Phone desn't work - LG Optimus 4X HD

This is my first post here in xda although i'm a frequent reader.
Today i tried to istall CM and follow some tutorial. During the procedure, my phone reboot and now is stucked in LG logo.
I don't know what to do, and I read a lot of threads here and didn't find a solution.I tried factory reset, i tryed this http://forum.xda-developers.com/showthread.php?t=2069723 (one of the programs don't work on windows 8).
Could you please tell me the best and simpliest way to solve the situation?
Thank you

seveloso said:
This is my first post here in xda although i'm a frequent reader.
Today i tried to istall CM and follow some tutorial. During the procedure, my phone reboot and now is stucked in LG logo.
I don't know what to do, and I read a lot of threads here and didn't find a solution.I tried factory reset, i tryed this http://forum.xda-developers.com/showthread.php?t=2069723 (one of the programs don't work on windows 8).
Could you please tell me the best and simpliest way to solve the situation?
Thank you
Click to expand...
Click to collapse
You haven't followed the tutorial correctly, or you didn't have the right version of Stock first, or you didn't root first...
The program works absolutely fine on Windows 8 as I run it on Win 8 (& 8.1) 64-bit with no issues whatsoever.
Just slow down, re-read and follow the instructions correctly.

seveloso said:
This is my first post here in xda although i'm a frequent reader.
Today i tried to istall CM and follow some tutorial. During the procedure, my phone reboot and now is stucked in LG logo.
I don't know what to do, and I read a lot of threads here and didn't find a solution.I tried factory reset, i tryed this http://forum.xda-developers.com/showthread.php?t=2069723 (one of the programs don't work on windows 8).
Could you please tell me the best and simpliest way to solve the situation?
Thank you
Click to expand...
Click to collapse
i believe your bootloader must still be locked. dont torture yourself to flash kdz to go back if u are going to try again for a custom. try again and again until u unlock bootloader and flash the recovery. plz dont ask how. search. u will find everything. i used to have windows 8 x64 too when i did all the procedure in summer. u will be fine , u only need to find the right guide :good: there are 3 ways to unlock the bootloader.

Probably i did something wrong because the program crashed every time I tried to load the kdz file. I tried again and finally the phone starts again.
I don't know what I did wrong before, but probably I need to study a little more before trying to install a custom rom.
Thanks!

Related

[Q] LG Optimus 4x HD gets stuck on boot animation,please help

Hi All,
Sorry if this is a duplicate but everything I have seen at least has not helped me further.
I wanted to root my phone yesterday and everything (tutorial here with o4xr) the went well till it installed busy box where the computer froze and then shut itself down and so I tried to turn restart my phone normally. Now its stuck at the bit where the LG animation is and goes no further.
Here is what I have already tried:
Rerunning the o4xr/root method again
Hard Resetting (selected and running all options available)
LG Service App (windows) -> always fails on communicating with device... works up until that and I do see the SW Ugrade splash.
My version is the EURO Open v10h or something like that.
Please help me fix... This is the first phone I havent been able to root, any suggestions?
try flashing following this tut http://forum.xda-developers.com/showthread.php?t=2069723
Thanks
laufersteppenwolf said:
try flashing following this tut http://forum.xda-developers.com/showthread.php?t=2069723
Click to expand...
Click to collapse
It worked this time. I guess I was so stressed that I accidently downloaded the wrong firmware. Thanks alot for making me try that route again plus I have a backup now should this happen again.
elbuntu 101 said:
It worked this time. I guess I was so stressed that I accidently downloaded the wrong firmware. Thanks alot for making me try that route again plus I have a backup now should this happen again.
Click to expand...
Click to collapse
Nothing like a brick to freak you out with your brand new device, luckily you got it sorted
Sent from my LG-P880 using Tapatalk 2
Not hard brick, but soft brick. There is a huge difference. Just for your info.
from where can I download .kdz file and the main site is telling
ACCESS DENIED
http://csmgdl.lgmobile.com/swdata/WDLSW/LGP880/AAREBK/V10b_00/V10B_00.kdz
is there any other links for the .KDZ file to be download from
thank you

[Q] Totally messed up Phone

all tries i made to unlock the bootloader, install a usable rom or install a working recovery failed.
my system is totally messed up. booting to recovery results in a lge_security error and my android system process consumes 75 % of the battery power, its empty after 7 hours with display usage at 2 %.
unlocking and installing new roms would take days of trying. and all the numerous hours and several sorts of attempts i spent on it were pointless. i just want to sell this piece of s**t but without a stock firmware its not possible.
is there a method to restore the phone to stock state with a LG software tool for selling ?
if so, does it also work with the 262-000 phone which is truly the worst product i ever bought ?
please help, this is far from usable, even with my connected batterypack it just discharges slower and starts to heat like a stove.
greetings and lot of thanks for your suggestions.
Henka85 said:
all tries i made to unlock the bootloader, install a usable rom or install a working recovery failed.
my system is totally messed up. booting to recovery results in a lge_security error and my android system process consumes 75 % of the battery power, its empty after 7 hours with display usage at 2 %.
unlocking and installing new roms would take days of trying. and all the numerous hours and several sorts of attempts i spent on it were pointless. i just want to sell this piece of s**t but without a stock firmware its not possible.
is there a method to restore the phone to stock state with a LG software tool for selling ?
if so, does it also work with the 262-000 phone which is truly the worst product i ever bought ?
please help, this is far from usable, even with my connected batterypack it just discharges slower and starts to heat like a stove.
greetings and lot of thanks for your suggestions.
Click to expand...
Click to collapse
Seems as if i am not allowed to call members lazy when they don't try before they post, also seems i can't say it sucks to be them when they mess up their device and give up before they try anything
I Apologize @Henka85 please refer to my below post for the appropriate support
penguin449 said:
Lazy, Lazy, Lazy.
The only reply i can give is that it sucks to be you..
Click to expand...
Click to collapse
Lot of Thanks again.
I was looking for someone able to gíve an reply like "yes, there is such a kind of tool" or "no, there isnt".
The KDZ flashing methods and 90% of the tools here dont work or dont restore the recovery on 262-000.
I rather sell it really cheap than spending another days of my rare sparetime, just to discover i have to reflash KDZ with my current state.
Let me guess, you dont have the 262-000 version, so easy to speak for you, probably.
Henka85 said:
Lot of Thanks again.
I was looking for someone able to gíve an reply like "yes, there is such a kind of tool" or "no, there isnt".
The KDZ flashing methods and 90% of the tools here dont work or dont restore the recovery on 262-000.
I rather sell it really cheap than spending another days of my rare sparetime, just to discover i have to reflash KDZ with my current state.
Let me guess, you dont have the 262-000 version, so easy to speak for you, probably.
Click to expand...
Click to collapse
In future, if you don't know what your doing, then just don't do it, if this was your first device you was to mess with, then it should either have been a spare/old phone you wouldn't mind mucking up, flash the .kdz and see what happens, if you get bootloop it means progress, if your bootloader is not unlocked and you have the error, there is already a thread on it, just do a quick search, a softbricked 4x HD is worth less then half as much as a working 4x HD, try out the toolkit, and try get an adb connection, can be achieved through bootloops sometimes!
Henka85 said:
Lot of Thanks again.
I was looking for someone able to gíve an reply like "yes, there is such a kind of tool" or "no, there isnt".
The KDZ flashing methods and 90% of the tools here dont work or dont restore the recovery on 262-000.
I rather sell it really cheap than spending another days of my rare sparetime, just to discover i have to reflash KDZ with my current state.
Let me guess, you dont have the 262-000 version, so easy to speak for you, probably.
Click to expand...
Click to collapse
kdz flasher works on any version. if it doesnt work for you, try another usb port, or another os, or another computer. it must work, there's nothing telling it not to work in case it's 262-000. try kdz flasher, try lgflashtool, try another firmware. it must work, unless there's a hardware fault, but there most likely isn't
I have a 262-000 and I'm running vanir 4.3 without ANY problems...
I might have to say that the fault lies on you
But you should probably check your drivers or reinstall them if flashtool doesn't work for you.
Once had a similar problem caused by bad/wrong drivers.
Sent from my 4x HD
And don't forget not to use Windows 8, it doesn't work. Use XP or 7.
Gesendet von meinem LG-P880 mit Tapatalk 4
muellersmattes said:
And don't forget not to use Windows 8, it doesn't work. Use XP or 7.
Gesendet von meinem LG-P880 mit Tapatalk 4
Click to expand...
Click to collapse
win 8 here. flashed my phone uncountable times with KDZ updater.
Problem with vanir 4.3 on my P880
Hi ..
I just flashed the VANIR 4.3 on my P880 ,, every thing is ok & I can make outgoing calls , BUT I CAN,T recive any .... when some one dial in my number it t,s busy ( seems like Black list enabled for all incoming ) & I tdiabled Black list & still have the problem .. !!!!! ??? any Ideas ??
I tried CM10.2 & Mokee rom & it was working nice without problems & when I got back & flashed Stock Rom it worked OK too .... so there must be a trick in VANIR which i don,t know ...
i tried to send in the official VANIR thread but i couldn't, cause i,m not allowed cause i,m not a developer .
Edited :
Plrblem solved after applying Google Apps & connected to google services ..
the guide to go back to original rom is here.
if u wanna go give it a good try to install a custom rom, do it. your problem there is the adb drivers. u havent installed the adb drivers for the phone to go to adb and unlock the bootloader. if u cant install adb drivers , the easy way is to install the android sdk x32 version ( even if u r on x64 windows ) and update it. And i will agree on the above thread. u are lazy u should do a very very good search in forum for guides to help u do whatever u want. to root - unlock bootloader - install recovery - install a custom rom is like 30 minutes in total if u follow a good guide !
edit: oh i was really late to see the thread so problem is solved?
---------- Post added at 07:54 PM ---------- Previous post was at 07:50 PM ----------
Life'sGood said:
win 8 here. flashed my phone uncountable times with KDZ updater.
Click to expand...
Click to collapse
i was on windows 8 x64 when i used it. it worked fine

[Q] Stuck on S/W upgrade screen tried everything.

Hey guys,
So I had this problem with my 4x because of rooting it there was no baseband atleast it was unkown. I followed a guide but that didn't help. I tried Lg Flash Tool but that gives me a Download error after some seconds. Then I tried putting back the orginal KDZ but it says everything worked but the phone won't reboot like it should. Waited 20 mins to do something.
Running Windows 8 64x
I have no idea what to do now, please help.
win 8?
just flash again but on win 7 or XP...On win 8 is not working lg tools...
tabator said:
just flash again but on win 7 or XP...On win 8 is not working lg tools...
Click to expand...
Click to collapse
Done that it gives an failure after 10-20 seconds with Download Failure..
....
Try this http://forum.xda-developers.com/showthread.php?t=2069723
tabator said:
Try this http://forum.xda-developers.com/showthread.php?t=2069723
Click to expand...
Click to collapse
Did that phone doesnt get in S/W Wihout battery or it will for 2 seconds and then it will show a black screen. And it never reboots
...
Elqauto said:
Did that phone doesnt get in S/W Wihout battery or it will for 2 seconds and then it will show a black screen. And it never reboots
Click to expand...
Click to collapse
Works for me on XP with proper drivers...without any problems...
tabator said:
Works for me on XP with proper drivers...without any problems...
Click to expand...
Click to collapse
Are you running it inside a Virtual Machine?
Elqauto said:
Did that phone doesnt get in S/W Wihout battery or it will for 2 seconds and then it will show a black screen. And it never reboots
Click to expand...
Click to collapse
You're doing something wrong. Follow the instructions to the letter, don't rush and it will work.
SimonTS said:
You're doing something wrong. Follow the instructions to the letter, don't rush and it will work.
Click to expand...
Click to collapse
Tried that it only gets a purple/white screen.
Elqauto said:
Tried that it only gets a purple/white screen.
Click to expand...
Click to collapse
running on old lap top XP... try to press and hold [vol -] and [power] until you got the "android recovery figure" and wait until they reboot again, but i think u doing something wrong or you dont have valid drivers...
tabator said:
running on old lap top XP... try to press and hold [vol -] and [power] until you got the "android recovery figure" and wait until they reboot again, but i think u doing something wrong or you dont have valid drivers...
Click to expand...
Click to collapse
It won't even go there. It quickly shows the LG Logo and all the sudden it gets to S/W Upgrade. Can't get in Recovery or anything else.
Whenever I try Flash Tool it gives me a Download Fail with error code 210? Help please.
try to change the phonemode on software update(KDZ) from DIAG to EMERGENCY. that saved me a week ago .i had the same problem
Similar Problem...HELP
Hello, I seem to be having a similar problem. I tried KDZ, as per the flashing tools page, but after running the KDZ unpacking and then it stops at paramenter 210. The phone screen stays at S/W Upgrade, and nothing else happens. The KDZ log stays at parameter 210, and goes no further. I am following all the exact steps. Also in the KDZ Phone Information link/Button, no info shows up about Phone, meaning all fields are blank. Back ground Information: i had before a CUSTOM ROm 4.4+ & later 5.0+ installed, but somehow after some time, my phone stopped recognising any SIMs. Android would work but no Sim was working. I thought it was a hardware defect, but later i checked in Settings> Status, there was no IMEI showing. Something had messed up, I read up that reinstalling the stock ROM may solve the issue, so i tried it. But all i have now is that a phone that doesnt boot up, always shows S/W Update screen. And with KDZ only goes up till parameter 210 (in software status log) and doesent go further. Tried all DIAG/Emergency etc. Is my phone bricked or is there a solution ? Please HELP ..... Any help/suggestion appreciated. Thx
Ofkhan said:
Hello, I seem to be having a similar problem. I tried KDZ, as per the flashing tools page, but after running the KDZ unpacking and then it stops at paramenter 210. The phone screen stays at S/W Upgrade, and nothing else happens. The KDZ log stays at parameter 210, and goes no further. I am following all the exact steps. Also in the KDZ Phone Information link/Button, no info shows up about Phone, meaning all fields are blank. Back ground Information: i had before a CUSTOM ROm 4.4+ & later 5.0+ installed, but somehow after some time, my phone stopped recognising any SIMs. Android would work but no Sim was working. I thought it was a hardware defect, but later i checked in Settings> Status, there was no IMEI showing. Something had messed up, I read up that reinstalling the stock ROM may solve the issue, so i tried it. But all i have now is that a phone that doesnt boot up, always shows S/W Update screen. And with KDZ only goes up till parameter 210 (in software status log) and doesent go further. Tried all DIAG/Emergency etc. Is my phone bricked or is there a solution ? Please HELP ..... Any help/suggestion appreciated. Thx
Click to expand...
Click to collapse
Try using LG Flash-Tool & Follow this below link, may be this might help you out
http://forum.xda-developers.com/showthread.php?t=2179126
and still the problem remain same follow post #7 by RuedasLocas.
Read every post over there and you may find solution to it.
If any of this method help you out thanks my post and thanks the other post that had help you out.
Salman Al-Badgail said:
Try using LG Flash-Tool & Follow this below link, may be this might help you out
http://forum.xda-developers.com/showthread.php?t=2179126
and still the problem remain same follow post #7 by RuedasLocas.
Read every post over there and you may find solution to it.
If any of this method help you out thanks my post and thanks the other post that had help you out.
Click to expand...
Click to collapse
I tried the LG Flash Tool as mentioned in the link. But my update only runs till 10%, and shows 0Kb / 0Kb, and then after 18s returns an error, Failed !. Also there are no 3 ports open as mentined in one of the posts when all ports 1-16 are used/ticked in options. I have only read half of the posts in the link, so maybe there is a solution, otherwise it seems something has gone wrong in the phone
Thanks for the suggestions and link, although not working for me.
Ofkhan said:
I tried the LG Flash Tool as mentioned in the link. But my update only runs till 10%, and shows 0Kb / 0Kb, and then after 18s returns an error, Failed !. Also there are no 3 ports open as mentined in one of the posts when all ports 1-16 are used/ticked in options. I have only read half of the posts in the link, so maybe there is a solution, otherwise it seems something has gone wrong in the phone
Thanks for the suggestions and link, although not working for me.
Click to expand...
Click to collapse
Try reading the others posts in from there,this might take some time but i am sure this may help you.
Also try changing PC use WIN-7 .
Try changing usb ports too.
I too have the same problem like yours but at the end it was solved.
Dont stop looking for
I had the same situation and the following solved my problem, http://forum.xda-developers.com/showthread.php?t=2179126
Dnelub said:
I had the same situation and the following solved my problem, http://forum.xda-developers.com/showthread.php?t=2179126
Click to expand...
Click to collapse
Already Posted link in #15
Salman Al-Badgail said:
Try using LG Flash-Tool & Follow this below link, may be this might help you out
http://forum.xda-developers.com/showthread.php?t=2179126
and still the problem remain same follow post #7 by RuedasLocas.
Read every post over there and you may find solution to it.
If any of this method help you out thanks my post and thanks the other post that had help you out.
Click to expand...
Click to collapse
I was reading post all the time, and facing the same problem in S/W, at last i found the solution by following post 7.
3 ports helped.
Thanks

[Q] Stuck on Motorola logo help please

Complete newb here, i haven't done any development work or even tried rooting or flashing my phone. Over the last couple of days, apps have started crashing as soon as i open them, and then yesterday i rebooted the device and it won't go past the Motorola logo. I've searched through a few threads and there isn't a simple enough answer or procedure to follow to get this working. Also most similar issues have USB debugging on etc, whereas i have no developer settings on at all. Any help would be greatly appreciated
You didn't search enough for an answer i see. But okey for the lazy i will help you, no offense
Can u access (AP)fastboot and can u boot into recovery from fastboot? Have a look at the link in my signature on how to get in fastboot and then in recovery.
Hazou said:
You didn't search enough for an answer i see. But okey for the lazy i will help you, no offense
Can u access (AP)fastboot and can u boot into recovery from fastboot? Have a look at the link in my signature on how to get in fastboot and then in recovery.
Click to expand...
Click to collapse
Literally my first post mate, how about you cut me some slack. I spent about 4/5 hours searching last night and even took the phone apart. If there is an answer please point me in the direction of it. There are countless threads where the issue is the user has loaded their own ROM or flashed the device already or something like that, which caused the system files to become corrupted. But as i mentioned i have done nothing to the device except for a data wipe a few months back, and there doesn't seem to be any threads where this just happened out of nowhere. I have booted into fastboot, recovery and done the partition cache & data wipe and rebooted, that was my first step.
merculesblud said:
Literally my first post mate, how about you cut me some slack. I spent about 4/5 hours searching last night and even took the phone apart. If there is an answer please point me in the direction of it. There are countless threads where the issue is the user has loaded their own ROM or flashed the device already or something like that, which caused the system files to become corrupted. But as i mentioned i have done nothing to the device except for a data wipe a few months back, and there doesn't seem to be any threads where this just happened out of nowhere. I have booted into fastboot, recovery and done the partition cache & data wipe and rebooted, that was my first step.
Click to expand...
Click to collapse
Hoho, okey, my words have offended you and I am sorry for that.
I can't simply give u an answer if you only said that it doesn't boot and u looked for something to fix it. There are many fixes for many sorts of problems. Also if I knew u have tried to wipe the cache and data I would give u a totally different answer. But u had not mentioned anything about what u had done to try to fix it.
For now, if even a data/factory reset from recovery didn't work I suggest u need to try to reflash the whole stock firmware. See in my signature the link to an index thread about the phone. U can find there the ways to reflash to your stock firmware and hopefully fix your issue.
If u need some more help to flash stock firmware, don't hesitate to ask here.
Hazou
Verstuurd van mijn GT-P5110
Hazou said:
Hoho, okey, my words have offended you and I am sorry for that.
I can't simply give u an answer if you only said that it doesn't boot and u looked for something to fix it. There are many fixes for many sorts of problems. Also if I knew u have tried to wipe the cache and data I would give u a totally different answer. But u had not mentioned anything about what u had done to try to fix it.
For now, if even a data/factory reset from recovery didn't work I suggest u need to try to reflash the whole stock firmware. See in my signature the link to an index thread about the phone. U can find there the ways to reflash to your stock firmware and hopefully fix your issue.
If u need some more help to flash stock firmware, don't hesitate to ask here.
Hazou
Verstuurd van mijn GT-P5110
Click to expand...
Click to collapse
Cheers mate, i'll give it a go, but i've never done anything like flashing before. I'll see how i get on
merculesblud said:
Cheers mate, i'll give it a go, but i've never done anything like flashing before. I'll see how i get on
Click to expand...
Click to collapse
As long as u read everything carefully u will be good to go. Just one reminder, use the latest stock firmware JB(or u can get more problems). And rsd-lite 6.1.x
Verstuurd van mijn GT-P5110
Hazou said:
As long as u read everything carefully u will be good to go. Just one reminder, use the latest stock firmware JB(or u can get more problems). And rsd-lite 6.1.x
Verstuurd van mijn GT-P5110
Click to expand...
Click to collapse
So, this is all brand new to me. I'm using this guide http://forum.xda-developers.com/showthread.php?t=1974568
The firmware is from here - http://sbf.droid-developers.org/phone.php?device=13
- I chose the 4.1.2 UK Retail as i purchased the phone through Virgin Mobile (UK)
Drivers and RSD 6.1.6 are now installed so will try now
Is everything right so far?
Seems to have worked, but it seems a bit different and some apps like hangouts are unavailable now, even though i had them before. The firmware i chose was UK Retail, however i am not 100% that this is the one to use as i bought it through Virgin Mobile (UK).
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
After a restart, my moto razr i is stuck on Android is upgrading...
Hazou said:
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
Click to expand...
Click to collapse
Hi, I saw above post and happy to read that your problem is solved so I writting with my problem on your post, just getting hope that mine will work too.
Actually I have also ''NIL'' knowledge about all this software/ quote language etc
My issue is; my Moto Razr i is just stuck on '' Android is upgrading '' than shows ''Starting Apps'' thn nothing happen n same things repeats ... couple of hours back it was saying ''finishing boot'' also but now it is just giving this error '' Android is upgrading '' than shows ''Starting Apps'' thn nothing happen n same things repeats
Please I want to request if you are about to guide anything in tough language please consider that I am completely unknown to all the setups and stuff... just if you can help sharing step by step process and also post specific link/software to download (if needed) and how to download and other details in simple guidance plz plz plz.
One more point I tried to chat with Motorola chat service and they suggested me to power off it first but i m pressing vol- and vol + and power button but phone is quickly restarting on its own... i m even unable to go on boot as they suggested me to do so.
Thanks a lot to ''my upcoming angel'' in advance
Hope one can help me at earliest.
opened new thread
Hazou said:
Hangouts should work just fine. Strange.
But nice that all works fine now
Sent from my XT890 using XDA Free mobile app
Click to expand...
Click to collapse
Im having the same issue described on this thread.
My phone doesnt start, it stays at the logo screen. I've tried to recover, factory reset and nothing worked. I have access to the (AP)fastboot screen.
Later then i saw this thread, i've did everything as described at your tutorial, tried all the versions of the RSD Lite (6.1.4, 6.1.5, 6.1.6), it cant detect my phone.
I've tried in two different PCs, tons of different USB ports, running as administrator, compatibility mode...the PC tells me that the USB is connected, but the RSD Lite doesnt recognise it.
I've tried using these two options of motorola drivers:
- motohelper_2.1.40_driver_5.5.0.exe (that i found at your post)
- MotorolaDeviceManager_2.4.5.exe (found another similar tutorial on the internet)
Am i missing something?
I would really appreciate any help.
Thanks!
Mootl3y said:
Am i missing something?
Click to expand...
Click to collapse
did you boot first into Fastboot-mode before you connect to pc?
1. Install Driver + RSD Lite
2. Boot into fastboot + connect USB
3. Start RSD Lite
5m00v3 said:
did you boot first into Fastboot-mode before you connect to pc?
1. Install Driver + RSD Lite
2. Boot into fastboot + connect USB
3. Start RSD Lite
Click to expand...
Click to collapse
Yep. Thats exactly what i did.
I tried only using Windows 8.1. Is it compatible?
I will test on a win7 PC later.
UPDATE:
Worked RSD Lite on Win7, it found my phone. I belive RSD Lite doesnt work on Win 8.1 (at least on my PC and notebook).
I believe my firmware version is this one:
Android 4.1.2 Blur_Version.982.50.29002.XT890.Vivo.en.BR Vivo Brasil 537.6 MiB
Can i use the Retail version without problems? (this one: Android 4.1.2 Blur_Version.982.50.29.XT890.Brasil.en.BR Retail Brasil 532.8 MiB)
Thanks!
Finally got my phone working again!
I got it running RSD Lite 6.1.6 on Win 7 and used the same Firmware version that i had (in my case: Android 4.1.2 Blur_Version.982.50.29002.XT890.Vivo.en.BR Vivo Brasil 537.6 MiB), not the Retail one.
Also used the MotorolaDeviceManager_2.4.5.exe that i got from Motorola website.
My phone now is up and running like charm, no apps or configs lost, everything seems perfect (and also a little bit faster). Not sure what caused my issue, did nothing but normal use.
I hope everyone with the same problem can find this easy solution and follow the right steps (and maybe avoid Win8 to do the process).
Thank you guys for all the information :good:!
Good it is solved. It can happen to anyone. Just a small coruption or miss configuration can take out the android system. Luckily this almost never happens and u were just unfortunate.
Sent from my XT890 using XDA Free mobile app

[Q] soft brick

hi all, first of all sorry for my bad english.
On my 4X i have damaged the recovery and now i can't do no one operation to make reborn my phone. Someone can help me?
i have tried to flash the KDZ firmware, but without results.
thanks all.
Vittorio28 said:
i have tried to flash the KDZ firmware, but without results.
Click to expand...
Click to collapse
No results? Why? If you follow the instruktions it should work. Make sure you don't use Win8/8.1/10. Use Win7 or XP instead so you won't have trouble with drivers.
Then, just follow the Tutorial: http://forum.xda-developers.com/showthread.php?t=2069723
If it did't work, give us a clue why!

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