Let us know the outcome
i also have a ripple effect when pressing, but its more apparent with black. its also a first gen model, so i think ima make a phone call to htc. maybe a can get a new device.
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
tnyynt said:
for the burn in, try this:
1. Go to power settings, deselect automatic backlight management.
2. Pull up backlight level to maximum.
3. Reselect automatic.
You should be ok!
If not, faulty device!
Click to expand...
Click to collapse
Ok I will try this although I can't see how the backlight can affect the screen. In order to repair it with warranty I would have to send it to expansys uk (because it is not a European device) and I bet it would take long
Have you tried removing the battery for a while - some lcd screens can get the memory effect, and cutting power for long enough normally cures it.
My phone actually holds the previous menu under the current menu.
Example i'm on the home screen, goto messages and send a text using the qwerty keyboard. Back to the home screen, i can see a very faint image of the qwerty keyboard under the Programs hotkey.
When the PIN lock comes on the bottom right is "MENU", i can see a faint "programs" letters icon underneath it.
I will try and leave the battery out for a few hours, if not a call to t-mobile!
ok, i have the same "problem". even after a soft-reset the words CommManager
and Programs are still slightly visible in the boot screen.
but: as mentioned above, turning the device off for a couple of minutes cures
this, and the screen is dark as hell again!
really seems to be some kind of memory effect!
regards,
markus
Left the battery out for a few hours, made no difference. I guess is not a software problem.
will be giving t-mobile a call tomorrow!
:-(
I guess every htc device must have a flaw...
when it does it again I will try to take a photo of it and post it here
Hi same problem here.... See my post below..
http://forum.xda-developers.com/showthread.php?t=417629
I thought it was due to Spb Shell but no, now i'm happy i'm not alone..
But what solution for this??
I'm not worried about the burn in looks.. My worry is whether this behavior of the screen will progressively damge the screen???
I have been using the Diamond at full backlight.. Last few days i've put it down to minimum, but the problem persists!!!
ok, I think it happens when it overheats.
So that is why it is caused when charging.
wtf?
No its not due to overheating, coz LCD screen are supposed to tolerate temperatures upto 80degree C... Dont know if its related to electro magnetic radiation, may be looks like it's more after i use the network...
Hi another mate has this problem Andrew...
http://forum.xda-developers.com/showthread.php?p=2684406&posted=1#post2684406
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
the problem appears more often now on my device....
It does not have to do with heat afterall.
Why would the image "stick" when the phone is off? I mean that many times I see the symptoms right after I switch the phone on.
Do we have any screen experts in the forum?
viperone88 said:
Hi,
i sent my phone back to T-Mobile hoping they will fix this issue with the screen. Just received the phone and it looks like they have done nothing On the job sheet all it says is "Software updated"? The problem is still there!
I dont think there is a fix as such, it looks like this is the cause
http://www.practical-home-theater-guide.com/image-sticking.html
I'll try if i can get a completely white background and leave the screen on for a while at the brighest setting, if this will erase the screen issue?
Click to expand...
Click to collapse
After calling up T-Mobile and made a complaint saying nothing had been done by the repair centre, they gave up and agreed to give me a handset replacement. Received the handset today, looks like a refurbed one? Anyway my problem is now fixed. Left the phone on a while and it got pretty hot, no ghosting on the screen
The restore was a pain, Wifi didn;t work, the HSDPA didn;t work. But after a few hours messing around it's all up and running so far.
I just got a tilt about a week ago and ive noticed that in the middle of the screen there seems to be a purple greenish tint when put against incandescent light. The size of said glint varies in size but i'm unable to see what changes the size. Not sure if its heat or pressure or something. The touch screen works perfectly its just really annoying to always see such an annoying glint.
An interesting discovery is that when i press all four corners of the screen it disappears and when i press in the middle of the little square it seems to spread out. I feel like theres some kind of material or something in the touch screen that is causing this due to pressure. I keep it in a hard case in my pocket so the screen isnt pressed on inadvertently.
I've searched the forum for any answers but i havent seen anything about it. Any response or help would be greatly appreciated. I'll try to get a picture of it up asap but i left my camera at a friends house and dont know when im getting it back...thanks in advanced
~sayazs
Do you see the same "annoying glint" under neon light (not day / sunlight)?
Lots of NOKIA and SONY ERICSSON phones for example get this screen recolorization under direct sunlight - this has nothing to do with the screen being defective but with the plastic above the screen which breaks the light and shows you this colored spots. If you can't see the same spot under direct neon light then this might be the cause.
It is normal that you get color changes while pressing the screen in. First of, you press / bent the protecting plastic and the liquid within the screen which causes the incoming light to break in a different angle, therefore the color changes. (BTW: you shouldn't do that too often, it can cause permanent stains on your screen!).
There sure is the possibility that your screen gets pressure from underneath due bad assembling! If you're still under warranty, try to get a replacement.
yeah you cant see it in day light. but i feel as though there is constant pressure on the screen between the plastic and liquid since the spot is always there and doesnt really go away (unless of course in daylight).
well im thinking im going to go back for a replacement. thanks for the quick answer!
Hey folks,
Just a quick question for anyone that would know. Does anyone have any idea where the keyboard backlight is located within the G1? I have the service manual but it doesn't say anything about the keyboard backlight. Mine has not worked correctly for months (blinks/stutters on and off or stays off completely) and it's a pain to use the kb w/o the backlight.
I'd like to see if there's a torn ribbon, or a wire that's not making contact, to try to fix it, but I need to know where exactly inside the phone is the light. Anyone that can help, I'd really appreciate it.
Anyone? Bueller??
I guess EVERYONE'S keyboard backlight works fine eh?
If its defective why not send it back in to T-mobile?
Also, there may more than one light.
I'd imagine it's a series of SMD LED's.. if the whole thing flickers it could be a damaged ribbon, but if only one side flickers its probably a dry solder joint or something.. you haven't got much hope of resoldering an SMD LED if that's the case.
Hey guys,sorry for bringing this up.
Whenever i dial,screen goes black and doesn't come back on.
If i place it flat on a table,then it gets lit but as soon as i rotate the device it goes black again.
My HD7 recently started having this problems...
It started happening after i replaced the micro sd inside with a bigger one.
So my concern is that somehow it moved or got dust when i removed the back plastic cover? Where is it placed anyway?
I tried hard resetting 2 times but nothing works. It would be cool if there was a registry or app to take control of it. Can somebody help?
PS. i cannot send it back because i live in Albania (no official htc shops either around here)
Thanks!
Hello,
The proximity sensor is located on the top left of the device, you can see it when viewed under a bright light. Have you applied any screen protectors which can interfere with them? Replacing the sd card should not have any effect on the proximity sensor. When you rotate the device when the call is placed, the screen should go black by default cause of the sensor
@rhn thank you for your reply.
My phone does not have any screen protector or cover of any kind. Also,if i rotate it while in call it still remains black. As soon as i press the call button,screen goes black and wont come back until the call is ended by the person on the other side.
Really really annoying... Oh sometimes it even flashes after the call has ended...
Sounds like a hardware fault ...have you tried updating your rom?You can find a compatible rom in the rom development subforum..
Yep,tried that too. Just updated today and still the same issue.
It also happened after i changed the micro sd,so maybe something has moved in there. There's no other way than try to open the device and check it out,i guess :/
If you can think of something else,let me know
Warranty
Warranty replacement worked for me.
http://forum.xda-developers.com/showthread.php?t=864311
Thanks bofett, i cannot get a replacement. Warranty for this phone was for 5 days!!! (stupid i know....i totally regret picking it up) So that means i'm screwed...
Thank god i still have my great HD2 so i can start opening this phone without fear