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Alright, I really need some help from the big boys here.
I have had my N1 since release. I have T-Mobile and no data plan. Everything I do is over wifi.
On Friday, I saw the 3g icon on my phone for the first time. It appeared out of nowhere and just flips between 3G and E since T-Mobile just blocks data for non-plan users. This was killing the battery life of the phone.
I called Google and they ran me through *#*#4636#*#* to disable the data connection. This fixed the problem for a while; However after a while the phone will give a message that there is no service provider and will reconnect to T-Mobile (it has never done this before outside of phone boots). When it is back up the 3G/E cycling starts again. Even worse the data connection still lists as disabled and will not re-enable. I have to pop the battery out while it is running to get back in to disable it.
Google thinks its an app but I have removed everything but Touchdown and K9 which I don't think are the problem. I have used Android OS Monitor and I do see connections to 64.15.75.218 and 209.44.107.13 which are hot beds for malware and when I uninstall any app these connections vanish temporarily. But they come back after a few hours.
Anyone seen this before or know a way to track IP connections to a particular app?
I have no solution for tracing 'malicious' software but it is possible to just disable all mobile data usage.
Settings/Wireless and network settings/ Mobile networks > "Data enabled"
If you unselect this there should be no more data transfer while on the mobile network.
I do not have that option. Google Rep said it was only in froyo.
Problem is I did the same thing for 2.1 but it keeps coming back on. Even with wifi the phone connects to these ips so who knows what it is doing.
3G isn't used only for data, you can do voice on 3G.
Could be T-Mobile expanding 3g into your are where you didn't have coverage before.
Call T-Mobile and make sure you're not actually using data.
As for tracking applications, you can use System Panel Pro of the market to monitor how much data applications are using.
I know I am not using data. The T-Mobile account page is pretty detailed and I am unable to do anything online when wifi is off. 3G has also been available for a while here as I know others that use it.
I will check out system panel.
Thanks.
UmbraeSoulsbane said:
I do not have that option. Google Rep said it was only in froyo.
Click to expand...
Click to collapse
It is indeed only on Froyo, however, Froyo is out now, so install it and you'll instantly benefit.
A few more things:
Were you receiving or sending MMS (picture/video messages) when the 3G icon popped up? This is normal and doesn't usually come out of your data balance.
If you'd like to be triple-sure you're not using data, go into the APN settings. Edit the APN name - e.g. change tmobile.com to nomobile.com. Now it *really* shouldn't be able to access data.
Smarphones would be well to do to have a Zonealarm/little snitch type app for this purpose.
Id imagine ad based apps wouldnt be too happy about it. At the least an app that reports IPs times , and IN/OUT info.
I never use SMS or mms and have not gotten any during this time.
My concern is not related to getting charges but with unwanted use of my phone or data. When the data connection auto enables it will go through my battery in a matter or hours and who knows what the phone may be doing.
I know I can turn this off and make sure data is not used - in fact I have already done this. However when smoke enters room you don't just put a towel under the door and forget about it. I want to find the source of this and stop it because the behavior is not normal.
I agree something like zone alarm would be good. You should be able prevent or track an app activities for situations like this. If I knew what was connecting to these IPs and enabling the data connection I could stop it and report the app or submit a bug request. Right now I am just all alone.
I did try system panel which seems like a nice app but it does not give me good information on network usage by app. OSMonitor is better at connection monitoring but doesn't list by app. Why has no one thought to monitor network threads by app?
Try alogcat maybe? Any time you notice the icon suddenly appearing, save a copy of the logcat and comb through it.
alogcat may work. Figured out OSMonitor had something similar and filtered by app.
Now I just gotta wait I guess. Still not enough info to relate to IP though.
You should know that the data connection setting isn't an enforcement for the entire phone. It only acts as a notice to applications on whether or not to use data in the background.
Developers are supposed to respect those settings, but they are not enforced.
There is a free program called Network Statistics which is no longer in the market. I will backup the apk for you and upload it so you can use it. It shows the amount of data used by each app.
I too had a data hungry app issue and this helped me solve it immediately.
I'm just at work ATM, so I'll do it this evening. (Almost midday now here in Australia )
Cheers,
Ross
@JCopernicus
I am aware of this which is why I want to track this problem down.
@Ross
That sounds great. I appreciate the help. Not sure if tracking data usage is enough since I don't think the app is sending a lot of data. But I am willing to try anything.
I should be getting froyo soon so maybe that will help as well.
This is what I do when I want to ensure I don't use Data. Go I. To wireless connections. Mobile Networks, and then access points. Create a new one. I usually call it No Data. The for the apn, I just make something dumb, like no.data.com, and then save. After I'll select that as my apn.
The issue is not about the use of the data connection. I have done this and can guarantee the phone cannot use any cell data network. The problem is an app is trying to use it anyway even when it is disabled. Even if you ignore that as a concerning activity the constant 3G searching reduces the battery life to a mere hours.
I appreciate the help, but my issue is not with how to disable the data connection. Its about identifying malware on my device, and tracking an app calls to a specific IP.
Again,k 3g doesn't mean data. 3g is also used for voice.
If you only want to use "2g" switch your phone over to gsm only through 4636 or through the menu where it says "use 2g only".
You will never see the 3g icon again.
If you wan't to be 100% sure no app is calling an IP, then do a factory reset. Install apps one by one, monitor them through the various options given in this thread already.
You will not be able to prevent an application from "calling home" unless you modify the app itself. Apps use the data connection provided to them by the OS however they see fit.
Every app you install has a permissions prompt that will tell you it want's internet access.
JCopernicus said:
Again,k 3g doesn't mean data. 3g is also used for voice.
Click to expand...
Click to collapse
The Android "3G", "H", "E" or "G" icon denotes data. It may also appear temporarily when making the connection necessary to transmit MMS. It does not appear when the phone is using voice over 3G without a data connection.
Actually, this may be a T-Mobile issue - they just enabled the ability to do "pay as you go" data on ALL plans without a data plan, so they may be the ones turning on the ability to do data. You'd still need to authorize it in your browser, and I think it costs about $1/1MB so it is totally not worth it.
May be worth looking into because it wouldn't surprise me if their new "service" is screwing things up.
I am aware of 3G voice but the 3G status icon is related to data flow. I have had the phone since launch and posted this because this behavior is not normal. Even Google was perplexed by what it is doing. And as I said it is not constrained by the 4636 settings.
And I disagree that an app can use the network connection as they see fit. Rights are given to perform its intended purpose; anything else is malicious.
There have been a few discussions about this, but I have yet to find a solution that works for me...
I flashed CM6 today and now I'm finding that when I enable wifi, my 3g data connection is lost. Not sure this is really a CM problem, I just want to find a fix.
My setup:
Nexus One - CM6.RC1 - FRF91
williec30 said:
There have been a few discussions about this, but I have yet to find a solution that works for me...
I flashed CM6 today and now I'm finding that when I enable wifi, my 3g data connection is lost. Not sure this is really a CM problem, I just want to find a fix.
My setup:
Nexus One - CM6.RC1 - FRF91
Click to expand...
Click to collapse
what do you mean it's lost.. when you're turning Wifi on, that's the whole point (that you want to use your Wifi connection for data, and not your mobile 3G data.) Maybe I'm not understanding you?
pakraider said:
what do you mean it's lost.. when you're turning Wifi on, that's the whole point (that you want to use your Wifi connection for data, and not your mobile 3G data.) Maybe I'm not understanding you?
Click to expand...
Click to collapse
Even with wifi on you still need 3g data to send and receive MMS. I can't replicate this problem, though, so I'm afraid I'm not much help. All I can suggest is trying a full wipe of everything but battery and rotate stats and try to flash it again. See if that helps.
It works fine for me. Are you sure you are confussing not having both icons in the notification bar with 3g being off?
I answered this question a few months ago too.
Your 3g is not lost, it just hides the icon. Go into settings and look what network you are still connected to for yourself, it will still say 3g. If you were to send or receive an mms the 3g icon would briefly pop up, send the message, then disappear. Your phone is working just fine
thanks for the help... @roger, you are correct, i didn't realize that the icon was hidden vs. actually turned off, nor did i think to go check the actual service rather than rely on the icon
My phone is connecting or something posting through mobile network every few hours and I dont know why. I have disabled 3G and data over mobile network and I hear that noise of mobile signal in my speakers every few hours. Anyone any suggestions? I have latest CM10 nightly(I had more of them and same problem) and I also tried Slim Bean still same problem.
Update: Maybe I found solution in Settings / Data usage / Options(Left button) / Restrict background data.... I think it should be easier to find this important options.
Update2: It didnt solve my problem any ideas?
Hi.
Is there any way for our android device to automatically start using mobile data even if its connected to a WIFI network, like it does in Iphone and Blackberry.
There are times you go to a certain location and having used their wifi before, your phone automatically connects to it only to find out that no data is transmitting and you can sit there for hours not realizing your phone is disconnected from the internet whereby, in BB or iphone, the phone just switches over to mobile data and keeps you online.
Most apps available just toggle wifi on and off but none I've seen can keep WIFI connected and still use mobile data.
Any help will be appreciated
There is an option, that the phone only connects to wifi if there is a good connection (under wlan --> advanced )
Hope this helps.
Same problem (but inverse)
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answers!
Marc199 said:
There is an option, that the phone only connects to wifi if there is a good connection (under wlan --> advanced )
Hope this helps.
Click to expand...
Click to collapse
albi99 said:
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answers!
Click to expand...
Click to collapse
Well, you can always use the quick settings to turn off the mobile data.
albi99 said:
Hi everybody,
I'm facing the same problem, just inverse: when the phone "considers" the wifi signal "too weak", it automatically switches to mobile data (even if the latter are disabled), the result is the mobile frequently drop the connection in some places at home where the signal is a little less intense.
In my phone, the option mentioned by Marc199 doesn't exist (or isn't displayed)...
What can I do?
Is there a way to access "hidden" settings like the one mentioned?
Thanks for your answerns!
Click to expand...
Click to collapse
Well, there might be a chance that HTC removed (or never implemented) this feature. I'm using a GPE ROM.
If you mean the developer options, they won't be any use to you.
BestSignal Wifi-->Mobile Data App
I just installed BESTSIGNAL on my **HTC ONE M7**from the developer of the same name (BestSignal).
It's the paid version but only AUD1.99 and it works well, simple yet highly functional GUI. However it was not compatible on my Google Nexus 7 (2012) nor my ASUS Transformer TF700T so be sure to check your device compatibility.
As a XDA newbie I'm not allowed to include active HTML links so the App URL extension is: details?id=com.eightythirty.bestsignal and the Dev's is: developer?id=BestSignal
Hi XDA, I bought a Z3 Compact a few days ago, and yesterday this weird bug occured for the first time. The data is simply turned off suddenly when I check my phone, and nothing I do will turn it back on.. Toggling mobile data back and forth, searching for networks and clicking different ones, downloading internet settings again, airplane mode on/off etc. - nothing works except rebooting the phone, and then the data works again until next time it messes up. It did it again last night.
I googled the issue, and it seems some S4 users have had same problem with Android 4.4.2? Link to the issue is found here http://support.t-mobile.com/thread/70532
Apparently they report that you cant make calls either when this bug occurs, even when the phone says it has bars, however I havent tested regular calling. I will next time my device bugs out.
Has anyone experienced something similar and/or is there any way to fix it?
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
rec71 said:
I had the same issue but only when Stamina mode was enabled. After a few hours I would lose mobile data and only a reboot would restore it. I cleared data for Eco Mode Controller, rebooted and the problem hasn't reoccurred since. Not sure if this helps or not.
Click to expand...
Click to collapse
I don't have it enabled, but I will definitely try clearing data for eco mode controller.
Also, I figured out that I can still make calls even when the data doesn't work. So it is not the same issue that is described in the link.
I think you have the same issue as described in this link? https://talk.sonymobile.com/t5/Xper...sappearing-in-Stamina-mode/m-p/845155#U845155
I have had stamina mode on however, so I will try it anyway.
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
ahrex said:
I believe I had the same issue as you: cell signal dying after a while, but more often when cell reception was likely to be cut off (e.g. poor service areas or stamina mode). I'm also on T-Mobile in the US.
You can try the troubleshooting steps I took in this post, but what ultimately ended up working for me was a nano-SIM swap.
If you try all of the above and still haven't managed to fix it, I would suggest a phone swap.
Edit: typo
Click to expand...
Click to collapse
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Zylian91 said:
But if the sim card was the problem, I wouldnt be able to make calls right? I mean, there must be a connection since I can call.
Also, the phone doesn't give me a notification with "No sim card" or something similar..
But then again, weird errors can happen.. I will order a new sim card if the problem persists and I am unable to find a solution
Click to expand...
Click to collapse
You might be right. My issue was signal, then no signal. I never got a "no SIM card" message, however.
Best of luck!
I am now getting this issue without using Stamina mode. I am currently sat at work with no data, same thing happened yesterday. It worked fine this morning but at some point it has gone and only a reboot will get it back. I am missing important notifications because of this.
It seems to happen when I move around the building and the signal goes weak. The About -> Status page currently shows:
Signal strength: -79 dBm 17 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Disconnected
This is so frustrating.
---------- Post added at 12:43 PM ---------- Previous post was at 12:36 PM ----------
Just rebooted, data is back and now I see this in About -> Status:
Signal strength: -75 dBm 20 asu
Mobile network type: HSPA
Service state: Voice: In service - Data: In service
Mobile network state: Connected
Time to seek a refund.
I never got this issue fixed, even after repairing the device using PC Companion so I've sent it back to Clove for a refund. I think Bluetooth may have something to do with it though: I use BT in the car and have a Fitbit connected. I spent a day with BT disabled and the issue did not occur. I then went for a run with BT headphones connected and when I got back I had no mobile data again.
So goodbye Xperia Z3 Compact.
Anyone managed to fix it?
Hi!
I have the same issue. I use BT in my car too, but I think I lose it event without BT sometimes..
Anyone managed to fix it?
Just wanted to pitch in that I have the same problem (Z3 here).
I was going to return the phone but reading that the new lollipop update will arrive next week I think I'll hold out and see if that update won't fix it.
/Edit
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Nischi85 said:
See if Paul Wheeler3's post here works for you , I cant paste the link since I have posted 10 times here... but google with his name, and search for Xperia Z3 Losing Data Connection. should be one of the top hits.
Click to expand...
Click to collapse
COPIED and PASTED for your ENJOYMENT:
I thought I’d share a quick tweak that applies to most of Sony’s Xperia Android phones. If you’re on the Three network and travel around a fair bit you’ll notice that occasionally you’ll lose the data connection and it won’t always come back until you reboot the phone. Very annoying.
This happens because Three still have some 2G roaming agreements in place for areas they don’t have coverage. That doesn’t include data roaming however and a lot of devices (including the iPhone still) have trouble with this.
The way to fix this is to set the ‘Network Mode’ to ‘4G/WCMA’. Annoyingly you can’t set this in the ‘Mobile Network Settings’ section, you’ll need to go into hidden service menu to get to the setting. From the dialler, type this:
*#*#SERVICE#*#*
'Service' is typed as you would on a T9 predictive text keyboard, so thats one key press per letter.
Once your into the service menu, choose ‘Network Mode’ and then within this menu choose ‘LTE_WCDMA’.
You’ll see the radio stack reboot (so you’ll lose your connection while it does this).
No longer shall you experience the annoying ‘data never comes back’ issue.
It goes without saying that changing this setting is at your own risk.
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
I'm getting this exact same issue but on my galaxy s5 only a reboot will resolve it I wonder if it is also in relation to 2G networks. I am on EE and the just recently sold to BT could be that their infrastructure now includes 2G coverage with no data for some places? Soon as I reboot back on 4G. Looked in settings and annoyingly only auto ones are 2G/3G/4G and 2G/3G there is no 3G/4G auto connection type guess I need to find a Samsung secret menu?
cpurick said:
You should manually set your network to WCDMA/GSM first. Then do as suggested above.
The problem is that the mode will automatically fall back to whatever is set in the UI if you even load the Mobile Networks control (by simply selecting the menu item in settings). If you leave it stock, then going into mobile networks will cause it to "fallback" into the failure mode. But if you manually set it to WCDMA/GSM then going in to Mobile Networks will only cause it to fallback into HSPA+, which isn't bad.
Click to expand...
Click to collapse
I am on a tmobile z3 and it says N/A no matter which mode I put it on in settings and then going to that secret menu. Please help. I'm on stock android 5.0.2 lollipop. Thanks!
still have the same bug with my Z3 compact, Android 6.0.1 and it is very resistent, even secure mode without 3rd party Apps, new SIM Card and new mobile phone (but with restored Sony Backup) helped. Vodafone germany and Sony Customer Care are idealess.
Last try will bei leaving SD card out and a reset with Sony companion without restoring backup