[Q] HTC One camera fail.. - One (M7) Q&A, Help & Troubleshooting

hey peeps.. long time creeper - first time poster .
after months of perfect use, my htc one camera decided it didnt want to come to work anymore. after the icon is clicked, it begins to load but returns to the home screen. front and rear camera both dont work. i had it taken in by a local repair shop and they insist that the problem is not the hardware as all the connections and the hardware itself works fine.....
my question is- if i root it and install the stock google edition would that get this problem fixed? (something i read was possible through a site: htc-one.wonderhowto.com) i would attach a link, but, alas, i cannot.
Hopefully that link works.
i also hate that my first post is an ask for help. lame, sorry!

Have you tried to do a factory reset? That's about all you can try, if they're saying it's not the hardware.
That usually sorts the majority of software issues
Sent from my HTC One using XDA Premium 4 mobile app

I can definitely say yes, I wiped it. And simultaneously did a firmware upgrade. Still nothing. Would a whole new ROM help?
spikeydoo2006 said:
Have you tried to do a
factory reset? That's about all you can try, if they're saying it's not the hardware.
That usually sorts the majority of software issues
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse

holydynamo said:
I can definitely say yes, I wiped it. And simultaneously did a firmware upgrade. Still nothing. Would a whole new ROM help?
Click to expand...
Click to collapse
Did you try to install an alternative Camera App? For example, the stock camera extracted from the Google Edition.
Get it here: http://forum.xda-developers.com/showthread.php?t=2341554

Related

multitouch issue

Is anyone else having issues with the multitouch? i have noticed it while gaming i can press on two points of the screen at the same time, it seams to loose one of my fingers.
No problems here. Try Multitouch Visualizer 2 from the market. It might confirm your suspicions.
Thanks, i did try that and i get point one to show up but if i tap the screen and hold my second finger down i lost point one :-( i think i will have to bring the phone back.
just as a follow up i did a factory reset on my phone and things are running normal again, i am not sure what caused this issue but happy its resolved. Thank you for your help argolfermd
ccb101 said:
just as a follow up i did a factory reset on my phone and things are running normal again, i am not sure what caused this issue but happy its resolved. Thank you for your help argolfermd
Click to expand...
Click to collapse
Did this fix the problem permanently for you? I returned my first vivid because of this exact problem. My second worked fine for a few days, so I rooted it, but then the problem returned. Flashing a new rom solved the problem for a little while, but now it's back again.
Rebooting the phone fixes it for a little while, but the multitouch issues always return.
Here is a video I made with multitouch visualizer just so its clear what I'm talking about: http://www.youtube.com/watch?v=oI0GKZL1cqY
I think it had to do with the launcher I was using but the go launcher has been updated and is no longer a issue so yeah it's permanently fixed.
Sent from my HTC PH39100 using xda premium
Thanks. That's strange because I have had this problem on multiple vivids, launchers, and roms; it just keeps coming back. I guess it could possibly have something to do with an app I have installed, but I have no idea how to figure out which one other than uninstalling them one by one which would take ages and might not solve the problem.
Does no one else have this problem on their vivid? Its pretty frustrating as it makes a lot of games impossible.
androuglas said:
Thanks. That's strange because I have had this problem on multiple vivids, launchers, and roms; it just keeps coming back. I guess it could possibly have something to do with an app I have installed, but I have no idea how to figure out which one other than uninstalling them one by one which would take ages and might not solve the problem.
Does no one else have this problem on their vivid? Its pretty frustrating as it makes a lot of games impossible.
Click to expand...
Click to collapse
What you could try is use titanium backup to back up your apps and data then uninstall apps and see if that fixes it. And if not you can always restore back. I am on wild child's 3.5 Rom with mods and this thing is so fast I don't see the need for launchers so I am using stock sense.
Sent from my HTC PH39100 using xda premium
Problem Solved
ccb101 said:
What you could try is use titanium backup to back up your apps and data then uninstall apps and see if that fixes it. And if not you can always restore back. I am on wild child's 3.5 Rom with mods and this thing is so fast I don't see the need for launchers so I am using stock sense.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
I actually flashed the latest version of Wild Child's 3.5 ROM last night, and as I added my apps back one at a time I found the culprit: the Unlock With WIFI Free app. The problem only occurs when Unlock with WIFI is running. After some googling I found someone complaining about a similar problem with the app on another forum.
I'm glad I figured this out. It was driving me crazy.
glad you sorted out the issue.
Sent from my HTC PH39100 using xda premium
Apps that replace lock screen or mess with wake lock seem to cause multitouch issues. Widget locker was always the culprit for me.
Sent from my 3D using InfectedRom Eternity.

First try. Issue with kk's 2012-11-11 JB ROM

Hi all,
My first post, and as of yesterday my first custom ROM. Despite some sweaty moments it worked fine thanks to the guidance on this forum and some leaps of faith Can't reply to the relevant thread directly since I'm n00b.
Was very happy with this, however one killer issue that's meant I've had to revert to stock is that Google Talk (installed via GApps link with the ROM) crashes to desktop (no FC dialog) when i attempt to use voice or video within it. Skype seems to work fine though. Anyone else experienced this? I haven't seen it previously reported on here which makes me think maybe I didn't clear something properly (I used cwm recovery 5.5.0.4 to wipe cache, factory reset and clear dalvik prior to flash). I tried repeating the entire upgrade twice from scratch but same issue is still apparent.
Thanks for the coolness and hopeful for some help and further development.
Rich
Sent from my GT-P7310 using xda app-developers app
me too
richh.uk said:
Hi all,
My first post, and as of yesterday my first custom ROM. Despite some sweaty moments it worked fine thanks to the guidance on this forum and some leaps of faith Can't reply to the relevant thread directly since I'm n00b.
Was very happy with this, however one killer issue that's meant I've had to revert to stock is that Google Talk (installed via GApps link with the ROM) crashes to desktop (no FC dialog) when i attempt to use voice or video within it. Skype seems to work fine though. Anyone else experienced this? I haven't seen it previously reported on here which makes me think maybe I didn't clear something properly (I used cwm recovery 5.5.0.4 to wipe cache, factory reset and clear dalvik prior to flash). I tried repeating the entire upgrade twice from scratch but same issue is still apparent.
Thanks for the coolness and hopeful for some help and further development.
Rich
Sent from my GT-P7310 using xda app-developers app
Click to expand...
Click to collapse
Hey.
You're not the only one. I have the same issue with Google Talk. I, like you, thought that I wasn't installing something right. I even went as far as using an outdated gapps package, namely 20120726, to no avail. If you've gotten help with this, please let me know. Otherwise, I have no idea what else to do. I don't want to revert to stock because, quite frankly, its terrible. Also, to anyone else reading this, any help would be appreciated.
Try uninstalling talk after you've flashed the Rom and then reinstalling it. Had a similar problem with Google search.
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
Try uninstalling talk after you've flashed the Rom and then reinstalling it. Had a similar problem with Google search.
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I just checked the tablet and i dont see an option for uninstalling the app. just force close and disable. I also checked the play store to try and download the app, but i dont see it in there. maybe i'm missing something? like i said before, any help would be appreciated.
I'm not familiar with Google talk, is it the same as voice. To uninstall you'll need tibu or something like that.
I did find talk to chat in the play store which maybe the same thing you're talking about
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
I'm not familiar with Google talk, is it the same as voice. To uninstall you'll need tibu or something like that.
I did find talk to chat in the play store which maybe the same thing you're talking about
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Hey, I just want to thank you for your response. Its been a big help. Unfortunately, google talk isn't the same as voice. Its the chat client that is found in gmail and stuff. They just have a separate app for it on android devices. I think i may just use skype to video chat since i can't seem to find a fix for this and I can't bring myself to go back to the stock rom. If anyone happens to find a fix or knows of one, please let us know. Thanks.
same problem here
The hdmi out is 90 degrees off too
Sent from my GT-I9300 using xda app-developers app
gtalk doesn't work
My first ROM as well and facing the same problem with GTalk. Skype & Hangout on Google+ works fine. I was also wondering probably i missed a step.
But this ROM is so awesome don't want to restore. Other problems I am facing is that USB is not getting recognized on tablet and 3G not working. Any of you facing similar problem with 3G and USB?
hsihsa said:
My first ROM as well and facing the same problem with GTalk. Skype & Hangout on Google+ works fine. I was also wondering probably i missed a step.
But this ROM is so awesome don't want to restore. Other problems I am facing is that USB is not getting recognized on tablet and 3G not working. Any of you facing similar problem with 3G and USB?
Click to expand...
Click to collapse
As far as 3G, my tablet is the WiFi only, so I can't help you there.
With the usb, have you tried turning on the MTP setting? When you connect the tablet, go to settings>storage> and in the upper right hand side of the screen, if you press on the 3 dot things, you are going to see USB computer connection. press that and you will see the option to turn on MTP. I hope this helps.
Thanks for the replies, glad to know I'm not alone with g talk. Finally got stock ics ota but it's terrible! Prime example is Swype keyboard often appears the size of a credit card. Going back to cm as soon as talk fixed also had the USB issue but didn't try the workaround
Sent from my GT-P7310 using xda app-developers app
...just realised Swype issue is me being a numpty..
Sent from my GT-P7310 using xda app-developers app
richh.uk said:
...just realised Swype issue is me being a numpty..
Sent from my GT-P7310 using xda app-developers app
Click to expand...
Click to collapse
it's all good. it happens to us all. I guess its a matter of waiting to see if anyone else realizes there is a problem and issues a fix of some sort. Int any event, i'm sticking to this rom until they find a fix.
Heh. I PM'd kk about it, will let you know if I get a response.
Sent from my GT-P7310 using xda app-developers app
richh.uk said:
Heh. I PM'd kk about it, will let you know if I get a response.
Sent from my GT-P7310 using xda app-developers app
Click to expand...
Click to collapse
sweet! yeah keep us posted. It would be great to hear there is a fix of some sort.

Factory reset not working.. Ideas?

I'm rooted (VZW) and use most of the Xposed modules. I woke up this morning and tried to use touchless controls. Didn't work so I did some investigating. Noticed it was turned off so I turned it on. Didn't work. Rebooted then noticed that reboots turned touchless control off. I tried Google now and while it worked, I didn't hear the usual sound that plays once it's acknowledged "Google". From there I noticed I had no sound whatsoever. Bluetooth was on. I turned it off, sound came back but not touchless controls.
Last night I remembered trying to install themed Google keyboards. While it worked, it took uninstalling the stock Google keyboard, installing the one from Google play, uninstalling Google play version, then installing the themed apk. I had since backed up all my apps, meaning I've written over the stock keyboard. Now I don't really think this would effect touchless controls, since I can't seem to fix them, I figured I'd factory reset and see what happened. Unfortunately, it doesn't work through settings. Just reboots my phone. Any ideas? I've yet to try it through a stock recovery or something similar. I've yet to find answers on how that works on this phone (actually haven't searched yet).
Sent from my XT1060 using XDA Premium HD app
If you rooted using PwnMyMoto then it has overwritten the stock recovery. Basically it writes an Android system without write protection on the recovery partition when you root. You will have to flash stock recovery back and then a factory reset will work.
housry23 said:
If you rooted using PwnMyMoto then it has overwritten the stock recovery. Basically it writes an Android system without write protection on the recovery partition when you root. You will have to flash stock recovery back and then a factory reset will work.
Click to expand...
Click to collapse
Excellent, thanks.
I've searched for a possible cause for the touchless controls issue but to no avail. Have you heard anyone having these issues?
Sent from my XT1060 using XDA Premium HD app
Crooke356 said:
Excellent, thanks.
I've searched for a possible cause for the touchless controls issue but to no avail. Have you heard anyone having these issues?
Sent from my XT1060 using XDA Premium HD app
Click to expand...
Click to collapse
Excuse me for butting in. I've been checking out some threads for the Moto X on both the Q&A and General boards for some time and your the first person that has written about such an issue as far as I've seen. Very strange. Hopefully that factory reset works in your favor.
erik7970 said:
Excuse me for butting in. I've been checking out some threads for the Moto X on both the Q&A and General boards for some time and your the first person that has written about such an issue as far as I've seen. Very strange. Hopefully that factory reset works in your favor.
Click to expand...
Click to collapse
Please, butt in! I'm hoping to avoid going to stock recovery. Which I'm assuming requires unrooting. I was also having sound issues. No sound until I went into settings and went through ring tones. None would work, no sound. Until I cleared settings from recents and then went back into it and tried again. Then it would work. I began deleting all root apps. It was a module within Xposed. Not sure which but now sound works as it should. I've since deleted all root apps but still haven't fixed touchless controls. It almost seems as if the microphone for touchless isn't working? Aren't there two microphones on this device?
Sent from my XT1060 using XDA Premium HD app
Crooke356 said:
Please, butt in! I'm hoping to avoid going to stock recovery. Which I'm assuming requires unrooting. I was also having sound issues. No sound until I went into settings and went through ring tones. None would work, no sound. Until I cleared settings from recents and then went back into it and tried again. Then it would work. I began deleting all root apps. It was a module within Xposed. Not sure which but now sound works as it should. I've since deleted all root apps but still haven't fixed touchless controls. It almost seems as if the microphone for touchless isn't working? Aren't there two microphones on this device?
Sent from my XT1060 using XDA Premium HD app
Click to expand...
Click to collapse
So you've removed Xposed and all modules? Have you rebooted the system since removing them? If I were in your position, I would want to completely unroot and start fresh because if it's a problem with the microphone, it's covered under warranty and you need to get a replacement.
You can follow this tutorial to return to stock, just make sure you download the correct version for your phone. If you're familiar with adb and fastboot, it may be easier to just fastboot flash recovery and system and that should return you to 100% stock unrooted.
housry23 said:
So you've removed Xposed and all modules? Have you rebooted the system since removing them? If I were in your position, I would want to completely unroot and start fresh because if it's a problem with the microphone, it's covered under warranty and you need to get a replacement.
You can follow this tutorial to return to stock, just make sure you download the correct version for your phone. If you're familiar with adb and fastboot, it may be easier to just fastboot flash recovery and system and that should return you to 100% stock unrooted.
Click to expand...
Click to collapse
Yes, rebooted so much thought I was going to wear out the power button lol. I've switched to my G2 to prepare to go to stock on the X. Was just hoping to avoid going to the VZW store, I really hate dealing those people. Loathe it.
I'm familiar with adb. Just need a good internet connection. I have to use hotspot for internet where I live and while we have TWRP on the G2, no bypass on wireless tether. I thought about trying the method I used on the X but I'm not savvy enough to know if that'll break something. .bak isn't always a sure thing.
Did you have a link to the stock file? I can search it but it looked like in your post you had it.
Edit: all these new phones forgot about the S4. There's my hotspot.
Thanks for help bro
Sent from my VS980 4G using XDA Premium HD app
anonymousirritator said:
Try industry reset.
Ps-thank me.
sent from nokia 1100
Click to expand...
Click to collapse
Industry reset?
Sent from my VS980 4G using XDA Premium HD app
anonymousirritator said:
Try industry reset.
Ps-thank me.
sent from nokia 1100
Click to expand...
Click to collapse
You trying to say factory reset?
Oops, forgot to add the link earlier. http://forum.xda-developers.com/showthread.php?t=2446515
Sent from my XT1058 using Tapatalk 4
o_z0ne said:
You trying to say factory reset?
Click to expand...
Click to collapse
Judging from his username and signature, I assume he is trolling? I apologize if my assumption is incorrect and they are truly trying to help.
housry23 said:
Oops, forgot to add the link earlier. http://forum.xda-developers.com/showthread.php?t=2446515
Sent from my XT1058 using Tapatalk 4
Click to expand...
Click to collapse
I used the link you posted and did my factory reset. If that's what you wanna call that lol. Anyway, it looks like my problem with touchless controls was something I did because its working fine. THANK GOD!!! No VZW reps needed. Thanks for your help housry. Saved me some time searching.
Crooke356 said:
I used the link you posted and did my factory reset. If that's what you wanna call that lol. Anyway, it looks like my problem with touchless controls was something I did because its working fine. THANK GOD!!! No VZW reps needed. Thanks for your help housry. Saved me some time searching.
Click to expand...
Click to collapse
Did you ever manage to locate the source of the problem? Good to hear you have your phone working!
erik7970 said:
Did you ever manage to locate the source of the problem? Good to hear you have your phone working!
Click to expand...
Click to collapse
Never did.. Only thing I didn't return to stock was the keyboard. Still used the Google keyboard, but not the built in Google keyboard. Have no idea if that's what it was but it's the only thing I couldn't get back to stock.
Sent from my XT1060 using XDA Premium 4 mobile app
Crooke356 said:
Never did.. Only thing I didn't return to stock was the keyboard. Still used the Google keyboard, but not the built in Google keyboard. Have no idea if that's what it was but it's the only thing I couldn't get back to stock.
Sent from my XT1060 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Very strange indeed, but good that that you have your phone working again.
Did you ever try deleting touchless controls data/cache uninstalling update, then reinstalling the update?
stillthisguy said:
Did you ever try deleting touchless controls data/cache uninstalling update, then reinstalling the update?
Click to expand...
Click to collapse
No I sure didn't. I didn't even think about that. Now that you say that, I remember updating that the night before it failed.
Sent from my XT1060 using XDA Premium 4 mobile app

camera failed again?!?!?!

hi
I have been experiencing the camera failed issue with my s5.
I went to ATT store and got a replacement device..however, after one day use, the camera failed message came back again!!!!
any idea what i should do? call Samsung?
You can try to call samsung. Or just take it back to at&t. I did read that there was a shipment of s5 that went out and they had faulty cameras.
It is highly unlikely that the new device ends up with the same issue. Are you installing a certain camera app? I'm guessing some software related issue might be interfering with launching the app responsible for the camera.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Commodore 64 said:
It is highly unlikely that the new device ends up with the same issue. Are you installing a certain camera app? I'm guessing some software related issue might be interfering with launching the app responsible for the camera.
Sent from my SAMSUNG-SM-G900A using XDA Free mobile app
Click to expand...
Click to collapse
i used the google camera once, however i uninstall it.
It seems that when you switch to ART mode, it happened!
Do you guys have tried that?
Thanks.
It happened to me a couple times when I first got the phone, but it hasn't happened now for several weeks...not much help but anyone else experience this?
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
I've been in ART mode since last week, and used the camera alot with 0 issues.
ikerex said:
I've been in ART mode since last week, and used the camera alot with 0 issues.
Click to expand...
Click to collapse
thank you for your information
I have one question there
how long does it take to start your camera app?
1-2s? or even longer?
I used to use iphone, and its like instantly started. ....
but this s5, takes......forever, even worse than s4 :crying:
Hey. Did you manage to fix you camera after all this time?
I'm starting to have the same issue as you, "camera failed". But the front camera is working. I know that because I have a barcode reader app, that lets me switch between cameras. The main camera stays black...
So is it hardware or software?

[Q] Preproduction HTC One hardware -- No Camera!

Hello there,
This is likely a strange scenario. I got a preproduction HTC One M7 from a friend who works at a wireless carrier... it was just an extra phone that he had since I had lost mine.
It is preproduction hardware... so the exterior looks nothing like the normal HTC Ones. But all the internal guts are the same... except for the camera! It does not have a rear-facing camera! So when I got the phone, if I opened the camera app, it would only open and use the front facing camera. Ok, no biggie, it was a free phone after all!
But then I started to get creative, and unlocked, rooted, and installed Cyanogenmod on the phone. Interestingly enough, there was no camera app on the phone. So I went and downloaded Google Camera. And now... when I open this camera app (or any of the dozen that I've tried), I get an error saying "Camera Error. Can't connect to the camera.", and then the app closes. I'm assuming that is because it is trying to open the app with starting up the rear camera. I tried finding an app that might only open the front camera, but couldn't find an app that worked.
Any ideas? Unfortunately, while I made a Nandroid of my previous stock ROM, I didn't realize that it would get blown away when I rooted and installed Cyanogenmod (i.e. the Nandroid was sitting in the /sdcard folder). So I can't even get back to a version of firmware where the camera works!
Thanks,
mattchoo
Any one out there who can help??
Sent from my One using XDA Free mobile app
mattchoo said:
Any one out there who can help??
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
Reflashing your stock rom..
mattchoo said:
Any one out there who can help??
Sent from my One using XDA Free mobile app
Click to expand...
Click to collapse
See this response to your other post: http://forum.xda-developers.com/showpost.php?p=56526083&postcount=30

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