I currently have a stock HTC One in Canada on the Telus network.
The last few weeks i noticed the LED light growing dim. About a week ago the phone rebooted itself only to say it had an issue and that it was not shutdown correctly.. and asked if i wanted to report the problem to HTC.
The phone the froze with the Screen on but a black background.
After 15 minutes i powered off the phone.
At this point the phone would not power back on.. when i plugged the power in to the phone from the wall the phone would not indicate that it was charging via LED.
I tried booting no response.. no vibrating,.. just slight flashing lights on the Home/back buttons
I ended up booting up the phone by shining a bright light into the light sensor while holding Power and DOWN volume..
Phone has been working fine ever since, however still no LED.
I did a factory reset and still no LED.
Has anyone see anything like this?
I want to root and install Google Edition Android however if the hardware is faulty i dont want to risk voiding the warranty and being stuck with a faulty phone.
xJuicex said:
I currently have a stock HTC One in Canada on the Telus network.
The last few weeks i noticed the LED light growing dim. About a week ago the phone rebooted itself only to say it had an issue and that it was not shutdown correctly.. and asked if i wanted to report the problem to HTC.
The phone the froze with the Screen on but a black background.
After 15 minutes i powered off the phone.
At this point the phone would not power back on.. when i plugged the power in to the phone from the wall the phone would not indicate that it was charging via LED.
I tried booting no response.. no vibrating,.. just slight flashing lights on the Home/back buttons
I ended up booting up the phone by shining a bright light into the light sensor while holding Power and DOWN volume..
Phone has been working fine ever since, however still no LED.
I did a factory reset and still no LED.
Has anyone see anything like this?
I want to root and install Google Edition Android however if the hardware is faulty i dont want to risk voiding the warranty and being stuck with a faulty phone.
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Click to collapse
This has happened to me too. Just one day noticed no led light anymore. Strange thing to break down on a phone! Have you had any joy in getting a fix?
chaz81 said:
This has happened to me too. Just one day noticed no led light anymore. Strange thing to break down on a phone! Have you had any joy in getting a fix?
Click to expand...
Click to collapse
Unfortunately I have not been successful getting the LED back.. I am debating sending the phone in for Warranty work... or just sucking it up and rooting/flashing custom roms.
My main concern is that there may be a bigger hardware issue going on internally.
I'm really just trying to get a feel of how common this issue is..
xJuicex said:
Unfortunately I have not been successful getting the LED back.. I am debating sending the phone in for Warranty work... or just sucking it up and rooting/flashing custom roms.
My main concern is that there may be a bigger hardware issue going on internally.
I'm really just trying to get a feel of how common this issue is..
Click to expand...
Click to collapse
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
nkk71 said:
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
Click to expand...
Click to collapse
Thanks for the info.. Just tried it the LED test .
To my surprise the Green and Orange lights actually show up but I have to hold it to my eye and block out any external light to see anything.. kind of defeats the purpose of an LED notification light..
I guess the light works its just extremely DIM.
Any way of controlling the LED light brightness?
xJuicex said:
Thanks for the info.. Just tried it the LED test .
To my surprise the Green and Orange lights actually show up but I have to hold it to my eye and block out any external light to see anything.. kind of defeats the purpose of an LED notification light..
I guess the light works its just extremely DIM.
Any way of controlling the LED light brightness?
Click to expand...
Click to collapse
Don't know, but I just ran the same test in a very well lit environment and the Green and Orange LED are quite bright... I don't have to "go look for them" they pop out nicely.
Are you using a cover of any kind? Or maybe the LED has somehow shifted it's position and is being partially covered by the speaker grill? Hate to say it, but sounds like a hardware issue. Sorry
Hope someone else has other ideas.
nkk71 said:
Don't know, but I just ran the same test in a very well lit environment and the Green and Orange LED are quite bright... I don't have to "go look for them" they pop out nicely.
Are you using a cover of any kind? Or maybe the LED has somehow shifted it's position and is being partially covered by the speaker grill? Hate to say it, but sounds like a hardware issue. Sorry
Hope someone else has other ideas.
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Click to collapse
Not using any case that would cover the LED.. that being said even with the Case off.. the LED is still very dim.
xJuicex said:
Not using any case that would cover the LED.. that being said even with the Case off.. the LED is still very dim.
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Click to collapse
I ran the diagnostics tool. Mine didn't work guess it's going back
nkk71 said:
Try this: in dialer type *#*#3424#*#* (3424 = DIAG), that will bring up HTC internal diagnostic, there's a "LED Test", select and run it to see if it's a hardware defect or not (you will get Orange and Green LED tests).
Click to expand...
Click to collapse
Hmm tried and then the screen just refesh by no diagnostic screen at all..
Not sure is my custom ROM affecting it.
Using ARHD 20.1
turtleism said:
Hmm tried and then the screen just refesh by no diagnostic screen at all..
Not sure is my custom ROM affecting it.
Using ARHD 20.1
Click to expand...
Click to collapse
Shouldn't affect it. I've been using ARHD 9 through 13.3 and works with all of them.
Sent from my HTC One using xda app-developers app
I've ran the LED test, and all of them work. But they dont light up for notifications, and i have it enabled in the settings.
te5ter said:
I've ran the LED test, and all of them work. But they dont light up for notifications, and i have it enabled in the settings.
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Click to collapse
I have the same problem. Did factory reset two times. Red when charging, green when full but no flashing green for notification. I enabled it in settings.
Have you manage to find a solution for the problem?
Thanks.
bachje said:
I have the same problem. Did factory reset two times. Red when charging, green when full but no flashing green for notification. I enabled it in settings.
Have you manage to find a solution for the problem?
Thanks.
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Click to collapse
I am having the same issue! The light works, but it doesn't blink for notifications!!
nuggstein said:
I am having the same issue! The light works, but it doesn't blink for notifications!!
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Click to collapse
I also have the same problem: when it is charging and when it is fully charged the light works OK but doesn't flash for notifications. But it worked OK some time ago. Actually, when I think about it, it seems that the problem started after I had updated to the current firmware: Android version 4.3, HTC Sense version 5.5, software number 3.62.401.1
It must be issue with firmware/software because LED test works fine.
There's another thread similar to this one and someone there figured out the solution - you do a factory reset but, when the phone reboots, you do not restore everything using your Google account. Go through the setup as normal (without restoring) and once that is complete then you can add your Google account details.
It means you have to download and set up your apps again, but it is worth it to get the LED working.
HI I had a similar problem I cleaned out the hole with a needle and all is well, pin came out dirty (the one on the grill dirt was blocking led )
I've been having this weird issue for a long time now.
If I install a 4.3 Rom on my S-off Unlocked Developer Edition HTC One the Green led lights will not flash when I get an email or text message.
and yes they are all enabled in the settings an in the messaging settings. I just find this really weird that it will work fine on 4.2.2 based roms.
The amber charging light works fine while its charging and when the battery is full it turns green so the leds do work. and it flashes red when the battery is low so what gives??
Helppp!!!:crying::crying::crying::crying::crying:
After upgrading my HTC One to 4.3, my notifications led is not working at all, only comes on red when I put it on charge, is anybody else having this issue??
Sorry, bad thread.
Hi, after upgrading my BS from android 4.2.2 to 4.3 (Stock Rom), I noticed that there is no notification light blinked for messages, missed calls or any other event...
is there any fix?
alinawaz said:
Hi, after upgrading my BS from android 4.2.2 to 4.3 (Stock Rom), I noticed that there is no notification light blinked for messages, missed calls or any other event...
is there any fix?
Click to expand...
Click to collapse
Have you checked your notifications in settings?
Yes it checked for all events
alinawaz said:
Yes it checked for all events
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Click to collapse
Working for me. Could be hardware problem. Get it checked by HTC.
notification lights work perfectly when i am not charging the phone at the same time...
however, when i charge the phone via usb, the notification stay lit the whole time as battery charging indication...
kinda wishes that the notification light would blink when new sms come in while charging...
If it is hardware issue, then why charging light is on while on charge and green when it charged? which is working perfect...
Same problem
Hi, i am having the same problem here. I believed i am using the LTE version of the HTC Butterfly S 901S Variant. I updated my phone to 4.3 and Sense 5.5 a few days ago and since then, my phone stopped receiving green LED notification for messages, missed call and other events. Before the update, my LED light was working normally. However, when i plug in my phone to a charger, the solid orange coloured LED lights up. It works fine when charging and my LED notification flashes when my battery is below 10 % (which is normal) . However, it just refuse to show any LED light when there is incoming notification. Anyone know what's the problem? Software issue? My phone's bootloader is still locked and i did not root my phone. Is anyone else having this issue?
I just received a refurbished unit from vodafone since they couldnt repair my original htc one with pink camera issues...
i received the phone and i immediately updated the phone to kitkat which was made available whilst i had my phone in repair!
anyway whenever i turn the screen on the green LED notification light blinks really fast for a few seconds. it will then come back and blink very fast after a while
also i cant remember but does it normally blink in a phone call?
im not sure if this is a software problem or a problem with the refurbished unit.
i have factory reset twice
sorry for all the questions
thanks
Alex