[Q] MotoMaker AT&T - Moto X Q&A

[Q] MotoMaker AT&T - Moto X Q&A

Question, can I buy an off contract Moto X via the Motomaker website while not being an at&t customer? or do I have to be an at&t customer to start with?

To my knowledge you will have to be an ATT customer, either in the past or signing up for a new contract on purchase.
However,
Rumor has it that the Moto Maker program will come to more carriers (at least Verizon) in November.
http://www.theverge.com/2013/10/5/4805458/moto-maker-reportedly-coming-to-verizon-november-11th

Thanks wudien, I guess there's no way (yet) for me to get a customized moto x if I'm not in the country..

I think you can; that's what I did originally and I've never had any AT&T service (I'm on T-Mobile). Bought it off contract and it didn't ask me anything about my carrier. All I had to do was pop in my SIM card, and SIM Unlock the device (which costs a few dollars online). Ended up returning it for the regular TMO version so it would work with their 3G bands.

Related

AT&T on T-Mobile?

This is probably a really stupid/simple question, but how locked down is the AT&T version of the Moto X? I'm interested in jumping to T-Mobile and am off-contract on a MVNO carrier. Would I be able to take a MotoMaker version of the Moto X and unlock/run it on T-Mobile without any issues, if I bought it outright?

terinfire said:
This is probably a really stupid/simple question, but how locked down is the AT&T version of the Moto X? I'm interested in jumping to T-Mobile and am off-contract on a MVNO carrier. Would I be able to take a MotoMaker version of the Moto X and unlock/run it on T-Mobile without any issues, if I bought it outright?
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yes, i am using one from at&t on tmobile and i have no problem so far.

Is it possible to do a moto maker AT&T off contract activate phone on T-Mobile and unlock bootloader?

SymbioticGenius said:
Is it possible to do a moto maker AT&T off contract activate phone on T-Mobile and unlock bootloader?
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no because the motomaker edition still can't have its bootloader unlocked.

can moto maker phone (att) ask for unlock code from att?

If you paid for the phone outright they will [should] give you the lock code. Worst case is you can go onto any number of sites and get the code for $10 or less.
The ATT version works fine on TMO as long as you aren't in one of the few remaining areas that hasn't been 're-farmed.' HSPA on AWS is in very limited use now, but markets that still depend on this protocol on this band will not play too nice with an ATT version. Most of TMO coverage though has been re-farmed so that LTE runs on AWS. These areas are fine. If I recall (don't hold me to this) all TMO markets will be re-farmed by the end of the year.

Already ask request but still not have any update from att
Sent from my Galaxy Nexus using Tapatalk

[Q] Off contract still has carrier branding?

Do all off contract moto xs still have carrier branding? I dont find it pointless but why have the carrier branding when you specifically bought off contract to be away from the carrier for a reason. Its not as big of a deal as say on other devices like an lg g2 but i still would like to not have verizon on my phone. Anyway to not have it?

My understanding is that only the T Mobile version is provided without carrier branding.

And sprint.

And Rogers
Sent from my Moto X cell phone telephone...

I understand if I buy a phone, in store, off the shelf that it'll have the carrier branding. But with Motomaker, there is no reason to have it on a custom one when you buy it out right.
Sent from my Nexus 10 using Tapatalk

I am with you 100%. I just bought my Moto X last night under the impression that it's not locked to any carrier. And that it's unlocked. However, I find out this morning after talking to customer support that the phone is locked to AT&T. I thought high of Motorola before but they are flat out liars. When they posted the promotion on their website for Cyber Monday, it clearly said "Unlocked Moto X" phone for $349; discounted $150 for Cyber Monday.

The number of phones sold off contract is so insignificant that the cost to change the production to not print on them probably wouldn't be worth the added cost. Sure, for phones like the Developer Edition that can only be purchased off-contract, I could see an argument, but they aren't going to change their product for 1% of their sales.

somebody posted a pic of the VZW dev. edition with the VZW logo AND the Dev. edition printing remved from the back of the phone. IIRC, the buyer scraped it off with a scissors.
I may do the same to the VZW logo on my DE.

So no way a sprint moto x would work on verizon would it? Both CDMA and sprint is bootloader unlocked and therefore could you flash vzw dev edition roms on it? i really dont want that verizon logo haha

It was posted 349 off contract for any carrier. There was no sign of saying it's unlocked. U must have read it wrong.
Sent from my Nexus 7 using xda app-developers app

I think what really annoys me too is that when im buying off contract im expecting it not to be carrier tied or i would have boughten it ON contract. So for verizon i personally just dont want that bloat wear or any of that junk. Guess theres no option?

I hate to be that guy, but... Does it really matter? I don't care for Verizon's logo either, but it doesn't look horrible. It's subtle.

[Q] Was the $349 promo for unlocked or off-contract phone?

Yesterday I was able to get a promo code for "unlocked" Moto X on Motorola website. They had the Cyber Monday promotion. I placed my order last night and when I received the order confirmation, it showed "Moto X for AT&t". So, I called Moto's customer service this morning and they kept telling me that the promotion was never for an "unlocked" phone; it was for an off-contract phone. I am 100% sure the website promotion showed "Unlocked" Moto X for $349. Why else would people jump all over it and buy the limited quantity within 7-minutes?
Can somebody please clarify this for me? Was the promotion for an "Unlocked" Moto X or an off-contract "Moto X"?
Thanks much!

Fremens_Dune said:
Yesterday I was able to get a promo code for "unlocked" Moto X on Motorola website. They had the Cyber Monday promotion. I placed my order last night and when I received the order confirmation, it showed "Moto X for AT&t". So, I called Moto's customer service this morning and they kept telling me that the promotion was never for an "unlocked" phone; it was for an off-contract phone. I am 100% sure the website promotion showed "Unlocked" Moto X for $349. Why else would people jump all over it and buy the limited quantity within 7-minutes?
Can somebody please clarify this for me? Was the promotion for an "Unlocked" Moto X or an off-contract "Moto X"?
Thanks much!
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Click to collapse
Off contract.

aooga said:
Off contract.
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Will At&t unlock it for me if I show them that I bought it from Motorola at full price and show them the receipt? I don't want to sign up with At&t.

Fremens_Dune said:
Will At&t unlock it for me if I show them that I bought it from Motorola at full price and show them the receipt? I don't want to sign up with At&t.
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Nope. What carrier do you have?

aooga said:
Nope. What carrier do you have?
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I currently have boost mobile but I wanted to get the Moto X unlocked so that I could switch to other GSM networks such as At&t, T-Mobile, or Straight talk. Since I paid the full price of the phone, I wanted the flexibility of switching to any carrier I want. Is that not possible?

Fremens_Dune said:
I currently have boost mobile but I wanted to get the Moto X unlocked so that I could switch to other GSM networks such as At&t, T-Mobile, or Straight talk. Since I paid the full price of the phone, I wanted the flexibility of switching to any carrier I want. Is that not possible?
Click to expand...
Click to collapse
Not with AT&T. You can use those unlocking sites that cost around $15, but I wouldn't.
For your situation, I would get the tmobile variant. Its sim unlocked and bootloader unlockable. You can get it from motomaker as well, just choose it at the carrier selection tab at the end. It doesn't have any tmobile branding or logos or anything. It'll work on all the GSM carriers, LTE and HSPA.

aooga said:
Not with AT&T. You can use those unlocking sites that cost around $15, but I wouldn't.
For your situation, I would get the tmobile variant. Its sim unlocked and bootloader unlockable. You can get it from motomaker as well, just choose it at the carrier selection tab at the end. It doesn't have any tmobile branding or logos or anything. It'll work on all the GSM carriers, LTE and HSPA.
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Thanks, you have been a great help.

[Q] Moto X from T-Mobile to AT&T

I want to get a Moto X that would work if I decided to switch from T-Mobile to AT&T. My first preference is to buy it from Best Buy (I have some gift cards) but the guy at the store said if I bought a T-Mobile Moto X from them it wouldn't work if I switched to AT&T because it would be locked. From what I understand, T-Mobile can and will unlock this device for me if I ask them (nicely) meaning I could then use it with AT&T. Is my understanding correct?
My other options are to buy one from T-Mobile or get one from Motorola's website. Same question with these phones: Even if they are locked to T-Mobile at first, can I get them unlocked and use them on AT&T?
Thanks for any and all help!

shahud said:
I want to get a Moto X that would work if I decided to switch from T-Mobile to AT&T. My first preference is to buy it from Best Buy (I have some gift cards) but the guy at the store said if I bought a T-Mobile Moto X from them it wouldn't work if I switched to AT&T because it would be locked. From what I understand, T-Mobile can and will unlock this device for me if I ask them (nicely) meaning I could then use it with AT&T. Is my understanding correct?
My other options are to buy one from T-Mobile or get one from Motorola's website. Same question with these phones: Even if they are locked to T-Mobile at first, can I get them unlocked and use them on AT&T?
Thanks for any and all help!
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I don't know that there is a "T-Mobile Branded" X, and I don't think T-Mobile sells the X directly (at least it isn't on their web site).
Your choice, is the GSM UNlocked (includes T-Mobile sim) from Moto Maker web site, or the GSM Developer Edition... why?
These are the only way to get a Moto X that supports HSPA/HSPA+ over AWS (1700mhz) that T-mobile uses. History or why is this a consideration: When T-mobile started rolling out their HSPA/HSPA+ network, they did so on AWS(1700mhz) and are the only carrier to do so. While they are re-farming their 1900mhz from EDGE to HSPA+ in many areas, that isn't complete, so if the phone doesn't support HSPA/HSPA+ on AWS, it will fall back to EDGE in those legacy areas which remain.
Now, what is the difference between the GSM Unlocked and GSM Dev Edition? Kind of simple...
The GSM Developer Edition comes only as 32gig with black face, woven white back, silver accents (buttons and camera ring), and says Developer Edition on the back.
The GSM Unlocked (includes T-Mobile SIM) on Moto Maker can be ordered as 16, 32, or 64gig, and the face, back and accents can be customized, along with other customization.
BOTH are SIM unlocked out of the box. Both can be bootloader unlocked, however doing so voids the warranty on the GSM Unlocked version but not the Dev Edition.
Both of these editions support the same GSM/EDGE/GPRS/HSPA/HSPA+/LTE bands and frequencies. In fact, they are the same "board' inside, use the same roms, etc. i.e. other than the look of the outside & customization options, and bootloader unlocking voiding vs not voiding the warranty, they are the same phone. (hence the GSM Dev Edition being the preferred choice so you can unlock the bootloader and easily root it without voiding the warranty).
If you are on T-Mobile today, you could buy the ATT version at no contract direct from Moto, BUT... you can't unlock the bootloader (moto doesn't give out the codes for ATT, Verizon, Republic wireless and a few others), ATT Wont sim unlock it (so you could use with T-Mobile) unless you are their customer for a certain period of time, and it doesn't support HSPA/HSPA+ on AWS. While the ATT X does support 2 extra LTE bands, those bands are not currently used in the USA.
Hope that makes sense.

Thanks for the responses! So let's say I were to order the GSM unlocked version (I'm not worried about voiding the warranty by unlocking the bootloader) with the T-Mobile SIM from motomaker and I used it on T-Mobile for a few months. If I were unhappy with the service from T-Mobile, would I be able to replace the T-Mobile SIM with an AT&T SIM and use it on AT&T's network?
P.S. I did take a look at the Moto G 4G and the Dev Edition but considering who is going to use this phone (my mom), my budget and the reviews the Moto X has gotten I decided that the X would be the best choice.

shahud said:
Thanks for the responses! So let's say I were to order the GSM unlocked version (I'm not worried about voiding the warranty by unlocking the bootloader) with the T-Mobile SIM from motomaker and I used it on T-Mobile for a few months. If I were unhappy with the service from T-Mobile, would I be able to replace the T-Mobile SIM with an AT&T SIM and use it on AT&T's network?
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Yes, that is correct. The only caveat being that if ATT ever starts using those two extra LTE Bands (band 5 and 7) in the USA then the GSM Unlocked will have a slight disadvantage as it doesn't support them (hardware wise).

shahud said:
Thanks for the responses! So let's say I were to order the GSM unlocked version (I'm not worried about voiding the warranty by unlocking the bootloader) with the T-Mobile SIM from motomaker and I used it on T-Mobile for a few months. If I were unhappy with the service from T-Mobile, would I be able to replace the T-Mobile SIM with an AT&T SIM and use it on AT&T's network?
P.S. I did take a look at the Moto G 4G and the Dev Edition but considering who is going to use this phone (my mom), my budget and the reviews the Moto X has gotten I decided that the X would be the best choice.
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moto x is a great phone for mom because it just works. Good choice my friend.
Sent from my Nexus 7 using Tapatalk

shahud said:
Thanks for the responses! So let's say I were to order the GSM unlocked version (I'm not worried about voiding the warranty by unlocking the bootloader) with the T-Mobile SIM from motomaker and I used it on T-Mobile for a few months. If I were unhappy with the service from T-Mobile, would I be able to replace the T-Mobile SIM with an AT&T SIM and use it on AT&T's network?
P.S. I did take a look at the Moto G 4G and the Dev Edition but considering who is going to use this phone (my mom), my budget and the reviews the Moto X has gotten I decided that the X would be the best choice.
Click to expand...
Click to collapse
I bought the T-Mobile/GSM unlocked version from MotoMaker and it's working on my AT&T GoPhone plan no problem. I cut my micro-SIM down to nano and it works in the X just like it did in my Nexus 4. Interestingly I get better signal in many areas on LTE than my N4 got on HSPA+.
Sent from my Moto X (XT1053) using Tapatalk

tnp9008 said:
I bought the T-Mobile/GSM unlocked version from MotoMaker and it's working on my AT&T GoPhone plan no problem. I cut my micro-SIM down to nano and it works in the X just like it did in my Nexus 4. Interestingly I get better signal in many areas on LTE than my N4 got on HSPA+.
Sent from my Moto X (XT1053) using Tapatalk
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I have this device on the AT&T GoPhone plan and very pleased with LTE here in the mountains of NC..out performs my Moto X Dev Edition and Droid Maxx Dev Edition (Verizon) here..
Sent from my 4.4.3_21.23.4
(Unlocked) XT1045 Moto G 4G LTE
http://waynekent.com/page6.html

Unlocked bootloader

With the unlocked bootloader via moto maker, do you think it will have to be purchased full outright cost or do you think it will be available on contract for a discounted price.

Mjduddin said:
With the unlocked bootloader via moto maker, do you think it will have to be purchased full outright cost or do you think it will be available on contract for a discounted price.
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If your on ATT or Tmobile you probably have the option to buy the Pure Edition model. I'm not sure if you can get it on a new contract or upgrade price but I think Moto maker will tell you. They should tell you when you go to check out. Or you can always call your carrier and find out. Hope this helps.

The only one that is unlockable is the XT1095 Pure Edition. It is capable of being unlocked, but is not by default. The Verizon and AT&T ones will have locked bootloaders and cannot be unlocked. That is the tradeoff you have to make for the subsidized price.
Something to note though, is Motorola is doing a 0% interest promotion for 12 or 18 months for purchases through the Motomaker web site. At 18 months this is the same set up that you'd have if you bought the phone on the AT&T Next plan (which basically is an unsubsidized phone with a no interest payment plan).

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