Database Develop

Warning D3 users: screen will scratch if you look at it wrong

I've seen a few other posts on a few other boards about the D3 having a VERY scratchable screen. Normally, I tell people that modern screen are durable as nails, but tonight, I got bit. My D3 now has a nice "pinhole" indentation in the screen. In the damaged area, surrounding the new scratch, you can feel that there is a RAISED area of some material. Its obvious that this screen has some kind of coating on it that can be easily damaged. It is definitely NOT a single piece of glass. My OG Droid got pummeled for a year and a half. Its screen is MINT. My new D3 is now damaged on it's 9th day.
<rant on>
Now that Moto is making phones with no removable battery (D4), is making easily scratchable pentile screens (D3), and pulls this bootloader cr*p, I think this will be my last one. Googarolla, I hope you are listening.
<rant off>

ryanmcdonald said:
I've seen a few other posts on a few other boards about the D3 having a VERY scratchable screen. Normally, I tell people that modern screen are durable as nails, but tonight, I got bit. My D3 now has a nice "pinhole" indentation in the screen. In the damaged area, surrounding the new scratch, you can feel that there is a RAISED area of some material. Its obvious that this screen has some kind of coating on it that can be easily damaged. It is definitely NOT a single piece of glass. My OG Droid got pummeled for a year and a half. Its screen is MINT. My new D3 is now damaged on it's 9th day.
<rant on>
Now that Moto is making phones with no removable battery (D4), is making easily scratchable pentile screens (D3), and pulls this bootloader cr*p, I think this will be my last one. Googarolla, I hope you are listening.
<rant off>
Click to expand...
Click to collapse
I've been through 9 Droid3 replacements for various hardware issues, but never once did I have problems with the screen scratching. Mind you, I'm OCD, so I'm always wiping it down with my shirt or a piece of napkin. Never once scratched. So, I'm not sure what to tell you...

Lyxdeslic said:
I've been through 9 Droid3 replacements for various hardware issues, but never once did I have problems with the screen scratching. Mind you, I'm OCD, so I'm always wiping it down with my shirt or a piece of napkin. Never once scratched. So, I'm not sure what to tell you...
Click to expand...
Click to collapse
My screen looks the same as when I first got it about 3 months ago.

No scratches yet. Technically any screen can get scratched, even gorilla glass.just have to be careful.
Sent from my DROID3 using XDA App

My phone has literally been dragged and dropped face-down in and across a parking garage (don't ask) and the screen is still in perfect shape.

dropped my phone a good bit, screen still fine
dpwhitty11 said:
My phone has literally been dragged and dropped face-down in and across a parking garage (don't ask) and the screen is still in perfect shape.
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Click to collapse
lol im sorry but reading this has me too curious...could u give a small sum up of what happened?

SMH
I'm not so lucky.I have a small scratch on the M on the top where it says Motorola. Boo

Same story here OP. My OG Droid never had a case on it and the screen was perfect when I sold it, same with my Droid X. I have 2 hairline scratches and a tiny chip on my Droid 3... and it has a case and is always in my pocket by itself.

To the OP...
QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ
Seriously. You sound like a cry baby. I don't care if a phone has a diamond coated protection layer, ill still slap on at the very least a 5 dollar no name screen protector. Infact I even cut a screen protector to size to cover the camera lens. Why? Because I don't take the chance. Obviously something YOU did scratched the screen. Its not the phones fault or motorolas fault. Time to put the big boy pants on, accept some responsibility, and realize it was something you did.
End.

`Ghost` said:
To the OP...
QQQQQQQQQQQQQQQQQQQQQQQQQQQQQQ
Seriously. You sound like a cry baby. I don't care if a phone has a diamond coated protection layer, ill still slap on at the very least a 5 dollar no name screen protector. Infact I even cut a screen protector to size to cover the camera lens. Why? Because I don't take the chance. Obviously something YOU did scratched the screen. Its not the phones fault or motorolas fault. Time to put the big boy pants on, accept some responsibility, and realize it was something you did.
End.
Click to expand...
Click to collapse
I really don't think he's crying about it, he's making a valid point. If a phone from 2 years ago has better scratch resistance, I think that's a problem too. Technology is supposed to improve as time goes on, not be cheaply mass-produced with low quality materials. Should he have put a screen protector on it, probably, but why would he assume he'd need to if an old model lasted 2 years without a scratch?
Chill out.

I thought it was determined that the screen had a anti-glare covering that was the culprit of the micro-scratches, not the gorilla glass?
TLR Buy a screen protector, I got one for $5 off eBay with a car charger.

I teared when my OG Droid got a scratch a month before replacing it with the D3. So I slapped a screen protector on my D3 and now I'm happy.
Honestly, thinking that anything is unscratchable sounds more like a "User Error ID:10T" problem. The Gorilla glass on the Droid 3 doesn't seem as strong as the OG Droid because people wanted anti-glare.
Technology is improving, some users on the other hand aren't.
Yonnor said:
I got one for $5 off eBay with a car charger.
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Click to collapse
@Yonnor
Dude, nice buy.
It was $15 for my combo at an authorized dealer.

ultima86 said:
dropped my phone a good bit, screen still fine
lol im sorry but reading this has me too curious...could u give a small sum up of what happened?
Click to expand...
Click to collapse
Last weekend some friends and I were having a "fun and chill" experience, when I decided to get out of their car and go wait in mine with a girl. Then we got an idea of sneaking up to their car and using the LED of my phone to imitate the brightass spotlight on police cars. And so while holding my phone in her hand, the girl crawled across the parking garage to the other car.
#college
Sent from my DROID3 using XDA App

My ex girlfriend managed to scratch my gift, a Rado watch (which is one of the hardest thing on the earth) after three days of use.
So I guess is not too hard to scratch a piece of gorilla glass too.
Btw gorilla glass or not the Droid 3 bezel is way more delicate than the one of my old Milestone 1.
I had the latter for a whole year and all the phone (toy keyboard excluded) looked like new after such amount of time, the D3 already feels "used" after a month.

Wow, is the D4 really not going to have a removable battery..? What sort of iPhone-ish ******ry is THAT?? I really, really hope that's not true, because any smart-phone that can't take an upgraded battery is not worth having. Screw 8-10 hours of battery life, that's pathetic.
But on topic, my screen is still fine as well.

Savior057 said:
Wow, is the D4 really not going to have a removable battery..? What sort of iPhone-ish ******ry is THAT??
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Click to collapse
Looks like that most of the Apple competitors are doing their best to copy the idiotic Apple's moves (lack of keyboard, locks everywhere, microsims, fixed batteries, and so on) but at the same time are managing to avoid the good ones like the extended OS support, or the focus on a few models instead of producing a plethora of (often pointless) models.

I have had my phone for a couple months and it is mint.
Sent from my DROID3 using XDA App

on the non-removable batt, when your phone freezes up and the power button isnt working BECAUSE your phone is froze, which you then need a battery pull, how would one go about restarting the phone?

ultima86 said:
on the non-removable batt, when your phone freezes up and the power button isnt working BECAUSE your phone is froze, which you then need a battery pull, how would one go about restarting the phone?
Click to expand...
Click to collapse
Most likely will have either a button combo, or a pin-hole reset button. Or atleast thats what i would do if i was a moto engineer
morse coded via my DROID 3

Yonnor said:
Most likely will have either a button combo, or a pin-hole reset button. Or atleast thats what i would do if i was a moto engineer
morse coded via my DROID 3
Click to expand...
Click to collapse
you used to could alt-shift-del to reboot, but it doesn't work on the D3. even if it did work, there was that .001% chance that you really would need to remove the battery, to which you would obviously need a pin reset.
not sure why they dumped the alt-shift-del reboot. i greatly miss it.

Tiny bulge under SIM slot after 6 days

I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**

ralexand said:
I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**
Click to expand...
Click to collapse
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium

ctowne said:
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium
Click to expand...
Click to collapse
Buy specs mate. Or get a better monitor.

Oh nevermind I see it now. I would send it back. He said under so i was looking under. That is more like above it.
Sent from my GT-P7310 using xda premium

Looks like the rubber band warping. Not sim slot.
I ordered a nexus 4 and all I got was bo.

Yeah, that looks like a clear defect. I'd definitely have Google replace it.

I've had mine for over a week. It doesn't have that issue. Thank God.
That's a definite defect. Get a replacement ASAP.
Sent from my Nexus 7

At least it still works mine is lifeless

Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil

PhilipL said:
Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil
Click to expand...
Click to collapse
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.

Hi
ralexand said:
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.
Click to expand...
Click to collapse
The rattle is just the plastic lens in the camera related to auto focus, a lot of phones have the same rattle, search for "camera rattle". Hiss is caused by the DC-DC power converters in the phone, it's a known issue with low power equipment such as mobile phones, just do a search for the terms "dc dc converter audible noise". These are not faults, just side effects of the technology that most people will ignore or not notice.
Such is the variable nature of these components you may get another phone that appears better or just the same or even worse, but very likely the rattle will always be there as that is just how the cameras are at rest with nothing powering the magnetic servo of the lens.
Obviously the bulge in the side of the case shouldn't be there, certainly a reason to get it replaced.
Regards
Phil

OP - I finally received my phone yesterday and noticed that I too have the same little bulge. Mine is on the opposite side of the phone. It does look like it's just a clip that didn't engage. However, like you, I tried to push it in to no avail. Since there is nothing else wrong with my phone at all I am holding off on sending it in for an RMA because I'd be afraid to get a phone with worse defects. This one is so minimal that I can live with it. Especially since I REALLY have to look for it to see it.
With that said, I'm contemplating just removing the backing, which I have read is super easy (just remove the two screws at the bottom and the sim tray and it pops off). I was thinking about doing this to inspect that little section to see if something is just protruding a tiny bit that can be easily corrected. I'm going to wait until I see others have successfully removed the backing before attempting it myself.
Just wanted to let you know that you are not alone.
UPDATE: I called Play Support and told the rep about the issue. He said I'm not the first person to have the small bulge and recommended an RMA since it's considered a defect so I went that route.

I returned a Nexus 7 that had the same problem. There was no screen lift, so I hesitated, but after taking the back off and seeing that internal components were pressing the bezel outwards (and the screen had been attached onto the already-bent bezel, leaving the bulgey spot without any adhesive to speak of even if I could get the bezel straight) I decided I didn't want to wait for dust to start creeping in and took it back. Glad I did, my replacement was perfect. Hope you get the same result with a new N4 (whenever they get around to having a new one for you :| ).

Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH

marnel47 said:
Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH
Click to expand...
Click to collapse
Don't fret. I called Google about this issue since I have it too. The rep told me he had a few reports of this and recommended an RMA for it. It won't get worse but if it does bother you just call and have them send you a new one. The process is really easy. I've done this in the past with other Nexus devices as well. They send you a new one within 3-5 business days and put an auth charge on your card for the full price of the phone. Then, when you get the new phone you put the old one in the box and send it back to them. When they receive the phone they remove the auth hold. This way you are never left without a phone.

Anyone opened theirs up?
Sent from my Nexus 4

Known defects

I've searched the web daily to see if any defects arise but I've seen only one.
Battery life depleting rapidly
Besides that defect. What are other defects I should look out for that you have seen, heard of, or have/had with your moto x.
Also I've heard that the plastic around the screen grabs TONS of scratches because its glossy plastic(right?). One said after a month receiving a notable amount. Another zero to hardly any after a month.
I just want to know what to look out for when I get it. I'm gonna grab one when the Moto Maker is available for Verizon. I own the Galaxy Nexus and I know there are GNex vets in here that know the issues and defects of the Gnex. I have several HORRIBLE defects with my nexus and I wanna make sure I know what to look for when I get my X.

I am stock rooted and have had absolutely ZERO issues. Not a single random reboot, no battery drain, nothing. Google and Motorola took their time with this phone and it shows. No idea what people are doing to their phones to cause some of these issues. As far as the corners and edge of the screen scratching, I haven't seen anyone else mention that, and mine has been out of a case the majority of the time I have had the phone. The edge of the screen is not plastic. One big advantage to this phone is the fact that the Gorilla Glass 2 that is equipped with wraps around the device.

Its GLASS???? How did I not know! I follow this device closely on XDA and the Web.
Sent from my Galaxy Nexus using Tapatalk 4

*gorilla glass 2...I really hope you know what that is...
Sent from my XT1060

I have a lot of pictures of the inside of my pocket.

gunnyman said:
I have a lot of pictures of the inside of my pocket.
Click to expand...
Click to collapse
Haven't seen this one yet either...are you running with your phone in your pocket?
Sent from my XT1060 now Free

stastnysnipes26 said:
The edge of the screen is not plastic. One big advantage to this phone is the fact that the Gorilla Glass 2 that is equipped with wraps around the device.
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Click to collapse
Um... The edge of the screen is plastic... I can pull mine to the side with my fingernail. Don't listen to this
Sent from my XT1058 using Tapatalk now Free

murso74 said:
Um... The edge of the screen is plastic... I can pull mine to the side with my fingernail. Don't listen to this
Sent from my XT1058 using Tapatalk now Free
Click to expand...
Click to collapse
What phone are you using? Does the glass that covers the display not wrap around to the sides of the phone? Google moto x magic glass
Sent from my XT1060 now Free

stastnysnipes26 said:
What phone are you using? Does the glass that covers the display not wrap around to the sides of the phone? Google moto x magic glass
Sent from my XT1060 now Free
Click to expand...
Click to collapse
A moto x. You can see quite clearly with the white face that it's just a normal pane of Glass that does not wrap around anything. And the right edge of mine where the glass meets the plastic is not set right and you can pull the plastic bezel to the side
Sent from my XT1058 using Tapatalk now Free

murso74 said:
A moto x. You can see quite clearly with the white face that it's just a normal pane of Glass that does not wrap around anything. And the right edge of mine where the glass meets the plastic is not set right and you can pull the plastic bezel to the side
Sent from my XT1058 using Tapatalk now Free
Click to expand...
Click to collapse
Weird...the glass on mine wraps around all the way to the power and volume buttons on the right side and the Sim slot on the left, USB port on the bottom and headphone jack on the top...
Sent from my XT1060 now Free

stastnysnipes26 said:
Weird...the glass on mine wraps around all the way to the power and volume buttons on the right side and the Sim slot on the left, USB port on the bottom and headphone jack on the top...
Sent from my XT1060 now Free
Click to expand...
Click to collapse
I'd be willing to bet money it doesn't. On the left side of my screen you can't detect any joint where the plastic and glass meet. Multiple web sites have also confirmed that it's not the "magic glass" that was first reported but a very well put together phone. Look up the Ifixit tear down
Sent from my XT1058 using Tapatalk now Free

It's definitely plastic around the edge. I love my moto x... but I'm really disappointed the sides have gotten scratched.
The scratches aren't huge issue, but I'm sad because it's the snap case that I purchased from Motorola that's caused them. The way the case snaps into place, there's actually a small gap where dirt/sand/whatever can get stuck inbetween the phone and the case. And if you take your phone out of the case while there's something there.... it will definitely leave a mark.
Another issue I've noticed is that on the back near the dimple, there's a small section my case doesn't cover.. and there's some discoloration going on there. It looks like the plastic has been absorbing finger oil and it now has a bit of a glossy sheen that won't come off.

Got a moto X from ebay with a vibration motor that rattles too much, it actually makes noise when typing. My other Moto X's vibration felt normal. I believe i've read somewhere that the Moto X's vibration motor is attached in some way that's not optimal, and from experience some Moto Xs are better than others at vibrating.
Other gripes with my Moto X:
-Activate Notifications: I keep getting the flashing clock while driving (Which should only happen when you pick up the phone.) It makes me think there's a new notification, when there actually isn't. Quite annoying while driving actually. (I keep it on my lap)
-Battery seemed better on my other Moto X.
-Headphone output seems a bit low. Higher than my nexus 4 and lower than my GS3.
Of course nearly everything else is delightful about this phone. Specially the screen and the deep blacks which complement a black-front nicely. Also surprisingly good accuracy with touchless controls.

Thank you guys for your answers. I've also seen around here lint/dirt can be stuck underneath the lens of the camera right out of the box.
Sent from my Galaxy Nexus using Tapatalk 4

stastnysnipes26 said:
*gorilla glass 2...I really hope you know what that is...
Sent from my XT1060
Click to expand...
Click to collapse
I know what it is FYI. It's just "stronger" glass. I've read up on how they're made.
Sent from my Galaxy Nexus using Tapatalk 4

finalarcadia said:
Got a moto X from ebay with a vibration motor that rattles too much, it actually makes noise when typing. My other Moto X's vibration felt normal. I believe i've read somewhere that the Moto X's vibration motor is attached in some way that's not optimal, and from experience some Moto Xs are better than others at vibrating.
Other gripes with my Moto X:
-Activate Notifications: I keep getting the flashing clock while driving (Which should only happen when you pick up the phone.) It makes me think there's a new notification, when there actually isn't. Quite annoying while driving actually. (I keep it on my lap)
-Battery seemed better on my other Moto X.
-Headphone output seems a bit low. Higher than my nexus 4 and lower than my GS3.
Of course nearly everything else is delightful about this phone. Specially the screen and the deep blacks which complement a black-front nicely. Also surprisingly good accuracy with touchless controls.
Click to expand...
Click to collapse
dropped my first moto four days after getting it. so they gave me another one.
first phone was perfect. second phone.... hollowish vibrating motor and like you... i think my battery isnt as good. i still get a day plus. but my first one was getting 36 hours plus. i dunno what carrier you are one. but i am contributing the worsened battery life to the update.

Adding this to the list of issues:
http://forum.xda-developers.com/showthread.php?t=2481483

Um battery life is great on this phone... People that have bad battery life probably have something running constantly in the background.
Sent from my XT1060 using XDA Premium 4 mobile app

Popping noise from back cover

Has anyone else noticed a popping/snapping noise from the lower back cover of the phone? To me it sounds like the glue that holds the back cover on is not always touching the back, so if you push part of the back towards the screen it sticks to the glue, and then comes unglued later with a "pop" sound.

Yes I have noticed this, and this came to my attention from other forum members talking about it so we are not alone
Sent from my Moto X

Same things happens with mine.

Dogbone737 said:
Yes I have noticed this, and this came to my attention from other forum members talking about it so we are not alone
Click to expand...
Click to collapse
Ok, so it's not just a one-off manufacturing error. I'm trying to decide if it's worth trying to get fixed, after all it doesn't affect structural integrity or anything.

I noticed the same popping noise when I got my Moto X. Don't notice it now that it is in a case.

hbar98 said:
I noticed the same popping noise when I got my Moto X. Don't notice it now that it is in a case.
Click to expand...
Click to collapse
makes sense with my glue theory, the case prevents the back from compressing so it doesn't touch the glue. Alternatively the case keeps it always compressed so it doesn't pop later.

I just got a Moto X and have the same issue. What provider do you guys have? How common is it?

Mine too Verizon
Sent from my XT1060 using xda app-developers app

Mine does this too, right where the carrier branding would go.
What kind of backs do you guys have?
I have a white woven back on a GSM Dev Edition. My friends turquoise back and says her's doesn't do this. It might have to do with material used to make your back.

should I be concerned I didnt get the extended warranty.. I am within my 14 days with vzw.. should I exchange it?

Np, they all do this, just the design there's some air there but sticky tap on the back panel so when you push it down the tape sticks then let's go and that's what you're hearing

Screen lifting on Rog 2

Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?

Oxley1428 said:
Greeting all! I've had my Asus Rog 2 for a little over a month I'd say. I have the proper Republic of Gamers version. I've noticed on the left side, where the attachment port is. An amount of flex in the screen along the seal. It's probably only a millimetre or so. But it flexes up and down when pressed, seeable from a side on view. The other side where the volume and power buttons are does not that this flex. There is also a light difference to sound when tapping that side of the phone while typing. Which I can only put down to the slight screen compressing on the left. I'm not sure how I can to notice it. Some people have said it might be an intentional aspect of the phone to give a small amount of flex/shock absorption but I can't find anything online mentioning it. I'm more leaning towards it being a fault in my phone. It's not once been dropped always been in a case. So yeah. Anyone able to shed light on this?
Click to expand...
Click to collapse
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.

HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
Click to expand...
Click to collapse
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.

Oxley1428 said:
Nope! I don't even take the phone to work with me. I swap to my previous phone.
I'm pretty sure it's a fault. It hasn't caused any issues apart from some annoyance to my OCD. As long as it doesn't worsen it's not something I can't live with.
Click to expand...
Click to collapse
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?

HermesHidayat said:
It will worsen. You should get it replaced. Im sure it will eventually become wider from the flexing. Btw do you use the accessory port often? And do you have a tempered glass applied?
Click to expand...
Click to collapse
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.

Oxley1428 said:
I wouldn't have a clue how. I'm in Australia and I purchased the phone via eBay.
I've used the accessory port once, just to check it out. Used the fan for maybe 15 minutes. Other than that I've never removed the piece of rubber there.
And yes, I have a tempered glass protector applied.
Click to expand...
Click to collapse
Are you sure its the screen and not tempered glass?

HermesHidayat said:
Are you sure its the screen and not tempered glass?
Click to expand...
Click to collapse
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.

Oxley1428 said:
Yeah, it's 100% the screen. You can see the black edge of the screen move up and down from the dark drownish side of the phone. I'll just have to keep an eye on it I suppose. Bit annoying though. Pay almost $1,700 for one of the best phones on the market thinking you're going to get something issue free. Ha.
Click to expand...
Click to collapse
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.

HermesHidayat said:
In Indonesia. Samsung has the best QC. I only had 1 issue with Samsung. Which was dust under the S7 Edge screen. But other than that they're very good. But Asus Indonesia is a joke. Its like we get a refurbished phone. I bought 2 rogphone 2s and each had their own defect. First had glue in between the screen and bezel, and my current unit has different volume/power button height.
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Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.

Oxley1428 said:
Which is why I didn't want to buy the Tencent version. Plus it wouldn't work here correctly without getting into the firmware. I just figured I'd spend the money. Get the good one that'll have no issues. I asked the seller if they had warranty which the answer was no. They referred me to a few companies that do insurance on phones.
I've never bought a real expensive phone before, and my previous phone was 4 or 5 years old. It was an S5.
So it is annoying. But other than that I don't have any complaints about it.
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Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.

HermesHidayat said:
Or you could use it until it shows signs of damage defect. Or bring it to an authorized repair shop. Im guessing lack of glue.
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Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.

Oxley1428 said:
Lack of glue probably is the issue. I might see if there are any places around that can do it. Doubtful there would be around me. Best luck is probably Sydney. Which is a few hours away.
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If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.

HermesHidayat said:
Finally. Someone with class and crazy sharp senses. I myself have severe OCD. I used to be very verbal about this kind of stuff on the AC forums xD. But on XDA i toned myself down.
First of all. Asus has crap for Quality Control. I had 2 ROGPHONE 2s with different power button height. And in between the lcd and bezel i could see glue. But okay nevermind.
As for the screen lifting near the accessory port, i do not seem to have it. Did you happen to sit on it? Or put the phone in the back pocket? Remembering that this is a tall phone.
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You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.

Kianush said:
You seriously dont know how comfortable your comment has made me after reading it. I have always had this habit of checking my belongings (from my phone to my own body and muscles) to make absolutely sure there isnt a single even slighgest problem with it and guess what, there always is something to notice for me!
One of the reasons why I had never opted for an oled phone knowing I will notice the burn-ins one day when there isnt any other person who notices them.
Now I finally decided to go for this phone with the assumption that asus knows how to make gaming stuff, but now I can see several issues already, from the obvious red tint to the screen having lots of bandings and horizontal lines on lower brightness on gray color.
Now I can also feel the volume buttons not needing the same pressure and of of them being softer and also the rgb light on the back being poorly so when the light turns on there are some dots around it that also light up(i know that its only a white paper behind the back glass so if there are any print issues they will also light up)
Althought I dont have any serious issues(yet), im definitely not buying another phone from asus or any other not that famous brands for that matter. My last device was a sony x compact which I had for 3 years from when it came out and I still regret selling it, it was so damn perfect.
Btw, thanks for lettin me know that there is a disorder named OCD, I dont know why I hadnt searched about it already.
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Hi, well thats quite a positive feedback. I had quite a backlash at AC forums. I've had people say that I'm making AC look like a Mental Issue Forum and some user even boasted how happy his credit card is if he buys a new phone when the old 1 is damaged.(credit card lol) Btw, i wouldn't say its a disorder. Different people have different standards. For me the Mercedes Benz S Klasse might be perfect, but for you it might not be.
And my OCD is definitely worse than yours. My phone can only be touched by me, and me myself dont touch the physical buttons(I'm afraid that it will be damaged).
And never feel alone about something. There will always be somebody out there having the same issue but not posting on the forums xD.

HermesHidayat said:
If you like DIY stuff. Try using LOCO glue. They helped me seal my Note 8 when it had cracks.
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Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.

Oxley1428 said:
Not a fan of DIY.
So I stopped by a phone repair should this Arvo. The guy said to him it looks as though the battery is swelling. He said thats the side the battery is on so that is the most likely reason for it. He asked if the battery life was alright still.
Hard for me to really notice. I only use the phone on weekends and in the afternoons while home. I generally only charge it every second day, and I unplug the charger once it's at 100%. He said it isn't serious at the moment but if I notice battery charge fading fast, or if it swells a lot more to bring it back and he'll be able to put a new one in.
Just my ****ing luck to get shoddy battery, if that's the issue.
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Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?

HermesHidayat said:
Hahahaha battery swell. I wonder what battery Asus uses... Btw, did he open the phone to confirm?
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No they didn't. But it's their job so I'd say they can make a pretty fair guess.
I might go back there Monday, as I need my phone this weekend. On Monday I'll go back and tell them to do what needs to be done to fix it.

The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!

Kianush said:
The battery is on the opposit side from the vent that would be on the left side of the vent, didnt you say that the problem was on the left side of your screen meaning its on the right side of the back??!
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Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.

Oxley1428 said:
Is it? I haven't even checked that. I'll look that up. But yes, it is opposite to the vent.
You're right it is. Interesting. Awesome. Now I'm back to annoyed and confused. Haha.
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Yeah trust me the customer services' first guess is battery swell which basicly doesnt happen soon unless you are always charging your phone while playing and overnight and draining it to the last percentage. But is can happen as a result of physical impact or damage, and when it happens you will most probably notice the shortened battery life so I would say it's not a battery problem unless of course proven otherwise.