WiFi problem - Sprint HTC One (M7)

Hey all. I just got this phone yesterday and went through s-off process. Idk if the problem was present before or not, but my WiFi and 3G keep turning off/resetting. I thought it was a kernel issue but returned to stock and it still does it. Anyone have any ideas? Maybe ruu to stock?
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Seems to be related to the update.
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U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
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southernstyle said:
U thought so too, but I called Sprint and the guy did something and it fixed it. It was part of the profile update. I returned to stock before calling and had to get off stock afterwards. But flashing the recovery img to twrp broke the fix.
My phone constantly booted into trying to activate, now it tries prl updates. I got my phone on Amazon, and they are sending me a replacement. Idk what's wrong with this thing
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Sprint fixed the WiFi dropping and signal fluctuations remotely?
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zaaye said:
Sprint fixed the WiFi dropping and signal fluctuations remotely?
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Lol, I guess it did sound like that, but in a way yea. It was actually my phone is in a constant state of not being activated. Idk if it's something I did while going s-off or what, but the phone tries to connect to 4G and there is no 4G coverage here. If I manually put my phone in 3G only, it works. I get intermittent drops in 3G followed by recycling of WiFi. When the guy at sprint had me update my profile, it auto reset. So he must have sent some special code in that update. Then it worked. So I did what anyone else would have done, and flashed a new ROM. In the process of flashing the recovery to twrp, I rebooted without flashing a new ROM and it was broken again.
So I called Amazon and requested a replacement. Hopefully it was just a hardware issue. Plus the camera had the purple bug. I couldn't take a usable photo unless it was outside during the day

Related

Data problem need advice!

I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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gutrrob said:
I'm 100% stock with the latest update! My One will get stuck with the 3g arrow up like it's uploading something...While this is happening I have no data connection. The only way to fix it is toggle airplane mode on/off and this only happens when my phone is on 3g.
Can this be a defective unit, App or maybe because sprint is working on NV all around me? I started receiving lte 2 weeks ago.
Btw this occurrs once every few days give or take
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Click to collapse
Ur not alone.......I've experienced this on several phones, including Samsung. Don't know what causes it, but the data toggle trick that you mentioned always works for me.
I haven't experienced this with any other phone except this 1 I will keep a close eye on it.
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I've noticed it happens when there is work being done on your tower.
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ARHD 10.1 Help with constant data switching

Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
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what is arhd?
BAMxi said:
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
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Is this a dev edition phone or ATT phone?
Originally Posted by BAMxi
Maybe someone can help me. Clean flashed to ARHD 10.1 a week ago and am having an issue with constantly dropping my data connections. My phone is pretty much constantly going from LTE to 4g to no data connection when not on WiFi. I'm on AT&T. Anything I can do? I'm not a pro at anything beyond basic Rom flashing. Thinking of just going back to stock. Thanks for any help!
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Is this a dev edition phone or ATT phone?
Click to expand...
Click to collapse
It's an ATT phone.
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BAMxi said:
It's an ATT phone.
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I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
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Click to collapse
igglesphilsfan said:
BAMxi said:
It's an ATT phone.
Sent from my HTC One using xda app-developers app[/QUOTE
I had this happen before. I turned off my HTC One, used the SIM tool, removed the SIM and reinserted the SIM and it fixed my data issues. Maybe that'll work. Hope that helps.
Edit: I did this to fix a data connectivity issue on my HTC One when I flashed an RUU.
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Click to collapse
Thanks. I gave this a try and am still having the issue. WiFi works fine, though. Maybe I'll just try another Rom.
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Click to collapse
I just flashed the newest version of ARHD (that's android revolution HD, for the person who asked) 10.2 and don't seem to be having the issue anymore. I'm not sure if it had something to do with only being able to select the international version during Aroma install on 10.1, or what was going on. Might have also been a combination of things. At any rate, i figured I'd post in here, as I'm trying to get my post count up, so I can post in forums actually dedicated to the Roms. Cheers, everyone! :good:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
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igglesphilsfan said:
ha! I'm doing the same thing. This is what I get for getting an iPhone. Glad you got it squared away.
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Click to collapse
Haha I also came from iPhone to the HTC One. I'm seeing a lot of former iPhone guys on here. I always said that the day an android phone had the build quality of the iPhone, I was switching. And here I am!

[Q] No 4G LTE after SIM error

Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
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I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
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pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
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yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
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I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
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http://techwalls.com/no-sim-card-error-on-htc-one/
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Yeah I did the tape fix. It got rid of the errors but still no 4g
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
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What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
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Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
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Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
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i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
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I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
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my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.

Can't update PRL or profile

So I can't give you an exact time of how long this has gone on, but it's been a few weeks probably. Every time I try to update my profile or PRL it gives me an error saying it can't be updated. Haven't had this problem before. I don't think it's sprints network, cause I haven't had problems like this before... Anyone have any ideas? I'm s-off running the latest d3rp rom.
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ncfastls1 said:
So I can't give you an exact time of how long this has gone on, but it's been a few weeks probably. Every time I try to update my profile or PRL it gives me an error saying it can't be updated. Haven't had this problem before. I don't think it's sprints network, cause I haven't had problems like this before... Anyone have any ideas? I'm s-off running the latest d3rp rom.
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Click to collapse
You can try updating on wifi. Second choice is to go to settings, mobile data. Then click on network mode. Change from lte/cdma to cdma only. Update profile and prl. Switch back to lte/cdma.
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Would help to know the exact error you are getting.
I can't remember the exact error, but it worked over wifi. Thank you.
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im getting error code 1012
P.Mobile said:
im getting error code 1012
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Did you try switching to cdma only before updating profile ?
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volk9029 said:
Did you try switching to cdma only before updating profile ?
Sent from my lair.
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well it worked over wifi.. but my 3g still funny?
It sounds like you have a bad network connection honestly...network vision upgrades, phone issue, settings issue remains tbd but if it worked on wifi but not on network i would say there is a network issue.
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Anyone receive Verizon 4.4.2 on stock X?

I posted a couple times in the release thread but it got lost in all the posts about rooted and unlocked versions. So has anyone on Verizon with stock moto X receive the 4.4.2 update yet?
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Yes, I got it Monday about 9:30-45 in the morning. Not a soak tester, however I am registered on Motorola Connect. Just wait, it is not a big change and everything works basically the same. Chris
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Screen shot.
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snoking said:
Screen shot.
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Are the battery improvements noticeable??
I never had battery problems before.
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Yeah I just like having the latest lol but thanks for the response. Did it come to you in a notification or did you get going into settings and checking the update status? Cause that's all I've been doing.
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It just started downloading on its own. Wife's still has not received it. Chris
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snoking said:
It just started downloading on its own. Wife's still has not received it. Chris
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So nothing noticeable but nothing worse signal strength same as before?
Signal seems the same for me. Camera seems better for me but who knows. Nothing really noticeable for me but I don't use exchange so I'm not sure if that bug was squashed.
I side loaded it btw didn't get the OTA.
Sent from my Dev Edition Moto X
I did have to reboot again to get WiFi to turn on. Chris
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havne't got anything yet over here! still waiting impatiently....
Woke up this morning to a "your phone has an update available" message. Downloaded itself and was waiting to install.
I did notice that I had to reboot the phone to connect to Wifi after the update, but so far everything is looking solid. Haven't checked bluetooth or NFC yet.
I got mine today too..tried to install and it failed.. I'm root using jcases method of rockmymoto and had to do it by adb shell.. Could that affect it?
Slapped my Moto
Woke up this morning to the update! After today's use, battery is definitely better.
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Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
mailxd said:
Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
Click to expand...
Click to collapse
Here i think start problem with your setting option. Please check it again and again or you can contract your in front support center.. you can find it i think..
mailxd said:
Moto service automatically downloaded 135MB 4.4.2 OTA for me, OVER THE MOBILE DATA. I only had 300MB data for the month and am not amused that the phone just decided to download OTA by itself even when WIFI was turned off. Furthermore, I can't find any place to disable such behavior for the future. Any suggestion ?
Mine is verizon.
Thanks.
Click to expand...
Click to collapse
Call Verizon - they will credit you for any overages for this.
sumonmolla said:
Here i think start problem with your setting option. Please check it again and again or you can contract your in front support center.. you can find it i think..
Click to expand...
Click to collapse
NightThyme said:
Call Verizon - they will credit you for any overages for this.
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Click to collapse
I've looked in and out and haven't found any setting that can disable such OTA behavior.
I'm actually using another carrier's SIM on this phone ---- Verizon Moto X is gsm unlocked.
What if this happens when I'm roaming internationally (with a non-Verizon carrier) ?
Downloading OTA via mobile data without consent just doesn't make sense.
mailxd said:
I've looked in and out and haven't found any setting that can disable such OTA behavior.
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Click to collapse
I can't understand about OTA behavior it when your WiFi is turned off but it's working... how it possible ? You can switched off on that time.. Can you share some attachment ?
mailxd said:
I've looked in and out and haven't found any setting that can disable such OTA behavior.
I'm actually using another carrier's SIM on this phone ---- Verizon Moto X is gsm unlocked.
What if this happens when I'm roaming internationally (with a non-Verizon carrier) ?
Downloading OTA via mobile data without consent just doesn't make sense.
Click to expand...
Click to collapse
If you are rooted you can freeze MotorolaOTA app or rename it.

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