Poor WIFI signal - One (M7) Q&A, Help & Troubleshooting

I've noticed the HTC one has abysmal wifi reception once you move out of the same room as the router. I have a pretty meaty Netgear ac router & both 5ghz & 2.4 suck. I always thought it was the layout of the apartment but recently noticed my girlfriends nexus5 & iPad get great constant speeds throughout the apartment. My One buffers video after a few minutes. I has the revert to 3g to avoid drops.
I'm running an unrooted official 4.3 & sense 5.5 but it was crap before the update. I think perhaps the wifi hardware is just weak? Is there anything software wise I can do?
I've moved the router all over already.
Ps. My htc one X was terrible too. Before that, I had an iPhone which worked fine twice the distance away from the router.

Related

Wi-Fi issues?? Very poor reception?

I put CM7 on it the first night I got it so I can't say for sure if it was this way stock, but my Nook Color barely sees my wifi router an won't connect. My LG G2x phone gets 30-50% signal and my Sony VPC1280 laptop gets full signal (it's got fantastic wifi reception).
Is this typical? Well below average wifi reception?
I may need to get a repeater or something. Moving the main router closer to the area I want to use is not an option.
I'm not sure about the wifi reception in general for the NC but for me it works as well as my laptop which is pretty darn good.
My NC connects just fine to my wifi router at home (can't remember brand/model unfortunately), but the transfer rates are pretty bad (3 down, <1 up). My G2 phone gets very good transfer rates (9 down, 3 up). Not sure how to make it better.
I have the same problem... my NC has trouble picking up a WiFi signal in certain places in my house that my other WiFi devices don't.
My guess is that the WiFi antenna is placed where my hands block while holding it or I just have too much interference in my home.

WiFi issues on stock

I have issues on Wi-Fi with my one where with my Samsung glide no problems . I have a Belkin router wireless N and it normally works fine but with the one I get occasional drops and reconnects. Anyone else have this issue. I am on stock rogers. My Wi-Fi has security enabled as well.
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel
So nobody else has issues with their one and WIFI? It just works perfectly?
******************************
HTC ONE (Stock so far) Just got 2013-04-21
Samsung Captivate Glide
Installed:
CWMR5x_i927_recovery.tar.md5
ICS 4.0.4 LiteRom 0.9.0
LiteKernel[/QUOTE]
Did you turn on Power Saver and Sleep Mode? Click the Power Saver mode in the Power menu in Settings. You can select what Power Saver controls. Untick Data Connection, and if you want, turn off Sleep Mode as well.
I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium
v0yeur said:
I have noticed some issued. I have the developer edition and upgraded from a nexus 4. There seems to be issues with the One releasing wifi and reconnecting to data or vice versa.
In some cases, i know i am clearly out of range for a wifi network, such as the top floor of my office, yet it picks it up and connects without data since i assume i am out of range. For now i just manually control it as its pretty rare, but fir sure not something i have ever experienced before.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.
dudejb said:
Agreed this is what I am seeing.I have disabled power saving and the other option to turn off data when sleeping and yet periodically the wifi just drops as I am viewing some wifi video streaming. It is weird I switch off the WiFi and use data and all is fine. I do not know if it is an incompatibility with my router. That's why I posted here to see if anyone else is seeing similar issues.
Also is there a way to set a manual Ip? was wondering if that may help as have heard issues of other phones having issues with DHCP via wifi.
Click to expand...
Click to collapse
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.
dudejb said:
I ordered a new AC router and will see if that works better and if I still get wifi drops. I am hoping it is my old cheap router giving me issues.
Click to expand...
Click to collapse
Well I got the ASUS RT-AC66U and now the Wireless 2.4GHZ works great but the phone will not connect at 5Ghz, so much for AC that only operates at that frequency. I heard other people are having this issue as well from my searches on this forum and the web. Kind of sucks that my router has the latest firmware and still has this issue with this phone. I did notice that there was a beta firmware on Asus's site but I am iffy on trying a Beta Firmware on my Router when all other devices are working great and so is the phone on the 2.4ghz. Great range with this router as well. Sucks that I can not use the 5Gz on the phone though. Tried on 2 other Devices that support 5Gz and it is working great on them. I gave 2 different names for the 2.4Ghz and the 5Ghz to tell them apart, but no go on this phone.
JB
here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.
dorezen said:
here's my take on the whole wifi thing with htc one. either the wifi chip is too picky or it's too new for the older routers. i couldn't get a wifi to stay connected using my old D-Link DIR-655 router from years ago. All other devices had no problems except this phone so that's a bummer. I then picked up the Asus RT-AC66U and immediately flashed the latest beta firmware. Performance and range is flawless on the 2.4GHz band for this router. 5GHz works as well if i'm close but it just doesn't have the range of the 2.4GHz for this phone so I've been sticking with 2.4GHz.
I actually wanted the just announced RT-AC68U but couldn't wait any longer as there's no eta on the release for it.
Click to expand...
Click to collapse
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.
dudejb said:
I used to have a Belkin Wifi-N router cost me about 40$ on sale and it used to work with my old Samsung but could not connect and stay connected on my One (Single was not to strong on top floor of house as well). It kept dropping WIFI after a few minutes on One and was really annoying. The RT-AC66U works great at the 2.4Ghz and I am tempted to try the Beta Firmware that you are using but I hear it slightly drops the range on the 2.4Ghz and all my other devices (WD-TVlive) are working great streaming 1080P from 3 floors up (Routers in Basement). Question for you, since you flashed the Beta firmware and can connect at 5Ghz are you hitting the 400Mb speed when you connect at close range. If you click on your connected network on phone it shows you the connection speed.
Click to expand...
Click to collapse
unfortunately with the beta firmware on 5GHz band, the fastest i am able to connect with this phone is around 87Mbps and it still feels slow compared to 2.4GHz. mind you this is me checking the speed by standing right next to the router with my phone. on 2.4GHz the fastest speed i can get is 72Mbps but the range is great. i hope asus is able to release newer firmware that will help increase the speed and range of this router at 5GHz but it's probably not possible. i still think it's the AC chipset/driver in this phone that's preventing the wireless from achieving maximum speed. in comparison, my dell latitude notebook is able to connect at 450Mbps at 5GHz with on wireless N. THat's with the intel wifi chipset which has always been imo the best in compatibility and performance. i look forward to the day when i can rock a smartphone with intel all in one chipset.
I am also connected at 72mb and at 2.4ghz it connects great. I am going to leave it like this. I find the range on the Asus router is amazing. It sure beats all other routers.

Wifi blows on 10.5

I gotta tell ya, id absolutely love this thing if it wasnt for wifi issues. This thing drops connection all the time and lags so bad its awful. Done everything I read to do, freezing or deleting apks. Think it would be a home run if it wasnt for the wifi.
I've had mine a few weeks and I've never seen it drop wifi.
Sent from my SM-T800 using XDA Free mobile app
Never had a problem with the wifi, but the lag is horrible
Did you messes with your kernel?
I've got an 8.4 but I'm assuming the WiFi hardware is the same??? I've had mine for several months and never dropped a connection (except when my router went down) . I use it mainly on a 2.4 Ghz network at work. In my office I'm on the other side of an elevator shaft from the access point so reception isn't good on any device in my particular location - but it works and even there never dropped a connection. At home I've got it on 5 Ghz and where I typically use it the signal is very strong. On speedtest.net it matches the speed of my desktop PC which is wired into the router....so it's getting all my internet connection has to offer (service level is 30 Mbps but speedtest.net usually shows 32 - 35).
I'm assuming you have already checked the obvious things like signal strength? Does it drop the connection in some locations but not others? Does it make a difference what router or access point you are connecting to? Interference from other WiFi networks or (if using 2.4 Ghz) other devices like cordless phones?
Try installing WiFi Analyzer (free in the play store). It will give you a real time chart of your signals strength for all access points it can detect on both 2.4 Ghz and 5 Ghz. For example in my Culdesac I can see at least 6 other access points with pretty strong signals (all my immediate neighbors). At my office, on the side of the building facing an appartment building on the opposite side of the street, I can see at least 25 2.4 Ghz access points. Amazing how many are named Xfinity WiFi or Linksys . On the other hand, on the 5 Ghz band in my home I only see one access point other than mine.
Try manually setting your router/Access point to a channel no one else is using. Switch to 5 Ghz if your router has it or buy a new router if it doesn't. This band is a lot less crowded, at least where I live. If your signal strength is low in the place you want to use the tablet, try moving closer to the router to see if that helps. If it does, consider moving the router or getting a second router or repeater.
I use to have problems in my home with 2 things.
A baby room monitor - REALLY tore up my wifi all over the house!
A set of wireless rear surround speakers was a problem for about a day. Lucky for me they have the ability to change the channel they use. Wipped out my freq counter, found out where they were and moved them to ch 11. Unit isn't marked as to what 3 channels you can select from. So the freq counter helped me find where they were and where I could put them. After I got them on ch11 I moved the router to ch4 as there was no one using it near by. Problem solved and have no wifi problems at all with the Sammy.... Matter of fact my router sits on a cabinet 6 feet off the floor. I get coverage over my whole .7 acre Ponderosa while listening to music riding the mower!
my wifi seems to drop once in a while too but i think its the crap router i use.. not sure
i also reset my tab and that helped.
Another thing I just thought of that you may want to check.....
Make sure no devices are fighting with each other trying to get the same address on your network. I just went through this last night. Once resolved, no problem.
flhthemi said:
I use to have problems in my home with 2 things.
A baby room monitor - REALLY tore up my wifi all over the house!
A set of wireless rear surround speakers was a problem for about a day. Lucky for me they have the ability to change the channel they use. Wipped out my freq counter, found out where they were and moved them to ch 11. Unit isn't marked as to what 3 channels you can select from. So the freq counter helped me find where they were and where I could put them. After I got them on ch11 I moved the router to ch4 as there was no one using it near by. Problem solved and have no wifi problems at all with the Sammy.... Matter of fact my router sits on a cabinet 6 feet off the floor. I get coverage over my whole .7 acre Ponderosa while listening to music riding the mower!
Click to expand...
Click to collapse
A lot of this sort of problem can be fixed by going to 5 Ghz - which may mean a new router if you are using a router that isn't dual band. Most of those other devices in homes (and in your neighbor's homes too) are on 2.4 Ghz so there are a lot of things that compete for that spectrum that aren't even WiFi.
No WiFi issues here
No wifi issues here. I was on stock for about the 1st 30 days on the device and have rooted and installed various ROMs since. I would argue that this device has better wifi than other devices in my house, though my router is not AC so I have no comment on AC performance. I do have an issue with N 5 ghz networks not being seen right now, but that is something I induced.
Too many factors to consider but I can say if other's haven't had issues than it's likely something else.
Distance from access point
Access point's distance from other electronic equip.,
Wireless channel
G or N connection
latest firmware on wireless access point
cabling on AP
trying a different Access Point or wireless network altogether (coffee shop, etc)
wireless sucks to troubleshoot. Constantly changing settings until some magical combination works for all of your equipment.
like to connect my Nexus 5 to wireless N I have to set my 5Ghz channel to be on upper or lower frequency band or something- can't remember which it's supposed to be, though. My PSP needs the 2.4Ghz radio set on a b/g mixed setting. That's the only weird wireless settings I've ever needed to actually get specific devices to connect.
if you're looking for advice we'd need to know the model of your router/access point, though I'd probably go look at a forum where people talk about it.
Hi,
I am wondering, if anyone else having this problem...
My best available 2.4 ghz wifi channel is 13 (2472). If I select this channel my tab does not find the wifi anymore ("out of range"). All my other devices are running on channel 13. All other channels working.
Tried it with stock rom + stock kernel as well as with stock rom + latest UpInTheAir kernel, iron rom + UpInTheAir kernel, iron rom + stock kernel, factory reset, clean flash etc...
Can anyone confirm channel 13 is working on this tab?
SM-T805
Thx, brgds!

WIFI slow / disconnecting

Hi
I received my 3T yesterday. I am having issues with WIFI
WiFi network drops frequently and the mobile data is used for some time and then WIFI is connected again. See attached .. This happens even when moving between rooms of my house
I think this happens when the mobile wifi changes from 5GHZ to 2.4GHZ when I move away from router
I have updated to OxygenOS 3.5.4 as soon as I received the mobile
The signal strength of the 3T is also very low
I have a 2 year old moto X 2014 and the moto beats the 3T at every place in my house
The signal strength and the wifi speed both are better in moto X
I have checked at various places
I have wiped the cache. Tried changing 2.5GHz to 5GHz
Changed Channels.. Tried all the things that I could find on the internet
But still problems
So is this a hardware problem and should I ask for a replacement? Or is this some Software bug which can be resolved
My router is ASUS RTN66U and a lot of other devices work seamlessly on that router and hence pls dont suggest to change the router
Awaiting replies
Regards
Ajjaykummar
I think this is a bug related to 3.5.4. On 3.5.3 my WiFi worked a lot better, but LTE Advanced is faster on 3.5.4. You can try a custom rom or downgrading, there's also a leaked OxygenOS 4 rom out.
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
I'm having the exact same problem. I stream a lot. Very annoying when music video or gaming gets disconnect so often. My Galaxy Note 4, & s6 works fine.
Iajay said:
Do you have wifi issues now when u have 3.5.4
I don't want to install new Roms. As I may have to return it in case this is a faulty piece
Click to expand...
Click to collapse
yes, it started on 3.5.4.
here is a screencap of the issue
You can see in the screen cap that the mobile is connected to ASUS5 (5GHZ)
Then as I move away from the router the signal weakens and then the wifi disconnects .. and then it connects to ASUS (2.4GHZ)
Earlier it was connecting to ASUS but with a exclamation mark (without internet).. I waited for 15 minutes but it did not connect
Then I would connect if I switch off and on the wifi toggle
After that I did a factory reset and now you can see the screencap
It connects after a minor delay.. So is this alright
My other mobile - Moto X 2014 simply switches instantly from 5GHz to 2.4GHz and vice versa.. not even half of second is taken on moto x
Give the device a static IP use 2.4 network as it's more of a long range band. I tend to use the 5 band for stationary stuff. My WiFi works fine but all my home devices have a static IP.
This are the things that I did
1) Factory reset
2)Use Legacy DHCP client (under Developer options)
3)Disable Smart Wifi switcher (Advanced Wifi setting)
4)Static IP
This seems to solve the disconnection issue .. I still feel the wifi signal is weak compared to my other devices
Hope this helps someone facing the problem
regards
I had the same Problem on OOS 3.5.3/3.5.4/4.0 at the OnePlus 3T.
I tried every Solution on the internet and nothing worked for me.
But after i looked into my Router-Setup i saw the DHCP Section where i selected 'Renew DHCP every Day'
>>> Screenshot what i mean - imgur.com/KakQX3i.png <<<
After that it works perfect. No connection-issues anymore.
mine is already one day..
I thought it was resolved... but again I noticed slow wifi speeds
thinking of replacement
haven't had the phone long enough to experience disconnects but wifi is definitely slow...
I have a 200mbps connection, getting 160mbps on desktop with LAN cable, 110mbps on my OPO, only 50mbps on my OP3T....
all tested through speedtest with the same server location.
OP3T is chinese version flashed with oxygenos 4.0.1
edit: later tested again with OP3T getting up to 90mbps but still 20 less than the OPO
I have same issus like lajay. The Galaxy S7 from my wife works perfekt in the same Network!

WiFi strength, range, and throughput

Rate this thread to express how you think the Google Pixel 2's Wifi performs. A higher rating indicates that it has excellent range, throughput, and signal strength. Like when you're taking a dump in the bedroom upstairs, do your videos have to buffer or do they come through without interruption?
Then, drop a comment if you have anything to add!
2.4ghz signal strength is improved over my OG Pixel, but the 5ghz reception for me has been significantly worse to the point that I can't use 5ghz in my home with this phone as it has to be much closer to the router than my OG pixel which I can go anywhere in my house with. Anyone else experiencing the same?
Using speedtest.net on 5ghz, downoad speeds on my Pixel 2 are about 20-50% slower than my Nexus 6P.
I've been noticing a lot of drops with 5ghz where my old Nexus 5x has been solid. Lately, it's been from the next room over from my router. I've switched over to 2.4 and will test that out over the next few days.
guysalami said:
2.4ghz signal strength is improved over my OG Pixel, but the 5ghz reception for me has been significantly worse to the point that I can't use 5ghz in my home with this phone as it has to be much closer to the router than my OG pixel which I can go anywhere in my house with. Anyone else experiencing the same?
Click to expand...
Click to collapse
If it's on a 5GHZ network it will always lose connection if you aren't close to your WiFi router. That's how 5GHZ just works.
https://kb.netgear.com/29396/What-is-the-difference-between-2-4-GHz-and-5GHz
Cellphone genius said:
If it's on a 5GHZ network it will always lose connection if you aren't close to your WiFi router. That's how 5GHZ just works.
https://kb.netgear.com/29396/What-is-the-difference-between-2-4-GHz-and-5GHz
Click to expand...
Click to collapse
How profound, you also lose connection to 2.4ghz wifi if you aren't close enough, that's just how it works!
However what is being said here is that the 5ghz reception on the Pixel 2 is not great. At a range where my OG Pixel and laptop are both showing around -68dbm signal strength the Pixel 2 is showing -80dbm and can't hold a stable connection to 5ghz. I doubt there is anything wrong with it and most likely this just boils down to the design of the antennas and case. The 2.4ghz wifi strength seems to be slightly better than my OG Pixel.
guysalami said:
How profound, you also lose connection to 2.4ghz wifi if you aren't close enough, that's just how it works!
However what is being said here is that the 5ghz reception on the Pixel 2 is not great. At a range where my OG Pixel and laptop are both showing around -68dbm signal strength the Pixel 2 is showing -80dbm and can't hold a stable connection to 5ghz. I doubt there is anything wrong with it and most likely this just boils down to the design of the antennas and case. The 2.4ghz wifi strength seems to be slightly better than my OG Pixel.
Click to expand...
Click to collapse
Where are you getting this information from? Are you doing internet speed tests?
Cellphone genius said:
Where are you getting this information from? Are you doing internet speed tests?
Click to expand...
Click to collapse
On the phones I am using WiFiAnalyzer app from VREM Software to get signal strength information. There are lots of others available in the play store. I have a wifi analyzer application on my desktop as well to read out the dBm values for networks from my laptop.
I concur - 5GHz WiFi lacks range. 2.4GHz WiFi appears fine, though.
5 GHz Band has a smaller coverage area than 2.4 GHz. It has nothing to do with the phone..5 GHz band is the better one to be on. It has more non-overlapping channels which means less traffic assuming you don't pick a busy one. 2.4 GHz band only has 3 channels that don't overlap.
Like with the 5X and the 6P.
Pixel 2 starts with 5Ghz when I reboot the phone and minutes later change to 2.4Ghz and never come back to 5Ghz until the next phone reboot.
This is happening even near the router and in a small house that have 90% 5Ghz signal even in the most remote areas.
The 5Ghz traffic is also pretty low in the area compared to 2.4Ghz which is more crowded.
The router used is an Asus OnHub and both SSIDs have the same name.
Sent from my Pixel 2
some problems with wifi, on 3 different routers, no miracast
Hi
We have a pair of Ubiquiti UniFi AP-AC-Pro WAPs at opposite ends of the house to provide decent coverage throughout (long skinny house with solid internal walls). My Pixel 2 always connects at 5GHz using 802.11ac and stays connected at 5GHz using 802.11ac, and the UniFi WAP controller software shows that the phone connects at a TX rate of between about 500Mbps and 900Mbps depending on distance from the WAPs. With the phone about 10m from the nearest WAP, if I run an ftp server on the phone and use an ftp client on a PC to copy a 1Gb VOB file up to the phone and then back down again, I get a throughput of around 55-58Mb/sec (440-465Mbps) in either direction.
I suspect a lot of the problems reported are due to the generally poor quality of consumer-grade WiFi WAPs.
Same here! My pixel 2 wont connect to the 5ghz network unless its near the router. And also WiFi disconnects automatically frequently. Any fix for this???
Haris, that depends on your wifi signal. If it's strong, the phone is defective, and you know the "cure" for that. If you're going through anything large and conductive, or noisy - a refrigerator, a microwave oven that's running, 5 walls, etc. - that's the problem and you have to get some signal to where you are. (I could never use anything on my deck, which had to shoot 2.4MHz through a microwave to get to the router, when the microwave was running. the only "solution"? Wait.) Now, in a larger house, with a more centralized router, no problem anywhere. No problems finding a clean 2.4 MHz channel, so I have 5MHz turned off.)
Does anyone know the maximum wifi speed possible on a Pixel 2 XL?

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