Database Develop

Data disconnects

Is there a way to have the phone try to reconnect to data? I guess I live on a fringe area.

the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?

abuttino said:
the 4G LTE indicator (or 3g) hasn't come on all night long.
Could there possibly be a service outage around here?
Click to expand...
Click to collapse
Nope, it's the phone. I hard reset & it still does it. Called verizon, they know about it, so does motorola. They're expecting a MR in Nov.

Actually it was "juicedefender" that disabled data.. Got it back
Sent from my DROID BIONIC using XDA App

I am also having this problem. If Motorola still used vanilla android this wouldn't be an issue. I hate when manufacturers feel it necessary to fix something that isn't broke. I am sad to see how many people are experiencing this problem because if it was isolated to my phone and a few others then a warranty replacement would do the trick. I now feel like I wasted 380 on phone and accessories. I placed a call to Verizon tech support and their as clueless as usual. I hope an update is released soon that fixes this issue (or a custom rom). I remain hopeful that we start seeing good things on our Motorola devices now that google owns moto.
NOTE: I wish people would start reading through existing threads before starting new ones. I started a thread to this effect back on day 3. Several others have started threads to this effect as well. I think there are now 4 or 5 on this very same subject.
Sent from my DROID BIONIC using xda premium

I had nothing but horrible reception, dropped calls, and rarely data connection. I went into the store today luckily the phone did it while I was at the store, I had the rep call tech support and tech support said exchange it. They gave me another brand new bionic and SIM card and signal has been great so far at home where previously had no signal and had to use wifi all the time. I will see tomorrow how it is at work where I also had no signal but the thunderbolt did even though I sit right by our data center.
So far new bionic and sim has worked nothing else has

The original topic that I posted was a different problem than what the majority of people in here have *****ed about me starting a new thread..
My problem stemmed from a stupid program that disabled mobile data for battery saving purposes..

Called Verizon Today
When I called Verizon today I spoke to technically support and they told me this random data loss is a known problem with all the Motorola Droid Bionics and that they are currently working on a fix, and it is to be released the first week of October.

I just turn Airplane mode on and off.

From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.

jwthompson said:
I just turn Airplane mode on and off.
Click to expand...
Click to collapse
I pulled my battery to restart my phone this morning since we don't have a restart option. When the phone booted up I had lost my data connection. I then turned on airplane mode, waited about a minute than turned if back off and everything was back to normal. This is the first time this has happened to me and i have had my bionic since release day.
Sent from my DROID BIONIC using xda premium

I would personally get the phone exchanged out immediately. Since I got my replacement I have not had disconnects and havent seen 3g only 4g two bars minimum including at my desk next to a data center. Definitely a bad batch of phones/sims out there.

Stories said:
From what I've played with, my Bionic has a strong and clear data (3G/4G) and voice signal. I am in an area that's very urban and strong network coverage, though.
Click to expand...
Click to collapse
Same with me. Gotta love living in a big city, bathed in LTE coverage.

Anyone been able to get a different phone from Verizon for data/signal issues?

I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium

Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.

stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
Click to expand...
Click to collapse
I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
Sent from my DROID BIONIC using xda premium

I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC

Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
Sent from my DROID BIONIC using Tapatalk

nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I bought mine from best buy lol..
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Verizon told me they started rolling the update dec 1st in batches..
Sent from my DROID BIONIC using xda premium

I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...

mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
Click to expand...
Click to collapse
If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.

Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer

Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium

This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.

CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
Click to expand...
Click to collapse
Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.

Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
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justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
Sent from my ADR6400L using XDA App

Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App

I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
Sent from my DROID BIONIC using XDA App

Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
Click to expand...
Click to collapse
Can any confirm this? Anyone get it?

Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
Sent from my DROID BIONIC using Tapatalk

cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
Click to expand...
Click to collapse
what's the "SPC password"?
thanks

data going in and out help please !!

so i noticed for the last two days my 4g and 3g are going out not just a couple seconds either it for a good amount of time 10 to 15 minutes at a time anyone have a idea why this is or how to reslove this called verizon they don't have any outages at all worked fine for the previous 2 to 3 weeks that i had the phone with no issues what so ever...

what system and rom are you on ?

100 percent stock. Havent rooted yet
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Im having the same issue all stock as well with the latest update
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you can root and try 901 update. it seems to be a more stable radio

Not. Confident enough with a. Locked bootloader and have. To do a. Bit more research before crossing that bridge
Sent from my DROID BIONIC using XDA App

The locked bootloader isn't really a problem. You can still do a lot of stuff. We have some awesome roms,themes and hacks along with a great community with lots of helpful people

I can not say this will help you, but it helped me with the same problem, this is a fix I found on rootzwiki i believe, i forget the authors name but the fix is not mine and it is simple and gives me good connection for about 1-3 weeks before i have to do it again.
turn off your phone, pull battery, and sim card, replace battery and turn phone back on and let it boot up, turn phone off and replace sim card, turn phone backup, that is it. What I have read is that this refreshes your sim connection to Verizon, I have no idea if this is the case or not.
I did also find that when I activated an old phone to update some software in it and then tried to reactivate my Bionic the web site did not let me activate my sim card with the numbers it had on the card itself, so I called up Verizon and jumped through some hoops and they activated my sim card and had very good data connection after that for about a month. Just a reminder if you are rooted don't tell them that.
Hope this helps a bit.
My data still is not %100 but getting much closer when I pop the sim card in and out.

So what else is new.....
I am in Los Angeles, an area blanketed with 4G. I have a solid 4G connection at home 99.5% of the time. My first 4G phone was a Samsung Droid Charge and while I liked it I often found in my travels that I would have 0 connectivity and all my 3G friends would be surfing along just fine.
I thought it was my device and ended up going through 5 Charges and now Verizon has given me a Bionic and guess what, exact same performance (well, in terms of connectivity). I find it hard to believe that 6 phones by 2 manufacturers exhibit the same problem so concluded it had something to do with the geography of my travels and the associated towers and hand-offs.
I then read, and totally believe THIS

Thanks that worked great and you last posted good to know!!!!
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Sqwaller said:
I can not say this will help you, but it helped me with the same problem, this is a fix I found on rootzwiki i believe, i forget the authors name but the fix is not mine and it is simple and gives me good connection for about 1-3 weeks before i have to do it again.
turn off your phone, pull battery, and sim card, replace battery and turn phone back on and let it boot up, turn phone off and replace sim card, turn phone backup, that is it. What I have read is that this refreshes your sim connection to Verizon, I have no idea if this is the case or not.
I did also find that when I activated an old phone to update some software in it and then tried to reactivate my Bionic the web site did not let me activate my sim card with the numbers it had on the card itself, so I called up Verizon and jumped through some hoops and they activated my sim card and had very good data connection after that for about a month. Just a reminder if you are rooted don't tell them that.
Hope this helps a bit.
My data still is not %100 but getting much closer when I pop the sim card in and out.
Click to expand...
Click to collapse
Well I am on the. 901 update and on the same day I got a new sim card. And my connection was completely solid..... for two days. After that the drops were as bad as ever. I WOULD SAY AT LEAST 50% so I am trying this right now well I did already actually. IT HAS JUST DROPPED ME WHILE WRITING THIS. However it did not last long because its already back. I dunno I am just gettin tired of it. Maybe I should have spent the extra money to get the rezound. I am. Just frusterated. I really appreciate this idea. I will keep trying it for a while.
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Have had mine for close to two weeks. Data drops weren't a problem until a day or two in. Figured out that at least for me, it was my own doing. Some of you are probably the same, while others are something different.
Settings>Data & Battery Manager>Battery Mode>
From here you have several options. I had set mine up on custom one night, while half asleep, laying in the bed, playing with my new phone.
This morning it dawned on me, after thinking that it seemed a lot like Juice Defender acts when it takes a while to register data again. I went back in and changed it from a custom profile, to Performance Mode. Voila....
All day long and not single data drop.
Hope this helps some of you.

I have had 1, 5 second drop since updating to .901. I would urge anyone that is having serious data drop issues to try it. It is a signed update and is supported by Verizon and Motorola. They can't void your warranty or anything for updating to it.

How would go about. 901 do I gave to root anyway to push this to phone without root
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Data Dropping Issues. Maybe blaming on Revo is Pre-Mature???

Ok, I've come across a couple of posts here relating to Data Dropping issues and Blaming them on the Revo... Don't give up on your Revo just yet, especially if your issues have been ongoing for the past 3-4 days.
For the past few days I've been playing around with a couple of HTC Thunderbolts to see if having all the custom ROMs were worth anything. (Revo Lacks them aside from MT's awesome efforts!).
Well, I thought the HTC's were having Data Dropping issues. Going back and forth from the Thunderbolts to the Revo, it was really weird on the timing. What a lot of people don't know is that Verizon has been having a lot of Data issue the past few days. I hope that you haven't been having those issue and thinking it's your phone and it's really Verizon.
It seemed that anytime I would begin to access the Internet, via my phone, tether, or whatever else means from the Phone's data, the data would drop out and take a while to come back in. Having 3qty HTC Thunderbolts (got crazy deals on them) and my Revo, I was able to pinpoint the DATA Issues being with Verizon and NOT the phones, including my Revo. All 4 phones having issues??? I don't think so. It's Verizon!!!!
So, take this as a warning. You aren't going to hear about every time Verizon has an outage. They will hide that information because it's bad PR. It's always good to have another phone around you can slip your SIM Card into and see if that one is having issues also.
I just wanted to make note of that because the timing was the worst it could be. the past few days I was going nuts trying to find a ROM that was cool and worked without issues. Kept having Data Drops. One ROM seemed to 'slow' that down, but think it was just timing.
Anytime you have these 'Data Drops', go to your local Verizon store and 'play with the demo phones'!!! This will also give you hands on insight if the data on your phone is an issue or if it's Verizon.
Believe me, the past 3 days, it's been all over the place. So far today, I've had strong reliable signal. I rely on my Data connection, even paying for the HotSpot service. So, when Data is out, I'm not on the net. (unless I can find a local Open router, lol)..
Hope this information helps.
OH, and BTW.. Although the HTC Thunderbolt had some nice ROMs, FM Radio built in, and ability to switch 3g/4g on the fly (no reboots), I still love the Revo wayyyy better. Especially with the work MT has done. (Although, MT, I may have to get back at you with the USB Tethering with 2.0... Would FC Settings when activating. Gotta check thread for anything already said and fixed first. )
-Cybie
EDIT: By Pre-Mature, one both ends of the spectrum. Those getting rid of Revo's for Data Drops, and for me to jump in with this post??? What your thoughts everyone? Am I on to something, or Revo's suddenly taking a dive in the Data connection world???

I've had this issue since I got the revolution. After Verizon sent me a replacement revo , it had the same issues so I flashed gingervolt 1.3 on it. I don't know if it was timing or just the rom but the data connection was much better. It very rarely dropped data connection. The last couple days seem to have been worse though , and I flashed gv2.0 right before it started doing it again.
Sent from my VS910 4G using XDA

Unfortunately my issue has been since I got my phone too. I just got tired of it lol.
Sent from my VS910 4G using XDA

I never had the issue until I went out to eat one night. I tried calling a Co worker, data was there, but the second I dialed out: nothing. I lost all data and connectivity. I tried switching over to 4g and that was a bust too,I was not in a 4g area. Knowing my phone kicks ass, I knew that could not be the issue, so I figured it was the density of the building our it was a bad tower. I walked outside and my phone worked fine. With phones relying on so many things to function it's hard to automatically blame the phone. Yesterday tune in was being dumb for me, but I figured it was just the app itself.
Sent from my VS910 4G using xda premium

If its on cdma network it wont have data and call connection at the same time. If its on 4g it can tho
Sent from my VS910 4G using XDA

The 4G bug

I've heard of this and it finally hit me about two weeks ago. After about a week of being on unofficial .905 with a motofail root my 4G stopped. I tried progressive measures until finally just doing a factory reset and flashing stock .902. After that still no 4G. Then I let the phone stock update to .905, still no 4G (i mean literally never and I live right next to a strong Verizon 4G tower.
After the .905 update i tried pulling the sim and then rebooting, changing Android ID with Titanium, then reinstalling sim while subsequent reboot was ongoing. After doing this twice I got 4G with full bars for about ten minutes before going back to 3G. After that I could never get 4G again no matter what.
So last night I updated to the ICS 33 build hoping for a change. Nothing. I did a clear data and change Android ID, pulled sim a million different ways. It's just not going to happen for me. This phone has never been wet, abused, or had a custom ROM, btw.
So i called Verizon this morning and here is where my question comes in. I was honest with then on all that I've done to the phone and their basic response was: "we know the Bionic has an LTE issue and will send you another free at no cost right now." That's pretty awesome, but I'm now worrying about protecting the phone from losing LTE ability again. I really like the ICS leak and want to install it as soon as I get the new phone, but I don't want anymore LTE problems.
Are there any strong theories on why this happens? Anything to avoid? I'm leaning toward thinking it may be a hardware thing affecting a certain batch and then convoluted by the refurb tendencies of the day. Does that sound logical?

On a side note, if anyone has something they want tested let me know. I can do it to the 4G crapped phone before returning.

I had an issue with one Bionic where the 4G drivers kept disappearing, and then finally one day never came back. They replaced my phone. It happened once on my new phone when I first had it, but hasn't occurred since. I personally think the 4G radio gets burned out and shuts down, but have no way of proving it.

Insane! Just got done doing done housework and now i have LTE; the usual 4-5 bars.
I am now thoroughly confused. It hasn't worked once in over a week.

So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.

k_jank said:
So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.
Click to expand...
Click to collapse
You will love .2233!
Sent from my DROID BIONIC using XDA

Lol, and i get a new phone now anyway. I did have a couple scratches in the old gorilla glass.
Sent from my DROID BIONIC using Tapatalk 2

The more i think about it the more fishy it sounds. My 4G was nonexistant for two weeks yet now it works great. I had been on 2233 for over 12 hours by that point and fine numerous reboots. Just convenient is all I'm saying.
Sent from my DROID BIONIC using Tapatalk 2

Ive been going through the LTE thing too. Called lvl2 tech today (nice guy cant say bad things about them) and about 40 minutes later i get Lte back...
on the phone he didnt know anything about known issues.. but.. he thought my area had a saturation issue.
I hadnt seen this thread before just now. All the pieces come together.
Im itching to move to ICS but am concerned about GPS reliability as i use mine for geocaching.

Im running the .230 leak still and have no issues at all. I havent moved to any newer leak for that reason. Im stable and everything seems to work.
sent from my DROID BIONIC via XDA App

4G is not a Bionic issue
Verizon can say what they want - but the 4G issue is localized.
I travel a lot - from VA to PA frequently, and out to Denver regularly. A couple months ago 4G just went away (note that Richmond and Denver both have extensive 4G coverage).
I can get 4G in Newport News, VA, but not in Richmond, Denver, or anwhere between Richmond and PA (like DC or any of Eastern MD, or Delware). These are all places where I used to get 4G consistently.
I've tried multiple reboots. Nope - only place I now get 4G is Newport News. I also have firends/coworkers on Verizon (my company uses it), and NO ONE can get 4G in Richmond any more, on any phone.

My 4G cut out this morning in a certain area...I typically get 4G in that area and it is on an extended 4G coverage area. I noticed my phone lost 4G rather than switch over to 3G. I saw it go from blank to 1X to 3G and never recovered to 4G. I am currently in a 3G area atm and won't know if something's changed til i go home where I will pass thru the extended 4g then 4g.

In Boston I frequent a few areas and for over 2 WEEKS 4G would not function near one of my haunts. It used to be 4 bars and had decent speeds, then all of a sudden whenever I was in the area my phone would keep switching from 4G to 3G, but if I walked a couple blocks down the street I had a full 4G signal again and data worked perfectly. After the first week the problem became even worse, the phone would get stuck with a white 4G symbol and would keep toggling from white to blue but never got a connection and thus the only way I could use data in the area was to use wireless. Again if I walked a couple blocks down the street I had a full 4G signal and perfect data. Then one day the problem just went away.
I've heard similar stories from others around the country so it appears Verizon is having serious localized issues with some of the LTE towers. This happened in late June through the first week of July and I haven't experienced the problem since.
I should note I also did have the issue where 4G stopped working completely when I installed one of the leaked GB builds and the solution in that case was pulling the SIM card, rebooting, then replacing the SIM card and all worked again after about 10 minutes.

currently in middle of Fresno, CA and no 4g...

I had major 4G issues with my Thunderbolt.... I just bought a Bionic and now I am having the same issues.
Luke

I rebooted my phone in a 4G area this morning. The 4G icon popped up briefly and then quickly disappeared to the 3G icon. I never had 4G problems before and now this is happening. I am annoyed but not to the point where I need to switch phones.