[Q] troubleshoot - One (M7) Q&A, Help & Troubleshooting

HTC ONE
As soon as i connect to a wifi a window troubleshooting small window pops up even when the internet is working at its best !

This is what pops up..

max1996shah said:
This is what pops up..
Click to expand...
Click to collapse
you guys should calm down, and try searching a bit
http://forum.xda-developers.com/showthread.php?t=2540845

help
thank you for the help
i am facing problem when i open my settings app on htc one(4.4.2)
1.an option of wifi calling is present
2.this option dissappears after half a second .

max1996shah said:
thank you for the help
i am facing problem when i open my settings app on htc one(4.4.2)
1.an option of wifi calling is present
2.this option dissappears after half a second .
Click to expand...
Click to collapse
WiFi calling is available on some US carriers, in particular T-Mobile. What ROM are you using?

i dont think i am on rom..but one time when i gave my mobile to serv centre they f."ROM flashed".my kernel version is on the screenshot below.. how to know if it on rom or not?

max1996shah said:
i dont think i am on rom..but one time when i gave my mobile to serv centre they f."ROM flashed".my kernel version is on the screenshot below.. how to know if it on rom or not?
Click to expand...
Click to collapse
Not this screen, the screen just before that one

Ohh sorry?

is my ht cone on rom?

incoming calls not connecting
i have HTC one m7 but facing a lot network congestion(when some1 tries to call me,it goes blank for 30/40 seconds then starts ringing)..carrier-airtel-india...when i insert the same sim card in my old samsung non android smartphone then the sim works perfectly and i dont face network congestion..isthere any problem with my phone settings or some google account settings..??please need help urgently!
thanks!

Related

WEIRD! Emergency call only! O_o

This one is pretty *beep* up! The phone was working pretty fine last time I looked at it (30 minutes ago), I put it in my pocket and had dinner (as always), then I took it out to make a phone call and it says just "Emergency call only" instead of showing my phone operator (3 ITA). I tried rebooting, no luck! Still the same.
Strange thing is that it has signal (full) but I can't make/receive calls or use data network. If I go under Settings -> Wifi -> Mobile networks settings and I look for operators it searches and I can see all of them (mine included) but I cannot select it!! Neither mine nor another one (TIM, which is the roaming default one for my operator when there's no signal)...it just says "Unable to connect. Try later".
Weirdest thing of all is that I AM RECEIVING PUSH EMAILS from gmail!!!
Anyone has a clue about this??? Has it ever happened to anyone?
Btw, I'm using zeroblaster rom, which is based on official italian froyo firmware...everything was working so good until ten minutes ago!
Hope I don't have to reflash...
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
carlocb said:
Just got weirder: put my sim on another phone...it registers without problems on the network.
Then put the other's phone's sim on my sgs...it registers without problems.
Then switched again: Emergency calls only
WHAT THE ****??!? (what are we? children? sorry mod...lol)
Click to expand...
Click to collapse
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
yiannisthegreek said:
Sounds like it may be ur sim card but its weird it would work in another phone. Perhaps its a mix of ur sim and ur rom. A flash may be ur only fix...
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
carlocb said:
It is WAY weird imho! The weirdest thing being that I'm still receiving gmail's pushes after 5-6 reboots while it keeps saying "emergency calls only".
Also I saw that when the phone boots, while it's loading the launcher, widgets, etc. it gets the connection for like 2-3 seconds it shows my operator (in the lockscreen), then it switches to "emergency calls only"...
I'll wait another hour (maybe as the issue came out of nowhere it'll go away? ) then I'll try reflashing...since I had to change to k9 anyway to fix the /system corruption etc. -.- I'm already backing-up...
Hope the flash will fix this though...it's really a pain in the ***
Click to expand...
Click to collapse
the same thing that is happening to me (H3G italy)... really strange
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Sounds like your network (3) is down. Id call them to see what is going on...
enlightener said:
the same thing that is happening to me (H3G italy)... really strange
Click to expand...
Click to collapse
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
yiannisthegreek said:
Sounds like your network (3) is down. Id call them to see what is going on...
Click to expand...
Click to collapse
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
carlocb said:
No that's not it, because putting H3G sim on another phone WORKS!!
And anyway, when H3G's down it uses TIM as roaming...this time I cannot even select TIM as operator, it refuses! And normally you can always use tim in roaming if you want (even when H3G has signal...)!
Click to expand...
Click to collapse
Hmmmm... That is weird alright.
If you purchased your SGS through your carrier H3G I would still call them to report it as there are now 2 of you experiencing the same issue so it cant just be phone related and if it is then they will have to honor your warranty to replace or fix it (both of you)...
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
lionita said:
It's happening to me too.. i also use H3G Italy on my Galaxy S and i have this issue since around 19:00 this evening with my work SIM card
I have a Tayutama 1.0.0 ROM based on the JPM Froyo ROM.. it's the first time this is happening to me..
Click to expand...
Click to collapse
Well... That is 3 of you so it must be carrier related in some way. Again... Call your carrier and explain what is happening. Explain that when you put the sim into a different device it works ok but in the SGS all you can do is make emergency calls and they should be able to tell you what is going on.
Make sure to post back as I am now interested in seeing what your issue is / was...
carlocb said:
Are you kidding me?? What, right NOW?? Could it be something wrong with H3G? Did you putting sim on another phone? Getting weirder and weirder lol!!!
What rom/firmware are you using??
Click to expand...
Click to collapse
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
edit: tried my sim on another phone and another sim on my phone.... it works....wtf?
enlightener said:
JP5 (i tried another one, don't remember what version but it's the same, it is not firmware related)
in settings->about phone->status it says:
network: 3 ITA
mobile network type: UMTS
service state: out of service
mobile network state: connected (and it works... )
but ... int the status bar it shows "Only emergency calls"...
i haven't tried another phone yet... will do now...
Click to expand...
Click to collapse
You just answered your own question I think. "service state: out of service" says it all I believe even if the sim cards DO rgister on another phone for whatever reason.
The fact is the they dont register on your Galaxy S so call them and report the issue and they should be able to help you...
Yeah well, you see, that could be a problem because...H3G has a TERRIBLE customer care, lol! Basically the thing is you can't call them...you need to send an email, and an answer will arrive 2-3 days later. That's not good enough for me! If it doesn't get fixed tomorrow I'll go directly to a 3shop and they'll call someone higher to understand this. Hope they fix it soon though!
Anyway...now I have a strong curiosity: could it be JUST the SGS? If so...WHY???? I tried putting the simcard on a Nokia E71 and it works...does anyone have another android phone with H3G? Could it be somehow "system"-related? Because I can't figure out why a specific phone device shouldn't work point-blank with my operator! And that's even a phone they sell themselves!!
Rebooted and now it WORKS! THANK GOD (even if I'm atheist....)
Still would like to know why it did this!
I had a similar problem where if I was in an area with bad reception it would default to emergency calls only. But the funny thing is when I go into the menu settings I can see my carrier and when I try to select it, it says network unreachable. Eventually I would get signal but the tab still says emergency calls only. Tried making calls but it wouldn't allow.
Initially to rectify the problem I rebooted the phone and that worked but got annoying. So I realised that if I left it for a couple of mins whenn it had reception it would fix itself. As of recently (last 2 months) I haven't any problems.
Btw i'm on jpm and my carrier is 3 australia. It's rubbish service
Sent from my GT-I9000 using XDA App
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
me too, has no signal at home but works for another phone.
gentefina said:
Hello,
Same thing happening to me... It must have something related to signal strength, i went downtown and phone was perfectly fine.
But at home it keeps loosing signal, i dialed *#*#0011#*#* and it shows changing BAND... as if it was searching for service on different bands...
But the thing is, i tried inserting the SIM on other 2 phones and i get a FULL signal, so i guess signal is coming pretty intense here... why is the SGS loosing it? i have no idea...
By the way, i am from Brazil, and that started happening after i flashed my rom to FROYO VJJPA..
Click to expand...
Click to collapse
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
gentefina said:
Come on guys help us out!
My battery drains because the cell keeps searching for signal!
Click to expand...
Click to collapse
Same is happening to me. Serive state says out of service so could registering the sim card to phone be the actual isuue?

[Q] Hey guys, who can give me a little help? thanks

Hello, my dear talent xda delevelpers,
I bought a T-mobile HD7 online few days ago, and i am using it in China now, the operator is China Mobile. I face some troubles these days, and i am searching the whole world but i can't get the answers, please help out.
1. How to identify HD7 is unlock or not? Then i know if i need to unlock it.
2. I could not get any date service (Wifi is not available for me), i am sure i input the correct APN but no data service in HTC HUB/marketplace/Emails, ect. Data connection of the same SIM card works on my old phone O2 Xdalli perfectly, but not on HD7. Is it because of not unlock or how can i get advance settings?
3. I heard that there is "CONNECTION SETUP" on other HD7s, but i cann't find it in marketplace or HTC webside, can somebody send me this app? maybe i can solve the data connection problem with it. Also, i want an "ATTENTIVE PHONE" app, please send me as well if you have.
4. My last question is, i got a T-mobile SIM card in the box, is it come along with any balance or package? Can I use it in China by roaming?
Waiting anxiously and really appreciate your help. Thank you so much.
1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens
corleno said:
1.Try putting your local sim-card ,if there is no network then yours is locked.
2.For data connection , I got HTC Connection Setup.
You can download it from Marketplace.(its under HTC apps)
Since you dont have Wi-fi I recommand you do this setup at your friends,Or at some internet center.
3.Sorry I dont think its currently possible to send over apps.You have to get it from Marketplace yourself.
4.As for the last question , hy dont you try using the T-Mo card and see what happens
Click to expand...
Click to collapse
Thank you so much fo your help
1. Yes i am using my local SIM and got good reception, calls and SMS works fine, is that mean i got HD7 unlock? How to identify lock or unlock?
2. Still i could not find connection setup from marketplace app. Under genres, there is "tools", and i rolled so many pages but i cant not find. I searched also, there is only an app named "student connection", do you have an address? or tell me how to find it?
3. I successfully make it prison break, haha
I will try my T mobile SIM later, and see what happens :)
OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.
jasonsharp said:
OK, I successfully flash ROM, the SingTel version:
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
And there is "connection setup", hahaaaaaaaa, i got the GPRS data connection.
Click to expand...
Click to collapse
where did you get this rom?
ROMs are in the HD7 Development section.

[Q] GPRS not working in Note

Hi people,
I have a note in which GPRS wont work if u dont use it continuosly for some time .after that every app which uses it says no network connection. After you restart it it starts working fine but the problem remains same.
any help???
why nobody's helping...
Nobody's helping me in this
What rom are you on?
Sent from my GT-N7000 using xda premium
Sorry
Hi,
I am sorry but I am new to this can you tell me how to know the ROM. BTW its recently upgraded to Android4.0.3...
Yea this is mostly because of tata docomo's ****ty network. The only way is to restart.
Go to select network operator and select TATA DOCOMO. It works sometimes . Not always
Press power button.... Activate flight mode then deactivate.... No need to reboot...
Hi @chintamanijaipuri,
I already tried this thing ..but it wont work..
I took it to service center they said its a software issue but after service also the problem still persists..this phone becomes boring without Internet..
Please tell me if it is network problem or any other issue...
I have attached a scrshot if u want to see the error
Go to apps, find the dialer app and clear cache and data. This will reconfigure you're data connection.
Sent from my Paranoid Android GT-N7000. It doesn't get much better than this!
Do u mean this??
Hi Spydertracks,
PFA ... did u mean this app ..but options for clearing data are disabled ...
Go to APN setting and reset to default it will let you pick your network provider after. Then, if this doesn't solve it, find the APN for your provider and manually insert them.
Sent from my GT-N7000 using Tapatalk 2
Not working
Hi Braxos,
tried this just now..not working...
So it was working and all of the sudden stopped? Ymmv did you try to remove the Sim card clean it abut and reapply it? And if you have another Sim try that too.
Sent from my GT-N7000 using Tapatalk 2
usually works
Hi Braxos,
It usually works but as the network goes and comes back say while I'm driving after that it won't come back again.
all apps who need net will show "network not available" the 'E' sign disappears from the phone.
after I restart it, it starts working...
does the sim card has any effect on this...?
It shouldn't have! That indicates to a bad radio or network in your area. Suggest to try a different provider and see if the problem persists. And Sim can influence the reception if it doesn't have a good contact to the motherboards pins.
Sent from my GT-N7000 using Tapatalk 2
Thanks!!
Hi Braxos,
Many thanks for ur quick replies...
that means i can assume its not my phone but its the network who is the culprit...
will surely try with a diff network service provider and let u know..!!
AnjniG said:
Hi Braxos,
Many thanks for ur quick replies...
that means i can assume its not my phone but its the network who is the culprit...
will surely try with a diff network service provider and let u know..!!
Click to expand...
Click to collapse
No problem mate I hope it isn't the phones antenna and it is your provider/Sim card as you said you took it to a service center, and of your picture I see 2 from max 4 of the signal strength and assuming this isn't hspa! You should have at least edge speeds on it. Did you upgrade the firmware of the phone? Via kies! There was some firmwares with crappy modem.open settings go to about phone and post a screenshot of it plz
Thanks
Sent from my GT-N7000 using Tapatalk 2
Posted..
Chk this scrchot attached..
I didn't updated it. i gave it to service center people they have done the upgrade..
Now open dialer and give *#0228# don't press anything just take a screenshot to see the mode of the network you are and the strength of the signal provided. At least for me the ics modem sucks, the lc1 on last GB German version was awesome.
Sent from my GT-N7000 using Tapatalk 2
Posted..
Hey check the scrshot

[Q] Galaxy Ace some kind of network lock

I recently got hands on to my friends Galaxy Ace, who complained that the phone is locked.
When inserted SIM card and dialed, got error "network not available", but the phone shows signal bars.
When dialed *#7465625# to see network locks, it shows that all locks are off?
Any ideas? Should I root the phone?
RaidoRi said:
I recently got hands on to my friends Galaxy Ace, who complained that the phone is locked.
When inserted SIM card and dialed, got error "network not available", but the phone shows signal bars.
When dialed *#7465625# to see network locks, it shows that all locks are off?
Any ideas? Should I root the phone?
Click to expand...
Click to collapse
Root aint gonna help u in anyways!
Check Your Friend IMEI ... *#06#
If Shown only 0000000 at your friends IMEI ... you got your self an expensive brick!
If not try with other sim card ... if all locks are off, phone is unlocked for sure! you could have a modem problem
It shows phone full IMEI code.
OK try this,
go to settings > wireless & networks > mobile networks > network operators
once you tap on that it will search and find all the available operators choose the one that is yours or try some others. My friend had same kinda problem but he is in another country and well this is the way he managed to solve his problem. so try it. and if I helped press the thanks button thank you.
Good luck ;-)
Sikorsky96 said:
OK try this,
go to settings > wireless & networks > mobile networks > network operators
once you tap on that it will search and find all the available operators choose the one that is yours or try some others. My friend had same kinda problem but he is in another country and well this is the way he managed to solve his problem. so try it. and if I helped press the thanks button thank you.
Good luck ;-)
Click to expand...
Click to collapse
Allready tried this. I managed to register to my network operator, but got the same error as before.
RaidoRi said:
Allready tried this. I managed to register to my network operator, but got the same error as before.
Click to expand...
Click to collapse
________________________________________________
you have two more options either try a different network as said above or change your ROM. if those don't work then its a hardware error. which unfortunately we cant do anything about it.
good luck ;-) if that helps the thanks button is the way to help back.
Which ROM do you recommend?
how do you turn the network locks off
RaidoRi said:
Which ROM do you recommend?
Click to expand...
Click to collapse
____________________________________________
it depends on what you would expect from a ROM. performance or battery life or look or ...
here r my suggestions:
miracle edition v4 (performance is good so is the battery life and its ics themed so its at the top in my list) >>>I'm a link ;-)<<<
Jusada's ORIGINAL ICS Final (performance really good and battery life is good and its ics themed but you may run into stability issues if you over clock and use the phone continuously. but overall its cool also its got cool transition animations that most other roms don't) >>>I'm a link ;-)<<<
or you may use the official cyanogenmod ok? let me know if you need any help with flashing roms. ;-). In additions if I helped pressing the thanks button is the way to help back around here.
Help Unlocking a Samsung that is already "Unlocked"
RaidoRi said:
Allready tried this. I managed to register to my network operator, but got the same error as before.
Click to expand...
Click to collapse
Hi RaidoRi, did you ever manage to find a solution to this problem? I am experiencing the the exact same issue - I am trying to get a Swiss Samsung Galaxy Ace GT-S5830i phone+ Mucho (Swiss) SIM to operate in Canada - I HAVE to get it to work for a personal reason... I also have "Network Lock is [OFF] after dialing *#7465625# and I have a full IMEI (not just 000's).... The network that the phone selects automatically does not work with the Swiss SIM ... (The phone only works with "Rogers", and the Mucho SIM will only work with "Bell Canada" - because that is the company that Mucho's parent, Swisscom, has an international relationship with). Do you have any idea how I can get the phone to work and make my Swiss SIM card work here? I have been trying everything for over a year now but cannot seem to find a solution (the latest attempt was asking a friend from Switzerland to mail me a brand new phone and this is what I am now trying to unlock)... Other phones in North America will not recognize the SIM card at all...
Sorry if this is confusing but if anyone can help I would greatly GREATLY appreciate it, and I am sure by now you are all aware that I am not a developer so sorry if my question is kind of all over the place.
Thanks in advance!!

[Q] Can't pair media link!

So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Seggzy said:
So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Click to expand...
Click to collapse
I am having this same issue. I have spammed the connect button and gotten it to work, but that's all. I don't know if disabling the tethering guard would work or not, but that would require root. I just got the phone yesterday, so I haven't had a chance to root it yet.
ok just got off the phone, 70 min later, and she told me that they submited a case order that will "put their top scientists on it". (my words not theirs lol)
i will be contacted within 48 hours with an update, she said.
LimFin said:
I am having this same issue. I have spammed the connect button and gotten it to work, but that's all. I don't know if disabling the tethering guard would work or not, but that would require root. I just got the phone yesterday, so I haven't had a chance to root it yet.
Click to expand...
Click to collapse
what do you mean by "spammed the connect button"?... and it is working now or no?
Seggzy said:
what do you mean by "spammed the connect button"?... and it is working now or no?
Click to expand...
Click to collapse
When you do the three finger swipe or click on the notification, it will take you to the media output menu, I have gotten it to connect by clicking clicking on the panel that says media link device. Normally, when it tries to connect, I get the message that says I need to contact AT&T to allow mobile hotspots, but sometimes after I click cancel and immediately try to reconnect, I am able to bypass the message and it connects. This is rare, so no, I would not say that it is working. I tried configuring the media link with my mobile data turned off, but for some reason, it appears like it is required.
LimFin said:
When you do the three finger swipe or click on the notification, it will take you to the media output menu, I have gotten it to connect by clicking clicking on the panel that says media link device. Normally, when it tries to connect, I get the message that says I need to contact AT&T to allow mobile hotspots, but sometimes after I click cancel and immediately try to reconnect, I am able to bypass the message and it connects. This is rare, so no, I would not say that it is working. I tried configuring the media link with my mobile data turned off, but for some reason, it appears like it is required.
Click to expand...
Click to collapse
ya I've gotten it to connect and stay connected by turning off wifi and mobile then toggling wifi back on then quickly trying to connect... but cant connect to internet without the hotspot popping up and killing it.
Seggzy said:
So when you get to the part to enter a pin... a mobile hotspot popup shows telling to contact att... and closes the process.
Has any one been able to connect to it?
...and remember, dont just say yes. explain how you did it.
Click to expand...
Click to collapse
What is you Rom code? Are u using ATT sim?
cobbcobbdavid said:
What is you Rom code? Are u using ATT sim?
Click to expand...
Click to collapse
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Seggzy said:
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Click to expand...
Click to collapse
Stock rom? Did you got ur one already. That is fast, can u let me know which version is ur rom cause i am getting a att One tomorrow.
It seems like they are trying to sucker you into spending more on your plan.
Sent from my SGH-T769 using xda app-developers app
cobbcobbdavid said:
Stock rom? Did you got ur one already. That is fast, can u let me know which version is ur rom cause i am getting a att One tomorrow.
Click to expand...
Click to collapse
yes stock... 1.26.502.10... media link > 5.19.103.1
Phil over at AC says his works fine but his firmware on the media link is 5.19.102.1
Seggzy said:
umm ya stock rom on att... if i had a custom rom, there wouldnt be a problem, but definitely not unlocking or rooting the first 2 weeks
Click to expand...
Click to collapse
Off topic but i hope you at least grabbed your unlock token just in case they block the ONE...
Any new news on this? I had the Media link since Day 1 and it's used primarily as paper weight... Folks should start receiving their back ordered media link and will be suprised that it does not work.. I hope a work around is around the corner

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