Related
Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???
Idk. Contact google again?
Sent from my Nexus 7 using xda premium
If you have not been charged then woo hoo
Jordanooo said:
If you have not been charged then woo hoo
Click to expand...
Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Let us know if you still got charged!
I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2
If its free and you're not charged, why haven't you deleted this post yet??
skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2
WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.
If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.
I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!
Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.
If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2
As I know there are many of us out there with defective handsets I thought I should pass this on. I originally received my nexus 4 on 11/29 (defective of course), I called the next day to order a warranty replacement and was told the process and that the estimated ship date was less than one week. This was actually stated on my receipt as well. After receiving no information by 12/7 I called to check on my exchanges status only to be told an error was made on my exchange request but they corrected it and it would ship at the latest by Tuesday, 12/11.
Soooo, I call today since still no word and I was told a specialist would research my order and update me directly within 48 hours. Now the clincher, this is what the specialist sent me:
"Hi again D____ ,
I've received a response from the specialist. Due to high demand, replacements for the Nexus 4 are being delayed in shipping out. The current estimate is that they will ship in 3-5 weeks.*I'm sincerely sorry for the inconvenience."
So, how do you like them apples?
Sent from my Nexus 4 using xda premium
Google you SOB. I'm going back to the GNex...damn you LG
Sent from my Nexus 4 using xda app-developers app
I purchased my N4 the first day (US), and received it the week later. I had some SIM card reader issues, eventually got around to activating a new SIM to confirm my issues..still didn't work, so I called Nexus support this Monday night. They filed an RMA. The phone was shipped out Tuesday morning via 2-day air and arrived today. I am shipping my old one back tomorrow.
I hate to say it, but I think you got unlucky (I was very afraid I was going to have to wait weeks as well).
Yeah that'd really unlucky i got my RMA 3 days after I called. But at least u can hold onto the original till the replacement ships
Sent from my Nexus 4 using xda app-developers app
thekooliest said:
I purchased my N4 the first day (US), and received it the week later. I had some SIM card reader issues, eventually got around to activating a new SIM to confirm my issues..still didn't work, so I called Nexus support this Monday night. They filed an RMA. The phone was shipped out Tuesday morning via 2-day air and arrived today. I am shipping my old one back tomorrow.
I hate to say it, but I think you got unlucky (I was very afraid I was going to have to wait weeks as well).
Click to expand...
Click to collapse
When you do the rma, do they charge you for the second until they get the defect back? I really need to send mine in due to the charger port working maybe 50% of the time but can't have another 400$ tied up with Google that long again.
Sent from Nexus 4 - cm10 - faux kernel002 beta003
n82k said:
When you do the rma, do they charge you for the second until they get the defect back? I really need to send mine in due to the charger port working maybe 50% of the time but can't have another 400$ tied up with Google that long again.
Sent from Nexus 4 - cm10 - faux kernel002 beta003
Click to expand...
Click to collapse
no, they will not do that. once ups gets it, google is informed.
OP if you check your nexus 4 status it'll say preorder. I got the same issue as you. Still waiting on Google to ship. I called them up asking about the the 21 days to return the defective unit if I don't receive my replacement in time. They said I'll still be charged even if they can't send it out in time. Her name isf Emily ( or Emilia ).
It's because of some idiots doing exchanges for stupid reasons. Know a guy who did one because he has a scratch on the back of the phone
Sent from my Nexus 4 using xda premium
deviusdragger said:
It's because of some idiots doing exchanges for stupid reasons. Know a guy who did one because he has a scratch on the back of the phone
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
OK a bit off topic..I ordered a N4 off ebay(unused/factory sealed) and should be here tomorrow.If, heavens forbid, the phone is defective am i still covered by google?/ in that case who do i contact for a warranty exchange??!
Seller doesn't accept returns and says under the product description "if there is any problem with the phone you go deal with google directly"
I called Monday about starting an RMA, was told by the CSR (Katie) that I would receive an email about it. I thought it was strange she didn't ask me to do a survey, and she was pretty much uninterested the entire call. I gave it till today, then decided to phone back in and see if I had indeed been started with an RMA. Shocker, I had not. Morgan, who was quite helpful, started up the RMA right away. I got my email and the cart to order the RMA, etc. If Google thinks they're holding a $349 authorization charge on my card for 3-5 weeks, they're ****ing high.
Let us know if you get any updated info.
NYCguy2020 said:
OK a bit off topic..I ordered a N4 off ebay(unused/factory sealed) and should be here tomorrow.If, heavens forbid, the phone is defective am i still covered by google?/ in that case who do i contact for a warranty exchange??!
Seller doesn't accept returns and says under the product description "if there is any problem with the phone you go deal with google directly"
Click to expand...
Click to collapse
You may get trouble going to Google and they may refer you to LG.
I make it a point to never buy from eBayers that do not accept returns.
Sent from my GT-P5110 using xda premium
uberNoobZA said:
You may get trouble going to Google and they may refer you to LG.
I make it a point to never buy from eBayers that do not accept returns.
Sent from my GT-P5110 using xda premium
Click to expand...
Click to collapse
Indeed! Keep in mind too that the warranty is only for the original buyer and not transferable.
Sent from my Nexus 4 using Tapatalk 2
I ordered an RMA replacement yesterday, just got my shipping confirmation and tracking number today.
Does anyone know if this will be stuck at the same yellow screen for another week, just like usual? Or does it actually ship?
If you're lucky it gets updated the same day, as I've seen. If you're unlucky you may get it tomorrow, or get lost in the abyss. Here's to hoping for you.
efrant said:
From now on, all new threads in the Nexus 4 General section related to shipping, back orders, Google customer service, or ANYTHING else related to ordering/receiving your N4 from the Play Store will be closed without notice. Use the main shipping thread found here, or use one of the existing backorder or country-specific threads.
Thanks for your cooperation.
Click to expand...
Click to collapse
Closed
Here is an idea that requires everyone to participate.
Plan: Try and get Best Buy to sell you a Nexus 5 before official launch. Maybe they have stock already.
Action: Call your local Best Buy and act dumb. Tell them you want to buy the Nexus 5 and to put one on hold for you to pick up. Or walk into a store if you prefer and do the same. Ask them if perhaps they have a Nexus 5 sitting in the back of the store. Make no mention of the fact that it hasn't officially been announced for sale.
I forget exactly which phone was sold before it was officially released a years or so ago. I remember reading that this guy got a phone before time and he was a bit nervous about it but posted details online about it. So this is possible people! If you remember this incident and the phone remind us.
If everyone does it we might get lucky and have more info to share on the Nexus 5.
Of course report back if you are successful. It might even be fun to report the failed outcomes too. Be creative. See if you can snag an inventory screen shot. See if at least they tell you that they are back there but that they can't be touched.
PS - Don't be that guy. If you think this is a stupid plan be polite. Offer your opinion and insight in a respectful way. You can't say it isn't possible because this has happened before. Sure there are practices in place to prevent this. But all it takes is one rookie mistake and things go unexpected. This is all in good fun. We might get lucky!
Sent from my Nexus 10 using Tapatalk 4
Who told you it was going to be sold at Best Buy? I see you have a N4, did you get that at Best Buy too?
We don't know if Best Buy is going to sell the Nexus 5. But they might. They sell all the other Google products (Nexus 7, Chromecast, Chromebook, etc). We also know from a particular Canadian store that there is Nexus 5 inventory. So the Nexus 5 isn't going to be exclusive to the Play Store. None if this is definite for Best Buy, but it can't hurt to try our luck. Perhaps Google learned from the N4 launch that Play Store only sales is bad way to launch a product.
... And I got my N4 and N10 from the Play Store on launch day.
Sent from my Nexus 10 using Tapatalk 4
intekmdma said:
Who told you it was going to be sold at Best Buy? I see you have a N4, did you get that at Best Buy too?
Click to expand...
Click to collapse
Several BestBuy managers have told people that they will have the Nexus 5 in stock.
Sent from my Nexus 4 using xda app-developers app
galfert said:
We don't know if Best Buy is going to sell the Nexus 5. But they might. They sell all the other Google products (Nexus 7, Chromecast, Chromebook, etc). We also know from a particular Canadian store that there is Nexus 5 inventory. So the Nexus 5 isn't going to be exclusive to the Play Store. None if this is definite for Best Buy, but it can't hurt to try our luck. Perhaps Google learned from the N4 launch that Play Store only sales is bad way to launch a product.
... And I got my N4 and N10 from the Play Store on launch day.
Sent from my Nexus 10 using Tapatalk 4
Click to expand...
Click to collapse
When you say a particular Canadian store, are you talking about Future Shop?
---------- Post added at 12:21 AM ---------- Previous post was at 12:19 AM ----------
Zombienaut said:
Several BestBuy managers have told people that they will have the Nexus 5 in stock.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Are you talking about those end cap displays? I thought they were only for N7, Chromcast
I may try this tomorrow if I'm bored before work. Ha I'll report back.
Good luck! It worked with the Nexus 7 a couple months ago.
I bought the n7 2 days early at BB too...I saw the box up above in those locked cages...so I pointed and asked for it...worth a try I guess.
Sent from my Nexus 7 using Tapatalk 2
UK CarPhone Warehouse has 3,000 in stock according to a leak , I wonder if it would work there as in best buy? Does it depend on how clueless the staff is?
I think there is a definite possibility it will be sold at Best Buy. Google seems to be taking a different direction with this phone. More hype, and evleaks posted that it is going to be available on Sprint..
a friend of mine who works at BB as a manager told me they are expecting to sell the phone, but that they have yet to receive any units and might not get them until after its already out. This is on LI NY btw
mb3030 said:
a friend of mine who works at BB as a manager told me they are expecting to sell the phone, but that they have yet to receive any units and might not get them until after its already out. This is on LI NY btw
Click to expand...
Click to collapse
If they're going to sell the phone it should be in their inventory systems; it's an easy thing to check.
devoncatt said:
UK CarPhone Warehouse has 3,000 in stock according to a leak , I wonder if it would work there as in best buy? Does it depend on how clueless the staff is?
Click to expand...
Click to collapse
That and whether or not their system will allow them to sell it.
Sent from my SGH-T889 using Tapatalk
mb3030 said:
a friend of mine who works at BB as a manager told me they are expecting to sell the phone, but that they have yet to receive any units and might not get them until after its already out. This is on LI NY btw
Click to expand...
Click to collapse
Which bb in li? I live close to the one at green acres
MaxCarnage said:
If they're going to sell the phone it should be in their inventory systems; it's an easy thing to check.
Click to expand...
Click to collapse
Very true, that's why I find it's hard to believe that they'll have the N5 at launch. Someone should've posted a picture of the inventory already. I know I would if I was still there. (Like for the Wii's and PS3's.)
I'm pretty confident they are. I visit my local BestBuy yesterday and asked a customer service rep. He said he knew what I was talking about and went to ask his manager if he could sell it. When he came back 2-3 minutes later, he told me suddenly he wasn't permitted to talk about it because it's not official, so he couldn't legally converse over it. I'm going to try back at another location and see if I can get someone to pop early there, I also got my Nexus 7 2013 48 hours before launch just because I asked. Some guy went in the back and got it for me. Worth a try I suppose.
Hmm. I have a friend that works at BB.
jayr04 said:
Hmm. I have a friend that works at BB.
Click to expand...
Click to collapse
This changes...everything...
jayr04 said:
Hmm. I have a friend that hangs around and gets paid for it at BB.
Click to expand...
Click to collapse
fixed
So would it be better to go to the store and hang around the phones? Or just call the store?
Great price. Im going to try to price match this at verizon store, i just bought one 5 days ago.
djarmin76 said:
Great price. Im going to try to price match this at verizon store, i just bought one 5 days ago.
Click to expand...
Click to collapse
Let me know if they price match it for you. I just bought one few days ago for $149 at a Verizon store. Thank You
http://www.droid-life.com/2013/11/07/lg-g2-drops-to-49-on-contract-at-verizon-until-november-11/
Turns out Amazon is selling AT&T and Verizon version 199 off contract!
Edit: nm, fixed now. That was quick!
Sent from my VS980 4G using xda app-developers app
The verizon store i went to still had the phone at $149 so i called verizon and i got the price match. The deal maybe just online.
Fyi for those who may have not pulled the trigger in buying the G2 the droidlife story helios posted has an additional promotion code you can use at checkout for additional $50 off. If it works then this phone would be free!
Edit
http://www.verizonwireless.com/b2c/...&jspName=/promo/splash/ewp?v=39&PUBID=1225267
Damn, 7 days past window.
heleos said:
http://www.droid-life.com/2013/11/07/lg-g2-drops-to-49-on-contract-at-verizon-until-november-11/
Turns out Amazon is selling AT&T and Verizon version 199 off contract!
Edit: nm, fixed now. That was quick!
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
I got in on this. I have one shipping from Amazon with a total invoice cost of $199.99
.. not sure what I want to do with it. May just resell.
I hope you get it. However I read people are getting emails from amazon saying they are not honoring this glitch even with people showing statuses of shipping. Fingers crossed
I have done no work today because of this phone crazyness.
Amazon would just eat those as a loss in profit. I wonder how many of them got sold. Either way, good catch for the ones that got it for 199 off contract.
Sent from my G2
djarmin76 said:
I hope you get it. However I read people are getting emails from amazon saying they are not honoring this glitch even with people showing statuses of shipping. Fingers crossed
I have done no work today because of this phone crazyness.
Click to expand...
Click to collapse
My status shows "Shipping Now" and my card has been charged ... fingers crossed I guess.
not sure if this is the same thing but
http://www.verizonwireless.com/b2c/device/smartphone/lg-g2?null
has the LG G2 for free with code VZWDEAL. Good till 11/11. 2 year contract required.
this might also help some people who are wondering about pulling the trigger
http://www.droid-life.com/2013/09/17/keep-unlimited-data-verizon-upgrade/
Please correct me if I am wrong. I read that Verizon 4G phones come unlocked and that I can use a Verizon LG G2 on another carrier. So can I buy this phone from Verizon (for free) and then just pay the ETF and go use it on TMobile?
Please advise me on such a strategy. Thanks.
Univsoldur said:
not sure if this is the same thing but
http://www.verizonwireless.com/b2c/device/smartphone/lg-g2?null
has the LG G2 for free with code VZWDEAL. Good till 11/11. 2 year contract required.
this might also help some people who are wondering about pulling the trigger
http://www.droid-life.com/2013/09/17/keep-unlimited-data-verizon-upgrade/
Click to expand...
Click to collapse
Code don't work for free. Got it for $49
Sent from my HTC6435LVW using Tapatalk 2
MicroMod777 said:
Code don't work for free. Got it for $49
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I did the VZWDEAL and got the phone for free. DL also posted the SLICK50 will get the phone for free also.
Another Verizon tip. If you're upgrading from a previously unlimited data line to 2GB of data, ask about Verizon Max (might be spelled Maxx). You get 6GB of data for the 2GB price. Got it for both mine and my wife's phone (that's 6GB per phone, not shared between the two of us). I had to call the customer support line as the store guys didn't know about it (3rd party vendor), and you'll need to go through a verification process that takes a couple days. But once done you'll have 6GB of data for $30 per month.
asianflavor said:
I did the VZWDEAL and got the phone for free. DL also posted the SLICK50 will get the phone for free also.
Click to expand...
Click to collapse
Tried both codes on my second like and no discount. Odd. $49 is still a sweet deal.
Sent from my HTC6435LVW using Tapatalk 2
Good news: My G2 that I ordered from Amazon shows shipped for the low price of $225 with next day shipping!!!
Bad news: A lot of people seem to think Amazon will recall the shipped orders.
They will price match. I called verizon to get a refund. Just bought the phone on monday..
If they try to give you ****, you have 14 days to return the phone.
Return your phone. Then say, you know what, Id like to get that phone again.. =D bam..
but seriously, they should be able to knock it down or give you credit.
Verizon guarantees price match within 14 days of activating. I paid 200, got the 50$ off last week, just missed the other 100$ and 50 with code. So, I paid 150.
Steamer86 said:
Verizon guarantees price match within 14 days of activating. I paid 200, got the 50$ off last week, just missed the other 100$ and 50 with code. So, I paid 150.
Click to expand...
Click to collapse
I paid 100 for the phone before getting the price adjustment. I would have paid 150 for this phone without hesitation.
Hello I pre-ordered galaxy note 4 and its having issues. The phone doesnt charge properly...i have to plug it in and out couple times for the phone to recognize that it is connected to charger and "dock is connected" notification is keep coming up..so i called tmobile and since warranty is issued, they are going to send out a replacement. My comcern is that they are probably going to send a refurb without any accessories right? I heard some rare instances they send out brand new but most likely its refurb. Anyone has an experience with tmobile refurbs? Are they any good or bad?
Thank you
They probably don't have any refurbished units yet, so you may get a new one. Have got tried another charger? I've seen a couple reports of the adaptive chargers failing.
I will let you know, my replacement is due to be delivered 2nd Dec ( I ordered it earlier today from 611 ). I will check and it and post back for you. I know it sucks to get a refurbed but so long as I dont get one that was rejected by another XDA forum, then I should be good to go HAHAH
Thx for the reply
yes i have my wife got the same phone so tried her charger on my phone and my charger on her phone and its my phone that is having issues. Rep told me that i might be getting a new one but the terms are "brand new or like new" so he has no idea but when he was going through instruction he said it will come with no accessories. .idk if he is reading written terms or telling me i am getting a refurb...
Limeybastard said:
I will let you know, my replacement is due to be delivered 2nd Dec ( I ordered it earlier today from 611 ). I will check and it and post back for you. I know it sucks to get a refurbed but so long as I dont get one that was rejected by another XDA forum, then I should be good to go HAHAH
Click to expand...
Click to collapse
Thx for the reply. Lol i am getting mine on 24th next monday so i will be actually telling you how it is.
takgeun68 said:
Thx for the reply. Lol i am getting mine on 24th next monday so i will be actually telling you how it is.
Click to expand...
Click to collapse
Right fair enough. They said that as I didn't have "insurance" then it would be regular 7day ground delivery. Which will take me over my 14 day refund time frame. Shame but such is life.
I remember a couple of years ago when I was with AT&T they swapped out my GS4 at one of their authorized repair centers. The IMEI label on the back was different to the original one as it didn't have the Samsung logo on it so was definitely a refurbished unit. But worked well.
The T Mobile rep mentioned the same stuff to me as well. Saying it will be just the phone minus battery etc. But she did mention that it was coming directly from the manufacturer whoever that is in T Mobiles language maybe Assurion or Samsung?
My current build date according to the box is 11/5/14 previous to that it was 11/4/14. Made in crappy Vietnam. My perfect note 3 was made in prestigious China haha.
Sent from my SM-N910T using Tapatalk
I had mine replaced due to screen inconsistencies. My replacement was brand new & made in Vietnam on 10/23. I think it's still too early for them to have refurb units.
kabuk1 said:
I had mine replaced due to screen inconsistencies. My replacement was brand new & made in Vietnam on 10/23. I think it's still too early for them to have refurb units.
Click to expand...
Click to collapse
Care to indicate how you knew yours was brand new? Thanks.
Sent from my SM-N910T using Tapatalk
Limeybastard said:
Care to indicate how you knew yours was brand new? Thanks.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
I used the refurb check function of the Phone Info app.
kabuk1 said:
I used the refurb check function of the Phone Info app.
Click to expand...
Click to collapse
Right, thanks.
Rumor has it that its approx 2 months before refurbs are ready after initial launch by Samsung.
Either way, does anyone know if the refurbed Galaxy phones are proceeded by a third party vendor for and behalf of t mobile or are they done by the manufacturer Samsung?
Sent from my SM-N910T using Tapatalk
Defective phones our sent to tmobile, and then there sent off to Samsung to repair and certify, and then sent back to tmobile.
Raver27 said:
Defective phones our sent to tmobile, and then there sent off to Samsung to repair and certify, and then sent back to tmobile.
Click to expand...
Click to collapse
Thanks. The t mobile tech support person mentioned that the device is coming directly from the manufacturer. I take what you say in higher value than what they say. We all know they read of a script.
Sent from my SM-N910T using Tapatalk
Limeybastard said:
Thanks. The t mobile tech support person mentioned that the device is coming directly from the manufacturer. I take what you say in higher value than what they say. We all know they read of a script.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
Lol Yea bro..That's 99% of them,every once in a while you'll get 1 that knows a little something.
Well I can vouch for that. First rep insisted I goto store for replacement and then when she finally realized I wasn't wanting to take that route told me they had no stock LOL. The very same rep also told me to just send my Cel Fi signal booster back without a return label. Glad I didn't listen to her as the second rep needed the imei of the signal booster and created me a return label. That could have cost me $500.
Sent from my SM-N910T using Tapatalk
Right now I'm going through issue with my first returned note 4,sent to there fort worth,TX return center and they still haven't said nothing to me about receiving it,even tho ups tracking shows signed and delivered.They had to credit my account 31.50 because I have 2 note 4 on my account right now,because returned device hasn't been dropped off my account, it's going on 2 weeks now.