LCD broke and USB debugging off - Nexus 6 Q&A, Help & Troubleshooting

I need help with this desperately, so please bear with me.
For some reason my USB debugging was turned off. I dropped my phone about a foot onto wood floor with a case and the LCD broke. Phone still works as I'm getting notifications and connects to my PC.
Won't show the files because USB debugging is off.
Pretty sure I can't get a cable and hook it up to my TV because its not supported without rooting or without downloading an app which I cannot do, obviously.
So am I done for or is there a way to help me?
I saw somethings here and there but nothing was really detailed or what to do if USB debugging was not enabled.
Please help me!
Thanks.
EDIT: I have not tried recovery mode yet because the phone still has a charge and I'm not sure if that will work anyway

oceangateways said:
I need help with this desperately, so please bear with me.
For some reason my USB debugging was turned off. I dropped my phone about a foot onto wood floor with a case and the LCD broke. Phone still works as I'm getting notifications and connects to my PC.
Won't show the files because USB debugging is off.
Pretty sure I can't get a cable and hook it up to my TV because its not supported without rooting or without downloading an app which I cannot do, obviously.
So am I done for or is there a way to help me?
I saw somethings here and there but nothing was really detailed or what to do if USB debugging was not enabled.
Please help me!
Thanks.
EDIT: I have not tried recovery mode yet because the phone still has a charge and I'm not sure if that will work anyway
Click to expand...
Click to collapse
There is no LCD on this phone
So what are you trying to do? Get the files off your phone? Please can you answer the questions below?
- Is the bootloader unlocked?
- Is the device encrypted?
- Does the device have a screen lock?

Device is working properly and it does not have a screen lock.
I just need to access the file that are on the phone

oceangateways said:
Device is working properly and it does not have a screen lock.
I just need to access the file that are on the phone
Click to expand...
Click to collapse
Please answer my other questions
Also, please note USB debugging is not required for connecting to the phone to get files off it in Windows Explorer

danarama said:
Please answer my other questions
Also, please note USB debugging is not required for connecting to the phone to get files off it in Windows Explorer
Click to expand...
Click to collapse
Not sure about the other 2. It's a stock Nexus 6.
When I plug the phone into the computer it says 'no files' which is because usb debugging is off.
So how would I be able to get the files off the phone?

If its on marshmallow, it will be because the default menu option is USB for charging not MTP transfer.
Have you got twrp? Could try and mount the partition for data, not sure if its possible without a working screen though!

Amos91 said:
If its on marshmallow, it will be because the default menu option is USB for charging not MTP transfer.
Have you got twrp? Could try and mount the partition for data, not sure if its possible without a working screen though!
Click to expand...
Click to collapse
I don't have twrp and I am running marshmallow

oceangateways said:
I don't have twrp and I am running marshmallow
Click to expand...
Click to collapse
Then I don't think there will be anything you can do. I presume touch doesn't work too?

danarama said:
Then I don't think there will be anything you can do. I presume touch doesn't work too?
Click to expand...
Click to collapse
Isn't there a way using Android SDK and [email protected]?

oceangateways said:
Isn't there a way using Android SDK and [email protected]?
Click to expand...
Click to collapse
Yes, once you have enabled USB debugging, which you cannot do.

danarama said:
Yes, once you have enabled USB debugging, which you cannot do.
Click to expand...
Click to collapse
there's no way to bypass that?

oceangateways said:
there's no way to bypass that?
Click to expand...
Click to collapse
No, you need USB debugging for everything except browsing the files, but as mentioned on Marshmallow when you plug a device in, there is a notification you have to select to allow you to set it to allow that.
If touch works, you might be able to do it, with some guidence / screenshots from Marshmallow userrs.

danarama said:
No, you need USB debugging for everything except browsing the files, but as mentioned on Marshmallow when you plug a device in, there is a notification you have to select to allow you to set it to allow that.
If touch works, you might be able to do it, with some guidence / screenshots from Marshmallow userrs.
Click to expand...
Click to collapse
So now with marshmallow a notification pops up when I plug it in?
Can anyone provide me with screen shots? :fingers-crossed:

oceangateways said:
So now with marshmallow a notification pops up when I plug it in?
Can anyone provide me with screen shots? :fingers-crossed:
Click to expand...
Click to collapse
https://www.google.co.uk/search?q=m...ChMIn9L674_3yAIVBMMUCh0D3w8_&biw=1850&bih=995

Related

[Q] Computer no longer detects my phone

When I flashed my phone back down to 2.1 using Odin3 from the leaked 2.2, my computer was still able to detect my phone when plugged in using USB. I reinstalled Titanium backup and restored all my apps and now my computer no longer detects my phone as being plugged in.
Development mode is on and it still charges when plugged into the computer but nothing else. I can't mount it the sdcard to transfer files either.
I've installed and reinstalled SGH-i897_Captivate_USB_Drivers_5_02_0_2 and the drivers in the Odin3 thread several times and nothing has worked. Anyone else got ideals?
Do you get (inaccessible) drives showing up in My Computer?
PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
Click to expand...
Click to collapse
I have this problem.
PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
Click to expand...
Click to collapse
I used to get the "windows can't find the drivers to this" or "windows did not correctly install the drivers."
Now not even that shows up anymore.
degenerazn said:
I used to get the "windows can't find the drivers to this" or "windows did not correctly install the drivers."
Now not even that shows up anymore.
Click to expand...
Click to collapse
Ok so I found the problem. It has something to do w/ the software update, which seemed to be kept on for some reason. Everytime I restarted the phone it said communication error w/ the server, it does this without me even touching software update. So I turned off wifi and 3g, effectively turning off the software update and now my computer detects the phone. I don't know why this is, but it worked.
asssets said:
PhrProfess said:
Do you get (inaccessible) drives showing up in My Computer?
Click to expand...
Click to collapse
I have this problem.
Click to expand...
Click to collapse
Please refer to this thread (second post).
PhrProfess said:
Please refer to (second post).
Click to expand...
Click to collapse
That would be a possible fix IF the option was there when u pull down the status bar. In my situation the USB symbol never appears. Even when I go into settings and mount the SD card there, it doesn't work.
Sent from my Nexus One using XDA App
Erm, okay:
-Unlock your phone's screen; rest it at homescreen
-Connect your already-plugged-into-computer USB cable to phone (in a timely fashion, before the screen autolocks)
-See if you get a noti' (and if not, then how does the phone respond when you plug your cable into it?)

[Q] USB not working anymore !

Hi guys, I've been waiting for a custom Rom for this device.
I recently installed C-ROM final ( and all the needed stuff ) onto it, but now, no USB connection to Windows Computer can be done.
The device seems to be no more recognized. So my question is, did I missed something ? Should I install another driver to get things back to normal ?
Thanks in advance for to those who will take a lil bit of their time to answer me
sand9jack said:
Hi guys, I've been waiting for a custom Rom for this device.
I recently installed C-ROM final ( and all the needed stuff ) onto it, but now, no USB connection to Windows Computer can be done.
The device seems to be no more recognized. So my question is, did I missed something ? Should I install another driver to get things back to normal ?
Thanks in advance for to those who will take a lil bit of their time to answer me
Click to expand...
Click to collapse
I would normally ask you to provide a log cat over adb but as you don't have usb you need to do it differently. Install Catlog from the playstore and see if it detects anything when you plug it into your PC.
Which kernel did you choose when you installed CROMi-X?
sbdags said:
I would normally ask you to provide a log cat over adb but as you don't have usb you need to do it differently. Install Catlog from the playstore and see if it detects anything when you plug it into your PC.
Which kernel did you choose when you installed CROMi-X?
Click to expand...
Click to collapse
Ok I have done it. On the log I can see that "mUSBOnline" is always equal to = false...
Is there a way to definitely change these value to get USB available ?
From a kernel pov, I choosed the "modded stock" one!
sand9jack said:
Ok I have done it. On the log I can see that "mUSBOnline" is always equal to = false...
Is there a way to definitely change these value to get USB available ?
From a kernel pov, I choosed the "modded stock" one!
Click to expand...
Click to collapse
Can you upload the logcat output please.
sbdags said:
Can you upload the logcat output please.
Click to expand...
Click to collapse
Sorry I did not thought of uploading it btw. You can find attached now ! ^^
sand9jack said:
Sorry I did not thought of uploading it btw. You can find attached now ! ^^
Click to expand...
Click to collapse
Well from that logcat the tab thinks it is plugged into ac power not USB.......
sbdags said:
Well from that logcat the tab thinks it is plugged into ac power not USB.......
Click to expand...
Click to collapse
So what's the point to get it work properly from now ?
sand9jack said:
So what's the point to get it work properly from now ?
Click to expand...
Click to collapse
No idea tbh - try switching usb debugging on in developer settings? See if that triggers it?
sbdags said:
No idea tbh - try switching usb debugging on in developer settings? See if that triggers it?
Click to expand...
Click to collapse
Nothing triggered, as expected... ):
I don't really know what to investigate further tbh
sand9jack said:
Nothing triggered, as expected... ):
I don't really know what to investigate further tbh
Click to expand...
Click to collapse
Neither do I mate. Is it possible it's the cable or your USB Port on your PC?

Computer detection

I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
alexhdkn said:
I have a very very big problem: I cannot connect my phone to my x64 windows 7 PC. Can anybody help me ?
Click to expand...
Click to collapse
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
i don't have root
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
tried all and installed it many times
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Try different cables and USB ports
numanair said:
Do you happen to be using the xposed module Lockscreen Disabler? USB would not work for me until I disabled it.
Click to expand...
Click to collapse
dtg7 said:
Do you have Motorola Device Manager installed? cause that would be step zero.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
and try different ports.
Click to expand...
Click to collapse
xpsychox said:
Check you phone settings.. Should have debugging enabled
Slapped my Moto
Click to expand...
Click to collapse
why would i need to enable debugging settings to connect my phone?
nhizzat said:
Try different cables and USB ports
Click to expand...
Click to collapse
done! still nothing
alexhdkn said:
tried all and installed it many times
Click to expand...
Click to collapse
why would you need to install it many times??...
when you say a statement like "I cannot connect my phone to my PC" that really isn't saying much. but let's say you mean that your phone isn't being recognized as connected, plugged in as unknown device at all.
First thing you need to do is figure out who the culprit is, is it your android phone or your windows PC. Easy check: try plugging in your phone in another PC. at the very least it should pop up as a connected unknown device, or as your moto model number. if one PC doesn't show it try as many as you have access to.
You can also try plugging in other devices in your original windows PC and see if they're recognized.
so there are a few scenarios but I'll pick one scenario where your phone connects to the other PCs and your computer recognizes other devices. in this case (or even in most cases) I'd suspect a problem or conflict in the device manager of your PC. plug in your phone and go into control panel, device manager and look through it, look at the USB connections, look for any yellow error triangles, and if you notice something fishy uninstall the device and unplug and replug your phone.
keep trying at the end of the day you're the only one with physical access to your hardware so you're the one in the best position to troubleshoot it.
was doing it as a quick suggestion... as the previous posts says, u didn't tell us much info... we don't know what you've done, nor tried...

I just got the Marshmallow Update on my Infinix Hot 2. It messed up my phone

Hi guys, i really need you help on here. I got the marshmallow update on my phone today which i installed immediately, on my phone rebooting i found out that all my photos, videos, and music file has disappeared and on connecting the phone to my computer with the USB cord, it didnt connect. I'm so pissed off right now. Please any tips on how to fix this will be highly appreciated. Thanks
folunator said:
Hi guys, i really need you help on here. I got the marshmallow update on my phone today which i installed immediately, on my phone rebooting i found out that all my photos, videos, and music file has disappeared and on connecting the phone to my computer with the USB cord, it didnt connect. I'm so pissed off right now. Please any tips on how to fix this will be highly appreciated. Thanks
Click to expand...
Click to collapse
What method did you use to update?
my friend have same problem
he's using ota update from system updates, all his images, audio and video has lost.. only the apps is still.. is it bugs or something?? sorry my bad english.
I have the same problem too
I used the update that the system sent me, like I always do. All my files have disappeared and I can't connect the phone to my computer. If someone can help, it would be great. Thanks.
Got the same problem
i updated my android to 6.0, i neither cant connect my phone to pc via usb cable nor use it via USB
Please help, it seems even the proximity sensor is also affected . is there a way i can fix the problem??
Hovatek said:
What method did you use to update?
Click to expand...
Click to collapse
I used the update the system sent to me. From the phone itself
USB Issue
folunator said:
I used the update the system sent to me. From the phone itself
Click to expand...
Click to collapse
gidieinfinix said:
i updated my android to 6.0, i neither cant connect my phone to pc via usb cable nor use it via USB
Please help, it seems even the proximity sensor is also affected . is there a way i can fix the problem??
Click to expand...
Click to collapse
FaMei said:
I used the update that the system sent me, like I always do. All my files have disappeared and I can't connect the phone to my computer. If someone can help, it would be great. Thanks.
Click to expand...
Click to collapse
I got the USB issue sorted out tho.
Follow this steps
1. Go to settings, scroll down to "System"; select "About Phone".
2. Tap Build number about 7 times until "You are now a builder" pops up.
3. Go back to Systems and select "Developer options"
4. Turn the switch on then scroll down to "Debugging"
5. Turn on "USB debugging"
6. Scroll down to "Networking" and tap "Select USB Configuration".
7. Select "MTP" (Media Transfer Protocol).
8. Connect your phone to the USB cable and plug into your computer.
Note: If it doesn't connect after this, reboot your phone and connect it again to your computer.
Please let me know if this worked. Thanks
I wrote this in another thread with similar problem, i'll do a copy-pasta here..
Infinix's 5.1.1 has a half-hearted multiuser feature. they fix it in 6.0, and the fix further create this stupid problem.
sdcard is only a link, a shortcut, and the real location which the shortcut pointed got moved.
it is originally in /data/media in 5.1.1, move to /data/media/0 in 6.0. only the link moved, not the content, so you will not see them. you need root to move them to the right place.
sabcpj said:
I wrote this in another thread with similar problem, i'll do a copy-pasta here..
Infinix's 5.1.1 has a half-hearted multiuser feature. they fix it in 6.0, and the fix further create this stupid problem.
sdcard is only a link, a shortcut, and the real location which the shortcut pointed got moved.
it is originally in /data/media in 5.1.1, move to /data/media/0 in 6.0. only the link moved, not the content, so you will not see them. you need root to move them to the right place.
Click to expand...
Click to collapse
How does one go about this process?
Kindly help out with a step by step approach. Thanks
folunator said:
Hi guys, i really need you help on here. I got the marshmallow update on my phone today which i installed immediately, on my phone rebooting i found out that all my photos, videos, and music file has disappeared and on connecting the phone to my computer with the USB cord, it didnt connect. I'm so pissed off right now. Please any tips on how to fix this will be highly appreciated. Thanks
Click to expand...
Click to collapse
Just have to ask, apart from the issues you've mentioned does marshmallow have any other issues on the hot 2?
Thanks
Marshmallow on hot 2 came to me with battery issues which am yet to solve. My battery does not charge beyond 88 percent no matter how long it stays plugged in. Any advice?
The proximity sensor also seems to not work. I tested it with All-In-One-Toolkit which recognizes it, but the sensor doesn't interact with apps.

Screen & Digitizer Broken, Need to Enable USB Debugging

Hi guys,
I just broke my phone's screen & digitizer, it's all black except for a few lines at the top of the screen, and I've used screenshots (viewed on windows) to verify touch is doomed as well.
I need to enable usb debugging to mirror the phone to windows, but I'm unfortunately not in any town area for a few days to buy and try a otg cable with mouse. I think there's a way to enable usb debug through abd, but I'm no expert on this, please help...
My phone's bootloader is unlocked, it's rooted, TWRP, can't remember exactly if it's on 4.4.2 or 4.4.4.
I know adb works with it, but I haven't use adb since 2 or 3 years back.
I can copy photos, videos, and audio recs through windows, but there are contacts and certain app data with my notes which I don't know how to retrieve / can't find through windows.
Can anyone help me out? Much appreciated if you could give step by step guide.
Thanks in advance....
adb needs usb debugging enabled, that's why its called Android Debugging Bridge.
Not much you can do, unless you van somehow navigate to developer options and tick the option + confirmation dialog.
Anyway, maybe someone else got a better idea
thanks liveroy, i'll try to get a otg cable later
Pretty much you can do if you have unlock bootloader, flashing twrp will give you adb by default.. Many more things you can do in fast boot
cilix said:
thanks liveroy, i'll try to get a otg cable later
Click to expand...
Click to collapse
Salik, thanks for informing, but unfortunately, my phone's battery is out and it doesn't seem to charge anymore. So, I'm now just patiently waiting for my X Play to arrive, and give it more protection At least it comforts me when I can't get back my two years worth of notes :silly:
Salik Iqbal said:
Pretty much you can do if you have unlock bootloader, flashing twrp will give you adb by default.. Many more things you can do in fast boot
Click to expand...
Click to collapse

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