Motorola Connect - can't sign in - Moto X Q&A

Hi,
Anybody having trouble connecting to Motorola Connect?
My first day with my X was two days ago. I installed Chrome (don't really like it yet), and Motorola Connect worked right away. Really cool feature!
Then yesterday I tried it again and could not connect to save my life. I got on with Motorola tech support chat, who escalated it to level 2 by phone (45 min. on the call), who escalated it to level 3. I'm supposed to hear from them in 24-48 hours.
I have two machines on XP. I installed (and re-installed Chrome) and neither one will connect now. I fear that next they will want me to reset my phone. Ugh.
Ultimately, since I'm a Firefox user (that's what I'm used to and it works great), I would like to let Chrome run in the background at startup for the Motorola Connect feature, which I believe I WAS able to do a couple of days ago.
I hope you all come back and tell me you can't connect either and it's on Motorola's end.
Thanks.

It connected with alternate email!
Edit: After all that, I just tried signing in with my alternate email address and it worked straight away! I would still like to know if anyone has any ideas why this might happen as I would still like to use my main email with Chrome. Thanks!

Related

[APP] Seven - very fast e-mail pushing service

So i was just introduced to this program the other day. It works great, i get my e-mails on my phone just a few seconds later. It doesn't seem to lower my battery life much at all, and it was very easy to setup.
http://community.seven.com/main.php
register and download the beta. I've been using this for about 3 days and i've gotten about 50 e-mails through this service and i always check the times and it's never more than a minute later.
I would like to get a consensus about how well this works for others. I'm using Gmail and it forwards very fast.
UPDATE: Just wanted to add, do not install this if you have XpressMail installed on your device as they use some of the same files they both will become unusable.
before i try
how does it work?
is it constantly connected to data? or does it send as a text or what?
i knew i forgot something, i've got my Touch pro on a constant Edge connection with constant data enabled. I'm not 100% positive the data connection is needed but i think you do. Other Idle Imap apps, i've tried needed constant connection.
I've been using this for a while now and it does require a constant connection, but it is a lot less power hungry than other push solutions or even the native POP / IMAP connections. Seven basically creates e-mail accounts within the native messaging application, so there's no need to have an additional application. It allows you to setup multiple e-mail accounts to be pushed, including Google Apps.
And for those of us that change roms regularly, Seven saves your account information (sans passwords) so that you don't have to start from scratch everytime you flash a new rom.
One thing to note is that Seven is essentially in permanent beta, so there will be times when it goes down for upgrades, maintenance or bugs. But that doesn't happen very often and they are usually pretty good about communicating what is going on and when to expect a solution.
Been using this for a year and it's the best! Woohoo! I love this!
I tried emoze, pushconsilient, and web2mail. I like "SEVEN" out of all of them. I get my email on my phone before my outlook does on my pc.
Thanks!!
It's really COOL and i can now check the gmail and even the company mail (OWA)!
Very nice!!
does it do "better"then Emoze?
I use Emoze now for a year and i have no problem.
Does it use less more power?
i've just tested, but i like Emoze more then Seven.
Emoze connects een fast as seven, but now i get also mine appointpents ect. synced.
So i keep it with emoze.
Seven is the dev company that supplies AT&T with Good Mobile Messaging and such. They sell the product (serverside) to the Cell carriers, who inturn rebrand it and "sell/offer" the service to the carrier's susbcribers.
I have been using it for 3 years for multiple accounts... no more desktop redirectors.
It currently uses a data connection, but in the future it will work via SMS triggers
gr8 share thank you
A few days ago, I started using it for both my Gmail and my company mail (via OWA).
At first, it took a few minutes for new mail to show up in either. Now, I'm finding that new messages in my gmail are showing up almost instantly (under a minute at least), but work messages are taking between 5-15 minutes (I can confirm via the desktop that they are indeed in the inbox).
Anyone else see this sort of delay?
is this based on Exchange 2007 aka HTML emails? Doesn't seem to let me into the FAQ's before creating an account...
I use this service and i love it.
i'm glad to see so many people who support and use this App, and those of you who don't use it i recommend it.
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
goes this get around the gmail issue where sent messages also appear as new unread emails?
bravo261 said:
goes this get around the gmail issue where sent messages also appear as new unread emails?
Click to expand...
Click to collapse
Seven does not have this problem. Additionally, the sent messages get saved in your sent folder on gmail.
pandaboyy said:
I tried it for 2 days, I love it... However, since it used data constantsly, it heats up my device badly... so I uninstalled it.
Thanks for the share thou.
Click to expand...
Click to collapse
Do you keep HSDPA going? I keep it on an EDGE connection and i don't get much heat at all.
It's a shakey time for anyone who sees this thread to try it out, though. They did some sort of heavy maintenance Monday, and although their status updates say everything's back, I'm not sure it is. I'm seeing big delays in getting my gmail via imap through them. I suspect it will be worked out soon, though.

Instant Messenger clients always disconnecting, please help

Does anyone know exactly what is causing this problem because it continues to happen across different ROMs and different Radios. Is there some fundamental reason why the X1 can't maintain a connection with IM clients?
I'm on T-mobile in the UK and running the valkyrie_V3 WWE ROM. Windows live messenger will disconnect if i put the phone into standby for as little as a minute and sometimes even when I'm in the middle of messaging. I keep getting messages saying "wireless connection not available trying to reconnect" or something similar.
I've tried IM+ and while that doesn't give disconnection messages it's doing the same thing as i have tested it using different accounts.
I can't get ebuddy working on this ROM because it won't let me enter the password for some odd reason but that has had the same problem with other ROMS in the past.
Has anyone found a solution to this or is it something to do with T-mobile settings?
I should point out that throughout all this i maintain a good signal of at least 2 bars and according to the phone the data connection hasn't dropped.
Any advice is appreciated, thanks.
i used to use AOL's own mobile-based IM/chat client for AIM, and it always kept me connected without problems no matter what. only problem was it was INSANELY slow.
i've switched to slick, which i'm not crazy about, and i'm having the same problems as you. i'll randomly get disconnected with the phone sitting with full HSDPA reception, not going into sleep or standby....i thought it was just slick's crappy programming
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
i too have the same problem, we need the xda gurus to fix this, hopefully they would be able to do so in the near future
Solaris81 said:
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
Click to expand...
Click to collapse
pretty sure it was connected constantly. i had some pretty lengthy text sessions and i never got any error messages (IM not received, user not on, signed off, etc). i mean, i can never be 100% sure, but pretty sure. i only used it fo ra couple weeks before getting rid of it, it was creeping death slow for some reason
I'm too really desperate for a solution to this problem. My device is a HTC Touch Pro2 running Windows Mobile 6.5.
The case is that I will launch a new business site in just a few weeks whos customers are for the biggest part young intellectuals more often than seldomly really integrated with the modern IT-development. Hence I've always wanted to add the Windows Live messenger plugin to the site so that our customers can have a live chat completly anonymously without having their IP traced and logged which is the case for the markets paid services. Furthermore, the msn live plugin is completly ad free and doesn't cost a penny. The paid services out there that other corporations use for their live chat often comes with an URL to the host even though the customer are paying for their live chat module. The most important part though, is that I can bring with me Windows Live Messenger wherever I go which for the most part is a complex and not even that usual solution in the paid service segment. I think you can understand my problem now =) I'm just desperate to have my live messenger in the phone ALWAYS and ALWAYS stay connected.
For an example of the plugin I'm refering too have a look at my personal website:
martinandersson.com
A little more specific information describing what really happens with my device:
Windows Live version: 10.7.0061.0500.2000. Language: Swedish (Also the language of my OS).
I am running the client non-exclusivly. It always stays in the taskbar and never quit on me unlike what happens to programs that stay open running in the background for a longer period of time. In that way, it works great.
The main Windows Live window's (which are displayed and runned as a seperate program) options/settings are set to sync my e-mail although the frequency are set to "manual" and the other options below this drop box are for some reason greyed out. I guess this has to be interpreted as if live doesn't sync my mail at all, which I like being that I do not have an hotmail account or need this feature in any way.
The status of my phone always always show two small 3G icons (one just '3G' and one '3G' above a meter) and if I click in this field I see a ticking clock which shows that it is indeed connected to internet ever since my phone's last reboot. This has never been in any other way. Still, I did download the DiamondTweak and enabled the "internet always on" feature, but again, I do not think that really was the issue and from what I can tell, the DiamondTweak just hasn't made any difference at all.
One detail of great importance is this; Whenever I browse the internet, update my rss feeds or switch to the messenger contact list window through the taskbar, the 3G symbols changes to display an H. That tells me that this "H" must show for the phone to have a "real" internet connection? Could this be the trick, one has to find a fix to always have the H show? If that would be the case, I just can't understand why the phone says it is indeed connected to the internet when there's just a 3G-symbol in the status. Anyways..
Even though the messenger dies completly and just as what this threads owner wrote, shows a "wireless connection lost" message when I swich to its contact list window, it sometimes live for quite a while. The thing is that it just doesn't get the message instantly. The phone can be in standby mode (really haven't figured that thing out, everybody keeps saying "standby" mode but for what I can tell all that happens is that the display goes of) for sure, and then I write myself a message through the live chat plugin on my site but it takes about 6 to 10 minutes for the phone to give a sound and notice me of this message. And again, for the most part the live messenger doesn't stay alive for that long, the sites plugin goes offline and then if I turn the phone's display on and access the live messenger it says that the wireless connection has been lost and reconnects.
Moreoever, it never gets my plugin to go back online either. For that part to happen, I have to first get online with a desktop client and then again login with my phone. For if I stay online with the desktop client, the phone's client is indeed alive, but won't receive any messages. I have to reconnect with my phone so that my desktop client gets thrown out. But of course, is just a matter of time before my live chat module and my phone's client gets offline and I have to do everything over again. The really annoying part is that the phone's client dies a long time before the site's plugin catch up and goes offline. Hence I might loose a lot of customers who think they are chatting with me but never get a reply.
Given the description above, I think the problem really is that live messenger doesn't ping or talk with its server that often, IF the phone is in standby mode. If it isn't, if the display is turned on, I recieve my messages instantly and everything works just fine. Sure there must be an easy fix for this problem, a small edit to be done in a config file somewhere?
All help and all problem experience is much appreciated.

Captivate wifi fix?

Ok guys. I am not sure what is going on here.
I can't connect to my schools wifi and it is becoming a royal PITA.
I can connect to wifi perfectly fine at home.
At school, they don't require any sort of "password" to access the network. (no wep or anything I mean) They do have one of those annoying/retarded portal login systems which seems to be coded to only care for laptops.... Actually I should say coded for a hand full of browsers ON the laptop.
I once or twice a week or so ago was able to actually access the login page either by entering it manually and being able to actually use wifi for a few minutes.. or by getting redirected.
I took the problem up with the help desk, they said we now have alimit of 4 wireless devices and my allowance was maxed.
Unlikely but, whatever..
So now over the last few days won't redirect me, it won't let me even enter the login address manually.. (before it wasn't a sure thing but, I could at least do it.)
I am rooted running cog 3.03. (Which does have the 2.2 update) Had the same problem on stock 2.1.
Goes without saying I'm rooted and willing to do what it takes to get wifi working here.. Even if I did happen to have unlimited data.. my school is pretty Iphone heavy... especially at lunch, And some days I am just happy to receive the occassional text I can get from my girlfriend.
But, fact is I don't have unlimited data.. I have extremely limited data.
If anyone has a solution, I would appreciate it.
Tried:
Wifi fixer in market.
Rebooting.
"forgetting" then reconnecting. (a million times).
Manually assigning an IP address.
Praying to Cthulhu
Using multiple browsers to see if one works with portal better.
and I am out of idea's..
Any chance you need to enter a proxy server?
I have never needed to enter a proxy server before with any other device.
And I have never found anything suggesting I would anywhere on the school website.
Snow_fox said:
I have never needed to enter a proxy server before with any other device.
And I have never found anything suggesting I would anywhere on the school website.
Click to expand...
Click to collapse
You might ask around about it. The browser is probably set to auto detect a proxy. You don't have that on the phone.
Although, you do indicate you actually did connect for a bit a while back, so it likely isn't the proxy.
Sorry. Don't know what else to offer.
I appreciate the effort, unfortunately my school didn't resolve the issue either so I am unsure what to do..
You might be on to something with the proxy...
No telling how the looney's set this stuff up...
Do you have the login page in your favorites? And does the device connect to the wireless "hotspot"?
I'd test it at a starbucks (or mcdonalds of all places have them too) and see if the issue repeats itself. The ATT hotspot requires you accept the agreement before it allows you to browse.
If it doesn't work.. I'd go back to stock and see if you continue having the same issues. If the issues are resolved when going back to stock - then you'd need to bug DG for a possible fix with his ROM as that is possibly where the problem lies.
Yes it does happen to connect at other places.
I can get it working at home no problem.
I have the url memorized at this point to log in..
Part of the reason i rooted was one or two people said it cleared whatever wifi problems they wre having up..
Infact I would agree with that more than anything..
Although it didn't fix my problems, I have been able to do a bit more..
I hate with a passion bumping my own thread.. but, if anyone can help.. I would appreciate it.
i think your issue might not be your phone but your school unfortunately... when you are there to connect, are there a lot of others there as well?? for example, where i am at, they have their access points set up and i can select it with my phone, but sometimes i get on and sometimes i dont.. the issue is that they limit the amount of connected users and it might show that you are connected, but you don't in fact have access.. does this sound about like what you are having??
a test (and this will suck) is to let it connect and if it isnt connected, sit there for a while and watch as people leave and see if you connect.. usually they slot peeps in order as they log in via their IP.. so depending on how many users are not able to connect, you might not be the first to get on.. this sux and i know.. it happens here all the time and some times i have drained my laptop battery sitting there trying to connect.. now that i have my phone, 1 or the other will connect first
hope it helps a little.. but like said.. good chance its not your phone .. if it is your phone.. i am not really sure what else to think of at the moment..
Zug

[Q] Can not access android market on wifi I HAVE TRIED everything

OK. I see a lot of this, in a lot of threads. I have a bionic. This is actually the THIRD one I have had since I got it (now outside of my 14 days of course). The issue as brief as possible: all three phones i have rooted, ROM'd , factory reset, reinstalled stock ROM, re ROM'd , factory reset, etc.. OK now so you know. Wifi alone works well with browser. Sometimes (and I mean extremly rarely) I can get wifi to act with 3G IF I turn it on AFTER i'm in the market but then it is 'stuck on downloading'. I called verizon tech support three times: first two times they said that is normal as verizon network is secure and the droid market needs thats. Third time I was told it happens to 'some' bionic devices and is a known issue. WTF is the deal? I've tried FXR and I work in IT and even my open wireless connections from people I know do NOT WORK. Only works with 3G/4G on.
Really ? No one else ? i know that's not the case at all because the guy I work with was able to get to the market thru wifi just fine until last nite and today. It isn't just me
I am accessing the market on WiFi just fine. Though, to be honest, I rarely check, and I often install apps from https://market.android.com/ (I installed three from there yesterday while on WiFi - it worked just fine.)
The phone is two days old - never rooted.
Even weirder still...
see that's another werid thing. The times I try to go to market.android.com/rl] I get web page can't be displayed. anything with the words 'market' or 'android' give the page can't be displayed (over wifi). anything else at all on wifi internet wise works perfect.
Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?
effinay said:
Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?
Click to expand...
Click to collapse
Plus one for this. It's the wifi not the Bionic.
Yeah I can get to the wifi on my laptop at both places and can get to market.android.com from both computers. somethng else funny I can't download from market.android.com on the pc to the phone with wifi on; it never downloads. I don't know what the hell the issue is but it's frustraing. i'm hearing another of my friends lost access to the market over wifi yesterday all of the sudden. It's got to be some sort of coding as the wifi does work, just not for the marketplace

Trouble accessing specific site, regardless of browser of device (through hotspot)

Hey all - really scratching my head here. For the last two weeks, access to www.phantompilots.com has been really terrible for me *on my phone*, or any device connected through it's hotspot. Occasionally the site will work flawlessly for 30 seconds, but usually, each time I click a link, it will hang at 10% and take maybe 2-3 minutes to load fully, if at all. Nobody else on the site is having trouble, and if I use a different wifi connection, it works like a charm. This happens regardless of browser on my phone, my iPad, or my PC laptop. I called Verizon several times and they tried to reset a few things from their end, but none of it helped. They finally said "well, the internet is working on your phone, so beyond that we can't help you." They also knew my phone was rooted. They probably didn't know the bootloader was unlocked too
Anyway, I'm really grasping at straws here - anything buried in my phone that would be handicapping one specific site? Before two weeks ago it was working fine.
Many thanks in advance for the help!
Wanted to also mention that even when I go to click "like" on a forum post, often it takes 10 tries for even that to go through. Just like information is getting totally dropped...but every other site is fine. Thanks!
Do you have any kind of adblocker? (For instance, I use adaway.) If so, as an experiment, temporarily disable your adblocker.
Good idea, CM, but I actually don't. I experienced some strange things (not unlike this) when I had one, so I uninstalled. But it *is* acting similar to a problem caused by that - except it does let it through unfettered for brief spurts! So strange.
Hmm...well, now it appears there are others on the same site having the same problems! *Really* glad it's not just me! Which likely means it's on their end.

Categories

Resources