purple tinge on screen - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

when i reboot my note and it goes to the AT&T boot logo, i notice a purple tinge on the bottom half of the screen. anyone know any test i can run to test it further?

i have an issue with my vzw note 3 thats similar. its like a pink hue on the bottom half of the screen. i notice it when on a white or gray background. waiting for my replacement

borisshnitkin said:
i have an issue with my vzw note 3 thats similar. its like a pink hue on the bottom half of the screen. i notice it when on a white or gray background. waiting for my replacement
Click to expand...
Click to collapse
did they give you a hard time with getting a replacement?

panday74 said:
did they give you a hard time with getting a replacement?
Click to expand...
Click to collapse
not at all. explained the situation and said i didn't notice it until i finished setting up the phone and when i went onto the browser i noticed it and just called them up. they said it shouldn't be that way and they were gonna order me another replacement. getting it tomorrow from fedex. had the option to bring to the store and getting it replaced there but didnt want to deal with the reps in the store.so i had them order it for me over the phone.

I notice if the brightness is all the way down when scrolling white text on black I see a purple tint
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app

I see it only at boot when the AT&T logo is up. It happens to only affect the bottom part where the animated gradient is.
I'd like to have more people teat this out. Maybe a good test would be to turn the boot animation upside down somehow, and then booting it up. It could just be some glitch with it running that animation or it could also be baked into the image.
Sent from my SAMSUNG-SM-N900A using Tapatalk

slidesear said:
I see it only at boot when the AT&T logo is up. It happens to only affect the bottom part where the animated gradient is.
I'd like to have more people teat this out. Maybe a good test would be to turn the boot animation upside down somehow, and then booting it up. It could just be some glitch with it running that animation or it could also be baked into the image.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
I tested using Display Tester app. Used color chart #808080 at lowest setting number 1, in a pitch dark room. The lower quarter towards the home button showed to be slightly darker. Couldn't emulate this in any other color's. Seems normal.

Limeybastard said:
I tested using Display Tester app. Used color chart #808080 at lowest setting number 1, in a pitch dark room. The lower quarter towards the home button showed to be slightly darker. Couldn't emulate this in any other color's. Seems normal.
Click to expand...
Click to collapse
Tested wife's att note 3 same results. Returning both jk
Sent from my SM-N900T using Tapatalk

Related

[Q] What to do about AMOLED burn-in...

Any suggestions?
Sent from my GT-N7000 using Tapatalk
I have had my phone since November and use my screen 3-4 hours a day(or so says the battery stats) but on the lowest brightness and have not seen the slightest hint of burn in. Maybe if you use it in a dock where it is on all the time that would happen.
fosselman said:
I have had my phone since November and use my screen 3-4 hours a day(or so says the battery stats) but on the lowest brightness and have not seen the slightest hint of burn in. Maybe if you use it in a dock where it is on all the time that would happen.
Click to expand...
Click to collapse
I'm sorry. I should have been more specific. That's my fault. I already have status bar burn-in. I just wanted to know if anything could be done about it.
Sent from my GT-N7000 using Tapatalk
Anything?....
Sent from my GT-N7000 using Tapatalk
Mister_Mxyzptlk said:
Anything?....
Sent from my GT-N7000 using Tapatalk
Click to expand...
Click to collapse
Man... do I hear that!
First thought it to just make the screen completely white and leave it that way to see if it will reset ( I have no idea if it will work... Just a random thought for you to do at your own risk)
In the end you probably have no choice but to go to Samsung Service center (Someplace that can fix the screen). I figure that there is just no other way than replacing display module.
Not that this helps...but...I'll just put this here anyway.
http://www.theverge.com/2011/11/20/2576059/amoled-burn-in-always-overlooked
I've been trying out "Burn-In Savior" from the Play Store and have had limited success with decreasing the contrast between the status bar and the rest of the screen. The thing is, on the Note, status bar burn-in isn't really burn-in at all. The status bar on the Note is black; which means that the majority of the pixels in the status bar region spend a great deal of time completely turned off. So, technically, the status bar doesn't get burned in at all. It's the rest of the screen that gets burned in.
So what I've been doing is using "Burn-In Savior" to rapidly age the blue subpixels in the status bar region. I'm only doing this to the blue subpixels because they're the only ones affected. They're also the ones with the shortest lifespan. The red and green subpixels show no signs of image retention whatsoever. So anyway, my plan is to rapidly age the blue subpixels in the status bar region with the hope that they'll catch up with the age of the blue subpixels throughout the rest of the display. I'll report back once I've got something to report.
Sent from my GT-P6810 using XDA Premium HD app
Mister_Mxyzptlk said:
I've been trying out "Burn-In Savior" from the Play Store and have had limited success with decreasing the contrast between the status bar and the rest of the screen. The thing is, on the Note, status bar burn-in isn't really burn-in at all. The status bar on the Note is black; which means that the majority of the pixels in the status bar region spend a great deal of time completely turned off. So, technically, the status bar doesn't get burned in at all. It's the rest of the screen that gets burned in.
So what I've been doing is using "Burn-In Savior" to rapidly age the blue subpixels in the status bar region. I'm only doing this to the blue subpixels because they're the only ones affected. They're also the ones with the shortest lifespan. The red and green subpixels show no signs of image retention whatsoever. So anyway, my plan is to rapidly age the blue subpixels in the status bar region with the hope that they'll catch up with the age of the blue subpixels throughout the rest of the display. I'll report back once I've got something to report.
Sent from my GT-P6810 using XDA Premium HD app
Click to expand...
Click to collapse
Did you have any luck? I'm looking to buy an n7000 and i googled "amoled burnin n7000" and this thread popped up. Now i'm kinda scared to buy a device with no warranty that is prone to image burn in. Eek!
LxMxFxD said:
Did you have any luck? I'm looking to buy an n7000 and i googled "amoled burnin n7000" and this thread popped up. Now i'm kinda scared to buy a device with no warranty that is prone to image burn in. Eek!
Click to expand...
Click to collapse
Burn ins happen, well, not really that often as the internet might have you think. Most user have never experienced them so don't be scared. Also, most of them happened on Galaxy S generation devices - Galaxy Note's screen is manufactured differently and is supposed to have a lot better lifespan.
It is a problem - but nothing to be terrified of.
LxMxFxD said:
Did you have any luck? I'm looking to buy an n7000 and i googled "amoled burnin n7000" and this thread popped up. Now i'm kinda scared to buy a device with no warranty that is prone to image burn in. Eek!
Click to expand...
Click to collapse
Yes. It looks a lot better now. Don't let the post scare you off though. I loved the Note's display so much that I ended up buying the Tab 7.7 for my tablet just because it has a Super AMOLED Plus screen. I'll never buy LCD again.
Sent from my GT-N7000 using XDA Premium HD app
maybe a real solution to the problem?
ok, i have a suggestion.
the theory is, that the leds of the displays subpixels degrade faster, the brighter (higher current) they are driven.
in almost every case, the typical elements of the start screen or home screen burn into the screen.
in theory the solution would be to degrade all other subpixels in the same amount, cause you will not be able to repair them (reverse degradation).
so my method would be:
take a screenshot of the burnt in home screen with exactly the same icons and elements that got burnt in, simply invert the screenshots colors (with paint, gimp, photoshop or some photo editing apps) and display it for some hours/days (make sure the smartphone does not get switched off automatically) and magically the effect gets equalized perfectly more and more.
(for the clock it never will work perfectly, you would have to overlay the numbers from 0 to 9 manually)
in my opinion, this could really work, but i have not tested it! because i have an lcd screen. all at your own risk. if this works, give some feedback. maybe somebody would develop some software that inverts the colors automatically or is this already possible with some screen filters? i dont know.
der*bene said:
ok, i have a suggestion.
Click to expand...
Click to collapse
That's an interesting suggestion. Interestingly I found this forum because I went to the VZW to check out the GS3 and immediately got bored of it and went to the Galaxy Nexus. What I noticed of it setting on in the home screen for the past 8 months is there is very noticeable burn in on light colored scenes of the top bar and icons at the bottom.
I was shocked and immediately came back and google'd AMOLED burn in, I didn't know it was an issue. I don't think I could buy a SAMOLED phone now after seeing that. I want the Incredible 4G anyway, I like how it's smaller with the red camera and still has a beast Snapdragon S4.

[Q] HTC One Stuck Pixels - Anyone Else?

Hi,
I have noticed that there are some stuck pixels on my HTC One screen by accident when using camera in the dark.
Has anyone else noticed stuck pixels on their device?
A 'stuck pixel' as opposed to 'dead pixel' is a permanently lit pixel (white in my case, clearly visible on black background) on a LCD display.
Kukubski said:
Hi,
I have noticed that there are some stuck pixels on my HTC One screen by accident when using camera in the dark.
Has anyone else noticed stuck pixels on their device?
A 'stuck pixel' as opposed to 'dead pixel' is a permanently lit pixel (white in my case, clearly visible on black background) on a LCD display.
Click to expand...
Click to collapse
I thought I had two stuck pixels, but it seems to be a slight flaw in the glue between the glass and screen. For example, if the brightness is set to auto so that it dims in a dark room, I cannot see any dots. But if the brightness is high, and then view in a dim room with a black screen displayed, I see two dots. Those dots change in brightness depending on the angle I hold the phone. You may have real stuck pixels, but I just wanted to mention this weird phenomena that can look like them.
I have a very similar thing to what Jonstatt described. Sounds a lot like stuck pixels to me. On my third handset for this reason.
I'm considering contacting Phones4U with that issue. There should not be any display defects on a brand new, quality handset.
I did my third exchange this morning and finally got a flawless unit. Well worth it, and I would agree that there shouldn't be any pixels stuck on a brand new handset, especially if you are going to have it for 2 years!
Sent from my HTC One using xda app-developers app
yea i got a stuck one as well. It's in the last row on the far far left side of the phone so not noticeable but I know it's there ...
Shouldn't get this on a phone this expensive.
On the other hand my as well as many others on the forum's S3's screens were pretty horrible so i guess it's hard to get a perfect one.
Where are your pixels located ? is it enough to warrant a return ? thing is i got mine from phones4u in the UK but i'm in France now so wondering if I should send it back to HTC ?
edit: DAMNNNN just did the black picture test, so now I have at least 5 stuck pixels, wtf???
Pixel Fixer
there's an app in Play Store by the name of Pixel Fixer or something like that. There are a few free versions you could try identify if there is any dead pixels and it'll try to fix them. It worked for my old Motorola Defy, it might work for the One.
EDIT: sorry, it fixes stuck pixels...dead pixels are, well, basically dead...can't do anything about those.
cherchieh said:
there's an app in Play Store by the name of Pixel Fixer or something like that. There are a few free versions you could try identify if there is any dead pixels and it'll try to fix them. It worked for my old Motorola Defy, it might work for the One.
EDIT: sorry, it fixes stuck pixels...dead pixels are, well, basically dead...can't do anything about those.
Click to expand...
Click to collapse
I'll try the Pixel Fixer and if it doesn't work will get in touch with P4U,
I tried all app on my one stuck white pixel but doesn't help
Sent from my HTC One using xda app-developers app
Dear god not again.
This was same thing had happened with One X launch. I had to return 4 devices back to HTC to get the one without any dead pixels, or screen separation issue back then.
This time I have Developer edition on pre-order. If this one has dead pixels, I am simply going to return it and wont bother again. I am not going through the same thing I went with One X again in my life.
Na pixel fixing apps don't work for me
Man this is a real shame, might wait a bit for better versions to come and return this one to HTC even though i don't want to, such a great device.
This should not be happening on a high end phone like this. Gaps, dead pixels and hissing noise...
I have 7 dead pixels. This is crap. Wondering now as lots of people have this issue if HTC are cutting corners to make extra profits.
Sent from my HTC One using xda premium
I have a small trapezium of stuck pixels, show up on green and white as bright, right on the edge on the left, about 3cm from the top of the screen. I'd say, given the pixel density on this screen, mine is a cluster of at least 4.
I debated internally about it for a week as it wasn't that noticeable, and the phone is otherwise free of the other common defects, tried pixel fixer apps as I'm certain it wasn't there on first turn-on, but have contacted the Three store who will replace. Here's hoping my 3rd (technically 4th) HTC One will be my perfect one.
I will be checking it in store for bulges, pixels, hissing, camera and so on haha!
So sad. Also keep pressing 3 dot menu when trying to press spacebar is so annoying.
Mine is going back and getting s4. Wanted a change and regret it.
Sent from my HTC One using xda premium
I've got a single dead pixel on the RHS about 2/3 of the way up the screen (in portrait mode). Can't decide whether to live with it or send back to affordablemofiles for replacement. Pixel fixing apps had no effect.
Spent ages in phones4u picking out a phone with no dead pixels, took three box openings.
Now found I have two bright stuck pixels! It's going back!
With one I bought online & returned previously, 4/4 have had pixel issues.
Sent from my GT-I9300 using xda app-developers app
This is just crazy.
Seems someone has a good one here http://forum.xda-developers.com/showthread.php?t=2223175.
4th April build. So basically everything built in march is pap.
Sent from my HTC One using xda premium
I haven't noticed any stuck/dead pixels. But that's not to say there aren't any.
So I've voted 'no' for now.
ipmanwck said:
This is just crazy.
Seems someone has a good one here http://forum.xda-developers.com/showthread.php?t=2223175.
4th April build. So basically everything built in march is pap.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
not exactly true, mines an april batch , and i have 6 dead pixels, whilst my brother ordered at the same time has none and is in every aspect perfect and flawless, so gonna get an exchange soon.
Sending mine back Monday. Getting s4
Sent from my HTC One using xda premium

Active Notifications lighting all pixels?

strange quirk with active notifications.
1) notifications light up using select few pixels (GOOD)
2) notifications fade out and go away completely (GOOD)
3) all pixels light up very dim for a second (KINDA ODD)
You have to have the lights off in your room for you to notice it really.
Check it out...
Mine doesn't do that in a pitch black room.
Sent from my XT1053 using XDA Premium 4 mobile app
matt87n said:
strange quirk with active notifications.
1) notifications light up using select few pixels (GOOD)
2) notifications fade out and go away completely (GOOD)
3) all pixels light up very dim for a second (KINDA ODD)
You have to have the lights off in your room for you to notice it really.
Check it out...
Click to expand...
Click to collapse
you have the beginnings of the universe!
nah, you should get that replaced.
i forgot to mention im still running 4.2 in Canada..
Rhiannon224 said:
Mine doesn't do that in a pitch black room.
Sent from my XT1053 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its super super dim and hard to catch if u dont OCD over things like i do.. lol
call motorola, they might be able to get your a replacement, if you havent rooted and unlocked bootloader
oh man, seriously nobody else has this going on? its such a small bug and seems fixable.. i dont wanna send back my motooo!
gonna try n reset the phone to see what happens.. my expectations are near nil though.. anyone else with this strange issue?
Just tried in a pitch black room. Saw nothing after the active display time faded out.
The whole screen flickers gray right? I'm on a Rogers X. Mine does that.
Sent from my XT1053 using Tapatalk
Just for giggles, I checked out my phone and two coworkers phones and none of them do it. Two AT&T, one Verizon.
Yeah, I don't think that's normal. The whole reason Active Notifications doesn't annihilate your battery life is because only the pixels that need power, get power. That's how AMOLED works. You can turn off each individual pixel. Which is why you don't see something like Active Notifications on phones with an IPS panel such as the Nexus 5. IPS works by lighting a giant backlight, and the pixels act something like shutters, opening and closing as needed. Of course it's more technical than that, but in layman's terms, that's how you can think of it.
So yeah. Something's up. Those pixels should not be lighting up on an AMOLED display. If it were an IPS, that would be normal.
Two Rogers phones here, neither do that.(I am running 4.4 though)
My VZW MM doesn't do that. Seems strage, as it's a big selling point for the phone that it only lights the pixels you need.
i have the same problem, im on 4.2.2, i will take it to motorola
Hayaku said:
The whole screen flickers gray right? I'm on a Rogers X. Mine does that.
Sent from my XT1053 using Tapatalk
Click to expand...
Click to collapse
YA! a Rogers phone running 4.2 still.. i did a reset but it didnt help
Johmama said:
Yeah, I don't think that's normal. The whole reason Active Notifications doesn't annihilate your battery life is because only the pixels that need power, get power. That's how AMOLED works. You can turn off each individual pixel. Which is why you don't see something like Active Notifications on phones with an IPS panel such as the Nexus 5. IPS works by lighting a giant backlight, and the pixels act something like shutters, opening and closing as needed. Of course it's more technical than that, but in layman's terms, that's how you can think of it.
So yeah. Something's up. Those pixels should not be lighting up on an AMOLED display. If it were an IPS, that would be normal.
Click to expand...
Click to collapse
thanks for the explanation! cant wait for OLEDs to be ubiquitous.. wonder what comes after OLED, or is it the final frontier for active matrix
Since its a problem that only I would notice, and only in the darkest of rooms, I Dont want to go thru the hassle of explaining to the poor guys at the Rogers store why I want to exchange the phone. I'm wondering whether it may be a software related thing... What's the best way to reset the software besides deleting all data.. Is there a way to get down deeper and scrub it clean?
Sent from my XT1058 using Tapatalk
matt87n said:
Since its a problem that only I would notice, and only in the darkest of rooms, I Dont want to go thru the hassle of explaining to the poor guys at the Rogers store why I want to exchange the phone. I'm wondering whether it may be a software related thing... What's the best way to reset the software besides deleting all data.. Is there a way to get down deeper and scrub it clean?
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
Well, it's most likely just a software bug in the Rogers 4.2 rom. As the others who are not on Rogers do not have this issue, your best bet is probably to upgrade to the T-Mobile 4.4 ROM, which is what I'm running (I'm also with Rogers).
EDIT: Just noticed someone had said that they had Rogers phones that didn't have the issue... I say proceed with caution. You can try reflashing the Rogers stock firmware from the internet, see if that clears it up?
I've had 4 Moto X's. They all did this. It doesn't impact battery enough for me to worry about it. It may be the backlight or something though I admit I know very little about how SAMOLED works.
I think is happening is that there's some code in there that's telling the transistors to discharge throughout the matrix instead (which explains why the whole screen is dim for a second) which helps with reducing the amount of wear on individual parts of the screen (the notification icons itself). If someone can compare the ActiveNotification between 4.2.2 and 4.4, that would be nice.

Permanent red tint on screen

Hey guys,
I started noticing bit of red tint on lower half of the screen.
I am aware viewing angle make difference, but no matter which orientation/angle I look from it is still there.
Anyone else having similar issue?
Also, if this is a defect, is this the kind that retailer usually replace for consumer?
It is giving me headache looking at the screen for a prolonged period even though the tint is not severe.
Sent from my SM-N910U using XDA Premium 4 mobile app
Its very, very slight on mine. Nothing that would make me consider returning it though.
Also, screen tint shift based on angle is a lot more frequent than my s3 (i9300). I tilt note4 by even 5deg and I see colour shift already, but nothing like that on s3.
Can someone confirm this please.
Thank you.
Sent from my GT-I9300 using XDA Free mobile app
mkim055 said:
Also, screen tint shift based on angle is a lot more frequent than my s3 (i9300). I tilt note4 by even 5deg and I see colour shift already, but nothing like that on s3.
Can someone confirm this please.
Thank you.
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
Yes, my phone does this. However I've checked a lot of shop display units and have noticed many are better and some are worse than mine. The sad fact is that there seems to be a bit of a screen lottery going on and it's luck whether you get a good screen or a bad one.
toadsurfer said:
Yes, my phone does this. However I've checked a lot of shop display units and have noticed many are better and some are worse than mine. The sad fact is that there seems to be a bit of a screen lottery going on and it's luck whether you get a good screen or a bad one.
Click to expand...
Click to collapse
So you reckon retail wouldnt replace it.
Sent from my GT-I9300 using XDA Free mobile app
You can try it. If they have a display unit that is obviously better than your current one and they can see that. Problem is you might end up with a replacement that is just as bad or worse!
toadsurfer said:
You can try it. If they have a display unit that is obviously better than your current one and they can see that. Problem is you might end up with a replacement that is just as bad or worse!
Click to expand...
Click to collapse
That is not right.... =(
People spend $1000 just to go into lottery of getting 'normal' one....
Sent from my GT-I9300 using XDA Free mobile app
mkim055 said:
That is not right.... =(
People spend $1000 just to go into lottery of getting 'normal' one....
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
Thats been the case since the Galaxy Note 2, even my note 3 has a slight reddish tint on the top part of the screen.. most if not all the units ive seen either has a red tint or a more warmer color tone at a certain part of the screen. People have accepted this as a norm.
EarlZ said:
Thats been the case since the Galaxy Note 2, even my note 3 has a slight reddish tint on the top part of the screen.. most if not all the units ive seen either has a red tint or a more warmer color tone at a certain part of the screen. People have accepted this as a norm.
Click to expand...
Click to collapse
Yeah funny it is a norm for Note series when it is not for S series when both using same display technology
Sent from my GT-I9300 using XDA Free mobile app
Agree. My old s5 was much better with colour shift and tinting. As are the new tab s tablets. I'm disappointed with the note 4 screen.
Have you tried setting the display to photo mode?
I am still wondering if we talk about the same phone, my Note 4 has no red tint and no color shift at all, no matter how much I turn the phone.
Also looking at a totally white/red/yellow picture, I can't find any part of the screen that is warmer. Some people also reported that greys look terrible, I can't comfirm that for my display.
Coming from the Nexus 5, this display looks so much better in all aspects, I am still stunned after using the phone for 3 days now.
There seems to be quite a disparity between phones. Some are good, some are bad. That tends to be why people are having different experiences.
mkim055 said:
Yeah funny it is a norm for Note series when it is not for S series when both using same display technology
Sent from my GT-I9300 using XDA Free mobile app
Click to expand...
Click to collapse
It was the norm for the S series up until the S4 came out. The S4 was the first Samsung screen since the Note 2 that had a very nice and even screen.
S1, S2, S3, Note 1, Note 3 all suffer from poor screen uniformity. Guess you can add the Note 4 to that too.
This worries me as I'm planning on skipping the Note 4 for the Nexus 6. Samsung will already be giving Motorola last years Amoled tech, and stretched across the bigger screen the unevenness will be even more obvious.
Especially now that Android Lollipop will be mostly light grey everywhere! Amoled's worst nightmare.
red tint?
What red tint, is this when the screen is on? off? I haven't noticed any red tint but now I'm worried...
HerRoyalDykeness said:
What red tint, is this when the screen is on? off? I haven't noticed any red tint but now I'm worried...
Click to expand...
Click to collapse
Wow, if you do not notice it - do not find a reason to notice it. Be happy with your device.
My display is a very slightly more blueish/pinkish towards the top half, specifically the top right. It's only noticeable on white content. It's subtle enough that I won't go through the hassle of getting a replacement especially since the replacement could be even worse... At least my display has been brightness and no banding or anything. Overall though, this display is simply phenomenal. Hopefully these slight display issues will improve as time goes on, although the screen on my S4 was very uniform, doesn't even come close to the performance of the Note 4 screen though.
Seems like the problems are much less pronounced that the typical uneven backlight of LCD?
an_xda said:
Wow, if you do not notice it - do not find a reason to notice it. Be happy with your device.
Click to expand...
Click to collapse
Then I shall not look for it! Hope those who do have it find a solution!
tr1cky1 said:
Have you tried setting the display to photo mode?
I am still wondering if we talk about the same phone, my Note 4 has no red tint and no color shift at all, no matter how much I turn the phone.
Also looking at a totally white/red/yellow picture, I can't find any part of the screen that is warmer. Some people also reported that greys look terrible, I can't comfirm that for my display.
Coming from the Nexus 5, this display looks so much better in all aspects, I am still stunned after using the phone for 3 days now.
Click to expand...
Click to collapse
Love to see some youtube videos from people who have issues, mine looks fine to me.
HerRoyalDykeness said:
Then I shall not look for it! Hope those who do have it find a solution!
Click to expand...
Click to collapse
Yeah trust me, you will end up paranoid and find a reason to dislike your phone (even if you never noticed the problem in the first place). Like they say, ignorance is bliss! Enjoy the phone.

[Q] Static lines & bands on screen. Yes, please help.

Guys,
I've tried 3 different phones from Flipkart. The first one had the famous yellow tint issue which was down to a minimum in the next 2 devices that i tried so I guess it all depends on luck. But as luck would have it or OCD , I had new issues with them.
Both the replacement devices that I have tried so far have these 2 issues below:
1. Weird horizontal bands visible across the screen on light backgrounds (white/grey) most prominent on low brightness. They really annoy you when scrolling through your Twitter feed or any apps with a white background (Most on Lollipop!)
Best way to check these are in the default android dialogs of WiFi password or language choice.
2. I see static lines horizontal lines on the screen everytime the screen is touched and they disappear after 2 seconds of the touch. Again easiest way to check this would be to open the gallery and pull in the hamburger menu from the left. When touched to pull, mine shows prominent static/disturbance sort of ripples.
Can you guys check and tell me if these are common issues since both my replacement devices have these & I am really not upto trying another device after all the hassle.
Thanks.
I'll see the horizontal lines as well on light backgrounds, I just assumed it's a side affect of amoled.
Perhaps the lcd is defective?
Sent from my GT-I9100 using XDA Free mobile app
Can confirm that my screen also has the issue #1. I always thought it was probably a large AMOLED screen issue. Never faced issue #2 though. I also got mine from flipkart.
Issue 1 is what bothers me the most. Scrolling on white backgrounds is annoying, you feel these bands are not moving & look prominent.
Even more worried since everything's going white in Lollipop.
Moto X 2014
KRN03 said:
Issue 1 is what bothers me the most. Scrolling on white backgrounds is annoying, you feel these bands are not moving & look prominent.
Even more worried since everything's going white in Lollipop.
Moto X 2014
Click to expand...
Click to collapse
Though I dont have a similar problem but I am pretty annoyed with my purchase. My first device was replaced since it developed screen-burn within few days of usage. Surprisingly, the second device has also developed screen-burn after 10 days of usage and the nav keys are permanently embossed on the screen which can be clearly seen on grey backgrounds.
The strangest part I found about both the devices was they were turned on right out of the box One click to the power button and the phone was already in the setup mode asking to select a language. White color reproduction is way off on this device and looks pale yellow instead of white I somehow feel that I should have stuck with my Nexus 5 instead of falling for this. At-least for now, I'm done with AMOLED's
So have you returned the Moto X?
Motorola seems to have major QC issues. Distorted speaker, yellow tint, weird lines and burn-in.
It's a great phone but the screen has major issues. I am on the fence now about trying a 4th replacement device but worried it'll have more issue.
Moto X 2014
gotzaDroid said:
I'll see the horizontal lines as well on light backgrounds, I just assumed it's a side affect of amoled.
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You mean you the permanent lines/bands visible at all times behind the screen?
So are you fine with those lines? Don't they bother you when using apps with white backgrounds like Hangouts.
Moto X 2014
KRN03 said:
You mean you the permanent lines/bands visible at all times behind the screen?
So are you fine with those lines? Don't they bother you when using apps with white backgrounds like Hangouts.
Moto X 2014
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They are not there all the time. Only on light backgrounds. Best way I can describe it is if you've ever seen a plasma TV that gets horizontal purplish lines going vertically from a color source on an all white background. The horizontal lines on my phone follow the dark letters/images as I scroll up and down.
And I actually RMA'd the phone today because of it.
gotzaDroid said:
They are not there all the time. Only on light backgrounds. Best way I can describe it is if you've ever seen a plasma TV that gets horizontal purplish lines going vertically from a color source on an all white background. The horizontal lines on my phone follow the dark letters/images as I scroll up and down.
And I actually RMA'd the phone today because of it.
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Oh alright. Let us know if the new device is any good. Thanks.
Moto X 2014
KRN03 said:
Guys,
I've tried 3 different phones from Flipkart. The first one had the famous yellow tint issue which was down to a minimum in the next 2 devices that i tried so I guess it all depends on luck. But as luck would have it or OCD , I had new issues with them.
Both the replacement devices that I have tried so far have these 2 issues below:
1. Weird horizontal bands visible across the screen on light backgrounds (white/grey) most prominent on low brightness. They really annoy you when scrolling through your Twitter feed or any apps with a white background (Most on Lollipop!)
Best way to check these are in the default android dialogs of WiFi password or language choice.
2. I see static lines horizontal lines on the screen everytime the screen is touched and they disappear after 2 seconds of the touch. Again easiest way to check this would be to open the gallery and pull in the hamburger menu from the left. When touched to pull, mine shows prominent static/disturbance sort of ripples.
Can you guys check and tell me if these are common issues since both my replacement devices have these & I am really not upto trying another device after all the hassle.
Thanks.
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I had the dark horizontal bands on my replacement device they sent for the back separating. They were very prominent on light backgrounds and very distracting. I chose to keep my original device because the screen is perfect on it. I didn't want to take chances with replacements beyond that. I took pictures and notified Motorola of the issue.
qwerty12601 said:
I had the dark horizontal bands on my replacement device they sent for the back separating. They were very prominent on light backgrounds and very distracting. I chose to keep my original device because the screen is perfect on it. I didn't want to take chances with replacements beyond that. I took pictures and notified Motorola of the issue.
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Oh, I've been pretty unlucky so far in that case, haven't got a screen without these bands. Well atleast there is hope.
But there's the same concern, will the replacement be better or worse than the one you have. In India, we have to hand over the device at the same time, so cannot compare the two devices.
Moto X 2014
KRN03 said:
Oh alright. Let us know if the new device is any good. Thanks.
Moto X 2014
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So, I have not heard a thing from moto about my RMA label. On the site it said I'd get an email in 4 business hours, well all day and nothing. I'll have to call tomorrow I guess.
Well... Moto has no record of my RMA and I lost the RMA number because I took a screen shot and the pic didn't sync before I blew my current phone clean. They tried my IMEI and SN and contact info, it's like it never happened. They said they could try looking at the RMA number, but, I don't have it. No confirmation email either at the time of entering it.
So, I'm not going to bother again right now as others have said the replacements do the same. I got the two year warranty, so if the screen does eventually go dead, oh well.
What I will warn others of, is to WRITE DOWN the RMA number!
My first device was perfect - but I returned due to a scratch on the wood back. Second device is half yellow, half white tint with horizontal lines. It's like playing the lottery because the qc is still awful on amoled. I wouldn't mind if the full screen was yellow even but the half and half is terrible. Yellow can be fixed with color tweaks and wasn't all that bothersome anyway.
I have one dark line across the screen. I chatted in with them and I have to call them and ask for the REST department since mine was a custom one.
Use this free app to test your gamma detection. Works great!
https://play.google.com/store/apps/details?id=com.gombosdev.displaytester
I've seen this once or twice, it appears to be when the phone is on 2G and data is on 900Mhz LTE.
But I can't say it's very visible, I can barely make out a pixel or two vibrating in very specific settings.
What's your model number?
I have the XT1092.
Shadowdancer123 said:
I've seen this once or twice, it appears to be when the phone is on 2G and data is on 900Mhz LTE.
But I can't say it's very visible, I can barely make out a pixel or two vibrating in very specific settings.
What's your model number?
I have the XT1092.
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Yep even I have the XT1092. I am trying to live with it for now. Have till Dec 10th to decide whether I want to risk another device.
The bands across the screen bother a lot more than the static lines. Hope Lollipop comes soon so I can make a final decision.
Moto X 2014
KRN03 said:
Yep even I have the XT1092. I am trying to live with it for now. Have till Dec 10th to decide whether I want to risk another device.
The bands across the screen bother a lot more than the static lines. Hope Lollipop comes soon so I can make a final decision.
Moto X 2014
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You should try to capture it on a video clip, my lines are just barely visible in low light.
Film it and send it back for warranty with that video as proof. And post it here, I'm curious to what it looks like.
I'm pretty sure it's the LTE radio, because I can just barely make out the noise in my computer speakers when it's pinging the GSM tower.
Much like when old phones use 2G mode, but at a way faster rate and not as loud.
You might have gotten phones from a batch where they forgot EMI shielding or something like that.

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