Related
First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?
Have you tried flashing a new Radio? I can't see how that would differ from flashing a custom ROM, but might be worth a shot?
CyanideJack said:
Have you tried flashing a new Radio? I can't see how that would differ from flashing a custom ROM, but might be worth a shot?
Click to expand...
Click to collapse
I haven't tried that, I might in a couple of days if nobody has any other solution though.. I've had the problem for a couple of weeks so I'm kind of used to it!
Naforcee said:
I haven't tried that, I might in a couple of days if nobody has any other solution though.. I've had the problem for a couple of weeks so I'm kind of used to it!
Click to expand...
Click to collapse
You need s-off to flash a new radio m8.
Sent from my Incredible S using XDA App
Adde79 said:
You need s-off to flash a new radio m8.
Sent from my Incredible S using XDA App
Click to expand...
Click to collapse
So much for being "unlocked". Also, hey mate
Yes Naforcee, I have exactly the same problem. And it never happens while using wifi as you said.
It started immediately after I updated to Sense 3 / Android 2.3.5 from HTC.
What was the version of Android in your previous Rom? I had issues when I was on Froyo and went to Gingerbread without flashing a new radio.
Sent from my HTC Incredible S using XDA App
keiichi_san said:
What was the version of Android in your previous Rom? I had issues when I was on Froyo and went to Gingerbread without flashing a new radio.
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
I had 2.3.5 earlier, so that'd be GB. Same problems with ICS now though =/
Antenna in the back cover got busted?
Maybe the contacts aren't touching enough?
fallenwout said:
Antenna in the back cover got busted?
Maybe the contacts aren't touching enough?
Click to expand...
Click to collapse
Don't think it's a physical problem, I have perfect connection and it just dies out for about 2 min until it reconnects, and I can't search for network when it's down due to active packet transfer..
Could try a new SIM card. Might not fix it, but worth a shot - I've seen this posted as a fix for other people.
I used to have this problem on certain radios on the Desire Z, after flashing around a bunch of radios to try all of them. Stuck with one and it went away, so it was software for me.
kaijura said:
Could try a new SIM card. Might not fix it, but worth a shot - I've seen this posted as a fix for other people.
I used to have this problem on certain radios on the Desire Z, after flashing around a bunch of radios to try all of them. Stuck with one and it went away, so it was software for me.
Click to expand...
Click to collapse
New SIM was my first try to fix it, it didn't work.. I guess radio is the only solution left!
Naforcee said:
New SIM was my first try to fix it, it didn't work.. I guess radio is the only solution left!
Click to expand...
Click to collapse
What version radio do you have installed?
Naforcee said:
First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?
Click to expand...
Click to collapse
I was sick and tired of these problems, and then i made s-off, rooted and isntalled custom ROM and changed Radio 20.4802.30.0822U_3822.10.08.28_M and now everything is good
He has: 3822.10.08.28_M
Sent from my Incredible S using XDA App
Nonverbose said:
What version radio do you have installed?
Click to expand...
Click to collapse
He has: 3822.10.08.28_M
Sent from my Incredible S using XDA App
Naforcee said:
First of all, let me start of what I've tried doing, in order.
New SIM-card, factory reset, unlock + root, custom ICS (VirtousQuattro).
None of the above solved my problem, it still persists! The problem is, the phone disconnects completely from the network (no bars) and I can't manually search for a new provider due "active package transmission" or something like that, it stays disconnected for 1-3 minutes and then reconnects. It happens fairly often, like once for every 5 times I try using the phone. I haven't noticed the problem when being connected to a WiFi, so I'd assume the problem is related to an issue between the phone and the network.
Has anybody else had this problem? Any idea how to solve it?
Click to expand...
Click to collapse
Try flashing this radio http://forum.xda-developers.com/showthread.php?t=1471861 using the ADB method. If that doesn't help I recommend doing a full wipe and reinstalling the ROM. There are a lot of different custom ROMs for IncS which can be found at http://forum.xda-developers.com/showthread.php?t=1136463
I personally like Niks ROM and Android Revolution HD.
Looks like rom installation issue.
My son's Inc-S having a similar problem to the OP, but more severe. A couple of weeks ago he entered airplane mode with all behaving normally, but since exiting airplane mode at the end of the flight he hasn't been able to register on the network (voice or data). We've tried:
fiddling with all the network settings
change sims (all sims work on my Inc2, none work on his IncS)
cleaning the antenna connections
reboot
factory reset
flashing new ROM (Android Revolution HD 2.3.0)
flashing new radio (3805.10.03.29_M)
So far, no satisfaction. We're still seeing no bars of reception (with an X) in the notification area, and don't have the option to manually or automatically register with any network operator (although several occasionally show up as options under "Search Networks"). We usually get the error message, "Unable to search for network while packet connection is active" when trying to select a network. Funny thing is, mobile network data has been shut off on his phone for the past month so the packet connection is definitely not active (wifi is on). Based on a network signal analyzer app, the phone is receiving the same mobile network signal as mine (-65 to -70 db) when they are side-by-side, so the problem does not appear to be in the antenna. The phone works just fine using wifi but is useless as a phone.
Any ideas about what to try next?
scrinch said:
My son's Inc-S having a similar problem to the OP, but more severe. A couple of weeks ago he entered airplane mode with all behaving normally, but since exiting airplane mode at the end of the flight he hasn't been able to register on the network (voice or data). We've tried:
fiddling with all the network settings
change sims (all sims work on my Inc2, none work on his IncS)
cleaning the antenna connections
reboot
factory reset
flashing new ROM (Android Revolution HD 2.3.0)
flashing new radio (3805.10.03.29_M)
So far, no satisfaction. We're still seeing no bars of reception (with an X) in the notification area, and don't have the option to manually or automatically register with any network operator (although several occasionally show up as options under "Search Networks"). We usually get the error message, "Unable to search for network while packet connection is active" when trying to select a network. Funny thing is, mobile network data has been shut off on his phone for the past month so the packet connection is definitely not active (wifi is on). Based on a network signal analyzer app, the phone is receiving the same mobile network signal as mine (-65 to -70 db) when they are side-by-side, so the problem does not appear to be in the antenna. The phone works just fine using wifi but is useless as a phone.
Any ideas about what to try next?
Click to expand...
Click to collapse
Probably a RIL-Radio communication issue. Recommended radio is the newer 3822.01.08.14_M radio, so maybe you should try that.
I'm having issues with wifi after converting my HTC one to a Google Edition.
I'll connect to my school wifi fine, but every single time, after a certain amount of time it just stops working. I'll still be connected to the wifi network, but I can't connect to the internet.(When I'm at home, I don't have this issue)
My friend also has the HTC One stock, and wifi works fine. My gf has a nexus 4, so it uses stock android with no problems.
What is with my HTC One GE that isn't working?
I've tried a factory reset twice now, and it didn't help at all.
Help is appreciated! This is super annoying and is literally hindering my productivity because I don't have enough data to just use cellular service.
Help please
Sent from my HTC One using Tapatalk
What happens on stock Sense firmware? If you are S-OFF, flash Dev edition RUU and test.
lettuceman44 said:
I'm having issues with wifi after converting my HTC one to a Google Edition.
I'll connect to my school wifi fine, but every single time, after a certain amount of time it just stops working. I'll still be connected to the wifi network, but I can't connect to the internet.(When I'm at home, I don't have this issue)
My friend also has the HTC One stock, and wifi works fine. My gf has a nexus 4, so it uses stock android with no problems.
What is with my HTC One GE that isn't working?
I've tried a factory reset twice now, and it didn't help at all.
Help is appreciated! This is super annoying and is literally hindering my productivity because I don't have enough data to just use cellular service.
Click to expand...
Click to collapse
Yeah. That is a Google Play Edition Issue on 4.4 KitKat and above... you won't be able to fix this issue (except rewriting a part of GPE)
This here helped me in Wi-Fi's like your school wifi:
[root] Pry-Fi
but if you disconnect and reconnect you have to re login because you have a new Mac...
LibertyMarine said:
Yeah. That is a Google Play Edition Issue on 4.4 KitKat and above... you won't be able to fix this issue (except rewriting a part of GPE)
This here helped me in Wi-Fi's like your school wifi:
[root] Pry-Fi
but if you disconnect and reconnect you have to re login because you have a new Mac...
Click to expand...
Click to collapse
Gah, not what I was hoping for
I was hoping it was a specific issue I had, not an actual android issue.
Why is it only GPE that is affected by this? Explains why my GF's nexus 4 works well.
This is a bummer. I guess I have to revert back to stock.......I get disconnected and reconnected from wifi all the time due to the wifi not being 100% everywhere on campus.
Thanks for the help, at least I know now that I can't do anything about it, time to go back to stock.
Are the revert to stock guides in you're sigs work from a GPE to stock?
i know how you feel
lettuceman44 said:
Gah, not what I was hoping for
I was hoping it was a specific issue I had, not an actual android issue.
Why is it only GPE that is affected by this? Explains why my GF's nexus 4 works well.
This is a bummer. I guess I have to revert back to stock.......I get disconnected and reconnected from wifi all the time due to the wifi not being 100% everywhere on campus.
Thanks for the help, at least I know now that I can't do anything about it, time to go back to stock.
Are the revert to stock guides in you're sigs work from a GPE to stock?
Click to expand...
Click to collapse
it's not just the GPE, I switched my AT&T HTC One to Developer Edition and have lost wifi since 4.4. I downgraded back to stock and worked my way up the updates with no luck. back to dev edition now 4.4.2 and still no luck
robbie09 said:
it's not just the GPE, I switched my AT&T HTC One to Developer Edition and have lost wifi since 4.4. I downgraded back to stock and worked my way up the updates with no luck. back to dev edition now 4.4.2 and still no luck
Click to expand...
Click to collapse
I just went back to stock sense 4.3 and I'm having the same issues still. Before conversion I had no issues.
Why is it still happening?
Could a factory reset work? I assumed when I flashed the ruu it just wiped everything.
lettuceman44 said:
I just went back to stock sense 4.3 and I'm having the same issues still. Before conversion I had no issues.
Why is it still happening?
Could a factory reset work? I assumed when I flashed the ruu it just wiped everything.
Click to expand...
Click to collapse
Run the full RUU if available.
What do you mean by that? I converted my phone from GPE back to stock using the AT&T ruu.
Sent from my HTC One using Tapatalk
I really need to fix this issue, it's becoming a liability
I don't know what else to do
Sent from my HTC One using Tapatalk
Bump again.
Sent from my HTC One using Tapatalk
Still looking through the internet for help, still found none.
similar issue
I'm on ViperOne 4.4.2 with similar issues. Only my router is a meter away from me, so the connection is excellent. Wifi on phone keeps disconnecting, but what is interesting, it does so like it's scheduled to do so. For an example - it'll work fine for an hour, more or less, & then it'll start to play games - disconnect, reconnect, scan for networks & show nothing, or try to connect & fail, or even get stuck at 'turning on'. Every problem that I have with my wifi can be temporarily 'fixed' with a reboot, then wifi will work fine for some time & start to disconnect again. HELP?
BTW this started after 4.4.2 update. I've downgraded back to 4.2.2, to 4.3 & now I'm back on 4.4.2, no changes. Did this update **** something up in my phone's hardware or what?
http://android-revolution-hd.blogspot.com.es/2014/02/how-to-fix-wi-fi-htc-one.html
I have a similar problem to what was initially discussed in this thread. Company wifi has multiple routers throughout the building/department - when I first connect to the system everything works great, but after moving to a different room and connecting to a different router (same network/wifi) the internet connection is lost. I stay connected to wifi, with strong signal, but don't have any data connection. In order to get internet back I have to turn the wifi off and back on - everything works fine until I walk into a different room and connect to a different router.
I'm on an HTC One Google Edition - don't remember having this problem before rooting the One from Sense to GE, but I wasn't streaming radio broadcasts of baseball games over the internet until a week ago, which was when this became a real annoyance.
I've got an annoying problem with my phone where the Wifi turns off when my phone is idle or asleep. This means my WhatsApp for Web disconnects and also my Moto Connect plays up too.
I've got the same problem at home, work and parents house so can't be an issue with all 3 networks. The keep wifi on during sleep option is set to Always before anyone mentions this to me.
Phone is running Lollipop 5.0 in the UK and is NOT rooted.
I noticed it doesn't happen when the phone is charging though.
Any ideas?
Right I've now tried changing the Sleep setting to Never but get the same problem.
Also tried connecting to the router via WPS but no luck.
Router is a Superhub 2. I've ruled out that it's the Superhub as I have a Samsung Galaxy S4 Mini that is running fine without a single drop out.
Definitely something Moto X related.
I've also tried on both the 2.4GHz and 5GHz bands with same results!
Try looking within the WiFi settings on the phone. Mine has this
. Added photo
Sent from my HTC One using XDA Free mobile app
Mine is identical to yours other than the fact that I don't have the wifi optimization option.
Right I've just cleared the cache as instructed by Motorola support.
Still have the same problem even after clearing cache.
Ok I can confirm that the issue goes away when in safe mode.
This is starting to piss me off as I don't have any way of checking if it's an app affecting my wifi disconnections!!!
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Wutang200 said:
I've finally found and fixed the problem myself!!
I decided to turn my bluetooth on (even though it wasn't connected to any bluetooth devices). This seems to stop the phone from causing the wifi to go to sleep!
It seems like it's a bug in the Moto X Lollipop firmware. How do I report bugs to Motorola??
It's funny how most say it's apps that cause strange behaviour but for me it's been the actual Android firmware each time I've ever had an issue!
I hope it gets fixed soon.
Click to expand...
Click to collapse
It's a known bug of 5.0, and already fixed for 5.1. Source, at the "Bug fixes section".
Great that you found a workarround.
Cheers!
Manuel.
Hey glad to know it's a well known bug. The work around still doesn't work. It still keeps disconnecting all the time! Driving me mad!! If the 5.1 update doesn't fix it for me, I'll need to try and get a refund and go for something else. Shame as I really like the Moto X but I can't live with an issue as stupid as this!
I'm not sure Motorola are aware of this issue at all. See their comment below from one of their support staff I'm speaking to now:
Santhosh: We have not received any reports regarding Wi-FI issue after the Android Lollipop update but please give me a moment I will provide the solution for this issue.
His solution for the issue was to get me to do a factory reset lol. I already did this when I first got updated to Lollipop!!
Going to try doing another one now to see if it actually makes any difference. Then will install a few apps at a time or something.
I am connected to WiFi just about all of time, and I have never experienced this.
Right I've done a factory reset and started completely afresh with none of my data or apps restored. WiFi has been solid; I've not had a single drop out!
I'm going to install just a couple of apps at a time and keep an eye out if the issue comes back until I find the culprit.
Hi
My phone was perfect (until now) with the WIFI since november 2014 even after I upgraded it to 5.0
But today, it suddenly starts with this problem by itself. so I restored it to factory defaults with no luck, I installed a new firmware, and still has the bug.
So, why it shows up until now by itself without any mod, app or update?
Sorry for my English.
Today I upgraded it to 5.1 and the issue persists
I had to back to stock 4.4.4. and now my wifi has been fixed so far, working good without interruption until now.
I hope this has fix the problem from sourse, and I'll wait a few days to upgrade it again.
EDIT: Has been a month since my downgrade to 4.4.4. and my WIFI still rocks.
Just want to say that I'm having the same issue since the update to 5.1. Wifi is set to be always on during sleep, but I regularly wake up my phone only to find it connected to 4G, and switching to wifi a few seconds after waking up.
I'm on a locked bootloader (unrooted of course). I did a full reset after the update...
I'm sorry to say that I've seen more little glitches since 5.1 than anything I noticed on 5.0.
EDIT: another issue I'm having is the stock mail client not syncing saying that there is no network connection. My exchange account (push) works fine however...
Just to say the issue has started for me too since the update to 5.1.
I've done 2 factory resets but no luck trying to fix this very annoying problem.
Motorola have asked me to send my phone in for repair so I'll try that and see what happens.
I Have An International HTC ONE (m7),Running Venom ROM (Version 8.0.0) And Android 5.0.2 For Quite A Few Days I Am Experiencing Unstable Or Very Slow WiFi Connection The WiFi Works Fine For Other Devices
I Have Tried Everything
Restarting The Phone
Restarting Wifi Router
Toggling WiFi
Turning Airplane Mode On/Off
Please Help !
Sai30697 said:
I Have An International HTC ONE (m7),Running Venom ROM (Version 8.0.0) And Android 5.0.2 For Quite A Few Days I Am Experiencing Unstable Or Very Slow WiFi Connection The WiFi Works Fine For Other Devices
I Have Tried Everything
Restarting The Phone
Restarting Wifi Router
Toggling WiFi
Turning Airplane Mode On/Off
Please Help !
Click to expand...
Click to collapse
First step when you want to troubleshoot an issue is to return back to stock rom and firmware to determine if the problem is software or hardware.
alray said:
First step when you want to troubleshoot an issue is to return back to stock rom and firmware to determine if the problem is software or hardware.
Click to expand...
Click to collapse
Ok I Will Do That
It Was Also Occuring On ADRHD ROM So I Should Have Thought About It
But Phone Was Working Fine A Couple Of Days Ago And No Damage To Hardware Is Done So I Though It Would Be An Software
Sai30697 said:
And No Damage To Hardware Is Done
Click to expand...
Click to collapse
How can you be sure of this? Hardware damage can happen for many reasons; overheating chips, loose antenna, loose connectors etc etc.... Th eonly way to be 100% sure its not software related is to go back 100% stock.
And just in case (im pretty sure you already tried it) make sure its not related to your wifi rooter. Try using another one, even if other devices are working fine using this rooted doesn't mean your rooter is not the culprit.
As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects. My particular issue is that even though the device is connected to wifi either speed seems to slow down a lot or internet simply doesn't work, I can tap whatever I want in Chrome and the loading bar below the address bar fills in a millisecond and disappears. Happens on different routers, router configuration reset doesn't help nor does device reset. Was the issue already addressed by any update or should I wait?
Opel_Astra said:
As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects.
Click to expand...
Click to collapse
Is this a known issue? I came here to post about it.. What a bummer, will have to return this it seems.
rpgdev said:
Is this a known issue? I came here to post about it.. What a bummer, will have to return this it seems.
Click to expand...
Click to collapse
It is, however most people complain about disconnects making them restart the phone. In my case wifi is still connected, but it sometimes seems to stop working while still being connected and wifi relaunch fixes the issue.. 145 fw didn't solve it, so I guess we should wait.
Opel_Astra said:
It is, however most people complain about disconnects making them restart the phone. In my case wifi is still connected, but it sometimes seems to stop working while still being connected and wifi relaunch fixes the issue.. 145 fw didn't solve it, so I guess we should wait.
Click to expand...
Click to collapse
Is the US version affected by this?
rpgdev said:
Is the US version affected by this?
Click to expand...
Click to collapse
No idea, but if people stating it's Snapdragon 835 issue are right , US version should also be affected. I'd rather ask an owner though.
Opel_Astra said:
No idea, but if people stating it's Snapdragon 835 issue are right , US version should also be affected. I'd rather ask an owner though.
Click to expand...
Click to collapse
As I recall there was a wifi lag problem with the first couple of builds, but I've had no issues with wifi since November. So perhaps it was fixed in a firmware update?
Didgesteve said:
As I recall there was a wifi lag problem with the first couple of builds, but I've had no issues with wifi since November. So perhaps it was fixed in a firmware update?
Click to expand...
Click to collapse
I've updated to .145 a few days ago (branded rom) and wifi connection seems to have improved, no more hangs. It might be different router in use, so I'll confirm when I'm back home so that I test in on the device I've had problems with.
Opel_Astra said:
I've updated to .145 a few days ago (branded rom) and wifi connection seems to have improved, no more hangs. It might be different router in use, so I'll confirm when I'm back home so that I test in on the device I've had problems with.
Click to expand...
Click to collapse
I've been using .145 all this time. I'm still experiencing the issue.
rpgdev said:
I've been using .145 all this time. I'm still experiencing the issue.
Click to expand...
Click to collapse
I confirm the issue still sadly occurs on .145. let's keep waiting then.
Opel_Astra said:
I confirm the issue still sadly occurs on .145. let's keep waiting then.
Click to expand...
Click to collapse
I returned mine and ordered the US version to see what's what. Should be present there too but one can hope... don't want to give up on the phone but if I encounter it there too then I'll have to go for another model. I'll report back whatever I'll find.
Have a similar wifi problem using (US) firmware .145. A restart fixes it, but eventually the problem resurfaces again. May wait to update until firmware following .179 is available, as I've read that in some cases .179 makes the problem worse. (?)
rpgdev said:
I returned mine and ordered the US version to see what's what. Should be present there too but one can hope... don't want to give up on the phone but if I encounter it there too then I'll have to go for another model. I'll report back whatever I'll find.
Click to expand...
Click to collapse
I did this. Problem was still present on US phone as some predicted. Returned that phone as well.
I'm using CE1 .145 firmware and it started to do that problem a week ago. I have never experienced that before that time. I have to restart my phone at least twice a day and it appears even I'm not connected to any wifi router.
I'll see when update will come. It's horrible.
Odesláno z mého G8441 pomocí Tapatalk
I'm not experiencing the Wi-Fi disconnect very often, fortunately, but it makes the problem more difficult to diagnose. Odd that some people experience it regularly, even several times a day.
pseudonym58 said:
I'm not experiencing the Wi-Fi disconnect very often, fortunately, but it makes the problem more difficult to diagnose. Odd that some people experience it regularly, even several times a day.
Click to expand...
Click to collapse
For me it happened several times in a couple of minutes time. I'm on a college campus though, a lot of wifi hotspots around because of the university's wifi network, I think that made it worse.
Solving Wifi Issue of Sony Xperia XZ1 SOV36
Opel_Astra said:
As I've already read, SD 835 phones including this one suffer Wi-Fi drops and disconnects. My particular issue is that even though the device is connected to wifi either speed seems to slow down a lot or internet simply doesn't work, I can tap whatever I want in Chrome and the loading bar below the address bar fills in a millisecond and disappears. Happens on different routers, router configuration reset doesn't help nor does device reset. Was the issue already addressed by any update or should I wait?
Click to expand...
Click to collapse
Several days ago, my xperia also sufering wifi issues. The wifi is disabled by my device.
I have done so much attempts to solve it until I got this:
Connect the device to the PC and open ADB Fastboot. Then, conduct this codes:
adb shell
settings put global captive_portal_detection_enabled 0
That's all. My wifi work again.
I hope that will work on you.
Code:
adb shell
settings put global captive_portal_detection_enabled 0
This worked for me. Thank you