Database Develop

No data again...

This is getting old, I thought when I traded in my POS thunderbolt I was done with these problems. Hard reset, pulled SIM, pulled battery, & still nothing. Someone please remind me why I'm paying $110+ a month for service that seems to always have problems. I'm not rooted, was told to get new SIM from VZW..too bad they are closed at 11 pm
Sent from my DROID BIONIC using Tapatalk

recently i took a road trip from FL to MI. Not even an hour into the trip i lost all data connectivity. when i called VZ i was xferred to tier 2 support. when they couldn't help me they xferred me to the 4G support team. they couldn't help me either so the guy figured my radio was toast and sent me a new phone but also left my ticket open for additional research. once i hit the Atlanta area my 4G lit up and all was well. but the moment i left a 4G area i was dead in the water. the next day I was called back on the open ticket. the tech told me they were pushing a hybrid PRL to my phone b/c the region i was traveling in (and where i live) had a lot of old alltel towers. well low and behold my data connection has been flawless since. no more handoff issues either whereas before i was dropping the data connection almost daily.
not sure if this would resolve your issue but perhaps its worth a shot. call tech support and ask to speak to the 4G group - maybe say they were helping you before and you need to follow up just in case there are any restrictions to who they transfer to that dept.
Sent from my DROID BIONIC using XDA App

I have had days where my data goes in and out all day long and other days where my data is solid all day. The other day, a day when I left my GPS in my wife's car and was traveling out of town, I lost data for the entire day. I called VZW tech support and of course they didn't know as much about the phone as I did and couldn't help. I am rooted, running the latest update pulled from the Motorola servers. I am afraid to take it in to Verizon because I don't want them to see that the phone is rooted and refuse to help me. Right now, if I unroot, the only way they would be able to tell that the phone had been rooted is because I can't revert to the old baseband, so I figure I'll wait for the official update to roll out, try that if it is different that what I already have, and if that doesn't fix it, I can bring it in to Verizon because my baseband will then match stock, updated phones. I agree, this a really frustrating situation that we shouldn't be paying for.

Does this mean you're running the .893 version of the radio?

y3llo said:
Does this mean you're running the .893 version of the radio?
Click to expand...
Click to collapse
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.

I find I only drop 3g never 4g even then an airplane toggle usually brings it right back.
Sent from my DROID BIONIC using XDA App

Calla969 said:
Yes. Some days everything is fine, some days, not so much. Since it's so erratic, it's hard to say if the new radio improved anything.
Click to expand...
Click to collapse
I'm having the same issues... Also on leaked radio.. but now with new radio when I leave 4g area add I did yesterday.. I lost all data connection, until I returned to 4g area, and did a batt, sd, and Sim card pull.. I really regret this garbage phone.. I average 60GB a month
on my thunderbolt.. Can barely use ten on this hunk of crap.

Anyone been able to get a different phone from Verizon for data/signal issues?

I've been having so many issues w/ data and signal, im just wondering if I put enough pressure is there any way I could get Verizon to give me a different phone?
My phone is close to unusable how often I don't have signal and im just really tired of it..
Sent from my DROID BIONIC using xda premium

Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.

stelv said:
Well the update from Moto is suppose to fix this issues, so Verizon may make you wait til you receive the update before looking into swapping a phone for you.
The Restart Connections app from the market doesn't work for you? It works for me about 90% of the time when I lose my signal. Rarely I will have to reboot to get signal back.
Click to expand...
Click to collapse
I haven't tried that, ill try it but they promised me an update by early nov, and they've given me already 2 months of free service. I dont care about getting free service id rather pay instead of the hassle... I was just thinking they might since there highest level of support saying it was a known issue they were responsible for and had moto working on an update. Sucks I paid full retail on launch day and have only had problems..
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I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC

Yea Verizon definitely knows of the problems. Its common. Verizon will eventually offer you a new phone but it may not be something you want. If the problem isn't fixed after the update and they persist they will probably offer some better replacements.
I don't really have a big problem with connection but it is there. Some days it doesn't happen at all. Someone on another forum said they received an update from Moto already, so hopefully they start rolling out soon.
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nosit1 said:
I take it you can only complain to Verizon if you bought the device from them.
Sent from my DROID BIONIC
Click to expand...
Click to collapse
I bought mine from best buy lol..
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Verizon told me they started rolling the update dec 1st in batches..
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I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...

mistawolfe said:
I actually have a new one arriving today. My data loss is horrible. It will show full bars (3g and 4g) but the second I go to do something the data will drop. Extremely frustrating and annoying. I'm pretty sure I'm getting a refurb but if it holds data better I'm ok.
EDIT: Just wanted to add that is the FIRST time I've ever done a warranty replacement in 6 years with Verizon. Wasn't terribly difficult...
Click to expand...
Click to collapse
If you just got another Bionic, your problems aren't going to go away. I got my warranty replacement last week; same issues.
They did offer me a new phone; anything but the Razr. Considering I not only bought the phone at launch, but bought a couple hundred dollars in accessories...I want the phone to work as advertised; not a new phone.

Well the week before Thanksgiving I was actually sucessful of having the store giving me an actual off the floor replacement. Up until that time I have taken my phone into 4 different corporate stores in and around Cincinnati and each time The associate looked at the phone and just ordered their "certified like new" replacement shipped to my home. Now I want you all to know these "certified" units were nothing more than returns to VZW from others that are experiencing the same thing. I went out of my way to take the phone into the closest store when I experienced either the loss of data or the BSOD situation.
This time I tried something different which got me a brand new phone..not sure what pushed them over the edge though....On the 23rd of November I got the dead BSOD and immediately took the phone back to the origional store which I purchased it on the 12th of September and cornered my origional salesperson explaining that I have had four replacements...I sternly request for him to correct this problem WITHOUT pulling the battery....The store was moderately heavy with customers who had a ear tuned to my complaint. He was insistant that he had to pull the battery after plugging in a charger...I loudly told him to stop and demanded for customer service to be put on the line because I insisted pulling the battery was going to do nothing more than set me up with a return trip. He told me that all customer service was going to do is issue out another "certified" unit...Loudly I protested that this has to come to an end because all of the screen protectors he had sold me during the origional purchase are now gone and the battery life is degrading fast due to the constantly seeking for data problem. Everybody knows VZW does not ship a new battery or battery door with these "certified" units ( of course). As I would not budge on the "certified" route because my battery and battery door was showing signs of premature wear...the manager stepped in and allowed me to turn in my unit for another right out of the box...printed out a receipt for the return full price and then gave me a new receipt with the same price but with the november date. He told the associate to mark the unit defective screen out of box. Now he didnt allow me to have the new battery or door BUT I got a new unit which I am happy to report has not had a hiccup since...knock on wood. BUT BE FOR WARNED...if you are sucessful at getting a off the floor exchange...check your account because the billing dept of VZW thinks this is a upgrade and will sneak a updated contract date in on your account....It took two calls into customer service to explain to them this was not an upgrade and after they tell you that it has been noted....TAKE THE TIME to check online your contract date is put back to the origional date.
After a little bit of work I am a happy Bionic VZW customer

Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
1) turn off Bionic and pull SIM
2) power on the bionic and open phone. It will state the SIM is missing.
3)turn off the Bionic and insert SIM
You will need a pair of fine tweezers for this.
Sent from my ICS DROID BIONIC using xda premium

This won't help if you need the 4G throughput (for hotspot, etc), but my data connection is rock solid on the go if i choose CDMA Only mode under Mobile Networks.
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.

CaliTilt said:
Have you guys tried the SIM pull trick? My Bionic has not had a data problem since. I did this over a month ago.
Click to expand...
Click to collapse
Pulling the SIM did nothing for me, unfortunately. I'd demand a new (and different) phone, but I spent about $150 on accessories and don't want to unload those for pennies on FleaBay.

Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
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justin94 said:
Its all 4g phones. If u want reliable service. Switch back to a 3g only device. After 3 Droid charges, Verizon sent me this bionic. .. still having issues. Just gotta get use to it
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Click to expand...
Click to collapse
False....tbolt for me has never data dropped since being on actual gingerbread radios. Bionic? Even running the leak data dropped like none other.
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Pulling Sim worked at first but its gotten so bad it doesn't work as well anymore. I tried to get vzw to give me a diff phone but they wouldn't budge only offer me a refurb which I don't want after paying 700 full retail plus 150 in accessories.
And no not all 4g, my thunderbolt never gave me connectivity issues..
Sent from my XT875 using XDA App

I've had them all minus the revolution, my wife has my old tbolt now, granted her data drops are extremely Rare.....when they do happen, it takes a while to switch the radio back on
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Haze69 said:
Verizon told me they started rolling the update dec 1st in batches..
Click to expand...
Click to collapse
Can any confirm this? Anyone get it?

Turning off lte helped me. I have too reboot maybe every third day or so now to get back dropped data.every it was 4 or so times a day
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cixelsyddyslexic said:
I've taken to changing to LTE Only mode in the field testing interface (##PROGRAM) when I need to use LTE throughput for hotspot, and that, too, is rock solid. The problem seems to occur for me only when it's switching between CDMA and LTE.
Click to expand...
Click to collapse
what's the "SPC password"?
thanks

Data Dropping Issues. Maybe blaming on Revo is Pre-Mature???

Ok, I've come across a couple of posts here relating to Data Dropping issues and Blaming them on the Revo... Don't give up on your Revo just yet, especially if your issues have been ongoing for the past 3-4 days.
For the past few days I've been playing around with a couple of HTC Thunderbolts to see if having all the custom ROMs were worth anything. (Revo Lacks them aside from MT's awesome efforts!).
Well, I thought the HTC's were having Data Dropping issues. Going back and forth from the Thunderbolts to the Revo, it was really weird on the timing. What a lot of people don't know is that Verizon has been having a lot of Data issue the past few days. I hope that you haven't been having those issue and thinking it's your phone and it's really Verizon.
It seemed that anytime I would begin to access the Internet, via my phone, tether, or whatever else means from the Phone's data, the data would drop out and take a while to come back in. Having 3qty HTC Thunderbolts (got crazy deals on them) and my Revo, I was able to pinpoint the DATA Issues being with Verizon and NOT the phones, including my Revo. All 4 phones having issues??? I don't think so. It's Verizon!!!!
So, take this as a warning. You aren't going to hear about every time Verizon has an outage. They will hide that information because it's bad PR. It's always good to have another phone around you can slip your SIM Card into and see if that one is having issues also.
I just wanted to make note of that because the timing was the worst it could be. the past few days I was going nuts trying to find a ROM that was cool and worked without issues. Kept having Data Drops. One ROM seemed to 'slow' that down, but think it was just timing.
Anytime you have these 'Data Drops', go to your local Verizon store and 'play with the demo phones'!!! This will also give you hands on insight if the data on your phone is an issue or if it's Verizon.
Believe me, the past 3 days, it's been all over the place. So far today, I've had strong reliable signal. I rely on my Data connection, even paying for the HotSpot service. So, when Data is out, I'm not on the net. (unless I can find a local Open router, lol)..
Hope this information helps.
OH, and BTW.. Although the HTC Thunderbolt had some nice ROMs, FM Radio built in, and ability to switch 3g/4g on the fly (no reboots), I still love the Revo wayyyy better. Especially with the work MT has done. (Although, MT, I may have to get back at you with the USB Tethering with 2.0... Would FC Settings when activating. Gotta check thread for anything already said and fixed first. )
-Cybie
EDIT: By Pre-Mature, one both ends of the spectrum. Those getting rid of Revo's for Data Drops, and for me to jump in with this post??? What your thoughts everyone? Am I on to something, or Revo's suddenly taking a dive in the Data connection world???

I've had this issue since I got the revolution. After Verizon sent me a replacement revo , it had the same issues so I flashed gingervolt 1.3 on it. I don't know if it was timing or just the rom but the data connection was much better. It very rarely dropped data connection. The last couple days seem to have been worse though , and I flashed gv2.0 right before it started doing it again.
Sent from my VS910 4G using XDA

Unfortunately my issue has been since I got my phone too. I just got tired of it lol.
Sent from my VS910 4G using XDA

I never had the issue until I went out to eat one night. I tried calling a Co worker, data was there, but the second I dialed out: nothing. I lost all data and connectivity. I tried switching over to 4g and that was a bust too,I was not in a 4g area. Knowing my phone kicks ass, I knew that could not be the issue, so I figured it was the density of the building our it was a bad tower. I walked outside and my phone worked fine. With phones relying on so many things to function it's hard to automatically blame the phone. Yesterday tune in was being dumb for me, but I figured it was just the app itself.
Sent from my VS910 4G using xda premium

If its on cdma network it wont have data and call connection at the same time. If its on 4g it can tho
Sent from my VS910 4G using XDA

The 4G bug

I've heard of this and it finally hit me about two weeks ago. After about a week of being on unofficial .905 with a motofail root my 4G stopped. I tried progressive measures until finally just doing a factory reset and flashing stock .902. After that still no 4G. Then I let the phone stock update to .905, still no 4G (i mean literally never and I live right next to a strong Verizon 4G tower.
After the .905 update i tried pulling the sim and then rebooting, changing Android ID with Titanium, then reinstalling sim while subsequent reboot was ongoing. After doing this twice I got 4G with full bars for about ten minutes before going back to 3G. After that I could never get 4G again no matter what.
So last night I updated to the ICS 33 build hoping for a change. Nothing. I did a clear data and change Android ID, pulled sim a million different ways. It's just not going to happen for me. This phone has never been wet, abused, or had a custom ROM, btw.
So i called Verizon this morning and here is where my question comes in. I was honest with then on all that I've done to the phone and their basic response was: "we know the Bionic has an LTE issue and will send you another free at no cost right now." That's pretty awesome, but I'm now worrying about protecting the phone from losing LTE ability again. I really like the ICS leak and want to install it as soon as I get the new phone, but I don't want anymore LTE problems.
Are there any strong theories on why this happens? Anything to avoid? I'm leaning toward thinking it may be a hardware thing affecting a certain batch and then convoluted by the refurb tendencies of the day. Does that sound logical?

On a side note, if anyone has something they want tested let me know. I can do it to the 4G crapped phone before returning.

I had an issue with one Bionic where the 4G drivers kept disappearing, and then finally one day never came back. They replaced my phone. It happened once on my new phone when I first had it, but hasn't occurred since. I personally think the 4G radio gets burned out and shuts down, but have no way of proving it.

Insane! Just got done doing done housework and now i have LTE; the usual 4-5 bars.
I am now thoroughly confused. It hasn't worked once in over a week.

So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.

k_jank said:
So now i get to see how the battery on 2233 holds up with LTE. Running 905 with 3G only was a treat in that one respect. I was getting 33 hours typically. That's with checking news and Facebook like 30 times a day, at least a call an hour, steady Wordfued games, Bluetooth/GPS on all the time.
Click to expand...
Click to collapse
You will love .2233!
Sent from my DROID BIONIC using XDA

Lol, and i get a new phone now anyway. I did have a couple scratches in the old gorilla glass.
Sent from my DROID BIONIC using Tapatalk 2

The more i think about it the more fishy it sounds. My 4G was nonexistant for two weeks yet now it works great. I had been on 2233 for over 12 hours by that point and fine numerous reboots. Just convenient is all I'm saying.
Sent from my DROID BIONIC using Tapatalk 2

Ive been going through the LTE thing too. Called lvl2 tech today (nice guy cant say bad things about them) and about 40 minutes later i get Lte back...
on the phone he didnt know anything about known issues.. but.. he thought my area had a saturation issue.
I hadnt seen this thread before just now. All the pieces come together.
Im itching to move to ICS but am concerned about GPS reliability as i use mine for geocaching.

Im running the .230 leak still and have no issues at all. I havent moved to any newer leak for that reason. Im stable and everything seems to work.
sent from my DROID BIONIC via XDA App

4G is not a Bionic issue
Verizon can say what they want - but the 4G issue is localized.
I travel a lot - from VA to PA frequently, and out to Denver regularly. A couple months ago 4G just went away (note that Richmond and Denver both have extensive 4G coverage).
I can get 4G in Newport News, VA, but not in Richmond, Denver, or anwhere between Richmond and PA (like DC or any of Eastern MD, or Delware). These are all places where I used to get 4G consistently.
I've tried multiple reboots. Nope - only place I now get 4G is Newport News. I also have firends/coworkers on Verizon (my company uses it), and NO ONE can get 4G in Richmond any more, on any phone.

My 4G cut out this morning in a certain area...I typically get 4G in that area and it is on an extended 4G coverage area. I noticed my phone lost 4G rather than switch over to 3G. I saw it go from blank to 1X to 3G and never recovered to 4G. I am currently in a 3G area atm and won't know if something's changed til i go home where I will pass thru the extended 4g then 4g.

In Boston I frequent a few areas and for over 2 WEEKS 4G would not function near one of my haunts. It used to be 4 bars and had decent speeds, then all of a sudden whenever I was in the area my phone would keep switching from 4G to 3G, but if I walked a couple blocks down the street I had a full 4G signal again and data worked perfectly. After the first week the problem became even worse, the phone would get stuck with a white 4G symbol and would keep toggling from white to blue but never got a connection and thus the only way I could use data in the area was to use wireless. Again if I walked a couple blocks down the street I had a full 4G signal and perfect data. Then one day the problem just went away.
I've heard similar stories from others around the country so it appears Verizon is having serious localized issues with some of the LTE towers. This happened in late June through the first week of July and I haven't experienced the problem since.
I should note I also did have the issue where 4G stopped working completely when I installed one of the leaked GB builds and the solution in that case was pulling the SIM card, rebooting, then replacing the SIM card and all worked again after about 10 minutes.

currently in middle of Fresno, CA and no 4g...

I had major 4G issues with my Thunderbolt.... I just bought a Bionic and now I am having the same issues.
Luke

I rebooted my phone in a 4G area this morning. The 4G icon popped up briefly and then quickly disappeared to the 3G icon. I never had 4G problems before and now this is happening. I am annoyed but not to the point where I need to switch phones.

Question about reception

I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!

I know lately I've been having dropped calls a lot. Two tonight actually with decent signal. Idk if it's my replacement phone or a rom I flashed.
Sort of tough to figure out which it could be.
Sent from my HTCONE using xda app-developers app

Tried my girlfriends phone using Tune-In listening to the same channel and her phone does the same thing. She also have the HTC One. Just wonder if power management is just too tight and not enough processor to keep the stream going. Full bars in a 4G area and still buffers. Even when sitting still in my house!
Just very frustrating!

Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app

Thanks jrgalioto. Will let you know what happens...

jrgalioto said:
Mine was doing it too. Dial ##72786# and reset network settings. The phone will reboot and go through the hands free activation... After that I have not had any issues... FYI, I'm actually a tech at a corporate sprint store, and I'm surprised by how many reps don't know that ##code. The network being flaky is a real thing because of network vision upgrades taking large sections of our footprint offline for upgrades, although I can understand that it hardly instills confidence in our customers... However it is not a catch all for what could be a hardware issue.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium

No you won't lose any data but a nandroid never hurts
Sent from my HTCONE using xda premium

josh030181 said:
Will the hand free activation reset the phone, will I lose any of my data, should I do a Nan backup become doing it
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
You will not lose any data, doing reset for hands free activation.
Sent from my lair.

weidnerj said:
I recently (last week) got the HTC One coming from the HTC LTE and notice that it seems like every few minutes I lose network connectivity. More specifically when listening to streaming music. Even if the phone is stationary and doesn't matter what part of town (Kansas City), that I have where the music stops and buffers. Also had dropped a call on a road that I never had issues with phone calls before.
The phone was rooted, and took it to the Sprint store and they told me that the towers in town were all flaky (bad thing to say about their network), and that they didn't have a method of testing the radio. That night that I took it to the Sprint store, the girlfriend tried to call me and didn't receive the call and she sent me 3 texts that actually showed up while the CSR was holding the phone, showing that it was delayed by 2 hours. They did a profile update (think honestly they just wanted me out the door).
So I used the RUU to flash back to 100% stock once I got home to ensure it wasn't something that I did rooting the phone. Having done that, over the last few days still having the network buffering issues (didn't have that with my old phone), and haven't had any delayed texts (that I know of).
Question is do you believe them at the store that it is a wide are Sprint tower issue, or that it could be my phone? Don't want to wait too long, and end up with a refurbished one either (someone else's problem phone). Is anyone else having the same type of issues that might be able to be fixed with a software flash????
Thanks in advance!
Click to expand...
Click to collapse
I've had similar issues in Overland Park and Lenexa lately. I did the reset mentioned above and it helped somewhat. About the same time my wife began having issues with her iPhone 5 so I think there is a network component as well.
Sent from my HTCONE using xda app-developers app

Well, still having the issue after driving to Wisconsin. Dropped streaming music, and while using GPS app, get lost and now in coverage area messages. Made the trip many times before and honestly NEVER have had an area where I lost service.
Decided to not take no for an answer and took my phone to the local corporate Sprint store and the lady said well, nothing we can do about it. I said nothing? She said that they don't have LTE here and now way of truly testing the phone. I asked there was no other test that they could run?
She responded that they could run some really basic tests but it probably wouldn't show up (i.e. she wanted me to go away and not waste their time testing the phone). But stuck to my guns and left it with them for an hour.
When I returned, she made sure that she was the one that there to tell me the results, which according to her that the phone "once" failed a particular test, kind of hinting that it passed it other times.
She said that the phone should be in today, coming via UPS. I told her that that if it wasn't in today that I wouldn't' be in the area due to leaving for another part of the state then heading back to the KC area (this was last Monday) and they didn't have the HTC One in stock which she said no, they didn't carry it.
Then as I was leaving she asked if I was get a survey call, if I would rate my visit with them as a 4...
Going to throw a fit if they give me a refurbished phone since I have had the phone less than a month and had problems from day one.

Data Loss During 3G/4G Change
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.

Do you have EVDO enabled?
*#*#4636*# I think. Then change the data preferences.

the_mig said:
I experience the same thing in the Minneapolis St. Paul area. I drive a lot for work and as I'm driving and the phone switches between towers I loose data connectivity completely for 30-40-60 seconds, sometimes more. I can sit there and watch the 3G/4G indicator go from lit up to dark during the switchover. It's really frustrating if you're using a data app like music streaming. I initially thought it was only happening when switching between 3G and 4G towers, but lately I've noticed it also happens between 3G towers, although 3G/4G is definitely worse.
I hope this is not a phone issue and is only a temporary tower upgrade issue.
Click to expand...
Click to collapse
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
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HenBoward said:
I work in Minnetonka and experience the same issues while stationary! I'll be sitting and poof signal lost, haven't moved an inch.
Unfortunately I've only picked up 4G while driving, but I will try repeating your results on my next drive to work.
In general it seems like this phone doesn't receive the best signal.
Sent from my HTCONE using xda app-developers app
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Interesting. We have a 4G tower near us in Shorewood. I think the tower is around Hwy 5 and Powers Blvd in Chanhassen. Once I lock into the 4G tower I'm fine - it doesn't drop data, but it always drops it when switching between 3G and 4G. Last night I was driving to Jordan for a meeting and watched it all the way down. Not bad switching from 3G to 3G towers, but as soon as I hit the 4G tower signal in Jordan I lost signal. After watching it closer I noticed that the data indicator sometimes goes away completely on the phone, and when that happens it's like a minute or two before it restarts.
I'm going to put in a request for technical assistance from Sprint and see what they have to say about it. Maybe this is just the way the system and phone works since 3G and 4G are so different, but I sure hope not. It's annoying.