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Recently I've notice my mobile data will disconnect sporadically. I'm not sure if it related to the phone or service. Is there a way to tell?
BTW, I'm in the Los Angeles area.
I've been having this problem too. I haven't been able to find a fix yet.
Have you tried updating PRL and Profile?
tgigh said:
I've been having this problem too. I haven't been able to find a fix yet.
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I had the same problem when sprint was doing NV deployment in my area!
My problem went away after sprint was done in my area!
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Do you have sleep mode on or data connection checked in your power saver menu?
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I've noticed the same here in VA. It'll drop for a few seconds then come back.
I still have a connection, but I am noticing 3G/4G flickers in northern Virginia. Hopefully our markets go live soon (officially, anywhoo).
I've updated the prl and profile and have had sprint reprovision data twice. I'm not using battery saver or anything either. The only thing that seems to keep data stable is if I set mobile data to 'CDMA only'.
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
I've been having the same issue. However it didn't start till after I unlocked my bootloader and flashed a new ROM. I think it may just be bad timing but I've called Sprint to see if they are doing any work and I've been told no. (For what that's worth)
I also have a GS 3 & 4 and neither of them are having the issue.
lehalter said:
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
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I'm thinking that is the cause of this issue. About 60% of San Francisco has LTE now and I'm thinking the phone just has trouble staying to one tower or another. Still it's a frustrating issue.I didn't have any of these problems on my iphone 5 before or after switching back and forth.
##72786#
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Since last night my mobile data has just stopped working I have full signal but it won't pick anything up, It was strange that it worked then it stopped
I hear people have had other issues with 3 on HTCs aswell.
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adz3d said:
Since last night my mobile data has just stopped working I have full signal but it won't pick anything up, It was strange that it worked then it stopped
I hear people have had other issues with 3 on HTCs aswell.
Sent from my HTC One using xda premium
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In all fairness, 3 isn't and has never been a great network, they've gotten a bit better but still need some work.
As for your phone.
Check your APN (reset it and check it)
Check packet data is on ( you'd be surprised)
Obviously do a long hold on power to reboot the phone fully.
Remove the sim and check it in another phone.
Try a different 3 sim in your phone if possible.
I have had a few problems with my sim not being recognised at all and knocking airplane mode on for a few seconds seems to fix it.
Hope this helps m8
PS: its possible it could just be a problem with the network too, give them a call.
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adz3d said:
Since last night my mobile data has just stopped working I have full signal but it won't pick anything up, It was strange that it worked then it stopped
I hear people have had other issues with 3 on HTCs aswell.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Turn data of and back on that should do it
adz3d said:
Since last night my mobile data has just stopped working I have full signal but it won't pick anything up, It was strange that it worked then it stopped
I hear people have had other issues with 3 on HTCs aswell.
Sent from my HTC One using xda premium
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Click to collapse
Yes, me too.
Since around 22:00 last night. I've tried
Rebooting my phone
Toggling airplane mode
Toggling mobile data
Removing SIM card
My mobile data in settings is switched on and has "Disconnected because service is unavailable" written underneath it.
Hopefully they get it back on today at some point...
Sent from my HTC One using xda premium
I'm also on three. Flashed the newest trick ROM with 4.2.2 at about 11 last night and now no mobile data at all!
Definitely an issue with the network
It's not your settings or your handset or your sim or your ROM - it's the 3 network, people are reporting a problem with mobile data connections across the UK.
For example:
http://www.coolsmartphone.com/2013/06/04/three-data-offline-across-the-uk/
http://forums.digitalspy.co.uk/showthread.php?p=66231699
http://forums.overclockers.co.uk/showthread.php?p=24391311
http://www.knowyourmobile.com/three/20341/three-3g-mobile-data-services-hit-network-outage
adz3d said:
Since last night my mobile data has just stopped working I have full signal but it won't pick anything up, It was strange that it worked then it stopped
I hear people have had other issues with 3 on HTCs aswell.
Sent from my HTC One using xda premium
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Click to collapse
Yes I,m experiencing connection problems on my mobile data connection, 3 know about it and sat "they are working on it "
---------- Post added at 09:24 AM ---------- Previous post was at 09:14 AM ----------
Contacted 3, and eventually got a reply, "We are working on it" thats it!
https://twitter.com/ThreeUKSupport/status/341826986668331008
same here, calls are abit spotty too and kept cutting out on me
http://news.sky.com/story/1099153/phone-operator-3-confirms-data-network-woes
Looks like it's working again for some areas:
http://forums.digitalspy.co.uk/showthread.php?t=1833111&page=3
yep its back up for me now
My Internet is now back! Great timing by 3 lmao. First time I've flashed a ROM on my brand new phone and I think I've ruined it!
dladz said:
As for your phone.
Check your APN (reset it and check it)
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I realise from subsequent posts that this seems to have been a problem with 3 network (now resolved), however for future could you please advise what the correct apn setting is for 3 UK .
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Well it good to know it's back up thanks guys.
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paul_59 said:
I realise from subsequent posts that this seems to have been a problem with 3 network (now resolved), however for future could you please advise what the correct apn setting is for 3 UK .
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Here u go
http://www.geeksquad.co.uk/articles/series/apn-mobile-network-settings-learning-series
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You sure its the phone and not issues with the network ? Where I work, we only allow a total of 3 (original, swap, and another swap)
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It's already been replaced once. Where I live I have pretty good service, but there are times when I drop my connection while I have a good connection. What happens after the third replacement?
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tommason1968 said:
How many times can one return a phone for replacement for the same issue? At some point can I request a different device? I'm on my second "one" and it has the same connectivity issues my first one had. Can I at some point ask for a different phone.
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You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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3 swaps within 1 year. This would be through Asurion. At the Sprint store they will swap it 3 times before offering you a comparable model. If you want to keep the same phone then they can swap it as many times, in store, as you would like.
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sauprankul said:
You haven't described the type of issue that you're having. Remember, the bars only indicate voice signal strength.
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I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get that a lot on my Note 2. Usually its the phone switching back and forth from ehrpd to 1xrtt. Either your towers are being worked on or are over capacity like mine.. Worst data experience ever. After 10yrs I might bite the bullet and switch carriers, can't take it any longer..
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Until your area is complete or a Radio update is released your phone will continue to act like this..Only way I could make mine stable was to run it in CDMA mode only and completely ignore 4G until more towers fill the gaps.
tommason1968 said:
I can be using various apps like poker F.B or even the browser. Take the internet for instance. I can be using it and at any time it will loose connection. Same with playing poker. While I usually get connected within a minute, it's still annoying. I can't tell that I have good connection cause when it is on it loads pages fairly quick.
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I get the same issue and have come to find a workaround that fixes it. This only works for 3G, but if you switch your network settings from LTE/CDMA to CDMA only you won't have any issues. I never get the issues that you explain while on 4G, but I constantly get them on 3G. Get that fix a try and let me know if it works :good:
Go into settings them power and turn off data sleep.
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Call sprint. Have them verify your SIM ID and UICC ID under settings/about/Phone Identity. Make sure they have the same number on your account as the phone. They may argue with you that the number doesn't matter accept for International but make them check anyways. If you have 4G in your area it will matter.....or even if its just Network Vision. Just keep pressing them to verify. If they are different have them connect you to activation's and have them fix it.
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
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mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
Alright, I'll see if I can troubleshoot this some...
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gk1984 said:
Alright, I'll see if I can troubleshoot this some...
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Sprint is doing Network Vision.
In your house...
Aldo101t said:
mine is not doing that at all but i installed a new rom with the new base formware, there is a different kernel in it, i also did a profile update and it mever drops wifi and 4g used to drop to 3g now it stays on 4g until i drive out of the area
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Haha he said mever
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tsdeaton said:
Haha he said mever
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Oops
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gk1984 said:
I've noticed that yes the one switches between wifi/3g/4g much more smoothly, but also noticing it dropping those signals much more frequently too and struggling to reconnect if it drops it. As in, I can have a data connection, then none at all out of nowhere without moving, and a couple of minutes later it reconnects.
I was even just sitting here at home where I have full signal on wifi and saw it drop wifi too. This never happened on the previous base... Sigh... Nothing is ever perfect...
Sent from my HTCONE using xda app-developers app
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I've noticed that my phone is holding onto lte better inside today since the update. It was usually dropping to 3g once I started doing anything.
but it's ok to eat fish cause they don't have feelings.....
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
53fireman said:
I'm dropping calls like crazy lately, but it really started before the update, so I can't say it's because of that.... Sprint really sucks lately, dropping calls left and right, signal dropping out all the time, and slower than slow 3g
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Probably Network Vision upgrades.
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Mine got better with the update. I can hold a call for over an hour in my house with 1 bar just like my old phone. before the update it would drop after 5-15 min. Also I am running into far less places where I simply can't use data despite having signal. I think there is still room for improvement.
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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teamrealtree said:
Where can I find the radios/firmware update? I've looked through all the threads and they are no where
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Here you go.
http://forum.xda-developers.com/showthread.php?t=2368907
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I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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bpschoon said:
I'm having the same issues, and I'm pretty done with it. Ordered a GSM One from Google Play and am on my way to TMobile. After 14 years I can't take the whole "unlimited data 1 bit at a time" anymore.
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right behind you.....next year
I was having similar issues, I think it had to do with the fact that it was an in-place upgrade. I did a factory wipe, and the One is behaving much better.
Jahspree said:
When I first flashed the update everything seemed to working smoother and seemed to hold a better 4G signal. By the second day my WiFi would drop in and out, my 4G won't hold when I know have full 4G coverage. Sometimes I don't have a signal at all. Like that is my only pet peeve about this phone. What's the use of having the best phone if one of its primary functions doesn't work properly? I'm definitely looking to get something new at this point.
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I'm with you. Such a brilliant device aside from this issue. My question is can this be labeled as a defective device because one of its main functions doesn't work properly
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Hey all. I just got this phone yesterday and went through s-off process. Idk if the problem was present before or not, but my WiFi and 3G keep turning off/resetting. I thought it was a kernel issue but returned to stock and it still does it. Anyone have any ideas? Maybe ruu to stock?
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Seems to be related to the update.
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U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
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southernstyle said:
U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
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Sprint fixed the WiFi dropping and signal fluctuations remotely?
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zaaye said:
Sprint fixed the WiFi dropping and signal fluctuations remotely?
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Lol, I guess it did sound like that, but in a way yea. It was actually my phone is in a constant state of not being activated. Idk if it's something I did while going s-off or what, but the phone tries to connect to 4G and there is no 4G coverage here. If I manually put my phone in 3G only, it works. I get intermittent drops in 3G followed by recycling of WiFi. When the guy at sprint had me update my profile, it auto reset. So he must have sent some special code in that update. Then it worked. So I did what anyone else would have done, and flashed a new ROM. In the process of flashing the recovery to twrp, I rebooted without flashing a new ROM and it was broken again.
So I called Amazon and requested a replacement. Hopefully it was just a hardware issue. Plus the camera had the purple bug. I couldn't take a usable photo unless it was outside during the day