Phone in USB Host Mode, Refuses To Charge [Fix] - One (M7) Q&A, Help & Troubleshooting

This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.

Thx for share
Sent from my HTC 802w

Thanks for sharing, saved my device This info should be added to some sort of reference thread its very useful.

KiamatDusk said:
This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.
Click to expand...
Click to collapse
Is it supposed to be showing that HTC startup screen and like cycling through the beginning of an attempted reboot while I'm holding in the 3 buttons, or have I done it wrong every time?

Some notification will appear on the screen?
I hold the 3 buttons, and htc one is restarting continuously. 2 minutes and 30 seconds
And it did not work, still only charging power off.

leandroch said:
Some notification will appear on the screen?
I hold the 3 buttons, and htc one is restarting continuously. 2 minutes and 30 seconds
And it did not work, still only charging power off.
Click to expand...
Click to collapse
Didn't work for me either.
I have to reboot to be able to charge with wall charger like it was before...
Thanks anyway:good:
I would put money down that the cause of this is those crappy usb ports my HD2 had exactly the same problem few years back and people realized it was the charging port getting rusted and shorting something in there causing the phone to act funny.
Time will tell...

leandroch said:
Some notification will appear on the screen?
I hold the 3 buttons, and htc one is restarting continuously. 2 minutes and 30 seconds
And it did not work, still only charging power off.
Click to expand...
Click to collapse
This was a while ago, but I don't recall mine power cycling; it stayed off the entire time.

leandroch said:
Some notification will appear on the screen?
I hold the 3 buttons, and htc one is restarting continuously. 2 minutes and 30 seconds
And it did not work, still only charging power off.
Click to expand...
Click to collapse
There were no notifications on the screen.

Help please
Hello mates, I have a question about my HTC One.
yesterday my home screen start to rotate like im on a website or something. i know this is not normal because i have for 6 months now and know that home screen canr rotate. It doesnt matter really if the rotate function is turned off or on.
And then it stops and everything is ok..and later on again.
I tried to reset my phone to factory and same thing after 20 min, but i noticed that happens after CAR app jumps out by itself without opening it.
And when i make a call i got speaker on automatically, like he thinks hes in a car mode. and i cant remove this app cause its custom built.
Also cant charge phone when in usb host mode appears often, then i reboot him and he charges.
I really dont know what can i do..anyone know something please help.
Thx in advance

Charging fix.
I was having the same problem with charging my HTC One. I contacted HTC and they told me to do the following which worked:
Step 1: Power off the device
Step 2: Press the Power button to initiate booting sequence and wait for the HTC logo to appear on the screen
Step 3: Press and hold the Volume Down button until entering OS
Step 4: You will notice that the device vibrates briefly during this process
Step 5: ‘Safe Mode’ wording will appear on the bottom left of the screen to confirm that device has entered safe mode.
After this safe mode start I restarted normally and no longer have issues charging the phone.
Cheers.
B.

strategyboy said:
I was having the same problem with charging my HTC One. I contacted HTC and they told me to do the following which worked:
Step 1: Power off the device
Step 2: Press the Power button to initiate booting sequence and wait for the HTC logo to appear on the screen
Step 3: Press and hold the Volume Down button until entering OS
Step 4: You will notice that the device vibrates briefly during this process
Step 5: ‘Safe Mode’ wording will appear on the bottom left of the screen to confirm that device has entered safe mode.
After this safe mode start I restarted normally and no longer have issues charging the phone.
Cheers.
B.
Click to expand...
Click to collapse
This info should be very useful! Many users are facing this issue. :fingers-crossed: tanks for sharing this

strategyboy said:
I was having the same problem with charging my HTC One. I contacted HTC and they told me to do the following which worked:
Step 1: Power off the device
Step 2: Press the Power button to initiate booting sequence and wait for the HTC logo to appear on the screen
Step 3: Press and hold the Volume Down button until entering OS
Step 4: You will notice that the device vibrates briefly during this process
Step 5: ‘Safe Mode’ wording will appear on the bottom left of the screen to confirm that device has entered safe mode.
After this safe mode start I restarted normally and no longer have issues charging the phone.
Cheers.
B.
Click to expand...
Click to collapse
This one didn't work either (for me )...
I got it into Safe Mode and in SF didn't charge and after reboot not only lost settings and stuff but still got the USB Host mode error.
I guess I'll be returning to stock soon and try to send it for repair before warranty expires.
Thanks anyway...

I have the same exact issue - phone will not charge and I get error about usb host mode... So far this "somewhat" worked for me - I am able to charge phone anytime via wall charger > but unable to connect to USB / charge via USB.
1. Start charging via phone wall charger. ( it will not charge at this time )
2. Reboot Phone (press power and hold > reboot)
3. After reboot your phone should be charging just fine, but ONLY via wall charger.
If you try to charge via USB it will not work. If you try to charge it via wall charger after USB charge attempt - it will also not work anymore, you will need to complete steps 1-3 again....
obviously this is NOT a solution and i think I'm gonna send the phone to repairs....
bonus: to get data off phone, you can do steps 1-3 then use file manager to drop off files to a network share! I use ES File Explorer. Get your data off before sending it to repairs because they will 100% wipe all your ****. Customer service is pretty bad, they do not care about you or your data.

I have been suffering this issue on and off for the last 12 months on my HTC one. Usb host mode, car mode popping up, airplane mode, screen going between landscape and normal on home page.
Out of the blue my phone started charging normally again the other day but stopped again a few days later. Noticed the day it stopped I was charging overnight and had the alarm set. So though I'll try that again so switched phone off after setting alarm and plugged it in to charge. Phone woke up to start alarm and it was charging while switched on again.
Tried all the other solutions without success, will now not set alarm to go off while phone is charging.
Hope this helps some people.

This is a manufacturing issue. I had to send the phone for repairs to HTC, they changed the motherboard, a logic board and a flex cable. Phone now works perfectly and came with Hboot 1.56.

My phone has not been charging correct for 2 days now. It only charges in boot loader mode using Samsung galaxy s4 charger. The HTC and Verizon chargers I have flicker charge in boot loader mode. I have tried everything I have read on here and on other sites with no luck. I am s-off and rooted with teamwin recovery but since I can't hook the phone up to a PC I can't s-on and unroot to try to see if I can do a warranty exchange via Verizon's extended warranty.

Only charging when off
KiamatDusk said:
This just happened to me, and after some searching here and elsewhere I found that it seems to be an unsettlingly common issue. What was worse is the only solutions anyone had was RMA/replacement. Well, I called HTC customer service and the woman I spoke to was very helpful
She told me that the charging mode may need to be reset and gave the following instructions.
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging (mine DID show the new charging animation)
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal.
My phone is now charging normally.
Click to expand...
Click to collapse
Tried doing this (and the other reboot, and safe mode, using different chargers,etc), to no avail... I am going to get the USB charge port fixed and see if that will do the trick. I'll update if it fixes it.
UPDATE: Phone died. Getting it checked out but through a regular place and not through HTC as that would take too long. I'll see what they determine to be the issue... Though it's not likely going to be a cheap fix...
UPDATE 2: Could not determine issue, and can't send into HTC as it is not under the 1 year warranty anymore. Tried contacting HTC Canada, still haven't got back to me. Phone is done as far as I'm concerned; I realize now that HTC uses the bulk of their precision work on the exterior and beauty is skin deep because this is pathetic if multiple people are having this issue. Got a Nexus 5 instead.

EDIT
Problem solved
I just started having this issue today.
~VZW~[viperROM] ~2.0~ |Sense 5.5| ★★FLY KERNEL★★ *OneMAX*

kalealex said:
Tried doing this (and the other reboot, and safe mode, using different chargers,etc), to no avail... I am going to get the USB charge port fixed and see if that will do the trick. I'll update if it fixes it.
UPDATE: Phone died. Getting it checked out but through a regular place and not through HTC as that would take too long. I'll see what they determine to be the issue... Though it's not likely going to be a cheap fix...
UPDATE 2: Could not determine issue, and can't send into HTC as it is not under the 1 year warranty anymore. Tried contacting HTC Canada, still haven't got back to me. Phone is done as far as I'm concerned; I realize now that HTC uses the bulk of their precision work on the exterior and beauty is skin deep because this is pathetic if multiple people are having this issue. Got a Nexus 5 instead.
Click to expand...
Click to collapse
Worked for me.
~VZW~[viperROM] ~2.0~ |Sense 5.5| ★★FLY KERNEL★★ *OneMAX*

Still Charges
I've been getting a notification with an explanation mark saying the phone will not charge and is in USB Host Mode. This message comes randomly. I haven't had an issue charging the phone but don't think I've tried while the message is up. I just close the message and it may come up a few hours later. Like I said, phone seems to work fine and has charged the few times since getting the phone 3 days ago.

Related

[Q] Strange Reboot Loop, searched forum Not Addressed

Hello All
I did search the forum and still not answer for the stranger reboot loop.
I got a phone call, and answered it. The reception was crappy and hear no voice. I then looked at the phone to see if call had dropped and it was frozed on the incoming call screen. I then pulled the battery and pressed the power button to turn on the phone and It would not power on. After multiple battery pulls and many many power button presses, still nothing. It was like it was out of battery. It was stitting on the home charger before i left the house. Prior to this the phone worked fine. Over the past week or two I had to do a battery pull may be 3 times.
I got to my car and plugged it into the charger and the orange charge led came on, on the front of the device. I then pressed the power button and it vibrate once as normal and then went to the multi-colored nexus "X." he screen went black and then vibrated once again and and was back at the mulit-colored "X." Then the loop starts.
In between the restarts I try to get it to boot into the bootloader by using the "vol down and power" and the "trackball and power button" and the white screen for the boot loader flashed for a milisecond the goes to black. As long as I hold the "vol down" button the while bootloeader or recovery screen flashes every 4-5 sec for a milisecond. As soon as I let go of one of those button, it automatically goes to the full reboot loop.
THis all happens when it is plugged into a power source. As soon as i unplug it, it goes back to the power button not responding. Again it acts as if it has no battery power. But it is in the 90%.
So i am unable to do any other step as in reflashing, and or doing a recovery.
ANY IDEAS any one.
I was running Cyanogen RC3. the latest rom with amon RA 1 7 1, korean radio 5.0.8
It was running perfectly up till today. when it went into its loop.
ANY HELP WOULD BE AWESOME
THanks in advance
DD
Plug it in to the USB, adb reboot recovery, reflash rom. Or even wipe and reflash if needed.
Sounds like it could be hardware the way you have to hold the keys down and you said it wasn't responding to the power button press.
ok thanks, ill give it a try.
here is my only issue. I am not using my original computer Mac. I just sent it out to apple for repair. So i am using my companies computer. I need to set up the AndroidSDK to be able to talk to the nexus. Since the phone will not turn on i can not load the drivers. and ive tried every way and it has not installed and i cant check because it wont stay on. it just goes to the loop. and it wont turn on if its not plugged to a power source.
Any ideas or suggestion.
SOrry I am an noob, so could you please be specific in your instructions.
I as of right now have insalled the Android SDK and i am unable to see the serial number (working on an old dell, running XP sp3) because it wont turn on.
It cant manually install the drivers because I cant turn the phone on to specify the drivers.
and
I using USBDeview, the phone also has to be on to erase all HTC previously installed drivers. i think. but there were none in the usb log...i think becuase they didnt install...agains because it would not power on...:-(
any ideas...please
DD
Also
Sorry excuse me if its a sort of a duhhh question...
even if i am able to load the device bridge, if the phone will not boot can i still flash another rom, or do a recovery. The phone is not getting past the Multi-colored "X" ???
DD
It should still read the commands when it's trying to boot. You don't need to turn the phone on at all to be able to install the ADB drivers, they are independent of each other.
As strange as it started, is a strange as it went.
This morning open the phone to pull the sd and the sim to put it in a throw down phone. I replaced the battery and cover and just hit the power button. The phone does a full boot and it appears to be working properly. the sd card and sim are fine. I the odd thing is i did this multiple times yesterday and last night. I pulled both sim and sd, replaced the battery and tried to boot with the same issues as named above with nothing different.
I left the phone on charge last night and it was charging for close to 8 hours and it was still showing the orange charging light.
So after it booted this morning, and i checked everything. It showed the same amount of charge as yesterday, right before it froze, which was 75%. So that is another strange occurance.
I plan on reflashing the rom and seeing how things go.
I thank you for your assistance and time.
appericate you helping out a clueless noob.
DD

Unbrick HTC One M7 (M7wls)

Just bricked my phone. Non-responsive except for capacitative home and back flashing, no charge light nothing.
Option 1) Hold Volume Up & Down, then hold power for 90 seconds. Should vibrate/flash/respond somehow. Sometimes takes some time and a few tries with long waits in between.
Option 2) Hold phone up to bright light (headlight or lamp bulb) and hold power for 15 seconds. Orange charge light will illuminate. Play with power & volume buttons till it boots.
Option 3) If plugged in on USB because you were working in Fastboot, (optional: wait 30 seconds to ensure whatever is going is complete so you don't ACTUALLY brick it), then unplug USB: reboots.
Option 2 resurrected my phone right before I was about to give up. Hope this helps some of you!
Option 3 resurrected my phone the next time.
Did not expect Option 2 to work, but it was the only one working in the end (accidentally flashed a Sprint zip).
Thanks!
Amazing trick
Thanks a million times!
Incredibly for me, the light-bulb-and-play-with-buttons trick worked for me straight away.
Just incredible!
(I might be too noob, but what's the hidden logic for it?)
Thanks again !!
Thanks a million mate, it worked like a charm. God Bless you !!
RDshift said:
Just bricked my phone. Non-responsive except for capacitative home and back flashing, no charge light nothing.
Option 1) Hold Volume Up & Down, then hold power for 90 seconds. Should vibrate/flash/respond somehow. Sometimes takes some time and a few tries with long waits in between.
Option 2) Hold phone up to bright light (headlight or lamp bulb) and hold power for 15 seconds. Orange charge light will illuminate. Play with power & volume buttons till it boots.
Option 3) If plugged in on USB because you were working in Fastboot, (optional: wait 30 seconds to ensure whatever is going is complete so you don't ACTUALLY brick it), then unplug USB: reboots.
Option 2 resurrected my phone right before I was about to give up. Hope this helps some of you!
Option 3 resurrected my phone the next time.
Click to expand...
Click to collapse
These are only soft bricks
Bricks!
MacHackz said:
These are only soft bricks
Click to expand...
Click to collapse
Yep. A real hard brick is a brick. Make a "I dragged my phone behind my car and this is how little it got beat up in my Otterbox" video.
himhz said:
Incredibly for me, the light-bulb-and-play-with-buttons trick worked for me straight away. what's the hidden logic for it?
Click to expand...
Click to collapse
It apparently has something to do with resetting input awareness. Either there's a photodiode that picks up on light levels, or the IR diode detects the heat from the bulb. Thus, when the phone's diode is fully activated, it apparently activates that reset. I haven't heard from anyone, but I strongly suspect if the battery were completely drained somehow, then it might allow you to charge it and turn it back on regularly. Otherwise, the option 2 bypass should still work even on a dead battery refusing to charge till it resets, since it may current from light/heat. I'm also curious to find if anyone can tell if the handset is actually still accepting a charge despite the lack of LED activity while its in the soft-bricked state, or if the charging circuitry refuses to allow current to pass to the battery. HTC? HTC?
Thumbs ups appreciated!
See you all at XDA: DevCon
RDshift said:
Yep. A real hard brick is a brick. Make a "I dragged my phone behind my car and this is how little it got beat up in my Otterbox" video.
See you all at XDA: DevCon
Click to expand...
Click to collapse
A real brick is when hboot is not accessible no matter what you do, and there is no sign of life.
Don't get sarcastic
Matt said:
A real brick is when hboot is not accessible no matter what you do, and there is no sign of life.
Don't get sarcastic
Click to expand...
Click to collapse
I've tried the two steps from above and my phone still just flashes the Back and Home lights when I hold down power.
I was running a cyanogen nightly (from maybe 3 weeks ago) when the phone shut off randomly (not dead battery) and wouldn't turn back on.
When plugged in via usb the device shows up in the eject devices system tray but "fastboot devices" lists no devices. I have the phone plugged into a rear usb2.0 port.
Starting to get nervous...not sure what my options are.
EDIT: Holy smokes option two worked after a third try. That's so wild. Thank you!
XeoNiCaLiTy said:
Did not expect Option 2 to work, but it was the only one working in the end (accidentally flashed a Sprint zip).
Thanks!
Click to expand...
Click to collapse
WOW after an hour of trying to fix the issue option number 2 worked for me lol i can't believe it. sounds so ridiculous
None of the options worked for me... Please help!
My HTC One shutdown and now I can't turn it back up.
Hardware is in flawless condition.
I tried all combinations and options and still my phone is dead.
I know it's not the hardware problem. Checked voltage regulator, phone is charging, voltage and amps are ok. Logic board is in excellent condition, checked with microscope and multimeter.
Was used regularly and one day just turned off by itself.
Also I haven't messed around software because I don't have need for that kind of work.
Again please help me, I'm pretty desperate.
dude!
RDshift said:
Just bricked my phone. Non-responsive except for capacitative home and back flashing, no charge light nothing.
Option 1) Hold Volume Up & Down, then hold power for 90 seconds. Should vibrate/flash/respond somehow. Sometimes takes some time and a few tries with long waits in between.
Option 2) Hold phone up to bright light (headlight or lamp bulb) and hold power for 15 seconds. Orange charge light will illuminate. Play with power & volume buttons till it boots.
Option 3) If plugged in on USB because you were working in Fastboot, (optional: wait 30 seconds to ensure whatever is going is complete so you don't ACTUALLY brick it), then unplug USB: reboots.
Option 2 resurrected my phone right before I was about to give up. Hope this helps some of you!
Option 3 resurrected my phone the next time.
Click to expand...
Click to collapse
Option 2 did the trick for me!you'r a life saver mate!kudos
My is stuck in a reboot loop. It was running GPE which cause the sim unlock code not to stick. One person told me that I need to go back to stock so I tried to flash the stock RUU and now stuck in reboot loop.
Neither method work for me! I can get into fastboot screen but can't flash anything. Having a hard time trying to install adb driver though
HOLY BEJEEZUS!! I just tried your option 2! I thought i just bricked this thing, and i need to return it for the warranty exchange in a few days. Holy cow thank you!!!! I had the capacitive lights blinking and the red charging light on. Coudln't run commands. Held it up to a CFL bulb, played with the power and volume buttons and BAM!! Booted back up. Thanks tons!! Phew!!!
Now to get rid of the frigging tampered stamp in fastboot. Can't get rid of it for the life of me. Tried using just Revone, Tried the All in One toolkit. Nothing. Thanks again.
whitetiger_0603 said:
HOLY BEJEEZUS!! I just tried your option 2! I thought i just bricked this thing, and i need to return it for the warranty exchange in a few days. Holy cow thank you!!!! I had the capacitive lights blinking and the red charging light on. Coudln't run commands. Held it up to a CFL bulb, played with the power and volume buttons and BAM!! Booted back up. Thanks tons!! Phew!!!
Now to get rid of the frigging tampered stamp in fastboot. Can't get rid of it for the life of me. Tried using just Revone, Tried the All in One toolkit. Nothing. Thanks again.
Click to expand...
Click to collapse
Are you S-Off? if yes, you can either use adb commands (if your comfy with that): http://forum.xda-developers.com/showthread.php?t=2477792
or just use this tool: http://www.htc1guru.com/guides/guru-bootloader-reset/
RDshift said:
Just bricked my phone. Non-responsive except for capacitative home and back flashing, no charge light nothing.
Option 1) Hold Volume Up & Down, then hold power for 90 seconds. Should vibrate/flash/respond somehow. Sometimes takes some time and a few tries with long waits in between.
Option 2) Hold phone up to bright light (headlight or lamp bulb) and hold power for 15 seconds. Orange charge light will illuminate. Play with power & volume buttons till it boots.
Option 3) If plugged in on USB because you were working in Fastboot, (optional: wait 30 seconds to ensure whatever is going is complete so you don't ACTUALLY brick it), then unplug USB: reboots.
Option 2 resurrected my phone right before I was about to give up. Hope this helps some of you!
Option 3 resurrected my phone the next time.
Click to expand...
Click to collapse
Unfortunately, neither of these options worked for me. My phone is completely unresponsive with no charge light, no reaction to light, no USB recognition, no hard reset functionality, inability to access bootloader or anything for that matter.
I am uncertain as to what the problem is, but the phone had <40% charge when it failed. Are there any other alternatives?
[pending update(s)]
THANK YOU!!!!
Dude thank you so much, I just formatted my internal storage using the new TWRP 2.7 and for some reason I had a black screen with only the red light on. After a few minutes of failure, not being able to boot up to both recovery and bootloader, I tried OPTION 2, which saved my phone.
THANK YOU SO MUCH!
No OS Installed.
Hi guys. I was flashing ARHD Rom and it was suddenly failed. Now I stuck at recovery mode, twrp 2.6.3.3. I forgot to do back up. and I did some factory reset and now that's how I stuck at the recovery mode. So yeah. I need help. Thanks.
Thanks a ton
Option 2nd worked... i installed insertcoin 2.1.4 and it happened.
flashed back to renovate.
once again thanks mate. cheers
Crazy way to unbrick M7
XeoNiCaLiTy said:
Did not expect Option 2 to work, but it was the only one working in the end (accidentally flashed a Sprint zip).
Thanks!
Click to expand...
Click to collapse
Sounds like urban legend, but i tried everything else. Worked right quick.
BTW, my soft brick came from just trying out droidwall blocking a puzzle game. App must have crashed badly.
No OS Fix
heyAmirulS said:
Hi guys. I was flashing ARHD Rom and it was suddenly failed. Now I stuck at recovery mode, twrp 2.6.3.3. I forgot to do back up. and I did some factory reset and now that's how I stuck at the recovery mode. So yeah. I need help. Thanks.
Click to expand...
Click to collapse
Try sending a rom using adb, then flashing to that rom. That's what I had to do when I had no OS installed on my Kindle Fire.

[Q] Xperia Z Wont turn un unless usb connected

Hello
Recently i've bought an broken screen Xperia Z, for repair it (i got it like $300 bucks cheaper) and i was ready to buy the screen, but i battery was drained and i could not test it right, when i connected to the charger, it started red light, vibrate, then 3 continuous vibes, read on the internet, OK BATTERY DRAINED, i left it charge THE WHOLE NIGHT, and when i woke up in the morning it was orange (charging), later in the day it was green (charged) but when i disconnect it, it wont turn on anyways, when i connect it to a pc, it goes blue light (wich later i read it was fastboot mode). i read for making a repair with PCC, but it didnt fixed it, then i flashed it with Flashtool, with the latest software (wich had the Sudden death issue fixed) no luck. it wont boot. for it to boot, i have to connect it to PC and with fastboot run "fastboot continue", but most of the time, it reboots and goes redlight and vibrate 3 times then reboot, so i press the power button and it enters fastboot mode (if connected to PC) or loads charging if connected to wall charger, but it reboots again and goes to redlight vibrate reboot, sometimes it stay charging or in fastboot mode, but only "works" if connected in the USB.
when it stays in fastboot, i do "fastboot continue" and it loads the OS, and it works (well, the things i can do with a broken LCD/Touchscreen, i put my sim card and could call it, and it works, but i cant pick up the call). i can explore the phone memory etc. but if it reboots or if i disconnect the USB, it will almost always turn off. i havn't found a solution (or idea) of what can happen, i dont know if its normal since it has broken lcd/touchscreen or it definitely have a huge problem,
any ideas?
thanks in advance!
Maybe the battery is damaged, and the phone knows it and boots into some sort of safe mode to spare internal damage? When the is has booted you can take screenshots with adb if you have usb debugging enabled. Maybe try see if the os says the battery is damaged?
Sent from my HTC Sensation XE with Beats Audio Z715e using Tapatalk 2
heavy_metal_man said:
Maybe the battery is damaged, and the phone knows it and boots into some sort of safe mode to spare internal damage? When the is has booted you can take screenshots with adb if you have usb debugging enabled. Maybe try see if the os says the battery is damaged?
Click to expand...
Click to collapse
Well, actually it doesnt seem the battery is damaged, fisically looks ok and it holds charge, i cant debug because usb debugging comes off by default when flash stock software.
blackknigt said:
Well, actually it doesnt seem the battery is damaged, fisically looks ok and it holds charge, i cant debug because usb debugging comes off by default when flash stock software.
Click to expand...
Click to collapse
Correct me if i am wrong but does the xperia z not support usg-otg and mhl? You could rig the phone up to the tv with a mhl-hdmi cable and maybe use a usb mouse to select things, and enable usb debugging?
Sent from my Nexus 7 using Tapatalk 4
Nice idea, now i need to find who in this country (DR) have that adapter
i ordered the LCD screen assembly for repair it myself, but im still concerned about this, as i dont know if it will boot up anyways
my phone right now isnt booting. but as i cant see images i dont know what is it showing.
i noticed the touch screen is working indeed. (when booted, it plays sounds when tapping)
i will wait till the lcd assembly arrives. any ways, any other ideas on what may happen?
the ex-owner of the phone said it started like that when it fell and broke the lcd.
OK now, i've installed the LCD, the phone works, its ON, BUT the Volume Up button and the Power Button does not work when the phone is ON,
the Vol UP button seems always be pressed cause when i press the power button for some seconds, the Phone restarts and not power off or lock/unlock
Service tests: None of these buttons where recognized.
any ideas on any hardware fixes i could try?
I FIXED IT!!
dissasembled the phone, took out the side button flex cable and the volume up button on the flex was dirty, so it was having a false contact. (wich made the button always be pressed)
I took out the yellow tape and cleaned with alcohol and a needle (its so freakin small) and put the tape again and assembled the phone and voila! IT WORKS OK!!
Yes the vol up button pressed means u get fastboot. Now that you fixed the problem and repaired the phone enjoy. Btw nice job getting it up and running.
[email protected] Z

Phones Dead HELP!

So here's what happened: Today I was using my phone and all of a sudden it froze. It froze when I plugged it in to charge when I was on my main screen. I unplugged it and pressed the power button to turn the screen off but nothing happened. I pressed and held my power button for about 10 seconds and the screen shut off but now nothing is responding. I pressed and held to power button down for 20 sec and I get no response. I press and held the power and volume buttons for 4 or so minutes and I still get no response. I get no charge light when plugged in. It seems as though my phone is dead, any help in confirming this would be nice but tomorrow I might travel to the nearest BestBuy to start a claim to get a new phone. I have there fabulous insurance which is a very nice thing to have.
OK this phone is working again! It froze around 6 pm tonight and now 4 hours later its working. I may still turn it in to get replaced due to a previous incident that killed my IR port from transmitting. I just don't want to run into this problem again.
Phone dead?
Tsvallette said:
So here's what happened: Today I was using my phone and all of a sudden it froze. It froze when I plugged it in to charge when I was on my main screen. I unplugged it and pressed the power button to turn the screen off but nothing happened. I pressed and held my power button for about 10 seconds and the screen shut off but now nothing is responding. I pressed and held to power button down for 20 sec and I get no response. I press and held the power and volume buttons for 4 or so minutes and I still get no response. I get no charge light when plugged in. It seems as though my phone is dead, any help in confirming this would be nice but tomorrow I might travel to the nearest BestBuy to start a claim to get a new phone. I have there fabulous insurance which is a very nice thing to have.
Click to expand...
Click to collapse
I'm also having a similar issue with my One.
Issue: Phone was streaming internet audio while on the charger, charging overnight (this is something I routinely do). Unplugged phone from charger, phone running ~ 98 degrees F. Audio stopped. Pressed power button and no response. The phone will not turn on. It appears the phone is dead.
Tried the following troubleshooting steps:
1. Long press power for 10-15 seconds. No response. No capacitive button light flash. No LED response.
2. Long press power for 10-15 seconds near a bright light. No response. No capacitive button light flash. No LED response.
3. Press power for 4-6 seconds. No response. No LED response.
4. Plug into charger. No response. No LED response.
5. Plug into computer. No response. No LED response. No device recognition.
I'm assuming my phone is dead but confirmation would be helpful.
I also wanted to see what people's experiences were with retrieving data from dead phones since I have all my apps etc. backed up on internal memory with TB. Backups are encrypted so I'm less worried about data theft, but I would like my info back for convenience purposes.
Other details:
Firmware: most recent for 4.3
Rooted, S-Off
Rom: ViperRom 3.5
Recovery: TWRP 2.6.3.0.
Please let me know if you need any more information from me or if you guys have any insights.
fatehavoc said:
I'm also having a similar issue with my One.
I unplugged it yesterday morning and went to turn it on and nothing. The phone will not turn on. I've tried holding the power button and the capacitive buttons do not flash. I've tried holding the power button with the sensors near a bright light and this also failed to work. I've plugged into a charger and no LEDs or response. I've plugged into a PC to see if ADB might work but nothing is detected.
I'm assuming my phone is dead but confirmation would be helpful.
I also wanted to see what people's experiences were with retrieving data from dead phones since I have all my apps etc. backed up on internal memory with TB. Backups are encrypted so I'm less worried about data theft, but I would like my info back for convenience purposes.
As an aside I'm running most recent firmware, rooted, S-Off, and running ViperRom 3.5. Please let me know if you need any more information from me or if you guys have any insights.
Click to expand...
Click to collapse
Connect it to a PC and see if it shows QHSUSB_DLOAD your phone is bricked, probably dead motherboard. I'm starting to think that the One is a very defective phone, since there are many threads filled with dead phones and it's not even 1 year old. This is not good
Sent from my HTCONE using Tapatalk
elvisypi said:
Connect it to a PC and see if it shows QHSUSB_DLOAD your phone is bricked, probably dead motherboard. I'm starting to think that the One is a very defective phone, since there are many threads filled with dead phones and it's not even 1 year old. This is not good
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
Thanks for the advice. Connecting to my PC and looking at Device Manager, I'm not seeing the device at all.
A few notes: Running Windows 7 64-bit, local Administrator privileges, HTC drivers have been installed (I've run ADB and FASTBOOT commands from the machine before). I've also checked viewing Hidden devices in Device Manager with no luck.
Any other thoughts?
fatehavoc said:
Thanks for the advice. Connecting to my PC and looking at Device Manager, I'm not seeing the device at all.
A few notes: Running Windows 7 64-bit, local Administrator privileges, HTC drivers have been installed (I've run ADB and FASTBOOT commands from the machine before). I've also checked viewing Hidden devices in Device Manager with no luck.
Any other thoughts?
Click to expand...
Click to collapse
Seems like it's a hrdware issue. If nothing works I'm afraid your phone is dead and all you can do is send it to HTC. Good luck keep us posted
Sent from my HTCONE using Tapatalk
Appreciate the help. I'm checking different USB cables as a last ditch effort, but likely will be in touch with HTC. I'll update with results.
The general consensus seems to be that certain phones shipped with faulty heatsinks. Since they can't dissipate the heat, it all builds up and fries the motherboard. My guess is that's what happened.
Sent from my One using Tapatalk
Quick update - I have TEP on my account with Sprint. Took to the Sprint store, they could not power on the phone. The tech's guess is that the battery was somehow disconnected from the phone, he said mobo issues typically give some type of error instead of no response at all.
Got them to replace the unit free of cost, just need to ship back my old device. Thanks for the help and insight everyone.
I'm glad for you. Strange though how the battery got disconnected with all that glue they put in these phones
Sent from my HTCONE using Tapatalk

Pls help

I need to know is this considered as sudden death syndrome? Phone suddenly turn to this state when I charged it. It has been like this for the past 2 hours and I dare not switch it off. Phone never rooted and on official jelly bean software. Pls advise.
shokokatana said:
I need to know is this considered as sudden death syndrome? Phone suddenly turn to this state when I charged it. It has been like this for the past 2 hours and I dare not switch it off. Phone never rooted and on official jelly bean software. Pls advise.
Click to expand...
Click to collapse
you are in odin downloadmode, perhaps you accidently put your device in odin mode, thats done by holding volume down/home/power buttons same time. just hold the power button and reboot your device
MaHo_66 said:
you are in odin downloadmode, perhaps you accidently put your device in odin mode, thats done by holding volume down/home/power buttons same time. just hold the power button and reboot your device
Click to expand...
Click to collapse
Hold the power button it did not reboot so I took out the battery for 5 minutes, reboot and the screen is back to normal. But what I don't understand is why the phone goes into odin download mode without me holding the volume down/home/power buttons ( happens few times this week). Sometimes battery won't charge even after I changed the chargers/wires (works well on my note) and sometimes on docking mode? I went into Settings > Accessories > none of the docking boxes are checked.
shokokatana said:
Hold the power button it did not reboot so I took out the battery for 5 minutes, reboot and the screen is back to normal. But what I don't understand is why the phone goes into odin download mode without me holding the volume down/home/power buttons ( happens few times this week). Sometimes battery won't charge even after I changed the chargers/wires (works well on my note) and sometimes on docking mode? I went into Settings > Accessories > none of the docking boxes are checked.
Click to expand...
Click to collapse
i have no idea, but could be hardware issue. I have a friend who has a i9300 and he had the same problem with battery not charging (with different chargers) only thing that worked was a usb cable connected to pc, though i dont know if he has solved the problem. perhaps your device wants a update, thats why going into odin mode just kidding. your on older firmware i guess with the old bootloader as i dont see the knox counter in the picture. maybe you want to update to 4.3, and maybe the battery not charging issue will be fixed but i highly doubt that. keep in mind that doing the update you will get knox bootloader and that crap SUCKS!, now thats not a big issue but when you root it and install custom rom the counter will be triggered and samsung repair service will not accept it if you want to send it to service.

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