Android 4.2.2 notification bar not responding - Xperia Z Q&A, Help & Troubleshooting

All,
Would anybody know how to help me with a little problem. Last night, my notification bar has stopped working, just become none responsive completely. The screen is still sensing the touch because it works when using different apps, but I can no longer pull down the notification bar meaning I can not reset any notifications I receive. I have tried switching the phone on and off again, and also did a factory reset but it hasn't made any difference.
The handset I have is an O2 Xperia Z, running Android 4.2.2.
Any help or advice would be greatly appreciated, I am considering heading to my local O2 shop later today.
Thanks

tstageman said:
All,
Would anybody know how to help me with a little problem. Last night, my notification bar has stopped working, just become none responsive completely. The screen is still sensing the touch because it works when using different apps, but I can no longer pull down the notification bar meaning I can not reset any notifications I receive. I have tried switching the phone on and off again, and also did a factory reset but it hasn't made any difference.
The handset I have is an O2 Xperia Z, running Android 4.2.2.
Any help or advice would be greatly appreciated, I am considering heading to my local O2 shop later today.
Thanks
Click to expand...
Click to collapse
Suggest to try to repair with pc companion first. Select the left hand most option, and then the "repair" option.

I know you say the screen is working, but try testing it to make sure touches are registering on all of the top part of the screen.
Enter *#*#7378423#*#* in the dialler -> Service tests -> Touch screen.
Sent from my C6603 using Tapatalk 4

Thanks guys,
I am just charging my handset up to 50% required to try and repair and will give that a go.
In the mean time I have just tried the service test and it appears that in the 6-7mm at the top of the screen there is no sensitivity. However...when on my home screen, there is no response from the status notification bar in that area, yet when I scroll left and right within that area, the home screen is being pulled side to side so there is obviously some kind of happening within that area, just not having any effect on the status bar.
Does this mean it may need a new screen?
Tom

If you screenshot your phone it should come back. That usually works.
Sent from my SAMSUNG-SGH-I337 using xda premium

How do I screenshot it, I think I've done it once before but I can't remember.
Thanks

Just tried the screenshot but it doesn't clear the problem.
Regards

i have some problem, always show the pop up notification has stopped, what should i do ?

has a similar problem recently with my Xperia Z. The lower portion of the screen containing the navigation bar stops responding to touches. I tried service tests and confirmed that on the nav bar area, touches are not registered. So, I guess this is a hardware problem?
My temporary solution is to use "Screen Settings" app and change the screen resolution. I have now a smaller workable screen but at least both my nav bar and task bar works. downside is, I don't have a 16:9 aspect ratio screen anymore. hehe
Anybody?
Oh, and I'm almost sure this is not a software issue as I tried stock rom and custom rom, and on both roms, the lower portion of the touch screen is not responding to touches. so, yes, hardware problem maybe. Anybody else encountered this?

Hello I have the same problem with a notification bar. Do any one manage to resolve it?
Thanks

same here.... need solution...

Related

[Q] Touchscreen problem *PLEASE READ*

So my LG Thrill is having some touchscreen problems
I can't scroll down the screen to use the notification bar because it wont responde its like the top of the phone where the notification bar is unresponsive, this been happening for a month and now its doing to the bottom part of the phone too i cant click the call button, message.
Now the other problem is this, when i turn on my phone i slide up to unlock it and the touchscreen works fine (expet those 2 problem above) and when i lock it by click the top button and turn it on again, the screen wont responde when i touch it, nothing works.. i receive calls and stuff but when i touch it nothing works.. please help, i can take it to the store because i'm located in brazil
Touch screen problem
Hi,
Were you able to solve your problem?
Im having the exact same problem with a friends phone.
are you using a custom ROM by chance? More specifically, Cyanogen Mod 7 has a "tablet tweak" settings menu that allows you to use "dead zones" on the screen. If that's not the case I would check with your provider or place you purchased it from and see if they can help point you in the right direction.
Sent from my LG-P920 using xda app-developers app
The phone was on stock rom, chaned it to see if problem would go. Still same.
I live in Bolivia, so it will be a bit hard to get support.
Sent from my GT-N7100 using xda premium

[Q] notification dropdown too sensitive

Hi, I have a problem with my sony z3 compact, the notification dropdown dropsdown often with a very light tap.
It's so sensitive that the notification bar drops often by itself by tapping apps buttons which are at the top of the screen (back in gmail, whatsapp etc.)
Try it for yourself by tapping lightly at the base of the "o" on the sony logo.
is this a hardware fault with my unit or does your z3 compact do the same?
Luca
varignet said:
Hi, I have a problem with my sony z3 compact, the notification dropdown dropsdown often with a very light tap.
It's so sensitive that the notification bar drops often by itself by tapping apps buttons which are at the top of the screen (back in gmail, whatsapp etc.)
Try it for yourself by tapping lightly at the base of the "o" on the sony logo.
is this a hardware fault with my unit or does your z3 compact do the same?
Luca
Click to expand...
Click to collapse
I think it's meant to behave that way.
Do you sometimes have the problem where home screens, pictures, etc bounce back unintended when you swipe through them?
degraaff said:
I think it's meant to behave that way.
Do you sometimes have the problem where home screens, pictures, etc bounce back unintended when you swipe through them?
Click to expand...
Click to collapse
I made a video illustrating the issue:
http://youtu.be/YOXADb5NgPI
I suppose it is a software choice rather than a hardware one, however my samsung S4 and my old experia ray don't behave this way. You must slide the finger vertically over a portion of the screen to enable the notification dropdown, tapping would not automatically drop down the full notification screen. To me this sounds like a problem because it makes it hard to click buttons at the top of the screen most as of the time the damned notification menu drops down covering the whole screen.
I searched for an option under settings to change the notification settings but either I can't find it or there isn't anything to change it from tap to slide.
Regarding your question I'm not sure, I don't think so. The only issue I noticed (aside from the notification dropdown activated by tap (really annoying) is the camera:
If you set a lock option and unlock the phone by using the camera icon, and then you change the camera mode the phone locks itself again. Basically the 'unlock using the camera icon' let's you take pictures with the selected camera mode without unlocking the phone, but you still have to unlock the phone to use any other phone feature.
I suppose it is a software choice rather than a hardware one, however my samsung S4 and my old experia ray don't behave this way. You must slide the finger vertically over a portion of the screen to enable the notification dropdown, tapping would not automatically drop down the full notification screen. To me this sounds like a problem because it makes it hard to click buttons at the top of the screen most as of the time the damned notification menu drops down covering the whole screen.
I searched for an option under settings to change the notification settings but either I can't find it or there isn't anything to change it from tap to slide.
varignet said:
I made a video illustrating the issue:
http://youtu.be/YOXADb5NgPI
Click to expand...
Click to collapse
It does that for me as well, I think it's normal for this device, maybe Sony programmed it that way.
degraaff said:
It does that for me as well, I think it's normal for this device, maybe Sony programmed it that way.
Click to expand...
Click to collapse
Thanks for the fast reply, don't you find that the statusbar drops down accidentally too often when navigating the top portion of the screen? it's a bit annoying IMHO (or perhaps I have big hands )
I'll need to check in the play store to see whether there are apps that let you change the way the notification bar is activated
It hasn't bothered me, so far.
Though I just checked on my Xperia Z2 Tablet and it doesn't behave that way on that one. Maybe the Z3C's touch screen is just too sensitive, as a side effect of the technology that makes the glove mode possible?
https://www.youtube.com/watch?v=B60caaAbz4M
Has this never happened to you with this phone? Mostly when using it with one hand only.
degraaff said:
It hasn't bothered me, so far.
Though I just checked on my Xperia Z2 Tablet and it doesn't behave that way on that one. Maybe the Z3C's touch screen is just too sensitive, as a side effect of the technology that makes the glove mode possible?
https://www.youtube.com/watch?v=B60caaAbz4M
Has this never happened to you with this phone? Mostly when using it with one hand only.
Click to expand...
Click to collapse
No it hasn't (but I need to pay more attention when using a single hand, will get back to you ). I tend to use two hands because, being the device so smooth I need to be careful and fight gravity quite a lot, I managed to almost drop it two times as it tends to slide from my hand
varignet said:
No it hasn't (but I need to pay more attention when using a single hand, will get back to you ). I tend to use two hands because, being the device so smooth I need to be careful and fight gravity quite a lot, I managed to almost drop it two times as it tends to slide from my hand
Click to expand...
Click to collapse
Alright. Which firmware version is yours on, by the way?
It is sensitive, although for me it took me until now to see, I guess I don't tend to touch the very top of the screen.
techguyone said:
It is sensitive, although for me it took me until now to see, I guess I don't tend to touch the very top of the screen.
Click to expand...
Click to collapse
where do I find the firwmare version?
p.s.
Did you find a way to move apps to the sdcard? I can't seem to find an option to do so under settings apps.
Same
I have the same Problem with the sensitive notification menu... just lightliy tap anywhere close to it and it springs down and covers the whole screen. Coming from iOS where these things weren't even an issue, it's very annoying. It's currently the main reason why I want to try a different ROM.... Problem is I'm somehow unable to unlock my bootloader, and even then I'm not yet sure how to change the ROM. Damn, on iOS things were so simple... jailbreak tool, go to cydia, customise everything however I want....
varignet said:
Thanks for the fast reply, don't you find that the statusbar drops down accidentally too often when navigating the top portion of the screen? it's a bit annoying IMHO (or perhaps I have big hands )
I'll need to check in the play store to see whether there are apps that let you change the way the notification bar is activated
Click to expand...
Click to collapse
Not sure if this will solve your problem, but you can check out All In One Gestures from the Play Store and activate tapping the status bar to do "nothing" by leaving it blank.
Edited: N/m, just tried it, didn't work. Still a useful app though! I'm using it for full immersive mode, so that's kind of another way to solve the status bar problem.
boojay said:
Not sure if this will solve your problem, but you can check out All In One Gestures from the Play Store and activate tapping the status bar to do "nothing" by leaving it blank.
Edited: N/m, just tried it, didn't work. Still a useful app though! I'm using it for full immersive mode, so that's kind of another way to solve the status bar problem.
Click to expand...
Click to collapse
I gave it a go and it didn't work either, sony must do some lowerlevel tweaking to the notification bar.
I hope they fix it soon
Another sony dumb crap that I hate. It's so damn sensitive that it pulls down every time I use the phone to my ear. Sometime some quick settings activated and I had no idea wtf happened.
Dumb fuc.k sony is so annoying. Even my Z3C is rooted, I haven't found a way to disable this crap. Full of crapwares, cheap crappy glass and display, now this. Seriously all sony engineers and designers should just eat shi.t and die.
I thought I was alone in this. I've become fed up in call pull the phone away from my ear and it activates the pull down. Sigh.

Touch screen problem on specific area

Since that is a weird issue & after searching a lot of times i don't get a proper solution, i think that is the time to post it.
Touch not working on top notification bar & bottom menu(home, back) bar when device is unlocked. But that is working perfectly when device is locked(on lock-screen).
I already test screen by Xperia Diagnostics, every area of screen working fine.
So, of course that is not a Hardware issue. I already tried with Downgrading to kitkat but that doesn't help.
Thanks in advance
Xperia Z1(C6903)
5.0.2
14.5.A.0.270
I have a similar problem on all firmwares. When device boots, after I enter the pin, touch screen becomes unresponsive up on the notification bar. Locking and unlocking the device brings it back and it never happens again until next reboot. What is this?

Notification bar keeps dropping down

My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Sony Z3C
SpookyAwol said:
My Z3C started having a problem about 2 weeks ago.
It seems the drop down notification is being too sensitive or activating when it shouldnt.
Eg - on the home screen it seems ok
However, if you start a SMS or keyboard app or navigate Facebook, the nav bar keeps dropping (and obviously interfering with the screen)
Since then I have reset to stock and eliminated any applications.
What could possibly be happening and how to fix or turn off nav bar?
Click to expand...
Click to collapse
I have had the same issue today and I have tried everything possible to fix it. You know your desperate when you search the tenth page on Google for help like I did... I didn't find ****. I then decided to turn of my phone completely instead of pressing the restart option and it fixed my problem! I cant guaranty it will work for you but its worth a shot if you haven't tried already.
Check if the glove mode option is turned off in your settings, Glove-Mode makes the screen more sensitive so it might be causing your problem!
I've had this same issue. A couple of weeks later the top side of the screen stopped functioning completely. The touch screen was broken. I got it fixed for free under warranty, Sony did a great job, within 2 weeks!
Test touchscreen
Faced same problem. Found out that it was touchscreen issue and got it replaced under warranty.
Run Touchscreen service test from the service menu and check that the top part of touchscreen is detecting touch or not, in my case top left corner was not working.

Please help - screen randomly becomes nonresponsive - but only partly - please read

Now there is another long topic on freezing, but its basically about 10seconds freeze , then things normal and stuff. Mine is different so I made a new topic.
Have sprint note. On Marshmellow now but happened on Lollipop as well.
The problem is:
After several hours of use, or may even a day, the phone just freezes....partly. Let me explain. Basically if you touch anywhere on the screen, it won't register the touch. If you hit the hard recents button, it'll show recents, but you can't click any program (it doesn't register your touch). When it first happened I thought I needed a new screen, but quickly found out I probably don't: If I hit the nav bar, it will pull down full screen, and if I have it full of notifications, I can click any of the notifications, whether its near the top, middle, or bottom, and it registers the touch and sends me to the app. But then again, at that app, the screen doesn't register. Even if I touch in the same place on the screen where I clicked the notification that sent me to the app. But the nav bar still works. It recognizes the touch, and will pull down full screen, and I can click anywhere on the screen and my touch will register. Also if I hold the power button and the reboot options come up (which on mine has option from top down to bottom, I can click any option on the screen, and it will register my touch. But if I hit the home button, the whole screen is non responsive. So I have a partial freeze. The whole screen doesn't work, but then the whole screen will work when I pull the nav bar down, so im totally confused. I already tried usually differnt launchers, but same thing, after while, screen will be non responsive
If I reboot then everything works fine and normal, so I doubt its a screen issue. Because if its broke its broke. Also tried a hard reset,problem still came back. I guess it may be an app clashing problem but I have over 100 apps it could be any one of them
Has anybody experienced something similar?
I had a buddy give me an LG Lucid3 that had a similar issue... It actually got worse over time and the touchscreen totally stopped working. (He thought) I took it apart and actually the connection was good. Put it back together and just kept rebooting it multiple times in a row. Finally, the touch started to work a little an for some reason I thought to go and download an antivirus program. The phone had 11. Got rid of them and phone has been working fine for a couple weeks now. Idk if that's your problem but I figured I'd share this experience because I've never seen anything like it.
Sent from my KYOCERA-C6745 using Tapatalk

Categories

Resources