[Q] Cant turn on - One (M7) Q&A, Help & Troubleshooting

Hey there
I were playing on xbox at my friends house and my phone was on the couch used it only to text back I came with full battery and every time I took it to text back it was hot and his battery died really fast so I closed all the apps in the backgroud when I went home it chilled abit but still was hot and I had really low battery for a phone that I didn't used much when I got home I plugged it in to charge and restarted it because it lagged on the restart it stuck on the HTC logo and after I pressed once the turn on/off button it wont turn on. when I press on the on/off switch for longer the home and back buttons turn for a second and turn off again
please help me its a new phone got it like a month I must fix it as fast as I can I leave the home for a month in two days..
Forgot to say the LED works its always red and when I try to plug into the computer the phone turns on but stuck on the HTC logo and all I can do is turn on or off the volume
and the phone isnt rooted

Tasty**** said:
Hey there
I were playing on xbox at my friends house and my phone was on the couch used it only to text back I came with full battery and every time I took it to text back it was hot and his battery died really fast so I closed all the apps in the backgroud when I went home it chilled abit but still was hot and I had really low battery for a phone that I didn't used much when I got home I plugged it in to charge and restarted it because it lagged on the restart it stuck on the HTC logo and after I pressed once the turn on/off button it wont turn on. when I press on the on/off switch for longer the home and back buttons turn for a second and turn off again
please help me its a new phone got it like a month I must fix it as fast as I can I leave the home for a month in two days..
Click to expand...
Click to collapse
Try to full charge it, are you on stock rom?

matt95 said:
Try to full charge it, are you on stock rom?
Click to expand...
Click to collapse
Yes I'm on stock rom 4.2.2 and the phone on charge for like a hour or two from the wall and nothing change but when I plug it into the computer its turn on but stuck on the HTC logo and all I can do is torn on or off the volume..

Tasty**** said:
Yes I'm on stock rom 4.2.2 and the phone on charge for like a hour or two from the wall and nothing change but when I plug it into the computer its turn on but stuck on the HTC logo and all I can do is torn on or off the volume..
Click to expand...
Click to collapse
Try holding the power button for a long time (around 20 seconds) when Stuck on HTC Logo to force restart.
Or you can hold power and volume down to enter bootloader menu and factory reset (not recommended because I don't know if it will make it work again).

HussainQ said:
Try holding the power button for a long time (around 20 seconds) when Stuck on HTC Logo to force restart.
Or you can hold power and volume down to enter bootloader menu and factory reset (not recommended because I don't know if it will make it work again).
Click to expand...
Click to collapse
Wow I don't know how to thank you it turned on after like a minute of pressing the turn on off button you just gave me the inspiration to click it for so long lol... but anyway maybe you know the reason it happened?

Tasty**** said:
I don't know how to thank you it turned on after like a minute of pressing the turn on off button you just gave me the inspiration to click it for so long lol... but anyway maybe you know the reason it happened?
Click to expand...
Click to collapse
The cache probably got corrupted so your phone wouldn't boot.
Glad I could help
Don't forget the thanks button

Related

HELP, My phone refuses to boot up.

It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
scently said:
It started as soon as I received a phone call from my brother and we were in the middle of a conversation when the phone suddenly goes off. I tried to restart it, I even removed the battery and replaced it but when I press the power button I get the initial boot sequence showing the htc logo and then the phone would just go of. I thought that maybe the battery is low but when I plug it to a power outlet it keeps trying to boot but keeps switching off and it just does this over and over.
Please I don't know if anyone has encountered this problem before, I really don't know what to do.
Click to expand...
Click to collapse
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
weepatc said:
Try a Hard Reset using the device buttons:
1. With the phone off. If it’s frozen or unresponsive, pull then replace the battery.
2. Press and hold the Volume Up and Volume Down buttons and power the phone back on.
3. Continue to hold Volume Up and Volume Down until a factory reset screen appears.
Hope this helps!
Click to expand...
Click to collapse
But this ill wipe out all my data and I don't know how to back up on windows phone.
scently said:
But this ill wipe out all my data and I don't know how to back up on windows phone.
Click to expand...
Click to collapse
At the moment you've lost all your data anyway!!!!
weepatc said:
At the moment you've lost all your data anyway!!!!
Click to expand...
Click to collapse
Well I just did that but the problem persist. I should note that occasionally it does complete its boot up and I can use the phone but it can go off at any time and once it does this, i cannot get it to completely boot up. Once it attempts a boot up and goes off I cannot even restart it by pressing the power button until I replace the battery or plug it into a power socket or the computer at which point it will just keep booting up and shutting down.
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
weepatc said:
Something far wrong there. Get a replacement device.
Sent from my HTC HD7 using Board Express
Click to expand...
Click to collapse
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Glad to hear you got a result ;-)
Sent from my HTC HD7 using Board Express
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
HD7 stuck in boot screen
scently said:
I think I've fixed it, I flashed my phone and it seems to be working again. Thanks for your help though
Click to expand...
Click to collapse
PaullikesWINMO said:
ya I had same issue... (random reboots and then changes not saved). Flashed the phone and all was good.
Click to expand...
Click to collapse
Hi, I have got the same problem on my HD7 and I am completely noob to many new words Goldcard, jailbroken, etc. Would you please advise me exactly what you did (i mean flahing procedure) and really appriciate any help.
Well if you have got an O2 HD7, then I would advise you to get one of the O2 ROMS from ansar, download it then press and hold the volume down button when booting up your device, connect the phone to your pc and start the app. More instructions in the HD7 development thread.
There's nothing wrong the phone. Don't hard reset or flash it. It happens from time to time, just give it some time and eventually you will see a battery icon appear. Then after awhile it will boot up.
Again, do not flash or hard reset just be patient. I believe it just needs to drain all the way down as it doesn't have enough power to fully boot.
Not booting up
Hi,
My T Mobile hd7 is been restarting after it shows the htc logo..It was all of a sudden after i connected to my pc this happened ...Tried to flash it with ansar tmobile update..problem persists...Dont knw how to use goldcard..please help me out..
Thank u and Best Regards

[Q] HTC Vivid Black Screen... :(

I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Phazd said:
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
Click to expand...
Click to collapse
richieroo said:
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Click to expand...
Click to collapse
This doesn't seem to be the situation I'm having but thank you anyway. +Thanks.
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
flip4life39 said:
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
Click to expand...
Click to collapse
Yes, that is exactly what is happening. I tried what you said but it is not working. My phone won't go into Hboot.
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
Thank you, this method you gave me fixed my issue. +Thanks.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
I tried your method.. And when you said to tap the home button several times... It never stops vibrating.. It just keeps going.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
Click to expand...
Click to collapse
OK I get what you have to do now.... but it wont work... I plugged in my charger.. The light would go for 5 sec. then I would touch the buttons and they vibrate.. So I tap the home button constantly. And the orange light didnt come back up.. HELP! PLEASE!
help the charging light doesn't come back again.. vibration has stopped.. but still no charging light
help pleaseeee
Try different battery fully charged and see if your phone turns on. It it does then plug your phone for charging and see if charges.
Try connecting your phone with usb cable in computer and see if your computer recognize the phone.
there can be three issues.
1. Your battery is dead and won't charge
2. Your charging port on phone is not working
3. your phone backlight is not working.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
pinkmini said:
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
Click to expand...
Click to collapse
I hope someone resolves this issue, I've messed with lots of phones. But this is really weird. But I got the same problem where all that happens is that there is backlight on but no boot IMG no HTC logo, no bootloader, recovery. Completly non responsive. At first it wouldn't even power on until I would unplug from a power source. Whether it was unpluging the charger or removing the battery. That's when the backlight would flash. All this happened in the process of flashing a PH39IMG.zip
Is there no other fixes for this? Anyone? Please
pinkmini said:
Is there no other fixes for this? Anyone? Please
Click to expand...
Click to collapse
I once got stuck on the HTC screen (White background) and found out I could access the device in adb.
So, connect your phone to your pc and check if you can access it from adb (adb devices). If you can try get to the bootloader from here and see what happens (adb reboot-bootloader)!
And if you can access bootloader,
>If you need to get back to stock, get your carrier RUU, put rom.zip from it in an external sdcard and use reboot into hboot again, OR
>if you need a custom ROM unlock bootloader, flash a custom recovery (TWRP is cool) and you may use TWRP to install your ROM
I hope this helps... lets know...
I did mention I cant get it to recognize the phone. So no adb I tried all that before posting. Im afraid im just dead
So I am having the same problem. I eventually got it on yesterday but I turned off my phone and I am back to square one. Would using the vivid toolkit work to reboot to hboot? or am I stuck like this until i replace battery?
4 hours later I am back on!! never turning this thing off again
Had the same problem and just left the at&t store and its the battery. Once he exchanged batteries it worked fine
Sent from my HTC PH39100 using xda app-developers app

Soft Bricked HTC One (URGENT)

Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
MacHackz said:
Hey, a fellow XDA member has managed to soft brick his One. He flashed a bad zip file, and his phone boot loops. He cannot access the boot loader as he has Fast Boot turned on in Settings - Power, however he can't turn this off as he can't turn the phone on. Has anyone got any advice?
Click to expand...
Click to collapse
power + volume down try that
dirtbikerr450 said:
power + volume down try that
Click to expand...
Click to collapse
It doesn't work because Fast Boot is turned on in Settings
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
dirtbikerr450 said:
im just guessing here but plug it into a computer and then try power + volume down. a couple of times
Click to expand...
Click to collapse
No the LEDs just flash forever
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
hello,
actually it's my problem. thanks MacHackz for all the help he already has done for me.
I tried that with a bright light. it worked in this way that phone really turns off, but as soon as I remove the light, it turns on again. I cannot get it into bootloader.
EDIT: I flashed the phone with MAG-light from the start of charging. screen was black, but buttons started to blink. it went into hboot, and from there I went into recovery. I went to a reboot and press power off. I'll recharge it fully, and then I'll try to sideload a new ROM.
EDIT II: I tried to charge it, but it simply wont stay off. as soon as I plug the cable in, it turns on! I manage to enter HBOOT so I went into recovery and there phone is charging. so, I'll recharge it there and upload a RUU.
does anyone has right RUU? I have EU version from UK.
Did you not make a backup before flashing ??, there is a list of roms on Mikes Android Revolution Rom post - have a look at his guide
Heres another list also http://forum.xda-developers.com/showthread.php?t=2194707
gunnyman said:
put the phone under a bright light.
hold down power, lights will flash and phone will shut down in about 15-20 seconds
then hold volume down and power to get back to bootloader
Click to expand...
Click to collapse
many thanks man indeed, you helped me like anyone before !!!!!!!!!!!!!!!!!!!!
wow...i've been sitting in my dark bedroom for the past 90 minutes trying everythign to wake up my damn phone after it crashing and not coming back to life. ADB was still responsive but none of the reboot commands would do anything. FINALLY found this, went in the bathroom, held the phone up to the light with the power button help down and 10 seconds later it's back to life. double you tee eff...

Xperia Z... freeze and brick?

Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
audiofeels said:
Hey there,
So today I was using my Xperia Z aaaand bam, phone "died".
Battery was at that time 70%, phone was a little bit hot, but in scale of 1 to 10 it was like 6. I had not problems previously with it (besides broken screen that got replaced 3 weeks ago). I was playing a game then suddenly it got closed and my screen got shifted. Like Animation of horizontal menu stucked while going to vertical. I pressed power button many times, I've keept holding it for a short time, long time... nothing. Phone did not respond at all. After 10 minutes it went black. No idea if it went "sleep" or so since power button do not work again.
I tried to reset it with Power + Volume down, Power + Volume up and again, nothing.
I've tried factory reset with Sony Companion but no luck either. Phone is NOT detected by that program.
However, when I plug the phone to PC I hear sound that some device has been found. Phone is presented now as QHSUSB_DLOAD in device manager. I've heard that not a good sign...
When I plug it to PC or Charger nothing happens so I have no idea if phone is getting charged or not.
What even more confusing, when I press power button - nothing, phone is COLD. But when I press Power + Volume down after a while it starts to get warm, after a long time of repeating this really warm.
Any ideas what could I do?
Thanks!
Click to expand...
Click to collapse
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
LaurynasVP said:
You phone has locked or unlocked bootloader? If unlocked, give a try to enter Fastboot mode and flash any custom ROM
Click to expand...
Click to collapse
I havent root or unlock anything :S
Any other idea?
audiofeels said:
I havent root or unlock anything :S
Any other idea?
Click to expand...
Click to collapse
Can you phone enter flashmode ? Does any LED indicator shows up when holding Volume +/- whilst connecting cable in PC (USB)?

Randomly will not work. Black screen after boot, phone really hot.

Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
ZWis212 said:
Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
Click to expand...
Click to collapse
To get into fastboot mode you have to turn the phone off. Hold the power and volume down buttons for about 10 seconds then release just the power button.
As far as a solution, this issue has happened before. Everybody says that it happens when their battery dies. I am sorry to say that the only solution that works is a factory reset which erases the data partition on the phone.
Sent from my XT1095 using Tapatalk

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