[Q] Sim card Not Detected - Xperia Z1 Q&A, Help & Troubleshooting

Got my Xperia z1 yesterday, went to put in my sim card, and the phone states "Sim card inserted, shutting off" and restarts itself, then, when it turns back on though, it tells me i havent got a sim inserted, and hence i have a fairly useless phone. I take out the sim and it tells me "Sim removed, shutting off" again, and this cycle repeats itself. I Scoured other XDA threads and ultimately found the phone was not sim/network unlocked. I've done a factory reset, and still nothing. I tried my sim in my other phone and it works fine. If anyone has any reason why my phone can detect the sim card but not use it, and has a fix for this problem, i would be endlessly greatful, thanks all.

Send it back to where you got it from for a replacement
Sent from my C6903 using XDA Premium 4 mobile app

I was hoping to avoid this, but its looking like the only option, thanks

I would have done this first. If I spend so much money on a device (Or if its on a contract) and they send me something that does not work out of the box, I would send it back, you don't know what else is defective on the unit

gregbradley said:
I would have done this first. If I spend so much money on a device (Or if its on a contract) and they send me something that does not work out of the box, I would send it back, you don't know what else is defective on the unit
Click to expand...
Click to collapse
I did not send it back immediately because I had a regular sim card which i cut down to micro-sim size, so my first suspicions were that it was a sim card problem, but after trying all these methods (Including other sims) i realise now it is defective, so I'm sending it back. Thankyou though

Related

"No SIM"?

Tilt was previously working. Now shows "No SIM" on screen when any SIM is inserted.
Any idea what the issue might be?
I am not the current owner of the tilt, nor do I have access to it to test anything, so that is basically everything I know about it.
What is your best guess?
Thanks
is it your phone or is it a phone you got of e-bay.
If of e-bay it may be that yur IMEI is barred.
saopacic said:
is it your phone or is it a phone you got of e-bay.
If of e-bay it may be that yur IMEI is barred.
Click to expand...
Click to collapse
Ebay.
Well if that is that case great, because my carrier does not ban IMEIs, so it will work perfectly for me.
Is that really the message you would get if your IMEI was dissabled though? That doesn't really make sense, as it would see the SIM and you would see it say: Searching for network... Registering... and then it might say no SIM, but it says no SIM right away, so that can't really be it.
Any other ideas?
this is usualy a bad sim card..
usualy either a worn card.. or possibly an issue on the att side with your sim number
if you frequent any core att stores you might could get a free one..
I stopped bidding for it on eBay, cuz I don't feel like taking the risk.
It sold for $127.50
Sounds silly, i know, but i had the same a while ago, found the sim goes in and locks shut back to front the contact part going in last, just maybe this simple
I had a similar problem with my new Tytn II. Only 3 days old and after I took out and reinserted SIM, I got the "No SIM" message, same problem with another SIM card as well.
Just as I was ready to return the device, after a final test with my SIM card, it decided to work. I have not taken out the SIM since and this problem hasn't shown up.
There have been a couple of threads on this problem.
It would seem that the design of the SIM connector is not all that it should be.
My main SIM sometimes wouldn't connect and another couple of SIMs would not connect at all.
A piece of paper, folded if necessary, inserted between the SIM card and the metal clip to increase the contact pressure has completely fixed the problem on mine, but apparently it has not worked for everyone.

No Service- HELP!!!

I bought new TyTN II, and when I insert my sim card, he doesn't recognize it, in the top of the screen is text NO SERVICE. In the start/settings/connesctions/connection setup, there is no my country to select, or my operater. Does the new cooked ROM may solve my problem? Please help...
buware said:
I bought new TyTN II, and when I insert my sim card, he doesn't recognize it, in the top of the screen is text NO SERVICE. In the start/settings/connesctions/connection setup, there is no my country to select, or my operater. Does the new cooked ROM may solve my problem? Please help...
Click to expand...
Click to collapse
Sounds like its sim locked to me read the WIKI PAGE you will get everthing off there as to what to do
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
buware said:
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
Click to expand...
Click to collapse
Does it say no sim card, or just no service. If it doesn't recognize the sim card. then it is probably sim locked. If it recognizes the sim card, but just offers no service, it could just be your connection settings.
buware said:
I was trying to find something about sim lock, but there is no free solution, just paying... But, are You sure that my problem is locked sim?
Click to expand...
Click to collapse
Do as this thread goes it will do all you need
http://forum.xda-developers.com/showthread.php?t=433835
Hello,
I didn't want to start a new thread, because this one is somehow connected with my problem
So here it is:
I've been using my phone for about a month, it used to show full network ect. My friend gave me an anthenna for gsm mobiles (well, sometimes it didnt work properly when I was in the basement i.e.) so i tried it. Worked perfectly, except it was sticking out. So i thought that I don't want to use it and disconected it. Since then it shows no service, sometimes "1 dot" in network display. Tried hard reset - didn't work. When i put the anthenna back, it shows full network again.
Please, tell me, what should I try.
Thank you in advance
I seem to recall reading somewhere here that once you put in an external antenna, something gets tripped and the phone will only work with an external antenna from that point on.
Sorry -- don't recall any details. Try searching.

About ready to give up, lol. Hopefully someone can help!!

I know I have other threads on this but decided to give all my symptoms and what I have done up till now in one thread.
Ok, so to begin........ I had the power button problem on my Captivate as well as other problems, phone would get hot and smell and do weird things. So I decided to buy a broken phone off ebay and change out the motherboard.
I swapped boards and the new board had a lock on it so I couldnt get into the phone so I restored it to factory defaults. After that I was able to get into the phone and it works great except for the fact it will not connect to the network! So I have a camera and a wifi device.
Here is a list of problems I see.....
When phone boots up without sim card it doesnt ask for a sim card to be inserted
when sim card is inserted it doesnt read it (card and card holder work fine on other motherboard)
No network but wifi works fine
Baseband version - unkown
phone number - unknown
mobile network type - unknown
service state - out of service
mobile network state - disconnected
imei - unknown
imei sv - unknown
I have tried pretty much everything I have read on the forum....
Rooted phone and installed a custom rom and corn kernel - no luck
Mobiletechvideo method - no luck
moved efs folder from old motherboard to new motherboard - no luck
did a CWM backup on old motherboard and copied it to new motherboard and ran CWM recovery - no luck
tried Galaxy S unlock and no matter what I do only get the FFFFFF code
Flashed other modems - no luck
in hex editor my nv_data.bin files look fine.......
00188008|2e|34|00|00|00|00|ff|41|.4....A
00188010|54|54|00|00|00|00|53|47|TT....SG
00188018|48|2d|49|38|39|37|5a|4b|H-I897ZK
00188020|41|41|54|54|00|00|00|00|AATT....
So anyway, Im at the end of my rope so hopefully I can get some insight before I just give up (which I keep saying I'm going to do but havent yet, lol)
Thanks!
It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.
jmtheiss said:
It may not matter, but have you tested someone else's SIM card in the phone that's not detecting yours? If it won't read two different cards, but all the software parts are looking like they're functioning correctly, it's possible you have a lemon SIM card reader.
I don't know if that's something that could be replaced, but if you test it and it won't read the second card, it might be worth getting in contact with Josh (connexion2005) at mobiletechvideos to see if replacing the SIM card reader is something they can do.
Click to expand...
Click to collapse
Yes I have tested other sim cards and they dont work either. I had thought of this too but I put the sim card reader/holder on the other motherboard and it reads fine.
Here's an interesting twist......
started looking around in root explorer and looked at dev/block, only folder in there is dev/block/void and it is empty. Maybe this could be the cause? If so anyone know how to fix it, lol
This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium
connexion2005 said:
This very well may be a modem defect. Do you have the background story for how it became this way?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
It was a phone with a broken screen I bought off ebay, took the motherboard out and put it in my phone which has a bad motherboard. Hasnt worked since I switched it out so that as far back as I can go. If it was a modem defect would the wifi still work?

[Q] New Xperia Z1 No Signal Whit any sim.

Hey just got new z1 for my wife.
worked fine in 3 days then suddenly NO SIGNAL from provider.
Took my simcrad in that phone no signal.
put my wifes sim card into my z1 then i got signal
Some thing wrong whit the z1?
Have googled hole day cant find a solution plesae help me?
anybody have the same problem?
Cheers Stian
Go via Warranty.
Well same happened to me at first I though was the sim reader but it was the rom that suddenly stop reading the sim and I don't know why. The solution was to flash a different rom and now I am with kitslim. To check the sim reader I used the app "sim card by gsmdev" such app allows to read the sim information like contacts imei etc so if that app reads that info means that the sim reader is OK and you need to flash a different rom or the same. Hope this help
Sent from my C6903 using XDA Premium 4 mobile app
check "network mode" in "mobile network settings" .....
Arnisen85 said:
Hey just got new z1 for my wife.
worked fine in 3 days then suddenly NO SIGNAL from provider.
Took my simcrad in that phone no signal.
put my wifes sim card into my z1 then i got signal
Some thing wrong whit the z1?
Have googled hole day cant find a solution plesae help me?
anybody have the same problem?
Cheers Stian
Click to expand...
Click to collapse
Check if your imei is intact, perhaps you could flash an FTF file which will replace the OS so back everything up first.
Make sure you are inserting the sim correctly (i know you probably are but it's worth checking) ones the sims in the phone it should reboot, could be that the contacts which hold the sim aren't raised enough, don't bother fixing them just take it back if that's the case, if the sim has been inserted incorrectly then theres a chance that the contacts may be bent and if that's the case then your warranty will be void, but in all fairness it sounds like a dodgy phone rather than any of the above.
I'd still do the FTF flash anyway, it's probably the best shot you've got, oh and i've noticed that some peoples phones will read sims and others won't so the fact that it works in yours and not hers although weird, isn't conclusive. Try another sim too.

Please help, No Sim Card/Emergency Calls only

Any advice would be greatly appreciated. I have searched and could not find an answer to my issue. I purchased a T-mobile variant Galaxy S6 it was stuck on the Samsung logo but I only paid $100 so I figured worst case scenario sell it for parts. I managed to get it to boot everything works except cellular service. If I remove the Sim it says "Sim Card Removed" Restart. After restart it goes immediately to No Sim Card . I insert the Sim and it says "Sim card Detected" Restart. After Restart No Sim Card???? Checked IMEI its clean, flashed stock via Odin, pulled what little hair I had left out. Any words of wisdom? Thank you in advance for your time. forgot to add no mobile networks option at all in settings?
Does the SIM card work in another phone?
yes sim card works in other phones
Could be why you paid $100 for it. If your SIM works in another phone then there is a issue with the S6 being able to read your SIM. Have a friend with T-MOBILE? Try their SIM card. You might have a picky SIM.
of coarse it's why I paid a $100 for it, no matter what I can get my money back out of it but I was hoping to be able to fix it. Tried several sim cards same thing it recognizes the card restarts no sim card. I was thinking it might be the sim card reader itself but the fact that there's no Mobile networks in settings makes me think it's software related? Oh well I guess parts on ebay here I come. Anyone need a new display LoL
Same issue
Hi there. I have exactly the same issue with an O2 unlocked S6. I used my Ee sim on it till two weeks ago when suddenly i lost all network capacity (same as you). Previously i flashed an unbranded stock firmware in order to get rid of the o2 logo (may seem stupid but that was what i did). After 2 weeks of normal use with the new rom suddenaly i couldn't give/receive calls /texts. Since, i tried wiping, flashing, advanced wiping etc but same issue. Any advice is more than appreciated.

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