Database Develop

Anyone in LA?

I've noticed DRAMATIC worsened signal and slower data speeds since HSPA+ got turned on. The whole reason I switched to T-mobile has turned against me, I now experience the connectivity issues from holding the phone that were previously non existent to me and I'm almost always on EDGE. If it does connect to HSPA its unusably slow whereas it used to be close to 2mb speeds prior to their "upgrade" anyone else experiencing this?
Sent from my Nexus One using XDA App

Yes I was near Beverly hills today off the 10 and I particularly had zero 3g, lost service completely, then it stayed on edge. This area never did this before. I bet they are doing network maintenance or something. Which area are you having problems?

Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App

katiepea said:
Hopefully that's what the issue is, maintenance. I'm in downtown-hollywood most of the time and have always had great service, until the pay few days, always dropping calls, slow data, etc...
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
YES same exact thing with my buddy's t-mo N1 when we were downtown.
Compared each others device (got an att vers.) he didnt even have access to maps. But he's been crying about it for a while now, even in Santa Monica he would have some reception trouble and connecting to EDGE.
Last time he told me he found a work-around and got a widget turning the thing on and off to reset but I honestly don't believe that's a workaround..
maintenance, yeah better chance. found an article stating t-mo working on 4G, hopefully itll make you feel better. Try and keep your phone nice and clean b/c hopefully the N1 is rockin by then.
t-mo to 4g maintenance.

Other cities have reported similar issues while upgrading to hspa + so I'm confident it'll get better, i mean before this is was fantastic for meso I don't really see how it would get worse
Sent from my Nexus One using XDA App

Data disconnects

Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.

the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?

abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.

Actually it was "juicedefender" that disabled data.. Got it back
Sent from my DROID BIONIC using XDA App

I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has

The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..

Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.

I just turn Airplane mode on and off.

From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.

jwthompson said:
I just turn Airplane mode on and off.
Click to expand...
Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
Sent from my DROID BIONIC using xda premium

I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.

Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
Click to expand...
Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.

No data again...

This is getting old, I thought when I traded in my POS thunderbolt I was done with these problems. Hard reset, pulled SIM, pulled battery, & still nothing. Someone please remind me why I'm paying $110+ a month for service that seems to always have problems. I'm not rooted, was told to get new SIM from VZW..too bad they are closed at 11 pm
Sent from my DROID BIONIC using Tapatalk

recently i took a road trip from FL to MI. Not even an hour into the trip i lost all data connectivity. when i called VZ i was xferred to tier 2 support. when they couldn't help me they xferred me to the 4G support team. they couldn't help me either so the guy figured my radio was toast and sent me a new phone but also left my ticket open for additional research. once i hit the Atlanta area my 4G lit up and all was well. but the moment i left a 4G area i was dead in the water. the next day I was called back on the open ticket. the tech told me they were pushing a hybrid PRL to my phone b/c the region i was traveling in (and where i live) had a lot of old alltel towers. well low and behold my data connection has been flawless since. no more handoff issues either whereas before i was dropping the data connection almost daily.
not sure if this would resolve your issue but perhaps its worth a shot. call tech support and ask to speak to the 4G group - maybe say they were helping you before and you need to follow up just in case there are any restrictions to who they transfer to that dept.
Sent from my DROID BIONIC using XDA App

I have had days where my data goes in and out all day long and other days where my data is solid all day. The other day, a day when I left my GPS in my wife's car and was traveling out of town, I lost data for the entire day. I called VZW tech support and of course they didn't know as much about the phone as I did and couldn't help. I am rooted, running the latest update pulled from the Motorola servers. I am afraid to take it in to Verizon because I don't want them to see that the phone is rooted and refuse to help me. Right now, if I unroot, the only way they would be able to tell that the phone had been rooted is because I can't revert to the old baseband, so I figure I'll wait for the official update to roll out, try that if it is different that what I already have, and if that doesn't fix it, I can bring it in to Verizon because my baseband will then match stock, updated phones. I agree, this a really frustrating situation that we shouldn't be paying for.

Does this mean you're running the .893 version of the radio?

y3llo said:
Does this mean you're running the .893 version of the radio?
Click to expand...
Click to collapse
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.

I find I only drop 3g never 4g even then an airplane toggle usually brings it right back.
Sent from my DROID BIONIC using XDA App

Calla969 said:
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.
Click to expand...
Click to collapse
I'm having the same issues... Also on leaked radio.. but now with new radio when I leave 4g area add I did yesterday.. I lost all data connection, until I returned to 4g area, and did a batt, sd, and Sim card pull.. I really regret this garbage phone.. I average 60GB a month
on my thunderbolt.. Can barely use ten on this hunk of crap.

Data Dropping Issues. Maybe blaming on Revo is Pre-Mature???

Ok, I've come across a couple of posts here relating to Data Dropping issues and Blaming them on the Revo... Don't give up on your Revo just yet, especially if your issues have been ongoing for the past 3-4 days.
For the past few days I've been playing around with a couple of HTC Thunderbolts to see if having all the custom ROMs were worth anything. (Revo Lacks them aside from MT's awesome efforts!).
Well, I thought the HTC's were having Data Dropping issues. Going back and forth from the Thunderbolts to the Revo, it was really weird on the timing. What a lot of people don't know is that Verizon has been having a lot of Data issue the past few days. I hope that you haven't been having those issue and thinking it's your phone and it's really Verizon.
It seemed that anytime I would begin to access the Internet, via my phone, tether, or whatever else means from the Phone's data, the data would drop out and take a while to come back in. Having 3qty HTC Thunderbolts (got crazy deals on them) and my Revo, I was able to pinpoint the DATA Issues being with Verizon and NOT the phones, including my Revo. All 4 phones having issues??? I don't think so. It's Verizon!!!!
So, take this as a warning. You aren't going to hear about every time Verizon has an outage. They will hide that information because it's bad PR. It's always good to have another phone around you can slip your SIM Card into and see if that one is having issues also.
I just wanted to make note of that because the timing was the worst it could be. the past few days I was going nuts trying to find a ROM that was cool and worked without issues. Kept having Data Drops. One ROM seemed to 'slow' that down, but think it was just timing.
Anytime you have these 'Data Drops', go to your local Verizon store and 'play with the demo phones'!!! This will also give you hands on insight if the data on your phone is an issue or if it's Verizon.
Believe me, the past 3 days, it's been all over the place. So far today, I've had strong reliable signal. I rely on my Data connection, even paying for the HotSpot service. So, when Data is out, I'm not on the net. (unless I can find a local Open router, lol)..
Hope this information helps.
OH, and BTW.. Although the HTC Thunderbolt had some nice ROMs, FM Radio built in, and ability to switch 3g/4g on the fly (no reboots), I still love the Revo wayyyy better. Especially with the work MT has done. (Although, MT, I may have to get back at you with the USB Tethering with 2.0... Would FC Settings when activating. Gotta check thread for anything already said and fixed first. )
-Cybie
EDIT: By Pre-Mature, one both ends of the spectrum. Those getting rid of Revo's for Data Drops, and for me to jump in with this post??? What your thoughts everyone? Am I on to something, or Revo's suddenly taking a dive in the Data connection world???

I've had this issue since I got the revolution. After Verizon sent me a replacement revo , it had the same issues so I flashed gingervolt 1.3 on it. I don't know if it was timing or just the rom but the data connection was much better. It very rarely dropped data connection. The last couple days seem to have been worse though , and I flashed gv2.0 right before it started doing it again.
Sent from my VS910 4G using XDA

Unfortunately my issue has been since I got my phone too. I just got tired of it lol.
Sent from my VS910 4G using XDA

I never had the issue until I went out to eat one night. I tried calling a Co worker, data was there, but the second I dialed out: nothing. I lost all data and connectivity. I tried switching over to 4g and that was a bust too,I was not in a 4g area. Knowing my phone kicks ass, I knew that could not be the issue, so I figured it was the density of the building our it was a bad tower. I walked outside and my phone worked fine. With phones relying on so many things to function it's hard to automatically blame the phone. Yesterday tune in was being dumb for me, but I figured it was just the app itself.
Sent from my VS910 4G using xda premium

If its on cdma network it wont have data and call connection at the same time. If its on 4g it can tho
Sent from my VS910 4G using XDA

Any one else having issues on the network

So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network

dogcmp6 said:
So my phone is having issues connecting to sprints network both cdma and lte, it will not make calls, and it will not recive or send texts, and when it does text or recive its a large amount of texts that were sent hours ago, is anybody else having this issue, sprint gave me the run around for two days saying it was the network, and then today (which is the 15th day) decided it was my device...HTC wants me to send the device into the repair center, and im royally pissed because I feel like sprint gave me the run around on this to avoid giving me another phone, so I am trying to figue out if any one else is having issues on the mobile network
Click to expand...
Click to collapse
Had a friends M8 start acting up the last couple days. I hard reset it twice today. Kept jumping in and out of roam. Wouldn't take a profile update. Sat next to my M8 mine was stable. Told him to take it to Sprint, of course he also gets the run around at Sprint. Lady at the Sprint store tells him it's acting up because he doesn't have a sim and he needs to put the sim back in. (I'm guessing she ejected the SD slot and nothing was there). They wouldn't do anything for him. It started working again when he got back, texted me tonight saying signal going in & out again. Told him to try another Sprint store or bring it back. They usually won't swap anything unless they can replicate the issue. I told him to try another store. This is why I refuse to go to the Sprint store unless I absolutely have to. Not only has the network been piss poor for almost a year, the store employees don't deserve minimum wage. If I would have been the one that went today, I may have erupted at the store when the lady tries to tell me my phone is missing a sim card which I know LTE won't work at all if a sim is missing. Not to mention I have no reason to take the sim out. My guess he has a bad radio and phone needs to be swapped. Sounds like you have a similar problem. Since I had my m8 to sit next to it side by side, it's pretty easy to troubleshoot. As much as it sucks going to the store, try another store or go back again hold your ground. I would hard reset everything just to make sure as they will prob make you do that anyway. Oh & not only did they tell him his sim card was missing, they said they don't have any to give him. The sprint store is absolutely worthless.

yeah, mine was working fine across town, but it stopped when i got home, so i suspect it may be the tower 2 blocks away

First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?

om4 said:
First phone seemed fine and I was told it was a network issue. I finally got them to switch out my phone and this one worked perfect until it forced a prl update, I wonder if it's not somehow related like that prl issue with the evolte. Has there been any actual updates to prl?
Click to expand...
Click to collapse
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it

dogcmp6 said:
I argued my way up the sprint tech support tiers (more like i told them i want level 3) got the guy to check the tower that gives me service, and got the statement "how has no one else reported this" the tower is only working at 50-60 percent and having antenna issues...He is giving me a credit everyday they dont have it repaired, and giving me follow up calls until they fix it
Click to expand...
Click to collapse
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.

skizzled said:
That's awesome!
Curious if I should call Sprint since I've been having to constantly "update" the profile since I got the phone in order to receive texts in a timely manner sometimes. Though, it seems to be okay for now anyway since the last time I forced a profile/prl update with ##SCRTN#.
Click to expand...
Click to collapse
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone

dogcmp6 said:
I would call sprint, I think some area is the towers, but some peoples issues are related to the device, I would drive around until you are well out of range of the tower where you're having the issue, and see if you still have issues. or see if you are getting any mip errors on your phone
Click to expand...
Click to collapse
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.

skizzled said:
I'm not so sure it's the device since it seems to be perfectly capable of everything working fluidly when I'm not at home. But, never know.
Where does one view MIP errors? Nothing has popped up on the screen and they have to be logged somewhere.
Click to expand...
Click to collapse
It would pop up in your status bar with a giant warning triangle (like you get for roaming) and would say "error could not connect to wireless data network"

I get that warning quite often.

Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<

ms79723 said:
Having issues as well. Contacted Sprint. Them dudes told me that it's this Connection Optimizer setting that's ****in it up. Psh whatever...still having the same problems. I'm just hoping it works itself out because idk how I feel about going back to the iPhone 5s right now :/
What they had me do was the hands free activation and then PRL & profile update. I've done this a couple of times now and nothing different has happened. I also just reset my phone for the **** of it (I say that because I knew before doing the reset that it wouldn't do anything).
So yeah, just playing the waiting game and hoping it fixes itself. But I'm starting to doubt that it will. Idk if it's a network issue or not. It's not affecting any other phones around me but didn't someoen say only a few phones have the Sprint Spark? So I guess I need to go through the GSV threads and see what's going on there. If they're having the same issues then I'll feel better. If not, then it's the phone >.<[/QUOTE
keep track of the number of days its been down, and call sprint so you can get an ac**** credit for the days its not working right, I have already vowed to annoy the holy living crap out of the cs department until they fix it, Im unemployed so I sit around the house filling out job apps all day so its something else to do lol.
Click to expand...
Click to collapse

Just curious everyone what color and where did y'all purchase your M8's
Sent from my 831C using XDA Premium 4 mobile app

Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.

mswlogo said:
Sounds like we are all having VERY similar issues.
Mine is Gun Metal, bought Online from Sprint first day. S/N starts with FA.
I agree with some ones comment above the problems started after Updating Profile/PRL.
I actually got LTE running today. But when I got home 3G won't stay up. Bounces between 1x, 3G, 1X Roam and 3G Roam.
I have a replacement coming tomorrow and I am going to try Updating Profile/PRL/Activate/Factory Reset multiple times AFTER I see it working.
To see what breaks it. Because I rather break it again than wait two months and get screwed.
I suspect the Sprint network is not quite ready for these phones. You might be ok today, but not tomorrow.
I also suspect the Connections Optimizer / Extreme Power Saver possibly being the culprit.
Click to expand...
Click to collapse
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,

dogcmp6 said:
Yeah, tech support and CS want to try an airave in my home, but that makes zero since, seeing as I wasnt having issues until last Wednesday, and up until then my phone was working just fine...
,
Click to expand...
Click to collapse
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.

mswlogo said:
I'm starting to wonder that somehow the phones are ahead of the towers in programming, once you did an update profile, especially with the OTA Firmware (or Harman).
Because my phone runs great in some areas. But just runs terrible in other areas that used to be ok a week ago.
Click to expand...
Click to collapse
Its possible, some one else said sprint scrwed up the provisioning on the m8 and the s5, and so some phones are having issues until they can get it sorted out

Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app

mobilecj said:
Any eta for the fix bc cdma only isn't fixing it. Some calls go straight to vm till I make a call for them to come in. This is frustrating!
Sent from my 831C using XDA Premium 4 mobile app
Click to expand...
Click to collapse
not that I have heard of, I am going to take the airave if they let me have it for free, since it seems my phone works fine when i go out of the house, which is rarely

Okay so I kept going to different Sprint stores and one guy said something that sounds believable (because I heard about it online)
He said that it's really the Sprint Spark that's messing up. There's an issue with the hand off. Since there's only one band in use at a time and Sprint's LTE can't handle voice...whenever you want to deal with voice you must go from LTE to CDMA. But he said there's an issue with our phone that's not allowing that to happen correctly. I was googling the **** and I found other people talking about this too. They were saying that the fix is really on Sprint to update their **** so that there's Sprint Spark everywhere.
If what these people are saying is true, then I'm sure I'm ****ed. And I think they're right to some degree. There's an issue with the hand off. In my house I have a weak LTE Spark connection. If I go into airplane mode and then come out of it, I can connect to Spark. But then it drops and everything stops working. If I go downtown I have a strong Spark connection and it seems like everything with my phone is fine. If I just drive from my place to downtown, I experience the drop. It's ridiculous.
So I can see how that's all true. But I'm really hoping it's not because if it is then I can't use this phone for a while. I kinda feel like I wasted money on it...this single band at a time **** is dumb. Yeah it may be easy on the battery life...but it's not helping with phone usage. Sprint wasn't ready for this :/
Here's link to what I was reading:
https://community.sprint.com/baw/thread/154841?start=45&tstart=0