Computer detection - Moto X Q&A

I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?

alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.

alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.

numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
i don't have root

dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
tried all and installed it many times

Check you phone settings.. Should have debugging enabled
Slapped my Moto

Try different cables and USB ports

numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
xpsychox said:
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Click to expand...
Click to collapse
why would i need to enable debugging settings to connect my phone?
nhizzat said:
Try different cables and USB ports
Click to expand...
Click to collapse
done! still nothing

alexhdkn said:
tried all and installed it many times
Click to expand...
Click to collapse
why would you need to install it many times??...
when you say a statement like "I cannot connect my phone to my PC" that really isn't saying much. but let's say you mean that your phone isn't being recognized as connected, plugged in as unknown device at all.
First thing you need to do is figure out who the culprit is, is it your android phone or your windows PC. Easy check: try plugging in your phone in another PC. at the very least it should pop up as a connected unknown device, or as your moto model number. if one PC doesn't show it try as many as you have access to.
You can also try plugging in other devices in your original windows PC and see if they're recognized.
so there are a few scenarios but I'll pick one scenario where your phone connects to the other PCs and your computer recognizes other devices. in this case (or even in most cases) I'd suspect a problem or conflict in the device manager of your PC. plug in your phone and go into control panel, device manager and look through it, look at the USB connections, look for any yellow error triangles, and if you notice something fishy uninstall the device and unplug and replug your phone.
keep trying at the end of the day you're the only one with physical access to your hardware so you're the one in the best position to troubleshoot it.

was doing it as a quick suggestion... as the previous posts says, u didn't tell us much info... we don't know what you've done, nor tried...

Related

[Q] USB Device not recognized

Hi everybody,
I installed the drivers manually but still I get the pop up of "USB Device not recognized".
I installed the drivers named as "LGUnitedMobileDriver_S498CA21_WHQL_ML_Ver_2.1".
Help please...
Change USB port? Do not connect to fron panel USB's?
hikmetataman said:
Hi everybody,
I installed the drivers manually but still I get the pop up of "USB Device not recognized".
I installed the drivers named as "LGUnitedMobileDriver_S498CA21_WHQL_ML_Ver_2.1".
Click to expand...
Click to collapse
You aren't mention what version of MS Wind0w$ you're using, and what ROM you used on your phone.
mgregor said:
Change USB port? Do not connect to fron panel USB's?
Click to expand...
Click to collapse
And same as mgregor, don't use front panel to connect USB.
Used drivers must be obsolete. Use 3.2.1 or 3.5 and be sure android platform modem is activated to be recognized by b2c
Try LG United Mobile Driver, there is a link on knzo's CWM recovery thread. And yes try a direct port on motherboard behind your cpu case.
Also try another usb cable.
Sent from my Optimus Black using Tapatalk
at this problem.... in my opinion is to check your usb cable or the usb port of your mobile...
if you cannot open the mobile,you can go to a mobile technician and tell him to resolder the usb port of your LG optimus....
My pc is a notebook.
Firstly thanks a lot.
mgregor said:
Change USB port? Do not connect to fron panel USB's?
Click to expand...
Click to collapse
I use notebook. I tried changing ports.
redy2006 said:
You aren't mention what version of MS Wind0w$ you're using, and what ROM you used on your phone.
And same as mgregor, don't use front panel to connect USB.
Click to expand...
Click to collapse
I use 32bit XP, I have a stock rom v10a.
Ilko said:
Used drivers must be obsolete. Use 3.2.1 or 3.5 and be sure android platform modem is activated to be recognized by b2c
Click to expand...
Click to collapse
I use 3.2.1 version of drivers. LG PC Suite IV or B2C can't recognize my phone.
lesp4ul said:
Try LG United Mobile Driver, there is a link on knzo's CWM recovery thread. And yes try a direct port on motherboard behind your cpu case.
Also try another usb cable.
Sent from my Optimus Black using Tapatalk
Click to expand...
Click to collapse
I tried a new usb cable but did not work.
juvanni said:
at this problem.... in my opinion is to check your usb cable or the usb port of your mobile...
if you cannot open the mobile,you can go to a mobile technician and tell him to resolder the usb port of your LG optimus....
Click to expand...
Click to collapse
It seems a bit risky my friend... I don't know what to do. Can I root my device without connecting to pc?? I want nova. Previously I rooted my wildfire with CM7. It was very different!
Be sure platform modem is activated in peripherals manager. This is what makes the phone being recognized by pc suite and b2c
Ilko said:
Be sure platform modem is activated in peripherals manager. This is what makes the phone being recognized by pc suite and b2c
Click to expand...
Click to collapse
It is activated but when I try to update driver it can not find any. Which driver should I use at that point? Maybe there is a problem in the connection point on the phone?? I am not use about taking my optimus to a mechanic.
Do you have another computer to test? Perhaps the problem was related to your Wind0w$ system...
hikmetataman said:
Can I root my device without connecting to pc??
Click to expand...
Click to collapse
Use WiFi, open forum and search GingerBreak, download and install it.
If your ROM are V10A, then it should work..
CMIIW.
redy2006 said:
Do you have another computer to test? Perhaps the problem was related to your Wind0w$ system...
Use WiFi, open forum and search GingerBreak, download and install it.
If your ROM are V10A, then it should work..
CMIIW.
Click to expand...
Click to collapse
I tried to connect my phone to an other XP result is the same "USB device not recognized". I tried Windows 7, Windows 7 did not even pop-up! Nothing happened! Only my phone was charging.
I am looking for gingerbreak but this problem is very annoying for transfering files. Each time I have to remove the SD card... Or myphoneexplorer(connected by wireless)...
Any advice?
Hi guys,
I finally managed to connect my phone to my pc. The problem was about the cables that I tried. Another original lg cable solved my problem.
But now I have an other problem. The brightness of my screen. It is usually at the minimum brightness and I can't change it. It does not change anything when I change the brightness settings. I tried other firmwares from http://luivit.altervista.org/firmwareP970/index.php but did not work still the same!
Help please...

HTC One not recognized by Mac or Windows

I tried connecting it to my mac and windows, but both didn't work even after enabling USB Debugging. The phone still charges when connecting though. Any help is much appreciated.
http://forum.xda-developers.com/showthread.php?t=2191279
This is the latest drivers for pc mac
mahay_love said:
I tried connecting it to my mac and windows, but both didn't work even after enabling USB Debugging. The phone still charges when connecting though. Any help is much appreciated.
Click to expand...
Click to collapse
If using a Mac, have you downloaded Android File Transfer from here?
i got the same problem
hey i got the same problem. tried to connect via latest android file transfer and htc sync for mac. no go. it only charges. i tried with my htc one x and it works perfectly.... i don't know whats going on....
three_dragons said:
hey i got the same problem. tried to connect via latest android file transfer and htc sync for mac. no go. it only charges. i tried with my htc one x and it works perfectly.... i don't know whats going on....
Click to expand...
Click to collapse
Have you turned on usb bebuging
jaythenut said:
Have you turned on usb bebuging
Click to expand...
Click to collapse
yeah. not too many other options to toggle that i can see
Solution Found
After I tried almost everything I tried to improvise and try something totally different and it worked!
First uninstall the driver in the Device Manger and then press to update it >> then press Browse my Computer for driver Software >> then press on Let me pick from list.... >> in the list choose the Portable Devices >> choose MPT USB Drive !
And It works...

[Q] Rooting w/o USB connection

Hi, guys! I have a really big problem :/. Right now I'm using the stock 2.3.4 gingerbread from LG ,but you all know that this is the worst OS ever. I wanted to get rid of it but i cant connect my device to the computer. It's only charging. I need a way to root it w/o usb connection. Do u have any suggestions? It's not a software problem! Something inside the phone is broken and i don't know what it is. Is there a way to root it via bluetooth or SD card? I didn't find any apps to root it too. I know gingerbreak etc, but they dont work for 2.3.4. Thank you in advance and i hope there is a solution. :fingers-crossed:
I am afraid you can't. Replacing your micro usb port could solve your problem. I reccomend to buy a micro usb port which is already on the flexible cable so you can avoid ironing.
Sent from my LG-P990 using xda app-developers app
So i'll need this? I asked a staff member in a service station and he said that the port isnt broken. So i need the whole thing port+flexible cable? Is that what i should do? Thanks alot. Ohh man i cant post links still: http:___//i.ebayimg.com/t/LG-G2X-Optimus-2X-P990-P999-Micro-USB-Charging-Port-Flex-Cable-Repair-Part-/00/s/OTU1WDE0MDI=/z/unUAAOxy9DRSAoTf/$T2eC16R,!wsE9suwycosBS!oTe7+VQ~~60_57.JPG
stupid question: did you try another usb cable or usb port?
Yeah, dude. Of course. I've tried different settings like usb debugging on/off too but still nothing.
here are some articles you might want to check out regarding usb connection
http://www.birdiesync.com/my-android-device-cannot-connect-over-usb
http://www.droidxforums.com/forum/chevyno1/31975-usb-charge-only-ssx.html (2nd post reply)
i forgot how the mass storage settings in gingerbread look like but there should be an option to put the phone in "charge only" mode (which you should disable)... pressing menu key in settings > storage doesn't give you any options to choose?
In gingerbread you can only turn usb mass storage and usb debugging on/off. These settings didn't help. I'll read more about the first link you gave me and try it out.
peetyo040497 said:
In gingerbread you can only turn usb mass storage and usb debugging on/off. These settings didn't help. I'll read more about the first link you gave me and try it out.
Click to expand...
Click to collapse
This is quite challenge, root without usb connection. First idea I got to use ADB over WiFi, but this is available from ICS, not on GB.
Second idea - what I remember, some of root methods use APK installation over ADB by script. Maybe you can search for these script methods and place all required files on SD Card. Then try to execute commands by terminal on device itself to install and root.
It's just my idea, maybe wrong, maybe help.
peetyo040497 said:
So i'll need this? I asked a staff member in a service station and he said that the port isnt broken. So i need the whole thing port+flexible cable? Is that what i should do? Thanks alot. Ohh man i cant post links still: http:___//i.ebayimg.com/t/LG-G2X-Optimus-2X-P990-P999-Micro-USB-Charging-Port-Flex-Cable-Repair-Part-/00/s/OTU1WDE0MDI=/z/unUAAOxy9DRSAoTf/$T2eC16R,!wsE9suwycosBS!oTe7+VQ~~60_57.JPG
Click to expand...
Click to collapse
Yes that is what you need if you have to replace your USB port but you don't have skills to replace only the usb port.
You can try gingerbreak to root your phone, but it maybe won't work.
bitdomo said:
Yes that is what you need if you have to replace your USB port but you don't have skills to replace only the usb port.
You can try gingerbreak to root your phone, but it maybe won't work.
Click to expand...
Click to collapse
Gingerbreak works on devices with android 2.3.3 and lower. Anyways I've tried it but it didn't work.
p.valenta said:
This is quite challenge, root without usb connection. First idea I got to use ADB over WiFi, but this is available from ICS, not on GB.
Second idea - what I remember, some of root methods use APK installation over ADB by script. Maybe you can search for these script methods and place all required files on SD Card. Then try to execute commands by terminal on device itself to install and root.
It's just my idea, maybe wrong, maybe help.
Click to expand...
Click to collapse
I'm not aware of ADB and scripting. Can you give me sоme guidelines?(I'm sorry 'bout my english. I hope you understand)
p.s. I found some info about ADB. So you need ADB to control your device via commands, but you can use ADB on your computer? You say that i have to find a way to use ADB on my phone so it controls itself and roots?
peetyo040497 said:
I'm not aware of ADB and scripting. Can you give me sоme guidelines?(I'm sorry 'bout my english. I hope you understand)
p.s. I found some info about ADB. So you need ADB to control your device via commands, but you can use ADB on your computer? You say that i have to find a way to use ADB on my phone so it controls itself and roots?
Click to expand...
Click to collapse
sorry to hear about your problems but just a simple question here have u tried another computer ? i had this problem with my nexus when i connect it to the pc i couldn't transfer my stuff to it but adb worked, but when i took it to another computer both mtp and adb worked
Yes, I've tried another pc's port and it didnt find my device too. My issue isn't the same i mean that my computer doesn' recognize the phone. There are no messeges that appear on the device or computer.
peetyo040497 said:
Yes, I've tried another pc's port and it didnt find my device too. My issue isn't the same i mean that my computer doesn' recognize the phone. There are no messeges that appear on the device or computer.
Click to expand...
Click to collapse
peetyo maybe your cable isn't good and did you try to install lg drivers?
check also by device manager or computer management or a device is appeared
Sent from my LG-P990 using xda app-developers app
winstonxl2 said:
peetyo maybe your cable isn't good and did you try to install lg drivers?
check also by device manager or computer management or a device is appeared
Sent from my LG-P990 using xda app-developers app
Click to expand...
Click to collapse
Guys, the problem is not in the computer nor in the cable, it's in the phone. I'm 99% sure that it's a hardware problem. So i need to find a way to root or flash it without using usb connection.
i'm somehow sure that the real problem here is the device driver installation on your PC/Windows, not the phone...
btw which windows version are you using?
did you try checking out the AIO tool thread?
http://forum.xda-developers.com/showthread.php?t=2020737
60nine said:
i'm somehow sure that the real problem here is the device driver installation on your PC/Windows, not the phone...
btw which windows version are you using?
did you try checking out the AIO tool thread?
http://forum.xda-developers.com/showthread.php?t=2020737
Click to expand...
Click to collapse
Win 8 currently.
How would this thread help me?
I'll try installing the drivers on this laptop cause i''ve tried before on a one with xp.
P.s. With the drivers reinstalled on win 8 it doesnt work. As i said i've tried different computers, different cables and different setting.
peetyo040497 said:
Win 8 currently.
How would this thread help me?
I'll try installing the drivers on this laptop cause i''ve tried before on a one with xp.
P.s. With the drivers reinstalled on win 8 it doesnt work. As i said i've tried different computers, different cables and different setting.
Click to expand...
Click to collapse
if you read the 1st post, you might find out how could it help you... especially if you use win 8 which caused problems for many other users when trying to install the drivers or trying to flash the phone...
I - Install APX (NVFlash Recovery) Drivers if not already installed.
It starts the windows device driver wizard to help you install the drivers needed for NVFlash. It detects your system OS and gives additional on-screen instructions needed if your PC is running Windows 8.
FYI: The drivers are located under ToolKitFiles\nvflash\driver folder.
Click to expand...
Click to collapse
60nine said:
if you read the 1st post, you might find out how could it help you... especially if you use win 8 which caused problems for many other users when trying to install the drivers or trying to flash the phone...
Click to expand...
Click to collapse
I use windows 8 from a week. Anything i've done before was on a xp/ win 7. The problem isnt in the win 8 i use now. I've tried everything on my xp laptop. I have a friend who has the same phone and he can connect it to his computer so everything is fine with his computer. I've tried to connect my optimus to his computer and again it wasnt found by the computer. The problem must be in my device.
I'll try installing the APX drivers.
peetyo040497 said:
I use windows 8 from a week. Anything i've done before was on a xp/ win 7. The problem isnt in the win 8 i use now. I've tried everything on my xp laptop. I have a friend who has the same phone and he can connect it to his computer so everything is fine with his computer. I've tried to connect my optimus to his computer and again it wasnt found by the computer. The problem must be in my device.
I'll try installing the APX drivers.
Click to expand...
Click to collapse
u said that u wanted to get rid of the lg gingerbread software, and for that u dont really need to root, u could use the all in one toolkit and flash the new unlocked bootloader with cwm or twrp and install the new bootloader rom u want its as easy as that

Will Not Mount

As the title says, new Nexus 6 will not mount with my PC (Windows 7 using moto x 2014 USB cable). I was able to mount using my Nexus 6 USB cable on my other laptop when rooting, but now at work, I can charge, but can't mount...yes MTP is enabled and I've toggled USB debugging and installed all drivers.
If anyone has similar issues, please let me know.
stevew84 said:
As the title says, new Nexus 6 will not mount with my PC (Windows 7 using moto x 2014 USB cable). I was able to mount using my Nexus 6 USB cable on my other laptop when rooting, but now at work, I can charge, but can't mount...yes MTP is enabled and I've toggled USB debugging and installed all drivers.
If anyone has similar issues, please let me know.
Click to expand...
Click to collapse
You might want to look at the Nexus root toolkit thread. I believe that has a way to install different drivers for this type of situation. Not 100% certain of that though because I don't use it but I've read about people saying something like that.
Also, have you tried to update your drivers manually? Device manager>right click on Nexus>properties>drivers>update>navigate to where you have them? You probably have but just want to be sure. Make sure none of them show the error.
Evolution_Freak said:
You might want to look at the Nexus root toolkit thread. I believe that has a way to install different drivers for this type of situation. Not 100% certain of that though because I don't use it but I've read about people saying something like that.
Also, have you tried to update your drivers manually? Device manager>right click on Nexus>properties>drivers>update>navigate to where you have them? You probably have but just want to be sure. Make sure none of them show the error.
Click to expand...
Click to collapse
Thanks. I sat down and actually went through all of the different usb drivers that were installed on my laptop and removed them, them installed the ones for Nexus 6. Everything works fine now.
stevew84 said:
Thanks. I sat down and actually went through all of the different usb drivers that were installed on my laptop and removed them, them installed the ones for Nexus 6. Everything works fine now.
Click to expand...
Click to collapse
Glad you got it sorted. :good:

LCD broke and USB debugging off

I need help with this desperately, so please bear with me.
For some reason my USB debugging was turned off. I dropped my phone about a foot onto wood floor with a case and the LCD broke. Phone still works as I'm getting notifications and connects to my PC.
Won't show the files because USB debugging is off.
Pretty sure I can't get a cable and hook it up to my TV because its not supported without rooting or without downloading an app which I cannot do, obviously.
So am I done for or is there a way to help me?
I saw somethings here and there but nothing was really detailed or what to do if USB debugging was not enabled.
Please help me!
Thanks.
EDIT: I have not tried recovery mode yet because the phone still has a charge and I'm not sure if that will work anyway
oceangateways said:
I need help with this desperately, so please bear with me.
For some reason my USB debugging was turned off. I dropped my phone about a foot onto wood floor with a case and the LCD broke. Phone still works as I'm getting notifications and connects to my PC.
Won't show the files because USB debugging is off.
Pretty sure I can't get a cable and hook it up to my TV because its not supported without rooting or without downloading an app which I cannot do, obviously.
So am I done for or is there a way to help me?
I saw somethings here and there but nothing was really detailed or what to do if USB debugging was not enabled.
Please help me!
Thanks.
EDIT: I have not tried recovery mode yet because the phone still has a charge and I'm not sure if that will work anyway
Click to expand...
Click to collapse
There is no LCD on this phone
So what are you trying to do? Get the files off your phone? Please can you answer the questions below?
- Is the bootloader unlocked?
- Is the device encrypted?
- Does the device have a screen lock?
Device is working properly and it does not have a screen lock.
I just need to access the file that are on the phone
oceangateways said:
Device is working properly and it does not have a screen lock.
I just need to access the file that are on the phone
Click to expand...
Click to collapse
Please answer my other questions
Also, please note USB debugging is not required for connecting to the phone to get files off it in Windows Explorer
danarama said:
Please answer my other questions
Also, please note USB debugging is not required for connecting to the phone to get files off it in Windows Explorer
Click to expand...
Click to collapse
Not sure about the other 2. It's a stock Nexus 6.
When I plug the phone into the computer it says 'no files' which is because usb debugging is off.
So how would I be able to get the files off the phone?
If its on marshmallow, it will be because the default menu option is USB for charging not MTP transfer.
Have you got twrp? Could try and mount the partition for data, not sure if its possible without a working screen though!
Amos91 said:
If its on marshmallow, it will be because the default menu option is USB for charging not MTP transfer.
Have you got twrp? Could try and mount the partition for data, not sure if its possible without a working screen though!
Click to expand...
Click to collapse
I don't have twrp and I am running marshmallow
oceangateways said:
I don't have twrp and I am running marshmallow
Click to expand...
Click to collapse
Then I don't think there will be anything you can do. I presume touch doesn't work too?
danarama said:
Then I don't think there will be anything you can do. I presume touch doesn't work too?
Click to expand...
Click to collapse
Isn't there a way using Android SDK and [email protected]?
oceangateways said:
Isn't there a way using Android SDK and [email protected]?
Click to expand...
Click to collapse
Yes, once you have enabled USB debugging, which you cannot do.
danarama said:
Yes, once you have enabled USB debugging, which you cannot do.
Click to expand...
Click to collapse
there's no way to bypass that?
oceangateways said:
there's no way to bypass that?
Click to expand...
Click to collapse
No, you need USB debugging for everything except browsing the files, but as mentioned on Marshmallow when you plug a device in, there is a notification you have to select to allow you to set it to allow that.
If touch works, you might be able to do it, with some guidence / screenshots from Marshmallow userrs.
danarama said:
No, you need USB debugging for everything except browsing the files, but as mentioned on Marshmallow when you plug a device in, there is a notification you have to select to allow you to set it to allow that.
If touch works, you might be able to do it, with some guidence / screenshots from Marshmallow userrs.
Click to expand...
Click to collapse
So now with marshmallow a notification pops up when I plug it in?
Can anyone provide me with screen shots? :fingers-crossed:
oceangateways said:
So now with marshmallow a notification pops up when I plug it in?
Can anyone provide me with screen shots? :fingers-crossed:
Click to expand...
Click to collapse
https://www.google.co.uk/search?q=m...ChMIn9L674_3yAIVBMMUCh0D3w8_&biw=1850&bih=995

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