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Anyone else have issues with the camera's ability to focus? I'm not talking about some of the other issues regarding low light performance, or color casts, just straight up is the picture in focus. Since getting the phone a couple months ago I hadn't taken many pics at all and they were always under low light and of stuff I just wanted to remember vs taking a picture to look at so I didn't pay any attention to the quality as most were deleted soon after.
This past weekend I was outside and noticed I could not get an in focus picture no matter what. Daytime outdoor lighting was plenty good to get a high enough shutter speed to avoid blur and I don't have shaky hands. I took a few pics to compare it with a Samsung Galaxy S2 (wife's phone). All pics were taken around the same time, the lens was definately clean and I used the same app on both phones for two of the pics. I took an extra with the stock camera app on the moto x as well. If you check out the set you can easily see the blurring on the windows on the houses across the street. And the close garden fence you can't even see the chicken wire which is totally sharp in the GS2 pic.
Pics are here: http://www.flickr.com/photos/[email protected]/sets/72157641535964283
It looks like I may have a hardware issue. Before I try to send it back anything else to try? Its running 4.4.2 now after starting with 4.2.2, OTA almost right out of the box to 4.4 and recently to 4.4.2. Its the XT1053, GSM Dev Edition. I'm definitely out of the return period since it was bought end of November (at full price too) so it would have to be a warranty repair I'm guessing. Is it possible to get a replacement sent in advance or is the only option to send it in, wait, and be without my phone for probably 2+ weeks?
glimmer00 said:
Anyone else have issues with the camera's ability to focus?......
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I can confirm that the focus on the camera is not up to par. Did you use the manual focus setting? Also how steady are your hands?
I get blurry pictures too, I suspect that there was a trade off in the camera. really good resolution/sensor but no digital or optical stabilization feature what so ever. My prediction is based on the fact that those blurry pictures you posted look like the ones on my galaxy S 2 when the stabilization feature is off.
Also any little shakes give my moto x camera some blur which is why I suspect the stabilization is not present or is poorly functioning.
Please if anyone else is having this issue, you don't have to explain but post that you have the issue, android version, model number and if your camera software is up to date! Maybe Motorola will take notice of this thread and offer a really good camera fix in the next update!
p.s. the shutter speed is pretty slow too... comparable to my old galaxy s2 skyrocket
OS: 4.4.2
Model: XT 1053 (T-mobile - Unlocked version) same as developer edition so give us the same warranty Motorola!!
My camera sucks too, I hate the autofocus of the moto x.
But besides that i love everything else.
Enviado desde mi XT1053 mediante Tapatalk
My hands were not shaking for any of the shots and I did use manual focus.
I added 2 more shots today.
One is a building by my work. The lighting was quite bright and thus the shutter speed was over 1/4000 a second. At that level the effect of minor shaking would be greatly diminished. I can usually hold a camera steady enough to avoid blur down to about 1/40 a second if I am careful so I know its not me.
By comparision I took another shot tonight, inside with much lower light conditions. Its a battery in my hand taken while I hold the phone with the other hand. Shutter speed 1/60 a second and the shot is clear. This shows I can indeed hold it steady enough so hand shake isn't a factor. It also shows that my camera is good with macro shots. but not much else.
I looked around for the reviews I used before purchase and have this one: http://www.anandtech.com/show/7235/moto-x-review/10
The shots shown there from the MotoX show it is capable of focusing fine, at distance, compared with other phones. It may have other issues with odd colors and patterns, but the focus is solid enough.
Based on the review shots and the shots I've posted I do not think the Moto X is simply incapable of focusing as clearly it was able to focus for the review. It looks like my phone may have a defective camera module or somehow be stuck in some kind of macro mode.
Anyone know if I can get an advance replacement or something vs just sending it back and waiting?
In case anyone wonders what happened when I finally did try to get help from Moto the experience is not pleasant. I did wait a bit(still well within warranty and I don't want to be without my phone). I called them on 4/5. 2 calls later, one email though their website and a live chat tonight and I still have not gotten the promised email with return instructions and shipping label.
So, at least if you have a Dev Edition it seems Moto may be unable or unwilling to help you in any reasonable time.
I'll update this when the saga concludes. One initially happy customer getting decidedly less happy.
glimmer00 said:
I'll update this when the saga concludes.
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Sorry for the thread necro, but what happened? Did you get your original phone back, or a replacement?
I have the same problem currently with a Droid Mini, the camera was working fine but one day I noticed the auto-focus was unresponsive. Tried the software solutions but it's no good... No warranty, so I've ordered a replacement camera module and hopefully that will resolve it (bad pun).
hello guys, is anyone experiencing this issue with both the z3c cameras? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones). i've tried with all the shooting modes possible and with 3th part camera apps as well but the pink spot at the center of the picture is still there.
i was wondering if it was a common issue (software maybe) or my unit was damaged,in this case i will give my device back to sony.
here some samples:
Looks exactly like the pink spot in my Z2 tablet's pictures.
Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300
I'm having the same issue and apparently Clove doesn't cover return shipping costs which is pretty frustrating.
EDIT: it also seems to disappear later in the day.
Got my Z3C today, no pink spot on mine.
I'm getting the Pink Spot too, but I think it only started happening after I dunked my phone in the water...
degraaff, can you take a photo of something white? Thanks!
tocirah1 said:
degraaff, can you take a photo of something white? Thanks!
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Sure, I'll do it tomorrow in the day light.
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
fafa90 said:
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
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This is a common "problem" the camera app and post-processing will almost remove it. To see it go in diagnostics (you have to switch the developer mode) and thn camera, so you see unprocessed camera picture. I don't think it is a defect, most smartphones suffer from it.
Answer
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Have it on HTC one too. It should be the ISO value in dark
Questions dont belong in General discussion
vetko said:
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
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But it is related to the design of the sensor, iPhone also exhibit it some more than others but it is normally corrected by the software as it is normal.
Apparently mine does also have a pink spot, ever so slightly in my test picture:
I'm also getting the pink spot.
Has Sony officially said anything about this issue yet?
I just bought the phone 2 days ago...I'm gonna see if I can get it exchanged.
Tried to take to photos with the digital zoom and noticed some sensor pixels are not in good shape.
Attaching image for reference.
Has anybody else has seen such a thing on their phone?
chhapil said:
Tried to take to photos with the digital zoom and noticed some sensor pixels are not in good shape.
Attaching image for reference.
Has anybody else has seen such a thing on their phone?
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Not really. Try to to reflash stock firmware or if you don't want to waste time just buy a new camera it is 10-15$
https://www.aliexpress.com/popular/xiaomi-mi-5-camera.html
Phone is still in warranty, so probably will get it replaced
Service centre folks agreed it's hardware issue and mentioned lot of guys are facing it.
Replacement on the way now.
Really concerned about the quality of the components on this flagship device.
Within a year i have got 2 hardware replacement, first motherboard now camera.
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Same problem here. Search the forum. There's already a big thread about it.
/CK
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
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The problems been around since last year. The Samsung members forum is full of these complaints. I doubt they'll make anything official now that we're getting closer to the note 10 release. I just decided to skip out on the next note
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
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Ring Samsung and get it fixed via warranty ? As thats a manufacturing defect, if my Note had a issue like yours i would get Samsung to fix it.. if they dont fix it, i would get it replaced with a brand new Note-9 from Samsung. That's what warranty is for!
I have this problem also, i have no problem when using the google camera app zoom so i will stick with it it's even better than the stock Samsung camera app.
demize! said:
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
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Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Same issue
Yeah same issue here. The camera itself seems to be vibrating and making a noise like it's struggling to focus. I had the device replaced and the camera worked for 4 months and started to play up again. Honestly happened with my Note 4 as well, although the Note 4 could be slapped out of it at least. Very frustrating.
When I upgraded to android 10 my vibration camera problem disappeared.
bRkiX said:
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
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Interesting, as Samsung usually refuses to repair rooted devices.
iceepyon said:
Interesting, as Samsung usually refuses to repair rooted devices.
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thats true, but i have guy "inside" after all im in Croatia where bribe and corruption is top for doing business
I never notice any camera zoom issues with my N960N, when I was using it running android pie. I haven't tested it running on android 10 as I have managed to fix my N950N. As my N960N is now a backup device, which I backup my N950N to frequently.
Hi guys, this phone is widely available now everywhere through eBay.
So my question for those who get it, how is the fixed focus front camera?
I think it's a big mistake doing fixed focus especially for the price and technology currently available.
But, I want to know how it performs and the depth of field it has before it looses focus (how close or far to your face).
Thanks!
you might wanna check Xperia 1 reviews since both devices have the same front camera
It doesn't look to bad, but I haven't tested it thoroughly yet.
Thank you guys.
coilbio said:
Thank you guys.
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I compared photos side by side with my Note 10 plus front camera and photos are comparable. The main issue with 1 ii front camera is low quality video calling in apps (such as Whatsapp, Duo etc) but seem to be a software problem so hopefully they fix soon.
mehdi_s82 said:
I compared photos side by side with my Note 10 plus front camera and photos are comparable. The main issue with 1 ii front camera is low quality video calling in apps (such as Whatsapp, Duo etc) but seem to be a software problem so hopefully they fix soon.
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That's kinda what I was wondering, no doubt the Sony camera software is tuned for it.
Low light is also an issue, even my note10+ feels worse than my note 9 with it's better aperture.
Then again none of this will matter when a fully working gcam port is figured out