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Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
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biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
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I had this issue and resolved it disabling the att wifi app
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mqguitar said:
I had this issue and resolved it disabling the att wifi app
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I'd deleted that already and I still have the issue.
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att hotspot app
biggboii said:
I'd deleted that already and I still have the issue.
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i dont know if its called att wifi app or att hotspot app but i disabled att hotspot app and after that i never had any problem with wifi!! there is a Starbucks real close to my house and they have att hotspot so when ever i drive around it would connect to att hotspot and i would have hard time connecting to my home wifi!! just go to your apps option inside settings find att hotspot and disable it since you cannot uninstall this app!! it might help!!:good:
Wi-Fi problem
biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
Sent from my MB886 using xda premium
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I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....
WashMD said:
I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....
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Factory reset performed.. issue still exists. Maybe my 2nd AHD will be better.
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I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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mikeyinid said:
I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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mqguitar said:
Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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That's the first thing I did. Makes no difference
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Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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mikeyinid said:
Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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Hmm that is quite interesting
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mqguitar said:
Hmm that is quite interesting
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Yea it does seem to have fixed it. I can go all the way out to my truck and not have wifi disconnect. Now I just need spotify to work
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mqguitar said:
Hmm that is quite interesting
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I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
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Equipotential said:
I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
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I wasn't having any issues last night after switching to 2.4 only. But when I woke up it was disconnected and wouldn't connect again til I was right by the router. Hopefully a software update fixes this issue.
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I had this problem with the Atrix 2. Resetting my router solved the problem.
anthromatt said:
I had this problem with the Atrix 2. Resetting my router solved the problem.
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Wow, that's cool. Didn't move, switched to 2.4 only and my signal strength doubled and my speed seems noticeably better.
Now if this helps from oovoo and Skype constantly disconnecting life will be good. To be fair the inspire is also disconnecting at random too.
I had this problem as well - it dropped if my wi-fi was 2 bars or so, and it seemed to fluctuate. Tried the 2.4 only mode and it seemed to help a little, but I still lost connection frequently at only 2 bars. It would drop and look like wi-fi restarted and then connect again at 3 bars.
Disable AT&T Smart Wifi.
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I took the phone back to costco and got a new one. The phone rep connected the new phone to his wifi. I walked to the other side of the warehouse and never lost connection. Came home and the phone has not disconnected once. Must have been a hardware issue.
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%appdata% said:
Disable AT&T Smart Wifi.
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I did have AT&T Smart Wifi disabled too.
Anyone having issues keeping LTE or a wifi signal? I had this on my gs4 and it infuriated me. Happening Again On The note. I didn't have the issue with the HTC one or note 2.
Using wifi analyzer the wifi signal looks good. Idk why it's being so slow and unstable. Newer linksys n router.
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yeah i think im having same issues where my wifi tends to disconnect then reconnect.
Wifi analyzer
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delete
Yup. I turned off the setting where it turns off wifi completely if the signal is unstable. Kept doing it while using my chromecast so it disconnected from it. None of my other devices have an issue
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wttisme said:
I turned off the wifi scanning and I got a message about my wifi signal being bad even though I'm 10 feet in a direct line to my router. I also cannot keep an LTE signal around my house, but my S4 manages to without issues. Turning on airplane mode will lock an LTE signal for about 2 minutes and it reverts back to 4G.
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I turned that off as well. Having it off or on hasn't affected much it seems. I'm also very close to my router with nothing blocking. I don't get it, thought the plastic was supposed to improve connectivity?
Like I said, I've only had issues on this and the gs4. Girlfriend has a gs3 which doesn't have issues.
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Maybe you just keep getting a lemon device? Mine seems to work fine and my S4 did too
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Possibly. I read about others having these issues on the gs4. Obviously not everyone it would be my luck to keep getting lemons.
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delete
LTE
Yep, got mine yesterday (10.5) and it wont hold onto LTE. I can turn on and off Airplane mode and it will lock onto LTE immediately, but after about a minute, it drops back to 4G. NONE of my other phones did this (S3, S4, HTC 1, Optimus G Pro, Skyrocket, etc...)
I updated to the latest OTA and I now don't have simultaneous voice + LTE. I know that the new tri band phones with Sprint Spark lost this feature but I didn't think the OTA would break an existing feature. Anyone else experience this??
First off, wrong section. Secondly, there is no way for that to be possible. When I was using the Sense 5.5 ports, the LTE signal would disappear on call, but the devs confirmed it was still working. We never found out why it happened, but data & voice on LTE will always work hence why everyone SVDO was dropped.
God_Mizuchi said:
First off, wrong section. Secondly, there is no way for that to be possible. When I was using the Sense 5.5 ports, the LTE signal would disappear on call, but the devs confirmed it was still working. We never found out why it happened, but data & voice on LTE will always work hence why everyone SVDO was dropped.
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You're wrong man this is the right section lol
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Let Kaos reign!!
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I can confirm that when on LTE and you get a call the data indicator shows as if your data dropped but data still works. Just noticed it myself yesterday as a matter of fact.
FrozenRiff said:
You're wrong man this is the right section lol
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This should be in the Q&A section actually
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I remember on the Evo 4g LTE, you could do 3G while using voice. I wish that feature still worked... I still don't have 4G
systemshock869 said:
This should be in the Q&A section actually
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Exactly sir, thank you...
Data and voice at same times works fine on cm11.
I believe it worked for me on stock you just need to enable DDTM.
in dialler do ##3242#, edit, then enter your msl
I think its under evdo. Look for DDTM and set to enable.
n3m35155
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So this works with LTE only/ I know i lose 3G when i get a call because if im using data at the time i get a notification about no data connection.
benny3 said:
So this works with LTE only/ I know i lose 3G when i get a call because if im using data at the time i get a notification about no data connection.
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The EVO LTE & S3 generation of phones were the only SVDO phones. S4 until now CAN'T do voice over 3g. You'll only get voice/data on WiFi and/or LTE!
I have noticed that since the update every-time I end a call I get the no data message and it takes 20-30 seconds for it to come back, rather annoying actually.
Does anyone have a issue while being on WiFi and the LTE is still being didplayed? My device does this is there a way to eliminate the LTE while being on WiFi?
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nickhowell25 said:
Does anyone have a issue while being on WiFi and the LTE is still being didplayed? My device does this is there a way to eliminate the LTE while being on WiFi?
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This phone prefers LTE, I have a very week and unstable LTE at my house so it's constantly cutting in and out. When I'm at home or work I set the phone to CDMA only. Look under mobile data settings. My battery lasts WAY longer and don't have a problem with getting calls. There is zero benefit to being on LTE when you are using wifi. Since LTE at the moment is data only. Only annoying part is switching it back and forth. I wish there was a widget for it or could set tasker to do it automatically.
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Sim-X said:
This phone prefers LTE, I have a very week and unstable LTE at my house so it's constantly cutting in and out. When I'm at home or work I set the phone to CDMA only. Look under mobile data settings. My battery lasts WAY longer and don't have a problem with getting calls. There is zero benefit to being on LTE when you are using wifi. Since LTE at the moment is data only. Only annoying part is switching it back and forth. I wish there was a widget for it or could set tasker to do it automatically.
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Yea
LTE is built in to the SoC so when activated, it doesn't turn off. Unlike previous phones who had an external LTE radio, the battery usage is minimal. So overall you are saving battery. and true if you have weak or no LTE signal turning it off will help.
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drigout said:
LTE is built in to the SoC so when activated, it doesn't turn off. Unlike previous phones who had an external LTE radio, the battery usage is minimal. So overall you are saving battery. and true if you have weak or no LTE signal turning it off will help.
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SoC Im struggling to figure out what that means?
nickhowell25 said:
SoC Im struggling to figure out what that means?
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SoC = System on a Chip so LTE, CPU, GPU, CDMA, 3G etc... Are all on 1 chip the Snapdragon 801. Older phones had separate components and used more power but the components could be turned off when not needed. When you are switching to CDMA only you are not just turning off LTE you are changing the core settings on the chip.
Sim-X said:
This phone prefers LTE, I have a very week and unstable LTE at my house so it's constantly cutting in and out. When I'm at home or work I set the phone to CDMA only. Look under mobile data settings. My battery lasts WAY longer and don't have a problem with getting calls. There is zero benefit to being on LTE when you are using wifi. Since LTE at the moment is data only. Only annoying part is switching it back and forth. I wish there was a widget for it or could set tasker to do it automatically.
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I most definitely agree. I have an Airave at home and I have to manually switch to CDMA only while at home for the phone to connect to it. I have a very weak LTE signal so the phone automatically tries to connect to it. Very frustrating. Called airave supprt who said they are aware of the problem and are trying to work on a solution, but for now just manually switch to CDMA only when I get home.
For some reason my network doesn't seem as stable as my note 4 was when I reboot my phone it takes awhile to connect and someone texts fail to send and also MMS don't download unless I go to my carrier settings and update device config then MMS downloads
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thorracing1 said:
For some reason my network doesn't seem as stable as my note 4 was when I reboot my phone it takes awhile to connect and someone texts fail to send and also MMS don't download unless I go to my carrier settings and update device config then MMS downloads
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Is your preferred network set to global or LTE?
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Global and also people get the same text duplicated from me
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thorracing1 said:
Global and also people get the same text duplicated from me
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Duplicate text's is an issue many of us have had. Please let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Also, try switching to LTE and see if anything changes. I've been on LTE since N5 and have never had issues. I'm also not ruling out #blameSprint as a culprit.
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I switched it to LTE rebooted and still same problem
It takes a while for my phone to connect to, by the time I enter my password and view the home screen signal is back. I have experience text message error, even when I am in an area with 4 bars LTE. I haven't had any MMS issues yet. This may be due to Sprints abysmal network.
Seemed to temp fix mine by using 3g only texts send no problem and i can actually stream pandora without it skipping every second
Can't believe internet is faster on 3g
That's a network issue on Sprints part. Buddy of mine had an S4 with no LTE but 3G worked. The sim card ID was incorrect on their end. They reset it correctly and everything works.
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Yeah my phone is working perfect with the only 3g option on hopefully they fix it soon
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Sprint said they are looking into it but who knows how long that will be
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