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I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
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lostradiant said:
I placed my replacement order for my 16GB Nexus 7 today because it had the left screen lifting issue. When do you guys think we can expect our replacement? Especially for the 16GB version as they've even stopped letting people order on the Play Store. I'm in the US if it makes any difference.
Sent from my Nexus 7 using xda app-developers app
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I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
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Metallice said:
I just called up. 2-3 days after request was placed you'll get an email you need to respond to. Then the device will ship with 2 day shipping. I was unable to talk my way into overnight. Hope this helps.
Sent from my Nexus 7 using xda premium
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Is the email you are referring to the one where they have a link that directs you to your cart that has a Nexus 7 in it because I received that email today. So does this mean I'll get mine by the end of the week? Sweet.
One of the reps told some random person here that exchanges will ship quickly and take priority over orders. Annoying if you ask me but take it with a grain of salt.
Just received an email from Google Play about my replacement. Didn't see any similar threads pop up but just in case, here is some info for anyone who wants to get theirs replaced:
http://support.google.com/googleplay/bin/static.py?hl=en&page=ts.cs&ts=2693239&from=2693239&rd=1
I literally filled that out yesterday and got my UPS return label, RMA slip, and replacement cart link a about 10 minutes ago. They want the old device back within 21 days and put a $249 authorization hold on your card until they receive it. They have a shopping cart setup for you so you just click the link and place the replacement order.
Sorry if this is a duplicate, mods can take this down if they want.
This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
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Responsibility said:
This is the thread you're looking for
http://forum.xda-developers.com/showthread.php?t=1793436
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That thread gives no useful information on a RMA order, it just talks about those who already or are going to replace.
Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...
I got the email to order replacement twice. Just clicked on link in one email but curious if people got it twice too.
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calvin4001 said:
Yea, the turn arounds are getting faster and faster. My first replacement took a week. My second, half that. Hopefully, I don't have to see how long a third takes...
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Are they shipping these expedited or the same method as a brand new order? And was the second replacement for the same issue? Cause that scares me, haha.
Edit: Looked through the post linked above. Guess some got it over a couple days some a little longer. Oh well as long as its coming!
After i got the UPS label, what should i do with the old N7?
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kojaraty said:
After i got the UPS label, what should i do with the old N7?
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Mail it? Lol
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Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
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ripalsanghani said:
Just an update. Got my replacement tablet a couple days ago and had the screen rising issue out of box. My only reaction: WTF. Feel like returning at least until the manufacturing issues are resolved.
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Yeah I think this I what I'm going to do. 4 bad N7s in enough for me.
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Not sure if you guys have seen this yet but you can get a Moga controller for free just pay for shipping, and also get a code to get modern combat 4 free.
http://androidcommunity.com/moga-of...and-modern-combat-4-absolutely-free-20121213/
EDIT: Looks like the offer is over. Congrats to those that got their orders in time.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Promotion has expired.
aznmode said:
Not sure if you guys have seen this yet but you can get a Moga controller for free just pay for shipping, and also get a code to get modern combat 4 free.
http://androidcommunity.com/moga-of...and-modern-combat-4-absolutely-free-20121213/
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
r
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I just did this too. I got a confirmation number when the order was complete, but didn't get the email confirmation. How long did it take to get yours?
lordmorphous said:
I just did this too. I got a confirmation number when the order was complete, but didn't get the email confirmation. How long did it take to get yours?
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Havent gotten my email confirmation either =( and its been a few hours already.
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When I put in the discount code I got a message saying the promotion had expired. Even reading the info on the link from above it says it would expire at 12pm today.
Miami_Son said:
When I put in the discount code I got a message saying the promotion had expired. Even reading the info on the link from above it says it would expire at 12pm today.
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They also said limited quantities.
I looked at their Twitter feed and they are telling those of us who got a confirmation number, that not to worry. They will honor it and that confirmation emails are taking around 2 hours to process.
Happy for you, but this thread was useless.:silly:
lordmorphous said:
They also said limited quantities.
I looked at their Twitter feed and they are telling those of us who got a confirmation number, that not to worry. They will honor it and that confirmation emails are taking around 2 hours to process.
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Yea i been checking up on Twitter too and am glad that having the confirmation number means I'm getting one, damn what a deal though, before i was hoping to come across one used at GameStop and then this hot deal showed up and saved me 50 bucks
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Ya I guess the offer is over. That was fast. Sorry about that guys. I thought this would go on till tomorrow.
in for one, got my confirmation email, order history and master confirmation number. Recieved confirmation and creditcard charged within the last hour but ordered around 20 mins after site came back up, (6:00?). Anyway I am very excited,
I wish I could of gotten this deal in Canada
I'm mad at my self I missed this. Especially since I just bought MC4 today for $7 ... Not sure how much the shipping and handling was... But I'm assuming not too much more ... FML
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Actually it was less. $5.30 for standard shipping. I ordered mine between 8 and 8:30 eastern time and haven't gotten the email yet, but I did save my confirmation number.
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If anyone wants to get rid of their controller I am ready to purchase sohelv.00 @ gmail . com
Got my shipping confirmation earlier today. Still can't believe they gave these for free.
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czonin said:
Got my shipping confirmation earlier today. Still can't believe they gave these for free.
Sent from my Galaxy Nexus using Tapatalk 2
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Got my shipping confirmation too but tracking doesnt show up on Fedex site yet.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I was able to get an order in for one of these. It took 24 hours to get an email with confirmation from them and it didn't have a tracking number though.
lordmorphous said:
Actually it was less. $5.30 for standard shipping. I ordered mine between 8 and 8:30 eastern time and haven't gotten the email yet, but I did save my confirmation number.
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This makes me want to jump off a building now .... The 1 day I'm not reading the forum (I'm a loooong time lurker. Lol) I could have saved $1.70 and got a free Controller .... Makes me not want to even play the game no more ..... I'm lie'ing bout to play now . lol
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Djfantom said:
This makes me want to jump off a building now .... The 1 day I'm not reading the forum (I'm a loooong time lurker. Lol) I could have saved $1.70 and got a free Controller .... Makes me not want to even play the game no more ..... I'm lie'ing bout to play now . lol
Sent from my Nexus 7 using xda app-developers app
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I actually found this out on twitter. I follow most android website so I just have to look in 1 place for all their news feed. Droid life and I think androidauthority had this posted.
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I heard about this on Reddit, got an order in finally and did get a confirmation email about two days later.
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Let's get some crowdsource info on when this phone may launch. Most of us are shooting between on or around the 28th or 31st of this month This will be my first nexus purchase and will be doing it from my phone while at work. I have limited access to data and don't have the luxury of squatting at a pc on comcast ready to purchase with several friends.
Roughly when did the Nexus s, galaxy nexus and nexus 4 launch during the day. I imagine they will follow the breakfast pattern of the prior one but who knows? Were these released as they discussed the availability or later? Please grant a faithful user some reliable data so I can be a happy boy heading into the Holidays with a shiny new gadget ;-p
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.... and 3...2...1...lock
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Lol
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galfert said:
.... and 3...2...1...lock
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No reason to lock this thread. This is not the general "when will it be released" thread. This is asking if there has been a pattern in previous releases for the time of day that it goes live in the play store. I'm curious about this too as I have never followed the release of any of the other Nexus devices. I don't want to sit with my finger on the trigger at 8 AM if every other Nexus device has gone live at 6 PM for example. He's just asking for some history if anyone knows it.
We only have the N4 launch to go on, as the Gnex only came to the Play Store WAY after launch day (hence it didn't have the craziness of N4's release).
N4 went live around 8am in the UK. I suspect they may follow the same pattern again just hope they have the availability this time!
ephumuris said:
N4 went live around 8am in the UK. I suspect they may follow the same pattern again just hope they have the availability this time!
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Officially it went live at 8am, but people were able to purchase up to 10mins before. 7.50am
So did it go live on the store at everyone's 8 am? Because 8 am UK is like 4 am EST.
If I can buy it at 7:53 am or sooner then I'm in.....later than 7:53 and I'll never ever buy it!!!!
This whole nexus 5 section is ridiculous. Why does it even exist yet. LOL
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For PST, It was supposed to start selling at 9AM (estimated) but went live around 8:30AM
kj2112 said:
This whole nexus 5 section is ridiculous. Why does it even exist yet. LOL
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It exists for you to post in. And cuz we're all going a little crazy with anticipation. After all, there's no Google Store for us to line up outside of for days.
ricecake2000 said:
So did it go live on the store at everyone's 8 am? Because 8 am UK is like 4 am EST.
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It was a staggered release. Australia went live first when 8am local time rolled around. As long as your country's Play Store was selling the N4, it went live at 8.
There was a problem in the US, since it went live 15 minutes before 8. Then sold out in 15 minutes. So people who were expecting it at 8 got shafted.
@evleaks are saying the unveiling is on the 1st November which is this Friday
11/1
from what I've heard it was around the morning when it was released
rohithaip said:
from what I've heard it was around the morning when it was released
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That is good to hear, at least for me. I am looking to playing some hockey when I get home from work that day so I need something to help me stay awake hahaha.
This gives me something tangible to go by everyone. Thanks a bunch to you all!
1st try the 28th
Then the 31st then the first of November at the latest.... that we know so far *grin*
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Yeah, it was *supposed* to be 8 AM PST, but like others have said, it went live a few minutes early.
I'm located in the Central time zone and I purchased my Nexus 4 at 9:56 CST, so it was definitely live before the scheduled time.
Once they give us a date and time (if we get that much) I'd suggest checking the Play Store at least 30 minutes before the scheduled time.
Sent from my Nexus 4 using XDA Premium 4 mobile app
As the N5 is out now, I guess we can close this Thread now
Thread closed
Ordering has been nothing but errors and a waste of time...
Sent From My HTC One!
I ordered the gold one but have not got a shipping yet just a confirmation email
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It seems they still don't have inventory to ship yet.
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I just want to at least order already... Yesterday I was getting a message about my cart being empty and I called and the rep stated it was because it's not actually in the system. Well today I got an email from BB, asking for me to finish my order. Well now I get to the final page where I send in my info to the carrier. All I get now is the following message:
"We're sorry, there was a problem with your request. Please contact your carrier directly for assistance."
I then call Sprint, let them know exactly whats going on, and I'm going through BB because they have an exclusive on Amber Gold. They check my account for issues and say everything is good and there is no errors on there end. BB doesn't seem to know why and keeps sending me to Sprint.
I just want to get the thing in Amber Gold before April 10th.
My cart would clear out if I didn't checkout as a guest. As for the last screen I was getting an error about the order being complete but it was due to me typing in a piece of the account info wrong.
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cincyelite22 said:
My cart would clear out if I didn't checkout as a guest. As for the last screen I was getting an error about the order being complete but it was due to me typing in a piece of the account info wrong.
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That didn't work for me. :/ I even called Sprint to verify I was entering the correct information and all was correct.
Sent From My HTC One!
Will telesales for Bestbuy process it for you?
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cincyelite22 said:
Will telesales for Bestbuy process it for you?
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unfortunately, no. they treat it as a pre-order and don't handle pre-order over the phone, stores don't have it in there systems as an option, and yeah, stuck with this problem online. :///
btw, appreciate your feedback.
I ordered a gold one from BB. Also had errors when logged into my account. Had to checkout as guest and it went through just fine. Did get order confirmation on the 25th but no shipping info or updates yet. Had a friend get his today already. That one was ordered directly from Sprint I just wanted the gold one. I hope it ships soon. Sprint usually will get them to me next day air or 2 day. BB will have to see.
don't order from best buy! it will take an extra week
magicalan said:
don't order from best buy! it will take an extra week
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They got the gold! I'm waiting it out
Sim-X said:
They got the gold! I'm waiting it out
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that is true..if you want the gold(have to wait )
I'll let you guys know when I see inventory in the warehouse as I work for a best buy store. But so far I haven't seen any ones in the systems yet.
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cincyelite22 said:
I'll let you guys know when I see inventory in the warehouse as I work for a best buy store. But so far I haven't seen any ones in the systems yet.
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Thanks, appreciate it. I'm only waiting out for the Gold myself, otherwise, machine gun metal would be in my hand. (Not talking bout my other Machine Gun Metal lol) can't wait!!!
Sent From My HTC One!
If you are still having trouble call 18882378289. I was able to order my gold one through them. This is the number the online chat gave me.
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thesabri said:
If you are still having trouble call 18882378289. I was able to order my gold one through them. This is the number the online chat gave me.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
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Still didn't let me over the phone, but the rep said April 2nd, they'd be in stores. Really taking that as a grain of salt but I'm patiently waiting, if this is true, I can relax a bit, it's only til Wednesday. As long as I have my M8 before the 10th, nobody dies. Lol jk Vegas trip coming up.
Sent From My HTC One!
Best Buy near me said they're supposed to have them in store April 6th.
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Shoot, I'll be fine with that, but a definitive answer would be nice. Maybe they will just have inventory the second and in stores by the 6th?
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Rydah805 said:
Shoot, I'll be fine with that, but a definitive answer would be nice. Maybe they will just have inventory the second and in stores by the 6th?
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Sup Rydah. Love your work.
I'm hearing April 10th for best buy stores and possible April 1st for online orders via BestBuy.
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Ascertion said:
Sup Rydah. Love your work.
I'm hearing April 10th for best buy stores and possible April 1st for online orders via BestBuy.
Sent from my LG-LS980
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Best Buy in Florida said they will have them but not allowed to sell them until April 5th.