Database Develop

Cingular 8125 not recognized by ActiveSync

hi guys i have the following problem
i just replaced a new LCD+touchscreen on my 8125 (G3) and i can't connect it on ActiveSync... it simply wont recognize it.. even before i changed it i wasnt able to connect ppc to computer... but when i attach the usb to PC i hear the voice of something connected on USB port, and than the ballon pops out and says me the device was not properly connected...
i've tried changing older and newer ActiveSync's programs, they all function as same... when i press camera+soft reset (bootloader mode) i get the bootload mode and on the bottom i can see when i attach USB... but still it wont update any ROM to PPC... i even tried removing the mark from ActiveSync menu saying ''Allow USB Connection with this desktop computer'' but still it says me device not recognized... wtf?!?! I cant do nothing, upload ROMs neither browse...
please any help appreciated...
and yes, i tried hard reset too and i get the same... tomorrow ill go on 2nd PC to try on it but i have a feeling i'll get the same error there...
HELP!
thx bb

Papcina said:
hi guys i have the following problem
i just replaced a new LCD+touchscreen on my 8125 (G3) and i can't connect it on ActiveSync... it simply wont recognize it.. even before i changed it i wasnt able to connect ppc to computer... but when i attach the usb to PC i hear the voice of something connected on USB port, and than the ballon pops out and says me the device was not properly connected...
i've tried changing older and newer ActiveSync's programs, they all function as same... when i press camera+soft reset (bootloader mode) i get the bootload mode and on the bottom i can see when i attach USB... but still it wont update any ROM to PPC... i even tried removing the mark from ActiveSync menu saying ''Allow USB Connection with this desktop computer'' but still it says me device not recognized... wtf?!?! I cant do nothing, upload ROMs neither browse...
please any help appreciated...
and yes, i tried hard reset too and i get the same... tomorrow ill go on 2nd PC to try on it but i have a feeling i'll get the same error there...
HELP!
thx bb
Click to expand...
Click to collapse
Which Windows are you at ? use winXP SP2,disable anti virus if any installed,also disable any firewall even windows own firewall.Disconnect phone from the usb cable and remove any sdcard if any.
Uninstall Active sync,Reboot Pc,open Windows Task Manager--->Processes Tab--->End wescomm.exe process.Reconnect phone via usb cable,get your phone into boot loader mode,check small usb appear a the bottom of bootloader screen and run the ruu...,hope it'll work out.
For Active sync connectivity,reinstall ,make sure no anti virus or firewall is running,connect phone with usb and let it synchronise.
Is your usb cable compatible,does it charge ?,if not,get a new usb cable. secondly, check if your mini usb port of your phone is working or it might be damaged.

Which Windows are you at ? use winXP SP2,disable anti virus if any installed,also disable any firewall even windows own firewall.Disconnect phone from the usb cable and remove any sdcard if any.
-->yes, win xp sp2, done all that already..
Uninstall Active sync,Reboot Pc,open Windows Task Manager--->Processes Tab--->End wescomm.exe process.Reconnect phone via usb cable,get your phone into boot loader mode,check small usb appear a the bottom of bootloader screen and run the ruu...,hope it'll work out.
-->nope, doesn't work dam...
For Active sync connectivity,reinstall ,make sure no anti virus or firewall is running,connect phone with usb and let it synchronise.
-->it won't crap...
Is your usb cable compatible,does it charge ?,if not,get a new usb cable. secondly, check if your mini usb port of your phone is working or it might be damaged.
-->tried several USB cables, all of them charge normally the unit.. i don't get where the f*** im making the mistake...

ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b

Papcina said:
ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b
Click to expand...
Click to collapse
Try this, on the 8125 run activesync, if you have partnerships there (IE. if the screed has "windows PC" on it), then go to "menu" on the lower right, then "Options" then select the "Windows PC" and delete it. Delete all partnerships that you have.
Then close activesync on the 8125 and go to "Start/setings/Connections/" and open your "connections". Do you have connections set-up? Make sure you have at least one connection set-up. Then close that and open your "USB to PC" is "Enable advanced network functionality" is the box checked? if it's not then check it (if it is then uncheck it), then connect your BSB cable and see if activesync on the PC will detect it.
If it does then set-up a new partnership.

Papcina said:
ok im really nuts now...
been on a 2nd pc, same problems there...
i can't do nothing with it! i tried even backing up on SD, but mtty won't connect... nothing... i have to cid unlock it, none ROMs work...
what the hell i do now? is there anyone in eastern/middle europe who can reflash the rom? i gave days and days for reading the forums and trying out to lock out this dam phone but i simply can, and i think i'll brick it in the wall
guys, any idea how can i get it over USB????
thx
b b
Click to expand...
Click to collapse
Well I think you have a damaged mini usb port of your phone,for info read this thread
http://forum.xda-developers.com/showthread.php?t=334440

I have been trying to resolve my AS Not Connected for a long time, over 1 year. I have tried all know recommendation/solutions to no avail.
Have read that FixASRunAT will fix the problem. Go to:
http://www.cs.pitt.edu/~jmisurda/ppc/FixASRunAt.zip
I downloaded it last night and will try reconnect tomorrow as I am out of town and cannot try AS now. iWill report back the results.
If this works for you, let us know. Wish you luck as I need it, too.

calouro said:
Try this, on the 8125 run activesync, if you have partnerships there (IE. if the screed has "windows PC" on it), then go to "menu" on the lower right, then "Options" then select the "Windows PC" and delete it. Delete all partnerships that you have.
Then close activesync on the 8125 and go to "Start/setings/Connections/" and open your "connections". Do you have connections set-up? Make sure you have at least one connection set-up. Then close that and open your "USB to PC" is "Enable advanced network functionality" is the box checked? if it's not then check it (if it is then uncheck it), then connect your BSB cable and see if activesync on the PC will detect it.
If it does then set-up a new partnership.
Click to expand...
Click to collapse
not working crap, i think now i have a damaged miniUSB..
i'll try to solve that by getting an BT dongle.. btw, is it possible to flash new ROM with BT?
@asctony i cant open that link, can u plz send me the file on my mail?

Papcina said:
not working crap, i think now i have a damaged miniUSB..
i'll try to solve that by getting an BT dongle.. btw, is it possible to flash new ROM with BT?
@asctony i cant open that link, can u plz send me the file on my mail?
Click to expand...
Click to collapse
Although it is possible to perform all actions with BT,like you do with normal active sync connectivity via usb,but No,You cannot flash a new rom through BT,you got to have a physical connectivity established between phone and your pc via usb and usb is shown at the bottom of the bootloader screen.Even during active sync connection,while flashing active sync is automatically disabled by the RUU and the flashing is still carried out by usb only.

crap... so the only logical solution that has left me is to give ppc to sum1 who will desolder/resolder the miniUSB connection back again... but still, i dont get it, i opened few times and i dont see any wire in miniUSB connector loosen or bricked... everything is fixed and on its place...

Papcina said:
crap... so the only logical solution that has left me is to give ppc to sum1 who will desolder/resolder the miniUSB connection back again... but still, i dont get it, i opened few times and i dont see any wire in miniUSB connector loosen or bricked... everything is fixed and on its place...
Click to expand...
Click to collapse
That's it !!!
there might be a tiny contact of the mini usb port which needs to solder,these tiny contacts are not sometimes visible to the naked eye,it can only be verified by checking with 'Voltmeter' and this can only be done by a person who has some knowledge about electronics repair and soldering.If you can do it,get a Voltmeter and can check the connectivity of all the five tiny connectors,good luck

dont worry i got this ****ing problem too
bootloader mode works but.....
I CANT CHARGE or CONNECT ON ACTIVE SYNC
BS!!!!!!

Mine will charge No Prob with both PC/USB Cable and Standard charger,PC takes FOREVER,It recongnizes a Smart Phone on both XP and Windows 7 but then says Not Installed correctly,No Drivers,ect. It has to be a Hardware issue with the Port or something,In "Comm Manager" there is always a "Check" Mark through the Activesync Selection,no way to get it to "enable" on the Phone Screen....Phone is not worth enough to hassle fixing it,it works fine,I have to use another phone to put stuff on my storage card,can I load windows 6.5 and unlock with the SD Card method?Thanks,Vegas

Computer does not detect phone.

Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!

jerryjohn said:
Hi there, I reset my Tilt to factory settings yesterday and now when I plug it into my computer it does not detect anything.
The phone does charge, so I know that the connection is there.
I've had this problem before but I can't remember what exactly it is that I did to fix it. I've searched the forum and I can't find anything helpful either.
Anyone know what I need to do to fix this?
Thanks!
Click to expand...
Click to collapse
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.

hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)

mdbq said:
hello,
i've got the same problem, did what you said, but it doesn't work...
and i need the mobile device center connection to flash my tytn! ;-)
Click to expand...
Click to collapse
You should be able to flash using your micro SD.

ChumleyEX said:
You should be able to flash using your micro SD.
Click to expand...
Click to collapse
............but unfortunately you need to initially flash Hardspl thru your PC, from then on everything can be done through the SD card.

details details..
Have you tried another cable?

hi, i got this problem tu. i plug in the usb cable, but nothing appeared on my computer.id doesnt say it detected anything (usually it says found new hardware). i tried with several usb cables.still the same. but the phone is charged with all those cables i tried.

Yeah tried it and still got nothing. I am so stuck on what it could be.

I've tried 3 different cables and still have nothing. It worked a couple days ago, but ever since I reformated my phone it stopped working.
I don't understand why my computer doesn't automatically detect it as it did in the past.

reformat it again?
/grasp at straws

My tilt is doing the same thing. 2 days ago I was updating it and when I connected it to the computer nothing happened. Yesterday I tried flashing a new rom, thinking it would wipe it clean and make it connect again, however, it did not work. I am at a loss. Any ideas?

did hard reset and still unable to detect my phone.i'm using G.DK. ROM

i still have the problem
i trized a lot of cables, but from now the computer even don't say that it an unknown plyg is, he simply doesnt detect it. i'm just able to charge my phone, that's it
and in fact i just wanna put the official french rom on it because it's in dutch, i'm bilingual but it's more pleasant to have my phone in my mother language!
tahnks all of you for your help!

denco7 said:
Go to settings> connections > usb to pc> and uncheck advanced network functionality or enable faster data sync, Whatever it says.
Click to expand...
Click to collapse
Hmmm, this is starting to smell more than fishy with more and more complaints popping up... Just wiped out my laptop thinking it was an update that killed activesync; complete wipe and still no connection; every and any other type of usb cables connect flawlessly from camera, psp, ds, dsi, usb plug in all work no prob; yet kaiser refuses to sync even with new cables before and after activesync updates

Try a different PC if possible. Make sure Active Sync or Mobile Center is installed prior to plugging it in.

Another one
--DELETE THIS POST-- I added to it, then accidentally double-posted.

Another one
I'll add to the pile. Exact same problem. ActiveSync doesn't work, but phone does charge. Various cables used, hard reset done. Haven't yet flashed a new ROM, though. I'm using an HTC official 6.1.
Last successful run of ActiveSync was May 8th. I used System Restore on my PC to pre-date May 8th. Still nothing.
Didn't make any major installations to either the PC (XP SP3) or the Tilt on or around that date. It just...stopped working.
All other functions seemed to work normally, except that I got an alert from QuickGPS that it hadn't been updated since that date. I was able to update that successfully.

Same problem on my fathers tytn II... probably HW prob. Will look into it...

igord said:
Same problem on my fathers tytn II... probably HW prob. Will look into it...
Click to expand...
Click to collapse
Yep, it's definitely a hardware issue with the Kaisers usb port not fully connecting; I pushed the usb bar in a bit with the back end of the stylus and presto! Connected immediately

I'll also confirm success by the use of a little bit of brute force. Back end of stylus, a little manipulation, connect, and the "ba-DING!" sound in XP. Wish I'd done that before a hard reset...

I think I bricked my HTC Touch Pro 2 HELPPPPPPP!P!!P!PP!!3$%^&?

Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.

mrjacob212 said:
Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.
Click to expand...
Click to collapse
I hate to be the one to tell you this, but sounds like your only hope lies in using jtag (which is not easy or cheap, could try a warrenty exchange.)

zelendel said:
I hate to be the one to tell you this, but sounds like your only hope lies in using jtag (which is not easy or cheap, could try a warrenty exchange.)
Click to expand...
Click to collapse
You could also put it in a microwave, or hook it up to a car battery, say it fried it self, then get a new on warranty

so you guys are telling me theres 100% nothing i can do?
not even with the qualcomm usb situation?

mrjacob212 said:
so you guys are telling me theres 100% nothing i can do?
not even with the qualcomm usb situation?
Click to expand...
Click to collapse
so you flash a diamond gsm rom on cdma rhodium your device is one expensife brick its not easy to unbrick it best you can do is say you charge it all night and found not working in the morning send it in for repair and hope you get new one
a good advice read read read before even trying it always be shore

threads like this should get pinned for eternity.

hah i was thinking something like that, except that i just noticed battery low before sleeping, seemed drained in morning, wont turn on now, tried a friends battery and same problem.
PS: the main reason this happened and propably similar threads, is because there are notices to UPDATE YOUR TP2 with a DIAMOND UNLOCKER which misleads us novice users! its a shame for this to happen to such an expensive phone, and i wont usually do what ill attempt, but cant repay this company $600 for a simple fix for them.

mrjacob212 said:
Alright so I was trying to update the rom on my phone to no avail, always the damn program (custom ruu.exe) came up on the last screen displaying error 262 (update error) which is VERY common.
So I find in multiple forums of people recommending a certain update of the diamond phone series, I dont know why the f^*( I tried it, halfway in the update the phone went dark, and now wont turn on AT ALL.
I try the soft reset, battery out for a while, reinstall active sync, try in different pc's (win7 64bit, xp 32bit) no hope so far.... Well the ONLY sign of life is when I plug the phone via usb cable to either PC there is a hardware detected under "Qualcomm CDMA technologies MSM"
I believe its some sort of diagnostic mode to access the phone, but I cannot find drivers ANYWHERE! Please folks help me out is this thing done? is there hope?
PS i tried to update the drive on the Qualcomm device to wince usb (HTC USB SYNC) and it will install, however since IM NOT ABLE to go in the bootloader what else can i try?
i cannot access the bootloader & phone would not turn on.
Click to expand...
Click to collapse
you could try getting insurance for the phone trough a bank etc register it wait for a month with them and say u lost it or something

[Q] Kies... arghhhhhhh!!!!

Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?

what is wrong?
it works for me on Win7 x64
also on WinXP SP3 x86

Just can't get it to connect to the phone. Tried various options as per other threads but, as yet, no luck...

reboot the PC
remove all other USB devices
some PC have cheap USB ports, seriously.
just today i was fixing an IBM computer, and none of the back USB ports worked, only the 2 in the front, i was like WTH !!! ???
usually is the opposite, front USB no good, but back USB are good.

I had the same problem with Kies. It seems that if you are using an alternative home screen (ie: Launcher pro) the phone doesn't hit the idle screen and the mtp mode doesn't kick in. Use the stock home screen app and try again. (make sure debug mode is off too)
BTW I did not come up with this!! I found it via google. Credit to whoever came up with it first.

Had same issue.. now it works everytime i want connect..
What i did was just ..in Kies turn off both automatic starts in general settings!!then restart PC to apply it..
Now when i wanna conect my phone to Kies.. ill start Kies 1st and then connect phone.. with kies connection settings on the phone ofc
EDIT: when u connect your phone.. u must see that USB plug logo on your phone.

Thanks for the replies. Nothing wrong with the usb port I'm using, works fine in normal mass storage mode and does kick off the recognition when in kies mode - it just never gets past the connecting please wait etc message.
Will try it a few more times, take the ticks off the settings etc. and may install it on my other machine and give it a try under xp.
Cheers - any way to have a shorter space bar and have some punctuation characters, cursor control in landscape keyboard mode?
Sent from my GT-I9000 using XDA App

best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.

kempas said:
Why is Kies so difficult? why is it so huge?
Downloaded the latest version a few days ago, couldn't for the life of me get it to connect to my phone. Downloaded the latest version today, still can't get it to connect.
Have formatted internal SD, set to KIES mode, started KIES first etc. etc. still just get the "Connecting the device..." on the screen with no sign of it doing anything.
Why is this so difficult?
Click to expand...
Click to collapse
Exactly the same problem. Just had it running for over half an hour and it didn't connect the device to Kies 1.5.1.10074_2. I have successfully installed all the drivers for my phone for 64-bit. There is nothing wrong with any USB ports on my PC. I don't have Kies setup to run automatic detection, or in the system tray. I have also restarted several times. I always start Kies before connecting the phone. I have done nothing to this phone except install a few apps from the market. My phone shows up as GT-I9000M (I have the phone from Bell) under My Computer. It lets me add files to it without problems. But the second I try and get it to run on Kies, no dice. I figured I would join this website because I am new to Android (and programming... lol) and I really want to get into this kind of stuff, but I can't get anywhere if I can't have the fundamentals laid out for me to use.
Another thing to add, if I enable mass storage, the internal and external storage becomes empty when i connect the phone (Insert disk into whatever) when I know they are both mounted and functioning properly...
I will provide more info if needed, but that's all I can think of to say at this time.
I would greatly appreciate it if anyone will help.

Just talked to Bell Rep's at two stores, and I asked them about Kies, and they told me that Kies has not been updated to support the gti9000m from Bell as of yet... Don't know if this is true for everyone, but it would certainly explain why I can't connect to Kies...

Well, I've tried every step to try and get Kies to see the phone but it just doesn't want to work...

immyh said:
best way to get it to connect is to turnoff kies automatic detection and take it off teh system tray. Then connect your phone as usual and wait for windows to detect it as normal. Once this happens then startup kies manually works everytime.
Click to expand...
Click to collapse
Yup. This is what I do as well and like you say, it works every time.
Regards

Got kies to work first time I tried it. That was a few weeks ago, havent got it working since.
Sent from my GT-I9000 using XDA App

Finally, success!
Decided to try again on my other machine (XP). Unmounted internal/external sd, remounted internal, unmounted external.
Connected kies mode before starting KIES, waited for device discovery, started KIES, voila!
Had done the same numerous times on the other machine (Vista) but with no luck...
Anyway, backup up my contact and tried the upgrade firmware but it says this device's version cannot be updated JF4/JF3.
I'm on a TMobile (UK) supplied device, unrooted, as supplied. Could I use the key combo to override and upgrade? Any potential issues if I did?
Thanks...

[frustrating] HELP HD7 seen as "generic device" not as WP, drivers fail to install

[frustrating] HELP HD7 seen as "generic device" not as WP, drivers fail to install
So i got my wp7 today...i download zune on my windows7 pc, install, connect the phone....ERROR installing drivers, the phone is seen not as a mobile device, but as a generic usb composite device...in the device management window i have two "unknow device" icon...tried EVERY POSSIBLE SOLUTION i found on the internet...worked for others, not for me...
...then i think maybe it's my pc, so i try my xp netbook...SAME HAPPENS...
previous owner says he connected the phone to zune flawlessly on three different PCs...
i also did a full reset from the settings
HELP I'M DESPERATE

anyone?

It seems that your device is in diagnostic mode (the 2 unknown devices are typical for this...)
for now there is no way back, but if this is without you hacking something or so you could let it repair by warranty...
is it a complete new device?

thank you very much for the answer...
this is getting intresting
my situation is similar to his one
http://forum.xda-developers.com/showthread.php?t=937235
but that image isn't showing up on my hd7 and my two devices are "unknown devices" no shubert, just unknown device.
(EDITrobably because he has his pc set up to receive the phone in diagnostic mode, but my pc isn't)
Now what i think is that the previous owner did some tethering (he told me that), but didn't put it back into zune mode...then he did a hard reset before giving the phone to me...but i'm pretty sure the reset doesn't FLASH the plain rom, but only wipes data because it's too fast
so i'm stuck here with a half usable wp7...nice

elmerendeiro said:
thank you very much for the answer...
this is getting intresting
my situation is similar to his one
http://forum.xda-developers.com/showthread.php?t=937235
but that image isn't showing up on my hd7 and my two devices are "unknown devices" no shubert, just unknown device.
(EDITrobably because he has his pc set up to receive the phone in diagnostic mode, but my pc isn't)
Now what i think is that the previous owner did some tethering (he told me that), but didn't put it back into zune mode...then he did a hard reset before giving the phone to me...but i'm pretty sure the reset doesn't FLASH the plain rom, but only wipes data because it's too fast
so i'm stuck here with a half usable wp7...nice
Click to expand...
Click to collapse
Did you try right clicking the device in device manager and selecting update driver software, then click Search automatically for updated driver software?
Mine kind of did the same thing until I allowed it to connect to microsoft and got the driver from them.
Also you could also check HTC website for HTC HD7 driver software.

Yep, but it doesn't find any driver...even if i point it directly to the zune drivers folder...the only driver that seem to get installed is "windows phone USB device" or something like that..i have to install it manually, then one of the two unknown devices transforms into that wp USB..the other one remains unknown, unless i force it to install "Windows phone" from portable devices->microsoft...then it fails and give me error10, but still the icon changes to the portable device one...
From HTC i will probably get vague or dumb answers...like "try hard reset"
Tomorrow i will see the guy who sold me the hd7 and try to connect to zune on his pc...if it works i have to keep it otherwise he will refund me...he says he tried with hd2 to tether then uninstall the tether software without putting it back to zune mode and he says that it works with no issues...HELP

i maybe wrong, but maybe u can try to load one of those rom's for europe brands, it may re set all the settings on your hd7...
but the best will be for the first owner to show you the way he did it...

so when he didn't put it back into zune mode there is no way back at the moment..
i will tell you if i know more...
the diagnostic mode isn't set on your computer... it's on the Qualcomm SoC (System on a Chip)
The drivers you need are somewhere http://forum.xda-developers.com/showthread.php?t=922000 here (don't know exactly where)
but that won't help you much as you only get "HTC Diagnostic Interface" as Serial Device...
so you have to wait till there is a solution....
btw. I'm stuck in the same situation ;-) (Diagnostic Mode) xD
and there are lots of other people too, so you are not alone ^^
best regards
EDIT:
@truffle1234:
i tried flashing another rom a few weeks ago, but it didn't help...
so it's better for all to stay with the stock-rom at the moment because we cannot get back to it at the moment
it's better for warranty

So if the phone is in diagnostic mode, it shouldn't properly connect to zune on the previous owner's pc,right? Let's see

it shouldn't connect normally at any pc...

ok, did the same on his pc so i got refunded...now maybe i go omnia7...the loose volume rocker and the visible sim card through the back cover have really bugged me in just one day...in any normal company who's responsible for that crap would be insta fired...i mean, didn't they produce any test device before sending the papers to production???? meh...
wp7 was nice btw

got another hd7 (no see thru battery cover, and no loose volume rocker this time!) and connected to zune flawlessly...so definetly that one was stuck in diagnostic mode

Great news, hope you enjoy it. It's a decent device and a great OS!

jimbonics said:
Great news, hope you enjoy it. It's a decent device and a great OS!
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well should be more than decent as it's supposed to be the top of htc wp7 line...but still...
i got a 2nd hd7 just because i hate big bezels around the screen...if omnia7 had a smaller case around that 4inch would definetly have been my choise

is there a fix for this? I feel like throwing my phone out the freaking window. ugh!!

What exactly is your problem turbo? What OS are you using, etc?
Here's what I can say about this.
Install Zune. Reboot your computer. Let your computer FULLY boot.
Plug in your phone. Seriously be patient and let your PC think for a good 3-5 minutes. The first time it goes through this it is NOT a quick process.