Phone would not turn off. - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

Morning all. So last night my Note would not power off. I would hold down the power button and the screen would go dark but there was no way to power down. At this time the phone was unresponsive in other areas as well. I finally had to do the three button hold to get it to turn off. I did not pull the battery. After the phone booted normally but seems "slow" compared to what ever happened before.
Anyone else experience this or have an idea what caused it.
Not rooted.

I had an issue with the display not responding and had to do a hard reset
Sent from my SAMSUNG-SM-N900A using Tapatalk

Related

Nook Color cyanogen with Phiremod7.. turning self off

My rooted NC with Cyan and Phiremod7 (very stable!!) has just started having a problem today. Left alone, it has turned off by itself. Doesn't turn off when I'm using it. Don't really know how long it is taking to do that, but around 2 - 5 hours probably. Actually takes 5 - 8 seconds of holding power button in to turn back on. Usually just sleeps and a tap of the power button wakes up the screen. That function still works, tho. But what could be causing it to turn off? Could a recovery using Rom Manager be the answer? Rather fix the problem than use recovery
Sent from my NookColor using xda premium
+1 I am having the same problems too
It worked fine through the night but shut off again this morning. Had been browsing xda, pushed the power button to turn screen off, left it for a while, then later tried to turn screen back on by touching power button. Didn't work. As if it was turned off. Had to hold button in for a count to 10 seconds before it booted back up.
Sent from my NookColor using xda premium
Just uninstalled several apps that I installed recently (latest) and turned it off. Turned it back on, and it only took the usual 5 seconds holding the power button to turn on.
Keep you posted as to what it does today
Sent from my NookColor using xda premium
the power button issue is normal...it takes about that long for anyone on any CM version on a Nook Color....as for the powering off after it's sitting there for a while...i do not know what the issue there is, I am running Phiremod 7 as well and i have not had any problems with it since i flashed it which was about 1-2 months ago
Isn't this the sleep of death?
I've been having it pretty routinely now lately with several different rooms including the ics ones.
Starting to wonder if it isn't hw related.
Sent from my NookColor using Tapatalk
xc68000 said:
Isn't this the sleep of death?
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Click to collapse
Yes, that definitely sounds like it. The device isn't off, it's just frozen in sleep mode or while trying to wake up and it can't turn the screen back on. Holding the power button is first forcing a hard power-off and then turning the Nook back on
Is hard power off the only solution? It's happened another time since my last posting.
I'm having this same problem. I'm running Cyanogenmod 7 on my Nook Color and it either goes dead or the screen doesn't turn on if I leave it idle anywhere from 1-3 hours. It seems to happen randomly and without warning. It is very frustrating. I even reflashed to a different CM7 nightly build and it still happens. Is there any help for this problem?
Sent from my NookColor using XDA
I was having the same issue (SOD like symptoms every day or other day). I re-calibrated my battery and haven't had the issue since. Just charge up to 100% and run down to the warning by keeping a video playing and the brightness at 100%. Run it down past the warnings until it shuts off and recharge back to 100%.
gryphon101 said:
My rooted NC with Cyan and Phiremod7 (very stable!!) has just started having a problem today. Left alone, it has turned off by itself. Doesn't turn off when I'm using it. Don't really know how long it is taking to do that, but around 2 - 5 hours probably. Actually takes 5 - 8 seconds of holding power button in to turn back on. Usually just sleeps and a tap of the power button wakes up the screen. That function still works, tho. But what could be causing it to turn off? Could a recovery using Rom Manager be the answer? Rather fix the problem than use recovery
Sent from my NookColor using xda premium
Click to expand...
Click to collapse
Definitely sounds like Sleep of Death (SOD). It happens when you leave wifi on all the time and it goes into deep sleep. Wifi and deep sleep get tangled up and it locks up. It is on but you cannot turn the screen back on. Only solution to get it going again is to turn it fully off and back on. The solution is to apply a patched wifi kernel module to your system. You can get it several places including here:
http://d01.megashares.com/?d01=8VPCE7N

wont turn on

I was using my atrix and put it down went to get something to eat came back 15mins later and it wont turn on! It was at 56% battery! So i plug it in and the green LED turns on but I can't do anything. I have pressed the power button, and I have pressed the power and volume down together both for 10+ secs and nothing is happening please help!
Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.
Markyzz said:
Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.
Click to expand...
Click to collapse
I had to reboot mine in to flash mode in order for mine to come back up. I had to hold the down volume (or up cannot remember right now) + power for a minute nearly. Then it rebooted correctly into normal mode.
Markyzz said:
Ever get it back on? My battery drained to 1% last night, so I shut it down, charged it all night, and now mine wont turn on. Has the green light just like yours.
Sent from my phone.
Click to expand...
Click to collapse
So I ended up calling AT&T and they went ahead and shipped me a new MAHD.
I took the dead phone to work and tried charging with my work charger, and now it works! When it finally turned on, the battery level was at 3%. So lesson learned: Do not let your battery drain to 1%!
Sent from my phone.
me too....
Lionsbane said:
I was using my atrix and put it down went to get something to eat came back 15mins later and it wont turn on! It was at 56% battery! So i plug it in and the green LED turns on but I can't do anything. I have pressed the power button, and I have pressed the power and volume down together both for 10+ secs and nothing is happening please help!
Click to expand...
Click to collapse
I am having the same problem. I can get the boot screen up if i hold the buttons in at a certain time while the phone is plugged in and attempting to turn on. however, the phone cuts out no matter what and repeats the cycle even with the boot screen up. during the few seconds i can get the boot screen up, i'm unable to select an option, only scroll up or down and highlight them. then the phone cuts out and 20 secs. later attempts to turn on again but never gets past the motorola icon. Any suggestions? I originally thought it was the battery so i ordered one and installed it correctly and charged it, but still the same thing is happening. When plugged into a pc, charge light comes on but phone won't attempt to turn on....?????????
katlic said:
I am having the same problem. I can get the boot screen up if i hold the buttons in at a certain time while the phone is plugged in and attempting to turn on. however, the phone cuts out no matter what and repeats the cycle even with the boot screen up. during the few seconds i can get the boot screen up, i'm unable to select an option, only scroll up or down and highlight them. then the phone cuts out and 20 secs. later attempts to turn on again but never gets past the motorola icon. Any suggestions? I originally thought it was the battery so i ordered one and installed it correctly and charged it, but still the same thing is happening. When plugged into a pc, charge light comes on but phone won't attempt to turn on....?????????
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Click to collapse
Our phone doesn't receive power from the cable until it's fully booted. Factory cables are a good work around.
Sent from my MB886 using xda premium
I have the same problem.
I think it's impossible to fix.
I tested with original charger.
I have also tried every possible button combinations.
and does not start
Has anyone been able to fix it?

Odd frozen issue

So I took my charger with me to class today because my phone was almost dead. As it was charging I began to fiddle with it ex: go on reddit . Suddenly The phone began to lag and the screen shut off. I unplugged it and began to hold down the power button.... Had it held down for about a minute and still no results. The charging light is stuck green even when off the charger and the navigation buttons are stuck on. When holding down the power button the navigation buttons would also flash as it normally does but im not getting any feedback from the device. Anyone have any solutions? I need my phone to be working asap. If there isnt any hope i may as well upgrade.
Little update: I let the battery die out and plugged it into the charger. After half hour it still wouldn't turn on. Several hours after that I found it on and running. Very strange....

Replaced battery, been acting REALLY weird since.

So a few months ago I replaced the battery on my HTC One M7 and ever since it's been acting really weird.
Here's an incomplete list of symptoms I've been experiencing:
- it'll get <15% but >1-4% battery and just shut off, instantly in the middle of something
- sometimes when taking pictures in low <40% battery, especially when using the flash, it'll just die, and has to be plugged in to revive it
- doesn't seem to have much better battery life, at least not very consistent (one day i'll get over a days worth of usage, and another, won't even make it home)
I've tried holding the 2 vol buttons down + the power button when it's dead and plugged in for 2min, but that didn't seem to do anything.
I'm out of ideas.
Try resetting the battery stats. You can google that.
incarceration said:
So a few months ago I replaced the battery on my HTC One M7 and ever since it's been acting really weird.
Here's an incomplete list of symptoms I've been experiencing:
- it'll get <15% but >1-4% battery and just shut off, instantly in the middle of something
- sometimes when taking pictures in low <40% battery, especially when using the flash, it'll just die, and has to be plugged in to revive it
- doesn't seem to have much better battery life, at least not very consistent (one day i'll get over a days worth of usage, and another, won't even make it home)
I've tried holding the 2 vol buttons down + the power button when it's dead and plugged in for 2min, but that didn't seem to do anything.
I'm out of ideas.
Click to expand...
Click to collapse
You missed the procedure with buttons. You need to charge your phone while it's off for 2 minutes, then while charging press and hold vol up, vol down, and power button for 2 minutes. Phone will reboot every 10-15 seconds while you're holding the buttons. After 2 minutes let go, and charge your phone fully. It doesn't matter if your phone is on or off while charging at that point
donkeykong1 said:
You missed the procedure with buttons. You need to charge your phone while it's off for 2 minutes, then while charging press and hold vol up, vol down, and power button for 2 minutes. Phone will reboot every 10-15 seconds while you're holding the buttons. After 2 minutes let go, and charge your phone fully. It doesn't matter if your phone is on or off while charging at that point
Click to expand...
Click to collapse
i've unfortunately tried both suggestions :\
i've since upgraded to the Nexus 6P though.

Mi5 won't start

Hi,
My Mi5 won't start now. It was having about 60% when I switched on NFC for the first time. I may have switched the NFC on and off a couple of time. Then I inserted the phone into its case , and by mistake the wrong way which might have pressed the power button / volume button , while I was inserting the phone into the case I noticed the phone was turning off. Quickly I realized the phone went the wrong way into the case and I removed and reinserted it and then pressed the power button, but nothing happened. Tried pressing volume up / down / power button but no use. But the phone was warm.
Now, the only sign of life in the phone is when charging it using the regular original charger. The light is initially purple and then turns to green but then it switches off. Tried connecting it to laptop but does not show anything. Also, the safe mode boot method does not work. So, the phone does charge but pressing power button does not turn it on but just makes it warm (some kind of startup loop)
I've been using the phone for last more than 2 years and it has original setup and updates are automatic and regular.
Just don't want to trash the phone if it can be revived.
Looking for advise.
Thanks

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