Power Button problems - One (M7) Q&A, Help & Troubleshooting

I have my HTC One GPE only for ca. 3 months and somehow the power button starts to make some clicky noise when pressing and the resistance of the button is weaker and it seems I can turn on/off the phone just by slightly touching the button. The weird thing is it comes and goes and I don't know if it is just dirt that deposits between button and phone casing or if the "spring" below the button starts to wear off.
Has somebody the same problem?
Thanks,
Marco

mgymnop said:
I have my HTC One GPE only for ca. 3 months and somehow the power button starts to make some clicky noise when pressing and the resistance of the button is weaker and it seems I can turn on/off the phone just by slightly touching the button. The weird thing is it comes and goes and I don't know if it is just dirt that deposits between button and phone casing or if the "spring" below the button starts to wear off.
Has somebody the same problem?
Thanks,
Marco
Click to expand...
Click to collapse
I have a problem with my power button too. There is a clicking noise when I press down on the left side of power button but not on the right side. I cannot press the right side of power button without using force. I don't know if I should return my HTC One. I just bought it 2 weeks ago.

I would return it because you probably get a new one. I wait until it gets worse and will send it in for repair.
Sent from my HTC One using Tapatalk

mgymnop said:
I would return it because you probably get a new one. I wait until it gets worse and will send it in for repair.
Sent from my HTC One using Tapatalk
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Click to collapse
I have contacted HTC and will return it soon.

Related

Broken power button

Hi,
My power button broke last week and just installed Android, my issue is that I can't get any menus since can't use the power button. Anyways to remap the menu button to the D-pad? Or can I get menus without the power button, I have tried everything. Thanks.
i'm in the same boat. my power button has been flakey for the last few months, but as of yesterday it's on it's last legs. it sometimes takes me 3 or 4 minutes to get my phone unlocked to make a call. i might have to go back to windows!
So I just replaced the housing on my phone. Check and see if its the connecton on the motherboard or the button itself. If its the button, I'd be happy to hook one of y'all up with a new power button from my old housing.
Sent from my Sprint Vogue using the XDA mobile application powered by Tapatalk
Gersonian said:
So I just replaced the housing on my phone. Check and see if its the connecton on the motherboard or the button itself. If its the button, I'd be happy to hook one of y'all up with a new power button from my old housing.
Sent from my Sprint Vogue using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
man I'd gladly take your old power button. For the last couple of months, I've been using an eraser and tape for my power button lol
wizziko said:
man I'd gladly take your old power button. For the last couple of months, I've been using an eraser and tape for my power button lol
Click to expand...
Click to collapse
Ok PM me with your contact info and I will send it along... If you need a link to a disassembly guise for the vogue, let me know.
I was having trouble with my camera button, so "back" was missing. I tore it apart...need a Torx 5...using complete teardown instructions I found on this site. The metal clips came loose and allowed the switch to push into the case. You can see how they should look by comparing to the reset button or camera button that is working. I bent the clips back and dropped some solder on them to hold them in place. Then probed with the phone on...pressing the switch down onto the board and clicking the button and watching for a response. Once I found it, I held it in place and lightly heated the metal leads to reflow the solder joints on the motherboard. I held it down for 30 seconds after removing the iron. Once I reassembled it, everything seems perfect. This seems a much better solution than trying to hack up a custom control scheme. Good luck.

Power Button Hard to Press

Hello all,
I got my phone when they first came out on Jan 5th and have just ran into my first issue. It seems that the power button has become really hard to press (like it is lower than it used to be). I have to press down just right to get it to register. I know that others have been having power button issues and was wondering if anyone has ran into this? Any suggestions on actions to take? What were others peoples power button issues?
Thanks
Yea, I started to use No lock from the market its free. With this program you can use the trackball to unlock you phone or bring it from sleep mode you will not have to use the power button as often.
Hope this helps
Is your button hard to press or just not registering?
Sometimes I would have to push it more then once. So I don't believe its really hard to push but, more so just not registering all the time.
It's not to often I had that problem. but, I did notice you have to use the button alot so I didn't want to wear it down.
Mine used to be like that and then eventually it became extremely hard to press. Practically took 10-15 tries using force to get it to turn on. I sent it back to HTC and now it's more responsive than when I first got it. Took about 4 days total.
Leo Laport's nexus's power button broke. Just send it back.
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
I have the same issue, hard to press and sometimes not registering at all.
Unfortunately trackball wake is not available for froyo yet. This would be a fine workaround for me.
I was having problems with the power button not working well, but it seems to be much better under the new FRF72 Froyo build.
SBS_ said:
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
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Click to collapse
Good idea!
SBS_ said:
It could be just dust under the power button. I just took off the back cover and blew at the space under the power button. It's working every time now. Worth a shot before you send it in anways.
Click to expand...
Click to collapse
+1 on the excellent suggestion.
The rear battery cover is integral to the power button assembly. It keeps it aligned on the fore aft axis. So dust and crap therein seems to restrict it at times. If you have power button issues, at very least remove the battery cover to see if releasing the friction it creates improves things. The power button becomes somewhat wobbly and loose with the rear cover off.

(Strange) Note only reboots In my pocket.

So my Note only reboots itself in my pocket. Whenever i bend down to pickup my dog or crouch down.
Ive tried pressing buttons and squeezing the device in my hands to see if any pressure or buttons pressed force the phone to reboot but nothings does it.
Is there a button combination to make the device reboot?
If i hold down the power button i only have the Power Off option. No Reboot option on this rom.
Anyone have any idea what this is? It has never rebooted itself outside my pocket.
Thanks
Neil
Sent from my GT-N7000 using XDA
It could be a really long press of the power button. I use that to get unstuck from whenever I manage to get it stupidly frozen with the apps I'm developing...
Try it, but keep in mind it should be close to 6 seconds or more.
Yep, long press on the power button will reboot your phone.
I could make so many off-colour remarks here, but I shall restrain myself. The long press of the power button is doing it (as suggested).
Oddly, I had a strange issue where having the screen in toward my thigh caused a press on the screen activating the speaker when on a call. As I was connected to the 'phones, it was irritating. I now keep the screen facing away from me to avoid this. I dislike exposing the screen to potential damage in this way, but thin jeans pockets make it a requirement.
I have exactly the same issue - I was just in the garden and my phone rebooted three times in about five minutes while inside my trouser pocket. There's nothing else in my pocket except a hanky, so how does the power button get pressed?
Like others, I too have the screen towards my thigh. It's happening so often recently that my three old son asks me every time what my phone is doing in my pocket!
I've never known a phone with such badly positioned buttons - fiddly to use volume controls, and now this - it's just really crap design. :-(
Sent from my GT-N7000 using Tapatalk
chasmodo said:
Yep, long press on the power button will reboot your phone.
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Click to collapse
interesting...
but to get the power button depressed while in the pocket is very unlikely for me.
Do you guys keep your vibration on as well?

Anyone having issues with stuck power button?

Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
lin013190 said:
Anyone having issues with power button being stuck? When I press the power button, it often gets stuck and phone reboots because of it. It's happened over 15 times today... It's getting quite annoying. I didn't spill anything or drop the phone, the power button just sticks and I have to keep pressing to get it unstuck... The volume buttons are fine though.
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Click to collapse
No problem here. If it were me, I would get the device replaced.
Hmmm. Yea. I'm gonna call them tomorrow. Still debating whether to return it or exchange it... I've been a little disappointed with battery life. Hmmm..
I am also having issues with my power button. It used to click when pressed like the volume buttons. Now I feel no click action at all. It still powers on the phone and screen but I feel that it is only going to get worse. makes me worried. No body else having this issue?
Not me, at least
The volume buttons on my Nexus 4 do the same thing although it happened much later in its life. If you can I would advise getting it replaced because its very annoying to say the least.
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
skippy214 said:
Mine just started this.
Last night I noticed my screen wasn't turning off after pressing the power button. All it would do was act like I was holding the power button with the intention of turning the phone off. one time it actually did turn off. This sucks. I'll be going by the Verizon store next time it happens. (because the phone is behaving completely normal right now)
Click to expand...
Click to collapse
has anyone found a solution to this?
i just received this phone as a motocare replacement for one with a cracked screen. it feels like they sent me a refurbished one someone spilled soda on. i kinda feel like a jerk sending it right back, but the constant resetting sure is annoying! i'm ready to send the phone in, but would much prefer to fix it myself if there's a way to do it. any way to fix it?
edit: nevermind. i sent it back. they sent it like this, they can deal with it. i'm afraid if i mess with it, i'll kill the warranty. still 100% love the phone and can't wait to get it back!!

Power button loose

My power button has some play to it where it very clearly wiggles up (towards the top of the phone) and down (towards the bottom). The volume buttons don't have this. Is anyone else experiencing this and is it normal? Thanks!
sent from my droid turbo
Mattish13 said:
My power button has some play to it where it very clearly wiggles up (towards the top of the phone) and down (towards the bottom). The volume buttons don't have this. Is anyone else experiencing this and is it normal? Thanks!
sent from my droid turbo
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Click to collapse
Mine does the same. I'm fairly sure that it's a normal thing. It's not really a big deal unless it falls out
It is normal. My Droid Maxx('s) have all been the same. Carry on enjoying the new phone.
It's normal, unless yours is hanging outside of the phone or something ridiculous. But yes, there is some "wiggle" on the power button.
I thought it was normal until my power button stopped functioning several hours ago (no more 'clicking'). I've had a cheap Diztronic rubber case around the outside and I never liked how the power button felt with or without the case. I've had the phone since a few days after it was released. Luckily I have it moforooted and I can turn the screen on and off through remaps until I can get a replacement.
Just a warning that the power button may be gentle and liable to damage easily (I haven't dropped it too much, and there's only minor scratches to the sides).
Did you end up ordering a power button replacement and that solved the issue for you? Thanks!
itsdubai said:
Did you end up ordering a power button replacement and that solved the issue for you? Thanks!
Click to expand...
Click to collapse
You can't get a replacement power button. I had my phone replaced and it fixed the power button issue. If you can order a replacement part, it's going to void your warranty by disassembling the phone to fix. I figure its not the button, its going to be the entire board that has the circuitry for the buttons on it so it's not some user replaceable part.
My power button does the same as what OP stated. Never had a problem with it though.
aven1357 said:
You can't get a replacement power button. I had my phone replaced and it fixed the power button issue. If you can order a replacement part, it's going to void your warranty by disassembling the phone to fix. I figure its not the button, its going to be the entire board that has the circuitry for the buttons on it so it's not some user replaceable part.
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Click to collapse
I found a replacement power button on ebay and ordered it :/
Sent from my DROID Turbo using Tapatalk
itsdubai said:
I found a replacement power button on ebay and ordered it :/
Sent from my DROID Turbo using Tapatalk
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Click to collapse
I'm not an expert by any stretch on the hardware of smart phones, but I'd be careful. If your phone is still under warranty, you may want to just send it in to be replaced (note they may reject it if it has bootloader unlock). I don't know if the power button pops out like the volume buttons, and again I'm not sure that the button itself is the problem. Anyway, just be careful, you don't want to rip the power button out and end up physically damaging your phone to the point it could be rejected for warranty replacement.
Perhaps one of the fellows in the direct hardware access thread can advise on whether you can simply pull the volume button out without breaking anything.

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