[Q] Soft Touch backing coming off - Moto X Q&A

I got my Moto X less than 3 weeks ago and I've found two chunks on the sides of the the phone where the soft touch material of the back looks like its worn away. I've babied this phone and the lack of durability of the backing is shocking. Is this the norm? Is there anything I can do to fix it?

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Seriously this phone is pushing my patience...

my phone has been giving me problems for the last few months now non stop. first that red light crap on the power button...now this....
My phones screen gets all distorted in Landscape mode. if i flip open my keyboard, it gets all scrappy, then i have to pop out the battery and restart in portrait...it runs fne until i flip the keyboayd out. freezes up and all that crap starts...why is this happening? how do i fix this? ive had the phone for 7-8 months not sure...but WTF man its still not even 1 year old....talk to me somoene is this just a piece of junk i bought? is there a fix? anyone else have this problem? ARRRGGGHHH!!!!!
what ROM are you using?
you should make a backup and then try a hardreset
If hard reset or new ROM flash will not fix your problem, then it is the flex cable that is at fault. I recommend replacement and had it done for my customers. Cheaper, albeit a temporary solution is to attach a thin sticky tape cut to shape to the flex. If you have no idea what I am talking about, then it is the job better left to professionals.
as enigma1nz stated, its the flex cable... i too had this problem, but i didnt buy a new one...
what happen is the sliding wears off the black coating on the wires and expose them to the interior parts, its like rubbing the two jumper cables together, it will spark...
what i did was cover the silver part with sticky tape, that solved the trick
Speng2 said:
ive had the phone for 7-8 months not sure...but WTF man its still not even 1 year old....talk to me somoene is this just a piece of junk i bought?
Click to expand...
Click to collapse
I have owned my X1 for a year now, and yes it is now a piece of junk compared to other phones currently out.
Get a Dell Streak and be satisfied already!
It is not a problem affecting Xperia only, but rather something we call 'All slides disease', it affects all slide form factor phones due to vulnerability of the flex cable. It happens due to sheer act of someone using the phone as intended - sliding it up and down, answering calls in some phones, accessing the keypad etc. It does not mean Xperia is crap, just the downside of a particular form factor. Next one on the list of form factors requiring repairs are flips (clamshells). With a bar form factor very little can go wrong, apart from actual physical or water damage. With the advent of large-screened touch phones, as you can imagine, it's the screens that sustain the damage. Iphones are vulnerable in particular.

How durable is our HD2?

Hi,
Got my HD2 couple months back and using it with silicon cover since beginning but now I want to take the cover off and show the real beauty of the phone to everyone but I am too scared to take the silicon cover off because I am clumsy and I drop my phone way too frequently.
I know the phone looks very durable but exactly how durable is it??? can people share some experiences like oh I dropped it from 5ft and it was intact or oh I dropped it from 2ft and the screen broke etc etc.
I used to have HTC Kaiser/tilt and I dropped it way too my times without any covers but it never gave up on me.
PS: I know there is no real way to define durability of a cellphone but u know there are some cellphones which are really delicate and u have to handle them with extra extra care. While there are some like the kaiser who are made for rough use. Just want to know which category our HD2 belongs to?
not very. i've cracked my screen twice.
Osca said:
not very. i've cracked my screen twice.
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Click to collapse
oops!!! sorry about that!!!
did you drop it screen facing down? or on some corner of the phone?
I've used mine without any sort of protection since the day it was released in US (end of March). It does not have a single scuff, mark, or scratch anywhere. I just dropped it for the first time a week ago from a counter roughly 2.5 feet onto a hard tile floor and still no scuff, mark, or scratch (I don't know how it fell as it was dark when it happened and I was looking in a different direction; turned my head while headphones were plugged in so it pulled it off the counter).
I'm extremely happy with the durability of the HD2.
Since Nov
Ive had my HD2 since Nov last year...
No cover no protection.. and it looks like new.. I dont know how you managed to break the screen twice.. you probably throw that phone in some weird angles.. but really does last well!
dropped mine from my lap getting out of my low car onto the bitumen and fell back down perfectly flat. absolutely smashed the screen but 2 months later its still working fine and waiting for it to die before replacing the screen. i work installing solar panels (PV) on roofs, crawling though ceilings, etc. sees alot of abuse so while the screen smashed the components inside are well placed. had it before america could get it (in australia)
i got it since 10 months now, without any cover. screen is absolutely clean, but the rest looks a bit used, but not that bad
a friend is using it without respect. throwing it over the table and such things, he never broked something on the phone.. the screen stopped working one time and he needed it to replace cause that, but it didnt break xD
another friend broke his screen when his hd2 fellt on a freakin spoon on the floor (WTF did that spoon on the floor?)
Had it 2 1/2 weeks, no scratches, no scuffs. Just annoying dust under the screen
I have mine almost a year now.
A few weeks ago he started acting weird. Screen flipped sideways and putted speaker on.
I've send it to repair and they replaced the motherboard. Everything is ok now again.
No scratches after such a long time with no screen protector.
ive dropped mine once from about 3 fet and it only made a slight scuff on the corner
ive always had a screen protector but never any other protection and it looks great for the past 4 months
very happy with it
rr5678 said:
Had it 2 1/2 weeks, no scratches, no scuffs. Just annoying dust under the screen
Click to expand...
Click to collapse
If you get dust under the screen, then it is a factory defect. Since the screen is glued to the LCD, somewhere around the edge it's not completely sealed. I have had mine for 7 months now and I do not have even ONE spec of dust under the screen, and I carry it in my pocket without any protection at all, all the time.
Halle said:
If you get dust under the screen, then it is a factory defect. Since the screen is glued to the LCD, somewhere around the edge it's not completely sealed. I have had mine for 7 months now and I do not have even ONE spec of dust under the screen, and I carry it in my pocket without any protection at all, all the time.
Click to expand...
Click to collapse
When I say dust, I mean there were a couple of hairs in the screen when I got it. They don't affect any viewing pleasure so I didn't return it

[Q] How to avoid Xperias that crack

Hi,
I personally love my xperia X1. Its a lovely piece of sleek hardware, can be easily overclocked and has a good solid metal chassy. I bought a black one from rogers and I love it. I personally havent had any cracking issues or anything, in fact my phone has been dropped on pavement 2 times and in deep snow once, and emerged without even a scratch.
Because I hate frequent hardware changes Id like to keep my xperia for a full five years and would like to buy a second phone as they are really becoming cheap now. I have had my eye on the silver phones for a while, but know they are more prone to cracking. Particularly phones made in weeks 44,45 and 46 right?
Are there any silver phones that have had this issue corrected yet and been relreaed?
When buying a phone and shopping is there a way to tell which phones will have the cracking issue? Serial or batch numbers on the box mabye.
If I am concerned should I just stick to the black ones?
Finally other than ebay does anyone know where I can get a cheap new or refurbished X1?
Any help is appreciated.
hahahhahahahahahahaha
I have a black xperia and it cracks like crazy xD and i didn't drop it once xD
Hi, if the cracking is whats got you concerned, why don't you try getting just the housing? there's guides on how to replace it, I've done it myself. Replaced both the ribbon cable and the housing.
I still have my silver X. bought it at bethefirstx1 (1st day). my housing has been replaced once because of crack. I never bumped my phone nor dropped it. but I have cracks all over it:
1. the dreaded volume button crack (2nd time after replacement)
2. the camera button crack
3. the middle area crack (rumored to have been cracked due for using a car stand, I don't have car stand but I got the crack on the same location)
4. the camera part crack up to the top of the phone
The only thing left for me to have is the crack on the stylus area and the crack on the earphone plug.
So after these years, what I can tell about it is it still cracks due to user mishandling (please correct me if I'm work I already rant a lot of times on the crack thread)
but I found out that whenever you change your battery/take off your memory card, you either use your fingernail to open the cover on one of the four areas where you can slip it. That actually inclines the cover and tilts it on the side where your fingernail opened it. Thus it results to the cracking of the opposite trapeziodal area (either the volume or camera part)
I had my keyboard replaced and the camera housing had the crack after it was replaced. (I'm thinking it was from the technician's part of re-assembling it)
Lastly, the metallic middle portion of the phone chipped off:
I think from the leather case that came with my X1, the middle part of it is exposed and I wear 'em clipped on my belt. I guess that how got it to chip off, whenever you reach your phone on your belt side you actually hold it on the expose area pressing your thumb to it to lever your fingers on the magnetized leather case to open up. For more than 3 years of doing it everyday, I guess that the reason for my crack on the metallic area.
If you live in the UK you could pay a visit to CEX also known as Entertainment Exchange, they also have a website... I bought my x1 from them about three months ago, and everything they sell comes with a 12 month guarantee be it second user or brand new.
just buy the black one, the silver ones seem to crack a lot easier. Or just get another phone that's better, they should be cheap now.
I got mine for $120 so can't complain.
Christopher888 said:
Hi,
I personally love my xperia X1. Its a lovely piece of sleek hardware, can be easily overclocked and has a good solid metal chassy. I bought a black one from rogers and I love it. I personally havent had any cracking issues or anything, in fact my phone has been dropped on pavement 2 times and in deep snow once, and emerged without even a scratch.
Because I hate frequent hardware changes Id like to keep my xperia for a full five years and would like to buy a second phone as they are really becoming cheap now. I have had my eye on the silver phones for a while, but know they are more prone to cracking. Particularly phones made in weeks 44,45 and 46 right?
Are there any silver phones that have had this issue corrected yet and been relreaed?
When buying a phone and shopping is there a way to tell which phones will have the cracking issue? Serial or batch numbers on the box mabye.
If I am concerned should I just stick to the black ones?
Finally other than ebay does anyone know where I can get a cheap new or refurbished X1?
Any help is appreciated.
Click to expand...
Click to collapse
I bought an silver x1i this 14 feb 2011 and it shows some crack on the battery-housing,flaking paint is my another problem . I'm still under warranty ..what should I do? I love x1 a lot than others do..
Sorry for bad english, hope you understand my problem..!
"Tough" Silver X1
I have a Silver X1 for about 3 years now, fell down 15 feet, hit a stone and has a tiny little dent on the screen, never had cracking problems until 2 weeks ago, fell out my hand, 3 floors down, ricocheted off a handrail and landed on concrete pavement, one crack upper right hand corner, and well usual wear and tear, the bright chrome siding wore off due to car keys in same pocket.
Don't know whether my phone actually is tough, or plain dumb luck.

Case/Screen drop protection?

I got the X Compact the last month and didn't think I needed a case as I don't mind minor scratches and all my previous phones (had Moto G 2014 for 2 years) were fine as is. Unfortunately it slipped right out of my hands onto the sidewalk and the screen cracked to pieces. Was curious if anyone had any specific suggestions on a good case that protects again drops mostly and that hopefully not huge.
Trying to still find someone to repair the phone but the estimates are coming in at already 250+ which is crazy seeing how I found it new at 299.
Any thoughts?
Thanks!

Matt side frame coating chips too easy?

Hi people!
I got my Pixel 4 XL two weeks ago, basically the phone lives in my pocket nothing beside it. Never dropped or hit it anywhere. This morning I noticed a very small chip on the matt side frame on the top right corner. It is not a big chip, but I can see the bare metal under it. It is really annoying because as I mentioned I was really careful with the phone, I can't imagine what would have happened if I dropped it.
Is it normal? Anyone experienced the same issue?
kowy3 said:
Hi people!
I got my Pixel 4 XL two weeks ago, basically the phone lives in my pocket nothing beside it. Never dropped or hit it anywhere. This morning I noticed a very small chip on the matt side frame on the top right corner. It is not a big chip, but I can see the bare metal under it. It is really annoying because as I mentioned I was really careful with the phone, I can't imagine what would have happened if I dropped it.
Is it normal? Anyone experienced the same issue?
Click to expand...
Click to collapse
I think someone else has a thread of a similar situation. I swap between 3 different cases all the time (One case is pretty tight) and my sides are just fine.
Sent from my Pixel 4 XL using Tapatalk
Yes mine has Matt paint coming off has been in case since day 1 took case off and the two bottom corners have worn off not happy at all and never once dropped my phone and the case I used is ringke case now I'm using Incipio case
I have multiple cases and swap multiple times a week and have no issues. Ranging from the otterbox to the Google fabric case.
Thanks for the input guys,
The issue is that I don't even use any case. So it is not like the case is too tight and ripping the coating off. I don't have a case on it because I hate the bulk. I got a 2 years old Pixel 2 with only a dbrand skin on the back, never had a case on it. I just removed the skin when I got my 4XL and basically the phone is in pristine condition. It just annoys me that my P4XL shows wear in few weeks.
Basically it got damaged in my pockets somehow, which is weird because I always make sure I don't have any debris in it and I never put anything else in my pocket.
Also, I have never dropped it. Anyway, it seems like I need to get a rubber case or something if I don't want the whole thing to come off by the end of this year.
kowy3 said:
Thanks for the input guys,
The issue is that I don't even use any case. So it is not like the case is too tight and ripping the coating off. I don't have a case on it because I hate the bulk. I got a 2 years old Pixel 2 with only a dbrand skin on the back, never had a case on it. I just removed the skin when I got my 4XL and basically the phone is in pristine condition. It just annoys me that my P4XL shows wear in few weeks.
Basically it got damaged in my pockets somehow, which is weird because I always make sure I don't have any debris in it and I never put anything else in my pocket.
Also, I have never dropped it. Anyway, it seems like I need to get a rubber case or something if I don't want the whole thing to come off by the end of this year.
Click to expand...
Click to collapse
Get a thin case and I would recommend contacting support and see if they would do a RMA for you. Doesn't hurt to try before they start giving out refurbished replacements.

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