[Q] CDMA radio broken? - Sprint HTC One (M7)

I'm having an issue with my HTC One. I had been on Paranoid Android, working fine for several weeks (so I didn't flash the wrong version for my Sprint hardware). Last week, I was suddenly showing roaming, with an empty triangle for the signal bars. I tried messing with the RUM/SIM/NV settings, but it didn't resolve the issue. I ended up reflashing back to stock 1.29 via the RUU, but still showed an 'x' next to my signal bars. I then let it update to 1.31 (damn...) but that didn't solve the issue either. If I go into the Network info under About phone, I show 0 signal strength if LTE is disabled. If I enable LTE, then I get signal, and data. Only CDMA is not working.
If I go into the MSL menu (##<MSL>#), it shows 'No' for both MDN and MSID. If I try to enter them, I get a message "Commit Failed" when I try to save them.
Support at the Sprint store wouldn't even look at it because the bootloader was unlocked.
Has anyone had issues with the CDMA radio failing? Anything else to try?

beanpoppa said:
I'm having an issue with my HTC One. I had been on Paranoid Android, working fine for several weeks (so I didn't flash the wrong version for my Sprint hardware). Last week, I was suddenly showing roaming, with an empty triangle for the signal bars. I tried messing with the RUM/SIM/NV settings, but it didn't resolve the issue. I ended up reflashing back to stock 1.29 via the RUU, but still showed an 'x' next to my signal bars. I then let it update to 1.31 (damn...) but that didn't solve the issue either. If I go into the Network info under About phone, I show 0 signal strength if LTE is disabled. If I enable LTE, then I get signal, and data. Only CDMA is not working.
If I go into the MSL menu (##<MSL>#), it shows 'No' for both MDN and MSID. If I try to enter them, I get a message "Commit Failed" when I try to save them.
Support at the Sprint store wouldn't even look at it because the bootloader was unlocked.
Has anyone had issues with the CDMA radio failing? Anything else to try?
Click to expand...
Click to collapse
I would take it back to another Sprint store. They are suppose to take your phone and run the RUU. There was a posting from a Sprint employee a few weeks back with the internal company policy - which was to do a reset or run the RUU to put the phone back to stock to determine if it is a software or hardware issue. If hardware issue, Sprint is suppose to then replace the phone.

All androir 4.3 based rom have some data or signal issues with cdma ... I just go back to 4.2, everything is fine. If you have a signal issue with stock rom you should ask for a hardware replacement.
sent from my m7spr using tapatalk 4

I've never had a 4.3 ROM on this phone. Was on a 4.2 AOSP ROM, and now I'm back on HTC One 1.29 (after upgrading to 1.31, and then RUU'ing back to 1.29 again). No CDMA reception on anything. I'll try another Sprint store. The guy at the one I went to was pretty pompous. He asked if the phone had been rooted. I figured honesty would be best, since he would know that the bootloader had been unlocked as soon as he went into HBoot.
j_rivers said:
All androir 4.3 based rom have some data or signal issues with cdma ... I just go back to 4.2, everything is fine. If you have a signal issue with stock rom you should ask for a hardware replacement.
sent from my m7spr using tapatalk 4
Click to expand...
Click to collapse

beanpoppa said:
I've never had a 4.3 ROM on this phone. Was on a 4.2 AOSP ROM, and now I'm back on HTC One 1.29 (after upgrading to 1.31, and then RUU'ing back to 1.29 again). No CDMA reception on anything. I'll try another Sprint store. The guy at the one I went to was pretty pompous. He asked if the phone had been rooted. I figured honesty would be best, since he would know that the bootloader had been unlocked as soon as he went into HBoot.
Click to expand...
Click to collapse
Try changing the mobile network mode to something else in the setting page, then change it back, sometimes it works ...
sent from my m7spr using tapatalk 4

Airplane mode on and then off. This fixes the issue.
Sent from my HTCONE using xda app-developers app

Issue solved
Closing the loop. I found the issue. I must have somehow changed from NV to RUIM/SIM in the Mobile Subscription settings while on a CM based ROM. When I reflashed to stock using the 1.29 (and then 1.31) stock RUU, it doesn't change this setting in the radio. And then there is no access to this setting to correct it in the stock ROM (as far as I could find... maybe there's a hidden ## option). To fix the issue, I had to reflash back to a CM based ROM so that I could access the mobile subscription settings, change it back to NV, and then reflash back to stock and let it do the Handsfree activation. After that, everything is working again.

beanpoppa said:
Closing the loop. I found the issue. I must have somehow changed from NV to RUIM/SIM in the Mobile Subscription settings while on a CM based ROM. When I reflashed to stock using the 1.29 (and then 1.31) stock RUU, it doesn't change this setting in the radio. And then there is no access to this setting to correct it in the stock ROM (as far as I could find... maybe there's a hidden ## option). To fix the issue, I had to reflash back to a CM based ROM so that I could access the mobile subscription settings, change it back to NV, and then reflash back to stock and let it do the Handsfree activation. After that, everything is working again.
Click to expand...
Click to collapse
Would you be able to walk me through that process? I am having the same issue. Where would I find those settings after flashing over to a CM based ROM?
edit: NM Pretty easy to find on a CM based ROM.

Related

[Q] Help! No signal, can't RUU, have I bricked my one?

I was trying to find a good 4.2.2 Sense rom, so I flashed Stock w Goodies 2.11. It flashed fine, but when I booted up, there was no signal. The data worked fine, but I couldn't place calls. So I flashed back to stock, which usually solves any problems I have. But this time, when I booted up the stock HTC rom (1.31), I still didn't have a signal. I checked all the settings for the radios, and everything seemed fine. SO I decided the best course of action was to RUU. I couldn't find a 1.31 RUU, so i tried 1.29 several times, and it didn't work. Now I'm stuck with a phone that can't make calls and can't be put back to stock:crying:. Does anyone have any ideas???
Go to dialer ##72786#
Reset everything. Have it reboot. Let it boot up and it will do the hands free activation and then profile and prl. You should be good.
Sent from my HTCONE using xda app-developers app

[Q] Stuck with no ROM and can't access storage

Hey guys. I need some big help here. I am on hboot 1.55 s-on. I tried flasing back to stock rom after cyanogenmod broke my voice/data signal, and now im stuck. I can get into bootloader/recovery, but dont have a valid rom installed and my storage either got erased or corrupted. So now I dont have any backups and cant get my storage to mount. Any ideas what I can do, or do I have to wait for a 3.04 ruu to come out?
You can sideload a rom from twrp
adb sideload romname.zip
Or
adb push romname.zip /sdcard/
Thanks for the response. I tried sideload and push. It says that there is no device available. For some reason it will only acknowledge that my phone is connected in fastboot. I can flash images/recoveries without any issues.
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar usually one of the first couple choices
Select MyHTC install and you should be good
Awesome. Thanks much for the help! I ended up using Universal Naked Driver and with your instructions was able to sideload a stock rom.
Now I just have the issue that caused all this headache in the first place. Im not getting any data/voice signal. I checked the PRL version and it is 00000. Any idea what I have to do to get a legit PRL back on it?
Have you tried updating your profile and prl?
Sent from my ElipticNexus7
Yeah. Updated both. Still nothing. PRL version changed to 1.
Actually it looks like data is working with PRL 1 but no voice. If I turn Airplane mode on/of it switches me to PRL 55016, but as soon as I update the PRL it goes back to version 1.
jjmckaskie said:
Actually it looks like data is working with PRL 1 but no voice. If I turn Airplane mode on/of it switches me to PRL 55016, but as soon as I update the PRL it goes back to version 1.
Click to expand...
Click to collapse
Sounds like something is borked.
Make sure it was a good download by checking to make sure the MD5 matches if it does I would suggest a full wipe
cache/dalvik cache/system/data
bigdaddy619 said:
Sounds like something is borked.
Make sure it was a good download by checking to make sure the MD5 matches if it does I would suggest a full wipe
cache/dalvik cache/system/data
Click to expand...
Click to collapse
Yeah. I have tried complete wipes and flashing other stock ROMs with no luck. This seems to be a common issue with the newest "stable" Cyanogenmod on HTC One. I will try to get some help on their forums since it seems like that is what caused the issue in the first place. Thanks for the help.
Stuck on fastboot
jjmckaskie said:
Awesome. Thanks much for the help! I ended up using Universal Naked Driver and with your instructions was able to sideload a stock rom.
Now I just have the issue that caused all this headache in the first place. Im not getting any data/voice signal. I checked the PRL version and it is 00000. Any idea what I have to do to get a legit PRL back on it?
Click to expand...
Click to collapse
jjmckaskie what ROM did you use?, I have same problem with M7WLS, Hboot 1.55, I can't mount usb on any recovery, and I'll try slideload.
resolved
Slideload works. :laugh:. I' we flash Viper ROM. and repair partition.
spanusorin2005 said:
jjmckaskie what ROM did you use?, I have same problem with M7WLS, Hboot 1.55, I can't mount usb on any recovery, and I'll try slideload.
Click to expand...
Click to collapse
To be honest I don't really remember. I went from stock rooted to cynagenmod. That jacked up my mobile network, so I tried to flash back to stock, but may have used the wrong stock version in my haste to fix the network issue.
jjmckaskie said:
Yeah. I have tried complete wipes and flashing other stock ROMs with no luck. This seems to be a common issue with the newest "stable" Cyanogenmod on HTC One. I will try to get some help on their forums since it seems like that is what caused the issue in the first place. Thanks for the help.
Click to expand...
Click to collapse
^^^^ was the CM from the Sprint forum?
bigdaddy619 said:
^^^^ was the CM from the Sprint forum?
Click to expand...
Click to collapse
No, it was direct from the CM site.
jjmckaskie said:
No, it was direct from the CM site.
Click to expand...
Click to collapse
That could be the problem I don't use CM so not 100% if it makes a difference
flash
for my phone I found on XDA an firmware with full stock ROM and radio , M7wls works perfectly .
Resolved
bigdaddy619 said:
That could be the problem I don't use CM so not 100% if it makes a difference
Click to expand...
Click to collapse
Yeah. So, it turns out my problem was a setting that is only available in Cyanogenmod. If anyone else has this issue here's what I did to resolve.
Full wipe. Flashed the newest stable CM.
Go into Settings > More... (under Wireless & Networks) > Mobile networks > CDMA subscription:
Network mode = LTE/CDMA/EvDo
CDMA subscription = NV
After you confirm these settings, switch the network mode to CDMA/EvDo only and then back to LTE/CDMA/EvDO.and give it a minute or so, you should see 3G/Phone availability come back. You can test this by dialing a number. You should be able to make a call, or at least get the default Sprint "device is not activated" recording. After confirming this, you can do another wipe and flash back to a stock ROM. You should now have mobile network connectivity back, you may need to Activate the phone again and update the profile/PRL to get back to 100%.
The issue appears to happen when RUIM/SIM subscription mode is selected instead of NV for Sprint phones in CM. Once you flash a different ROM these settings are no longer available, but are still locked in place and are not replaced by any amount of flashing of ROMs/radios etc. I'm not sure if CM is automatically switching this setting, or if it was accidentally switched, but it appears that the changing of this setting is causing issues for a bunch of people. So basically Sprint network = NV. If you have a Verizon phone and are experiencing similar issues, you may need to do the opposite and switch from NV to RUIM/SIM. Hope this helps other people in the same situation.
I dont mean to high jack your thread OP but I am having a similar issue. However I have been about to flash a new rom via ADB I still have no signal and after about a min or two my phone reboots.
I've tried wiping everything and starting over. I have a back up on my computer but when i restored it (long before i use adb) i had all of my stuff but still had no signal and reboots.
Any ideas?
Similar Issue
I am having a similar issue. I must have installed a non compatible ROM and some how erased all of SD Card. It even deleted TWRP. I did manage to get that back through fastboot but I can not flash a ROM. I keep getting this message:
C:\android-sdk>fastboot flash boot viperROM_One_v1.1.0.zip
< waiting for device >
sending 'boot' (776879 KB)... OKAY [ 45.619s]
writing 'boot'... FAILED (remote: image error! (BootMagic check
fail))
finished. total time: 45.641s
Any help with this issue would be greatly appreciated.

Lost Service..Weird

After flashing the Unofficial MIUI I lost service (voice and data). I've restored and the problem persisted so I contacted customer support (I forgot the codes to change my MSID and MDN)...
After ##505443# then entering my number(s)...the Commit Failed.
Any ideas?
I'm not running Viperone sense 5.5.
Did you try restoring using an RUU? If it is an activatiom issue, the original software should fix the problem. Manually entering the activation information may not always work properly. So try running an RUU and see what happens.
Sent from my HTC Butterfly s using Tapatalk
daoliverio said:
After flashing the Unofficial MIUI I lost service (voice and data). I've restored and the problem persisted so I contacted customer support (I forgot the codes to change my MSID and MDN)...
After ##505443# then entering my number(s)...the Commit Failed.
Any ideas?
I'm not running Viperone sense 5.5.
Click to expand...
Click to collapse
I had the same problem at one point. You should try to flash a CM 10 based Rom and make sure your mobile subscription settings are set to NV (and not RUIM/SIM). That should get your MSID to commit (it may even populate automatically). If it does not populate, flash to a stock based ROM and you can do the handsfree activation which will bring it back to life.
I hope that helps.

[Q] LiquidSmooth Rom 3.1 - no LTE

I installed the latest 3.1 on my Sprint HTC One from this thread : http://forum.xda-developers.com/showthread.php?t=2647850
Everything looks great and runs well. The only problem is that LTE doesn't work. When I turn it on, I lose data. I also have to turn the data off/on to get 3G to work again (and it doesn't always).
In looking at the drdevs list, I noticed that the latest nightly builds for 3.1 are here:
http://www.drdevs.com/devs/?dir=teamliquid/Nightly/HTC_One_M7_Sprint
However, the "current version" in the thread above points to the nightly build for the cdma-unified:
http://www.drdevs.com/devs/?dir=teamliquid/Nightly/HTC_One_M7_Unified_cdma
So, should I wait to see if an update fixes it later? Should I flash to the sprint version? If I do, will I need to set everything back up again?
rlnorthcutt23 said:
I installed the latest 3.1 on my Sprint HTC One from this thread : http://forum.xda-developers.com/showthread.php?t=2647850
Everything looks great and runs well. The only problem is that LTE doesn't work. When I turn it on, I lose data. I also have to turn the data off/on to get 3G to work again (and it doesn't always).
In looking at the drdevs list, I noticed that the latest nightly builds for 3.1 are here:
http://www.drdevs.com/devs/?dir=teamliquid/Nightly/HTC_One_M7_Sprint
However, the "current version" in the thread above points to the nightly build for the cdma-unified:
http://www.drdevs.com/devs/?dir=teamliquid/Nightly/HTC_One_M7_Unified_cdma
So, should I wait to see if an update fixes it later? Should I flash to the sprint version? If I do, will I need to set everything back up again?
Click to expand...
Click to collapse
What is your preferred network type set in the *#*#4636#*#* Menu? Mine is set to LTE/GSM/CDMA auto (PRL) and my service both LTE and 3G is great.
Thanks for the tip! I tried changing that, but it didn't seem to make any difference. I was able to get 3G back by going into the Mobile network settings and changing the preferred network type to CDMA/EvDo auto (it was on global).
However, as soon as I turn on LTE (using the toggle), the data drops to 1x for a moment and then is gone. I have to then disable LTE, turn off the data, and put it in airplane mode and back out again to reset.
rlnorthcutt23 said:
Thanks for the tip! I tried changing that, but it didn't seem to make any difference. I was able to get 3G back by going into the Mobile network settings and changing the preferred network type to CDMA/EvDo auto (it was on global).
However, as soon as I turn on LTE (using the toggle), the data drops to 1x for a moment and then is gone. I have to then disable LTE, turn off the data, and put it in airplane mode and back out again to reset.
Click to expand...
Click to collapse
What Hboot and Radio do you have?
I had some issues with poor signal using Hboot 1.56 with Radio 1.01.20.0515. I Rolled back to Hboot 1.55 and Radio 1.00.20.1108 on both My Wifes and My phone and signal was far more stable.
Interesting. I have hboot 1.44.0000 and radio 1.01.20.0515
rlnorthcutt23 said:
Interesting. I have hboot 1.44.0000 and radio 1.01.20.0515
Click to expand...
Click to collapse
If you S-Off you could try to upgrade to 1.55 and if you do not like it you can roll back to 1.44. It does take a little work tho.
I am s-off, unlocked, and rooted... so no worries there! I will try upgrading hboot, and let you know. Thanks for the help!
If that doesn't help, do you think its worth trying to change the radio?
rlnorthcutt23 said:
I am s-off, unlocked, and rooted... so no worries there! I will try upgrading hboot, and let you know. Thanks for the help!
If that doesn't help, do you think its worth trying to change the radio?
Click to expand...
Click to collapse
Changing Radios is easier then hboot, that is just a recovery flash away. YMMV on which combo works the best for you, its subjective in many ways. But I prefer it with 1.55/1.00.20.1108 -- 1.56 had this weird thing where the signal would fluctuate alot. Should not be related, but it stopped when i reverted to 1.55.
Honestly I never had or at least remember having 1.44 so i cannot Compare.

[Q] Can't connect to mibile network or wifi cant make calls or send recieve texts

Ok Kinda long but want to cover everything:
So I rooted my htc one m8 (sprint) about 6 months ago I have twrp recovery and I flashed android revolution 8. A few months later I installed android revolution 11 no problems with it what so ever. A cpl days ago I tried to flash android revolution 22 but had no luck just kept boot looping and I lost everything on my phone after some research It seems I wouldnt be able to go to kit kat 4.4.4 without going back to stock rom so I relocked my bootloader ran rom utility updater and flashed it back to stock and reset up my phone tried to flash over to android revolution again after unlocking bootloader and all that good stuff still did not work so just decided to go back to stick 4.4.4 kept bootloader locked and didn't re root my phone didn't see much of a need to at this point could only seem to use stock but anyway after a day or so of phone running just fine well today it wont connect to my mobile network or wifi (can't make or receive phone calls can't send or receive texts and am unabke to get any internet on my phone wont even connect to wif) I have even restored the phone from original back-up that I had also tried 2 other back-ups of stock roms the phone is pretty much just an mp3 player at this point sprint said everything was fine on their end nothing they can do all the icons are there for 4g and wifi and such the phone shows me its connected to sprint shows signal strength and all that so I don't know whats wrong and don't think htc will help me since I rooted it hopefully some one here can i'm
well I must be screwed if over 300 views on my post and not reply well that's what I get I guess
As far as I know ARHD is not Sprint compatible so you probably messed up your partitions.
RUU will fix it.
Only flash roms that are in the Sprint section.
Apart from compatibility off ARHD to Sprint M8 ... There is also that dreaded HTC service pack that was released on 11th Dec which screwed the network n Wi-Fi on my phone (stock Rom)
First time itty happened due to auto update install via play store and started working after I did multiple attempts at cache delete through TWRP
2nd time even after researching and knowing the service pack was the culprit I thought I should try...ending up with factory reset...so do check it
If you too had that service pack installed
Btw even htc acknowledges the sh#@ this update is causing to the phones and wants to collect more data... I don't know if anything else can be called a legit rip off or not...
BD619 said:
As far as I know ARHD is not Sprint compatible so you probably messed up your partitions.
RUU will fix it.
Only flash roms that are in the Sprint section.
Click to expand...
Click to collapse
I used ruu after I tried to flash it and messed everything up and everything worked fine after a cpl days of it working is when it started to have the networking issues I used ruu several times after and it didn't work still is there a different version I need?

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