[Q] HTC One No USB Mode - One (M7) Q&A, Help & Troubleshooting

Something happened to my HTC One. It no longer shows up on the PC when hooked up via USB.
I have tried resetting the phone, factory wipe, installing different ROMs, and switching on and off the developer mode. No luck.
The phone still charges from the wall charger... but will not show up as a drive at all.
Is it a hardware problem which requires service or is it a software problem which can be restored?

Kamalot said:
Something happened to my HTC One. It no longer shows up on the PC when hooked up via USB.
I have tried resetting the phone, factory wipe, installing different ROMs, and switching on and off the developer mode. No luck.
The phone still charges from the wall charger... but will not show up as a drive at all.
Is it a hardware problem which requires service or is it a software problem which can be restored?
Click to expand...
Click to collapse
In the notifications window on the phone, does it say USB or MTP connected? It might be a driver problem on your PC

chenchen399 said:
In the notifications window on the phone, does it say USB or MTP connected? It might be a driver problem on your PC
Click to expand...
Click to collapse
Nope. No notification on the phone. There used to be one showing when USSB is connected.
I've tried on a number of PCs with no luck. I installed the HTC Sync application as well.
When I plug it into the machine with the HTC Sync software, the HTC Sync software launches but says no phone is connected.
The phone used to show up as a device in Explorer... Not sure how to get it to do that again.

Kamalot said:
Nope. No notification on the phone. There used to be one showing when USSB is connected.
I've tried on a number of PCs with no luck. I installed the HTC Sync application as well.
When I plug it into the machine with the HTC Sync software, the HTC Sync software launches but says no phone is connected.
The phone used to show up as a device in Explorer... Not sure how to get it to do that again.
Click to expand...
Click to collapse
Are you using the USB cable that came with the phone?

mine did that, had to get it repaired, luckily Vodafone AU do service swaps so only had to walk to a store and say its broken.

chenchen399 said:
Are you using the USB cable that came with the phone?
Click to expand...
Click to collapse
Yes. I have tried with the official cable along with others.
I mean, it is a USB cable though. There is nothing special about it... just like there is nothing special about a Monster Cable HDMI either. Just a cable.

Kamalot said:
Something happened to my HTC One. It no longer shows up on the PC when hooked up via USB.
I have tried resetting the phone, factory wipe, installing different ROMs, and switching on and off the developer mode. No luck.
The phone still charges from the wall charger... but will not show up as a drive at all.
Is it a hardware problem which requires service or is it a software problem which can be restored?
Click to expand...
Click to collapse
Check you have the htc drivers installed correctly.

There are some USB cables that are charging only.... Anyways, I think it may be a hardware issue

I had to have new mainboard on mine .
Sent from my HTC One X using Tapatalk 4

Related

[Q] Urgent!!! USB NOT WORKING!!

recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
susmit95 said:
recently i am faceing a lot of problems with the usb of my phone. it charges but doesnt connect to the pc plus it sometimes doesnt charge too i have to switch the phone off to charge it then.
my phone itself is not detecting the usb as when it does it pops up the usb debug icon on the status bar but it is not doing so.
Need help real bad!!
Click to expand...
Click to collapse
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
kibmikey1 said:
I've been working with another member on this issue. Go here and read through my suggestions and see if one helps. The first thing I would try, is to uninstall sync manager and all drivers for the phone from your pc. Then, connect the phone and see if it reinstalls sync and the drivers. I hope this helps.
Click to expand...
Click to collapse
yaa i have gone throught ur post a wyle bak. i tried it all. but there is no use. :crying:
I had same prob few days back. My htc one would behave madly. When i accept call automatically speaker gets on. It would not charge either by charger or by usb connection. Usb wouldn't recognize either.
See this psot
http://forum.xda-developers.com/showthread.php?t=2417377
Also see this
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
I think is problem is large. After update htc one sucks. no doubt it added some great features. Or it may be hardware prob as always with HTC specially with HTC one X
usb problem
mine has also stopped working. does charge but not connecting to computer . running xp so drivers ok . definitely phone problem as friends htc one connects fine..
Disable usb debugging, it will connect
Sent from my One using xda app-developers app
usb problem
thanks , but tried everything. wont connect in fastboot, recovery or anything. cannot relock bootloader or return to stock so just returning it for warranty as it is with fingers crossed. unless someone can tell me if possible without connecting to pc.
are you using a usb 3.0 port
usb problem
usb 2.0 . i have two friends with htc one's and they both connect just fine.
Same issue here! Last night pulled my phone out and it said "incompatible charger, please use original charger". I wasn't even charging the phone, and now it wont charge or connect to PC unless the phone is off. Tried turning off debug/developer/power save/fastboot/ etc with no luck so far.

[Q] USB/Charging Issue. Need help

Hello. I have been using S4 for few months now and had it rooted. It is an amazing phone and work perfectly well
Recently all of sudden, when I put my cable in for charging, my phone wont detect it. Nothing happened on the screen (no "charging sign written", no lightning sign at the top right corner). But if you just leave it as it is, the phone will be charge to full.
Same with the USB as well. I had no problem of connecting my phone to my PC via USB before. But now my PC cant detect my phone anymore even with KIES.
Both of these problems turn out at the same time. Initially I assume something might be wrong with the usb port of my phone or something hardware related.
Weird enough, when I try connecting the phone to my PC in Odin Mode, the PC can detect my phone.
I had tried unroot my phone with a stock firmware and the problem is still persist. Had google around and find no solutions.
Anyone had any idea to work around this problem? It is really troublesome to not be able to connect my phone to my PC
Do you have the latest drivers installed? Have you tried a different cable? A different USB port?
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
apexiology said:
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
Click to expand...
Click to collapse
try un-installing the device drivers from pc. then reinstall again.
did that too. not working.
I dont think the problem is the pc driver. As I mentioned before. when I go into odin mode. it can detect my phone.
And its not only usb that cannot be detected.
Had problem with the charging too as what I mentioned above even when I charge using a power source directly

[Q] Windows 7 64-bit not seeing phone

Hey all,
Recently I have gotten need to RUU my phone. It has a custom hboot 1.56, S-OFF, and is running CM11. My problem is that my computer will not recognize my phone whatsoever. In fact, it doesn't even show up in Device Manager OR the "Safely Remove Hardware" icon in the task bar. USB Debugging is enabled on my phone, and I am using the adb binary from the RUU package.
What's strange is that Windows doesn't even bring up a message to try and install drivers or anything... it acts as if nothing was ever plugged in. On my phone, nothing happens except it begins charging. Not even a USB storage popup or anything.
I'm not really in a location right now where I can test out another computer to try that, nor do I have a spare cable handy at the moment. Has anyone ever had the problem I've having, and if so, what was causing the problem/fixed the problem? I'm thinking it's the cable, but I'm not really sure since it CAN charge the phone.
Thoughts?
mrinehart93 said:
Hey all,
Recently I have gotten need to RUU my phone. It has a custom hboot 1.56, S-OFF, and is running CM11. My problem is that my computer will not recognize my phone whatsoever. In fact, it doesn't even show up in Device Manager OR the "Safely Remove Hardware" icon in the task bar. USB Debugging is enabled on my phone, and I am using the adb binary from the RUU package.
What's strange is that Windows doesn't even bring up a message to try and install drivers or anything... it acts as if nothing was ever plugged in. On my phone, nothing happens except it begins charging. Not even a USB storage popup or anything.
I'm not really in a location right now where I can test out another computer to try that, nor do I have a spare cable handy at the moment. Has anyone ever had the problem I've having, and if so, what was causing the problem/fixed the problem? I'm thinking it's the cable, but I'm not really sure since it CAN charge the phone.
Thoughts?
Click to expand...
Click to collapse
It's probably the cable. I had to install CM on a Tab 2 for my friend and his cable didn't work, only charged, so I had to get another cable, which worked fine.
StormyNight said:
It's probably the cable. I had to install CM on a Tab 2 for my friend and his cable didn't work, only charged, so I had to get another cable, which worked fine.
Click to expand...
Click to collapse
I ended up trying a friends cable and everything worked perfectly. Time to get a new cable now...

[Q] USB not recognised in windows

Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
amebb said:
Hi
Can anyone help me please.....?
I recently updated my HTC ONE M7 to lollipop and since then my PC cannot recognise the phone.
I have tried a variety of USB cables but still nothing.
I have also tried different PC's to resolve this issue.... still nothing.
The phone charges ok ... so no issues on the charging side.
One more question...... from the phones system menu where can I control or setup what happens when using a USB Cable, connecting to a PC ?
Orginally, the phone was set up as Storage device but now i get nothing.
Any help would be great.
Thanks
Click to expand...
Click to collapse
Problem solved !!!
On my phone the CHarger / mini USB Socket was the issue......
I changed that faulty part and now everthing works good.
Thanks

USB connection Issue to PC

Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
obituary2u said:
Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
Click to expand...
Click to collapse
Mtp and ADB are working?
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
obituary2u said:
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
Click to expand...
Click to collapse
Sounds like Dataport in USB Slot is broken
Hardware damage
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
MartinX3 said:
Sounds like Dataport in USB Slot is broken
Hardware damage
Click to expand...
Click to collapse
Thank you for your reply, and I assume there is no way to install recovery without data connection.
obituary2u said:
Thank you for your reply, and I assume there is no way to install recovery without data connection.
Click to expand...
Click to collapse
Warranty ASAP
Our don't you want to use this device for years?
MartinX3 said:
Warranty ASAP
Our don't you want to use this device for years?
Click to expand...
Click to collapse
Not really I'm going to use it for 2 month and then keep it as my backup phone, also I don't think it has warranty I bought it second hand in Canada
obituary2u said:
Not really I'm going to use it for 2 month and then keep it as my backup phone
Click to expand...
Click to collapse
If you don't rely on unlocking, usb data transfer, etc it is fine
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
That's not the case for me, looks like some people are telling this has happened for them after updating to 52.0.A.8.50
cdytoby said:
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
Click to expand...
Click to collapse
I'm also having the same problem with the same phone (android 10 build 52.1.A.2.1).
This problem started yesterday and somehow my SD card is not recognized anymore, it's asking to reformat it.
Rotating the original usb cable does help!
Only it doesn't want to connect to finder on my Mac, I have yet to try a windows pc.

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