[Q] Fastboot problum with 64-bit Windows8.1 - One (M7) Q&A, Help & Troubleshooting

Hi, I updated my PC to 64-bit Windows 8.1 today and install htc driver 4.8.0.002, MTP/USB Debugging(ADB) is OK, but when I turn my one to fastboot mode and connect to my PC it just not go into "fastboot usb" mode, my computer show me that "Unknown USB device (device failed enumeration)"
What can I do?

zyy757 said:
Hi, I updated my PC to 64-bit Windows 8.1 today and install htc driver 4.8.0.002, MTP/USB Debugging(ADB) is OK, but when I turn my one to fastboot mode and connect to my PC it just not go into "fastboot usb" mode, my computer show me that "Unknown USB device (device failed enumeration)"
What can I do?
Click to expand...
Click to collapse
It's a known problem..... we need updated drivers

Update your HTC Sync Manager to the new version
Update to the new version 2.3.32.0 everything works well with Windows 8.1
Good luck

imurg said:
Update to the new version 2.3.32.0 everything works well with Windows 8.1
Good luck
Click to expand...
Click to collapse
do you know the driver version of it?

rider5512 said:
It's a known problem..... we need updated drivers
Click to expand...
Click to collapse
sad news..but still thanks for the info

zyy757 said:
do you know the driver version of it?
Click to expand...
Click to collapse
New driver version is 4.8.0.002.
Also make sure you have updated adb and fastboot to the latest versions

imurg said:
Update to the new version 2.3.32.0 everything works well with Windows 8.1
Good luck
Click to expand...
Click to collapse
Check the changelog, the latest version of HTC sync manager does not include any drivers for windows 8.1

rider5512 said:
Check the changelog, the latest version of HTC sync manager does not include any drivers for windows 8.1
Click to expand...
Click to collapse
I have the phone connected just now. I run "adb devices" and works.. "adb reboot-bootloader" and connects fastboot usb.
On device manager I open My HTC and see a driver from HTC Corp dated 09/23/13 and driver version is2.0.7.22
As a portable device driver is also dated 09/23/13 and is version 1.0.0.14
Can issue commands in fastboot or adb without any problems.

imurg said:
New driver version is 4.8.0.002.
Also make sure you have updated adb and fastboot to the latest versions
Click to expand...
Click to collapse
my driver is already 4.8.0.002, but the computer just not recognition my phone in fastboot mode

Have the same problem. I really need a solution !

MICH_** said:
Have the same problem. I really need a solution !
Click to expand...
Click to collapse
If your not having any luck, make sure to completely DELETE your old drivers, then download htc sync (from htc.com support), install it, and then just delete the sync application. Reboot win 8.1, try again.

zaphodbeeb said:
If your not having any luck, make sure to completely DELETE your old drivers, then download htc sync (from htc.com support), install it, and then just delete the sync application. Reboot win 8.1, try again.
Click to expand...
Click to collapse
Does not work

Hi,
This is how I got my HTC One to show Fastboot Usb when i plug it in to my PC.
First I downloaded and installed the latest java se development kit both 32 bit and 64 bit versions as I read somewere that we also need the 32 bit version for it to succeed on 64 bit. Next I installed the android sdk making sure that I had the latest available. After this I downloaded and installed the most up to date HTCDrivers 4.8.0.002.
I just rebooted my phone into bootloader unpluged to the computer then i pluged it in to show up as Fastboot USB.

I tried many different suggestions for getting fastboot to work with Win 8.1 x64 Usb 3.0, including those above in this thread.
Only one thing worked,
http://plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers

Related

Windows 8.1 fastboot drivers

Hey there,
After upgrading windows 8 to 8.1, I cannot get my phone into fastboot. It seems that previously installed drivers on W8 are now gone.
Any idea how to fix this?
jimilegolas said:
Hey there,
After upgrading windows 8 to 8.1, I cannot get my phone into fastboot. It seems that previously installed drivers on W8 are now gone.
Any idea how to fix this?
Click to expand...
Click to collapse
Install the drivers again.
I've had the same problem in windows 8.1... Fastboot device cannot be recognized by the system, but i don't know why; the problem was "Error enumerating device id". If you see hardware id, it doesn't exists and the driver won't be found. I returned to windows 7.
gregbradley said:
Install the drivers again.
Click to expand...
Click to collapse
Mind if you shared a way of doing that?
Installing the official sony flashtool with its drivers didn't help + every other way I tried (that worked when I had 8) also resulted in failure.
PS:When I connect it in fastboot, windows says that "drivers malfunctioned, unknown USB device"
jimilegolas said:
Mind if you shared a way of doing that?
Installing the official sony flashtool with its drivers didn't help + every other way I tried (that worked when I had 8) also resulted in failure.
PS:When I connect it in fastboot, windows says that "drivers malfunctioned, unknown USB device"
Click to expand...
Click to collapse
Have you tried the drivers from flashtool (Not the sony one, the one by androxyde here on xda)
gregbradley said:
Have you tried the drivers from flashtool (Not the sony one, the one by androxyde here on xda)
Click to expand...
Click to collapse
Yes, but I cannot install them.
Sent from my Xperia T using xda app-developers app
jimilegolas said:
Yes, but I cannot install them.
Sent from my Xperia T using xda app-developers app
Click to expand...
Click to collapse
You have to do it safe mode or something similar
read this from flashtool.net
http://www.flashtool.net/disabledrivers.php
gregbradley said:
You have to do it safe mode or something similar
read this from flashtool.net
http://www.flashtool.net/disabledrivers.php
Click to expand...
Click to collapse
I've done that, but I still get the same windows usb error :/
jimilegolas said:
I've done that, but I still get the same windows usb error :/
Click to expand...
Click to collapse
OK, not sure what the issue is then, can you get access to a win7 machine? There are no issues with drivers on win7
gregbradley said:
OK, not sure what the issue is then, can you get access to a win7 machine? There are no issues with drivers on win7
Click to expand...
Click to collapse
Guess this is the only option now.
Anyway, thanks.
jimilegolas said:
Guess this is the only option now.
Anyway, thanks.
Click to expand...
Click to collapse
Same problem here. See my post: http://forum.xda-developers.com/showpost.php?p=46645468&postcount=129
No solution found... Yet
fastboot for windows 8.1 over linux and this is my option to work fastboot on win 8.1
pietrucci said:
Hi,
Seems my usb drivers don't work anymore in Windows 8.1. Tried every version of usb-drivers, removed existing drivers, disabled digital signing again but no succes.
Anyone with a solution already?
Click to expand...
Click to collapse
load wubi (windows ubuntu installer) over the link http://wiki.ubuntuusers.de/Wubi
than install ubuntu, on harddrive C:// and reboot your Pc
Now you have a linux in your current system, you can remove ubuntu (linux) in Programms & feautures list in windows.
now reboot reboot the system and isntall in ubuntu fastboot.
you musst give in the terminal sudo apt-get fastboot
and now you can flash your bootloader in linux.
but you musst sudo bevor you type fastboot flash type sudo fastboot flash boot boot.img
you say it is easy
gooogle wubi (windows ubuntu installer)
im here.. me too facing the same weird problem.
in 8.1 os it worked at first but then it didnt recognizing my device. reinstalled the 8.1 os and tested and same result. worked at first then fu**ed up again.
hope someone will get ride of this prob in 8.1ois :/
Same..
Exactly the same problem here. On windows 8, no issue. After updating to 8.1, "Error enumerating device id". I've tried everything, but nothing.
I had my xperia without kernel, and I REALLY needed Fastboot, so I had to go to a W7 pc, and no issue then.
Ohh, and I can't disable driver verification on W8.1 . When i'm in advanced boot menu, I just can't press any key. The keyboard doesn't work, and I have to Hard Reboot. Any idea?
EDITED
This worked for me : http://www.droid-now.com/2013/10/fix-working-fastboot-drivers-windows-8-1-x64/
So now I can use fastboot/ flashmode, but only if I connect the phone to an usb 3.0 port. On 2.0 the issue is still there.
fedemyth said:
Exactly the same problem here. On windows 8, no issue. After updating to 8.1, "Error enumerating device id". I've tried everything, but nothing.
I had my xperia without kernel, and I REALLY needed Fastboot, so I had to go to a W7 pc, and no issue then.
Ohh, and I can't disable driver verification on W8.1 . When i'm in advanced boot menu, I just can't press any key. The keyboard doesn't work, and I have to Hard Reboot. Any idea?
EDITED
This worked for me : http://www.droid-now.com/2013/10/fix...ndows-8-1-x64/
So now I can use fastboot/ flashmode, but only if I connect the phone to an usb 3.0 port. On 2.0 the issue is still there.
Click to expand...
Click to collapse
Nice share brotha.
I want to make it work for x32 bit
Sent from my LT25i using XDA Premium 4 mobile app
As I see the only way to get access to fastboot and flash mode is to use windows 8 or lower.
Here is the cause of our problem and there is no solution so far: http://blogs.msdn.com/b/usbcoreblog...8-0-but-fail-on-windows-8-1-with-code-43.aspx
EDIT: I used the old XP machine of my parents to unlock the bootloader and everything worked fine
well w8.1 certainly cannot use fastboot if you plug it into USB 2.0 port..as microsoft has change it usb policies in w8.1, the only way to use fastboot in w8.1 is to plug into a USB 3.0 hub, and install your driver the same way before..

HElP!?!

Hi guys!
Today i tried to flash android kitkat on android 4.1.2(stupid mistake)
I know that i need now flashtool and back official fw!
So when i connect my phone to computer it says unregonized device????[in flashmode]
Can someone help me!
Few days ago i installed windows 8?!
Here is SS:
http://prntscr.com/2fdg8b
KiaTheKing said:
Hi guys!
Today i tried to flash android kitkat on android 4.1.2(stupid mistake)
I know that i need now flashtool and back official fw!
So when i connect my phone to computer it says unregonized device????[in flashmode]
Can someone help me!
Few days ago i installed windows 8?!
Here is SS:
http://prntscr.com/2fdg8b
Click to expand...
Click to collapse
have u tried other USB port ?
Drivers installed properly?
Remove Sonymobile drivers and reinstall them.
This should do the trick. I also advice you to restore your device on a Windows 7 machine. I am unable to restore mine on my Windows 8.1 machine and I have to use the one from my sister to restore my device.
Sounds like you are using Windows 8/8,1
Try again on a Windows 7 machine.
DjTony90 said:
have u tried other USB port ?
Click to expand...
Click to collapse
I tried it just now!
On usb 2.0 is same but on usb 3.0 is like that (SS): http://prntscr.com/2fdknd
Windows 8 and 8.1 have problematic drivers. I suggest you use windows 7 to flash a stock ftf
Sent from my C5303 using XDA Premium 4 mobile app
Ohhhhh is there any way to do it?
Or need to restore windows 7?!
There is a way. Download stock FTF, install flashtool on a Windows 7 device and restore.
Windows 8/8.1 got problems with the drivers. These problems cause connection issues with your Xperia SP and Flashtool
KiaTheKing said:
Ohhhhh is there any way to do it?
Or need to restore windows 7?!
Click to expand...
Click to collapse
On flashtool official download site, go to FAQ, it has instruction on how to install drivers on Windows 8.
http://www.flashtool.net/disabledrivers.php
*However, I tried it myself, but wasn't able to get it to work. (most likely because of my AMD USB filter driver problem)
You can check it out and try.
Are you using Windows 8.1 64bit? if that is the case, I can help...I have a solution. but first I have to go back to my home. the main thing is you have to uninstall USB driver from Microsoft and install modified intel driver for this purpose...
sadique_shiblee said:
Are you using Windows 8.1 64bit? if that is the case, I can help...I have a solution. but first I have to go back to my home. the main thing is you have to uninstall USB driver from Microsoft and install modified intel driver for this purpose...
Click to expand...
Click to collapse
Yup win 8 64 bit!?
KiaTheKing said:
Yup win 8 64 bit!?
Click to expand...
Click to collapse
Sorry, here is your solution...
http://forum.xda-developers.com/showthread.php?t=2511210
comscier said:
On flashtool official download site, go to FAQ, it has instruction on how to install drivers on Windows 8.
http://www.flashtool.net/disabledrivers.php
*However, I tried it myself, but wasn't able to get it to work. (most likely because of my AMD USB filter driver problem)
You can check it out and try.
Click to expand...
Click to collapse
SO my problem with drivers is solved!
but i get this when i try to flash!?
http://prntscr.com/2fdknd
KiaTheKing said:
SO my problem with drivers is solved!
but i get this when i try to flash!?
http://prntscr.com/2fdknd
Click to expand...
Click to collapse
Because of the problems with the connection of the phone via Windows 8/8.1 and flashtool. Also touching the phone or cable will give this issues..
mrjraider said:
Because of the problems with the connection of the phone via Windows 8/8.1 and flashtool. Also touching the phone or cable will give this issues..
Click to expand...
Click to collapse
What i need to do?!
KiaTheKing said:
What i need to do?!
Click to expand...
Click to collapse
Got a PC with windows 7?
mrjraider said:
Got a PC with windows 7?
Click to expand...
Click to collapse
YUp! But im not home!
I will be there for 20 days and i need phone -.-!
Alright lets do the following things:
- Remove Flashtool and its drivers
- Reboot pc
- Follow this to install Flashtool and the drivers correct: http://forum.xda-developers.com/showthread.php?t=2095087 (only the drivers required for Flashmode and Fastboot)
- Reboot again
- Connect phone in Flashmode (dont open flashtool) and let it install the drivers
- Reboot again
- Connect phone in Fastboot (dont open flashtool) and let it install the drivers
- Reboot (last time) again
- After reboot, open Flashtool and connect phone in flashmode (dont do anything) and wait a few minutes. Via the log of Flashtool you should be able to see if the phone is connected properly and if the phone stays connected
- Try to flash a Stock ROM and see what happends
If above fails then you can try to use compatible mode (flashtool.exe > Rightmouse button > Properties > Compatible mode > Windows 7)
mrjraider said:
Alright lets do the following things:
- Remove Flashtool and its drivers
- Reboot pc
- Follow this to install Flashtool and the drivers correct: http://forum.xda-developers.com/showthread.php?t=2095087 (only the drivers required for Flashmode and Fastboot)
- Reboot again
- Connect phone in Flashmode (dont open flashtool) and let it install the drivers
- Reboot again
- Connect phone in Fastboot (dont open flashtool) and let it install the drivers
- Reboot (last time) again
- After reboot, open Flashtool and connect phone in flashmode (dont do anything) and wait a few minutes. Via the log of Flashtool you should be able to see if the phone is connected properly and if the phone stays connected
- Try to flash a Stock ROM and see what happends
If above fails then you can try to use compatible mode (flashtool.exe > Rightmouse button > Properties > Compatible mode > Windows 7)
Click to expand...
Click to collapse
Thank you!
I reinstalled windows and it works!
WINDOWS 8 is sh..

[Q] Windows 8.1 Asus Laptop wont recognise HTC One when in fastboot

Hi guys, i'm in the process of trying to go back to stock on my HTC One,
when my HTC is not in bootloader mode my computer recognises the device perfectly, so does HTC sync manager (my htc sync manager is up to date) But when i enter fast boot so i can change some settings i get the error message saying usb device not recognised, also in device manager it says adb title which replaces my HTC One when i go into fastboot mode has a yellow error message above it,
I can't for the life of me update the adb driver either, won't work. When i'm in command prompt trying to change some settings also when im in fastboot it says waiting for device.
any help would be appreciated
Try this, it's really very easy it has the steps for setting up adb and fastboot
http://forum.xda-developers.com/showthread.php?t=2606577
Sent from my LG-D803 using xda app-developers app
tobesedated said:
Try this, it's really very easy it has the steps for setting up adb and fastboot
http://forum.xda-developers.com/showthread.php?t=2606577
Sent from my LG-D803 using xda app-developers app
Click to expand...
Click to collapse
Hey thanks a lot, will try it tommorrow!
tomquartey said:
Hi guys, i'm in the process of trying to go back to stock on my HTC One,
when my HTC is not in bootloader mode my computer recognises the device perfectly, so does HTC sync manager (my htc sync manager is up to date) But when i enter fast boot so i can change some settings i get the error message saying usb device not recognised, also in device manager it says adb title which replaces my HTC One when i go into fastboot mode has a yellow error message above it,
I can't for the life of me update the adb driver either, won't work. When i'm in command prompt trying to change some settings also when im in fastboot it says waiting for device.
any help would be appreciated
Click to expand...
Click to collapse
This is a very known issue, Windows 8.1 USB drivers haves issues with fastboot. Use windows 7 or 8.0 and it will work perfectly. I know there is a solution for windows 8.1 using intel usb 3.0 ports (you might want to search google for this). If you can't have access to a win7/8.0 computer, use a linux live cd as suggested by tobesedated.
alray said:
This is a very known issue, Windows 8.1 USB drivers haves issues with fastboot. Use windows 7 or 8.0 and it will work perfectly. I know there is a solution for windows 8.1 using intel usb 3.0 ports (you might want to search google for this). If you can't have access to a win7/8.0 computer, use a linux live cd as suggested by tobesedated.
Click to expand...
Click to collapse
@tomquartey
Windows 8.1 also works fine if your on hboot 1.55.000 and up
The GPE android 4.4 update also included a Dark hboot 1.54.000 that also works fine in windows 8.1.

Usb issues

Hi!
My One "connects" to my PC when it's booting (that sound), but after that it stays disconnected. While booting it's being recognized as an MTP device. Recovery has the same problem: Until recovery starts it's kinda connected, but when TWRP is started, even sideload doesn't work. And in the booloader the "device enumeration failed". The ROM is ARHD GE 6.1
Does some1 know solutions to those probs?
Pwnie2012 said:
Hi!
My One "connects" to my PC when it's booting (that sound), but after that it stays disconnected. While booting it's being recognized as an MTP device. Recovery has the same problem: Until recovery starts it's kinda connected, but when TWRP is started, even sideload doesn't work. And in the booloader the "device enumeration failed". The ROM is ARHD GE 6.1
Does some1 know solutions to those probs?
Click to expand...
Click to collapse
You definitely have a driver problem. Install the drivers from this thread, that should solve your problems.
Make sure to uninstall all currently installed drivers for your HTC One. For this go to the device manager on your pc. (windows + x, -> device manager)
$tefanDroid said:
You definitely have a driver problem. Install the drivers from this thread, that should solve your problems.
Make sure to uninstall all currently installed drivers for your HTC One. For this go to the device manager on your pc. (windows + x, -> device manager)
Click to expand...
Click to collapse
any idea how i could list the drivers which i can uninstall?
Pwnie2012 said:
any idea how i could list the drivers which i can uninstall?
Click to expand...
Click to collapse
http://msdn.microsoft.com/en-us/library/windows/hardware/ff553572(v=vs.85).aspx
$tefanDroid said:
http://msdn.microsoft.com/en-us/library/windows/hardware/ff553572(v=vs.85).aspx
Click to expand...
Click to collapse
uninstalled them, now it always get's recognized as an unknown device (searching drivers), but before it finds a driver it again disconnects
Pwnie2012 said:
uninstalled them, now it always get's recognized as an unknown device (searching drivers), but before it finds a driver it again disconnects
Click to expand...
Click to collapse
Hmm try this one http://forum.xda-developers.com/showthread.php?t=2588979
$tefanDroid said:
Hmm try this one http://forum.xda-developers.com/showthread.php?t=2588979
Click to expand...
Click to collapse
in fastboot i have a "failed device enumeration", the windows-update from the driver thread doesnt work, it says it isnt applicable for my OS
(8.1pro)
EDIT: was able to install the update now, after uninstalling another one. testing fastboot asap (after a reboot).
EDIT 2: Ok, doesnt work.
i now tested, if OTG works on it. doesnt even recognize that there was a usb cable inserted

[Q] htc one m7 usb error 43 windows 7 64 bit no recovery on os

i have a problem with my htc one m7.
it as no os installed and no recovery option
the htc is unlocked with s-off and when i plug the usb cable to the pc it gets a windows error code 43 with an anknown device.
all the drivers that i downloaded did not done the work.
help me please.
roital said:
i have a problem with my htc one m7.
it as no os installed and no recovery option
the htc is unlocked with s-off and when i plug the usb cable to the pc it gets a windows error code 43 with an anknown device.
all the drivers that i downloaded did not done the work.
help me please.
Click to expand...
Click to collapse
is the phone in the bootloader or just a black screen ?
does fastboot work ? reflash custom recovery and a rom
clsA said:
is the phone in the bootloader or just a black screen ?
does fastboot work ? reflash custom recovery and a rom
Click to expand...
Click to collapse
it is in bootloader and can not get into recovery and if i select the fastboot option and connect it to the pc the error 43 pops up.
it started with the installing of a viper custom rom that the recovery gone bad.
but the driver error problem started earlier.
i have a backup on the phone but for restoring the backup i need the recovery to work but as i say the window7 7 64bit gives an unknown device error code 43.
can anyone help me please?
roital said:
can anyone help me please?
Click to expand...
Click to collapse
Fix your pc drivers
http://forum.xda-developers.com/showthread.php?t=2541082
Post 2 / FAQ 2
clsA said:
Fix your pc drivers
http://forum.xda-developers.com/showthread.php?t=2541082
Post 2 / FAQ 2
Click to expand...
Click to collapse
when i install the driver that is attached in the site i can not see it in the drivers list on windows.
if i select the folder where the windows 7 64bit driver is it gives me a massege that thare is no windows 64 bit drivers there.
can you please give me the inf file for the driver that workes on windows 7 ultimate 64bit for the htc one m7 ?
roital said:
when i install the driver that is attached in the site i can not see it in the drivers list on windows.
if i select the folder where the windows 7 64bit driver is it gives me a massege that thare is no windows 64 bit drivers there.
can you please give me the inf file for the driver that workes on windows 7 ultimate 64bit for the htc one m7 ?
Click to expand...
Click to collapse
You can find your drivers here.
Uninstall your present driver through the Control Panel then reboot your computer. Now install the new driver.
majmoz said:
You can find your drivers here.
Uninstall your present driver through the Control Panel then reboot your computer. Now install the new driver.
Click to expand...
Click to collapse
done that without any luck.
the defualt windows "unknown device" Standard USB Host Controller and the error 43 is there.
roital said:
done that without any luck.
the defualt windows "unknown device" Standard USB Host Controller and the error 43 is there.
Click to expand...
Click to collapse
error 43 is a windows error. no amount of reinstalling drivers will work.
if your using a laptop, remove all USB devices, uninstall the drivers you are trying to fix, shut down the computer and remove the battery for 10 mins min.
if its a desktop, do the same thing, but pull out the kettle lead from the back, hit the power button a few times to drain the PSU caps.
restart the computer and plug in usb devices one at a time making sure they work properly.
re-install phone drivers, I recommend downloading HTC sync manager for the drivers (never had a problem with them) and then remove HTC sync.
failing that a windows re-install or driver cache cleaner is required or try a different computer.
Use another comp dude
jdgreat4 said:
Use another comp dude
Click to expand...
Click to collapse
allredy tried another computer but still the same message.
I need a computer to recognize the device in a bootloader,adb fastboot mode to push the twrp into the device.

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