Anyone else having major issues with wi-fi connectivity? - Motorola Atrix HD

Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
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biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
Sent from my MB886 using xda premium
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Click to collapse
I had this issue and resolved it disabling the att wifi app
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mqguitar said:
I had this issue and resolved it disabling the att wifi app
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Click to collapse
I'd deleted that already and I still have the issue.
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att hotspot app
biggboii said:
I'd deleted that already and I still have the issue.
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Click to collapse
i dont know if its called att wifi app or att hotspot app but i disabled att hotspot app and after that i never had any problem with wifi!! there is a Starbucks real close to my house and they have att hotspot so when ever i drive around it would connect to att hotspot and i would have hard time connecting to my home wifi!! just go to your apps option inside settings find att hotspot and disable it since you cannot uninstall this app!! it might help!!:good:

Wi-Fi problem
biggboii said:
Just purchased the Atrix HD yesterday and when standing only 10 feet away from my router it constantly connects and disconnects. So far this has been the only issue for me. Any hacks yet for better wi-fi strength?
Sent from my MB886 using xda premium
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Click to collapse
I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....

WashMD said:
I had same problem. The wifi turns off 2 seconds after I turn the wifi on. I did factory reset. After the reset, it seems it solve the problem but I had other issues so I did an exchange since it was with in 14 days of the purchase. I don't have that problem with the new HD.
Try doing factory reset....
Click to expand...
Click to collapse
Factory reset performed.. issue still exists. Maybe my 2nd AHD will be better.
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I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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mikeyinid said:
I'm having the exact same problem. Mine will connect for a period of time then just starts a wifi boot loop, as I would describe it. It tries to connect endlessly and won't unless I'm right next to the router. A factory reset didn't fix it either.
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Click to collapse
Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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mqguitar said:
Same thing happened to me till I disabled att wifi app plus a few other. Then rebooted. It is annoying though :-\
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Click to collapse
That's the first thing I did. Makes no difference
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Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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mikeyinid said:
Hmm. Switching wifi frequency from auto to 2.4 only seems to have fixed it.
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Hmm that is quite interesting
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mqguitar said:
Hmm that is quite interesting
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Yea it does seem to have fixed it. I can go all the way out to my truck and not have wifi disconnect. Now I just need spotify to work
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mqguitar said:
Hmm that is quite interesting
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Click to collapse
I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
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Equipotential said:
I never accepted the at&t wifi app agreement, so it was never running, but still had the same issue. It seems better now that its forced to 2.4ghz. I still have range issues. my Atrix 4G would show two bars of signal where the Atrix HD connects and disconnects constantly. Its like i have to be sitting right in front of the router to stay connected.
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Click to collapse
I wasn't having any issues last night after switching to 2.4 only. But when I woke up it was disconnected and wouldn't connect again til I was right by the router. Hopefully a software update fixes this issue.
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I had this problem with the Atrix 2. Resetting my router solved the problem.

anthromatt said:
I had this problem with the Atrix 2. Resetting my router solved the problem.
Click to expand...
Click to collapse
Wow, that's cool. Didn't move, switched to 2.4 only and my signal strength doubled and my speed seems noticeably better.
Now if this helps from oovoo and Skype constantly disconnecting life will be good. To be fair the inspire is also disconnecting at random too.

I had this problem as well - it dropped if my wi-fi was 2 bars or so, and it seemed to fluctuate. Tried the 2.4 only mode and it seemed to help a little, but I still lost connection frequently at only 2 bars. It would drop and look like wi-fi restarted and then connect again at 3 bars.

Disable AT&T Smart Wifi.
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I took the phone back to costco and got a new one. The phone rep connected the new phone to his wifi. I walked to the other side of the warehouse and never lost connection. Came home and the phone has not disconnected once. Must have been a hardware issue.
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%appdata% said:
Disable AT&T Smart Wifi.
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Click to collapse
I did have AT&T Smart Wifi disabled too.

Related

Data problem need advice!

I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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gutrrob said:
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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Click to collapse
Ur not alone.......I've experienced this on several phones, including Samsung. Don't know what causes it, but the data toggle trick that you mentioned always works for me.
I haven't experienced this with any other phone except this 1 I will keep a close eye on it.
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I've noticed it happens when there is work being done on your tower.
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Signal issues

Rather strange issue, the phone loses it's signal ie the 3g symbol goes away and sometimes the WiFi .. than it pops back on.. anyone else experience this?
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Yes, I can go from 4g to 3g and sometimes even to no signal while sitting in the same spot
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The phone tries to find the strongest connection.
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thlinx said:
Rather strange issue, the phone loses it's signal ie the 3g symbol goes away and sometimes the WiFi .. than it pops back on.. anyone else experience this?
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Click to collapse
Have you tried updating PRL and Profile? Just a thought
thlinx said:
Rather strange issue, the phone loses it's signal ie the 3g symbol goes away and sometimes the WiFi .. than it pops back on.. anyone else experience this?
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Click to expand...
Click to collapse
Do you have sleeping mode turned on? It is in settings, power.
Sent from my lair.

Radio not as stable on 1.31 update...

I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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Click to collapse
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
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Sprint is doing Network Vision.
In your house...
Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Click to expand...
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Haha he said mever
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tsdeaton said:
Haha he said mever
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Click to collapse
Oops
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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Click to collapse
I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
Click to expand...
Click to collapse
Probably Network Vision upgrades.
Sent from my HTC ONE using xda app-developers app
Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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Click to collapse
Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
right behind you.....next year
I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.
Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Click to expand...
Click to collapse
I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
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(Q) Location based wifi

Is anyone else finding that when using location based wifi, when re entering a saved location it doesn't turn wifi back on I have to turn wifi back on manually, then sometimes I have to select the wifi network and select connect. It's starting to become a bit of a pain.
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maverick1103 said:
Is anyone else finding that when using location based wifi, when re entering a saved location it doesn't turn wifi back on I have to turn wifi back on manually, then sometimes I have to select the wifi network and select connect. It's starting to become a bit of a pain.
Sent from my C6903 using Tapatalk 2
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Click to collapse
No, mine is working correct as is my wi-fi.
harfot said:
No, mine is working correct as is my wi-fi.
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Click to collapse
Hmm maybe I've got a glitch, I'll see how it goes, it does switch on sometimes but most of the time I have to re enable the wifi.
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maverick1103 said:
Hmm maybe I've got a glitch, I'll see how it goes, it does switch on sometimes but most of the time I have to re enable the wifi.
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Click to collapse
If it's your home network, have you tried to reboot the router? Or to assign a static IP-address to it - one of the earlier Xperias had the same problem until a later update.
harfot said:
If it's your home network, have you tried to reboot the router? Or to assign a static IP-address to it - one of the earlier Xperias had the same problem until a later update.
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Click to collapse
I haven't tried that yet, will reboot the router first and go from there. When I had the XZ it used to do it then, but not as much as this does.
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Maybe meanwhile You use
"Y5"
from playstore , works perfectly....
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troed said:
Maybe meanwhile You use
"Y5"
from playstore , works perfectly....
Sent from my C6833 using xda app-developers app
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Click to collapse
Well I used to use WiFi - Matic on my HTC One which worked perfectly, so will go back to that if the inbuilt one still plays up.
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maverick1103 said:
Is anyone else finding that when using location based wifi, when re entering a saved location it doesn't turn wifi back on I have to turn wifi back on manually, then sometimes I have to select the wifi network and select connect. It's starting to become a bit of a pain.
Sent from my C6903 using Tapatalk 2
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Click to collapse
Mine works fine at home and work
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ianford10 said:
Mine works fine at home and work
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Click to collapse
Mine seems better since I changed the wifi power policy to standard from advanced.
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[Q] Weird Wi-fi issue

I love this phone but have one strange concern, I've noticed that it likes to say my Wi fi is unstable yet I know it's perfectly stable has anybody seen this or experience it?
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Yes. I have similar problems with my wifi if I have it attached to my 5GHz wireless network that I know works fine.
It is particularly bad if the router is in N+AC mode.
Once I switched onto a 2.4GHz wireless network I haven't had the problem since.
For whatever reason my note 3 wifi has been really flaky on 5GHz.
I brought this up in the stupid questions thread a few days ago.
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I got this error a lot the first couple of days. I played with the wifi settings a lot, and it seems to have "settled" down.
I was getting "unstable" error sitting feet away from my router. However, I just walked around 200 feet away from wifi at work and noticed it was still connected.
Edit:spoke too soon. Doing the same thing now.
nespid said:
I got this error a lot the first couple of days. I played with the wifi settings a lot, and it seems to have "settled" down.
I was getting "unstable" error sitting feet away from my router. However, I just walked around 200 feet away from wifi at work and noticed it was still connected.
Edit:spoke too soon. Doing the same thing now.
Click to expand...
Click to collapse
the weird thing is is that it never loses the connection and my wifi speeds stay consistent at 64mbps
I get it a lot... I tried it with my 5g and it happens once or twice a day. The 2.4 ghz is even worse it happens about 7-10 times a day. I used my MiFi and it was 3 ft from my phone and it did it as well. Not sure the cause.. I have auto switch and Bluetooth off
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This has happen to me a few times also. When It happened I looked at the connection in settings and it says very strong........but yet unstable...that doesn't make sense.
yea this happened to me..never had a wifi issue on any device but I refreshed my modem & router now all is good
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If you disable this, it will stop prompting you about that and will also stay connected to not so great WiFi (if you have crappy WiFi).
All wifi has unstable times. What ahent929 said to do is correct.
This phone is designed to detect a drop in the signal. That's why it says it's unstable. Even if you have the absolute best router in the world, keep in mind the other radio frequencies that are passing through yours as well vis a vis.
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agent929 said:
If you disable this, it will stop prompting you about that and will also stay connected to not so great WiFi (if you have crappy WiFi).
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Click to collapse
Hum interesting. I have been having this issue as well at home. I will try the above suggestion to see if it helps. Thanks.
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drmacrofish said:
Hum interesting. I have been having this issue as well at home. I will try the above suggestion to see if it helps. Thanks.
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Click to collapse
It should more than help, it should correct it for good and not pop up anymore about unstable anything.

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