Database Develop

Anyone in LA?

I've noticed DRAMATIC worsened signal and slower data speeds since HSPA+ got turned on. The whole reason I switched to T-mobile has turned against me, I now experience the connectivity issues from holding the phone that were previously non existent to me and I'm almost always on EDGE. If it does connect to HSPA its unusably slow whereas it used to be close to 2mb speeds prior to their "upgrade" anyone else experiencing this?
Sent from my Nexus One using XDA App

Yes I was near Beverly hills today off the 10 and I particularly had zero 3g, lost service completely, then it stayed on edge. This area never did this before. I bet they are doing network maintenance or something. Which area are you having problems?

Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App

katiepea said:
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
YES same exact thing with my buddy's t-mo N1 when we were downtown.
Compared each others device (got an att vers.) he didnt even have access to maps. But he's been crying about it for a while now, even in Santa Monica he would have some reception trouble and connecting to EDGE.
Last time he told me he found a work-around and got a widget turning the thing on and off to reset but I honestly don't believe that's a workaround..
maintenance, yeah better chance. found an article stating t-mo working on 4G, hopefully itll make you feel better. Try and keep your phone nice and clean b/c hopefully the N1 is rockin by then.
t-mo to 4g maintenance.

Other cities have reported similar issues while upgrading to hspa + so I'm confident it'll get better, i mean before this is was fantastic for meso I don't really see how it would get worse
Sent from my Nexus One using XDA App

Only getting -105 to -111 dBms -- PROBLEM?

I live in "moderate coverage" area(confirmed by 3 separate ATT reps). I got myself the Captivate the wife got the iphone4. In my house, the iphone gets 1 bar and in our home no bars. Obviously no way measure iphone signal in dBm's(good job apple. It is really a walled garden isn't it).
On captivate, i keep oscillating between -105 to -115dBm and from 4 asu to 1 asu. I really really love the captivate and I was looking forward to a decent Android GSM phone since I travel to Europe/Asia a lot. But the signal is really bugging me. A few times, I couldn't hear the other side properly(the iphone was much worse in such cases). I have till Thursday to decide whether I was to keep the phones or return it. I am very weary about committing another 2 years to death-star is this is going to be an issue.
Can people please advise if this is really a problem OR just ignore this and live with this. I really love android but need a GSM/World phone due to my travels.
Please put me out of my misery. I can't make up my mind

Buy an AT&T Microcell if they are offered in your area. That is probably the only thing you are going to he.able to do about the coverage situation.
Sent from my SAMSUNG-SGH-I897 using XDA App

Complain enough about you're area coverage .it will either get you out of your contact, or a free microcell.
Sent from my SAMSUNG-SGH-I897 using XDA App

i complained a lot to 3 different supervisors and they wouldn't offer a free microcell. Would give $70 credit, but did not realize that if I buy the microcell, it add $20 monthly fee. I am not sure if the last supervisor was bullsh****** me, cause the store rep didn't mention the $20 monthly fee.
I was out of contract when I upgrades, so if I return I will go back to no-contract.

i suspect it's reading falsely low or weak - i've got a vibrant and it generally reads the same, where my earlier MT3G would show -63 to -87
but mine doesn't drop calls and pulls 3G and sometimes even pulls down HSDPA
depending on traffic on the web, while showing -111 dBm, mine will test at speedtest.net showing as high as 5.4 Mbps download,
it generally shows 1.6 to 2.6 Mbps but again, all those test results were while showing -105 to -111, same as yours
the Mt3G, while it showed higher signal strength in same spot, never got above 1 Mbps download speed, which is why i'm thinking the signal strength is reading falsely low
if you're not dropping calls and pulling down at least 1 Mbps download speed, i wouldn't worry about it
but in case it helps

I bought 2 at the same time (one for me and then one for the wife). Her's was having the same issue. We have a MicroCell and I get 5 bars and like -85 dBm while her's was showing one bar and -100. Bad antenna. Return it for a functioning one.

themogul said:
i complained a lot to 3 different supervisors and they wouldn't offer a free microcell. Would give $70 credit, but did not realize that if I buy the microcell, it add $20 monthly fee. I am not sure if the last supervisor was bullsh****** me, cause the store rep didn't mention the $20 monthly fee.
I was out of contract when I upgrades, so if I return I will go back to no-contract.
Click to expand...
Click to collapse
I could be wrong, but, I was under the impression the $20 monthly fee is only if you use the microcell in conjunction with your home internet to get unlimited (doesn't go against your rollover minutes) calling from your cell number. Thats how you get the MC free, otherwise it's $150.

After trying another 2 reps, I actually found someone who actually figured that my 3g reception is really really weak and shipped me a microcell give me the credit of the full amount. Finally got lucky. Anxiously waiting for it to try out the signals. I will post my findings here. Need to buy a homeplug adapter so I can keep this by the window. I really hope those works out as I really like phone
Sent from my SAMSUNG-SGH-I897 using XDA App

I got the microcell working after some intial hickups. Its been about a week that i have been using the microcell and its working good for me. I get four bars in most of my house which is so much better than no bars. The call quality is much better and all calls are very clear. The iphone and captivate both hold the calls much better now. I am glad this resolved my basic calls issue and i get to enjoy this excellent phone.
Thank you all fpr ur help.
Sent from my SAMSUNG-SGH-I897 using XDA App

What does the service has to do with the phone? I'm confuse. I'm getting the same signal strength I was getting with the iDon't in my home. I don't think it's the phone just the service.
Sent from my SAMSUNG-SGH-I897 using XDA App

I noticed this problem the moment after buying mine. At the store once they powered mine up i walked to the floor model and my signal was 20dbm less than the other. Now in my apartment i get no signal what so ever when my BB would get some. Debating on exchanging mine for another after reading that broken antenna comment
Sent from my SAMSUNG-SGH-I897 using XDA App

My first captivate had a bad antenna and got no signal at all, anywhere, even in front of a microcell at their store it got 0 bars. So return or exchange it. Some of them have bad antennas.

Very good to know, I'll be exchanging mine on Monday
Sent from my SAMSUNG-SGH-I897 using XDA App

Does anyone have data on what good signal numbers i should see? Should I see positive DBm? If so, what? Positive 90? Or is Negative 50 OK?
I can't seem to find good reference material, but I don know when i leave my basement my signal goes from Negative 107 to Negative 95.
Thanks for any references or education.

A higher but negative signal is stronger, with -50dbm being extremely strong, -90dbm usually supporting weak data, voice being acceptable to -95dbm and anything lower than that is considered an unusable signal for most mobiles
Sent from my SAMSUNG-SGH-I897 using XDA App

What is the best signal strength you gotten.? I think mine is -91 it doesn't seem that good. How about you guys? Oh i am in Houston.
Sent from my Nexus One using XDA App

I've personally have seen my phone hit -50dbm which I believe is the highest this receiver will read. However this is very sporadic and rare. On average it is in the 90s which is unacceptable. Even beside my girlfriends BB my signal is always 30dbm lower than hers. Keep in mind dbm is a logarithmically scaled unit so 30dbm means my signal is roughly 10 TIMES lower than hers. 3dbm is twice the power
Sent from my SAMSUNG-SGH-I897 using XDA App

When do you measure your signal levels?
I got same weak signal during cell standby (no phone call, no data traffic).
However!
After initiating data transfer/call signal increases significantly. I'm getting -60-80dbm.
This means radio is saving battery juice when not extensively used, which should be considered positive.

xan said:
When do you measure your signal levels?
I got same weak signal during cell standby (no phone call, no data traffic).
However!
After initiating data transfer/call signal increases significantly. I'm getting -60-80dbm.
This means radio is saving battery juice when not extensively used, which should be considered positive.
Click to expand...
Click to collapse
I've noticed this too, at idle if I have one "bar" and I initiate a phone call the bars will increase to 2-3. However, there are times where I am on the fringe of no signal whatsoever to even initiate a call or to use data because the signal received is so low. Also, when my captivate reports 2-4 bars its usually still at -90dbm. I just did a test by calling someone and watching my bars, although the bars went up, while the conversation was still engaged I was only getting below -90dbm. I'm about to head to the store to check out a replacement

Just traded phones, this one seems to have the same issues... I'm curious if the build date has anything to do with this. My first Captivate was on 7/27/10, this was printed on the battery at least. The AT&T rep gave me just a new phone while using my same battery, how can I check the build date of the phone with the serial number? I've seen mention of this somewhere on these forums about a link at Samsung that will tell me
Edit: Figured it out, it's under the Samsung product registration, when you enter your IMEI it tells you the manufacturer date. This one is also 7/27/10... I wonder if it's a common problem with older phones. Can you guys having this problem verify your manufacturing date?

Whats your data speeds

My speeds right now are horrible. I just got the note last week from my sgs2. Wont even get above 200kbs a sec. I went over my 5 gig cap last bill cycle on my sgs2 and should have a new bill cycle yesterday but still see no improvement on 4g speeds. Is something wrong or should i wait another day or two? The icon still shows 4g tho and not edge.
On my s2 i would gwt an average of 10mb a sec. I miss that
Sent from my SGH-T879 using xda premium

I say you wait it out. I normally get between 5mbs and 25mbs down and 500kbs and 3mbs up.

I'm curious as well. Can you guys post where you're located?

I'm in the LA area, Inglewood to be exact.

Rawsx....
When I first got my Note, my connection speeds were all over the place (from 300 kbs to 12 mbps..... but more consistantly on the lower end of that range). After a few days, I called T-Mobile and complained loudly (prior to the Note, I'd always had decent speeds here in the cul-de-sac). They ended up shipping me a signal booster (looks like a wi-fi router and a "base station"). I put the router-looking piece next to a window in my home office (area with strongest signal in house), and sat the "base station" piece in the family room. Now I'm consistantly getting around 15mbps down and 1-2 mbps up...
Sent from my SGH-T879 using xda premium

What's the model of that signal booster and where can I get one..?
Sent from my SGH-T879 using xda app-developers app

Atn..... I don't see a model number on either piece other than the "T-Mobile" logo stamped on both the router part and the base station...
I DID NOT have to pay for this booster..... I called T-Mobile and *****ed to high heaven about how bad my signal had gotten lately (lived in same house for over 15-years).... They took it upon themselves (T-Mobile) to send it to me... I think I did have to pay for shipping.... But it's more than doubled my 4G signal strength....
It may have helped that I've been with T-Mobile for about 11-years now and have a 5-line family plan (I'm sure that didn't hurt)....
Let us know how it turns out for you.....
Sent from my SGH-T879 using xda premium

The two things the One needs

1) a microsd slot, because what happens if your phone craps? BOOM everything lost right there. Its happened to my sisters iphone. "Blahblahblah just back it up everyday blablahblah" be realistic bro. BUT!!!! The fact that its otg capable is a good thing because that means we can use usb sticks right? Idk, I'm coming from the samsung epic 4g
2) A CHIN!! I can't be the only one who thinks this phone should've been the return of the chin? It looks so sexy, like an upgraded hero, a chin would've made it even sexier imo!
What do y'all think about the chin?
Sent from my SPH-D700 using xda app-developers app

If you're rooted you can send your backups to pc
Sent from my HTCONE using xda app-developers app

You can setup your phone to backup automatically to the cloud using Dropbox
Sent from my HTCONE using Tapatalk 4 Beta

1.) Yeah... We get it... 2.) No.
Sent from my HTCONE using Tapatalk 4 Beta

Move on with your life and move into the damn cloud people.
Sent from my HTCONE using xda app-developers app

youkosnake said:
Move on with your life and move into the damn cloud people.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium

My one backs up to the cloud every day when I plug it in just fine.
Sent from my HTCONE using xda app-developers app

I think the HTC backup program is beautiful. I've used it between ROMs with no problem at all. Pretty much negates my need for an SD card.
II will say they need more accessories though. Am I the only one who uses desktop docks anymore?

BrianBaker said:
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Hey Brian, just as an FYI, I called Sprint yesterday to complain about the lack of anything in Central Florida, and two things came up. First, I received a $15.00 credit, and second, they're saying that (this is obvious) they're working on LTE in the area. Taken with a grain of salt, they said they're anticipating a release this summer for LTE in our area. Fingers crossed.

eXplicit815 said:
Hey Brian, just as an FYI, I called Sprint yesterday to complain about the lack of anything in Central Florida, and two things came up. First, I received a $15.00 credit, and second, they're saying that (this is obvious) they're working on LTE in the area. Taken with a grain of salt, they said they're anticipating a release this summer for LTE in our area. Fingers crossed.
Click to expand...
Click to collapse
I'm just taking it in stride man..Im up and down about it and get close to leaving now and again but thinking about what the network is going to become keeps me from doing anything stupid...I don't even really care about LTE anymore,I just need a decent connection with decent speeds consistently(1.5-2.0Mb/sec)..Sad that in order to keep this HTC One from freaking out with all the driving I do I had to leave it set on CDMA Only so it doesn't try to connect to to weak 4G Signal areas(switching from 3G to 4G and back to 3G is so slow on this phone)
I had a chat with Sprint a few days/maybe a week ago..And they said the issues i'm having are because of the tower being worked on 4th street behind AOK Tires..Well that's BS because I drive by that tower every day heading out to the office and it has NOT been touched.Old legacy cabinets still in place/no workers/no panels and s4Gru also shows no work being done on any towers currently in Apopka.

krazyflipj said:
You can setup your phone to backup automatically to the cloud using Dropbox
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yup... I have had to restore my one multiple times... Even restores the way your desktop was laid out.
BrianBaker said:
Only rain clouds here in Florida on Sprint... Patiently waiting for sprint to fix it so I can use the cloud properly.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
In Florida on Sprint... what is the problem?

numus said:
In Florida on Sprint... what is the problem?
Click to expand...
Click to collapse
What isn't the problem? I drive 28 miles each way to and from work a day and consistently get .3 to .5mbps speeds.
---------- Post added at 10:42 AM ---------- Previous post was at 10:40 AM ----------
BrianBaker said:
I'm just taking it in stride man..Im up and down about it and get close to leaving now and again but thinking about what the network is going to become keeps me from doing anything stupid...I don't even really care about LTE anymore,I just need a decent connection with decent speeds consistently(1.5-2.0Mb/sec)..Sad that in order to keep this HTC One from freaking out with all the driving I do I had to leave it set on CDMA Only so it doesn't try to connect to to weak 4G Signal areas(switching from 3G to 4G and back to 3G is so slow on this phone)
I had a chat with Sprint a few days/maybe a week ago..And they said the issues i'm having are because of the tower being worked on 4th street behind AOK Tires..Well that's BS because I drive by that tower every day heading out to the office and it has NOT been touched.Old legacy cabinets still in place/no workers/no panels and s4Gru also shows no work being done on any towers currently in Apopka.
Click to expand...
Click to collapse
I hear what you're saying. They told me there is work being done on the towers out off Sandpiper and that could be reason I'm having problems, but I'm all the way over by Home Depot and Lowe's. I can sit in my house on Lake Anne and get an LTE signal, but it bounces in and out. So, pointless pretty much. They had no response for when I'm at my office in South Orlando.

eXplicit815 said:
What isn't the problem? I drive 28 miles each way to and from work a day and consistently get .3 to .5mbps speeds.
Click to expand...
Click to collapse
http://www.nbcmiami.com/news/local/Florida-Lawmakers-Pass-Texting-While-Driving-Ban-205859031.html You wont have to worry about your wireless speeds on the road anymore.
eXplicit815 said:
I hear what you're saying. They told me there is work being done on the towers out off Sandpiper and that could be reason I'm having problems, but I'm all the way over by Home Depot and Lowe's. I can sit in my house on Lake Anne and get an LTE signal, but it bounces in and out. So, pointless pretty much. They had no response for when I'm at my office in South Orlando.
Click to expand...
Click to collapse
There is no offical LTE in Orlando and that they are doing full network upgrades... This requires them to screw with the towers for some time.
As for the comment about "I don't see any tower work"... Most of the tower work is done at the base. The only tower upgrade is when they install Network Vision (replace the copper up to the cell with fiber and replace the base modules). So even when they are doing a network vision, the only "visible" upgrade is when they are replacing the copper. http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
Just be happy you can get LTE anywhere in an unofficial market... I am in Tallahassee and we still barely have 3g eventho we are on the LTE rollout list.

numus said:
http://www.nbcmiami.com/news/local/Florida-Lawmakers-Pass-Texting-While-Driving-Ban-205859031.html You wont have to worry about your wireless speeds on the road anymore.
There is no offical LTE in Orlando and that they are doing full network upgrades... This requires them to screw with the towers for some time.
As for the comment about "I don't see any tower work"... Most of the tower work is done at the base. The only tower upgrade is when they install Network Vision (replace the copper up to the cell with fiber and replace the base modules). So even when they are doing a network vision, the only "visible" upgrade is when they are replacing the copper. http://newsroom.sprint.com/press_kits.cfm?presskit_id=19
Just be happy you can get LTE anywhere in an unofficial market... I am in Tallahassee and we still barely have 3g eventho we are on the LTE rollout list.
Click to expand...
Click to collapse
That's all fine and dandy that they're working on the upgrades now and that's why the speeds are slow. But for as long as I can remember, I've never had a good speed with Sprint. I'd hit a spot once in a while that would put me close or over 1mbps, but every other time, it's literally below .5mbps. It's ridiculous.

eXplicit815 said:
That's all fine and dandy that they're working on the upgrades now and that's why the speeds are slow. But for as long as I can remember, I've never had a good speed with Sprint. I'd hit a spot once in a while that would put me close or over 1mbps, but every other time, it's literally below .5mbps. It's ridiculous.
Click to expand...
Click to collapse
That is about standard for half max distance from the tower... The theoretical Rev. A high is based upon a high SNR (that was never really achievable at distance with copper).

really? before they started working on lte I always got fantastic speeds. When I got my OG Evo I pulled 2-3 mbps on 3g, and 5-20 on wimax. I really only get pissed when they are working on towers in my area, then my connection drops to .2-.5mbps, but I stay because after its done Im back to the good old 3g speeds, and 10-30 mbps on LTE. I love sprint, and most of all I love my unlimited data. I know youve heard it 1000 times, but hold on, its getting a lot better.

Deathsnuggle said:
really? before they started working on lte I always got fantastic speeds. When I got my OG Evo I pulled 2-3 mbps on 3g, and 5-20 on wimax. I really only get pissed when they are working on towers in my area, then my connection drops to .2-.5mbps, but I stay because after its done Im back to the good old 3g speeds, and 10-30 mbps on LTE. I love sprint, and most of all I love my unlimited data. I know youve heard it 1000 times, but hold on, its getting a lot better.
Click to expand...
Click to collapse
That is max burst (not sustainable). There is a lot to it, but one of the main things is degredation of the SNR (which is why they switched from copper to fiber). Also channel interference. Most users will experience between 500 - 1000 kbit sustained speeds. You are also limited by the reverse link when submitted requests.

All I got to say is if the reason my speeds are so bad is because they are working on towers in my area. Then it's been one hell of a process upgrading 1 single tower for over 3 years.
Sent from my HTCONE using xda premium

Question about reception

I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!

I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
Sent from my HTCONE using xda app-developers app

Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!

Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app

Thanks jrgalioto. Will let you know what happens...

jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium

No you won't lose any data but a nandroid never hurts
Sent from my HTCONE using xda premium

josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.

weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app

Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.

Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.

Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.

the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Click to expand...
Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app

HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.