[Q] No phone audio - Moto X Q&A

Okay...went back to stock after being rooted with safestrap blah blah blah...RSD'd back to stock and now when someone calls me, or when I place a call, I can't hear the other person and they can't hear me, at all. This occurs on all calls, not just here or there. Also sometimes the phone.apk will FC, and also sometimes the phone will reboot. I have filed for a warranty covered repair with Moto but I am holding out to send it in until after I get the soak test to see if maybe it is software related and not hardware. After the problem first started to occur I RSD'd back to stock again and it didn't do me any good leading me to believe it is indeed hardware. If anyone has any idea on how to solve this problem please let me know. I really don't want to have to go without a phone for 5+ days, especially in light of this soak test coming up.
Thanks in advance everyone!

Really? Nothing?
Sent from my XT1060 using Tapatalk

Related

Microphone Issues ?=(

Well this is Bionic #2 for me and I am still having bad luck.
Bionic #1 had a defective WiFi adapter and my Motorola Rep swapped it out.
Bionic #2 is giving me issues with the microphone and I was looking to see if anyone had any ideas.
For the first 24 hours I had the new phone I was talking on it and all was good. Then all of a sudden people were saying "Hello....You There?" and what not becuase they couldnt hear me.
But when I turn the phone onto Speakerphone, they can hear me fine. As you can imagine this is a PITA to have to put all your calls on speakerphone. I have been using my bluetooth headset also and that works but still I don't get what the issue is.
Occasionally the microphone will turn on for a few minutes and work then it goes back to its old tricks.
I have it flashed back to stock and that didn't do anything either.
Does anyone have any other suggestions that I can try?
I haven't experienced the issue you're having but I did exchange my first Bionic because people said the voice quality was horrible when I was talking. My new phone seems to have the same issue. Surprising because a lot of people are raving about the sound quality. When I turn the LTE off and use 3G everyone said it sounds clearer.
This isn't the best advice, but I had to exchange the bionic 3 times,and now I finally have one that works. So, if you still can, exchange it.
Yeah I got the phone for free from a Motorola Rep and I kinda feel bad having him replace these phones but it's hard to talk business on speakerphone in front of other people. Hard to complain about things that are free but I sold my TBolt once I got the Bionic. So now I'm all in with Motorola I guess.
I am assuiming that he is going to send this one back to the "lab" as he says, so if something happens with it and I hear back I will post.
Stange enough I un-rooted and went back to stock again after going to the Th3ory 1.2 ROM and the mic started working for about 4 hours today and then crapped out again.
Part of me just thinks there is something wrong with the software but I am stumped.

[Q] Call problem

Well, sometimes when somebody calls me or I call them I can't hear anything and they can't hear me, so need to reboot, after that all is well for some time...
Anyone has a fix for that, or know how do repair it without reboot??
Thanks
maybe a software is the cause? I remember when I was on HTC, there were times this happen to me - a hard reset solve the problem for me though.
Thanks, I'll try that... Since you are the only one that replied
Sent from my GT-N7000 using Tapatalk
Well i got it, need to switch to WCDMA only, then it works like a charm... weird but it works
delacius said:
Well, sometimes when somebody calls me or I call them I can't hear anything and they can't hear me, so need to reboot, after that all is well for some time...
Anyone has a fix for that, or know how do repair it without reboot??
Thanks
Click to expand...
Click to collapse
This happened to me too. I noted it since few days. I have keep some suspicious SW on hold, these are
Cool Volume
Pocket Blonde
Smart Answer
lets c, after freezing these i have not noticed issue, will try unhold one by one n watch, if i find exact issue.
dr.ketan said:
This happened to me too. I noted it since few days. I have keep some suspicious SW on hold, these are
Cool Volume
Pocket Blonde
Smart Answer
lets c, after freezing these i have not noticed issue, will try unhold one by one n watch, if i find exact issue.
Click to expand...
Click to collapse
thanks let me know if you found out something!
some people have reported problems with the noise cancellation. try turning that off.i think the option is available once the call is started. if so, you could try covering the top microphone hole.
I have this issue also. For me I most notice it when I am calling someone over bluetooth. All of the sudden it will just become silent. I hang up and call back with bluetooth turned off and everything is silent. I can tell that the other person answers the phone because of the screen but it's silent and they can't hear me. The only thing that will get my phone working again is a reboot.
I'm on rocketrom v20 btw.

[Q] HTC One weird issue ? Network problems

Hi guys, I have a very strange issue with my HTC One regarding call reception, I've tried to search but can't really find anything so I hope this post is ok.
Firstly- I'm running the latest TrickDroid ROM, and whilst I'm 90% sure this problem existed on Stock there's still that 10% of me that isn't too sure.
Basically, whenever my girlfriend calls me, most of the time it doesn't show her contact name (it will if I ring her, however), and instead just display the phone number, but not with ANY OTHER CONTACT. (just realised the only thing I can think of differentiating her from any other contact is I have a direct dial widget on my homescreen for her)
Then, to make things even weirder, almost every time she tries to call me my phone will ring for a SPLIT SECOND, and then will cut out; and I won't have any missed calls.
She's told me about this for weeks now (she hates my phone, but I love it :<), but earlier I noticed what actually happens, as my phone was right in front of me.
When she calls, there is the split second ringtone, but then I noticed my network reception completely cuts out! This only lasts a few seconds then usually its fine, however there are times she's notified me that she's been trying to call for up to ten minutes to no avail (which I can see would be extremely frustrating).
Is my phone faulty? Should I take it back to Carphone Warehouse or is there anything I can try/do about it, also if anyone else has this problem I'd be intrigued to see how many!
Thanks guys, only flaw on a near-perfect handset!
no suggestions
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
I didnt see any name only numbers when people calling me, that was on trickdroid.
I went back to stock and the problem solves, now im using Revolution and no problem at all. So i think i choose something wrong in trickdroid or its a bug, but im glad with my revolution now.
checksum123 said:
Put back the stock Rom and see if it happens, you are the only one who can test it.
Also, try calling yourself from time to time either from a pc or another phone, the fact that it is your girlfriend calling doesn't have anything to do with it
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
The thing is, I'm so sure it was an issue on stock aswell, since I was on stock for at least a week before I flashed TrickDroid, and my girlfriend was complaining about my phone as soon as I got it.
You say my girlfriend calling has nothing to do with it, I shall repeat again it is ONLY her trying to ring me that causes this issue, I make and receive a lot of phone calls and have a very active social life - my unlimited minutes tariff reflects this, and only when she calls does this strange problem occur.
The fact her contact doesn't display is just a minor problem I can live with, I'm more concerned about the fact that when she calls my reception drops almost instantly.
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
checksum123 said:
It must be a coincidence then because there is no logical explanation to this
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
is fast dormancy a thing that could be concerned? can't quite understand it as i'm not quite sobre at the moment but this seems like it could be related?

Call quality - going silent from the other end?

Hello,
I have the UK unlocked HTC One, currently running Android Revolution HD 12.2. I've been experiencing really poor call quality - as well as the person I am calling being very quiet, apparently from the other end I simply 'cut out' with some regularity. This happens whether or not there is a case on the phone (although neither of my cases blocks the hole on the back for noise cancelling.) Today, for example, I had to call one person three times before they could hear me, but I also cut out mid conversation at points.
This is getting seriously irritating. Is there any way that I can prove that this is happening - any mic tests etc that can be done? Or is my only chance to go back to stock, take it into the shop, and hope they can replicate the issue?
Cheers for any advice!
Cpfoxhunt
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Cpfoxhunt said:
Is there any chance that this issue could be solved by flashing a different Radio? I'm on EE UK, using their LTE network, and I'm not sure which radio would be best for battery/connection! I'm currently running Android HD 20.1.
Thanks very much for any advice!
Click to expand...
Click to collapse
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
AllAboutTheCore said:
I get this aswell, I'm on Tesco which is O2 but often the other person says they didn't hear me, like it went silent for a second or so. I read somewhere about holding the phone and covering the mic as a possible cause but I know I don't hold anywhere near the bottom of the phone. Every single time I make a call aswell there's like a 2 second pause before anybody can hear me, this bugs me also.
I haven't seen a solution anywhere so I too would like an answer.
Click to expand...
Click to collapse
That sounds like the exact same problem, and it happens whether or not I'm using a case. I'm *definitely* not covering the cut-out on the back either.
I'm going to try flashing the Orange UK radio, will report back on whether or not it works!
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Narom88 said:
Dont see flashing to a different radio working.
I had my fully updated stock HTC One develop a problem with the Mic about a month ago, so i sent it back. HTC couldn't fix it so sent me a new one....just three days later that developed exactly the same problem.
Click to expand...
Click to collapse
How did you test the problem? I'm having trouble flashing the radio and the problem is sufficiently intermittent that I'm going to have a hard time proving it when I take it back to the shop.
If the problem is intermittent then i doubt you have the problem, once i got it it never went away.

[Q] T-Mobile D9592 No sound or mic.

So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
There are no "custom" per say ROMs besides the cm11 one Playfulgod and I have posted in the dev section. If you're on 4.2.2 download Playfulgod's cm11. But it doesn't stay booted and there is no data. Download mine ,which is only Playfulgod's cm that I've modified to boot with 4.4, and the is no sound but it has data and stable boot. I don't suggest either one as your fix though. If you flash the stock 4.2.2 or the stock 4.4.2 software to it and there still is no sound except through the headphone jack then I can't imagine it not being a hardware issue. I mean it pretty much has to be a hardware issue.
And besides the kats at these stores selling you the phones or answering your questions, stereotypically no smarter about the devices than any other 20 year old that has googled and memorized the specs of the phones. They know specs and sales pitches. Other wise they have to revert to the computer and go through a series of elimination questions to diagnose your issue. Ive even had to show one rep how to use lg PC suite to flash his g2 back to stock. And that's the standard issue software that we all have.
My best guess on your issue is the device could have been dropped or damaged in some way that has loosened or broken a connection or part inside rendering the speaker useless. But that's my opinion.
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Notabelic said:
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Click to expand...
Click to collapse
Absolutely. I would hate to have to through in my ear buds every time I had to answer a call
Well after installing Master Volume Control, I have been able to test that the speaker does in fact work. But no sounds of any kind aside from voice call, work, the normal beep you get when using the volume rockers. This is starting to drive me crazy.
might have solution
Just received my refurbished flex phone, realized no sound from speaker. Popped the back off a couple times, suddenly I hear sound! The cable over the battery when lifted and remove the crease caused by shape of battery removed, speaker now works! I hope this helps you. Best of luck.
Notabelic said:
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
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