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Anyone else having trouble with their LTE reception? I just came from an iPhone 5 and fortunately around me the area is kind of blanketed in LTE but I have yet to get any solid connection on the One where as with my iPhone 5 it would lock on and get great speeds. I saw the LTE on the one pop in a couple times but just for a couple secs and even once long enough to start a Speed Test but then it "lost connection" in the middle of the test. I assume a PRL update is needed or at least I'm hoping its just a PRL update.
You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium
BrianBaker said:
You practically have to be making love to the tower to get 4G to connect. And yes you are not alone.
Sent from my HTC One using xda premium
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Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.
D3luSi0n4L said:
Hmm wonder if this is something that can be fixed via software, this is kind of bumming me out - this will be the one and only gripe I'll have.
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I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.
I'm pulling crazy far lte speeds
Sent from my HTCONE using Tapatalk 2
Yeah I was too on my iPhone 5 - like 30mbps download and 10 upload. I'll update this post when I get another chance to test it again I went ahead and did a profile and prl update.
Sounds like location. I am in Houston and 80% of the time its on 4G, I usually get around 15 to 25 down on 4G. Indoors It stays on 4G but speed drops to around 2
BrianBaker said:
I was a bit harsh...The phone is quite capable of grabbing an LTE signal..But in fringe areas is will not hold it.It will switch back to 3G..On the sensorly App it seems anything that is 0-2 bars will grab a signal but will drop it eventually..
But man when you are in 3-4 bars in dark purple this phone flys on LTE.
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This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.
Felnarion said:
This is a software decision.
For most networks, the decision to switch back to 3g would be wise. For most, LTE is blazing fast and 3g is usable. Switching back to 3g on the fringe of an LTE tower is a fine decision on say, Verizon. It also makes sense from a battery standpoint. There is no sense making the higher power LTE radio strain for a signal when there is a perfectly usable 3g one available to a lower power radio.
The problem is with Sprint, with Sprint, you want to hold onto every last drop of LTE because even the faintest, messiest, LTE signal is going to be faster than the 3g.
There will be a software update, I am fairly confident, that will change the values where the the phone gives up on LTE.
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I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.
BrianBaker said:
I was going to return the phone today but I'll roll the dice in hopes there is an update for this because in those "fringe" areas my Note II holds 4G and its only 2Mbps down and 1Mbps up but it's better than the 3G 28.8k it switches to..
I just hope when the area is covered by more LTE it'll even out..Happy to hear that about Houston which has more coverage that the One holds it's 4G better..This is what im banking on.
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I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.
boomerod said:
I'm smack in the middle of what is supposed to be a fairly saturated LTE area for Sprint (North Dallas, TX) and mine keeps switching between 3G and 4G with total data drops seemingly random and many times throughout the day. What's weird is often times, I'll go to use the phone and the 4G is there and 3 or more bars, and then as soon as I open an app that uses data the connection will drop. It doesn't happen every time, but way more than I can live with. I'm thinking about returning it to Sprint and going with AT&T instead. I just hate to have to hassle with it and pay more for less.
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well,then i guess all I can hope for is some sort of update that helps keep 4G connected
Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.
Darkendvoid88 said:
Probably has to do with a minimum signal strength value to keep it connected to LTE and not search for a stronger signal. Hopefully there will be an update or a patch to fix this.
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I just feel like not enough people are complaining about this issue and it'll just keep working the way it is now. Which would suck.
Through out my searched for the night I ended up at a tmobile website where they too were having the same 4G issues.. Maybe it is a design problem and not just software.
Sent from my HTC One using xda premium
"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
Happening frequently
I have the same problem keeps switching from LTE to 3g constantly I think it is happening to multiple on sprint network idk about others http://www.gottabemobile.com/2013/04/26/sprint-htc-one-lte-connectivity-issue-in-select-markets/
BrianBaker said:
well,then i guess all I can hope for is some sort of update that helps keep 4G connected
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no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up
wranglerray said:
no problems here in fort myers. When i'm home it locks on 4g and screams at 25 down and 10 up
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That's helpful...with issues like this, especially at or near launch of a new device, it's always a question of device vs. network vs. software issues. I'm always skeptical that the device is the issue, especially on flagship models. I posted on a Sprint forum and one user said he took his phone back and Sprint swapped it for another HTC One and he's had no issues. Says he thinks it's some type of provisioning issue, which I am not too sure of. But he said he a similar issue with the Evo LTD (I think) and swapped and no more issues. There also was a Sprint rep that chimed in on the thread and advised me that an Vision upgrade had been made in my area yesterday and to update profile and prl and then power down for 3-5 minutes. I followed that advice but I'm still having issues. For reference, I'm in 75240 zip code.
---------- Post added at 10:00 AM ---------- Previous post was at 09:55 AM ----------
jcwxguy said:
"Bars" mean nothing, usually they only show strength of the cdma 1x (voice), not lte strength..
http://s4gru.com/index.php?/topic/2...to-determine-your-actual-lte-signal-strength/
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Yeah, I think most of us that have been around a while realize that. I could care less about the bars. Hell, I hardly even talk on the phone. What I need is Data to work, consistently. I don't even care if it's 4G if a decent 3G is available and would provide a consistent connection. Well, yeah, I would prefer it be 4G. The selling point for Sprint right now is their prices and unlimited Data. When you factor in that they are really trying to upgrade their network to compete with the other big 2, and are oriented towards customer concerns at the moment, it makes them appealing. But they got to get the data consistent, especially in large markets like Dallas, TX, or they are just going to keep on churning customers. I just switched to them from Verizon as I was at the end of my contract and was a bit tired of Big Red's bullying, but I have to hand it to them, their network is fantastic. I might be going right back to them, or take a chance on AT&T, which I switched from to Verizon a couple years ago.
I switched back to this phone after having the galaxy 4 because this is a better phone for the most part.
That being said..this phone does poorly hanging on to LTE with Sprint. In areas that have steady 4g coverage that my iPhone 5 and s4 would display 4g, the One often inexplicably drops to 3g, requiring a switch to airplane mode and back again.
I actually used the airplane mode to force 4g like 5 times today.
I know somebody else has to see this issue
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greengoldmello said:
I switched back to this phone after having the galaxy 4 because this is a better phone for the most part.
That being said..this phone does poorly hanging on to LTE with Sprint. In areas that have steady 4g coverage that my iPhone 5 and s4 would display 4g, the One often inexplicably drops to 3g, requiring a switch to airplane mode and back again.
I actually used the airplane mode to force 4g like 5 times today.
I know somebody else has to see this issue
Sent from my HTCONE using xda app-developers app3
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I have a thread where I'm working on trying to tweak some epst settings to fix some of these issues. Haven't gotten to the LTE stuff really yet.
D3rped out Beastmode! HTC ONE!
Funny thing is I was thinking of posting this in your thread, but I didnt want to derail it.
I think part of the problem stems from the One not scanning for lte as often as the other phones. I drop data completely quite often and it takes a while to pop back up. And when it does, it's 3g, not 4
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Same here.. 2 different Ones same issue.. Hoping for a radio fix from sprint/HTC because EPST settings won't fix the problem
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BrianBaker said:
Same here.. 2 different Ones same issue.. Hoping for a radio fix from sprint/HTC because EPST settings won't fix the problem
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It wouldn't fix it but if it's just a configuration issue. Example if it's designed to drop a signal sooner than say the S4 then tweaking some settings COULD fix it. That's all I'm looking to do. Try to fine tune some settings specifically for sprint and this phone.
Edit: I also know that sometimes that can do more harm than good (like maintaining too weak of a signal and have no data connection to speak of) but. Doesn't hurt to try!
D3rped out Beastmode! HTC ONE!
Thought I was done with the airplane mode dance as well, coming from the EVO LTE. Ah well.
Oddly, I've had the phone stay on LTE far more often using AOSP, same for my old EVO LTE, which it's usually the opposite no?
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Airplane toggle is kind of pointless. The phone grabs LTE Just fine.. It just won't hold it. Especially when you start something that uses data. I've been in areas where I know the signal drops with this phone with it sitting in the dock. But as soon as you run a speed test or download an app it drops to 3G..In all honesty the only way to keep this stupid thing stable is to disable LTE completely and run with crap 3G until your area is heavily saturated with LTE because when your in the middle of doing something data centric and it switched to 3G you have to pretty much start all over or re open the app. Never had to do this on my Note 2.
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This worries me. I'm thinking of selling the note 2 and picking this phone up. The note 2 has great reception.
Sent from my SPH-L900
I have experienced this too but it happens to me when I am driving home from work which is a 2 hour drive the job site I am at has lte and it holds a signal all day. On the way home I will lose data in certain locations every day the exact same ones cause obviously sprints lte is still being worked on but I think it maybe be because they are upgrading towers cause in the past month I get lte in more and more places driving on I94 from Detroit to Kalamazoo and also the job site has lte everywhere and before it was spotty
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dandan2980 said:
I have experienced this too but it happens to me when I am driving home from work which is a 2 hour drive the job site I am at has lte and it holds a signal all day. On the way home I will lose data in certain locations every day the exact same ones cause obviously sprints lte is still being worked on but I think it maybe be because they are upgrading towers cause in the past month I get lte in more and more places driving on I94 from Detroit to Kalamazoo and also the job site has lte everywhere and before it was spotty
Sent from my HTCONE using xda premium
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This happens to me and my 1st HTC One and my current HTC One and my co workers HTC One no matter if we're standing still or driving..In areas I know for a fact are not being currently worked on..It only happens on the outskirts of an LTE Signal.But like i said earlier,these are places my Note 2 has never ever dropped a signal..I've debated so many times going back to my Note 2 but I just can't do it.469 DPI and a screen I can see in daylight has spoiled me rotten...Only logical thing to do is go to AT&T and buy the HTC One there but that would do a number on my wallet so i'll stick around with Sprint until winter and see what they can do.
BrianBaker said:
Airplane toggle is kind of pointless. The phone grabs LTE Just fine.. It just won't hold it. Especially when you start something that uses data. I've been in areas where I know the signal drops with this phone with it sitting in the dock. But as soon as you run a speed test or download an app it drops to 3G..In all honesty the only way to keep this stupid thing stable is to disable LTE completely and run with crap 3G until your area is heavily saturated with LTE because when your in the middle of doing something data centric and it switched to 3G you have to pretty much start all over or re open the app. Never had to do this on my Note 2.
Sent from my HTCONE using xda premium
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Keep in mind the signal strength you see is NOT 4G even if you're getting 4G.
There are tools to monitor 4G Strength (search google play).
This phone is horrible with weak 4G around. Bounces in and out and it's very slow at doing that.
As I drive through known 4g coverage areas my note 2 grabs 4g with no issue. My HTC one woould stay in 3g. Frustrating knowing I'm giving my Note 2 to my nephew. Good thing 4g is only in small spots around Southern CT.
mswlogo said:
Keep in mind the signal strength you see is NOT 4G even if you're getting 4G.
There are tools to monitor 4G Strength (search google play).
This phone is horrible with weak 4G around. Bounces in and out and it's very slow at doing that.
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Im aware of what the signal bars represent on this phone.. I go into field test to look at dbm's
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I cannot imagine how awesome this phone would be with strong 4g. I use verizon razr hd for my work line and 95% of the time it has a 4g signal, and thats the phone i always reach for when on the road although i love my one so much more...seems sprints roll out is not as fast as I anticipated
I live on the border of an official 4g area (Los Angeles) and I seem to go back and forth from LTE and 3g at home all day long. But, when you do get LTE, it is amazing. Fastest LTE speeds I've ever seen on any carrier. I easily get 25/10 and a great signal in LTE zones.
I have often wondered how my phone could bounce around from 4g to 3g then sometimes to no.data connection all while sitting in the same spot. Is that a network or a device issue? If it's a phone issue do I have a right to get a different one,even though I have had this for over a month
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tommason1968 said:
I have often wondered how my phone could bounce around from 4g to 3g then sometimes to no.data connection all while sitting in the same spot. Is that a network or a device issue? If it's a phone issue do I have a right to get a different one,even though I have had this for over a month
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Definitely a network issue..Don't waste your time getting a replacement because it will be the same...Weather and humidity come in to play here as well
This is the story of my life since I got the One. People keep telling me that the S4 has the same issues and the problem is Sprint, but of the 3 people I know with an S4 none of them have this problem where I live. Once they are in an area with 4G, their phone stays on 4G. With the HTC One it takes forever to pick up 4G and once it decides to drop 4G it will take forever to pick it back up unless you toggle airplane mode.
The phone is damn near unusable in Johnson City TN because the 3G is way over capacity on at least half the towers in the area, and if the phone can't hold on to the 4G signals that I know are there then it's basically a paperweight. I really hope there is an update soon.
Had an entire section of town go down yesterday. Showed full signal but everytime anyone attempted to make a call it showed "network failure". Even attempting to call sprint's customer service numbers.
Finally got ahold of sprint via a land line and they claimed the towers show no problems and the network wasn't congested...
It is really bad since I rely on my phone for emergency response. Anyone else notice instability like this lately?
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
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vader860 said:
Are you in an area where LTE is being deployed? Sometimes that happens. You dont get LTE and the 3G gets worse.
Sent from my HTCONE using Tapatalk 4 Beta
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Well we were on the "list" (Tallahassee, FL) but haven't seen much LTE (or any) in Tallahassee... It wasn't just 3g, the entire 1xRTT network dropped (no phone calls, no texts). I am on business so I get to use business tech (instead of consumer tech) and they viewed all the work orders for the towers in teh area. Said there was nothing currently happening that would have caused the entire network to go down and that we aren't even close to 800 SMR deployment (which pisses me off because Sprint coverage inside my office is horrible, while verizon I can get a strong 1x, 3g and LTE (my work phone and air card are all verizon)).
Same thing happened to me a while back, nothing worked, but I was roaming. It lasted for a few days, then when it started working again, I got LTE.
Same thing going on around Philly suburbs. Calls dropping like crazy and horribly slow 3g. When lte is turned on for good, does 3g go back to normal, or stay slower than the 1x speeds I get in some places?
prob tower issues it happens.. has nothing to do with sprint
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thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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if its sprint's tower issue, then it has everything to do with sprint
since its their towers
flex360 said:
if its sprint's tower issue, then it has everything to do with sprint
since its their towers
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no its not sprints fault its the vendors fault
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thlinx said:
no its not sprints fault its the vendors fault
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Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
thlinx said:
prob tower issues it happens.. has nothing to do with sprint
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How so when Sprint's internal diagnostic tools show the tower is functioning properly (in respect to the Sprint network)?
Its possible that your area is getting 1900 network vision upgrades, which knock you out for about a week.you don't really notice the lte install because you don't have the service, but you are dependent on 1900 for voice so its not pretty. Our area just got the upgrade and we had a lot of unhappy customers, I couldnt call or text for about 6 days. I'm off for a few weeks or I would check it out for you.
No issues
Sent from my One using XDA Premium HD app
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
sauprankul said:
Lolololol
So do we go ask the vendor to fix their towers?
It's Sprint's responsibility to make sure it deals with good vendors and that they maintain the towers well.
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Click to collapse
Towers go down. Power goes out, internet goes down.
These things happen. You call Sprint, you let them know. Even if they tell you everything looks good on their end, if they get 5 calls about the same tower, they'll send out an engineer.
Expecting 100% uptime is absurd.
sauprankul said:
So if I am scheduled to get LTE in my area soon, what kind of behavior would the network show?
I get crappy 3G almost everywhere, where every time I try to do anything, the 3G indicator goes dark and I get a network error. Whenever I get an LTE signal, it's usually a namesake, and I get knocked down to 3G. In select spots at select times, I get super duper slow 3G: around 90kbps. Sometimes 200. VERY few times, I get around 2 megs on LTE. That only lasts a little while.
I'm scheduled to get LTE this month. When should I expect decent coverage? All the threads in the International forum about gigs of data have me PUMPED!
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Normally you will just start to see 4g more often. You may some some minor odd behavior because they are up on the tower fooling around but it won't be a big outage. They do one site at a time, and once it's on it has to be tuned for optimal performance which takes a while too.
Sadly your 3g speeds are normal anymore, smart phones now days have completely overwhelmed the marginal capacity that evodo offers. Only thing they can do is to throw more RF carriers up but that can cause interface issues between cell sites and it can actually hinder performance. Areas that have complete lte toll outs do end up with much better 3g since the data hogs are now on lte, I can get about 1.5 down on 3g here where we have both lte and 1900mghz 3g network vision complete.
Same issues in Washington, DC for the Past 3 days. I sure hope its because they are upgrading the towers
Same thing happened in Houston a couple of days ago. One of the three towers in the area I work has been Network Vision upgraded, other two still in the works. Anywho, all of a sudden, no calls/texts for a span of about 20-30 minutes (longer/more in other areas). Sprint: "no issues reported in your area", I was: "yeah, I'm reporting one/some". Everything back to normal, for the time being, super-slow 3G (less than 100kbps). Thank goodness for Xfinity at home/work. I work for a preferred retailer and all we have been advised is that the upgrades are coming and will resolve and greatly improve our (Sprint's) network. Hopefully, the influx of money from the new owners will make it so. Nextel bandwidth/spectrum to be used for LTE, yes you'll need a new phone with correct radio.
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I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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tsdeaton said:
I havent read much of what's going on here just skimmed through but I would like to add what I've heard.
Lately we've been having a lot of iPhones come in with data issues. Not just the 5 but 4 and 4s as well. This week alone I've seen 6 myself. Before that... Maybe 1 or 2 everyone 6 months. It's rare. And today these people plus more have come back with a worse issue. They aren't getting reception anywhere. (I'm in Washington btw). So I called my nss support team and they said as of the 17th of July sprint has been getting way more aggressive with the network vision and the iPhone's are more sensitive to this update but other device will start experience these problems and it's going to get worse all over the state till about October. The eta is October.
Sprint wants to have this network vision finished by this year so it just makes sense it would be happening in other states also.
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You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
duck9191 said:
You should have access to glance, it will tell you which sites are being upgraded and ETA's for lte and 3g nv. You have to be a lead or SM to access it.
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Click to collapse
Would be awesome to get this info for Tallahassee fl
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So, today I have been comparing my M8 against my work phone which is a S4 also on Sprint. Needless to say I'm a little upset. I do not have LTE at my house and haven't felt like leaving so all my tests have been done on 3G/WiFi.
I'll start off by saying I don't get the best 3G at my house but with multiple speed tests and downloading the same file on both devices at the same time the S4 continuously finishes much faster.
On WiFi in the same spot in my house on the S4 I will get 30mbps+/30mbps+ and on the M8 at best I get around 14mbps down.
I downloaded a 1GB file from
http://www.thinkbroadband.com/download.html
On both phones at the same time. On the S4 it finished in 7 minutes and on the M8 it was only at 5% complete. I didn't even let it finish.
I have also noticed at my house if I am on LTE/CDMA mode (even when using WiFi) I will get the X above my Signal bars showing that my signal dropped. I don't seem to have this problem if I switch it to CDMA only.
I am rooted running the newest firmware, S-OFF, and BadSeed 2.0
Is anyone else having this behavior with there phone compared to another older phone? Maybe I have a defect.
Sent from my 831C using xda app-developers app
Samsung has always had better radios than HTC. My M8 is MUCH better than my M7 was at holding 4G. Sprint's LTE signal sucks in most places, I'm hoping 800 LTE will fix that. One thing I always do with a new device is remove the proxy that is in place. That can help with speed. I don't think the S4 should be that much better. Download signal check make sure when you are running the test you are doing them at the same signal levels. To remove the proxy you will need your MSL, dial ##3282#, edit, advanced, RTSP/HTTP setting erase the IP's and port put 0 in then back out and reboot the phone and try again.
I belive the signal bars when in Cdma/lte mode shows the lte signal instead of the cdma signal which could explain the x on your signal bars. But yes mine sucks on that mode. I don't get any calls or texts coming thru unless I'm on cdma only.
Sent from my awesome HTC M8
Sim-X said:
Samsung has always had better radios than HTC. My M8 is MUCH better than my M7 was at holding 4G. Sprint's LTE signal sucks in most places, I'm hoping 800 LTE will fix that. One thing I always do with a new device is remove the proxy that is in place. That can help with speed. I don't think the S4 should be that much better. Download signal check make sure when you are running the test you are doing them at the same signal levels. To remove the proxy you will need your MSL, dial ##3282#, edit, advanced, RTSP/HTTP setting erase the IP's and port put 0 in then back out and reboot the phone and try again.
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Click to collapse
My proxies were already set to 0. I have signal check on both phones they are both reporting almost the exact same numbers. But, what I don't get is why the WiFi is significantly worse. All Speed tests on WiFi show at least 50% slower on the M8 and I am manually setting the server to make sure its testing on the same servers. All servers show the same trend with 3G and WiFi.
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It seems if I have both phones right next to my router theywill both pull about the same 45/35. If I am down stairs the M8 significantly drops off while the S4 is still pretty strong although they are within about showing around 4dBm of each other.
Surprisingly I just got 1.65mbps down on the M8 on 3G and .92mbps on the S4. Then they both went below .10 on the next test. I guess it is just to hard to tell right now but it does seem the S4 is doing better 90% of the time. I will have to do some more tests in other locations and on LTE. I can get LTE less than a half mile from my house but not at my house both phones do always show connected to LTE first thing in the morning but it drops immediately as did my S3.
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I would check for interference from neighboring networks. Are using 5G band for wifi? I have had no issues with wifi on this phone or my m7. However I do use the 5Ghz band with 802.11 ac with a nighthawk R7000. Samsung has always had better radios from my personal testing but again shouldn't be as much as your are having. Maybe try and get a hold of another M8 and see but I'm sure yours is fine. Any problems with calls or text is most likely related to circuit switch fall back which is a tower issue. To my surprise CSFB has worked perfect for me so far on my local towers. I was expecting all kinds of problems since my area has been so bad since last summer. So far it has worked rather well. Give that time to get fixed.
Sent from my HTC One M8
Sim-X said:
I would check for interference from neighboring networks. Are using 5G band for wifi? I have had no issues with wifi on this phone or my m7. However I do use the 5Ghz band with 802.11 ac with a nighthawk R7000. Samsung has always had better radios from my personal testing but again shouldn't be as much as your are having. Maybe try and get a hold of another M8 and see but I'm sure yours is fine. Any problems with calls or text is most likely related to circuit switch fall back which is a tower issue. To my surprise CSFB has worked perfect for me so far on my local towers. I was expecting all kinds of problems since my area has been so bad since last summer. So far it has worked rather well. Give that time to get fixed.
Sent from my HTC One M8
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I don't think what band I'm using on WiFi should really play a factor in this. Either way you look at it the S4 is doing significantly better.
I have also tested it on LTE now, the S4 does 30%-60% better. For example on Speed test app both connected on the same server at the same time S4 will get 12mbps down and M8 only 6mbps and this is in an area with working Spark. According to Signal Check where I did this test the S4 ranges from around 4-10dBm better
I don't know anyone with a M8 so I might just goto a Sprint store and test mine against one on display.
I am almost half tempted to trade it in for a S5 even though I really like this phone.
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Well I was finally able to find a store with an M8 to exchange mine for today (last M8 at a Best Buy within 50 miles). I haven't been able to do too much tests but my WiFi is 100% better so I am happy now. I guess I did have a defective phone.
Sent from my 831C using xda app-developers app
mikeregister said:
So, today I have been comparing my M8 against my work phone which is a S4 also on Sprint. Needless to say I'm a little upset. I do not have LTE at my house and haven't felt like leaving so all my tests have been done on 3G/WiFi.
I'll start off by saying I don't get the best 3G at my house but with multiple speed tests and downloading the same file on both devices at the same time the S4 continuously finishes much faster.
On WiFi in the same spot in my house on the S4 I will get 30mbps+/30mbps+ and on the M8 at best I get around 14mbps down.
I downloaded a 1GB file from
http://www.thinkbroadband.com/download.html
On both phones at the same time. On the S4 it finished in 7 minutes and on the M8 it was only at 5% complete. I didn't even let it finish.
I have also noticed at my house if I am on LTE/CDMA mode (even when using WiFi) I will get the X above my Signal bars showing that my signal dropped. I don't seem to have this problem if I switch it to CDMA only.
I am rooted running the newest firmware, S-OFF, and BadSeed 2.0
Is anyone else having this behavior with there phone compared to another older phone? Maybe I have a defect.
Sent from my 831C using xda app-developers app
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Where are you getting LTE in Riverside ? The only LTE I found was around In-N-Out near Madison, the In-N-out off of Van buren and Clay, and downtown. Riverside is dead compared to the OC and LA counties .
demo27vol1 said:
Where are you getting LTE in Riverside ? The only LTE I found was around In-N-Out near Madison, the In-N-out off of Van buren and Clay, and downtown. Riverside is dead compared to the OC and LA counties .
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I actually live in Moreno Valley. There Is a decent amount of LTE here.. not sure what's going on in Riverside.
mikeregister said:
I actually live in Moreno Valley. There Is a decent amount of LTE here.. not sure what's going on in Riverside.
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Oh then nvm. The weather and LTE are not doing well in Riverside I guess.
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
FlowingAway said:
Looks like I have wound up with LTE connectivity issues on my 2nd M8. It's defaulting back to 3G and never trying LTE again. I'm in an area where the circuit fallback has already been installed and is up and running, so it shouldn't be that. It randomly just stopped working properly over the weekend. Sprint has told me there are no issues in my area, no work being done.
Is there any chance HTC or Sprint acknowledge this issue with their phones? What is happening under the hood to cause the phone to randomly get mucked up and never be able to get back to normal? Or is there a way to get back to normal?
Profile, PRL updates, rebooting, airplane mode are all (very) temporary fixes for a bigger problem. It acts and feels like a software issue, but is it something that can be reversed or does it get embedded into the firmware, never to be removed? I've tried flashing firmware multiple times without rebooting, over top of itself more than once, hoping to knock out or overwrite something wrong inside. I ran OMJ's h/k RUU last night and it connected to LTE as soon as it rebooted, but today it's right back to where it was.
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Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
mswlogo said:
Goto to a Sprint Store and Compare it Side-By-Side.
It's the only way to know for sure.
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That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
themuffinman said:
Its really difficult to tell if its the device or the network but for the most part calling sprint is no doubt a waste of time. Over on the gs5 forums you hear the same complaints all day long. As a matter of fact, go to any sprint tri-band device forum and you will know doubt hear the same exact complaints.
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So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
BubZX said:
So far, I am, one of the lucky ones with an, s5 that hasnt had a bit of problems. I almost picked up the m8 over the s5 to give htc a try but keeping a watch on this forum made up my decision quick to stay with sammy. Don't get me wrong there are some s5 owners that have had problems but u m8 guys seemed to be getting hosed pretty bad.
Sent from my SM-G900P using XDA Premium 4 mobile app
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Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
themuffinman said:
Well personally, I haven't had any issues to speak of with the two m8's I have on my account.
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I'd say keep a very close eye on them both. My 2nd one was perfect right out of the gate and stayed perfect for 3 weeks, then suddenly just poof it's jacked. It's not as bad as my 1st, but still frustrating. The 1st one wouldn't stay connected to anything, certainly not LTE. Now mine just wants to revert to 3G as soon as it possibly can. Very strange.
My daughter gets very good data with her g2, picks up lte in areas I don't and it gets me frustrated, it sucks I don't no anybody who has a m8 to compare mine with, I'm gonna have to wait till my wife gets hers with her upgrade
Sent from my 831C using XDA Premium 4 mobile app
themuffinman said:
That may or may not make a difference, two of the same devices in the same location can be connected to different towers unless he uses an app to confirm that both are connected to the same tower and even then I have had experience with two exact devices connecting to the same tower and issues with that tower actually affected one device and not the other and nothing was defective with either device. Weird
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I think it's certainly possible but not that common. And if they do behave the same then he's probably ok. If they don't then he'd have to dig deeper.
One store had several M8's on display and the all behaved identical and very different from mine.
I should have 3 of them tonight to compare One being returned to sprint and one that will get sold in the end.
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
johnnygabe89 said:
As a sprint rep who lives in an area that sprint spark and bands 2600 and 800 are being implemented I assure you it is not your device, it is the network. This is happening on all lg g2s, g flexs, s4 tri bands, s4 minis, nexus 5s and gs5s. Since the Soft Bank by out Sprint is doing a massive overhaul on their network. Sure service might suck ass for a few months but you'll appreciate it when its done. Hang in there, its more than likely not your device.
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Man I hope your right . Waiting on my replacement now to make sure it's not my device.
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I see it daily man. From what I have been told, they had problems with cross connecting calls when implementing spark. Since then, they resolved that issue but then created the 4g data/voice connectivity issue. Meaning when you are on 4g, the tower isn't telling your phone when its receiving a call. Ever wonder why the m8 cannot talk and use data at the same time? However an s3 can. Does that phone have this issue? Nope. Its not so much our phones but more so the towers not communicating to our phone the way they should. This is why when you switch to CDMA only instead of CDMA/LTE, you receive voice calls and texts. Again, you can change this in settings/mobile data/network mode.
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
FlowingAway said:
LTE only mode works perfect when I enable it. It connects to band 26. Switch back to LTE/CDMA and LTE refuses to connect. The reason I'm confused is because everything worked for 3 weeks straight in perfect fashion. The Sprint rep I spoke to said no work was even being done in my area. @johnnygabe89 can you help me understand how this could be?
Sent from my 831C using Tapatalk
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Sprint Triband LTE devices do not support SVLTE (Simultaneous Voice and LTE).
In previous Sprint LTE phones, when a device was in Sprint LTE coverage it would park in both the LTE and CDMA Sprint networks at the same time. When a voice call came in, it would just go straight through to the device. And signal to the LTE network would be maintained the whole time while the call was active.
In contrast, a Sprint Triband LTE device can only stay on one technology at a time. CDMA or LTE, not both. So when a Sprint LTE Triband device is in Sprint LTE coverage it parks only in LTE. And doing so means it cannot transmit calls without Circuit Switched Fallback (CSFB) on the network side. CSFB and eCSFB (Enhanced Circuit Switched Fallback) are network controls that will allow a single mode/single path network to operate in two modes, both CDMA and LTE.
Here is how it works in the simplest way I can describe. When your Triband LTE device has an LTE signal, it cannot receive or make calls on its own. It is just using LTE data happily. However, what if someone calls you? How does it get through the CDMA network to your device? Via CSFB.
When the Sprint network tries to forward a call to your device but cannot see it via CDMA, it then checks for an LTE connection to your device. If it sees one, it tells your device to disconnect from LTE for a moment and reconnect to CDMA. Your device then jumps over to take the call on Sprint CDMA and the LTE session is interrupted. This happens very fast and seamlessly. Except for the loss of data availability. If you receive a text, the Sprint network is able to route it to your device via LTE.
Circuit Switched Fallback is a great solution to the issue of Sprint Triband LTE smartphones. But the problem here is that the Sprint network is being upgraded in Network Vision, and not all Sprint parts of the Sprint network can currently support CSFB. And it affects all Sprint Triband LTE phones
If yoou want you can read this article all the way thru
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
FlowingAway said:
I don't think it's a circuit switch fallback issue. This morning I'm connected to band 25 and lte is working. It's when I connect to band 26 that it disconnects. So maybe its not a broken phone?
Sent from my 831C using Tapatalk
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Well from what I have gathered from all my reading about the issues is that Band 25 is the Sprint Triband LTE, and Band 26 is the older SVLTE (Simultaneous Voice and LTE) and may not support the CSFB and eCSFB yet.
I could be wrong in my assumption
I feel like I remember reading that band 26 is the new frequency 800
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I also think it's the network. When I first got the phone, I experienced the 3g of death, but have not experienced it much lately as it seems like Sprint is updating their network in my area.
I'm getting LTE in places now that I have never gotten on my M7.
This weekend, I went to LegoLand, which is a highly congested area, and was getting the 3g off death again, which I believe is related to the network. This is similar to when I went to Disneyland with my M7 last year and could never use Sprint service in the park to due to it being a congested area.
I find it helps to turn off roaming in areas where you get the 3g of death and just connect to the Home network. Try that and see if you get better results. It seemed to work for me this past weekend.
It appears that my area is getting LTE added to the Band 26 800Mhz frequency, though it's not fully up and running yet. So my M8 is scanning and sees that band available, and most likely prefers that band, so it connects but it's not fully implemented yet, so it kicks back to 3G. There was a moment this morning where I had fully working LTE, and lo and behold I was on Band 25, not 26.
If only there was a way to disable Band 26 on the M8 until it's totally up and running...
im facing these issues too..it sucks