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[Tutorial][Bell Atrix]What need to be done before Warranty Service?
It applies all the Bell Atrix, doesn’t matter you have Orange FR 2.1.1 or UK 2.2.3 on the phone or whatever
Simple Version:
Make sure you have CWM Recovery on it(http://forum.xda-developers.com/showthread.php?t=1019143)
Download the stock system.img (http://www.multiupload.com/T6L5RS2WH1), if you have the backup by nandroid, you can skip this step
Enter CWM Recovery to restore system.img only, then do Wipe out Data&Cache, or Force Close will be with you!
Install GingerBreak to root your phone, you can download from here: http://forum.xda-developers.com/showthread.php?t=1044765
Install CMW Recovery again, but this time, choose CHARGE MODE in order to uninstall the custom recovery
Use GingerBreak to un-root the phone
Do a factory again, then you are ready to throw this phone to any Bell Retail Store for repair
Just remind that Bell will take 4~6weeks to get your phone fixed, if you need a loaner phone, it’s $25+tax, ask before borrow since some store doesn’t even have smartphone to lend…
Full Detail Version coming soon...
Thanks, good tut to have.
Stock Bell Atrix on Rogers with updated radio, Rooted, deodexed, Honeycomb theme, and frozen!
With glad root and webtop mod on stock firmware would it be ok to just return the stock web top files and unrooted for warranty?
Why wouldn't you just a sbfflash...?
Sent from my MB860 using Tapatalk
hoodlikegaza said:
Why wouldn't you just a sbfflash...?
Sent from my MB860 using Tapatalk
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Because there is no Bell SBF available (to date)
scorneil said:
Because there is no Bell SBF available (to date)
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Click to collapse
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
thegregulator said:
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
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Click to collapse
absolutely true.
best chances for full repair is flash stock SBF 2.2.3 and then if you really wanna get technical, simply edit your prop file for cosmetic purposes.
NFHimself has this crazy way of flashing close to stock images but thats pretty much retarded as there's no point as it really doesnt mean any closer to stock than this crap and is fickle/easy to detect as it is if Motorola was looking for it.
thegregulator said:
Yes, but in your tutorial you're just removing root access and custom recovery. You're not changing the firmware from the phone back to 0.3.7 (Bell firmware) because there isn't a Bell SBF to flash (you're right about that). If one was already running 2.1.1 or 2.2.3 with root access, they could simply reflash their respective SBF's and it would produce the same results as your tutorial. Maybe I'm missing something from your guide, but as far as I understand, once you've flashed a different SBF, there is no way of getting back to official Bell. Your guide seems to be a roundabout way to get back to stock 2.1.1 or 2.2.3 for warranty purposes, while a simple reflash would produce the same results.
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Click to collapse
You are right, however stock system.img(from original bell firmware, not 2.1.1 or 2.2.3) already has the right prop file and bell bloatware, comparing 2.1.1 or 2.2.3, im too lazy to look for bloatware and changing by root. this seems the easiest way for me.
other than the radio version, i dont think motorola could find out this is flashed Atrix but anyway, I am still waiting for my atrix back
ks2hot4u said:
With glad root and webtop mod on stock firmware would it be ok to just return the stock web top files and unrooted for warranty?
Click to expand...
Click to collapse
better do a factory reset and unroot
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
But thats the thing if you brick your device, this guide won't help as the phone is a brick.
As for hardware issues, this is the exact reason for this thread IMHO, something useful to me as my fingerprint reader is slightliy off physically which results in the device thinking that fast swipes are taking place when they are not. now I can use this when I am ready to take my device in without being harrassed about software.
With my N1 even with the bootloader unlocked they still took in the device if it was proven to be a hardware defect (again had a problem with my power button - just my luck i guess) Doubt bell would do the same.
binary110 said:
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
Click to expand...
Click to collapse
who would use this for anything other than a hardware issue? anyone who can follow this guide can also follow a SBF flash instruction to solve their software issues
binary110 said:
I work for bell. and all I have to say about this thread is that it should be closed and deleted. I actually thought these kind of guides were frowned upon...
If the phone was working 100% before you starting screwing with it, we shouldn't have to honor your warranty. Thats why ROOTING VOIDS Warranty.
If you screw up your windows load, Best buy doesn't say, heres a new pc. They say, here's a bill for the techie. We work on commission in these stores, and i hate wasting my time with some moron who shouldnt have screwed with what he couldn't fix. /rant
Its annoying to deal with people who brick their phones, and then give bs excuses as to why its not working. I usually do my best to help people, but its better to tell us the truth and have us help, then lie through your teeth that its a problem with the device.
It costs me extra hours of work to deal with DOA phones, and it costs everyone including motorola tons of $$$ for stuff that is screwed up by the consumer.
Why can't the people who don't know what theyre doing, leave the dangerous stuff to the guys who know how to fix their own problems?
Edit: the exception to this is true hardware issues. But those don't seem to come up all too often with this phone, just battery life issues.
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Click to collapse
QFT, but......we are referring to hardware isssues here, not software.......and rooting has nothing to do with that.
Sent from my Blue Myst GladiAtrix on Bell using the XDA Premium App.
I agree, its totally cool for hardware issues, but i'm thinking about the guys who have the lower half of the touch screen not working because they screwed the software up. 9/10 issues with any smartphone is software related.
binary110 said:
I agree, its totally cool for hardware issues, but i'm thinking about the guys who have the lower half of the touch screen not working because they screwed the software up. 9/10 issues with any smartphone is software related.
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since no one seems to be able to replicate this issue (to my knowledge) that would imply that it IS hardware related and not software
Rediculous
binary110 Your completly in the dark if you think this phone or any other smartphone wont have defects and hardware malfunctions.
My Atrix has wicked bad screen response when plugged into any power source with stock charger or other... im not returning mine as this is a minor issue. Although my roomates cant hold gps, drops calls constantly, misses calls and msgs for lack of signal and has constant reboots since stock with only root to obtain webtop mod.
So according to your logic he dosent deserve to have his 500+ $ phone replaced cuz it will cost motorola money and your lazy ass some commision ??
THIS IS THE WRONG FORUM FOR YOU !
binary110 Your completly in the dark if you think this phone or any other smartphone wont have defects and hardware malfunctions.
My Atrix has wicked bad screen response when plugged into any power source with stock charger or other... im not returning mine as this is a minor issue. Although my roomates cant hold gps, drops calls constantly, misses calls and msgs for lack of signal and has constant reboots since stock with only root to obtain webtop mod.
So according to your logic he dosent deserve to have his 500+ $ phone replaced cuz it will cost motorola money and your lazy ass some commision ??
THIS IS THE WRONG FORUM FOR YOU !
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Click to collapse
I never said the phone was not capable of being defective. I said that when someone brings it in for an issue that they caused themselves. The phones are more often screwed up by a customer, than they are actually defective.
90% of the charger issues are from using a charger different than the motorola one that came with the phone. Especially the ones with the screen response. I noted it on my atrix as well. I also have replaced a customers phone for this.
This IS a valid reason to replace the phone.
But this is also easily noticeable BEFORE you go through the process of rooting/modding the phone. and as such, you should take it up with the place your purchased it before modding it.
Its like buying a car, ripping the engine apart right away. only to find that it runs like crap after you've ripped it apart... You probably should have done a test drive before purchasing. Do you understand what i mean?
Furthermore, your friend has a legitimate issue, I'm talking about people who brick their phones and play stupid. As well, I can tell you're a part of the generation who feels they're entitled to everything under the sun from the carrier you deal with. Yet, no cable company fixes your damn television. And especially not if you screw it up yourself.
Its not apples to apples, in the sense that the cable company doesn't subsidize your tv. but even if you got a tv as a promotion through them, they'd send you to the manufacturer. Which is what i'd prefer to do with people who do stupid stuff and want it fixed.
Don't act like my time isnt worth money just because youre a needy consumer. What i'm saying is just man up, tell us you screwed it up, and we will do everything we can help.
For you to be trolling the way that you are, its obvious that this ISNT THE FORUM FOR YOU.
Thank you.
By the way, Watch your language on the forums.
seven2099 said:
absolutely true.
best chances for full repair is flash stock SBF 2.2.3 and then if you really wanna get technical, simply edit your prop file for cosmetic purposes.
NFHimself has this crazy way of flashing close to stock images but thats pretty much retarded as there's no point as it really doesnt mean any closer to stock than this crap and is fickle/easy to detect as it is if Motorola was looking for it.
Click to expand...
Click to collapse
Uhm, what? How did I get dragged into this PMS fest?
Ridiculous.
Be nice guys... We are all Canadian, we love peace, don't we?!
In my case, my touchscreen's digitalize is 100% broken, it's either hypersensitive or non-sensitive at all... It happened on Bell Stock rom but I was trying to flash sfb to see if it could be fixed...
Unfortunately, i got my repair back today and still the same issue, i asked the bell staff to try the touchscreen and she said the phone is not boot up properly...
Oh well, after 90s, I ask her to try again, she clicked "BACK" 10 times in order to get back, and 5 times to run Bell Self-serve
well, I really unsatisfied with the result and I had to left the phone there and waiting for another 2 weeks, AGAIN!!!
I have 3yr contract with Bell so it has to waste time and money to get my phone fixed cuz its carelessness and impatience are wasting my money and time... The $30 loaner phone sucks and cannot even been changed...
well, looks like a little away from the topic but I've just out of the store...
even according to the repair menu, the bell stock sbf has been applied on and change of the part which i know its not the digitalize, the phone is still unusable...
AT&T users are lucky since they have their own stock sbf to flash when they wanna a repair but poor Bell users they have to use those tutorials like mine to do repair, OR UNLOCK THE BOOTLOADER AND I WONT ASK FOR WARRANTY
btw, maybe that's the reason why Apple is cool, they can get your iPhone replaced in maximum 60min not 60days even there is just a dust in screen
NFHimself said:
Uhm, what? How did I get dragged into this PMS fest?
Ridiculous.
Click to expand...
Click to collapse
see what you caused?
jk
I understand where binary was coming from but again this thread isn't for that reason. At the same time I bet we can all say we wish carriers like bell and rogers were completely full of staff like you that come with the line we will do whatever we can to help. most times reps come off as just going through the motions or looking for whatever reason to close the case.
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Nope. Total BS.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
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Click to collapse
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
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Click to collapse
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
AdamNJ77 said:
LMAO...he can't be that tech-savvy, or if he is, he's just being a total tool. What a ridiculous story to make up
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Click to collapse
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
art0605 said:
You guys are probably right. He just has me paranoid now. So if I root my phone (successfully, again), I'll be fine?
Click to expand...
Click to collapse
Yes, you will be fine. If you are worried about big red knowing your rooted, in the future try not telling the guy you rooted lol
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
That said, you should be aware that some app/service vendors have ways of preventing their things to be installed on a rooted phone. I think both Blockbuster and Netflix have toyed with this, for instance. In those cases, you'll have to wait around for someone to get a fix out.
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
I actually have the netflix app on mine rooted and strapped. No problems here. But its true some apps do know and care for sure.
Sent from my DROID BIONIC using XDA App
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
Then that Rep was doing you a favor so be sure to give a good score if you get the survey.
Sent from my DROID BIONIC using XDA App
art0605 said:
I went to Verizon today to help get my friend get a phone. And the guy (who is actually pretty cool and tech-savy) who helped me get my Droid Bionic happened to be working. As he was setting up my friends phone we were talking about cool things to do with my Bionic. He asked if I had it rooted, and I told him I did. He advised me to unroot it because, "Verizon is sending out 'spikes' and tracks who rooted their phones, will fry your SIM card, and put a flag on your account". I understand that rooting voids your warranty and is a breach to your contract. But is what he said true?
I had a LG G2X and a HTC HD7, both have been rooted and never been "spiked or fried".
Click to expand...
Click to collapse
He actually said that? What a moron. It's great if you don't know anything, but for those of us that do, what the heck is he thinking?
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
rickuski said:
I was @ best buy and found out their phone warranty ($10 month, no deductible) covers rooted phones!!! Couple that with the buy back program which is top notch and I was scratching my head wondering why any of us would ever buy directly from big red or anybody. They also have the "mail in rebates" as immediate rebates.
If you like having the latest and greatest though, especially if you like rooting, best buy is the spot. Makes me wanna talk my buddy out of his upgrade (on my account) just so I can do it there...lol
Sent from my DROIDX using XDA App
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Click to collapse
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
unremarked said:
Things that are too good to be true generally are... I'd read that fine print very carefully.
Sent from my DROID BIONIC using XDA App
Click to expand...
Click to collapse
Please elaborate as I have poor eyesight and can't really read the fine print very well
art0605 said:
So if I don't tell them that it's rooted, and they don't see it, will Verizon be able to know through their network? Because I was having trouble sending and receiving text messages a couple days ago and was working with the rep to get it resolved. I'm sure he knew it was rooted. Then he called tech services and they worked on it for about an hour or so. Neither of them mentioned anything about my rooted device or denied me help because of it.
Click to expand...
Click to collapse
No there's no way to tell. If you actually told them ' I rooted my phone ' they would quickly tell you that none of their support team can help you, or if you get a nice person they would say that and still continue to try and help you- but they have no obligation to help you with a rooted phone.
Rooting your phone basically means you will not get any support from them (only if they know you rooted it).
unremarked said:
Phones that have been rooted/modified will generally be refused service(as in troubleshooting) and/or warranty exchange. And generally the account will be notated that the customer has a modified device so that if he tries to go to another store, they will know. If you're smart enough to root it, then you should be smart enough to fix whatever you broke. This is part of the reason why I hate one-clicks.
Or do a damn NAND before you flash/modify something.
Click to expand...
Click to collapse
This, they tried putting a note on my account saying I was rooted because I was using go launcher instead of the stock. ****ing idiots. and yeah if they think you have it rooted they'll pretty much deny you service.
also, excellent avatar.
Berzerker7 said:
The absolute most horse**** thing I've ever heard. Employee oughta be fired.
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Click to collapse
Lol right
Sent from my DROID BIONIC using xda premium
I've returned phones without unrooting them and they've never said anything. I do suggest making it look as much like stock as you can (dont return it with custom boot animations or themes). I dont think they look at the returned phones in all that much detail. You obviously don't want it looking all customized because then they don't have to look too hard.
Sent from my DROID BIONIC using XDA App
On a side note, the last person you want to listen to is a instore cellphone sales Rep. They know less than anyone. Its industry standard for them to have their workers being clueless.
I've actually been in a store and was able to help other customers better than they could. I won't let them help me with anything other than ringing up my purchase and hope they get that right and not overcharge me (one time on sprint, they messed up my package and I was getting charged for data usage and ran up my phone bill and they shut off the phone days later for running up the bill by using too much data even though it was supposed to be unlimited)
Sent from my DROID BIONIC using XDA App
So I recently bought my M8 and would love to root, but there have been a lot of reports of issues with data because of csfb issues. I have not had this issue, but if I do start having it or any other issue, I want to be able to go back to stock and return my phone to Sprint. I am currently in the 14 day return period and I have insurance. On my last phone, I was rooted and was having issues with my battery and went back to Sprint, and the guy there told me that he could not work on it if it was rooted. He was a pretty cool guy, but he made is sound like it was a really big deal that I rooted. I have searched on all the Sprint M8 threads and I can't find a way to go back to stock. And I mean completely stock. Finding a stock ROM, Kernel, and recovery is easy, but I am not sure about s-on and locking the bootloader. I don't want the bootloader to say "re-locked" at the top because that is a dead giveaway that I unlocked. Is there currently no way to go completely stock?
As of now there is no public RUU and without that you won't get completely back to stock.
Sent from my 831C using Tapatalk
You don't need an RUU for your device to "look" stock. Restore that stock nandroid that's floating around, flash stock recovery, and take the OTA.
As long as you're S-OFF, you can change the flag to LOCKED and then go back S-ON.
suicidal acorn said:
So I recently bought my M8 and would love to root, but there have been a lot of reports of issues with data because of csfb issues. I have not had this issue, but if I do start having it or any other issue, I want to be able to go back to stock and return my phone to Sprint. I am currently in the 14 day return period and I have insurance. On my last phone, I was rooted and was having issues with my battery and went back to Sprint, and the guy there told me that he could not work on it if it was rooted. He was a pretty cool guy, but he made is sound like it was a really big deal that I rooted. I have searched on all the Sprint M8 threads and I can't find a way to go back to stock. And I mean completely stock. Finding a stock ROM, Kernel, and recovery is easy, but I am not sure about s-on and locking the bootloader. I don't want the bootloader to say "re-locked" at the top because that is a dead giveaway that I unlocked. Is there currently no way to go completely stock?
Click to expand...
Click to collapse
What is the data issue you are writing about? I think I am suffering from it, can you elaborate?
redmanjoey said:
What is the data issue you are writing about? I think I am suffering from it, can you elaborate?
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Click to collapse
Basically people are having issues with connection. I'm not going to fully explain this because it is quite complicated and to be honest, I don't even fully understand it. But because this is a tri band phone (sprint spark) it relies on the network to tell it when you switch from different bands and when to switch from an LTE connection back to a 1x connection for voice calls. The phone only has one data transmission path, so it can't be connected to LTE and 1x (voice network) at the same time. It has to be one or the other. That's why you can't use mobile data while in a call. This works perfectly fine when the tower you are connected to has been upgraded and has the correct csfb fallback switches in place. But the problem is, a lot of towers don't. This causes huge problems for spark phones. All spark phones have this issue; the. Samsung Galaxy s5, LG G2,and the Nexus 5. But a lot of people have been having issues with this phone being really bad. Sometimes people can't receive/send texts or calls, and sometimes they can't connect to mobile data at all, no matter where they go. Originally it was thought to be an issue with sprint and what I described earlier, but people noticed that if they swapped out the phone for a new one, the issue went away. This isn't true for everyone, but that solved the issues for a lot of people. The general idea now is that it mainly seemed to affect people that ordered the M8 online early on. It doesn't seem to be affecting the phones bought from stores recently as much. Someone also claimed that the phones were provisioned incorrectly and that was causing it. But nobody really knows. If you are having an issue like I described, I would go back to where you bought it from and tell them you want to exchange it.
Also, if someone notices anything I said was incorrect, please call me out on it. As far as I know it's all correct, but I could easily be wrong.
Sent from my 831C using Tapatalk
I don't want to sound like a total idiot, but I guess their no way around it, I haven't used a HTC product since my Hero days, So let me make sure I understand what you are saying, flash my stock rooted nandroid, find a stock recovery zip and flash, then do I used terminal to lock my bootloader, or do I flash another zip? Then where does the OTA come in at? Now after reading this and the rolling of the eyes, I just wanted to make sure I didn't make a mistake, and this will have me back to stock without root ? I will like to thanks in advance for your patients.
suicidal acorn said:
Basically people are having issues with connection. I'm not going to fully explain this because it is quite complicated and to be honest, I don't even fully understand it. But because this is a tri band phone (sprint spark) it relies on the network to tell it when you switch from different bands and when to switch from an LTE connection back to a 1x connection for voice calls. The phone only has one data transmission path, so it can't be connected to LTE and 1x (voice network) at the same time. It has to be one or the other. That's why you can't use mobile data while in a call. This works perfectly fine when the tower you are connected to has been upgraded and has the correct csfb fallback switches in place. But the problem is, a lot of towers don't. This causes huge problems for spark phones. All spark phones have this issue; the. Samsung Galaxy s5, LG G2,and the Nexus 5. But a lot of people have been having issues with this phone being really bad. Sometimes people can't receive/send texts or calls, and sometimes they can't connect to mobile data at all, no matter where they go. Originally it was thought to be an issue with sprint and what I described earlier, but people noticed that if they swapped out the phone for a new one, the issue went away. This isn't true for everyone, but that solved the issues for a lot of people. The general idea now is that it mainly seemed to affect people that ordered the M8 online early on. It doesn't seem to be affecting the phones bought from stores recently as much. Someone also claimed that the phones were provisioned incorrectly and that was causing it. But nobody really knows. If you are having an issue like I described, I would go back to where you bought it from and tell them you want to exchange it.
Also, if someone notices anything I said was incorrect, please call me out on it. As far as I know it's all correct, but I could easily be wrong.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Good explanation. On my note 3 I was consistently hitting no less than 10 mbps at my house. On my M8 I was getting 2-20 MBPS at my house, with NO consistency. No issues with calling/texting, however. I recieved my M8 on the 11th (same day as the s5 came out, expecting chaos) and was getting okay signal in my house. Now a few days later it seems someone is pointing a cell phone jammer at me. I lose connection completely, then it goes back to slow speeds, about twice per minute. Same thing with calling and texting though. I REALLY do not want to go through the entire process of going back to stock to ship it back to amazon, so I am hoping it has something to do with sprints towers since I was alright the first few days.
robbnice said:
I don't want to sound like a total idiot, but I guess their no way around it, I haven't used a HTC product since my Hero days, So let me make sure I understand what you are saying, flash my stock rooted nandroid, find a stock recovery zip and flash, then do I used terminal to lock my bootloader, or do I flash another zip? Then where does the OTA come in at? Now after reading this and the rolling of the eyes, I just wanted to make sure I didn't make a mistake, and this will have me back to stock without root ? I will like to thanks in advance for your patients.
Click to expand...
Click to collapse
Haha I completely understand the position you are in. I was in that position not too long ago. You do almost exactly what you said. Flash stock rom (NOT stock rooted though) and stock recovery, then lock the bootloader through adb. And that will pretty much return you to stock, but your bootloader will say "re-locked" at the top instead of "locked." So it's obvious that you've unlocked at some point. If everything else is stock, I doubt anyone would question it and you would more than likely be fine, but I like to be extra safe. I know with my previous phone (EVO LTE) if you were s-off, you could run a tool that made it say "locked" instead of "re-locked" so I would imagine you could do the same for this phone, but as far as I'm aware, you can't yet. I guess we'll just have to wait for a dev to make a tool for that.
Sent from my 831C using Tapatalk
suicidal acorn said:
Haha I completely understand the position you are in. I was in that position not too long ago. You do almost exactly what you said. Flash stock rom (NOT stock rooted though) and stock recovery, then lock the bootloader through adb. And that will pretty much return you to stock, but your bootloader will say "re-locked" at the top instead of "locked." So it's obvious that you've unlocked at some point. If everything else is stock, I doubt anyone would question it and you would more than likely be fine, but I like to be extra safe. I know with my previous phone (EVO LTE) if you were s-off, you could run a tool that made it say "locked" instead of "re-locked" so I would imagine you could do the same for this phone, but as far as I'm aware, you can't yet. I guess we'll just have to wait for a dev to make a tool for that.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Yes you can. I said that in my explanation. There's no tool, it's a procedure.
And this procedure properly sets the flag rather than masking it.
Captain_Throwback said:
Yes you can. I said that in my explanation. There's no tool, it's a procedure.
Click to expand...
Click to collapse
Can you post a link? I looked all over for it and couldn't find it. That's awesome though! Thank you!
Sent from my 831C using Tapatalk
suicidal acorn said:
Can you post a link? I looked all over for it and couldn't find it. That's awesome though! Thank you!
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I did a search on "HTC M8 locked bootloader" in Tapatalk, and this thread was in the results: http://forum.xda-developers.com/showthread.php?p=51700453
Captain_Throwback said:
I did a search on "HTC M8 locked bootloader" in Tapatalk, and this thread was in the results: http://forum.xda-developers.com/showthread.php?p=51700453
Click to expand...
Click to collapse
Ahhh I was just looking in the Sprint forums. Not the general forums. ?
Sent from my 831C using Tapatalk
redmanjoey said:
Good explanation. On my note 3 I was consistently hitting no less than 10 mbps at my house. On my M8 I was getting 2-20 MBPS at my house, with NO consistency. No issues with calling/texting, however. I recieved my M8 on the 11th (same day as the s5 came out, expecting chaos) and was getting okay signal in my house. Now a few days later it seems someone is pointing a cell phone jammer at me. I lose connection completely, then it goes back to slow speeds, about twice per minute. Same thing with calling and texting though. I REALLY do not want to go through the entire process of going back to stock to ship it back to amazon, so I am hoping it has something to do with sprints towers since I was alright the first few days.
Click to expand...
Click to collapse
Glad I'm not the only one... My data and cell service have been not connecting all day today after a couple days with no issues ... Definitely going to be returning this one
Sent from my 831C using Tapatalk
iDoc21 said:
Glad I'm not the only one... My data and cell service have been not connecting all day today after a couple days with no issues ... Definitely going to be returning this one
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
I am so dissapointed, but I dont know wether to blame HTC or Sprint. No matter where I am I get the same crap, I went a few miles away where I know the heart of sprint spark connection lies, but still get really bad connection. I'm just going to return it to amazon, then buy it from best buy so if this crap happens I don't waste days and days of getting it shipped back to amazon.
:crying:
Captain_Throwback said:
You don't need an RUU for your device to "look" stock. Restore that stock nandroid that's floating around, flash stock recovery, and take the OTA.
As long as you're S-OFF, you can change the flag to LOCKED and then go back S-ON.
Click to expand...
Click to collapse
How does one get the stock nandroid? I have also searched and cant find it. Then I just flash it like a normal rom? I need to ship this back to amazon, I dont think they will check the bootloader and stuff but for sure a rom with missing apps will surely trigger them.
Could you point me in direction of a link or location where I can find a stock M8 rom and recovery, trying to get back to Stock so I can return phone to Sprint for another M8 after having the problem with my Spark and signal that everyone else is having. Plan on using Captain_Throwback method for my Hboot, just need to have the Rom and stock recovery to get this show on the road. Thanks in advance and thanks for your patience dealing with noobs !
redmanjoey said:
I am so dissapointed, but I dont know wether to blame HTC or Sprint. No matter where I am I get the same crap, I went a few miles away where I know the heart of sprint spark connection lies, but still get really bad connection. I'm just going to return it to amazon, then buy it from best buy so if this crap happens I don't waste days and days of getting it shipped back to amazon.
:crying:
Click to expand...
Click to collapse
Sprint is trying to get their network working properly, but it's not an easy task. The upgrades have to be done to each tower and that takes time. Not only does Sprint have to have the work done, they have to get a permit for each tower first. Some places that is easy enough, but some other places the government is very strict with work permits and it takes forever to get one. It could quite possibly be an issue with your phone, but it could also be an issue with the network. If you get a replacement and still experience issues, it's the network. If the issue goes away, then it was the phone. Unfortunately, I'm most cases it's really hard to tell until you get the replacement. But in your case, I'm almost certain it's an issue with your phone.
Sent from my 831C using Tapatalk
redmanjoey said:
How does one get the stock nandroid? I have also searched and cant find it. Then I just flash it like a normal rom? I need to ship this back to amazon, I dont think they will check the bootloader and stuff but for sure a rom with missing apps will surely trigger them.
Click to expand...
Click to collapse
robbnice said:
Could you point me in direction of a link or location where I can find a stock M8 rom and recovery, trying to get back to Stock so I can return phone to Sprint for another M8 after having the problem with my Spark and signal that everyone else is having. Plan on using Captain_Throwback method for my Hboot, just need to have the Rom and stock recovery to get this show on the road. Thanks in advance and thanks for your patience dealing with noobs !
Click to expand...
Click to collapse
I honestly don't know where to find one. I've seen it mentioned multiple times, but I've read like 30 threads for this phone in the last couple days. Tomorrow I will he unlocking and I can send you guys the stock nandroid for the system, but I don't know about recovery. I'll try to find it and let you know.
Sent from my 831C using Tapatalk
Guys, check out @BD619's rooting thread here. He has the stock recovery included in his guide. You can download it here.
suicidal acorn said:
I honestly don't know where to find one. I've seen it mentioned multiple times, but I've read like 30 threads for this phone in the last couple days. Tomorrow I will he unlocking and I can send you guys the stock nandroid for the system, but I don't know about recovery. I'll try to find it and let you know.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
Stock nandroid here: http://forum.xda-developers.com/showthread.php?p=51624633
got my nexus 6 (t mobile) coming on Friday. whats the best rooting method? Any all in one tools that flash recovery and everything? Also, with Tmobile, they have the 5 gig lock on tethering even though its unlimited 4g. Does rooting and Roming help with that?
droidxxxxx said:
got my nexus 6 (t mobile) coming on Friday. whats the best rooting method? Any all in one tools that flash recovery and everything? Also, with Tmobile, they have the 5 gig lock on tethering even though its unlimited 4g. Does rooting and Roming help with that?
Click to expand...
Click to collapse
For your first question:
http://forum.xda-developers.com/showthread.php?t=2948481
For your second, I can not help as I am on Sprint.
droidxxxxx said:
got my nexus 6 (t mobile) coming on Friday. whats the best rooting method? Any all in one tools that flash recovery and everything? Also, with Tmobile, they have the 5 gig lock on tethering even though its unlimited 4g. Does rooting and Roming help with that?
Click to expand...
Click to collapse
First step.... read the instructions:
https://developers.google.com/android/nexus/images
I just got mine
I've been rooting Sammy phones for a couple years, and jumped ship to the Nexus 6. I found the Nexus Root Toolkit to be the best way. Check it out.
http://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452
RCGAndroid said:
I've been rooting Sammy phones for a couple years, and jumped ship to the Nexus 6. I found the Nexus Root Toolkit to be the best way. Check it out.
http://forum.xda-developers.com/nexus-6/development/toolkit-wugs-nexus-root-toolkit-v1-9-8-t2947452
Click to expand...
Click to collapse
Learn ADB/Fastboot before u go to toolkits to make sure u know how to get out of any situation if it arises.
the_rooter said:
Learn ADB/Fastboot before u go to toolkits to make sure u know how to get out of any situation if it arises.
Click to expand...
Click to collapse
This.
My standard message:
There's nothing wrong with toolkits themselves. They can be great, useful tools. We're not even saying they cause bricks either - though users not understanding things *could* cause one...Toolkits are necessary on many devices, but on Nexuses, the manual steps are very easy.
Ultimately it's fine to use a toolkit but *only* if you already know how to do all these steps manually. If you do not know how to do that then you should do it manually so that you do know. The reason for this is if something goes wrong further down the line, we don't want to have to teach you the basics AND tell you what you need to do to fix whatever issue you have. We just want to do the latter - because teaching someone the basics that they should already know when they are frustrated and panicking is not a good set of circumstances to be teaching under and it is frustrating to us more than you and putting us in that situation is a little bit selfish
rootSU said:
This.
My standard message:
There's nothing wrong with toolkits themselves. They can be great, useful tools. We're not even saying they cause bricks either - though users not understanding things *could* cause one...Toolkits are necessary on many devices, but on Nexuses, the manual steps are very easy.
Ultimately it's fine to use a toolkit but *only* if you already know how to do all these steps manually. If you do not know how to do that then you should do it manually so that you do know. The reason for this is if something goes wrong further down the line, we don't want to have to teach you the basics AND tell you what you need to do to fix whatever issue you have. We just want to do the latter - because teaching someone the basics that they should already know when they are frustrated and panicking is not a good set of circumstances to be teaching under and it is frustrating to us more than you and putting us in that situation is a little bit selfish
Click to expand...
Click to collapse
Was there something wrong with my post?
the_rooter said:
Was there something wrong with my post?
Click to expand...
Click to collapse
No, why do you ask?
rootSU said:
No, why do you ask?
Click to expand...
Click to collapse
from reading it i thought u stated it was wrong or something. I think i miss read it. Sorry
the_rooter said:
from reading it i thought u stated it was wrong or something. I think i miss read it. Sorry
Click to expand...
Click to collapse
Oh. I said "this" meaning I agree. Though it probably should have been "this ^ ^" but I couldn't be bothered
Then i just tagged my part on the end.
rootSU said:
Oh. I said "this" meaning I agree. Though it probably should have been "this ^ ^" but I couldn't be bothered
Then i just tagged my part on the end.
Click to expand...
Click to collapse
understood thanks
Well being that the xda app will not let me start a new thread for some reason I guess I will ask it here since I started this thread on my computer. Does anybody with T Mobile on this phone or any phone I guess experience delayed text messages still? I'm going to be switching from Verizon and I hope I'm not going to kick myself in the ass for this. I had an unlimited data plan but just got in over my head with two edged plans and very expensive devices was paying over $250 a month.
Sent from my SM-N910V using XDA Free mobile app
the_rooter said:
Learn ADB/Fastboot before u go to toolkits to make sure u know how to get out of any situation if it arises.
Click to expand...
Click to collapse
Yes agreed, don't use toolkits unless you know how to fix things if something goes wrong or you f it up. Adb isn't that hard if you practice a little and there are many articles that will help with learning it.
droidxxxxx said:
Well being that the xda app will not let me start a new thread for some reason I guess I will ask it here since I started this thread on my computer. Does anybody with T Mobile on this phone or any phone I guess experience delayed text messages still? I'm going to be switching from Verizon and I hope I'm not going to kick myself in the ass for this. I had an unlimited data plan but just got in over my head with two edged plans and very expensive devices was paying over $250 a month.
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
I just did the switch from verizon to att on monday and havent looked back. 13 years with crappy customer service is enough, but I never had any delayed messages.
the_rooter said:
I just did the switch from verizon to att on monday and havent looked back. 13 years with crappy customer service is enough, but I never had any delayed messages.
Click to expand...
Click to collapse
So with ATT are you having any delayed messages?
Sent from my SM-N910V using XDA Free mobile app
I always thought Verizon had good customer service lol until I call them recently to try to get them to lower my bill being I was on the older grandfathered in unlimited there was nothing they could do lol
Sent from my SM-N910V using XDA Free mobile app
droidxxxxx said:
I always thought Verizon had good customer service lol until I call them recently to try to get them to lower my bill being I was on the older grandfathered in unlimited there was nothing they could do lol
Click to expand...
Click to collapse
We have two Unlimited lines and one 2GB line (i.e., kids are growing up). I spoke in the store with a Salesperson who claimed he could get me a discount on a family package with 6GB shared for about $10 less/month than my current plans. Plus, I'd be able to purchase subsidized phones for the two (previously) unlimited lines, again. I wanted to check this out myself online, so looked later that evening and couldn't find what he offered.
The next day, I called Verizon and a Salesperson couldn't reproduce that deal, only giving me the $20+ greater cost that I'd already calculated using their online plan comparison tool.
So, it might depend on who you talk to (or, if your request is even reasonable).
Friends and relatives helped me understand that coverage seems good for all the major carriers in our area - I'd probably first consider Sprint if our unlimited plans went away and costs went up substantially for very little data/month.
- ooofest
droidxxxxx said:
So with ATT are you having any delayed messages?
Sent from my SM-N910V using XDA Free mobile app
Click to expand...
Click to collapse
None, and I even had my wife text me just the time on the message of when it sent and it was within seconds I recieved it after she sent it.
She was about 20 miles away also
Just as the title says, I am looking to sell my verizon s6 edge on Swappa. I am undecided if I should take it back to stock or not before I list it. I feel like a huge amount of normal users may be scared away by the fact that it's rooted on oe2 with clean rom.
What do you guys think? I am wanting to get the 64 gig moto x pure so I can unlock the bootloader and have my way with it, so I think a $500 price for a mint phone would be fair, but I just don't want to scare away potential buyers.
Opinions??
jsminnis said:
Just as the title says, I am looking to sell my verizon s6 edge on Swappa. I am undecided if I should take it back to stock or not before I list it. I feel like a huge amount of normal users may be scared away by the fact that it's rooted on oe2 with clean rom.
What do you guys think? I am wanting to get the 64 gig moto x pure so I can unlock the bootloader and have my way with it, so I think a $500 price for a mint phone would be fair, but I just don't want to scare away potential buyers.
Opinions??
Click to expand...
Click to collapse
~90% of users do not even know what root means.
If you sell the phone to one of those users the buyer will likely panic and ask why every update is failing to install.
Your smartest move would be to unroot through Odin.
If the buyer wants root he/she can root.
Snowby123 said:
~90% of users do not even know what root means.
If you sell the phone to one of those users the buyer will likely panic and ask why every update is failing to install.
Your smartest move would be to unroot through Odin.
If the buyer wants root he/she can root.
Click to expand...
Click to collapse
Actually, they couldn't root, because the latest update doesn't allow it. I guess I just hate to unroot a phone and render it unrootable because rooting is at the core of my nature, lol. I just have to remember it won't be mine to tinker with anymore, haha
jsminnis said:
Actually, they couldn't root, because the latest update doesn't allow it. I guess I just hate to unroot a phone and render it unrootable because rooting is at the core of my nature, lol. I just have to remember it won't be mine to tinker with anymore, haha
Click to expand...
Click to collapse
http://forum.xda-developers.com/galaxy-s6-edge/general/sm-g925f-s6-firmware-thread-t3078841
This thread gives the appropriate firmware used to unroot.
Every time I use it, I am able to root again.
It restores the phone to the original factory settings, the OC3 build.
OC3 obviously can be rooted.
Snowby123 said:
http://forum.xda-developers.com/galaxy-s6-edge/general/sm-g925f-s6-firmware-thread-t3078841
This thread gives the appropriate firmware used to unroot.
Every time I use it, I am able to root again.
It restores the phone to the original factory settings, the OC3 build.
OC3 obviously can be rooted.
Click to expand...
Click to collapse
I got ya, that's a good Idea. I will just sell it on oc3. If they know what they are doing then they can take it from there.
jsminnis said:
I got ya, that's a good Idea. I will just sell it on oc3. If they know what they are doing then they can take it from there.
Click to expand...
Click to collapse
I totally agree. At least keep it on the rootable firmware. Its a smaller percentage of people who root, but many of those people use swappa. Its even an option for your listing. I have myself bought an mdk s4 just because it was the only place I could find the last vzw Samsung device with an unlocked bootloader. I payed more for it too, after mine broke. I would imagine those interested in a rootable s6 edge would probably do the same.
Sent from my SM-G925V
When I sold my galaxy s4 the person buying the device wanted it to remain rooted, and paid extra for it. It all depends on the buyer.
Sent from my SM-G925V using Tapatalk