[Q] Extremely low in call volume. - One (M7) Q&A, Help & Troubleshooting

My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?

I had this issue with my One X for awhile, come to find out, there was lint stuffed up in the mic hole.. Check that first.
*S¡gned

Blackroc86 said:
My HTC One has extremely low in call volume from the mic. I can hear the person I am calling or who called me fine but they can't hear me or barely able to hear me. I downloaded a sound recorder app and when I talk into the mic in that app it plays back at a reasonable volume. Would a different radio file fix this problem?
Click to expand...
Click to collapse
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.

agalvin13 said:
I am having the same problem. when I am in call, if i switch to speaker phone it instantly becomes loud clear. I am going to RUU back to stock GPE or stock Sense to see if it fixes the problem.
Ill report back to you if it does.
Click to expand...
Click to collapse
did it work?

I have the same problem with my replacement phone. I'm sending it back to TMO for another. From what I've read it seems like a hardware issue related to the noise cancelling microphone.

pirateye said:
did it work?
Click to expand...
Click to collapse
My nexus 5 arrives tomorrow. Once I have that in hand, I am going to fully wipe my HTC One, RUU back to stock and S ON the phone to be sent back to HTC for a replacement. I will test the microphone before sending it back to see if the full RUU fixes it but I doubt it will.
I flashed several diff firmwares, h boots, kernels, roms etc on the phone and none of them had an effect of the mic. The microphone problem appeared out of no where when I was running a rom and kernel combination that previously had no issues. In other words, I changed nothing and the problem arose. No combination of software changes yielded any improvement in my limited testing. I am quite sure this is not a solvable problem as it is hardware related and that you should likely send your phone in for a replacement.

Related

People cannot hear me........

During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
Click to expand...
Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor

Main MIC not working or inaudible FIX

Anyone out there having issues with your mic "not working"
Well I have.
I have tried different fixes found on the net to no avail.
Soundabout app which switches where your audio is routed and such. Also fixes your phone if its "stuck " in headset mode. This worked for like 1 day then it went back to the caller not hearing me.
I tried easy voice recorder pro that didnt work.
I tried faux kernel and his app to boost the mic gain..... no go there either.
Some even said 4.3 update fixed... not for me.
I even fastbooted the .img Still a no go.
I could speak directly into the mic and the other end could barely hear me. If i held the phone normal ...nada.
If i put the call on speaker the top mic switched in and all was great....
I just about ordered myself a replacement mic and charger port board when I decided to take a look at the build prop.
I found an entry that had mic in it so I googled that entry and came up with Noise Cancelation. hmmmm
Here is the build prop....
"persist.audio.handset.mic.type"
Using ROM toolbox I changed its values from "digital" to "analog" rebooted and voila Callers could hear me again.
I'm only going on one day with no issues.
I've been banging my head, searching, and reading to solve the issue. I saw where several people had to RMA their new devices one dude had 4 replacements and was still experiencing the issue.
For everyone experiencing this issue I hope it helps
*system error* said:
Anyone out there having issues with your mic "not working"
Well I have.
I have tried different fixes found on the net to no avail.
Soundabout app which switches where your audio is routed and such. Also fixes your phone if its "stuck " in headset mode. This worked for like 1 day then it went back to the caller not hearing me.
I tried easy voice recorder pro that didnt work.
I tried faux kernel and his app to boost the mic gain..... no go there either.
Some even said 4.3 update fixed... not for me.
I even fastbooted the .img Still a no go.
I could speak directly into the mic and the other end could barely hear me. If i held the phone normal ...nada.
If i put the call on speaker the top mic switched in and all was great....
I just about ordered myself a replacement mic and charger port board when I decided to take a look at the build prop.
I found an entry that had mic in it so I googled that entry and came up with Noise Cancelation. hmmmm
Here is the build prop....
"persist.audio.handset.mic.type"
Using ROM toolbox I changed its values from "digital" to "analog" rebooted and voila Callers could hear me again.
I'm only going on one day with no issues.
I've been banging my head, searching, and reading to solve the issue. I saw where several people had to RMA their new devices one dude had 4 replacements and was still experiencing the issue.
For everyone experiencing this issue I hope it helps
Click to expand...
Click to collapse
Is this still working for you? It did not solve my issue unfortunately.
standardcherry said:
Is this still working for you? It did not solve my issue unfortunately.
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Click to collapse
Yes actually it is. I even put it back to digital just to see and it stopped. Put it back to analog and working again. Sorry..
Sent from my Nexus 4 using xda app-developers app
*system error* said:
Yes actually it is. I even put it back to digital just to see and it stopped. Put it back to analog and working again. Sorry..
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks. I flashed back to stock + unroot, guess I'm gonna try your method once again.
ok
Can you please demonstrate how you did this exactly. I'm really don't want to have to import parts.

Microphone Issue, Cannot hear me or Muffled

Hello guys, I have recently purchased HTC one, and flashed Cyanogenmod 10.1 and teamseven AOSP kernel on it. I noticed there is issue with microphone during calls. Distand end cannot hear me or it sounds extremely low/muffled, but when I put it on speaker phone, issue goes away. Also after few min it sometimes randomly decides to work. I have tried to flash Android Revolution 22.1 (4.3) to see if the issue will go away, but it is still persisting. I would appreciate any help I can get, thank you
Just a quick update, I did more research on this issue and it seems like a common issue with newer HTC One models. Noise Cancellation seems to be the problem, since talking to the phone at certain angle seems to might the issue go away. I even tried restoring my phone to the stock, and even tried the disable noise cancellation fix that is around in the forums, but it did not make the issue go away completely. This is my second HTC One in 3 days, first one had a nasty dead pixel, and now microphone issue. I will take it back to AT&T store and get it replaced again. I'm not sure what is going on with the quality of the phone on newer models, since I've had the Developer's Edition and AT&T model on launch day and both were perfectly fine. Is anyone here having the same issue and found a fix for it?
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
I have similar issue. For more I noticed random disconnections during call.
it worked !!!
It worked....
mizerab1e said:
Another quick update, I seem to have fixed the issue by SCREAMING into the bottom microphone hole during call for a minute to see if I can fix the volume, and it might be hard to believe but issue has gone away. I read this in another thread about the microphone issue, someone posted by screaming into the hole, you are adjusting the volume gain and fixing the issue. I recommend trying it if you are having the same problem, since I've literally tried everything else and this fixed it for me.
Click to expand...
Click to collapse
panxe said:
It worked....
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Click to collapse
your speaker works where you can hear the call but if you talk into it the person on the other end cannot hear you.
It has been broken in AOSP for quite some time now. CM 10.2 STABLE has the same issue.
The only working rom with speakerphone is GPE/sense based ones.
Sent from my HTC One using xda app-developers app

[Q] Audio Loopback Issue

I have noticed that when using my phone to make calls, I can hear myself through the phones headset speaker. It also happens if I am using earbuds that have a mic. I have not had the other party of the call mention anything.
It just seems to be on my end that I can hear myself through the phones speaker and occasionally the mic does not work, I reboot the phone and the mic works again.
Not sure if this an actual phone issue or just maybe something wrong with the ROM.
C6602 CM10.1.3
Thanks
qew204 said:
I have noticed that when using my phone to make calls, I can hear myself through the phones headset speaker. It also happens if I am using earbuds that have a mic. I have not had the other party of the call mention anything.
It just seems to be on my end that I can hear myself through the phones speaker and occasionally the mic does not work, I reboot the phone and the mic works again.
Not sure if this an actual phone issue or just maybe something wrong with the ROM.
C6602 CM10.1.3
Thanks
Click to expand...
Click to collapse
Mine has did it twice that I can remember, never looked into it, not yet at least, but it's not just you.
Trucifix said:
Mine has did it twice that I can remember, never looked into it, not yet at least, but it's not just you.
Click to expand...
Click to collapse
You're using the C6606?
If so, then it might be a hardware issue. Since we would be using two different ROMs.

[Q] No sound from top speaker when receiving calls

The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Anyone?
Maybe your ringtone is mono, not stereo
Sent from HTC One 802w Dual Sim with my hand...
Nope, i tried multiple ringtones and same problem occurs.
Ok, one last bump.. this "problem" occurs even with latest OTA update (4.4.2), can anyone test it and report if it's normal or not?
I tried CM 11 and OmniRom and there was no such problem..
I confirm this issue on desire 820
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
shirodkar8 said:
I am facing the same issue on my recently purchased HTC desire 820. The only difference is that the top speaker never plays the rringtone during an incoming call. However i can get hear from both the speakers when i receive the call and start the speaker phone.
Did you find any workaround to this? I can hardly know if i am getting a call when i am outdoors because of this problem.
Click to expand...
Click to collapse
No, sadly i didn't solve this issue.. i have One M8 now and it also has this same problem, so i guess it's "broken" by design across all HTC phones with boomsound speakers.
Only thing that solved it for me was custom rom (AOSP based, i'm not sure about Sense based), so it's pretty clear that it's software feature, issue or whatever they call it.
i have same problem on htc desire 820
I jave same problem here on desire 820
brother same thing happened in my htc one 802w
nontryer said:
The other day i noticed really weird problem/bug when receiving incoming call.
When proximity/light/whatever sensors are covered (i.e phone sitting on desk with screen facing the desk) while receiving call, i get no ringtone sound from top speaker, bottom one is working fine.
I tried to disable beats audio, unchecking "quiet ring on pickup" and "pocket mode" in sound settings, i disabled some apps which might cause such behavior like Viber etc.
Oh, and i did factory reset few days ago, so this should not be the problem. Maybe it was present before factory reset, but i didn't really noticed because i changed my ringtone and it's really really noticeable with it.
Otherwise, i don't have any problems with speakers besides this one.. when i watch youtube, play games or listen to music everything is working as it should.
I'm 100% stock, unrooted - for now, running latest OTA (3.62.401.1).
What could be the problem? Anyone else with same issue?
Click to expand...
Click to collapse
brother same thing happened in my htc one 802w plz tell me thé solution what you did ..my phone top speaker not working when i receive a call i dont hear any sound so i have to open loudspeaker to make bottom speaker work
8535097644 is my phone number plzz tell me if any one knows thé solution
Bottom speaker HTC 820 has no sound
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Yat Ken Chu said:
Bottom speaker of my HTC 820 has no sound. Cannot hear incoming calls. Samething happened last May. Deleted and paired car bluetooth solved problem. This time no luck. Any suggestions?
Click to expand...
Click to collapse
Posting in the right forum could help
Desire 820 here: http://forum.xda-developers.com/desire-820
The only suggestion I can give without knowing particularly this device is to go back to stock rom if you are using a custom one to look if its software related only. A factory reset is also something you want to try (backup your files first)

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