[Q] Can't unlock TMO HTC One Bootloader - One (M7) Q&A, Help & Troubleshooting

I am trying to unlock the bootloader on my T-Mobile HTC One using HTC's website. For some reason when I reboot the phone into Fastboot mode and connect the USB cable directly to my Microsoft Surface Pro's USB port I get a message that the USB device has malfunctioned. If I boot up the phone normally I am able to access the internal storage through Windows Explorer. I have HTC Sync installed. My Surface Pro has the public Windows 8.1 preview installed. How do I get Windows to recognize my HTC One phone in fastboot mode?

Pretty sure it doesn't work on Windows 8.1 at the moment

EddyOS said:
Pretty sure it doesn't work on Windows 8.1 at the moment
Click to expand...
Click to collapse
Says who? Windows 8.1 has no trouble recognizing my Nexus 4 in fastboot mode. There have not been any significant changes under the hood between Windows 8 and Windows 8.1. Can you clarify why beta status alone automatically means Windows 8.1 won't work with the HTC One?

I've not tried it, I'm just saying if you search on here you'll find a lot of people with various devices have had issues getting it to work in 8.1
http://forum.xda-developers.com/showthread.php?t=2347317

Related

Windows 8.1 + HTC One

Hello,
I'm having a headache since I upgraded to 8.1. I can see my htc phone without any problem in windows and communicate with ADB. But once I get to recovery or fastboot, the USB will make an error saying it failed enumeration. Because of that, it don't even try to install drivers. What can I do to fix that?
This is using USB 2.0 ports since my board don't have 3.0.
Thanks
nodiaque said:
Hello,
I'm having a headache since I upgraded to 8.1. I can see my htc phone without any problem in windows and communicate with ADB. But once I get to recovery or fastboot, the USB will make an error saying it failed enumeration. Because of that, it don't even try to install drivers. What can I do to fix that?
This is using USB 2.0 ports since my board don't have 3.0.
Thanks
Click to expand...
Click to collapse
try upgrading ur hboot to 1.55
your problem will be solved!
Harish_Kumar said:
try upgrading ur hboot to 1.55
your problem will be solved!
Click to expand...
Click to collapse
nop, already on hboot 1.55 with 3.62 firmware I too though it would fix it, but it didn't
nodiaque said:
nop, already on hboot 1.55 with 3.62 firmware I too though it would fix it, but it didn't
Click to expand...
Click to collapse
It fixed for me
why dont you try uninstalling everything regarding HTC Sync and drivers and reinstall the new HTC Sync
Harish_Kumar said:
It fixed for me
why dont you try uninstalling everything regarding HTC Sync and drivers and reinstall the new HTC Sync
Click to expand...
Click to collapse
Tried, even tried multiple version of HTC Sync (with and without sync installed). I even used own google ADB driver. Problem is, it's not HTC driver problem since the USB Port is having a "Device enumeration failed", which is a USB failure, not a driver failure. Meaning the device cannot be identified, thus can't know what driver should be used. I tried to force it but windows won't let me.
I searched extensively for a fix for this problem and I honestly don't think there is one yet. Eventually I gave up and installed the generic drivers on my old laptop that's still running Windows 7 and was able to adb and fastboot on it just fine. I've found several driver related issues with both Windows 8 and 8.1 so I think I'll be keeping the laptop as a legacy device for awhile just for situations like this!
I had the same problem, ended up using my phone on a Windows 7 PC.
Enviado desde mi HTC One mediante Tapatalk
nodiaque said:
Tried, even tried multiple version of HTC Sync (with and without sync installed). I even used own google ADB driver. Problem is, it's not HTC driver problem since the USB Port is having a "Device enumeration failed", which is a USB failure, not a driver failure. Meaning the device cannot be identified, thus can't know what driver should be used. I tried to force it but windows won't let me.
Click to expand...
Click to collapse
I don't know if this will help, but I'll leave this for you to read through: http://forum.xda-developers.com/showthread.php?t=2256359
Maybe there's a solution there for you. (I'm on Win 7 so never tried any of it)
I had this at first but as soon as I updated my firmware, the problem went away. Though I have ubuntu on my old laptop which I will keep now for situations like these because when I tried to install an old ruu through rebootRUU, my phone wasn't found anymore after the first flash, but saved it with my laptop.
Burn yourself a Linux (Ubuntu) live CD or install it side by side with windows 8.1.
Sent from my HTC One using Tapatalk
same problem
hboot 1.54
firmare 2.24.111.3
But did not work in windows 8.0, too.
MICH_** said:
same problem
hboot 1.54
firmare 2.24.111.3
But did not work in windows 8.0, too.
Click to expand...
Click to collapse
For fastboot in windows 8.1 you need the 3.62 firmware without a modified hboot. If you have firmware with red text removal or the dark bootloader version then fastboot will not see the device.
You should also download the latest HTC drivers then everything should work.
ah that's why, I have the modified hboot.
As for install linux in side by side or live linux, no thanks, this is not what I'm looking for. I won't install another OS just for that, thus why I'm looking for how to make it work in Windows 8.1, not how to make it work on my computer with any OS.
I have latest HTC drivers, but modified hboot. I hope someone came up with a fix for that because it's very annoying. Good thing I still have one pc on windows 7 and it will stay this way for now since it's the only computer that can see my phone.
I was having the same issues neither the usb 2.0/3.0 worked. But after I installed the latest HTC sync from their website everything works on W8.1
If some one else doesn't I'll post the drivers when my work day is over. So not anytime soon.
Sent from my HTC One using XDA Premium 4 mobile app
Here is the missing USB driver that was not loading correctly before I updated firmware to hboot 1.55. Had to flash that firmware on my old Samsung netbook under Windows 7, after that Windows 8.1 loaded the driver and fastboot works ever since:
https://www.dropbox.com/s/1fvlo16jn81dpf3/HTCDriver_4.8.0.002.exe
You need to download Intel drivers and scrap the windows ones...
Link with instructions in post... : http://forum.xda-developers.com/showthread.php?t=2510682
this is for usb 3.0, not for usb 2.0. I already checked anyway and intel didn't make any usb driver for my board, they only made 3.0 ones, which my board doesn't have.
Had the same issue, in the end I had to partition my drive and dual boot Windows 7. It's a ***** but I couldn't find a single fix on 8.1 after dicking around with it for 3 days straight.

PC and Mac does not recognize fastboot mode [PARTLY FIXED]

Hi all
At the moment I am trying to update my HTC One's recovery so I can install Android 4.4 ROM's, although it seems that this won't happen that easy for me.
As usual I wanted to flash the recovery.img in fastboot over adb, unfortunately, my PC doesn't seem to recognize the device when it's in fastboot mode, while it did worked before.
I've been looking around on the internet and the XDA forums for a possible solution, because it seems to be a common problem.
Unfortunarely, none of the possible solutions seem to work! Installing drivers, tried USBDeview, removing drivers, trying USB3.0 port, and I even tried a Mac system, with the same results.
adb works just fine when the device is booted in Android, but in fastboot mode, it's not recognizing the device anymore, this happens on my Windows 8.1 PC, and also on my Mac.
It worked before on Windows 8, but it seems it stopped working between the time when I upgraded to 8.1, but as I said, it doesn't work on Mac either, and I also tried a few possible solutions for this issue on Windows 8.1 (which is common), but it all didn't made any sense.
Right now, I have no idea what could solve this issue.
I hope anyone could help me.
windows 8.1 does break fastboot it will work on windows 8 but not 8.1!
the newer hboots, 1.55+ or the 1.54 that was included with the 4.4 GPE update do work on windows 8.1. but of course to update hboot you have to have working fastboot access.
you may have missed something when setting up fastboot on your mac. I haven't worked with adb or fastboot on mac so I can't offer much help there.
best bet is if you can get access to someone's windows 7 machine or just spin up a VM
joshoon said:
Hi all
At the moment I am trying to update my HTC One's recovery so I can install Android 4.4 ROM's, although it seems that this won't happen that easy for me.
As usual I wanted to flash the recovery.img in fastboot over adb, unfortunately, my PC doesn't seem to recognize the device when it's in fastboot mode, while it did worked before.
I've been looking around on the internet and the XDA forums for a possible solution, because it seems to be a common problem.
Unfortunarely, none of the possible solutions seem to work! Installing drivers, tried USBDeview, removing drivers, trying USB3.0 port, and I even tried a Mac system, with the same results.
adb works just fine when the device is booted in Android, but in fastboot mode, it's not recognizing the device anymore, this happens on my Windows 8.1 PC, and also on my Mac.
It worked before on Windows 8, but it seems it stopped working between the time when I upgraded to 8.1, but as I said, it doesn't work on Mac either, and I also tried a few possible solutions for this issue on Windows 8.1 (which is common), but it all didn't made any sense.
Right now, I have no idea what could solve this issue.
I hope anyone could help me.
Click to expand...
Click to collapse
ipfreelytech said:
windows 8.1 does break fastboot it will work on windows 8 but not 8.1!
the newer hboots, 1.55+ or the 1.54 that was included with the 4.4 GPE update do work on windows 8.1. but of course to update hboot you have to have working fastboot access.
you may have missed something when setting up fastboot on your mac. I haven't worked with adb or fastboot on mac so I can't offer much help there.
best bet is if you can get access to someone's windows 7 machine or just spin up a VM
Click to expand...
Click to collapse
Thank you for your reply.
So you are telling me it should work on Windows 8 but not on 8.1?
Because on my Macbook I also have Windows 8 running in a VM, and that doesn't work either.
why not try windows 7?
SaHiLzZ said:
why not try windows 7?
Click to expand...
Click to collapse
Well, I think I will be left with the same result, since it worked fine on Windows 8 before... And it should work on Mac too, right?
Isn't there any other way to flash the new recovery without going into fastboot?
I've been able to flash the recovery via TWRP Manager from the Playstore
The fastboot issue isn't fixed yet, but I can atleast enjoy Kitkat

Is any one able to use fastboot with Windows 8 yet?

It still doesn't recognise my device no matter what I do, done the whole thing people have said of installing a certain driver manually but nothing works. I had to just use an old Windows 7 machine before but now that's gone my only option is Windows 8 :\
slannmage said:
It still doesn't recognise my device no matter what I do, done the whole thing people have said of installing a certain driver manually but nothing works. I had to just use an old Windows 7 machine before but now that's gone my only option is Windows 8 :\
Click to expand...
Click to collapse
Do you mean windows 8.1? I never had a problem with windows 8 using the htc sync drivers.
Both i just cannot get it to work...
Unless there is a version that works with an OS on Raspberry Pi I have no other options.
nope, tried the guide of changing the inf files for the usb 3 drivers etc but to no avail..even vmware wouldnt work due to the actual hardware still not being able to pass the data on the usb 3 bus
Tried a Laptop using Windows 8 as that is all I could find and it doesn't work on that either :\ Bit annoying..
slannmage said:
Tried a Laptop using Windows 8 as that is all I could find and it doesn't work on that either :\ Bit annoying..
Click to expand...
Click to collapse
Weird. I just installed the latest htc sync (for the drivers) then un-installed it again. For windows 8, it worked for all bootloaders wheras windows 8.1 only recognised fastboot using hboot 1.55/1.56.
Have you tried removing all drivers which may conflict (google for instructions) , re-installing htc sync drivers, plugging your device into the pc whilst the drivers install then unplugging your device and rebooting the pc.
Of course don't forget to have usb-debugging ticked in developer options.
Maybe it hates Haswell.
Dude it works perfectly well on my Windows 8.1 PC. Its Ivy Bridge though. Have u installed HTC Sync Manager and drivers??
Hboot 1.44 and 1.54 dont work with Windows 8 and 8.1
Nope reinstalled Windows 8 again and nothing :\ It sucks.
slannmage said:
Nope reinstalled Windows 8 again and nothing :\ It sucks.
Click to expand...
Click to collapse
I spent a couple days searching for a solution, including installing unsigned drivers, using intel's usb3 driver, etc. nothing worked. I get a DEVICE FAILED ENUMERATION whether i was on usb 2 or 3 running windows 8.1.
I was lucky enough to have an old laptop lying around that still had windows 7 on it and it worked like a champ. If you don't have one, might be worth trying out a windows7 VM?
Fastboot works for me on Windows 8.1 x64. I think I used the latest Windows7x64 HTC one drivers . You can Google it and I'm sure you will find something. Hope it helps
Sent from my HTC One using Tapatalk
FitAmp said:
Fastboot works for me on Windows 8.1 x64. I think I used the latest Windows7x64 HTC one drivers . You can Google it and I'm sure you will find something. Hope it helps
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I am running windows 8.1 x64 as well, though on an old Core i7-875K Lynnfield box with an Asus motherboard. I started with the HTC drivers, but I could never get windows to even recognize the device in fastboot mode. Glad to hear its working for some.
kazama42 said:
I am running windows 8.1 x64 as well, though on an old Core i7-875K Lynnfield box with an Asus motherboard. I started with the HTC drivers, but I could never get windows to even recognize the device in fastboot mode. Glad to hear its working for some.
Click to expand...
Click to collapse
Mind you I never actually used "official" driver software from HTC. I just used the manually install/update method where you point to the downloaded driver files.
I have a msi 970g46 board and both usb 2 and 3 slots worked fine for me after installing drivers.
Sent from my HTC One using Tapatalk
fastboot works for me with hboot 1.54 with real gpe and 1.55 on at&t model..windows 8 latest htc drivers tho i had to manually update it to gain access again after i s-offed
slannmage said:
Nope reinstalled Windows 8 again and nothing :\ It sucks.
Click to expand...
Click to collapse
it's the phone not windows...
If your s-off and
If you can get to a windows 7 pc long enough to flash firmware
the new Google play edition hboot 1.54.000 works
and all the new hboot 1.55 and 1.56 work from all firmware's
http://www.htc1guru.com/downloads
clsA said:
it's the phone not windows...
If your s-off and
If you can get to a windows 7 pc long enough to flash firmware
the new Google play edition hboot 1.54.000 works
and all the new hboot 1.55 and 1.56 work from all firmware's
http://www.htc1guru.com/downloads
Click to expand...
Click to collapse
wow i read a bunch of articles and tried all the same stuff the person in the OP did because that's what google and xda results said to do and no luck. i recently upgraded hboot gonna try again thanks!!
---------- Post added at 08:05 AM ---------- Previous post was at 07:40 AM ----------
clsA said:
it's the phone not windows...
If your s-off and
If you can get to a windows 7 pc long enough to flash firmware
the new Google play edition hboot 1.54.000 works
and all the new hboot 1.55 and 1.56 work from all firmware's
http://www.htc1guru.com/downloads
Click to expand...
Click to collapse
you were right!!
I'm on Windows 8.1 with HBoot 1.55, its already got ARHD 3.62 on it and adb just wont see my phone. Windows itself does no problem. I have the latest TWRP installed as well as the latest HTC Sync drivrs that it asked me to install when I plugged the phone in.
Is there any other method to get this to work? I only have access to one PC.

Fastboot problem Windows 8.1

Hi,
I recently upgraded to Windows 8.1.
It does not recognize the fastboot mode in my Nexus One.
When the phone is connected in fastboot mode (bootloader), Windows gives the prompt 'The last USB device you connected to your computer malfunctioned and Windows does not recognize it.'
Is there a problem with my phone?
What can be done to rectify this?
What fastboot drivers would be required to be installed?
Thanks in advance.
viditbhargava said:
Hi,
I recently upgraded to Windows 8.1.
It does not recognize the fastboot mode in my Nexus One.
When the phone is connected in fastboot mode (bootloader), Windows gives the prompt 'The last USB device you connected to your computer malfunctioned and Windows does not recognize it.'
Is there a problem with my phone?
What can be done to rectify this?
What fastboot drivers would be required to be installed?
Thanks in advance.
Click to expand...
Click to collapse
Same to me. I have Windows 8.1 and when i connect my N1 in fastboot mode and it give me the same error. I don't think that your (our) phone is the problem.
Mirko Lona said:
Same to me. I have Windows 8.1 and when i connect my N1 in fastboot mode and it give me the same error. I don't think that your (our) phone is the problem.
Click to expand...
Click to collapse
Thanks, such a relief knowing that it is most probably nothing wrong with my phone. :cyclops:
No replies on this?
Please help guys.
There's anyone there?
I triend on Windows 7 and same message appears
I also have this issue. I keep trying to update/re-install the driver but it always reverts back to ADB Interface > HTC Bootloader (when looking at device manager). I have re-installed the Official Google Nexus Drivers, my Nexus 9, 10 and Galaxy Nexus all work fine.
And to be clear, it's only fastboot that is the issue. ADB works:
Code:
adb devices
yields the devices ID and
Code:
adb reboot bootloader
reboots into HBoot.
Also, to be clear, I just upgraded to Windows 10 and all of the devices listed above work still!
So any thoughts would be greatly appreciated. Otherwise I might try replacing the logicboard in this bad boy.
nisiwi
toonhead85 said:
I also have this issue. I keep trying to update/re-install the driver but it always reverts back to ADB Interface > HTC Bootloader (when looking at device manager). I have re-installed the Official Google Nexus Drivers, my Nexus 9, 10 and Galaxy Nexus all work fine.
And to be clear, it's only fastboot that is the issue. ADB works:
Code:
adb devices
yields the devices ID and
Code:
adb reboot bootloader
reboots into HBoot.
Also, to be clear, I just upgraded to Windows 10 and all of the devices listed above work still!
So any thoughts would be greatly appreciated. Otherwise I might try replacing the logicboard in this bad boy.
Click to expand...
Click to collapse
I'm experiencing the same problem on Windows 10 with a Google Nexus One Did you ever resolve it toonhead85 ?
I'm thinking about buying an old windows 7 laptop on ebay just to be able to keep working on the phone. I just can't let go.
anyone found the solution about this error message? I'm trying to give life to my old N1 and I can't see to find a fix for this error, and I really dont want to downgrade my notebook system just for that...
nisiwi said:
Did you ever resolve it toonhead85 ?
Click to expand...
Click to collapse
YES!!!
So, using VirtualBox I installed Windows 7 and this. No problems at all. I guess this means that there is some incompatibility with Windows 10 and Nexus One. I was able to remove BlackRose and install STOCK 2.3.6, which is what I wanted to do in the first place.
Best of Luck!
toonhead85 said:
YES!!!
So, using VirtualBox I installed Windows 7 and this. No problems at all. I guess this means that there is some incompatibility with Windows 10 and Nexus One. I was able to remove BlackRose and install STOCK 2.3.6, which is what I wanted to do in the first place.
Best of Luck!
Click to expand...
Click to collapse
Sorry to pull this thread up from the grave, but how did you get the virtual Windows 7 to see the device at all? I've only been able to get it to pick up devices with working drivers in my main Windows install.

Unable to connect nexus 6 to windows 8.1

Hi all,
yesterday i decided to go and root my nexus 6, but then i stumbled on a problem:
i connected my nexus 6 via USB to my windows 8 laptop, and it just said :
" the USB-device is not recognized
the last usb drive you connected has made a failure, and windows does not recognise your device annymore"
i tried the next couple of things, withoud succes:
- using other usb ports
- using other usb cables
- installing new drivers
- re installing drivers via devicemanager on windows (device comes up as unkown usb device with a yellow failure mark and code 43)
- checking if usb debugging was enabled (it was not, but didnt work enabled either)
- putting nexus 6 back to factory settings
- hooking it up to a linux machine (wich resulted in the pc not even recognizing a new device was connected)
i searched all over the web, but couldn' t find annything that worked.
i hope someone is able to help me fix this.
kind regards,
(ps. i' m sorry for my bad englisch, as it is not my naitive language)
To confirm, it doesn't connect on windows OR linux?
Is it same machine?
Tried different cables, ports etc?
danarama said:
To confirm, it doesn't connect on windows OR linux?
Is it same machine?
Tried different cables, ports etc?
Click to expand...
Click to collapse
thats right.
they are seperate machines, the windows is a laptop, the linux a pc.
i tried different cables as well as different ports
I just connected my N6 for the first time to a laptop running 8.1. All I installed was the Google USB driver and Windows took care of the rest.
If all else fails, upgrade to Windows 10.
just install Wug's nexus root kit
it has proper guidance and links to install right drivers
i do have the latest drivers on my pc...
and it' s not an option to upgrade to windows 10, sinds i'm using a laptop from work.
I will try the toolkit, but i don' t think drivers are the problem. either the usb drives are corruted (but than it should work on linux) or the nexus is....
edit:
the nexus 6 is not available in the toolkit...
erike360 said:
i do have the latest drivers on my pc...
and it' s not an option to upgrade to windows 10, sinds i'm using a laptop from work.
I will try the toolkit, but i don' t think drivers are the problem. either the usb drives are corruted (but than it should work on linux) or the nexus is....
edit:
the nexus 6 is not available in the toolkit...
Click to expand...
Click to collapse
Install the naked driver using the windows 8 instructions from my thread.
Nexus 6 general > sticky roll-up thread > adb and fastboot.

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