Database Develop

[Q] Computer no longer detects my phone

When I flashed my phone back down to 2.1 using Odin3 from the leaked 2.2, my computer was still able to detect my phone when plugged in using USB. I reinstalled Titanium backup and restored all my apps and now my computer no longer detects my phone as being plugged in.
Development mode is on and it still charges when plugged into the computer but nothing else. I can't mount it the sdcard to transfer files either.
I've installed and reinstalled SGH-i897_Captivate_USB_Drivers_5_02_0_2 and the drivers in the Odin3 thread several times and nothing has worked. Anyone else got ideals?

Do you get (inaccessible) drives showing up in My Computer?

PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
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Click to collapse
I have this problem.

PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
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Click to collapse
I used to get the "windows can't find the drivers to this" or "windows did not correctly install the drivers."
Now not even that shows up anymore.

degenerazn said:
I used to get the "windows can't find the drivers to this" or "windows did not correctly install the drivers."
Now not even that shows up anymore.
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Click to collapse
Ok so I found the problem. It has something to do w/ the software update, which seemed to be kept on for some reason. Everytime I restarted the phone it said communication error w/ the server, it does this without me even touching software update. So I turned off wifi and 3g, effectively turning off the software update and now my computer detects the phone. I don't know why this is, but it worked.

asssets said:
PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
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Click to collapse
I have this problem.
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Click to collapse
Please refer to this thread (second post).

PhrProfess said:
Please refer to (second post).
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Click to collapse
That would be a possible fix IF the option was there when u pull down the status bar. In my situation the USB symbol never appears. Even when I go into settings and mount the SD card there, it doesn't work.
Sent from my Nexus One using XDA App

Erm, okay:
-Unlock your phone's screen; rest it at homescreen
-Connect your already-plugged-into-computer USB cable to phone (in a timely fashion, before the screen autolocks)
-See if you get a noti' (and if not, then how does the phone respond when you plug your cable into it?)

[Q] Having trouble connecting Thrill to Pc

I 've downloaded the LG thrill driver and everytime I connect the phone to my pc, drives E and F pop up but when I click on them it says please insert disk into drive. I've formatted the F drive and still the same thing. Any suggestions would be greatly appreciated.

s0urc3f0ur said:
I 've downloaded the LG thrill driver and everytime I connect the phone to my pc, drives E and F pop up but when I click on them it says please insert disk into drive. I've formatted the F drive and still the same thing. Any suggestions would be greatly appreciated.
Click to expand...
Click to collapse
Did you mount them on your phone? In your notification bar, there should be a notification that you connected a USB and if you click on it, it should give you the option to connect to the PC.

Yes. I clicked the option to enable usb on the phone.

s0urc3f0ur said:
Yes. I clicked the option to enable usb on the phone.
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Click to collapse
When you installed the drivers, did it show that all of them were successfully installed? Maybe try re-installing them?

Did you go into sd and storage settings and uncheck mass storage mode only? Uncheck that to enable the other usb modes and devices.
Sent from my LG-P925 using XDA App

so i re-installed the drivers and made sure mass storage was unchecked and i still get the same thing. only this time the phone shows up in the devices window, but i can't do anything with it excpet view the properties of the phone. Is there some sort of software interface that i need to dl? Thank you again for your assistance

What operating system are u on. I connected mine without manually installing any drivers on windows 7
Sent from my LG-P925 using xda premium

windows 7 as well.

Which cable are you using? have you tried a different one?
when you put the drivers on did you manually install them or did you run through the process windows does after plugging in the phone
And are you positive you got the correct drivers? Remember...uninstall the old drivers before attempting new install
Sent from my SAMSUNG-SGH-I997 using XDA App

00mred00 said:
Which cable are you using? have you tried a different one?
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I tried using the cable that came with it, as well as an extra one i had laying around
00mred00 said:
when you put the drivers on did you manually install them or did you run through the process windows does after plugging in the phone?
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I ran the setup wizard for them
00mred00 said:
And are you positive you got the correct drivers? Remember...uninstall the old drivers before attempting new install
Click to expand...
Click to collapse
I'm pretty sure they are the right drivers, and yes I uninstalled them
after trying to hook up my wife's inspire and getting the same result, I believe it's my computer, I just don't know what it is.

Bad USB port? Do you have another PC you can use?
Sent from my LG-P925 using XDA App

Well I fixed it! The solution was to simply re-boot my PC with the phone plugged in! Thank you all again for your suggestions!

USB Not Recognized when in Bootloader

Trying to unlock my bootloader, but when in bootloader mode and plugging my HTC one into my computer it saids "USB not Recognized."
Does anyone have any solutions for this? Can't seen to find one
Also side question, does rooting my phone hamper my ability to get system updates from HTC?

Do you have htc driver installed?
However, yes, you will lose OTA update from HTC

Guich said:
Do you have htc driver installed?
However, yes, you will lose OTA update from HTC
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Yes I do, installed sync manager and everything. Not sure whats wrong

T3hBraveBoss said:
Yes I do, installed sync manager and everything. Not sure whats wrong
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adb will recognize your phone?
However, which os you have?

Make sure you're plugged into a USB 2.0 port. 3.0 ports don't work with ADB on my laptop.

PcFish said:
Make sure you're plugged into a USB 2.0 port. 3.0 ports don't work with ADB on my laptop.
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I have a Retina MacBook Pro, all my ports are USB 3.0

Guich said:
adb will recognize your phone?
However, which os you have?
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4.1 For the HTC One

T3hBraveBoss said:
I have a Retina MacBook Pro, all my ports are USB 3.0
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Oh, I've never worked on a mac before, but my HP Envy running Windows 8 would give me that message when I tried to do anything in a 3.0 port, but my 2.0 port works fine.

PcFish said:
Oh, I've never worked on a mac before, but my HP Envy running Windows 8 would give me that message when I tried to do anything in a 3.0 port, but my 2.0 port works fine.
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Im running Windows 8 on it

Ok, tried some minutes ago, with an usb 3.0 it will not work...
Maybe, if someone have a mac, can confirm this.

Guich said:
Ok, tried some minutes ago, with an usb 3.0 it will not work...
Maybe, if someone have a mac, can confirm this.
Click to expand...
Click to collapse
So its directly related to USB 3.0.
"sigh" gotta pull out my old windows laptop then

Mac is basically linux, and from my experience with linux, you need to configure some stuff in order to get things working, i'm on the phone right now so i don't have a link to share but i recommend looking online.for.a tutorial to build AOSP from source on linux or MAC, there you will.find the steps needed to set up your USB configuration, ignore the rest after the config or.what is not needed.
Hope this helps.
Sent from my HTC One using xda app-developers app

Lexmazter said:
Mac is basically linux, and from my experience with linux, you need to configure some stuff in order to get things working, i'm on the phone right now so i don't have a link to share but i recommend looking online.for.a tutorial to build AOSP from source on linux or MAC, there you will.find the steps needed to set up your USB configuration, ignore the rest after the config or.what is not needed.
Hope this helps.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I use windows on my mac, I use windows 8

I was unable to unlock on my mac. I found you just had to jiggle the micro usb connector and it was detected
Sent from my HTC One using xda premium

PcFish said:
Make sure you're plugged into a USB 2.0 port. 3.0 ports don't work with ADB on my laptop.
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Click to collapse
There's a fix for that! Follow this guide here and you should be all set.

evilcuber said:
I was unable to unlock on my mac. I found you just had to jiggle the micro usb connector and it was detected
Sent from my HTC One using xda premium
Click to expand...
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Does this mac have USB 3.0?

Does anyone have any solutions

If you do a search on xda theres new drivers posted specifically for guys having usb issues with 64 bit windows 8.
Can't remember where exact I saw it myself or I'd post a link.
Sent from my fOne using xda premium

Guich said:
Ok, tried some minutes ago, with an usb 3.0 it will not work...
Maybe, if someone have a mac, can confirm this.
Click to expand...
Click to collapse
I am having the same problem with my asus and mac laptops. They both have the usb 3.0 and they wont read my htc one when in fastboot. Did anyone figure out a way around it?
I have an HTC ONE att

T3hBraveBoss said:
Trying to unlock my bootloader, but when in bootloader mode and plugging my HTC one into my computer it saids "USB not Recognized."
Does anyone have any solutions for this? Can't seen to find one
Also side question, does rooting my phone hamper my ability to get system updates from HTC?
Click to expand...
Click to collapse
I ws installing a Ruu zip but process got failed and hboot version changed to 1.54.000 . my device is in now relocked status and bootloader is not reconised by hp envy. adb still showing my device my i lost fastboot mode completely. Any solution there???
I already tried several drivers method. Error is something HTCAND4 in driver events log.

[Q] My htc one not accessible in fastboot mode

In order to find my cidnum..I did all the procedures..But when I type the fastboot command in the cmd. It stays "Waiting for device" only..But my device is not detected(my phone was in the fastboot mode)..I can see a notification in my pc that the usb is not recognized.I installed the latest sync manager that came with the phone and its of course up-to-date..I see no problem with my procedure...Did I miss something or do I have to do something else??help someone!!!

Neo_92 said:
In order to find my cidnum..I did all the procedures..But when I type the fastboot command in the cmd. It stays "Waiting for device" only..But my device is not detected(my phone was in the fastboot mode)..I can see a notification in my pc that the usb is not recognized.I installed the latest sync manager that came with the phone and its of course up-to-date..I see no problem with my procedure...Did I miss something or do I have to do something else??help someone!!!
Click to expand...
Click to collapse
1. You need to be on the bootloader screen for fastboot to work
2.try uninstalling HTC sync and try again

didn't help
I m running the windows 8.1 preview version..is that a problem??

Neo_92 said:
didn't help
I m running the windows 8.1 preview version..is that a problem??
Click to expand...
Click to collapse
Yes, drivers don't work in 8.1 yet

EddyOS said:
Yes, drivers don't work in 8.1 yet
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Now i m in ubuntu 13.04..I m pretty sure there is no driver issues in this os..But stuck with the same problem..I can boot in to bootloader menu by using adb reboot-bootloader..But in bootloader when I type fastboot getvar cid,it stucks here "waiting for device"..I m dying to know my htc one's cid..Please help..Do I have to unlock the bootloader??(Sorry if the question was dumb)

I know how to solve this problem! Your HTC One will not work with USB2 port! connect it to the USB3 and youre done... will work even with win8.1 [MAYBE]

Rocker19943 said:
I know how to solve this problem! Your HTC One will not work with USB2 port! connect it to the USB3 and youre done... will work even with win8.1 [MAYBE]
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I don't even know how does this make sense. I use USB 2.0 port all the time to connect my One to the PC and got no problem with that.
Sent via my HTC One™

MrKudinGTO said:
I don't even know how does this make sense. I use USB 2.0 port all the time to connect my One to the PC and got no problem with that.
Sent via my HTC One™
Click to expand...
Click to collapse
Mine doesnt work with usb2... Only usb3
Sent from my HTC One using xda premium

My laptop only has USB 3.0 ports. I could get HTC sync to work fine, but the PC wouldn't recognize the phone when in the bootloader. I was struggling to find an answer until I came across this blog and this worked flawlessly. The problem is with the Microsoft USB 3 host controller. This method replaces 2 Microsoft drivers with Intel drivers.
http://plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers
Follow this to a T. It does require rebooting the PC to disable driver signing, so make sure you bookmark the link to go back to it after you rebooted. If this helps you, just press the thanks button!
Sent from my HTC One using xda premium

born_fisherman said:
My laptop only has USB 3.0 ports. I could get HTC sync to work fine, but the PC wouldn't recognize the phone when in the bootloader. I was struggling to find an answer until I came across this blog and this worked flawlessly. The problem is with the Microsoft USB 3 host controller. This method replaces 2 Microsoft drivers with Intel drivers.
http://plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers
Follow this to a T. It does require rebooting the PC to disable driver signing, so make sure you bookmark the link to go back to it after you rebooted. If this helps you, just press the thanks button!
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I guess U r right..But sadly all the USB ports in my laptop are Usb 2.0..lost all hope

Neo_92 said:
I guess U r right..But sadly all the USB ports in my laptop are Usb 2.0..lost all hope
Click to expand...
Click to collapse
Did you click on fastboot in bootloader?

a box of kittens said:
Did you click on fastboot in bootloader?
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Click to collapse
of course I did click the fastboot in the bootloader.But I really cant believe that the fastboot mode of htc one works only on USB 3.0 port..because the access to the internal storage of the phone is flawless with usb 2.0 port

Neo_92 said:
of course I did click the fastboot in the bootloader.But I really cant believe that the fastboot mode of htc one works only on USB 3.0 port..because the access to the internal storage of the phone is flawless with usb 2.0 port
Click to expand...
Click to collapse
Actually it's the other way around. Fastboot plays nicer with USB 2.0.
Sent from my HTC One using xda premium

Computer detection

I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?

alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.

alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.

numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
i don't have root

dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
tried all and installed it many times

Check you phone settings.. Should have debugging enabled
Slapped my Moto

Try different cables and USB ports

numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
xpsychox said:
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Click to expand...
Click to collapse
why would i need to enable debugging settings to connect my phone?
nhizzat said:
Try different cables and USB ports
Click to expand...
Click to collapse
done! still nothing

alexhdkn said:
tried all and installed it many times
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Click to collapse
why would you need to install it many times??...
when you say a statement like "I cannot connect my phone to my PC" that really isn't saying much. but let's say you mean that your phone isn't being recognized as connected, plugged in as unknown device at all.
First thing you need to do is figure out who the culprit is, is it your android phone or your windows PC. Easy check: try plugging in your phone in another PC. at the very least it should pop up as a connected unknown device, or as your moto model number. if one PC doesn't show it try as many as you have access to.
You can also try plugging in other devices in your original windows PC and see if they're recognized.
so there are a few scenarios but I'll pick one scenario where your phone connects to the other PCs and your computer recognizes other devices. in this case (or even in most cases) I'd suspect a problem or conflict in the device manager of your PC. plug in your phone and go into control panel, device manager and look through it, look at the USB connections, look for any yellow error triangles, and if you notice something fishy uninstall the device and unplug and replug your phone.
keep trying at the end of the day you're the only one with physical access to your hardware so you're the one in the best position to troubleshoot it.

was doing it as a quick suggestion... as the previous posts says, u didn't tell us much info... we don't know what you've done, nor tried...