[Q] USB/Charging Issue. Need help - Galaxy S 4 Active Q&A, Help & Troubleshooting

Hello. I have been using S4 for few months now and had it rooted. It is an amazing phone and work perfectly well
Recently all of sudden, when I put my cable in for charging, my phone wont detect it. Nothing happened on the screen (no "charging sign written", no lightning sign at the top right corner). But if you just leave it as it is, the phone will be charge to full.
Same with the USB as well. I had no problem of connecting my phone to my PC via USB before. But now my PC cant detect my phone anymore even with KIES.
Both of these problems turn out at the same time. Initially I assume something might be wrong with the usb port of my phone or something hardware related.
Weird enough, when I try connecting the phone to my PC in Odin Mode, the PC can detect my phone.
I had tried unroot my phone with a stock firmware and the problem is still persist. Had google around and find no solutions.
Anyone had any idea to work around this problem? It is really troublesome to not be able to connect my phone to my PC

Do you have the latest drivers installed? Have you tried a different cable? A different USB port?
Sent from my SAMSUNG-SGH-I537 using Tapatalk 4

Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work

apexiology said:
Yeap. Latest driver. Different cable. Different usb port. Different power source. Nothing work
Click to expand...
Click to collapse
try un-installing the device drivers from pc. then reinstall again.

did that too. not working.
I dont think the problem is the pc driver. As I mentioned before. when I go into odin mode. it can detect my phone.
And its not only usb that cannot be detected.
Had problem with the charging too as what I mentioned above even when I charge using a power source directly

Related

unable to connect USB

So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
autocorrelation said:
So I've searched through threads and can't seem to find any solutions. I'm running Axura 2.1CE w/ JK3 kernel. I've used multiple cables, on different computers and none of the computers are able to even detect the device. Any thoughts?
Click to expand...
Click to collapse
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
used2hvatreo said:
I had this happen to me a couple of times. One time i just needed to restart my phone, and at least once it was a bad flash and I just had to reflash over and master clear. never had it become a permanent problem.
Click to expand...
Click to collapse
I've tried rebooting more than once and also it won't connect to ODIN =\
autocorrelation said:
I've tried rebooting more than once and also it won't connect to ODIN =\
Click to expand...
Click to collapse
can you not get into download mode using hardware buttons?
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Make sure it is a data cable and not a charge only cable. Look at the tag that is on the cable and it should tell you what it is.
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
used2hvatreo said:
can you not get into download mode using hardware buttons?
Click to expand...
Click to collapse
I've put it into download mode, though nothing comes up
upNsmokeAllDay said:
The usb cable that came with the phone is not working for you even after installing the proper samsung usb drivers? What windows OS are you trying on?
Click to expand...
Click to collapse
The cable I used was the one that came with the phone, what's odd is that I've never had this problem until earlier this week. I've tested it on Win7 x64 and Win7 x86
avgjoegeek said:
Like UpNSmoke said.. make sure your using the correct cables.
It is suggested that if your having issues with a computer recognizing your phone to plug the cable in to the USB Port that is on your Motherboard on your Computer.
I would also suggest that if you haven't already - use the drivers that are in Design Gears ODIN 1 Click Back to Stock (links also provided in the sticky here as well). These are the one's I've been using since I've had my phone - and haven't had any issues.
Another thing you can do is - plug in your phone - and then re-install the drivers while the phone is plugged in.
And lastly.. I seem to have better luck with my Windows 7 box then my work's Windows XP machine. Good luck..
Click to expand...
Click to collapse
Tried ODIN 1-click and every machine I've run it on is windows 7.
I haven't had any luck getting a decent connection to my phone yet either. I've tried several different drivers, x86 and x64, different versions of each. Different versions of Kies and Kies Mini. I've tried suggestions from online. Nothing has gotten me anything reliable. I almost forgot, I've tried 2 different phones also. It would be one thing if it just NEVER worked, but for it to work sometimes and other times not, mostly not, is frustrating. I'm afraid to try a new ROM since everything I see about unbricking a Captivate requires a USB connection.
You definitely need to have to have a working USB connection before flashing... and plus you need it to return to stock using ODIN.
Have you tried re-installing the drivers with the phone plugged in and no dice?
I've tried plugged in, not plugged in. USB hub, USB motherboard connection. Just about everything I've seen online I've tried. Some don't work at all and others work briefly but usually within a day refuse to work more than it does work.

[Q] Can not connect to my PC

It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
It's probably the usb ports though you have tried with other computers ;/
or the micro-usb port of your device
dolabola said:
It has just stop working when a plug in my usb to my pc i do not get "Turn on USB storage" on my phone. No usb icon also. The computer does not recognize the phone.
I have try different cables, computers and OS. Also did a factory resat and putt on debuging mode on and off. Also multiple restarts with no luck. I use stock rom.
Are my phone broken?
Click to expand...
Click to collapse
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
mparack said:
I had the same problem and I believe it is a phone issue. I tried reinstalling drivers, different USB ports on different machines, factory resets, different cables etc. At times when plugged in the phone would suddenly wake up and acknowledge the USB connection while at others it just started charging when plugged in to USB.
What confirms that this is a phone problem rather than a PC problem is that when I connect it to my office workstation that runs on Sun Solaris, it behaves pretty much the same, acknowledging the connection randomly. My HTC Magic on the other hand always connected to both home PCs and office workstation without any issues every time.
Finally I have returned my handset and asked for a replacement.
Click to expand...
Click to collapse
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
dolabola said:
I have returned the phone to the store. I will have to wait two weeks if they fix the problem. But thanks away
Click to expand...
Click to collapse
Good luck. It's a pity though as otherwise my handset worked perfectly with no reboots lags etc. I hope the replacement comes in soon and is bug free too.
I have the same issue with my macbook. Since yesterday my o2x isn't recognized by my mac.
I know it is not the usb cable, or the (micro)usb port, because when i plug the phone in at night my alarm clock on the o2x fires up (as it should).
So a connection is made, it just doesn't show "turn on usb storage" on my o2x. And i cannot understand why.
I am on the 0606 baseband, with the new FR19 ROM from Paul O'brien's Modaco (which is excellent btw).
If anyone has a solution, please let me kno
I have the same problem with my phone under modaco fr19, baseband + ril 606.
My pc is under windows vista and the drivers are installed correctly.
Awala
Update:
I received a replacement handset which was V10D 20110405 out of the box. No issues with USB connection.
Just out of interest, did any of you leave the phone connected to USB for a long time before it started failing? I used to leave it charging via USB all day at work so just wondering if there is a connection...
Update:
I earlier stated that my O2X wouldn't connect to my macbook. Yesterday I connected the O2X while on the Windows Vista partition of my mac, and it connected without any problem. After that, rebooted to Mac OSX partition, and no problem there. So I am a bit puzzeled about why, but it seems to work again.
In reaction to mparack's question, i sometimes let it load overnight via usb cable. But not a lot. I do not think that was the cause. I thought it was caused by flashing the 0606 baseband, but now I do not think that was the culprit.
Got back my phone from Telia on Wednesday. Everything worked fine. And I upgraded the phone using the LG update (Basbandversion: 1035.21_20110622) LGE version LGP990-V10c). After that the same problem! It feels like it's a bug in the software. Then they have changed the mainborad and it sounds unlikely that the new one is defective to.Goning back to Telia on Monday if they know about a bug or if you can get a new phone.
Those of you who have had the same problem what version do you have? Can I downgrade phone in anyway?

[Q] Defective Note?

I bought a new N7000 and everything works fine except I can't get it to connect via usb. Kies won't connect to the phone but everything else works fine with it. I can transfer via wifi with Kies.
The charger that came with it also wouldn't work, so I got my G2X usb cord and wall adapter and it charges that way, otherwise, the computer won't recognize it.
After rooting it Windows 7 finally installed the drivers for it, and the computer showed it was charging (still no usb storage though) and once I unplugged it and plugged it back in again no response.
Tried mounting usb storage through CWM and still nothing. I would think if there was something wrong with the charging port that it wouldn't work at all, but I can charge via a/c adapter. Confused.
A good test for this may be to try the Android SDK to try and get an adb connection. The reason I say this is it bypasses the samsung usb drivers and uses a generic set. If you can get an adb connection and pass a few basic commands then you'll know it's not hardware issue.
There are a few possibilities for this error...
1. MTP service is not starting correctly on the device which would suggest needing a rom reflash or factory reset. Using the Android sdk connection will help determine this
2. MTP not starting correctly at pc, suggesting driver installation/corrupt download of samsung drivers, again android sdk will help determine this
3. Usb port of pc issue. On my rig, connection usually fails off front ports, but rear ones work fine.
4. Cabling, does sound like the cable/charger that was supplied may be faulty.
5. And finally, the hardware usb on device is faulty.
How were you able to root.?
Sent from my GT-N7000 using xda premium
Once in download mode Oding would recognize the device. Other than that, the computer never will.

usb connection problem

hey guys i have a usb connection problem with my galaxy note.. whenever i connect my phone to my pc the usb connection icon doesnt appear neither any message shows up on the pc, the only thing it does is charge the phone , i even used differnt usb , tried reflashing the rom , thoough im using a custom rom , but no success, but there is one thing when i phone is connected to the pc and during that interval i restart the phone a message appears on the pc at the boot screen ...unrecocnized device connected, as soon as phone proceeds it too disappears.....if you guys know anything about this kindly help me out.....i have to pull my sd card every time i need to put something in my phone
It's possibly due to condensation on micro USB port of your mobile. Try cleaning it with rubbing alcohol and keeping your phone under the sun or in dehumidifier.
Sent from my GT-N7000 using xda premium
abhjit could be right but if you check on all custom rom threads people are having problems with usb connection
the latest ics releases of samsung ( even JB i believe, not sure tho ) have this problem plus full root problem,
Remove driver in windows then use usb it should auto load correct driver
Sent from my GT-S5830 using xda app-developers app
harrisfayyaz said:
hey guys i have a usb connection problem with my galaxy note.. whenever i connect my phone to my pc the usb connection icon doesnt appear neither any message shows up on the pc, the only thing it does is charge the phone , i even used differnt usb , tried reflashing the rom , thoough im using a custom rom , but no success, but there is one thing when i phone is connected to the pc and during that interval i restart the phone a message appears on the pc at the boot screen ...unrecocnized device connected, as soon as phone proceeds it too disappears.....if you guys know anything about this kindly help me out.....i have to pull my sd card every time i need to put something in my phone
Click to expand...
Click to collapse
Do u have install the usb driver of samsung..??
N maybe u can install kies to ur pc..
Sent from my GT-N7000 using Tapatalk 2
fahrie12 said:
Do u have install the usb driver of samsung..??
N maybe u can install kies to ur pc..
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
yeah i have that ... i can try cleaning the port.
abhijit038 said:
It's possibly due to condensation on micro USB port of your mobile. Try cleaning it with rubbing alcohol and keeping your phone under the sun or in dehumidifier.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
should i open my cell phone and then thoroghly clean the port or should try cleaning it just as it is.?
harrisfayyaz said:
should i open my cell phone and then thoroghly clean the port or should try cleaning it just as it is.?
Click to expand...
Click to collapse
Just clean it as is. You might be able to see the problem, but you will need a good magnifying glass or loop to see it.
I took some photos I found on the web of a dirty port and colored in the contamination I found on mine.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18
I have the exact same problem. My device doesn't get recognised by windows 7. It doesn't ask me if I want to use the phone as a pendrive. When plugged in, it only charges the phone. Sometimes the phone does not even realise that it has been plugged in at all. I dont think that its a problem with the pins because I have tried using an OTG and been able to connect to an external hard drive and copy files. Also I have been able to use PC Odin and flash a stock rom using a usb cable. This makes me think that all the pins are fine, and that its a software problem. Something has got glitched and not getting un-glitched lol!
Current Rom is the here
p51d007 said:
Just clean it as is. You might be able to see the problem, but you will need a good magnifying glass or loop to see it.
I took some photos I found on the web of a dirty port and colored in the contamination I found on mine.
http://forum.xda-developers.com/showpost.php?p=25102882&postcount=18
Click to expand...
Click to collapse
thank you bro for all the help.
SadamHu said:
I have the exact same problem. My device doesn't get recognised by windows 7. It doesn't ask me if I want to use the phone as a pendrive. When plugged in, it only charges the phone. Sometimes the phone does not even realise that it has been plugged in at all. I dont think that its a problem with the pins because I have tried using an OTG and been able to connect to an external hard drive and copy files. Also I have been able to use PC Odin and flash a stock rom using a usb cable. This makes me think that all the pins are fine, and that its a software problem. Something has got glitched and not getting un-glitched lol!
Current Rom is the here
Click to expand...
Click to collapse
one thing you can try.. is to completely uninstall KIES off and remove all samsung usb drivers off your computer. When I say completely uninstall Kies, I mean totally removing it, from your system registry files and including Samsung folders that you can find in Program files or in program files x86..
After that, restart your computer and reinstall Kies and/or all samsung adb /usb drivers again.
Don't forget as well to plug your usb cable at the back of your PC since mostly USB ports coming from the back of it has strong usb signals than the ones at the front.
Hope this helps.
Don't forget to hit me up a 'Thank' if I've helped you some way or the other.
Cheers!
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
harrisfayyaz said:
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
Click to expand...
Click to collapse
i also tried cleaning it nail polish remover thoroughly but no success.
harrisfayyaz said:
i am also unable to connect my phone in download mode to pc odin ? could this be a hardware issue?
Click to expand...
Click to collapse
isolate the issue first...get another usb cable, and if you have another computer (aside from the one your normally using at), try to plug your phone on that computer and see if that pc will detect your phone.
If not still, then that's the time you can already consider that your phone might be the one having the issue.
letters_to_cleo said:
isolate the issue first...get another usb cable, and if you have another computer (aside from the one your normally using at), try to plug your phone on that computer and see if that pc will detect your phone.
If not still, then that's the time you can already consider that your phone might be the one having the issue.
Click to expand...
Click to collapse
already done that tried pluging it to another pc and changing the data cable....
harrisfayyaz said:
already done that tried pluging it to another pc and changing the data cable....
Click to expand...
Click to collapse
Well I guess, that would prove the point that it could be your phone that might be having the issue bud. After all, you tried different options already but still came up with the same issue.
I'd suggest you may need to take your phone to SSC and have them check it.
thank you all for your support friends ...i have been able to repair it...i opened the cell phone thoroughly cleaned the usb module and reattached the connection cables after detaching and voila...thank God... :laugh:
letters_to_cleo said:
Well I guess, that would prove the point that it could be your phone that might be having the issue bud. After all, you tried different options already but still came up with the same issue.
I'd suggest you may need to take your phone to SSC and have them check it.
Click to expand...
Click to collapse
thank you friend for your help...:cyclops:

[Q] USB charges off PC, but doesn't connect in mass storage mode

So this seems to be the same problem lot of people are facing and solving it by various means... Here is a list of things I have tried, but still not working -
1. connect to PC after selecting "connect to pc" in settings > more > usb connection
2. revert to stock rom and stock kernel using mobile odin and try to do (1)
3. restore nandroid from 2 months ago when it was working
4. cleaning with qtip (dry)
5. tried usb switcher app
6. tried newest jb 4.1.2 from eyebee's thread.
Any thing that I left out other than service center?
Usb Fix
I fixed two other Notes and a SII by this simple method:
Look into the microusb connector on your phone, and see if the pin in the middle is centered. If not, bend it straight (Carefully!).
Yes, I know it sounds stupid, but it seems people just slam the usb connector into the slot, bending it down... This causes the phone to charge but not to see the usb connection.
Hope this helps.
cadcat said:
I fixed two other Notes and a SII by this simple method:
Look into the microusb connector on your phone, and see if the pin in the middle is centered. If not, bend it straight (Carefully!).
Yes, I know it sounds stupid, but it seems people just slam the usb connector into the slot, bending it down... This causes the phone to charge but not to see the usb connection.
Hope this helps.
Click to expand...
Click to collapse
Checked... Its straight, but its placed at 2/3rd towards bottom - Not bent, but is placement itself is at 2/3rds..
Tried to bend it towards top, didn't workout...
What next?
shrinath_m2 said:
Checked... Its straight, but its placed at 2/3rd towards bottom - Not bent, but is placement itself is at 2/3rds..
Tried to bend it towards top, didn't workout...
What next?
Click to expand...
Click to collapse
By default its placed a bit down and forcefully bending it may damage the usb port and then you cant even charge it
Thankfully its still charging...
Sent from my GT-N7000 using xda app-developers app
If you were rooted and have cwm,then go to cwm and select mount and storage<mount usb storage and connect it to your pc
[email protected]$3K#@R said:
If you were rooted and have cwm,then go to cwm and select mount and storage<mount usb storage and connect it to your pc
Click to expand...
Click to collapse
Hmm.. Something new you taught me, but didn't work.. Am I supposed to go "into" that mount usb storage screen and connect after I am in that "if you leave this page, we'll unmount" screen or before entering that screen?
Edit -
Never mind, tried both, both failed to work. I assume if it was working, I would have heard a beep from my laptop at least.. It didn't find any new device in both cases.
try using new cable. or borrow your friend's cable see if its working. its the basic to check thing but many forgotten.
mistajoe83 said:
try using new cable. or borrow your friend's cable see if its working. its the basic to check thing but many forgotten.
Click to expand...
Click to collapse
Tried in office today.. No cable works... Tried 3 cables, one aftermarket one, one is of note's, one from nokia 5800 xpress music...
Didn't workout. All charges. No storage
you installed stock rom.. but didnt work..... so then it is not the firmware
you tried diff cable....but didnt work.. so then it is not the cable.
so then it must be your phone..
can it connect to mtp?
this may sound funny but it worked for me. take out the battery and the sd card. leave it out for a couple minutes. then reboot
tool46x said:
this may sound funny but it worked for me. take out the battery and the sd card. leave it out for a couple minutes. then reboot
Click to expand...
Click to collapse
Didn't work Left battery out for more than 2 minutes. Did you have to press power button when battery is out? Anything else at all?
mistajoe83 said:
you installed stock rom.. but didnt work..... so then it is not the firmware
you tried diff cable....but didnt work.. so then it is not the cable.
so then it must be your phone..
can it connect to mtp?
Click to expand...
Click to collapse
No MTP, no Mass storage
Only charging or hanging it by the micro usb cable, thats all
try using PC odin to flash a new ICS / GB rom and test
What happens when you connect charger to the mains ? If you go to Settings > Battery does it say Charging (AC) or Charging (USB) ?
Ive been having similar issues, But i just thought it was my cable, So ive ordered a new one, Cant confirm yet as I havent received it !
nokiamodeln91 said:
try using PC odin to flash a new ICS / GB rom and test
Click to expand...
Click to collapse
You serious? How do I connect to PC odin if usb is not detected? I can flash using mobile odin, I tried flashing Indian ICS - LR9, flashed Indian CSC, stock kernel too.. Nothing connects.
azzledazzle said:
What happens when you connect charger to the mains ? If you go to Settings > Battery does it say Charging (AC) or Charging (USB) ?
Ive been having similar issues, But i just thought it was my cable, So ive ordered a new one, Cant confirm yet as I havent received it !
Click to expand...
Click to collapse
You might be on to something here - It says Charging (USB) even if connected to wall socket! Should it say (AC)?
shrinath_m2 said:
You serious? How do I connect to PC odin if usb is not detected? I can flash using mobile odin, I tried flashing Indian ICS - LR9, flashed Indian CSC, stock kernel too.. Nothing connects.
You might be on to something here - It says Charging (USB) even if connected to wall socket! Should it say (AC)?
Click to expand...
Click to collapse
yes I am. even though the phone when normally booted won't be recognized by pc, but when in download mode, it usually does as I have had the same problem but that happens to me since I enabled the mass storage mode and then neither worked. mtp or mass storage.
when connected to charger, it shows ac and when connected to pc it shows usb
nokiamodeln91 said:
yes I am. even though the phone when normally booted won't be recognized by pc, but when in download mode, it usually does as I have had the same problem but that happens to me since I enabled the mass storage mode and then neither worked. mtp or mass storage.
when connected to charger, it shows ac and when connected to pc it shows usb
Click to expand...
Click to collapse
Hmmm... seems like I am out of luck here. It goes into download mode, when connected to pc, no ding in pc or no yellow box in Odin...
And yeah, wall socket says charging from usb!
Sent from my GT-N7000 using xda app-developers app
Gave to samsung service center today. Dumb fellows, they replaced USB connector in device, (thats what they said) but still its not connecting to PC. They didn't even flash a firmware. Just replaced connector and gave it back
shrinath_m2
I have the same problem here with my n7000.
Its happened after flashing ics roms. N7000's have some kind of faulty chips which causes emmc brick bug. But the issue we're having is a USB Brick.
Flashed many kernels & roms etc. but still no signs of life :crying:
Different cables & pcs, no luck..
As we are able to use mobile odin only, i flashed stock GB and sent for warranty. I always avoided to trigger binary counter so it was easy for me.
However, results were disappointing. Technician guy said that usb port is working and there is connection between both devices but something blocks usb connection. There were some unremovable files which shouldnt be there and they couldnt delete it as the section was read only accessible.
ADB isnt functioning too..
I guess the only possible way is to find a tech guy capable of replacing emmc to solve the issue from source..
Please let me know if there are any updates from your side.
aqirul yosh
hey try software called StickMount Pro... worked for me

Categories

Resources