[Q] Need step by step HELP to find issue and fix problem - LG Thrill 4G

Hello,
I've been come to xda-developes site a number of times over the past couple of years and have always managed to work my way through just about every issue I've encountered...until now
This is my very first time posting, so please bear with me if my terminology is wrong or if I'm not really clear on anything
I got this Unlocked LG Thrill P925 for my husband from someone off of Craigslist. He loved the phone and used it for several months before encountering this issue. When I got the phone it was already unlocked. Although I didn't spend a whole lot of time digging around in his phone, I kind of assumed it was probably factory unlocked because I never saw SuperUser or any other typical app you'd normally see on a rooted/unlocked phone. Considering it is an AT&T phone and we'd been using it on T-Mobile, I definitely know it was unlocked lol.
As stated, everything was fine for several months. One day, my husband was having some issues with the phone not working properly. He finally removed the battery for a while then put the battery back in and turned it on. He said when it came on it had a bunch of computer type code (like letters/numbers/characters) flashing across the screen. One day I decided to mess with it and I finally got it to boot up, however, the phone is NO LONGER UNLOCKED. It seemed like it had basically just factory reset itself or something. I quickly found the battery would drain VERY QUICKLY. Because of this, I was really hoping that maybe the battery crapped out and caused the phone to have some sort of meltdown.
I got a new battery for it, unfortunately the new battery didn't help anything.
I started fiddling around with the phone and realized SEVERAL issues that I haven't been able to figure out how to work around (I've found posts of other people having very similar issues, however, it seems there phones were apparently rooted/modded etc...I have nothing that points me to believe this phone is rooted).
When I go to Settings/About Phone it shows the Model Number as LG-P925
Android Version: 2.3.5
Baseband Version: L6260_MODEM_SIC_01.1042.00
Kernal Version: 2.6.35.7+
Build number: GRJ90
Software Version: LGP925-V20p-FEB-22-2012
If I click on Software Update, I get a pop up that says "The application com.lge.omadmclient (process com.lge.omadmclient) has stopped unexpectedly. Please try again" and I have to Force Close it
If I go to Settings/About Phone/Status it shows
My Phone Number: Unknown <I do not have an active at&t sim only T-Mobile and it won't register>
Network: Unknown
Signal Strength: 0 dBm 0 asu
Mobile Network Type: Unknown
Service State: Out of Service
Roaming: Not Roaming
Mobile Network State: Disconnected
IMEI: Unknown
IMEI SV: Unknown
Usually when I shut the phone off **OR** if I try to do a Hard Reset (Hold Volume & Power Button down etc) the phone WILL NOT boot back up until I connect it to the USB again as if I'm charging it...even then I sometimes have to mess with it by taking the battery out, put it back in, plug the usb in THEN start it. Most of the time it will not start up without the usb being plugged in.
I have LG Mobile Tool...Occasionally it detects the phone and shows there's a software update available. However, when I try to update it, it either just hangs up at apprx 4% OR it will go into Emergency Mode and want me to enter the IMEI. Everytime I try to enter the IMEI # the numbers disappear before I can click next and it prompts me again to enter the IMEI #. ***Also..FYI...if I try to obtain the IMEI # by using *#060# I get a pop up that says Reorganinzing Internal Processes Please Try Again in a Short While***
I apologize in advance if my post seems long winded...I just want to make sure I give all the possible details I can...I'm a techy person, I really like working on phones etc and I've taught myself everything I know so far. Yes, I'd like to get the phone working again, however, I also want to BEAT THIS CHALLENGE....IT'S DRIVING ME CRAZY
Thank you for any help you can give me!

Somehow you lost IMEI. If the phone had an invalid or stolen one, I am unsure how to deal with that. Sometimes flashing firmware will also fix IMEI.
http://forum.xda-developers.com/showthread.php?t=2195753
Otherwise there are guides for fixing just IMEI. Check Optimus 3D section (same phone, Euro version).

drastic00 said:
Somehow you lost IMEI. If the phone had an invalid or stolen one, I am unsure how to deal with that. Sometimes flashing firmware will also fix IMEI.
http://forum.xda-developers.com/showthread.php?t=2195753
Otherwise there are guides for fixing just IMEI. Check Optimus 3D section (same phone, Euro version).
Click to expand...
Click to collapse
Thank you so much for your response. I looked over the link you gave me, in fact I found that thread before posting myself.
What I'm confused on and not sure how to proceed is that #1 it says must have ics...I only have gingerbread and so far have been unsuccessful in installing any updates/upgrades. I honestly don't even know where to start
I love android phones and am not a big fan of iPhones, however, I can jailbreak/unlock gsm iPhones no problem. I'm a bit more confused with flashing & rooting etc. I keep reading as much as possible, but embarassingly enough...I'm not even sure what process has to come first in this. Flash the from first? Attempt to root first? Or??? I can get wifi on the phone, but have not been able to install updates etc via the PC.
I'm sorry to be a pain...I want to be able t do this! I'm just stuck. I rooted/unlocked my galaxy s2 a coupe of years ago without issue, however, I really don't even remember all the steps I did with that. As much as I don't like iPhones, most of my family prefer iPhones over androids...which is why/how I learned to jailbreak and unlock them pretty easily. I've never ran into a problem like this where I have no imei etc. Therefore I am at a total loss on where to start given the current build and android version etc
Also, I forgot to mention in my initial post, I've read from some people that the apn could be the problem...I've tried going into the apn however, as soon as I click on apn it kicks me right out

It just means you can't install xbsall's custom ROM on top of GB; following the steps puts you to a rooted version of ICS, then the custom ROM, if you choose to install it.
Pretty sure IMEI should still appear even if APN is not set up, so I doubt that is the problem.

drastic00 said:
It just means you can't install xbsall's custom ROM on top of GB; following the steps puts you to a rooted version of ICS, then the custom ROM, if you choose to install it.
Pretty sure IMEI should still appear even if APN is not set up, so I doubt that is the problem.
Click to expand...
Click to collapse
Thank you again for your response. I will give it a try later this afternoon and post the results.
It's just crazy...can't figure out how it could be working fine for months, then suddenly have a meltdown along with a case of severe amnesia lol. I've seen there's a lot of other people with pretty much the exact same issue...on the Thrill forum as well as the Optimus 3d.

Yeah, that is odd. We call that a 'glitch.' Who knows, maybe some startup process checked IMEI and didn't like it somehow. No telling... Hopefully it is not some hardware issue.

Related

huge problem everything works but no signal

i bought a used g1 no physical problems took it into a shop and they couldnt find anything wrong with it internally so im guessing its a software issue....dont know if this guy i bought it from tried to mess with root and messed something up but im thinking its some sort of software stuff....can anyone PLEASE help!?!?!?!?! i either get this phone fixed or keep using my nokia that seems like its from 1998 and its killing me!!!!!!
What are the stats of the phone? You can check the versions in the settings\about phone area. Model #, Firmware version, Baseband version, kernel version and build number information would be helpful.
Is it already rooted? If not, you may want to go ahead and start reading up on the root process. Some of the newer builds may or may not help the issue. But if it isn't rooted and you arent getting a signal, it very well may be a network issue. Also, does your phone service have a data plan? Has the phone gone through and passed all of the sign-in procedure? (being from another country, I am not sure what all you have to do to activate your phone) Sim card good?
thats the problem i did a factory reset to input my gmail info and now i cant get past the damn activation screen! ive been through all the customer support through tmo and cant figure anything out!!! im goin crazy
also ive found this webpage http://developer.htc.com/adp.html that has recovery, system and radio images from htc and every time i try one of them it comes up and says no signature or no verification.......not sure what to do
forum.xda-developers.com/showthread.php?t=452316
you cant apply those because your phone is not rooted. learn what your doing without randomly flashing everything that can killed your phone. and yes, you can kill your phone permanently flashing the wrong **** (i.e radio/spl)

[SOLVED][Q] One has lost signal and settings

Hey all I have rooted and S-off with moonshine and flashed This Rom to my Sprint Htc One. I then programmed it to work with page plus cellular, in which it was working great for about 3 days. I had gotten a text around 3:30AM & when I woke up the phone had NO signal, service, or data! Upon further examinations, I found that my settings to adjust the roaming features was GONE! The ESN checked out clear thru Sprint so I'm not worried about the phone being shut off or anything. Could this be an H-boot issue or what? I have since reinstalled the mentioned rom above but my settings are still gone. The pull down menu shows the Airplane mode to be on but it is NOT on anywhere else and I can't turn it off in the pull down menu. I hope this is my problem but I really need to know how to resolve it. I've tried to do a screenshot of the pull down menu but it grabs the home screen.
EDIT: I have resolved my issue. When I originally programmed my phone, I left the sim card from sprint in the phone and went with page plus. Evidently, with the sim in place, sprint was able to change some settings to shut off my radio. I found out thru sprint that the phone was activated on july 21st & deactivated on july 22nd. This gave them about 12 days to shut off my radio after deactivation. I went into cdmaws and found what they had changed, switched it back for a working radio again.
gimmeitorilltell said:
Hey all I have rooted and S-off with moonshine and flashed This Rom to my Sprint Htc One. I then programmed it to work with page plus cellular, in which it was working great for about 3 days. I had gotten a text around 3:30AM & when I woke up the phone had NO signal, service, or data! Upon further examinations, I found that my settings to adjust the roaming features was GONE! The ESN checked out clear thru Sprint so I'm not worried about the phone being shut off or anything. Could this be an H-boot issue or what? I have since reinstalled the mentioned rom above but my settings are still gone. The pull down menu shows the Airplane mode to be on but it is NOT on anywhere else and I can't turn it off in the pull down menu. I hope this is my problem but I really need to know how to resolve it. I've tried to do a screenshot of the pull down menu but it grabs the home screen.
Click to expand...
Click to collapse
i say reinstall the RUU to return to stock, just to check if your phones hardware are %100 fine then do all the mods agains
Muhammad.Muayad said:
i say reinstall the RUU to return to stock, just to check if your phones hardware are %100 fine then do all the mods agains
Click to expand...
Click to collapse
I will give this a try and here is a screenshot.. As you see the wifi still works but the radio has been disabled.
Edit: I completed the RUU and still have NO cell radio, wifi works fine. I've only had this phone 3 days before it stopped working and NEVER dropped it or abused it. I have read posts where some folks had the antenna wire come off but I'm thinking this is just what sprint is telling people. I don't see where there would be enough room inside the ONE for the wire to just "Fall Off"!
Sent from my HTCONE using xda app-developers app
Well I still have an Ipod like Htc One! No luck yet on restoring the cell radio and I'm kind of lost where to go from here. I'm guessing if the antenna wire came off, there would be no settings for roaming so I'll take it apart to see if that's the problem.
Help with NV items
I have tried every ruu and even went back to the 1.44 hboot to let my phone update itself to android 4.3. When I do the factory reset, my nv settings stay just as I programmed it to page plus. What I need is for someone to send me a copy of their NV items read thru cdmaws paid version or qpst, any means you have to read Please? I don't need or want any imsi or meid or personal info, just the nv items from a working phone. I'm really beginning to think that my phone needs to be replaced but I bought it from ebay and am not a sprint customer. If anyone knows how I could go about getting this replaced thru htc Please let me know but I would like to try the nv items first. If I messed up the phone then I'll fix it but I really think I have a hardware issue, otherwise I'd never think about a warranty.
Just out of curiosity, when you flashed the software to your phone and you lost your signal and settings, did the baseband on the phone show as "Unknown"? I get that from time to time, either due to incompatible software or a bad flash.
The phone actually worked great for about 3 dats and the baseband was and still is showing. I feel that I may need to send it in for warranty but I'd like to have the original nv items to flash first to see if my cell radio will work. The wifi works fine and I can change the radio in *#*#4636#*#* to anything I wish but that still doesn't give me reception. I've been flashing phones for 3 or 4 years & have seen the baseband show up as unknown but I've never lost cell radio until now. :crying:
" I don't see where there would be enough room inside the ONE for the wire to just "Fall Off"! "
Well it actually can. Not fall off literally but rather disconnect from its socket. This has actually been an issue with the HTC OneX's wifi antenna also.. If u check out this guide: http://www.slashgear.com/htc-one-teardown-proves-durability-a-top-priority-28275687/ you will see the black cable that goes from top to bottom and connects two pcbs. That's your culprit if indeed you have a hardware issue. What i would do if i were you is first find one of my carrier's antennae and go as close to it as possible and see if you get any reception at all (best chance i guess is in a subway station). I guess that once you're that close to a transmitter your circuitboard is sufficient antenna though i might be wrong. If i am right and you get reception than its hardware. If you dont get reception than the cause is uncertain..can be hardware, can be software.. Anyway, i wish you best of luck with fixing your problem!
Cheers!
Wish me luck, today I'm headed to the sprint store to see if the tech can find anything out for me.
Edit: No such luck! The guy told me that when the phone was deactivated thru sprint that the radio was shut down and if I got a contract to activate the phone, then it would work! Hmm I didn't buy that so I told him I programmed it to page plus which worked for a while & bla bla bla... No go. Does anyone know how or if I could send it back to HTC for repair?

Dangers Of Messing With Your Phone

Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Kraizk said:
Have you tried simply running the latest RUU and reverting it back to stock?
**edit** http://www.htc.com/us/support/news.aspx?p_id=629&p_name=htc-one-sprint
Click to expand...
Click to collapse
Yes, twice
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
I'm going to try this now thanks
jamesissocool said:
This is not an uncommon problem but it happens with certain HTC ones and not others. I have helped a few other people with this issue. Most likely, your current ROM is set to RUIN/SIM in Settings-> More-> Mobile Network -> Subscription settings. It needs to be set to NV. If you can't get to this setting, you need to flash a ROM that has the setting available. CM 10 based ROMs all seem to have it. If your phone does not automatically reactivate, you can flash to a stock ROM and use the handsfree activation function and that should get you back up.
Click to expand...
Click to collapse
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Kdenery said:
Okay so i just flashed a CM 11 build. and Holy S*** I have ******* service! I cant make calls, it says it's not authorized. And i don't see the option you were talking about, in mobile network, i see , Data Enables, Data Roaming, Preferred Network type, System select, (then grayed out) Access Point Names and Network operators, (then not grayed out) carrier settings. When i click carrier settings it says "Unfortunately, the process com.android.phone has stopped. and it takes me back a screen.
where do i go from here?
Click to expand...
Click to collapse
Try flashing a CM10 ROM. I've always seen the option there. The kitkat ROMs I have used do not have the option except for the Nocs GE.
Kdenery said:
Hello, everyone, I'd like to share my experience, get any help if someone can, and warn some future people.
So a few months ago i rooted and ROM swapped my HTC one. It was great, I loved it, it was fast and simple.
I tried to change the ROM on it the other day and everything went down hill form there. Basically I ended up having no service and everything else seeming to work fine. So after spending an entire day trying to fix it with BD619, i had to call my carrier today. Now i have the sprint phones, and the sprint service, but i have Credo as a carrier. God knows why. They essentially gave me nothing saying my phone must be bricked and they can't help me.
One thing they did try however was to have me put in a ##xxxxx# number, and there i saw and could edit my MDN and MSID, instead of showing my my phone number and the MSID number they both had "No" written. So he had me edit it and put it in, but when i click "commit changes" it said "commit failed" so if anyone knows anything about that or could help me there, it'd greatly appreciated.
Lesson is, even if you think you know what you are doing, and are careful, weird stuff can happen, and if you have an Odd carrier version of an already less support model of phone (the sprint version), then be EXTRA careful.
Click to expand...
Click to collapse
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
-TheEdge- said:
The only way something like this happens is one of two things.....
1. Ur a noob
2. Your a dev and your testing ril on your rom
The only way to fix this which is a cleared meid of some sort......flashing cm10.1 is the only way and aquiring service by switching to nv....once there everything is fixed just flash/restore back to your rom.
Sent from my HTCONE using Tapatalk
Click to expand...
Click to collapse
i'd kinda like to argue a point here as this just happened to me. i am certainly not new to flashing, starting back with the mogul and having almost every sprint smart phone since then unlocked (windows) or rooted (webos and android).
Using TWRP and previously running ecliptic 4.3 i wiped caches, system and data then installed the 4.4.2 from team d3rp and voila... no service no meid no nothing.... yes i have the latest radio on my phone.
i guess my point in this is that there's a number 3 that you didn't mention.
3. sh!t happens and it's not n00b related.
for anyone else that has this issue... flashing CM 10.1 worked for me. i didn't even have to set up anything, it just picked up signal. so i rebooted, wiped and nandroided back to 4.3 and all is well.
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Robert542 said:
Did you flash a rom that was meant for another carrier?
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I didn't... it was SuperOneK. i'm certainly not blaming the rom though. especially not when others are flashing it fine. the ONLY thing i can think of possibly happening is a bad download. I was in a rush and didn't check the md5.
I had a similar problem when flashing miui. Nothing worked. Even went back to a sense backup and nothing worked.
Commit failed as well.
Here's what I did to make it work again.
Flashed cm10. Change the network settings for CDMA. (Boom it SAID I had service..but didn't).
Rebooted a few times (probably not necessary).
Flashed a sense 4.3 ROM that was close to stock.
Update msl and all that. Commit.
For me..changed LTE/CDMA to just CDMA (no 4g in wv).
Boom it worked again. Hope this helps!
Sent from my HTCONE using xda app-developers app

help me please!!!!!! galaxy note 5 signal problems.

Hello. First of all, I searched the threads before posting to no avail. So if I'm being repetitive I apologize. But here's the problem. I have a t mobile galaxy note 5. Unlocked. It's rooted. Running an arter97 kernel, and Jovys Darkstalker kernel mod. Everything is running smoothly and has been for months. Recently the only problem is my signal. 90% of the time it is saying searching. When I make a call it says not registered on a network. This is strange because I have done nothing to cause this change. No new roms, mods, updates, nothing and it's been working fine all this time. I know it is not location related because it was working 100% fine from day one until now. I tried *#06# to see if my imei was null, it is not.
I let the phone search, and then choose an operator, that works temporarily giving me signal, but eventually goes back to, and stays searching. I tried to pull up the service menu using *#*#4636#*#* to reset the radio, but that number is not pulling up the menu. I was told I may have a bad efs, but I never created a backup because until now I never had this problem and didn't know efs existed . I don't know what my next step should be. Any help would be greatly appreciated!!!!!!
Sn: if there is already a solution to this problem on this forum send me a link please!
Try using the Shortcut Master (Lite) to pull up the service menu.
I've also got same issue.
My phone is n920c. I've spent all day trying fix this issue by new rom, but I didn't find solution yet.
Kind Regards,
Marcin
Moneyomm9 said:
Hello. First of all, I searched the threads before posting to no avail. So if I'm being repetitive I apologize. But here's the problem. I have a t mobile galaxy note 5. Unlocked. It's rooted. Running an arter97 kernel, and Jovys Darkstalker kernel mod. Everything is running smoothly and has been for months. Recently the only problem is my signal. 90% of the time it is saying searching. When I make a call it says not registered on a network. This is strange because I have done nothing to cause this change. No new roms, mods, updates, nothing and it's been working fine all this time. I know it is not location related because it was working 100% fine from day one until now. I tried *#06# to see if my imei was null, it is not.
I let the phone search, and then choose an operator, that works temporarily giving me signal, but eventually goes back to, and stays searching. I tried to pull up the service menu using *#*#4636#*#* to reset the radio, but that number is not pulling up the menu. I was told I may have a bad efs, but I never created a backup because until now I never had this problem and didn't know efs existed . I don't know what my next step should be. Any help would be greatly appreciated!!!!!!
Sn: if there is already a solution to this problem on this forum send me a link please!
Click to expand...
Click to collapse
Where did you buy your phone? Why don't you check to see if it's blacklisted first (maybe it took a little while to get listed). Never ceases to amaze me the number of people selling stolen/balance owing phones, or the number of people buying them, for that matter:
http://www.t-mobile.com/VERIFYIMEI.ASPX
Very true. I think i may have solved the problem though. My phone was bought outright through tmobile. I try not to by second hand phones for that exact reason.
I think i have may have found my the solution. For me it was a sim card related issue. Apparently my sim card was exhausted, or had expired. This is why my phone kept dropping me from the network and i had to keep reconnecting. Accordind to t mobile your sim expires 90 days of no use. This dodnt apply to me but whatever. Got a new sim, transfered the number, problem solved. Also something else that greatly boosetd my service. Take the case off. This was why i got the searching status in low service areas and only 2 bars of service in good reception areas. Crazy that in 2015 cases still affect service but it did greatly. So yea my fix was a new sim and take the case off. Very elementary. But i can say it was not root, kernel related thank god :good:

Headaches with an N950U

Hello all.
I got myself an used SM-N950U originally from Verizon and sold as unlocked. Now my problem is I cannot connect to/use my sim with it. Originally I thought it was locked since there's an app that says "not a Verizon sim", but then I realized this app is an userspace app so to say, part of the Verizon bloatware and doesn't mean the phone. I know specially since with that phone I also got an S10+ from a friend, also from Verizon, which does see and use my sim right and which also has that same message from the same app. But works well.
Now, I don't really have the option to return this phone, since it was shipped outside the US, and shipping back would cost me half as much as what the phone cost. So I'm on my own.
At least I'm resourceful, but not that knowledgeable so that's why I come here for help.
The phone diagnostics, for the network, says in a status line "Radio off". and no info on the network. and if I try to manually select a network on connection settings, I immediately get an error. This happens wether I'm using my local sim, the old deactivated Verizon sim from my friend, and no sim... since the phone should be abe by law to make emergency calls, and it should be able to see visible networks even if not to join them, it's my guess that rather than locked, it has the radio turned off, which in some web pages says can sometimes happen "for various reasons".
My problem is, as far as I know, I have no way to turn the radio off and on again to see if that boots it up. Since this VZW Pie from has no service codes available via dialer. Not even the most basic *#06# service menu.
I see there's supposedly a way to flash the firmware back to Nougat, and root that from, on This thread. I'm guessing if I can make that work (I hope it works) I can access the service menus somehow, with it being an older rom, and having root I can probably use "Phone INFO" to get to them and try to reset the radio.
But before I do all that, and since my firmware downloads, to update to a new firmware via odin (given the warning on the root page to not use a v8 bootloader that was updated from v7 to v8 via OTA but rather something with v8 flashed directly via Odin, to avoid a possible brick). and to install the rooteable nougat will take me days to download at my speeds, I take this time to ask for help on wether there's ANY way to check and flip the radio without having to go to Nougat and root (I think I can even be happy without root on Pie for a short while.)
Ok, I'm starting to think the power connector board got damaged or the connector partially disconnected during the shipping or something.
I've installed first a N950U1 xaa rom, to make sure the v8 was installed via odin and not OTA. Then loaded a combination from and rooted as per the root post shared in the first message. This one can use service codes with the factory time (I've not installed a normal rooted nougat rom yet, as I want to do tests beforehand and try to make the radio work).
Inside *#0011# My IMEI shows as passing, but I get an ASM MIPI DEVICE FAIL:
ASM MIPI DEVICE FAIL
DEVICE MOD=0x217 , PID=0x081
Non-Fatal MIPI DEVICE FAIL
DEVICE MOD=0x217 , PID=0x081
ASDiv : NOT SUPPORTED
Click to expand...
Click to collapse
I tried running the Samsung Mipi Repair Tool, it detects the info, I hit repair, says it's repaired and that it'll open a menu, which does NOT open. Yet, if I open a menu with *#27663368378# and then rebuild NV with: 2. Ue Setting Info-->1.Setting-->2.System-->3.nv rebuid-->3.all, and then turn the phone off (Factory doesn't seem to have reboot) and on, still the same MIPI issue.
So I'm guessing either the board around the charge port got damaged somehow during the trip (my friend tested the phone before shipping it to me from the US), or the connector for it got loose. Anyway, I'm worried I'll have to open the phone myself (I haven't found a trustworthy tech in here. Last time I took a phone to a "recommended" tech, they stole the OEM screen from my dad's J8. So, no more techs for me unless I can find one I can befriend, and trust). If the connector to the board is not lose (I'll reseat it) I'll have to look for a new board, either abroad or here, probably not oem and with a lousier usb-c port, and swap the boards... sigh.
Anyhow since this will take time, if anyone knows of any other program or procedure I can use to test things, please let me know. I will keep the factory rom on the phone, either as the sole one or in a rom slot in safestrap, so that I can keep doing tests.
I appreciate any hints or help anybody could provide.

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