3G data issue - Xperia Z1 Q&A, Help & Troubleshooting

Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app

spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
Click to expand...
Click to collapse
Any such issue with your old phone? It might be your network operator.. Also try repairing with Sony Update Service or PC Companion...

How old is your sim card and is it an lte sim? I used to get that problem on my HTC magic and changing the sim card cleared it up
Sent from my C6906 using Tapatalk

spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
Click to expand...
Click to collapse
Try setting your phone manually to 3G or less mode

Turn off all data connections.
Reboot phone
Turn mobile data on by itself and see what you get
Turn mobile data off and wait, then turn LTE on and then mobile data, see how you go.
Sometimes the switch between 3G/H and LTE can cut out your connection (although it should be seamless)
If you want to use LTE then turn it on before you turn on your mobile data.
If this doesn't work then i would query your sim and then your phone.

spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
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Click to collapse
fill in the APN setting of your carrier in the phone.

Related

Att atrix hd connectivity issues

So i have had the phone for a couple of days and recently i have been having connection problems. My data will stop working even though i have bars and the 4g lte sign is up. I have to restart my phone to get my data back connected. Not even going to settings and turning the data toggle on and off works. Any ideas
Sent from my MB886 using xda app-developers app
miguellopez12 said:
So i have had the phone for a couple of days and recently i have been having connection problems. My data will stop working even though i have bars and the 4g lte sign is up. I have to restart my phone to get my data back connected. Not even going to settings and turning the data toggle on and off works. Any ideas
Sent from my MB886 using xda app-developers app
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Click to collapse
Id call att for now and see what they say...
Toggle Airplane Mode. Works for me. I have the same issue.
airplane doesn't works all times.. i prefer suspend the phone for a few seconds..
Are you using any smart actions that affect your data connection? I had the same problem before I realized that the phone automatically turned off data when connected to WiFi. I had set up a smart action to do it as well, which I think confused the device and wouldn't connect to 4G. I had to factory reset to fix it. Left smart actions out of the loop, and haven't had a problem since.
Deep rooted in the mAtrix HD...
http://android-gz.com
Yea i tried the airplane mode and nothing. I had smart actions on but then i turned them off and still have yhe problems. I think im just going to factory reset and see if it fixes the problem. The problem usually happens when im at school where in my classes i get no reception. And after class i get the bars but still wont get data and then i restart my phone and then i get the flood of notifications.
Sent from my MB886 using xda app-developers app
This is exactly what happens to me..
could also be lte problems... as att deploys new towers and works on em sometimes you'll have problems for no reason... which is why i would try to call att or do a factory reset, is all i can think of
I had to factory reset my atrix. I dont use the smart actions anymore and that solved my problem
Sent from my MB886 using xda app-developers app
I posted a wifi fix in development section on accident but its there if you need it
Sent from my MB886 using xda app-developers app
miguellopez12 said:
I had to factory reset my atrix. I dont use the smart actions anymore and that solved my problem
Sent from my MB886 using xda app-developers app
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Click to collapse
Yea, I stopped using also the smart actions as they seems more stupid than smart
I will have to disagree with you, once setup properly the smart actions are great. Never had a single issue with connectivity.
Youngunn2008 said:
I will have to disagree with you, once setup properly the smart actions are great. Never had a single issue with connectivity.
Click to expand...
Click to collapse
i too have had multiple issues with Smart Actions. when is activated i lose data coverage. it goes from 4G to nothing. i still can make phone calls.
Pablo1961 said:
i too have had multiple issues with Smart Actions. when is activated i lose data coverage. it goes from 4G to nothing. i still can make phone calls.
Click to expand...
Click to collapse
Weird... I have no issues

[SOLVED] Data connection not working properly

Hello, I got an xperia z three weeks ago and it has always worked perfectly until yesterday: I'm experiencing strange mobile data connection issues. I can surf the web but if I disconnect and connect again, the connection may freeze: the H icon (or g or e..) appears and phone seems to transmit data as it shows an up arrow but the down arrow never appears and I can't surf the web. Toggling data and airplane mode may allow me to connect successfully but it's always pretty random..
I started thinking it was a software issue.. So i flashed The phone with the utility twice.. No success. Carrier issue? Nope: it's all ok and apn settings are ok as I can use them. Hardware issue? Perhaps as I found out that removing the SIM card and inserting it back in a certain way could make the difference (higher rate of successful connections).. So what do you think? Could be the SIM card (I got a new one in December though), the phone or something I did not consider? Sadly I can't test a different SIM now but as soon as I can find one, I will try. Thank you!
Re: [ISSUE] Data connection not working properly
Does it happen while your using the device or when it's sleeping you turn device back on? I also have sort the same issue but with WiFi..
Sent from my C6603 using xda premium
R: [ISSUE] Data connection not working properly
It always happens regardless of the phone state..
Sent from my C6603 using xda premium
R: [ISSUE] Data connection not working properly
Ok.. I found out the cause.. It is the carrier.. They said itwas all ok but many are reporting my same issues in my country.. So not fixed yet but I can stop flashing my phone twice a day.
Sent from my C6603 using xda premium

Data connection issue.

Hi all.
I have a weird problem. Yesterday my data connection dropped and never came back. WiFi works and calling and texting as well. I attached the picture with the 3g icon that I think is different than before? . When I enable data connection it dissapers and sometimes cellular signal goes to 0. I already called my carrier, they performed a network reset for my device but still the same thing. I checked my sim in the other phone and data works so it has to be an issue with the phone. Guys any ideas how to fix it without resetting the phone.? I already tried wiping cache from recovery... No luck. Phone is not rooted. Heeelp!
Sent from my XT1052 using XDA Premium 4 mobile app
Did you check your APN?
Yeah I did it check my apn. Deleted, created new, restored original settings. Still the same. But funny thing that this icon from data connection is still there even though I'm on holidays now. I'm in roaming mode and my data connection is disabled.
Sent from my XT1052 using XDA Premium 4 mobile app
mlodykaras said:
Yeah I did it check my apn. Deleted, created new, restored original settings. Still the same. But funny thing that this icon from data connection is still there even though I'm on holidays now. I'm in roaming mode and my data connection is disabled.
Sent from my XT1052 using XDA Premium 4 mobile app
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Click to collapse
Based on your screenshot, it looks like you have done quite a bit of customization. If you continue to have problems, you might consider a factory data reset. If the factory data reset still does not solve the problem, I would suggest doing an "SBF" back to full stock. SBF is unique in that it actually -restores- the partitions (even the baseband) on your phone. This makes an 'SBF' capable of actually repairing corruption in the filesystem - something a factory reset cannot do.
You can view the 'return to stock' thread for instructions on how to SBF back to stock here: http://forum.xda-developers.com/moto-x/general/guide-moto-x-return-to-100-stock-using-t2446515
Please keep us updated...

Xperia z1 fails to connect

Hey, im having an really annoying issue on my z1, sometimes it fails to connect to internet, I have full bars of connection and 3G or 4G sign next to it, but still nothing happens. I have tried putting it on airplane Mode and then taking airplane Mode off and triggering data connection off and on but they dont seem to help. It takes a while and then it starts working again for some time. My Z1 is completly stock and non rooted. And this is a few weeks old phone
Sent from my C6903 using XDA Free mobile app
i
Angrysuefly said:
Hey, im having an really annoying issue on my z1, sometimes it fails to connect to internet, I have full bars of connection and 3G or 4G sign next to it, but still nothing happens. I have tried putting it on airplane Mode and then taking airplane Mode off and triggering data connection off and on but they dont seem to help. It takes a while and then it starts working again for some time. My Z1 is completly stock and non rooted. And this is a few weeks old phone
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
Backup ur data and Repair your Firmware by PC Companion
if it s about Software repairing will solve it
but if problem remains after repair there might be a problem in hardware so need to take to official service
:good:

No Data connection until I restart

Hi,
Has anyone had this problem - or any ideas what it might be?
Basically, every now and then I'll lose the data connection (but keep signal for voice and text). Turning airplane mode on/off doesn't rectify it, neither does turning off/on the data connection. However if I restart the phone, I'll get data signal straight away.
Any ideas?
what about changing network type from 3g to 2g and back ?
I used to have this problem on three UK with nexus 4 and 5. Might be a carrier issue?
Sent from my D5803 using XDA Free mobile app
I have exactly the same issue. Only cure seems to be a reboot. Haven't seen a pattern as to how or when it happens.
d4rkwind said:
I used to have this problem on three UK with nexus 4 and 5. Might be a carrier issue?
Sent from my D5803 using XDA Free mobile app
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Click to collapse
Funny you should say that, I'm with three at the moment...
I have the same problem. Though I'm from Russia and my network provider has nothing to do with Three (if only they exchange their "expertise").
I had this with my Z3C. Also on Three but my Moto G and Nexus 5 are fine. I think Bluetooth might have something to do with it. In the end I sent my Z3C back for a refund as Sony were no help at all.

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