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OK... first of all I would just like to clarify that though I, as a normal human being when distraught, have to express my disappointment, I am not here to whine and complain just for the sake of complaining. I am not here to just bash down this camera. But I am merely explaining my experience with it so far hoping that you would help me reach some sort of peace-of-mind... So please bare with me, and share with me your thoughts and experiences.
I've been using different compact point-and-shoot cameras for a fairly long time, I was used to taking shots with cameras even before digital ones were commercially available. and I've owned many different phones with cameras all of different qualities. So I know what to expect. I have some sort of a broad sense of what outcome I should remotely expect and what limits I have to stop my hopes at.
Having said that, I have to sadly say that the Samsung Galaxy Camera has been THE WORST camera I have ever owned, probably even one of the devices that caused me the most disappointment.
But I keep asking myself... is this how this camera really is? is this how it's supposed to behave? is this the limits of its abilities?
I wonder because of this little story:
When I bought the camera, I bought it from a "reseller"... meaning that they are not the official dealer in the country for Samsung products nor do they even have direct contact with them. I say and assume this because they're selling the camera with NO WARRANTY. Any other retailer sells it with some sort of guarantee.
I know it was a mistake to go for something without guarantee, especially since I was on a very tight budget. But I still bought it because I REALLY wanted the camera, and they sold it for a price a lot lower than anybody else.
When I first bought, and on the very first use.. after I set up the device, and then started testing the camera, a few minutes later it suddenly shut down completely! Black screen, no response whatsoever. I did a battery pull, and the device would reboot then just as it is supposed to start again, it shut down again, sometimes even with the lens open and stretched out just like that. The only way to restart the camera would be to attach the charger usb to it then reboot it.
The same thing kept happening over and over again, so I took it back to them to change it for me or give me my money back. They tried to get away with it saying that "We told you there's no guarantee". Anyway after a long discussion I forced them to take it and fix it.
A week later, they gave it back.. the problem is gone. But that incidence alone kept me always skeptic... especially that now I'm EXTREMELY disappointed with the outcome of this camera.
Let me show you... and please do tell me, is this how the Galaxy Camera behaves? are these the kind of pictures it can take?
I'm comparing pics to those taken by a Sony HX20V, not for the shear purpose of comparing, but to show that I have no problem holding my hands "normally" stable, and there is no serious problem with the lighting of the place.
https://www.dropbox.com/s/o1sxni5t9sw44x3/20130409_080009.JPG
now compare it to this:
https://www.dropbox.com/s/guh9p21t7yydq99/DSC08308.JPG
Can you see the GREAT difference?? and there's just enough light to capture an at least "decent" image..!
Now look at this one..
https://www.dropbox.com/s/qz1pxtzvybkxi7x/20130409_080040.JPG
Compare it to what the Sony took
https://www.dropbox.com/s/dbgxksjp0om81cz/DSC08310.JPG
Yes the image isn't super sharp and clear but it's extremely acceptable and useable!
Check this one out
https://www.dropbox.com/s/cwivq3mklltq0by/2013-04-09 00.44.00.JPG
notice how it's obvious there's a bright chandelier lit on in the room..
https://www.dropbox.com/s/7key32wi9kvyy2d/DSC08294.JPG
Taken by the cybershot even AFTER the bright light was turned off!!
Now this one was taken outside a couple of hours before sunset.. there was enough light
https://www.dropbox.com/s/kbr9c5wpndqox3p/2013-04-08 18.35.38.JPG
I expected the lousy Galaxy Camera to take something at least remotely similar to what the Sony took
https://www.dropbox.com/s/3bs940xqmssnhy4/DSC08288.JPG
See the great difference?!
Don't miss this one
https://www.dropbox.com/s/9u13ducrbgkghoj/20130410_204801.JPG
Here I'm comparing it to what I captured right at the same place, a couple of minutes apart, with a Galaxy Note N7000!!
https://www.dropbox.com/s/wxyzb5t1o5you9i/2013-04-10 20.49.50.jpg
Do you see now what I'm talking about??
This hideous, annoying, extremely distorting BLUR! Why is it there??
Does this camera have no capability of stabilizing the shots whatsoever??? Why would Samsung release a product that takes pictures worse than a cheap phone camera?!
Then again I have to ask, is this how this camera really takes shots??
I mean look at this:
https://www.dropbox.com/s/fld1vqvjzw2mjrr/2013-04-14 09.49.47.JPG
What is this?? seriously wtf is this?!
and it's only because I zoomed in the lens for only x2.8!! You can see in the background how the sun is glaring and there's more than enough light.. I mean I swear even in extremely well lit conditions like this, zooming is like the picture is writing it's own suicide note!
Yes the camera did take some okay shots here and there.. but without zoom, with my hands leaning against something to help stabilize it further, and after several tries, and waiting for seconds before finally fully pressing the button to take the shot.. so what's the use?? if this is how more than most of the pictures turn out like??
How is this considered a point-and-shoot camera? it's more like point-and-hold-your-breath-completely-and-pray-for-the-best-and-shoot-then-get-disappointed camera!
The way the pictures turn out renders this camera useless! I wanted this to be my primary carry around camera in my travels, in holidays and so... but when it behaves like this, then I will be able to take almost NO decent pictures ever... and this is very very sad because it has great functionalities what with it being based on an android system and all.. I really had very high expectations and they have not been remotely met..
Dear fellow Galaxy Cam owners... please tell me what is wrong? IS there something wrong anyway with the device I have? Did I get some sort of pre-mass-production prototype? Is there a way I can tell if that's so? Because I also noticed that everything in and around the camera is French and nothing but French. We don't bring models made exclusively for the French market here in this country...
So tell me... is this the kind of pictures your cameras are capturing? Are you facing the same problem? Do you suffer from the same UGLY blurring problem??
I'm awaiting your answers, hoping I'd finally be able to reach a resting point from where I can decide what to do..
Thank you for your time...
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
Incanity said:
Hi,
Sorry to hear your camera is dissapointing. But if it seriously takes these kind of pictures, the camera is broken, or you might have a serious case of parkinsons. My camera makes perfect pictures, with all settings. Okay, it's not as perfect as a DSLR camera, but that is to be expected. Even when I'm a bit shakey, it doesn't blur like on your pictures. So I think it's safe to assume you've bought a broken camera.
If the store where you bought it is giving you trouble, try contacting Samsung directly for a solution, it might take a bit longer, but they're probably a bit more friendly.
good luck solving your problems.
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Click to collapse
Thank you so much for your reply! I assure you parkinsonism is one thing I'm sure I don't suffer from, lol! XD
so you're saying that even in normal, not extremely brightly lit conditions, the camera manages to normally process and stabilize the image, as should any decent camera? Good, very good to know..
Thanks again, and I still want to hear more from all other users
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
thedicemaster said:
I can't even make such horrible photos from a moving car with my galaxy camera.
I can even do decent night-shots without a tripod, and those are incredibly sensitive to movement.
unless your camera is set to a night, light, or water flow mode(slow shutter speed) it really shouldn't make pictures like that, and is most likely broken.
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Click to collapse
Wow so the camera is supposed to be THAT good??
All those photos were taken with the "Auto" mode. Sometimes it even shows "hold still while camera takes shots" which I'm not sure if it's supposed to happen on auto mode but it does. Anyway as you can see.. If there's no bright shiny sun light, it's such a pain taking a close-to-decent photo with the cam I have...
Thank you so much for your reply!
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
thedicemaster said:
the auto mode in the galaxy camera is a bit smarter than most cameras as it will actually use things like night-shot(which is what gives the "hold still" message) while other cameras only slightly tweak some settings.
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Yeah I figured so. Thanks for the clarification
Anyone else have issues with the camera's ability to focus? I'm not talking about some of the other issues regarding low light performance, or color casts, just straight up is the picture in focus. Since getting the phone a couple months ago I hadn't taken many pics at all and they were always under low light and of stuff I just wanted to remember vs taking a picture to look at so I didn't pay any attention to the quality as most were deleted soon after.
This past weekend I was outside and noticed I could not get an in focus picture no matter what. Daytime outdoor lighting was plenty good to get a high enough shutter speed to avoid blur and I don't have shaky hands. I took a few pics to compare it with a Samsung Galaxy S2 (wife's phone). All pics were taken around the same time, the lens was definately clean and I used the same app on both phones for two of the pics. I took an extra with the stock camera app on the moto x as well. If you check out the set you can easily see the blurring on the windows on the houses across the street. And the close garden fence you can't even see the chicken wire which is totally sharp in the GS2 pic.
Pics are here: http://www.flickr.com/photos/[email protected]/sets/72157641535964283
It looks like I may have a hardware issue. Before I try to send it back anything else to try? Its running 4.4.2 now after starting with 4.2.2, OTA almost right out of the box to 4.4 and recently to 4.4.2. Its the XT1053, GSM Dev Edition. I'm definitely out of the return period since it was bought end of November (at full price too) so it would have to be a warranty repair I'm guessing. Is it possible to get a replacement sent in advance or is the only option to send it in, wait, and be without my phone for probably 2+ weeks?
glimmer00 said:
Anyone else have issues with the camera's ability to focus?......
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Click to collapse
I can confirm that the focus on the camera is not up to par. Did you use the manual focus setting? Also how steady are your hands?
I get blurry pictures too, I suspect that there was a trade off in the camera. really good resolution/sensor but no digital or optical stabilization feature what so ever. My prediction is based on the fact that those blurry pictures you posted look like the ones on my galaxy S 2 when the stabilization feature is off.
Also any little shakes give my moto x camera some blur which is why I suspect the stabilization is not present or is poorly functioning.
Please if anyone else is having this issue, you don't have to explain but post that you have the issue, android version, model number and if your camera software is up to date! Maybe Motorola will take notice of this thread and offer a really good camera fix in the next update!
p.s. the shutter speed is pretty slow too... comparable to my old galaxy s2 skyrocket
OS: 4.4.2
Model: XT 1053 (T-mobile - Unlocked version) same as developer edition so give us the same warranty Motorola!!
My camera sucks too, I hate the autofocus of the moto x.
But besides that i love everything else.
Enviado desde mi XT1053 mediante Tapatalk
My hands were not shaking for any of the shots and I did use manual focus.
I added 2 more shots today.
One is a building by my work. The lighting was quite bright and thus the shutter speed was over 1/4000 a second. At that level the effect of minor shaking would be greatly diminished. I can usually hold a camera steady enough to avoid blur down to about 1/40 a second if I am careful so I know its not me.
By comparision I took another shot tonight, inside with much lower light conditions. Its a battery in my hand taken while I hold the phone with the other hand. Shutter speed 1/60 a second and the shot is clear. This shows I can indeed hold it steady enough so hand shake isn't a factor. It also shows that my camera is good with macro shots. but not much else.
I looked around for the reviews I used before purchase and have this one: http://www.anandtech.com/show/7235/moto-x-review/10
The shots shown there from the MotoX show it is capable of focusing fine, at distance, compared with other phones. It may have other issues with odd colors and patterns, but the focus is solid enough.
Based on the review shots and the shots I've posted I do not think the Moto X is simply incapable of focusing as clearly it was able to focus for the review. It looks like my phone may have a defective camera module or somehow be stuck in some kind of macro mode.
Anyone know if I can get an advance replacement or something vs just sending it back and waiting?
In case anyone wonders what happened when I finally did try to get help from Moto the experience is not pleasant. I did wait a bit(still well within warranty and I don't want to be without my phone). I called them on 4/5. 2 calls later, one email though their website and a live chat tonight and I still have not gotten the promised email with return instructions and shipping label.
So, at least if you have a Dev Edition it seems Moto may be unable or unwilling to help you in any reasonable time.
I'll update this when the saga concludes. One initially happy customer getting decidedly less happy.
glimmer00 said:
I'll update this when the saga concludes.
Click to expand...
Click to collapse
Sorry for the thread necro, but what happened? Did you get your original phone back, or a replacement?
I have the same problem currently with a Droid Mini, the camera was working fine but one day I noticed the auto-focus was unresponsive. Tried the software solutions but it's no good... No warranty, so I've ordered a replacement camera module and hopefully that will resolve it (bad pun).
hello guys, is anyone experiencing this issue with both the z3c cameras? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones). i've tried with all the shooting modes possible and with 3th part camera apps as well but the pink spot at the center of the picture is still there.
i was wondering if it was a common issue (software maybe) or my unit was damaged,in this case i will give my device back to sony.
here some samples:
Looks exactly like the pink spot in my Z2 tablet's pictures.
Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300
I'm having the same issue and apparently Clove doesn't cover return shipping costs which is pretty frustrating.
EDIT: it also seems to disappear later in the day.
Got my Z3C today, no pink spot on mine.
I'm getting the Pink Spot too, but I think it only started happening after I dunked my phone in the water...
degraaff, can you take a photo of something white? Thanks!
tocirah1 said:
degraaff, can you take a photo of something white? Thanks!
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Click to collapse
Sure, I'll do it tomorrow in the day light.
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
fafa90 said:
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
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Click to collapse
This is a common "problem" the camera app and post-processing will almost remove it. To see it go in diagnostics (you have to switch the developer mode) and thn camera, so you see unprocessed camera picture. I don't think it is a defect, most smartphones suffer from it.
Answer
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Have it on HTC one too. It should be the ISO value in dark
Questions dont belong in General discussion
vetko said:
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Click to expand...
Click to collapse
But it is related to the design of the sensor, iPhone also exhibit it some more than others but it is normally corrected by the software as it is normal.
Apparently mine does also have a pink spot, ever so slightly in my test picture:
I'm also getting the pink spot.
Has Sony officially said anything about this issue yet?
I just bought the phone 2 days ago...I'm gonna see if I can get it exchanged.
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
Same problem here. Search the forum. There's already a big thread about it.
/CK
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
The problems been around since last year. The Samsung members forum is full of these complaints. I doubt they'll make anything official now that we're getting closer to the note 10 release. I just decided to skip out on the next note
freebeerz said:
Same issue here, wobbly picture as soon as the x2 zoom camera is used.
It started 2 or 3 months ago (I bought my note 9 in December, 512GB European model)
If I focus on an object a foot or two from the camera it stops wobbling for a few seconds which allows me to take a shot quickly... The "live focus" mode doesn't work either (it uses the zoom camera for the effect)
I've also read that getting the camera replaced didn't help, but I wonder if these are real stories or just a rumour.
In any case, like many people I'm waiting a bit longer to see if Samsung publicly acknowledges the problem before getting it replaced under warranty.
Click to expand...
Click to collapse
Ring Samsung and get it fixed via warranty ? As thats a manufacturing defect, if my Note had a issue like yours i would get Samsung to fix it.. if they dont fix it, i would get it replaced with a brand new Note-9 from Samsung. That's what warranty is for!
I have this problem also, i have no problem when using the google camera app zoom so i will stick with it it's even better than the stock Samsung camera app.
demize! said:
So if I zoom in my phone will vibrate and the image is extremely blurry. It seems to be a known issue as Samsung forums are filled with threads about it but no solution except send for service. The problem reoccurs after service, cam module replacement, so seems like a software issue. Very unacceptable. Any fixes? Anyone else dealing with this?
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Click to collapse
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
Same issue
Yeah same issue here. The camera itself seems to be vibrating and making a noise like it's struggling to focus. I had the device replaced and the camera worked for 4 months and started to play up again. Honestly happened with my Note 4 as well, although the Note 4 could be slapped out of it at least. Very frustrating.
When I upgraded to android 10 my vibration camera problem disappeared.
bRkiX said:
Had this.. fixed in samsung service...since im rooted price was around 110 euro..
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Interesting, as Samsung usually refuses to repair rooted devices.
iceepyon said:
Interesting, as Samsung usually refuses to repair rooted devices.
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Click to collapse
thats true, but i have guy "inside" after all im in Croatia where bribe and corruption is top for doing business
I never notice any camera zoom issues with my N960N, when I was using it running android pie. I haven't tested it running on android 10 as I have managed to fix my N950N. As my N960N is now a backup device, which I backup my N950N to frequently.
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
Nothing we could really do. You could try a factory reset or reflashing the official firmware to see if it fixes.
The weird thing is when u tap the camera from the back it works normally
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
Iyad22 said:
My s21 ultra snapdragon was fine until i got an update of February i guess and the camera got blurry as shown in the picture. Only the 1x . I went to Samsung and they said they cant do anything for me they dont even have the camera . And my phone did not fall or anything. I really really need help
Click to expand...
Click to collapse
Looks like an issue with the Optical Image Stabilization mechanism. Could be software or hardware. Can't say with certainty. It happens to me occasionally (once a month or so). Seems to me that the OIS mechanism gets stuck in a non optimal position and is unable to lock focus by itself.
The Quick fix (and the only thing that really works for me) is to whack the phone around the camera island. This seems to reset the OIS back into functional position. I'm not entirely sure but I think I've noticed this happening after bike rides or long walks which keep shaking the phone in my pocket. Maybe that throws the OIS out of alignment? I'm not sure. Anyway, just wanted to share my experience. YMMV.
TL;DR
1. Factory reset your phone. If not solved, it's a hardware issue and need camera module replaced.
2. If can't replace module, tap/whack the phone before taking photos if you notice focus is off. That should fix it temporarily.
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
mpore14 said:
Hey, have you tried cleaning the lenses. Normally I would attribute this kind of issue from having debris on the lenses. Wipe all the holes at the back of the phone including the black area where the other sensors are located (laser)
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Click to collapse
I literally did everything. But no solution
TheNewGuy92 said:
I'm guessing the camera is focusing on the closes thing to the phone which is that ground and the rock sitting near you... as objects get furthur it seems to get blurry... if you look at the details of things that are captured in the bottom segment of the picture they look to be in focus.
my guess is the AI processing gone wrong, or badly implemented vs what they intended to do.
reproduce the issue then report it to samsung using samsung members app > get help > error report share the detail as much as you can and be specific of the issue. Also share the original image if you can.
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Click to collapse
I experienced this before. my solution is cam module replacement.
angeloamorato said:
I experienced this before. my solution is cam module replacement.
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Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
Iyad22 said:
Bruh if my oppo f1s from 2016 works normally and my s21 from last year need new camera samsung needs some quality control ??? What the hell
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Yes they do. And it's terrible to see these failures in so called premium flagship devices.
If you're still in warranty period, start pushing for replacement. Otherwise try a local repair shop that might have a camera module from an otherwise damaged phone.
And don't buy a Samsung device next time, if you want to teach them a lesson. The only thing companies respond to is a spanking with their customers' wallets.
We can rant and complain all we want on forums like these but unless we stop funding their bad practices and poor quality control by cutting off the money, they won't have any reason to change.
Sadly, the number of people that will do this is probably insignificant and the majority will continue as usual, so this is unlikely to make a dent immediately. But over time, maybe? Nokia was once king of all phones...
Totally agree with u bro . Its always our loss. I went to Samsung official shop here in my country and they said they dont have the camera and they cant do anything and no one on my local shop have this camera all phones here are budget phones . I cant do anything right now i will keep the device or maybe wait for a software update to come out and maybe it will be fixed caus my phone never fell so this got to be software issue