Hey, im having an really annoying issue on my z1, sometimes it fails to connect to internet, I have full bars of connection and 3G or 4G sign next to it, but still nothing happens. I have tried putting it on airplane Mode and then taking airplane Mode off and triggering data connection off and on but they dont seem to help. It takes a while and then it starts working again for some time. My Z1 is completly stock and non rooted. And this is a few weeks old phone
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Angrysuefly said:
Hey, im having an really annoying issue on my z1, sometimes it fails to connect to internet, I have full bars of connection and 3G or 4G sign next to it, but still nothing happens. I have tried putting it on airplane Mode and then taking airplane Mode off and triggering data connection off and on but they dont seem to help. It takes a while and then it starts working again for some time. My Z1 is completly stock and non rooted. And this is a few weeks old phone
Sent from my C6903 using XDA Free mobile app
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Click to collapse
Backup ur data and Repair your Firmware by PC Companion
if it s about Software repairing will solve it
but if problem remains after repair there might be a problem in hardware so need to take to official service
:good:
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Hi,
I am using Note for more than 2 months now. I was using N1 before. And I had the same issue with N1 also.
Issue is,
In my work place, there are some area where no mobile would get a network. I used to stay connected always. But due to this network issue, my internet would get disconnected but would not get connect again when the network is back.
As I said I had this same issue with N1 but I normally toggle the Flight Mode to bring it back. But in Galaxy Note, this workaround is not working. I have to restart the mobile to get connected.
Does anyone have solution for this issue?
venki5star said:
Hi,
I am using Note for more than 2 months now. I was using N1 before. And I had the same issue with N1 also.
Issue is,
In my work place, there are some area where no mobile would get a network. I used to stay connected always. But due to this network issue, my internet would get disconnected but would not get connect again when the network is back.
As I said I had this same issue with N1 but I normally toggle the Flight Mode to bring it back. But in Galaxy Note, this workaround is not working. I have to restart the mobile to get connected.
Does anyone have solution for this issue?
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in other place is it works properly??
Thread Moved To Q&A
All questions go in the Q&A section Please
ranjan.alva said:
in other place is it works properly??
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I don't know what you are asking. The issue is the connection gets lost when there is no network. But it's not re-connecting once the network is back. I have to restart the mobile to get the connection.
venki5star said:
I don't know what you are asking. The issue is the connection gets lost when there is no network. But it's not re-connecting once the network is back. I have to restart the mobile to get the connection.
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i meant is it happening only in your office or even in other place too..??
Try with different network. (AIRTEL/BSNL/IDEA or any other)
I think this is an intermittent android problem. I have no signal in my flat, and sometimes when i go out it doesn't reconnect properly, and i need to restart before i get texts/voicemails that i missed while inside. Its an occasional problem, and only happens sometimes. And usually it happens when i spend an entire day indoors so the phone has been without signal for some time.
This also happened on my hd2 with gingerbread and Ics. And also happens on my gfs HTC salsa. It's not a note specific problem as far as i can tell.
Sent from my GT-N7000 using XDA App
newg said:
I think this is an intermittent android problem. I have no signal in my flat, and sometimes when i go out it doesn't reconnect properly, and i need to restart before i get texts/voicemails that i missed while inside. Its an occasional problem, and only happens sometimes. And usually it happens when i spend an entire day indoors so the phone has been without signal for some time.
This also happened on my hd2 with gingerbread and Ics. And also happens on my gfs HTC salsa. It's not a note specific problem as far as i can tell.
Sent from my GT-N7000 using XDA App
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I had the same problem in my Note. problem was only in WCDMA mode. then i just changed it to GSM/WCDMA Mode. then everything went fine. you may try with GSM mode also.
ranjan.alva said:
I had the same problem in my Note. problem was only in WCDMA mode. then i just changed it to GSM/WCDMA Mode. then everything went fine. you may try with GSM mode also.
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Mine is in GSM/WCDMA Mode only.
newg said:
I think this is an intermittent android problem. I have no signal in my flat, and sometimes when i go out it doesn't reconnect properly, and i need to restart before i get texts/voicemails that i missed while inside. Its an occasional problem, and only happens sometimes. And usually it happens when i spend an entire day indoors so the phone has been without signal for some time.
This also happened on my hd2 with gingerbread and Ics. And also happens on my gfs HTC salsa. It's not a note specific problem as far as i can tell.
Sent from my GT-N7000 using XDA App
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You are right. I had the same problem with my N1 too. But I never restart in my N1. Toggling the Flight Mode will bring back the connection. But its not working in Note.
i have this issue after i receive MMS.
i just go to settings, wireless and network, mobile networks, access point names, tap on my web connection (vf web since im on vodafone AU), and then just hit back. the 3g logo will disappear and then reappear as the phone reconnects to the correct wireless access point.
Hello, I got an xperia z three weeks ago and it has always worked perfectly until yesterday: I'm experiencing strange mobile data connection issues. I can surf the web but if I disconnect and connect again, the connection may freeze: the H icon (or g or e..) appears and phone seems to transmit data as it shows an up arrow but the down arrow never appears and I can't surf the web. Toggling data and airplane mode may allow me to connect successfully but it's always pretty random..
I started thinking it was a software issue.. So i flashed The phone with the utility twice.. No success. Carrier issue? Nope: it's all ok and apn settings are ok as I can use them. Hardware issue? Perhaps as I found out that removing the SIM card and inserting it back in a certain way could make the difference (higher rate of successful connections).. So what do you think? Could be the SIM card (I got a new one in December though), the phone or something I did not consider? Sadly I can't test a different SIM now but as soon as I can find one, I will try. Thank you!
Re: [ISSUE] Data connection not working properly
Does it happen while your using the device or when it's sleeping you turn device back on? I also have sort the same issue but with WiFi..
Sent from my C6603 using xda premium
R: [ISSUE] Data connection not working properly
It always happens regardless of the phone state..
Sent from my C6603 using xda premium
R: [ISSUE] Data connection not working properly
Ok.. I found out the cause.. It is the carrier.. They said itwas all ok but many are reporting my same issues in my country.. So not fixed yet but I can stop flashing my phone twice a day.
Sent from my C6603 using xda premium
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
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Any such issue with your old phone? It might be your network operator.. Also try repairing with Sony Update Service or PC Companion...
How old is your sim card and is it an lte sim? I used to get that problem on my HTC magic and changing the sim card cleared it up
Sent from my C6906 using Tapatalk
spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
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Try setting your phone manually to 3G or less mode
Turn off all data connections.
Reboot phone
Turn mobile data on by itself and see what you get
Turn mobile data off and wait, then turn LTE on and then mobile data, see how you go.
Sometimes the switch between 3G/H and LTE can cut out your connection (although it should be seamless)
If you want to use LTE then turn it on before you turn on your mobile data.
If this doesn't work then i would query your sim and then your phone.
spiffed said:
Picked up my z1 few weeks back.. Love the phone.. Have a strange issue with 3g...
I keep losing data and there would be no Internet.. I have to reboot my phone everytime whem it stopa working and after a while again the problem comes up.
Have tried factory resetting as well.. No help.
Running on everything stock, phone not even rooted. Running 257
Sent from my C6902 using xda app-developers app
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fill in the APN setting of your carrier in the phone.
So I bought a Xperia z1, used if it matters, and it is having this issue. When I'm done using WiFi and turn it off, the phone can't use the internet, even though the connection seems to be running (full connection bars, H+ symbol) but no data is able to move whatsoever. This doesn't occur every time though, it may as well work just fine. Yesterday I didn't use WiFi and the mobile connection worked the whole day. It also occurs sometimes when I boot the phone. Turning on/off the mobiledata or the airplanemode might work and get the connection running. Sometimes. This is frustrating as hell. I'm running android 4.4.2
TimbeS said:
So I bought a Xperia z1, used if it matters, and it is having this issue. When I'm done using WiFi and turn it off, the phone can't use the internet, even though the connection seems to be running (full connection bars, H+ symbol) but no data is able to move whatsoever. This doesn't occur every time though, it may as well work just fine. Yesterday I didn't use WiFi and the mobile connection worked the whole day. It also occurs sometimes when I boot the phone. Turning on/off the mobiledata or the airplanemode might work and get the connection running. Sometimes. This is frustrating as hell. I'm running android 4.4.2
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Click to collapse
Have same problems on Z1...
Now my wife use it and she said it's fixed now on 4.4.4 (108)
I found out that mobile data will work fine if I turn wifi off, wait second or two and then turn wifi on.
Sent from my D6503 using Tapatalk
funky0308 said:
Now my wife use it and she said it's fixed now on 4.4.4 (108)
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That's fantastic news if true! Hopefully the official update lands soon here in Finland...
funky0308 said:
I found out that mobile data will work fine if I turn wifi off, wait second or two and then turn wifi on.
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This part I don't understand. It doesn't make any sense to me. How can you use mobile data when you are connected to Wifi? The problem for me is when I use wifi at home and leave (=no wifi available, I turn it off), the phone can't use internet using mobile data (wcdma in my case). Are you saying that you put wifi on even though there's no wifi connection available and then mobiledata works for you?
Anyway, thanks for your reply I really appreciate it!
Haha...sorry...
I mistyped that...
It should wrote - turn wifi off when you are leaving wifi area wait two seconds and then turn mobile data on.
Sent from my D6503 using Tapatalk
Hi,
Has anyone had this problem - or any ideas what it might be?
Basically, every now and then I'll lose the data connection (but keep signal for voice and text). Turning airplane mode on/off doesn't rectify it, neither does turning off/on the data connection. However if I restart the phone, I'll get data signal straight away.
Any ideas?
what about changing network type from 3g to 2g and back ?
I used to have this problem on three UK with nexus 4 and 5. Might be a carrier issue?
Sent from my D5803 using XDA Free mobile app
I have exactly the same issue. Only cure seems to be a reboot. Haven't seen a pattern as to how or when it happens.
d4rkwind said:
I used to have this problem on three UK with nexus 4 and 5. Might be a carrier issue?
Sent from my D5803 using XDA Free mobile app
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Funny you should say that, I'm with three at the moment...
I have the same problem. Though I'm from Russia and my network provider has nothing to do with Three (if only they exchange their "expertise").
I had this with my Z3C. Also on Three but my Moto G and Nexus 5 are fine. I think Bluetooth might have something to do with it. In the end I sent my Z3C back for a refund as Sony were no help at all.