Randomly will not work. Black screen after boot, phone really hot. - X 2014 Q&A, Help & Troubleshooting

Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.

ZWis212 said:
Phone is completely stock. Haven't messed with it at all. My phone died around 5% battery left so I went to put it on charger. Charged it up for like 20 minutes while I watched a movie, and i went to turn it on and it was really hot. It booted up still but whenever it was done booting, the screen just went black. Nothing would work. If i hold power button down, the power down option appears and it works to shut it off. If i shake it, the camera comes up but I cannot take a picture or do anything. Any idea? I also tried to reboot into recovery and couldn't . I dont know if im not pressing the correct buttons so if you know the correct way please let me know.
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To get into fastboot mode you have to turn the phone off. Hold the power and volume down buttons for about 10 seconds then release just the power button.
As far as a solution, this issue has happened before. Everybody says that it happens when their battery dies. I am sorry to say that the only solution that works is a factory reset which erases the data partition on the phone.
Sent from my XT1095 using Tapatalk

Related

[Q] HTC Vivid Black Screen... :(

I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
Phazd said:
I don't really know what happened. When I press the power button my phone's screen lights just black then goes blank. When I press my buttons they vibrate but nothing happens. I've tried pulling the battery out several times, leaving it on the charge and all other kinds of things. It is just not working. Does anyone have the solution to this problem?
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richieroo said:
I'm not sure if this is the same issue..but along the process of rooting my rogers raider I encountered thus during a regular restart. I thought I bricked my phone but realize that the back light was just off and my phone was actually in the recovery menu. I put the phone under bright light and I could just barely see the headings in the recovery menu. It took some tilting and angling the phone just right to see it, but I was able to run a nandroid recovery and get back to a point before this happened. Once again, not sure if its the same thing but try tilting the phone around and using the volume keys to see if you can see the recovery menu in the blank screen.
Hope this helps
Sent from my HTC Sensation Z710e using XDA
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Click to collapse
This doesn't seem to be the situation I'm having but thank you anyway. +Thanks.
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
flip4life39 said:
when you plug it in to charge, does the orange charge light come on for 4-5 seconds then go out again? have you tried to hold the vol down key and the power button to get into HBoot? If you can get into HBoot, you might be able to get into recovery.
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Yes, that is exactly what is happening. I tried what you said but it is not working. My phone won't go into Hboot.
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
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Thank you, this method you gave me fixed my issue. +Thanks.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
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I tried your method.. And when you said to tap the home button several times... It never stops vibrating.. It just keeps going.
flip4life39 said:
I think your battery isn't charging (at least that was the issue I was having). Your battery will only charge when the orange light goes on, and if it's anything like what was happening to me, when the orange light went off, that's when the buttons would vibrate. If this is the case, it may sound tedious, but you have to watch the phone. When the orange light goes off, push the home button several times and the vibrating will stop. Then you should see the orange light come on again to signify the charging state. It'll go off again after 4-5 seconds and the buttons will vibrate. Repeat the process of pushing the home button and letting the orange light come on and eventually, the phone should try and turn on. You can try and see if it'll boot, but mine never had enough juice to turn on. So I would pull the battery when the HTC Logo came up and repeat the process with the orange light. This time though, I would hold the vol down button knowing that when it tried to turn on again, it would load into the bootloader. I can't guarantee this'll work for you, but give it a go. What might make it easier is borrow a charged battery from someone and see if it'll load into the bootloader. That might save you from that tedious process.
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Click to collapse
OK I get what you have to do now.... but it wont work... I plugged in my charger.. The light would go for 5 sec. then I would touch the buttons and they vibrate.. So I tap the home button constantly. And the orange light didnt come back up.. HELP! PLEASE!
help the charging light doesn't come back again.. vibration has stopped.. but still no charging light
help pleaseeee
Try different battery fully charged and see if your phone turns on. It it does then plug your phone for charging and see if charges.
Try connecting your phone with usb cable in computer and see if your computer recognize the phone.
there can be three issues.
1. Your battery is dead and won't charge
2. Your charging port on phone is not working
3. your phone backlight is not working.
http://forum.xda-developers.com/showthread.php?t=1717766
http://forum.xda-developers.com/showthread.php?t=1479060
http://forum.xda-developers.com/showthread.php?t=1531208
http://forum.xda-developers.com/showthread.php?t=1694017
http://forum.xda-developers.com/showthread.php?t=1769616
http://forum.xda-developers.com/showthread.php?t=1652689
http://forum.xda-developers.com/showthread.php?t=1732268
http://forum.xda-developers.com/showthread.php?t=1754534
EDIT: I have stopped looking for these threads. The more I look, the more I find. If the above threads don't convince you that there is a serious issue with the vivid, then adding more of the same problem will no longer help.
I have added this thread to a growing list of similar threads. Please read the other threads and see if your issues seem familiar.
From what I understand... Don't let your battery run out on this phone. Some Vivids kill batteries.
Solution? None yet.
1. Buy a new battery once a couple of months-ish, until someone figures out why some Vivids are eating batteries. YMMV
*OR*
2. You might invest in a external charger and see if that can bring the "Vivid munched" battery back to life. YMMV
I vote to thread merge the above threads if this proves to be the issue.
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
pinkmini said:
Hello
I hope to get an answer here to avoid a new thread. I was trying to return my vivid back to gb from ics. I had booted into the bootloader and i dont even remember at this point what i thought i was going to do. I think i got distracted. But anyway i pressed vol down to boot recovery because i was going to do a backup and i looked away from the phone for a minute and when i came back to it the phone was black screen. i hit the power thinking it was just on standby but nothing. I notice it was backlit on the screen but nothing would happen when i press anything. I pulled the battery waited a few min put it back and now totally black with no activity at all. no lights no vibrating no power on, no adb. I have played with a lot of phones and even iphones too so if this thing is fried i guess i will consider myself lucky that its the first ive actually killed out of probably 30 phones. I have searched and tried many things but i cant believe there is no way to recover it. I have recovered a lot of phones I thought I bricked before. any help is greatly appreciated. I was on ics and rooted. I also relocked the bootloader. (i was planning to go back to gb) I thought i had a recovery installed but maybe not. i posted in another thread that i was unable to get hboot by power + vol down method. i could only do it through the tool kit. so i dont know if any of that matters
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I hope someone resolves this issue, I've messed with lots of phones. But this is really weird. But I got the same problem where all that happens is that there is backlight on but no boot IMG no HTC logo, no bootloader, recovery. Completly non responsive. At first it wouldn't even power on until I would unplug from a power source. Whether it was unpluging the charger or removing the battery. That's when the backlight would flash. All this happened in the process of flashing a PH39IMG.zip
Is there no other fixes for this? Anyone? Please
pinkmini said:
Is there no other fixes for this? Anyone? Please
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Click to collapse
I once got stuck on the HTC screen (White background) and found out I could access the device in adb.
So, connect your phone to your pc and check if you can access it from adb (adb devices). If you can try get to the bootloader from here and see what happens (adb reboot-bootloader)!
And if you can access bootloader,
>If you need to get back to stock, get your carrier RUU, put rom.zip from it in an external sdcard and use reboot into hboot again, OR
>if you need a custom ROM unlock bootloader, flash a custom recovery (TWRP is cool) and you may use TWRP to install your ROM
I hope this helps... lets know...
I did mention I cant get it to recognize the phone. So no adb I tried all that before posting. Im afraid im just dead
So I am having the same problem. I eventually got it on yesterday but I turned off my phone and I am back to square one. Would using the vivid toolkit work to reboot to hboot? or am I stuck like this until i replace battery?
4 hours later I am back on!! never turning this thing off again
Had the same problem and just left the at&t store and its the battery. Once he exchanged batteries it worked fine
Sent from my HTC PH39100 using xda app-developers app

Help me!

So I installed HTC_M7's CM10.2 ROM, after using it for a little bit, i decided to go back to sense. So I got rid of that and installed this rom. It worked fine after I booted up, except that none of my apps where downloading, so I decided to restart, now my phone is stuck in either the shutdown, or boot up animation.
I tried holding the power button but it's not doing anything, also tried pressing the power and volume down button.
Right now I'm just waiting for the battery to die, it was at 38% when I decided to restart.
Any suggestions? I was going to see if I could get into recovery and wipe everything after the phone dies and charges a little bit, then add more charge and RUU it.
EDIT: I have clockworkmod recovery.
EDIT: #2, tried the, shine a bright light on the phone and press the power button thing, and it worked, I don't really get how that fixes it.
alberto122509 said:
EDIT: #2, tried the, shine a bright light on the phone and press the power button thing, and it worked, I don't really get how that fixes it.
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I've seen it said that it is a protection from accidents in your pocket or bag.

[Q] Cant turn on

Hey there
I were playing on xbox at my friends house and my phone was on the couch used it only to text back I came with full battery and every time I took it to text back it was hot and his battery died really fast so I closed all the apps in the backgroud when I went home it chilled abit but still was hot and I had really low battery for a phone that I didn't used much when I got home I plugged it in to charge and restarted it because it lagged on the restart it stuck on the HTC logo and after I pressed once the turn on/off button it wont turn on. when I press on the on/off switch for longer the home and back buttons turn for a second and turn off again
please help me its a new phone got it like a month I must fix it as fast as I can I leave the home for a month in two days..
Forgot to say the LED works its always red and when I try to plug into the computer the phone turns on but stuck on the HTC logo and all I can do is turn on or off the volume
and the phone isnt rooted
Tasty**** said:
Hey there
I were playing on xbox at my friends house and my phone was on the couch used it only to text back I came with full battery and every time I took it to text back it was hot and his battery died really fast so I closed all the apps in the backgroud when I went home it chilled abit but still was hot and I had really low battery for a phone that I didn't used much when I got home I plugged it in to charge and restarted it because it lagged on the restart it stuck on the HTC logo and after I pressed once the turn on/off button it wont turn on. when I press on the on/off switch for longer the home and back buttons turn for a second and turn off again
please help me its a new phone got it like a month I must fix it as fast as I can I leave the home for a month in two days..
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Click to collapse
Try to full charge it, are you on stock rom?
matt95 said:
Try to full charge it, are you on stock rom?
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Click to collapse
Yes I'm on stock rom 4.2.2 and the phone on charge for like a hour or two from the wall and nothing change but when I plug it into the computer its turn on but stuck on the HTC logo and all I can do is torn on or off the volume..
Tasty**** said:
Yes I'm on stock rom 4.2.2 and the phone on charge for like a hour or two from the wall and nothing change but when I plug it into the computer its turn on but stuck on the HTC logo and all I can do is torn on or off the volume..
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Click to collapse
Try holding the power button for a long time (around 20 seconds) when Stuck on HTC Logo to force restart.
Or you can hold power and volume down to enter bootloader menu and factory reset (not recommended because I don't know if it will make it work again).
HussainQ said:
Try holding the power button for a long time (around 20 seconds) when Stuck on HTC Logo to force restart.
Or you can hold power and volume down to enter bootloader menu and factory reset (not recommended because I don't know if it will make it work again).
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Click to collapse
Wow I don't know how to thank you it turned on after like a minute of pressing the turn on off button you just gave me the inspiration to click it for so long lol... but anyway maybe you know the reason it happened?
Tasty**** said:
I don't know how to thank you it turned on after like a minute of pressing the turn on off button you just gave me the inspiration to click it for so long lol... but anyway maybe you know the reason it happened?
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Click to collapse
The cache probably got corrupted so your phone wouldn't boot.
Glad I could help
Don't forget the thanks button

Screen wont display anything, notification light works, phone kinda turns on

I have a rooted VS980 with nameless rom. Just out of nowhere i went to turn on my phone screen and the screen illuminated like it wanted to turn on, but nothing came up. It was plugged in, charging. the notification light was working and told me i had a text. I held down the power for 20 seconds or longer and it seemed like thephone restarted, the screen went black and then illuminated again. But no LG logo, no nothing. I let it die completely before trying again, and i plugged it in and tried to turn it on withno avail.. No button combo works, im pretty sure the phone is just done. I didnt drop it or anything and i wasnt doing anything to it when it stopped working. If I hold the power down for a long period of time the red led starts blinking red. I dont know what to do, any ideas?
SoulOfDownfall said:
I have a rooted VS980 with nameless rom. Just out of nowhere i went to turn on my phone screen and the screen illuminated like it wanted to turn on, but nothing came up. It was plugged in, charging. the notification light was working and told me i had a text. I held down the power for 20 seconds or longer and it seemed like thephone restarted, the screen went black and then illuminated again. But no LG logo, no nothing. I let it die completely before trying again, and i plugged it in and tried to turn it on withno avail.. No button combo works, im pretty sure the phone is just done. I didnt drop it or anything and i wasnt doing anything to it when it stopped working. If I hold the power down for a long period of time the red led starts blinking red. I dont know what to do, any ideas?
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Will it go into download mode?
mjones73 said:
Will it go into download mode?
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Click to collapse
maybe, i think its the screen. i was pressing the buttons before and i heard a screenshot sound. i think the phone is on but the screen mysteriously stopped working. nothing comes on the screen

Help my phone won't turn on

Hi,
This morning I woke up, my phone was locked on the screensaver, nothing was happening at all. So I har shut it down by keeping the power button pressed.
Since then, I can't turn it on anymore and it does basically nothing. I tried a hard reboot with power button and volume down (and tried also with volume up or both at the same time).
I also tried to plug it in the charger or in the computer but nothing happen at all.
I don't understand, it was working perfectly fine, I have no idea about what to do.
Thanks for any help.
Does it load the miui logo or it doesn't even light up at all?
If it doesn't turn on at all, then that has got to be a hardware issue and you gotta go for repair, if it does load the miui logo, then I can try and help you

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