Database Develop

Tiny bulge under SIM slot after 6 days

I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**

ralexand said:
I just noticed this evening that I have a little bulge under my SIM slot. The rubber protrudes about 1mm, and is about 1/4" long. It happens to be exactly above where my ring finger rests when I hold my phone, as if my finger (over the past 6 days) has forced the separation. It's nothing a bumper or case won't fix -- but I don't have a bumper or a case.
Hopefully it's an isolated case **He naively says starting at the screen lift on his Nexus 7**
Click to expand...
Click to collapse
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium

ctowne said:
I dont see it. Can you get a closer picture?
Sent from my GT-P7310 using xda premium
Click to expand...
Click to collapse
Buy specs mate. Or get a better monitor.

Oh nevermind I see it now. I would send it back. He said under so i was looking under. That is more like above it.
Sent from my GT-P7310 using xda premium

Looks like the rubber band warping. Not sim slot.
I ordered a nexus 4 and all I got was bo.

Yeah, that looks like a clear defect. I'd definitely have Google replace it.

I've had mine for over a week. It doesn't have that issue. Thank God.
That's a definite defect. Get a replacement ASAP.
Sent from my Nexus 7

At least it still works mine is lifeless

Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil

PhilipL said:
Hi
Might just be clip on the back cover that hasn't engaged. Can you clip it back in by squeezing the back at that point against the front?
Regards
Phil
Click to expand...
Click to collapse
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.

Hi
ralexand said:
Nah, it's surprisingly stubborn. I've put quite a bit of pressure trying to "pop" it back into place to no avail. I really do hope this isn't a mass problem. I'm going to do an RMA (also have the rattle & hiss). The next one I'll have a case from Day 1.
Click to expand...
Click to collapse
The rattle is just the plastic lens in the camera related to auto focus, a lot of phones have the same rattle, search for "camera rattle". Hiss is caused by the DC-DC power converters in the phone, it's a known issue with low power equipment such as mobile phones, just do a search for the terms "dc dc converter audible noise". These are not faults, just side effects of the technology that most people will ignore or not notice.
Such is the variable nature of these components you may get another phone that appears better or just the same or even worse, but very likely the rattle will always be there as that is just how the cameras are at rest with nothing powering the magnetic servo of the lens.
Obviously the bulge in the side of the case shouldn't be there, certainly a reason to get it replaced.
Regards
Phil

OP - I finally received my phone yesterday and noticed that I too have the same little bulge. Mine is on the opposite side of the phone. It does look like it's just a clip that didn't engage. However, like you, I tried to push it in to no avail. Since there is nothing else wrong with my phone at all I am holding off on sending it in for an RMA because I'd be afraid to get a phone with worse defects. This one is so minimal that I can live with it. Especially since I REALLY have to look for it to see it.
With that said, I'm contemplating just removing the backing, which I have read is super easy (just remove the two screws at the bottom and the sim tray and it pops off). I was thinking about doing this to inspect that little section to see if something is just protruding a tiny bit that can be easily corrected. I'm going to wait until I see others have successfully removed the backing before attempting it myself.
Just wanted to let you know that you are not alone.
UPDATE: I called Play Support and told the rep about the issue. He said I'm not the first person to have the small bulge and recommended an RMA since it's considered a defect so I went that route.

I returned a Nexus 7 that had the same problem. There was no screen lift, so I hesitated, but after taking the back off and seeing that internal components were pressing the bezel outwards (and the screen had been attached onto the already-bent bezel, leaving the bulgey spot without any adhesive to speak of even if I could get the bezel straight) I decided I didn't want to wait for dust to start creeping in and took it back. Glad I did, my replacement was perfect. Hope you get the same result with a new N4 (whenever they get around to having a new one for you :| ).

Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH

marnel47 said:
Damn I have the buldge to Don't know if i'm just noticing or if it's been there all along. I've decided i can live with the tiny amount of hiss in the ear piece and the camera rattle (which i've been told and believe is normal and not a defect). Can't decide if this is something that'll worsen over time or just live with this in fear of getting a device with worse issues. DOH
Click to expand...
Click to collapse
Don't fret. I called Google about this issue since I have it too. The rep told me he had a few reports of this and recommended an RMA for it. It won't get worse but if it does bother you just call and have them send you a new one. The process is really easy. I've done this in the past with other Nexus devices as well. They send you a new one within 3-5 business days and put an auth charge on your card for the full price of the phone. Then, when you get the new phone you put the old one in the box and send it back to them. When they receive the phone they remove the auth hold. This way you are never left without a phone.

Anyone opened theirs up?
Sent from my Nexus 4

Thinking about bringing it back.

My screen is not flush with the top speaker bezel. It is lifted just enough that you can clearly see/feel that it is up. When I push down on the screen I can get it to be flush like the bottom of the screen is with that bezel, but it lifts back up after 10-15 seconds. I know especially with the first batch there were quite a few with gaps and other problems. Is it better to just keep one with such a minor flaw, or should I bring it back and exchange it? I don't know how happy I will be living with this for two years, but I don't want to return it just to get one back in worse shape.

cntchds said:
My screen is not flush with the top speaker bezel. It is lifted just enough that you can clearly see/feel that it is up. When I push down on the screen I can get it to be flush like the bottom of the screen is with that bezel, but it lifts back up after 10-15 seconds. I know especially with the first batch there were quite a few with gaps and other problems. Is it better to just keep one with such a minor flaw, or should I bring it back and exchange it? I don't know how happy I will be living with this for two years, but I don't want to return it just to get one back in worse shape.
Click to expand...
Click to collapse
If you do exchange it at the sprint store, have them open the box and you check it out prior to swapping, making sure you dont have the same issue. If it doesnt have that issue, then swap it out, and if it does, chances are that particular phone would have been returned anyways and they can send it back to htc/ where ever they got the phones from

Mines the same way but its not that big of an issue the bottom seems flush but the top is just like a half of a millimeter higher than the speaker bezel, not too big of a deal for me though.
Sent from my rooted unlocked rommed HTC One, on the Sprint network.

benmatlock said:
Mines the same way but its not that big of an issue the bottom seems flush but the top is just like a half of a millimeter higher than the speaker bezel, not too big of a deal for me though.
Sent from my rooted unlocked rommed HTC One, on the Sprint network.
Click to expand...
Click to collapse
Mine is like that also, but don't feel like returning it because I finally have it set up the way I like it and then I get worried that the next one will be fine with the screen and then something else will be wrong later. I think it has to do with the front speakers not being part of the whole 1 piece of aluminum.
The speakers are added after the screen and why in all the drop tests the speakers pop off when dropped on concrete so I'm going to live with mine. Besides I have insurance, if it bugs me too much later, I will just use that and get a new one.

HotInEER said:
Mine is like that also, but don't feel like returning it because I finally have it set up the way I like it and then I get worried that the next one will be fine with the screen and then something else will be wrong later. I think it has to do with the front speakers not being part of the whole 1 piece of aluminum.
The speakers are added after the screen and why in all the drop tests the speakers pop off when dropped on concrete so I'm going to live with mine. Besides I have insurance, if it bugs me too much later, I will just use that and get a new one.
Click to expand...
Click to collapse
I ended up swapping mine, and while the One they gave me is better it is not perfectly flush either. I was glad to take it anyway since I had (already) dropped mine and it had a couple scratches on the screen/back. I looked at the few they had on display as well and all of them had the same thing happening. I figured it must just be a problem with the whole first batch.
(edit: words are hard)

cntchds said:
I ended up swapping mine, and while the One they gave me is better it is not perfectly flush either. I was gracious to take it anyway since I had (already) dropped mine and it had a couple scratches on the screen/back. I looked at the few they had on display as well and all of them had the same thing happening. I figured it must just be a problem with the whole first batch.
Click to expand...
Click to collapse
I'm thinking a bad batch too.
Sent from my HTC One using XDA Premium.

Known defects

I've searched the web daily to see if any defects arise but I've seen only one.
Battery life depleting rapidly
Besides that defect. What are other defects I should look out for that you have seen, heard of, or have/had with your moto x.
Also I've heard that the plastic around the screen grabs TONS of scratches because its glossy plastic(right?). One said after a month receiving a notable amount. Another zero to hardly any after a month.
I just want to know what to look out for when I get it. I'm gonna grab one when the Moto Maker is available for Verizon. I own the Galaxy Nexus and I know there are GNex vets in here that know the issues and defects of the Gnex. I have several HORRIBLE defects with my nexus and I wanna make sure I know what to look for when I get my X.

I am stock rooted and have had absolutely ZERO issues. Not a single random reboot, no battery drain, nothing. Google and Motorola took their time with this phone and it shows. No idea what people are doing to their phones to cause some of these issues. As far as the corners and edge of the screen scratching, I haven't seen anyone else mention that, and mine has been out of a case the majority of the time I have had the phone. The edge of the screen is not plastic. One big advantage to this phone is the fact that the Gorilla Glass 2 that is equipped with wraps around the device.

Its GLASS???? How did I not know! I follow this device closely on XDA and the Web.
Sent from my Galaxy Nexus using Tapatalk 4

*gorilla glass 2...I really hope you know what that is...
Sent from my XT1060

I have a lot of pictures of the inside of my pocket.

gunnyman said:
I have a lot of pictures of the inside of my pocket.
Click to expand...
Click to collapse
Haven't seen this one yet either...are you running with your phone in your pocket?
Sent from my XT1060 now Free

stastnysnipes26 said:
The edge of the screen is not plastic. One big advantage to this phone is the fact that the Gorilla Glass 2 that is equipped with wraps around the device.
Click to expand...
Click to collapse
Um... The edge of the screen is plastic... I can pull mine to the side with my fingernail. Don't listen to this
Sent from my XT1058 using Tapatalk now Free

murso74 said:
Um... The edge of the screen is plastic... I can pull mine to the side with my fingernail. Don't listen to this
Sent from my XT1058 using Tapatalk now Free
Click to expand...
Click to collapse
What phone are you using? Does the glass that covers the display not wrap around to the sides of the phone? Google moto x magic glass
Sent from my XT1060 now Free

stastnysnipes26 said:
What phone are you using? Does the glass that covers the display not wrap around to the sides of the phone? Google moto x magic glass
Sent from my XT1060 now Free
Click to expand...
Click to collapse
A moto x. You can see quite clearly with the white face that it's just a normal pane of Glass that does not wrap around anything. And the right edge of mine where the glass meets the plastic is not set right and you can pull the plastic bezel to the side
Sent from my XT1058 using Tapatalk now Free

murso74 said:
A moto x. You can see quite clearly with the white face that it's just a normal pane of Glass that does not wrap around anything. And the right edge of mine where the glass meets the plastic is not set right and you can pull the plastic bezel to the side
Sent from my XT1058 using Tapatalk now Free
Click to expand...
Click to collapse
Weird...the glass on mine wraps around all the way to the power and volume buttons on the right side and the Sim slot on the left, USB port on the bottom and headphone jack on the top...
Sent from my XT1060 now Free

stastnysnipes26 said:
Weird...the glass on mine wraps around all the way to the power and volume buttons on the right side and the Sim slot on the left, USB port on the bottom and headphone jack on the top...
Sent from my XT1060 now Free
Click to expand...
Click to collapse
I'd be willing to bet money it doesn't. On the left side of my screen you can't detect any joint where the plastic and glass meet. Multiple web sites have also confirmed that it's not the "magic glass" that was first reported but a very well put together phone. Look up the Ifixit tear down
Sent from my XT1058 using Tapatalk now Free

It's definitely plastic around the edge. I love my moto x... but I'm really disappointed the sides have gotten scratched.
The scratches aren't huge issue, but I'm sad because it's the snap case that I purchased from Motorola that's caused them. The way the case snaps into place, there's actually a small gap where dirt/sand/whatever can get stuck inbetween the phone and the case. And if you take your phone out of the case while there's something there.... it will definitely leave a mark.
Another issue I've noticed is that on the back near the dimple, there's a small section my case doesn't cover.. and there's some discoloration going on there. It looks like the plastic has been absorbing finger oil and it now has a bit of a glossy sheen that won't come off.

Got a moto X from ebay with a vibration motor that rattles too much, it actually makes noise when typing. My other Moto X's vibration felt normal. I believe i've read somewhere that the Moto X's vibration motor is attached in some way that's not optimal, and from experience some Moto Xs are better than others at vibrating.
Other gripes with my Moto X:
-Activate Notifications: I keep getting the flashing clock while driving (Which should only happen when you pick up the phone.) It makes me think there's a new notification, when there actually isn't. Quite annoying while driving actually. (I keep it on my lap)
-Battery seemed better on my other Moto X.
-Headphone output seems a bit low. Higher than my nexus 4 and lower than my GS3.
Of course nearly everything else is delightful about this phone. Specially the screen and the deep blacks which complement a black-front nicely. Also surprisingly good accuracy with touchless controls.

Thank you guys for your answers. I've also seen around here lint/dirt can be stuck underneath the lens of the camera right out of the box.
Sent from my Galaxy Nexus using Tapatalk 4

stastnysnipes26 said:
*gorilla glass 2...I really hope you know what that is...
Sent from my XT1060
Click to expand...
Click to collapse
I know what it is FYI. It's just "stronger" glass. I've read up on how they're made.
Sent from my Galaxy Nexus using Tapatalk 4

finalarcadia said:
Got a moto X from ebay with a vibration motor that rattles too much, it actually makes noise when typing. My other Moto X's vibration felt normal. I believe i've read somewhere that the Moto X's vibration motor is attached in some way that's not optimal, and from experience some Moto Xs are better than others at vibrating.
Other gripes with my Moto X:
-Activate Notifications: I keep getting the flashing clock while driving (Which should only happen when you pick up the phone.) It makes me think there's a new notification, when there actually isn't. Quite annoying while driving actually. (I keep it on my lap)
-Battery seemed better on my other Moto X.
-Headphone output seems a bit low. Higher than my nexus 4 and lower than my GS3.
Of course nearly everything else is delightful about this phone. Specially the screen and the deep blacks which complement a black-front nicely. Also surprisingly good accuracy with touchless controls.
Click to expand...
Click to collapse
dropped my first moto four days after getting it. so they gave me another one.
first phone was perfect. second phone.... hollowish vibrating motor and like you... i think my battery isnt as good. i still get a day plus. but my first one was getting 36 hours plus. i dunno what carrier you are one. but i am contributing the worsened battery life to the update.

Adding this to the list of issues:
http://forum.xda-developers.com/showthread.php?t=2481483

Um battery life is great on this phone... People that have bad battery life probably have something running constantly in the background.
Sent from my XT1060 using XDA Premium 4 mobile app

Build Quality

I was just wondering if it is just my phone. I got the developers edition VZW and when I push on the logo in the back of the phone (back/bottom of the phone) I get a tape sound when I release. Like they forgot to put padding or something in the back.
Is this normal?
I was going to go to the VZ store and see if they have the issue.

Same!
I have the regular vzw moto x and it does the same thing! I thought mine was defective or something. Weird...

I have had three Moto Maker AT&T models and none have had this issue. They have had other issues, including faulty haptic feedback, WiFi antenna, and varying degrees of smoothness at the edges (the wraparound glass or whatever they called it) and on the flash (one phone was completely smooth at the edges and at the flash on the back, another has a more pronounced lip).

Slusho said:
I have had three Moto Maker AT&T models and none have had this issue. They have had other issues, including faulty haptic feedback, WiFi antenna, and varying degrees of smoothness at the edges (the wraparound glass or whatever they called it) and on the flash (one phone was completely smooth at the edges and at the flash on the back, another has a more pronounced lip).
Click to expand...
Click to collapse
also moving onto my third moto x. 2 gsm dev editions, and now i'm just going on to a used at&t model. for me:
1st gsm dev: marks on the screen in low light
2nd gsm dev: dirt embedded in the white backing, rattley/loose vibrations, creaky back
i figure, as long as i'm compromising and not getting a perfect device, might as well save $300 and get a used one where my expectations aren't so high. i just hope i get one with tight vibrations. i wish moto would get their crap together, this is such a beautiful phone.

Wait.. so I'm really interested in getting a moto x but it sounds like there are a lot of problems with the build quality.. Is this only with the phones that are manufactured in the US?

Wheyn said:
Wait.. so I'm really interested in getting a moto x but it sounds like there are a lot of problems with the build quality.. Is this only with the phones that are manufactured in the US?
Click to expand...
Click to collapse
there are a lot of issues on every new phone released. but there seems to be a good bit from the usa factory. if you are in the states... a motomaker phone is your best bet as far as quality goes. my first one was perfect. but dropped it on day four and busted the glass. so they gave me a new one. this one seems to have a weak vibrator. but that is something i can easily live with. as im not a fan of haptic. but i have yet to turn it off because i dont need the battery savings.

Well, I just tried and mine does it too. I never hold the phone in such a way that I'm actually touching that area so not really an issue for me. It does sound like tape, though.

dymmeh said:
Well, I just tried and mine does it too. I never hold the phone in such a way that I'm actually touching that area so not really an issue for me. It does sound like tape, though.
Click to expand...
Click to collapse
while i have no plans of testinf it out...there were leaked pics just before the release that show the x in layers. those pics show that there is some empty space as the back curves up at the camera all the way to the top. there is a lip at the top of the camera to keep the back from flexing in. id imagine that is why you can press down in the first place. just fyi.

OK. So it is normal. From the answers here and going to the Verizon store. They must have a piece of tape for the entire back and a gap at the bottom of the phone. Causing the issue. I am not going to try to do an RMA because it seems to be a design issue.
Aside from this issue, this has been by far my favorite android phone.
Sent from my XT1060 using xda app-developers app

hill180 said:
OK. So it is normal. From the answers here and going to the Verizon store. They must have a piece of tape for the entire back and a gap at the bottom of the phone. Causing the issue. I am not going to try to do an RMA because it seems to be a design issue.
Aside from this issue, this has been by far my favorite android phone.
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
makes sense and agree. i didnt look at ifixit, so i didnt want to say there was tape. but i know the og droid razr had a back that was taped to the battery. and then the battery was connected by a ribbon. of which i ripped and ruined when taking it apart. so be careful if you ever decide to diy. it helps with twist/flex. so i would have to assume they did the same thing on the x. and it sounds like the tape is a bit bigger than it needs to be. no doubt because the usa plant isnt as good at building phones so they made it easier on the employees. which is why peeps are able to push in and hear a tape sound. it sounds like if it were an eighth inch shorter... this would be a non issue.
and i also agree with you that its not worth worrying about. the bad assedness of the phone makes up for the design flaw.

Hairline cracks - Anyone?

Anyone else notice hairline cracks forming around their Moto X... I have a white X so it's a little more noticeable because the contrast (dirt). I have one at the top (center) near the headphone port, and two on each side of the volume rocker. This reminds me of the iPhone 3GS problems. Another question I have for those that DO have them, have you contacted Motorola for service/warranty replacement?

I've seen this on photos on swappa. When did a quick search, I found pictures of cracks by the headphone jack and around the sim cover.
https://forums.motorola.com/posts/83eb1c001a

Thanks for the link... I didn't even check the sim tray side... Seems as if I'm not the only one

Just an update;I got off the phone with Motorola warranty repair. They will repair or replace my device and send me a loaner in the meantime ( with a security deposit)...
Not too bad

Ya I got three. Two on the Sim card side and one on the volume rocker side. Seems decently solid still so I won't be taking it in.I might tho lol.

Not for sure who your carrier is but I had the same issue.... Called AT&T. They're aware of this issue. Received a new x in the mail the next day under warranty!
Sent from my XT1058 using Tapatalk

If this minor flaw is a common thing....I'd rather just keep my phone.....rather than get another that will probably do the same thing. My phone works flawless. What if I got a less flawless phone in return. Lol
Sent from my Moto X cellular telephone...

I had the same issue with a white woven back. One by the sim tray and one by the audio jack, but they only really showed up once i removed the back cover. I've since swapped it out with a wooden back (Walnut i think?) where i haven't had any of the same issues.

I haven't noticed any. I waited a couple months to order my phone so it's not from the first run. Perhaps they improved the material later.

First run black VZ model here. I noticed a couple near the SIM tray. Think they showed up last month. Nothing major, but if it spreads... Then I'll look into warranty repair / replacement.
Sent from my Moto X

Are people with the problem storing the phone in a pocket where it gets stressed when you sit down etc? Obviously the casing is too brittle, just wondering if it cracking from flexing when in a pocket.

None on mine....but it's been in an otter box from the get go.
Sent from my Moto X cellular telephone...

I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?

JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
The Moto G's back cover is user replaceable, not the Moto X.

JoeSchmoe007 said:
I am looking to buy this phone and would like to know: all these cracks seem to be on the back cover, correct? If so - isn't it user-replaceable? Why is there a need to send it in for repair?
Click to expand...
Click to collapse
Yes, the majority of these cracks seem to be on the back cover. The back is not supposed to be user replaceable on the Moto X. It doesn't look to be too difficult to remove the back as it's just tabs and one big glue spot. Here's the iFixit teardown so you can see how to remove the backing.

Just an update;
So I've been happily using my loaner phone while my original X was being repaired. Today FedEx dropped off my original phone, un-repaired. Same hairline cracks, absolutely no changes to the phone. Called the warranty department, explained my frustrations, and the rep could only "speculate" that it wasn't repaired because they deemed it physical abuse yet, nothing in the repair notes state that.... While typing this reply, Motorola called me back asking if I wanted to keep the loaner phone instead of re-sending my original back in for repair. So after 2 weeks, a minor mess up on Motorolas part, I've got a brand new phone.
TLDR; after a slight hiccup, Motorola replaced my old phone with a brand new device.

So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app

romichaeli8 said:
So what should I do if I planed to buy this device? I don't eat a device that will crack without any reason
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wouldn't it be easier to eat if it cracks up easy?
And seriously. These are a handful of people posting about this issue. That really doesn't mean its all devices. Or this thread would have hundreds of posts reporting the issue.
Sent from my Nexus 5 using Tapatalk

Mine has hairline cracks on the edge of the back cover. These happened from dropping it in its protective case. 0 damage on the actual phone except for these cracks.
Seems like a weak cover. Anybody eles?

i had one on the very back, up the V on verizon and it was about 1 1/2 inches long. told Motorola and i got a code for a new one. hope they can help you out!